Handling emergency and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information so it is relayed to the officers responding
Crime Recording - using our systems to take reports of crime and making sure everything is recorded according to guidelines.
Working with partner agencies to record other incidents in which the Police play a role
Signposting members of public to more appropriate agencies when it is not a matter dealt with by Police
Dealing with requests/queries via online platforms
Training:
The apprenticeship takes approximately 18 months to achieve. Once completed, you will receive a level 3 apprenticeship in emergency service contact handling
During the apprenticeship you will receive structured on and off-the-job development, which will include classroom training and personalised tutoring, to develop your competence in responding to emergency and non-emergency calls
The on and off-the-job development includes the use of communication systems and software, communication skills, risk assessment and decision-making, and technical knowledge and understanding of incidents relevant to policing
The development is predominately delivered in blocks of learning
The first 5 weeks of training will most likely be based at Kidlington (HQ North or South). After that, it will be at the location you are applying for
Training Outcome:Progression opportunities include:
Those within the department and control room, such as becoming a supervisor or/and operational manager
Becoming a Police Officer
Applying for internal roles within Thames Valley Police
Employer Description:Preventing and thoroughly investigating crime, supporting victims and bringing offenders to justice. This commitment can’t be achieved by any one person alone; it relies upon a team of over 8,000 staff, officers and volunteers, working alongside partner agencies and the public.
Together, we aim to build stronger, more resilient communities, providing a modern police force which meets the needs of the public we serve.
Exciting challenges lie ahead – new digital technologies and ways of working are transforming the way we protect our communities. To ensure we deliver a high-quality service, we require the very best talent to be a part of the TVP family.
This is your opportunity to take on a role with pride and confidence, inspiring change in our communities.
It’s a unique and rewarding career. A career worth living.Working Hours :6 on 4 off.
2 earlies ranging from 07:00 to 17:00.
2 lates ranging from 10:00 to 02:00 (Sun-Thurs) or 03:00 (Fri & Sat).
2 Nights ranging from 21:00 to 07:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
This is a great opportunity to gain real experience tackling anti-social behaviour, supporting residents, and working with partners like the Police and Fire Service.
You’ll earn while you learn and work towards a Level 4 Anti-Social Behaviour and Community Safety Officer Apprenticeship qualification.
You'll help respond to reports of anti-social behaviour, support community safety projects and campaigns.
You'll work with partners, including Police and housing organisations and help residents access support and services whilst gaining practical experience in local government.Training:Online learning every week.Training Outcome:Support Mobile Multifunctional roles.Employer Description:Newcastle-under-Lyme is a borough with big ambitions. We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience,Physical fitness....Read more...
As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities:
Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service
Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements
Research and gather information for investigations, ensuring it meets legal standards
Complete Requests for Information (RFIs) as neededRecord, retain, and review collected materials for criminal investigations for Disclosure purposes
Recommend next steps for action to Team Leaders for consideration
Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland)
Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland)
Attend court and give evidence in criminal cases and appeal tribunals
Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions
Work effectively within a team and contribute to team goals
Promote fraud awareness within DWP and to external partners.
Communicate confidently and professionally with internal staff and external agencies
Training:
Counter Fraud Investigator Apprenticeship Level 4
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Fraud Investigator role is designed to work towards achieving Category C Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7.45am & 8.00pm on any day between Monday - Friday, &
8.45am to 5.00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Leadership skills,Decision making skills,Developing self and others,Adaptability....Read more...
Main roles and responsibilities:
Reading a drawing and programming a machine to manufacture the component.
Setting the machine with the tools required.
Carrying out the necessary quality checks using appropriate measuring equipment.
Training:
The learner will be studying the Machining Technician Level 3 Apprenticeship Standard qualification.
Day release to West Suffolk College
Training Outcome:From time to time employees leave / retire and it is the policy that wherever possible vacancies are filled internally.Employer Description:Design, manufacture, repair and servicing of aluminium ladders, shutters and gantries for the fire, police and commercial market worldwide. Delivery of ladder Maintenance and Repair courses.
Design and manufacture of hose reels, road and tanker fittings and cable drums. The manufacture of pressure and vacuum relief valves. Procurement stockholding and maintenance of emergency fire and rescue equipmentWorking Hours :Monday - Thursday, between 7:30am and 4:00pm. Friday, between 7:30am and 12:30pm.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Number skills....Read more...
Main Duties:
Mig and Tig welding components from mild steel, aluminium and stainless steel.
Reporting to Team Leader of welding department.
Will be one of 5 welders on a shop floor of 40.
Employees directly employed in manufacturing.
Training:
The learner will be studying the Engineering Operative Level 2 Apprenticeship Standard qualification.
Day release to West Suffolk College
Training Outcome:From time-to-time employees leave / retire and it is the policy that wherever possible vacancies are filled internally. Employer Description:Design, manufacture, repair and servicing of aluminium ladders, shutters and gantries for the fire, police and commercial market worldwide. Delivery of ladder Maintenance and Repair courses.
Design and manufacture of hose reels, road and tanker fittings and cable drums. The manufacture of pressure and vacuum relief valves. Procurement stockholding and maintenance of emergency fire and rescue equipmentWorking Hours :Monday to Thursday- 7:30am-16:00pm - Friday 7:30am-12:30pmSkills: Communication skills,Attention to detail,Number skills,Logical,Initiative....Read more...
We are looking for an Approved Mental Health Professional (AMHP) to join our Mental Health Team.
This role requires an AMHP qualification and a minimum of 2 years’ experience as an AMHP
About the team
The team works within the community to aid in the care and safety of those with mental health needs. Working to their rota’s (Part-time and full-time) and holding a small caseload of their own. The team works in collaboration with police and other local agencies across the county / Borough to ensure service users with mental health concerns are aided in the best way possible.
About you
Experience as an AMHP is essential as well as an active AMHP warrant. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years’ experience is needed in order to be considered for this role. Driving is preferrable but not required for this role.
What's on offer?
Up to £48.00 per hour umbrella (PAYE payment options available also)
Great opportunity to work in a specialist role
Some working from home available
An opportunity to further enhance your AMHP experience
Immediately available
For more information, please get in touch with:
Thomas Sherwood
07442 576 906....Read more...
We are looking for an Adult’s Practice Manager join a Daytime AMHP Team
This role requires an AMHP qualification and a minimum of 2 years experience in an AMHP position.
About the team
The team works within the community to support the care and safety of individuals with mental health needs. The AMHP role involves working in partnership with the police and other agencies across the borough to ensure that service users experiencing mental health difficulties receive appropriate support and intervention. As a Practice Manager, the role involves providing leadership, guidance, and support to both individuals and the wider team, ensuring effective service delivery and helping the team achieve the organisation’s objectives.
About you
Experience as an AMHP is essential as well as experience supervising staff. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of two years experience is essential in order to be considered for this role. A valid UK driving licence and vehicle is essential to this role.
What's on offer?
£47.00 per hour umbrella (PAYE payment options available also)
Great opportunity to work in a specialist role
Hybrid working available
An opportunity to further enhance your AMHP experience
Immediately available
For more information, please get in contact
Liberty Hodder - Candidate Consultant
0118 948 5555 / 07884008267....Read more...
We are looking for an Approved Mental Health Professional (AMHP) to join our Mental Health Team.
Do not apply for this job if you do not have an AMHP qualification and a minimum of 2 years’ experience as an AMHP
About this role
This team works closely with the community to aid in the care and safety of those with mental health needs. The AMHP role involves working in partnership with the police and other agencies across the borough to ensure that service users experiencing mental difficulties receive appropriate support and intervention.
About you
Experience as an AMHP as well as an active AMHP warrant is essential as well as experience supervising staff. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of two years experience is essential in order to be considered for this role. A valid UK driving licence and vehicle is essential to this role
What’s on offer?
£40.00 (PAYE payments available also)
Hybrid working available
Immediately available
An opportunity to further develop your AMHP experience
Great opportunity to work in a specialist role
For more information, please get in contact
Josh Sipson – Candidate Consultant
0118 948 5555 / 07775750600....Read more...
We are looking for an Adult senior Social Worker to join our Duty Team
Do not apply for this job role if you do not Have 2 years’ permanent experience post qualification
About the role
This team are the first point of contact for new cases reviewing reports of adults about adults who may at risk of abuse, neglect and mental health crises. The team work closely with organisations such as the National Health service, police and housing teams to manage cases effectively. Ensuring that all actions meet legal standards especially under law acts like the Care act 2014.
About you
It is essential to have a degree within Social Work (Degree/DipSW/CQSW) with a minimum of two years’ experience within adult's Social Work post qualified. As a senior a successful candidate will have the ability to make quick and informed decisions for the best outcomes. A valid UK driving license is essential for this role.
What’s on offer?
£35.00 per hour (PAYE payments available also)
Hybrid working scheme
Opportunity to work with a variety of different cases
Strong team environment
Parking on site/ nearby
For more information, please get in contact
Josh Sipson - Candidate Consultant
jsipson@charecruitment.com / 07775750600....Read more...
Provide one-to-one and small group mentoring to pupils, focusing on building confidence, resilience, and positive attitudes towards education
Develop and implement tailored mentoring plans to address pupils’ individual needs, including academic support, behaviour management, and emotional wellbeing
Work closely with school staff, including teachers and pastoral teams, to identify pupils who would benefit from mentoring and to align support with school objectives
Engage with parents/guardians to build positive relationships and provide updates on pupils’ progress, offering guidance to support learning at home
Support pupils in setting and achieving personal and academic goals, such as improving attendance, engagement, or behaviour
Facilitate workshops or group activities to promote life skills, such as communication, teamwork, and problem-solving
Maintain accurate and confidential records of mentoring sessions and pupil progress, adhering to safeguarding and data protection policies
Contribute to school-wide initiatives aimed at improving pupil wellbeing and engagement
Participate in training and professional development to enhance mentoring skills and stay updated on best practices
Training:
At Total Training we provide a blended learning approach, we can offer face to face or remote learning
The Level 4 Learning and Skills Mentor apprenticeship by Total Training Provision is a 12-month program designed to train mentors to support learners' personal and professional development. It focuses on ethical mentoring, reflective practice, and collaboration with stakeholders
The course includes workplace-based learning, off-the-job training, and ends with an End Point Assessment
Learners may progress to the Level 5 Coaching Professional qualification
Training Outcome:Successful candidates may be offered a permanent position at the end of the placement.Employer Description:Global Policing Limited, founded by former police officers, offers safety and education services to communities. They provide school programs, staff training, data protection support, and security consultancy. Their goal is to help create safer, more informed environments.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
Reporting to the Toxicology Apprentice Mentor, some of your key duties will include:
Check, examine and prepare bodily fluids and hair samples, ready for extraction (to include witnessing of other colleagues’ work)
Update LIMS systems and process documentation to allow accurate monitoring and rapid progression of workflow (to include batch making for extraction)
Assessment of paperwork to determine work required (predominantly for Road Traffic Act cases)
Administration tasks, to include (but not limited to) examination queries, work request queries and hair faulting
Preparation of laboratory solutions, calibrators and quality control samples
Efficient stock control and ordering of non-stock items
General housekeeping of laboratory areas, including disposal of dry and wet chemical hazard waste
Other general laboratory duties to include (but not limited to) glassware washing, cleaning of equipment used for hair cutting and weekly pipette calibration
Training:You will undertake a Level 3 Laboratory Technician Apprenticeship with an Ofsted rated 'Outstanding' training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 3 Laboratory Technician
On-the-job competency training
Training will be delivered online with occasional site visits by a vocational skills coach to assess you in the workplace
Upon successful completion, apprentices can apply for professional registration as a Registered Science Technician, RSciTech, with either the Royal Society of Chemistry or Royal Society of Biology.Training Outcome:
Upon successful completion of the apprenticeship, there is potential to progress to an analyst role
Employer Description:Established in 1987, Cellmark has over three decades‘ experience of providing police forces with high quality, specialist forensic services. As one of the largest forensic science providers and DNA testing companies in the world, Cellmark has a proven reputation for quality, reliability and service excellence.Working Hours :Monday to Friday. Start/finish times to be agreed but between 7.30am to 5.30pm, with either a half an hour or one hour lunch break (upon preference). Study leave to attend external training as part of the apprenticeship programme.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Senior Residential Childcare Officer – Days and Sleep-insMinimum level 3 in Children’s Residential Care is requiredDriver’s with their own car is desirable but not essentialGateshead£14.60 per hour37.5 hours per week and alternate weekends, 1 sleep in per weekRota’s are published 4 weeks in advanceSenior Residential Childcare WorkerWe're looking for a passionate, reliable and values-driven Senior to join our Team in and around Gateshead. You'll lead shifts, safeguard young people and inspire both children and colleagues every day.What’s on Offer?
Paid mandatory and ongoing career development trainingFree on-site parkingAll drinks/hot drinks includedEvening meals includedAdditional payments on Christmas Day, Boxing Day and New Years DayGenuine progression opportunitiesChances to spin our WOW-Wheel!Flexibility around family commitmentsRefer-a-friend bonus!Loyalty bonuses.Exceptional support from a company genuinely focused on changing people’s lives
What You'll Do
Lead and coordinate shift staff, acting as first point of contact for concerns and decisionsSafeguard children in line with the Children Act 1989 & 2004 — responding to disclosures, managing risks and liaising with social workers, police and other professionalsProvide warm, consistent day-to-day care that supports emotional, behavioural and developmental needsMentor staff and guide new starters through challenging situationsAttend reviews, planning meetings and contribute to professional discussionsHelp create a safe, nurturing environment where children can thrive
What We're Looking For
Strong leadership, decision-making and communication skillsSolid safeguarding knowledge and experience in residential childcareUnderstanding of trauma, child development and relevant legislationA calm, resilient and solution-focused approach under pressureA genuine team player with warmth, integrity and enthusiasmSomeone who sees residential care as a vocation, not just a job
Our Senior Residential Childcare Officer's aid with all aspects of care inclusive of social, recreational, physical, and psychological needs of the service user. You will be required to enable Service Users to lead fulfilling lives based upon their personal support needs. You will work to high standards set internally and externally. doing all you can to make sure that the children we support.Apply now if you want to make a difference as a Senior Residential Childcare Officer.....Read more...
ARC Operator (Alarm Receiving Centre)Location: Doncaster (DN9 3FL)Starting salary £27,000 per annum + BenefitsHours: 12-hour shifts - 4 on / 4 off - 24/7 operationBenefits
Competitive starting salary of £27,000 per annum4 on / 4 off shift pattern offering regular time offPension schemeMedical costs coverLife insuranceFull training and funded SIA CCTV Operator licence
Are you calm under pressure, highly organised, and able to respond quickly when it matters most?Doncaster Security Operations Centre (DSOC) is recruiting ARC Operators to join its professional control room team in Doncaster. This role involves monitoring security and alarm systems, responding to incidents and coordinating the appropriate emergency response.This is a great opportunity to join a professional security monitoring environment where attention to detail, clear communication and quick decision-making are essential.About Doncaster Security Operations CentreThe Doncaster Security Operations Centre (DSOC) provides professional alarm monitoring and security response services, operating 24 hours a day, 365 days a year. The team monitors alarm systems, assesses incidents and coordinates the appropriate response with emergency services, customers and internal teams.The RoleWorking within a dedicated control room environment, you will:
Monitor alarm systems and security platforms within the Alarm Receiving CentreRespond to incoming fire and intruder alarm signals in line with company proceduresLiaise with Police, emergency services and internal teams to coordinate appropriate responsesMaintain clear and accurate incident reports and logsProvide a professional and courteous telephone response serviceIdentify and report equipment issues to maintain operational continuityCarry out daily, weekly and monthly operational checksEnsure smooth and accurate handover between operatorsMaintain strict data protection and information security standards
The ideal candidate
Previous customer service, call centre or administration experienceStrong communication skills and the ability to remain calm in urgent situationsGood IT skills including Microsoft Word and ExcelExcellent attention to detail and problem-solving abilityAbility to assess situations quickly and determine the correct responseWillingness to work days, nights, weekends and bank holidays as part of a 24/7 shift rota
Security Clearance & TrainingSuccessful candidates will be required to undergo BS7858 screening and vetting.Following successful completion of training and induction, you will also be supported through the SIA CCTV Operator course, with the licence fully funded by the business.If you are looking for a stable and responsible role within a professional security control room environment, apply now with your updated CVInterviews will take place on site (DN9 3FL) INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:Welcome, esteemed motorist, to West Riding Hyundai, your trusted destination for exceptional new and used vehicles across Lancashire and West Riding. As you’re already here, you’re on the path to discovering unparalleled service and a superb selection of cars designed to meet every lifestyle and budget. From our friendly forecourts in Bolton, Bury, Colne, and Manchester, we are dedicated to providing a seamless and satisfying car-buying experience. Get ready to explore a world where quality, value, and customer care drive everything we do.Working Hours :Monday- Friday, 8.00am- 5.00pm with a 30-min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
We are recruiting for a Qualified Social Worker to join a MASH Team in the Greater Manchester area.
ONLY APPLY IF YOU ARE A QUALIFIED SOCIAL WORKER, REGISTERED WITH SOCIAL WORK ENGLAND
What’s on offer?
Up to £45,718 Dependent on Experience
Mileage coverage
Flexible Working
Free Parking
Generous Annual Leave
Continuous Training Development
About the team
This team is a multi-agency collaboration working with local police, schools, and the public. The team aims to respond to contacts made to the MASH team in a timely way to identify and secure the most appropriate service to support and safeguard the children and families. You will need to be able to make strong evidence-based decisions in line with the practice standards and statutory duties of this team.
About you
The ideal candidate will have post-qualifying experience in MASH (children's). A degree in Social Work (Degree/DipSW/CQSW). You will also need to be Social Work England Registered.
Job type: Full-time
For more information, please get in contact:
Samantha Cunningham, scunningham@charecruitment.com, 07825213518
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
