Checking that all equipment is present and functional (mice, keyboards etc) in IT Suites
Preparation and installation of new equipment as directed by IT Support Officers / IT Operations Manager / IT Operations Director
Maintenance, repair and cleaning of IT equipment and peripherals as required
Checking and ensuring that Anti-Virus is installed on all workstations and servers
Creation/deletion and updating of user ID’s, passwords and space allocations
Updating of existing printer consumables database
Maintain and keep IT stock rooms tidy and assist with disposal of disused equipment
Assist the IT Team with necessary housekeeping tasks such as ensuring daily backups are completed and verified correctly
Responsibility for promoting and safeguarding the welfare of children and young persons s/he is responsible for, or comes into contact with
Suppporting staff as requested with Helping teachers prepare for the use of IT resources
Provide technical help for staff and students during lessons
Helping teachers with laptops, troubleshooting hardware and software problems plus basic training where appropriate and within postholder’s capabilities
Attend staff and specific meetings relevant to the post holder
Observance of Equal Opportunities, Confidentiality, Health and Safety Policies and Internet Code of Practice will be required
Observance of complete confidentiality on all trust information is required and any failure to do so may be regarded as gross misconduct in terms of the Trust’s Disciplinary Policy
The duties of the post could change based on the needs of the trust, legislation, technology or policy and appropriate training will be given to enable the post holder to undertake new or varied work
Where the post holder is uncertain regards any user request, advice shall be sought from the IT Support Officer(s) or the IT Operations Manager
This Job Description is current at January 2025, and is representative of the duties/responsibilities expected of the post
These duties and responsibilities are neither static nor exhaustive and, at the discretion of the IT Director, are liable to variation to reflect any future changes required of this post
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be:
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:The overarching purpose of growing our partnership of trust schools is to work in alliance with each other in order to ensure that our learners receive an exceptional educational experience. We passionately believe in the power of collaboration and look to ensure all staff across all of our schools benefit from shared expertise, understanding and opportunities for self progression - learning together and supporting each other. Every academy has its own identity that enables it to best serve their community and I know that should you be successful in your application to join us, your dedication will continue to ensure that your children leave you with high aspirations and your families remain supportive of all that you do.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday,8.15am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Reliable,Flexible,Positive attitude....Read more...
This is an exciting time to join United Living on our Apprenticeship Programme as the business continues to grow and we have a significant order book of secured future projects.
Our New Homes business provides much-needed build-to-rent and affordable housing solutions, addressing the housing challenges facing our communities. We are looking for an apprentice to join the Development team and some of your key responsibilities will include:
Liaising with and managing external consultants
Reviewing incoming design information
Monitoring pre-construction programmes
Site visits to new and live sites
Involvement within the planning process, providing development support to the in-house planner
Working with in-house engineering and architectural departments to validate information
Liaising with statutory authorities to agree site-specific requirements
Supporting on build cost management and consultant fees
Reviewing technical reports to identify key site design parameters.
Reviewing site constraints and opportunities
Training:As an apprentice with United Living, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll be inspired and stretched professionally, but fully supported by an expert network of colleagues, as you work to build the foundations for a career within United Living, and the construction industry.
As part of your apprenticeship, you will be enrolled onto the Level 6 Design and Construction Management (Degree) Apprenticeship, which will be delivered by our training partner the University of Central Lancashire. The programme is five years long and you will attend campus one day per week to study towards your qualification. You will be fully supported through a variety of methods such as lectures, learning materials, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.
Upon successful completion of your apprenticeship programme, you will have achieved:
Level 6 Design and Construction Management Apprenticeship
BSc (Hons) Architectural Technology
Site Safety Plus Site Manager’s Safety Training Scheme (SMSTS)
Site Environmental Awareness Training Scheme (SEATS)
Eligible for membership of Chartered Institute of Architectural Technologies (CIAT) and Chartered Institute of Building (CIOB)
Training Outcome:Upon successful completion of your apprenticeship, you will continue your career at United Living. Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.
We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :Monday - Friday. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
You might be the type of person who:
Enjoys taking things apart and putting them back together- whether it's a bike, a radio, or even a go-kart
Has an interest in engineering, mechanics, or electronics and loves figuring out how systems work
Likes working with tools, helping with DIY projects, or fixing things around the house
Enjoys building models, coding, or experimenting with technology
Loves getting stuck into real-world, practical challenges rather than just learning from books
An understanding of basic engineering principles would be preferred.
If any of this sounds like you, this could be the perfect role to turn your skills and interests into a career!
What you'll be doing:
Your role in our team will be to interpret customer requests, from internal and external customers
Provide solutions to the power, cooling and space requirements.
You will learn about a wide range of electrical and mechanical equipment and how to build a sustainable and resilient environment in our exchanges across the UK, ensuring our customers have the very best experience.
You will be trained to use your expertise and knowledge in AC and DC electrical systems, cooling equipment and cable management techniques, to plan and provision to meet current and future demands of the business.
You'll ensure that the BT estate continues to work no matter the circumstances.
Working with experienced planning teams within our exchange buildings as well as other environments, you will be required to support the variety of power systems and cooling equipment that ensures our network keeps the UK’s internet working.
Training:
As a Mechanical and Electrical Power and Infrastructure Planner, you'll study for a Level 4 apprenticeship with Stoke College
You'll be required to attend the college on a block release, Monday lunchtime to Friday lunchtime
There will be approximately 10 blocks per year
Training Outcome:
You will have developed the skills, knowledge and confidence to join a regional team, planning and delivering network critical infrastructure that supports our national internet and telephone services.
Learning is continuous as we develop our sites, adapting to the most modern requirements. Possible career options include a more hands-on role in the Power Teams, larger scale builds with the Major Projects Team or managing governance through our Policy Team.
There are also opportunities for leadership roles within the region and nationally for those that aspire to more senior roles within BT.
Employer Description:You’re not just looking for a career, you’re looking to make a difference.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.
From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.
This is your chance to make a real difference to the world. Grab it.Working Hours :37.5 hours Monday - Friday. This is not a desk job - you'll be out in the field, travelling in a company van (which we provide,) across your patch.Skills: Growth mindset,Analytical thinking,Proactivity,Emotional intelligence....Read more...
Up to £35,000 + Career Progression & Great Benefits
Are you a detail-oriented, motivated individual with a passion for financial planning? Our client, an esteemed Wealth Management firm based in Surrey, is seeking a dedicated and ambitious Junior Paraplanner to support their Financial Advisors. This exciting role presents an opportunity to build your expertise in financial planning, client servicing, and technical analysis while contributing to the overall success of our client’s dynamic team.
Applications are also equally encouraged from recent graduates with a relevant qualification looking for their first financial services role.
Key Responsibilities:
Collaborate closely with Financial Advisors to help clients achieve their financial goals by identifying key areas for effective financial planning and sourcing appropriate solutions tailored to each client’s needs and expectations.
Begin developing financial planning solutions through computer models and reports, supporting data-driven decision-making.
Understand and align asset allocation strategies to client risk profiles, ensuring current and future investments are managed effectively.
Prepare detailed reports with clear recommendations that meet industry standards and regulatory requirements.
Draft suitability letters and coordinate with administrators to ensure proper management of client files and back-office IT records.
Assist in the preparation of client reviews, updating cash flow models, reviewing investment performance, and producing supporting reports.
Gather key information, quotes, and product illustrations for analysis, ensuring meaningful comparisons.
Support tax calculation preparation where necessary.
Assist in the preparation and participation in client review meetings.
Stay current with template updates and industry frameworks to ensure compliance.
Person Specification:
Minimum GCSE Maths and English B and above.
Degree qualified with a minimum 2.1 grade achieved or predicted.
Aspiration to achieve Chartered Financial Planner status.
Familiarity with major research systems (e.g., Analytics, Voyant).
Experience with the administration of IHT and/or Investment products.
Strong up-to-date knowledge of relevant financial regulations and legislation.
Strong numerical and analytical skills.
Ability to accurately transpose information.
Confident in preparing templated suitability letters.
Discreet and professional when dealing with third parties.
Highly organised, with excellent communication and interpersonal skills.
Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel).
Exceptional attention to detail and time management skills.
A calm and positive attitude when handling multiple tasks or conflicting demands.
A proactive and enthusiastic approach to helping clients.
Required Competencies:
Quality Focus: Takes personal responsibility for high-quality, timely work and remains focused even amidst distractions.
Teamwork: Fosters cooperation and commitment within the team to achieve shared goals.
Embracing Change: Adapts positively to changes in practices and values, leveraging them to solve challenges.
Developing Self and Others: Demonstrates a commitment to continuous learning and self-improvement.
Effective Communication: Listens actively and conveys ideas in a manner that suits the audience.
Planning and Organising: Manages time, resources, and priorities effectively.
Client Care: Maintains a first-class experience for clients by delivering exceptional products and services.
Benefits:
Employer-sponsored exam materials and exam entry for the Level 4 diploma qualification.
25 days of holiday plus bank holidays.
Workplace pension scheme.
Complimentary breakfast and lunch at the office.
Regular team socials and away days to foster collaboration and team spirit.
Our client specialises in offering tailored wealth management solutions. Their team is dedicated to supporting both clients and staff in a positive, professional, and growth-oriented environment.
If you're ready to take the next step in your career and join a thriving team of industry experts, in a crucially important role offering wonderful career progression and increased earning potential, apply now!....Read more...
As an apprentice, your three-year development programme will be made up of at least five six-month placement rotations. Our aim is to equip you with the range of skills and experience you need for your successful career. We also understand that everyone’s career is different, so every apprentice’s journey is unique. Here’s an idea of some placements you could complete:
Planning Projects – conducting research and data analysis to support some of London’s major growth and redevelopment projects and ensure these contribute to a sustainable transport system.
Investment Delivery Planning – overseeing the delivery of projects on TfL’s own road network and other assets and working with boroughs to deliver change on their own highways and transport networks.
Network Performance Delivery – monitoring and adjusting traffic signal timings in real-time across London; collecting data and constructing computer models to test new scenarios and proposals on TfL roads.
The above are just a few examples, and we also offer placements in a range of different areas such as Strategic Demand Forecast Modelling, Geographic Information Systems, and Development Planning, amongst others. Placements are flexible, taking into account business needs and each apprentice’s unique strengths, interests and study requirements.
Training:You’ll be working towards a Level 3 BTEC Transport Planning Technician qualification. Typically, you’ll be required to attend college four times per year, in blocks of 1-2 weeks which may be held outside of London.
Whilst on the scheme, we’ll support your technical development through a wide range of on-the-job practical experiences and placements. We’ll also support your professional development through a combination of online training courses, mentoring and structured networking opportunities. You’ll receive one-to-one support throughout the programme from your scheme sponsor and your line manager. You’ll also be connected to a ‘buddy’ who will be a more experienced apprentice from the scheme.
You’ll also have opportunities to complete additional training courses. These will vary from soft skills training to technical skills training.
Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking.Training Outcome:Upon successful completion of this scheme, you’ll be eligible to apply for a range of roles across various planning departments, including, but not limited to:
• Assistant Planner
• Assistant Project Sponsor
• Network Performance Officer, amongst others.
Any of these roles could see you progress into more senior positions as you develop your knowledge, skills and experience.
Successful completion of the scheme will also grant you membership of the Chartered Institute of Highways and Transportation (CIHT), which could lead to further opportunities both inside and outside TfL.Employer Description:At TfL, our work goes beyond transport. We keep London moving – day in, day out. We’re about building stronger connections, and helping people do more of what they love. From sustainable futures to post-pandemic economic recovery, we’re constantly breaking new ground, and taking innovation to new heights. For our people, this is more than just a job. Our apprentices are pioneers, frontrunners, and mentors. And, with a culture built on support and flexibility that puts wellbeing first.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Caring, Open and Adapatable....Read more...
Efficient handling, and processing of customers’ orders received by telephone, email, and quote converting via the IAMs/ASMs, including overseeing the entire order process through to delivery, to ensure full customer satisfaction.
Making calls to customers to keep them informed of the anticipated delivery date/s of their order/s.
Making calls to customers and assisting them with alternative product choices when a specific item is out of stock.
Contacting customers to obtain missing information, and to answer queries.
Maintain and update sales, and customer records.
Communicate important feedback from customers to the relevant department internally.
Arranging for special items, and direct deliveries to be ordered, and codes for those items to be produced.
Assist customers with transport options, and costs, including VIP orders when required.
Supporting the appointed IAM, and ensuring all orders received are processed daily, and customers are informed by telephone/email of the delivery date of their order/s, including any other administrative tasks, if requested.
Check all open orders specific to your appointed IAM and keep them updated with delivery dates.
Check the goods in system daily to review dates for incoming products, and liaise with the operations co-ordinator on specials, works orders, and to ensure you are fully up to date on sales order delivery dates.
Support the Customer Service manager with any projects or tasks required.
Proactively assisting the IAM’s with order processing, calling customers, and following up on emails.
Get a full understanding on all other aspects of sales administration, customer services, manufacturing, including print, embroidery and signs, to enable you to fully support and advise, in any capacity, across the team.
Build solid relationships with customers, and actively promote and upsell items.
Stay up to date with new products introduced.
Attend weekly team meetings, contributing, and possibly assisting with the production of reports.
Completion of customer service queries (CMQ’s) through to effective resolution, including providing replacements due to damages, initiating credits, arranging returns, liaising with the warehouse on miss picks and the transport department on delivery errors.
Managing and setting up works orders for clothing, signs and other manufacturing items.
Scheduling the works order planner by liaising with warehouse and the wider CS team to ensure priorities are matched with resource available.
Specific vacancy requirements:
Proven experience within Sales administration, Sales support, and/or Customer Services.
Hands on experience with CRM software and MS Office (Microsoft Excel in particular)
Understanding of sales performance metrics.
Excellent organisational and multitasking skills.
A team player with high level of dedication.
Ability to work under strict deadlines in a fast-paced environment.
Exceptional interpersonal and customer service skills.
Familiarity with sales reports and sales records.
Excellent written and verbal communication skills.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Ability to work independently and collaboratively in a team.
Ability to prioritise tasks and work under pressure.
Knowledge of Order Works would be advantageous, but not necessary, as full training will be provided.
Experience of picking orders although training will be provided.
Training:The successful candidate will obtain a Level 3 Customer Service & Sales Apprenticeship standard qualification.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship. Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am till 5pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Sales experience,Admin experience,Microsoft Skills,Reliable and Flexible....Read more...
AV Technical Service Administrator - This new position is working for a TOP END AV SYSTEMS INTEGRARTOR who specialise in the AV Custom install market place and now require a new member with an understanding of the AV technical world. This position requires you to be an exceptional communicator, have the ability to multi-task and be a strong a team player. The role will see you office based working in the AV service department where you will be the first port of call for any technical issues that may arise with previous installed systems.
You will be tasked with:
• Ensuring incoming calls to the service number are answered quickly and handled efficiently.
• Follow up on the resolution of any issue which requires further action.
• Creating quotes for replacement parts.
• Use of service software to ensure data available is accurate and up to date at all times.
• Providing internal progress updates on projects.
Ideally you will have / be:
• Meticulous by nature and able to deliver exceptional results consistently whilst dealing with multiple projects simultaneously.
• Have excellent communication skills to manage client and/or client team relations/liaison. Confident answering the phone and responding to emails, dealing first hand with the end user.
• Ability to think fast and creatively.
• Well organised, a good planner and able to prioritise.
This position is especially important as you will be part of a team who deliver a first class to a very discerning client base, If you have the desired skills and experience and come with the background of AV
Then please send your full CV ASAP.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A/V A-V AUDIO-VISUAL AUDIOVISUAL AUDIO/VISUAL SERVICE SUPPORT MAINTENANCE DESKTOP CRESTRON LUTRON SOUND AUDIO DALI CI CUSTOM INSTALL INTEGRATION INSTALLATION CEDIA CINEMA HOME AUTOMATION SMARTHOME....Read more...
