Payroll Coordinator / Payroll Administrator / Payroll Assistant – Surrey
Our client is a well-established specialist manufacturer with a strong reputation for quality and long-term employee development. Their collaborative Payroll/HR team plays a vital role in supporting a growing workforce and they are now seeking a motivated Payroll Coordinator / Payroll Administrator / Payroll Assistant to join them. This position requires accuracy, confidentiality and excellent organisational skills, along with a proactive approach to continuous improvement.
Please note: The site has no public transport links so driving licence and own transport is essential.
The Role as a Payroll Coordinator / Payroll Administrator / Payroll Assistant
This pivotal role ensures the accurate, compliant and timely processing of the weekly payroll. Working closely with the Payroll Manager, you will support payroll operations, prepare reports, maintain data integrity and act as the first point of contact for payroll queries. You’ll also provide general HR administrative support, with full training where required, making this an exciting opportunity for a payroll professional looking to develop and progress within a supportive environment.
What’s in it for you as a Payroll Coordinator / Payroll Administrator / Payroll Assistant:
£28,000 per annum • Monday–Friday, 9am–5pm (1-hour unpaid lunch) • Hybrid working available after probation (2 days home / 3 office) • Fully funded professional qualifications and clear career progression • 25 days holiday + 8 statutory • Company pension • Life Assurance • Cycle to Work scheme • Health & wellbeing programme • Employee discounts • Enhanced maternity/paternity • ShareSave scheme • Free parking on site • Supportive, friendly, people-focused culture
Key Responsibilities within the Payroll Coordinator / Payroll Administrator / Payroll Assistant position:
Process weekly payroll by gathering, calculating and entering all necessary information • Provide prompt and professional responses to payroll queries from employees and managers • Assist with payroll reconciliations and prepare internal/external reports • Maintain confidentiality and accuracy of all pay-related data • Process employee lifecycle changes, including starters, leavers and amendments • Complete manual payroll calculations where required • Maintain payroll systems, spreadsheets and ensure data integrity • Support pension administration and auto-enrolment • Assist the HR team with onboarding, recruitment admin, right-to-work checks and general documentation • Support wider HR administrative tasks to ensure smooth HR operations
Essential Qualifications & Experience as a Payroll Coordinator / Payroll Administrator / Payroll Assistant:
Minimum 2 years’ experience within a payroll environment • Strong working knowledge of Microsoft Excel • Experience with payroll software (IRIS Cascade desirable but not essential) • Solid understanding of UK payroll legislation and HMRC requirements
Personal Specification:
Exceptional attention to detail with the ability to identify errors • Highly organised with the ability to work to deadlines • Strong communication skills and ability to manage multiple tasks • Reliable, proactive and eager to learn • Strong problem-solving skills • Ambition to progress within payroll/HR, including further qualifications
If you're an accurate, dependable payroll professional looking for a supportive environment that encourages growth and progression, we’d love to hear from you; APPLY TODAY and take the next step in your payroll career.
I’m Fiona McSheffrey, a specialist recruiter in the Construction and Modular Building Supply sector at E3 Recruitment. I work in partnership with leading companies across the UK and internationally, connecting high-calibre professionals with roles offering genuine long-term development.
If you’d like more information about this opportunity or wish to have a confidential discussion about your next career move; please contact me directly at E3 Recruitment on 01484 645 269 or 07563 394 529.
....Read more...
Providing HR administration support to the team on full lifecycle employee administration
Support the learning and development team with administrative duties and support large scale events
Ensure all HR records are maintained accurately and to a high standard
Support the recruitment team with administration activities such as ensuring job descriptions are up-to-date and stored correctly
Training:Working closely with SGS College, the apprenticeship is delivered over 18 months (with an additional 3-month End Point Assessment). The EPA has two elements; a consultative project and a professional discussion.
The rest is up to you!
Programme Delivery:
Attend College (remotely or on campus) one day a week at SGS College Filton Campus. 70% of the taught element will be over Microsoft Teams and 30% in the classroom
Training Outcome:The Level 3 qualification is a stepping stone into or within a support role, preparing you for positions such as:
HR Assistant
HR Administrator
HR Coordinator
L&D (Learning & Development) Administrator/Assistant
Training Assistant/Coordinator
Payroll Specialist/Administrator (often a related function)
In these roles, you will gain hands-on experience in core HR functions, such as maintaining employee records, supporting recruitment, assisting with payroll preparation, managing onboarding, and handling day-to-day employee queries. Employer Description:Who are NCC?
We help manufacturers take on bigger challenges - whether that’s building cleaner aircraft, scaling up offshore wind, or strengthening the UK’s supply chains. We’re here to deliver practical outcomes, not prototypes that sit on shelves.
Who we work with
We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real.
What it’s like here
We’re not a startup. We’re not a corporate. We’re a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you’ll be trusted to get on with it.Working Hours :Monday to Friday, exact hours to be agreed between the apprentice and their manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,· Understanding of GDPR,Self motivated,Proactive Learning,· Flexible and adaptable....Read more...
Business Administrator, Paying up to £33k ( DOE), Standard days Monday to Friday , 28 days holiday, health care package, Modern clean office space, growing multinational company
Location of the Business Administrator Position: High Wycombe area ( accesible from Beaconsfield, Slough, Maidenehead - close to the M40 exit)
A Leading Manufacturing business in the High Wycombe area, are requiring a Business Administrator to join their team. The role has arisen due to company expansion as they continue to make significant strides in the sector they operate within.They work in a clean, modern office space, with a stable, supportive and loyal workforce. A large organisation, however, have a friendly, family supportive culture whereby people are treated as individuals not numbers. You would be a great fit for the role if you have Strong IT knowledge and experience in HR or administrative background.
Duties of the Business Administrator position:
• Maintenance of records – keeping up to date, complaint• Processing sales orders• Working closely with the finance director and facilities manager • Monitor staff inductions and attendance• Ensure equipment is accessible and up-to-date• Ensuring orders are up to date on the system• Attendance of meetings – taking notes• Create monthly reports for payroll• Processing of completed paperwork and ensuring management have the correct information• General administrative duties
Benefits of the Business Administrator :• Salary: up to £33K a year DOE• Days. No shifts or weekend work• 28 days holiday• Healthcare package.• Permanent opportunity after succesful probation
If the role is something of interest, please call Maisie at E3 Recruitment....Read more...
HR Administrator required for a global Engineering & Manufacturing leader, with multiple international locations employing over 1,000 staff, renowned for quality and innovative deliverables.The successful HR Administrator will be easily able to commute to HUDDERSFIELD from surrounding towns and cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key responsibilities of the HR Administrator will include;
Provide administrative support on a multitude of HR tasks such as Payroll, Recruitment, Onboarding and Data Collection to name a few
Ensure HR systems are updated in an accurate and timely manner
Manage the safe collection and usage of files and data
Support other members of the HR team where needed
For the HR Administrator role, we are keen to receive applications from candidates who have;
Experience in HR or general Administration within a fast-paced environment, ideally in Manufacturing or FMCG
Strong organisational skills and the ability to work on a diverse range of tasks
Strong interpersonal skills and the confidence to communicate with various levels of stakeholders
Salary & Benefits;
£26,000 to £30,000 per annum depending on experience
37.5 Hours per week
25 Days Annual leave + Bank Holidays
Company pension contributions of up to 8%
To apply for the HR Administrator role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information. ....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units provided will cover topics such as:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
The last three months of the qualification will entail completing the following as part of the End Point Assessment:
Multiple-Choice
Written Report
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...
An average week involves supporting the end-to-end UK payroll process.
Key tasks include:
Collating and validating timesheets
Absence and pay change data
Processing new starters/leavers and maintaining accurate employee records across multiple systems
They will learn manual payroll calculations, gain exposure to pensions administration, and respond to basic employee payroll queries
They will also assist with compliance checks and provide cover for the People & Culture Administrator
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18- 27 months including endpoint assessment) topics covered include:
Study Skills
Partnership with parents
Child development
Positive behaviour
Equality and Diversity
Partnership with other professionals
Theories
Health and Welfare
Communication
Safeguarding
Speech and Language
Observation and assessment
This apprenticeship also includes A diploma Level 3 Early Years Educator (full and relevant) Paediatric First aid training, Prevent and fundamental British values.
You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades).Training Outcome:
Full time role
Employer Description:"At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this."Working Hours :Monday to Friday
9am to 5.30pmSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Main Duties:
Filing
Responding to emails
Compliance checks
Assisting with payroll
Making and receiving calls
Report writing
Updating customer records
Arranging meetings
Minute taking
Training:
Business Administrator Level 3
Apprentice training along with inhouse training
Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:Training provider working with individuals and organisations nationally to enhance skills and provide support to access government funding Working Hours :40 hours per week, exact working days and hours TBC.Skills: Good IT Skills,Confident,Enthusiastic,Hardworking....Read more...
Support with the preparation and distribution of transport documentation, such as delivery notes and ADR paperwork
Communicate with drivers, customers, and suppliers to ensure accurate and timely delivery information
Assist with booking vehicle maintenance, MOTs, and safety inspections
Ensure compliance with ADR, health & safety, and environmental regulations in all administrative tasks
Provide general office support, including filing, data entry, and responding to telephone and email enquiries in a clear, professional & timely manner
Supporting with general payroll paperwork
Training:Business Administrator Level 3.Training Outcome:Successful completion of the apprenticeship can lead to a permanent Business Administrator role within Halcyon Tankers. As you gain experience, you’ll have opportunities to progress into areas such as transport planning, compliance, or wider office management.Employer Description:Halcyon Tankers Ltd started in 2017 with 3 employees and now has a total of 176 and growing. We transport many products including GP chemicals, Fuels, Bitumen and Gas. We currently operate across 15 depots across the country. Halcyon Tankers was established with a clear goal in mind: to deliver safe, efficient, and customer-focused transport services for the bulk liquid and chemical sector.Working Hours :Monday to Friday 8:30am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Processing purchase invoices, sales invoices and credit notes
Maintaining accurate records in accounting/ERP systems
Supporting VAT, payroll and audit preparation
Handling customer and supplier queries professionally
Maintaining filing systems (digital and physical)
Managing office supplies, documentation and contracts
Assisting with HR administration (starter packs, holidays, records)
Supporting directors with reporting and data collation
Maintaining GDPR-compliant data handling
Monitoring email inboxes and actioning accordingly
Picking, Packing, dispatching
Training:
Business Administrator Level 3
Maths / English functional skills (if required)
No day release, qualification to be completed within the apprentice work place
Training Outcome:potential for long term employment, and also further opportunities down the line as the business grows (progression opportunities) Employer Description:Sterling Separation Ltd is a privately owned company based in Cannock, Staffordshire, providing condensate management and air treatment products to compressed air sales & service companies globally.Working Hours :Monday - Friday 8:30am - 5pm
30 min breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support with the preparation and distribution of transport documentation, such as delivery notes and ADR paperwork.
Communicate with drivers, customers, and suppliers to ensure accurate and timely delivery information.
Assist with booking vehicle maintenance, MOTs, and safety inspections.
Ensure compliance with ADR, health & safety, and environmental regulations in all administrative tasks.
Provide general office support, including filing, data entry, and responding to telephone and email enquiries in a clear, professional & timely manner.
Supporting with general payroll paperwork.
Training:
Level 3 Business Administration
Hartlepool College
1 Day training release
Training Outcome:Successful completion of the apprenticeship can lead to a permanent Business Administrator role within Halcyon Tankers. As you gain experience, you’ll have opportunities to progress into areas such as transport planning, compliance, or wider office management.Employer Description:Halcyon Tankers Ltd started in 2017 with 3 employees and now has a total of 176 and growing. We transport many products including GP chemicals, Fuels, Bitumen and Gas. We currently operate across 15 depots across the country. Halcyon Tankers was established with a clear goal in mind: to deliver safe, efficient, and customer-focused transport services for the bulk liquid and chemical sectorWorking Hours :Monday – Friday between 8:30am-4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist with processing invoices and payments
Maintain accurate financial records, including data entry and bookkeeping
Support month-end and year-end finance tasks
Handle queries from suppliers and customers
Learn and apply accounting principles in practice
Use online software such as Sage and Xero
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Progression on to a Level 3 accounting apprenticeship upon sucessful completion of this apprenticeship.Employer Description:JD4 Ltd is a trusted, family-run accountancy practice based in Chesterfield, specialising in accounting, bookkeeping, tax consultancy, audit, and payroll services. We pride ourselves on delivering personalised, professional support to businesses of all sizes.
Our Values & Culture
Integrity: We act with honesty and transparency in everything we do.Quality: Committed to high standards and attention to detail.Growth: We invest in our people, offering training and development opportunities.Collaboration: A friendly, supportive team environment where ideas are valued.Joining JD4 Ltd means becoming part of a close-knit team that values learning, teamwork, and client care. Apprentices are supported by experienced professionals and encouraged to grow into rewarding careers in finance.Working Hours :Monday - Friday 9 am - 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice in our building company, you’ll play a key role in supporting the smooth running of our office. You’ll gain hands-on experience in customer service and administration while learning how a busy construction business operates.
Answering incoming calls, directing queries to the right team members, and providing friendly customer service
Supporting general office administration, including filing, data entry, scanning documents, and updating records
Assisting with scheduling and communication, helping to coordinate meetings, deliveries, and site visits
You’ll be working alongside experienced staff who will support your development and help you build confidence in a professional environment
Training:Customer Service Practitioner Level 2.Training Outcome:Upon successful completion of the apprenticeship, the individual may progress into a permanent role within the company, such as:
Administrative Assistant or Office Coordinator
Customer Service Executive
Payroll or Accounts Assistant
Fleet or Operations Administrator
PA or Team Support roles
With further experience and training, there’s potential to move into supervisory or specialist roles in areas like HR, finance, or project coordination
The apprenticeship provides a strong foundation for a long-term career in business administration within the construction industry
Employer Description:Westminster Building Company has extensive building experience and our commercial and residential building projects include refurbishments, new builds, renovations, extensions and all manner of internal works.Working Hours :Monday to Thursday, 9am - 4:30pm. Friday, 9am to 2:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Time Management....Read more...
Summary:We are looking for a motivated and organised Apprentice Business Administrator to join our team. This is an excellent opportunity to start your career in business administration, gaining valuable hands-on experience across a range of office functions while working towards a recognised qualification. You will play a key role in supporting the smooth running of the office and assisting various departments with administrative tasks. For the right person, there are real opportunities to progress and build a long-term career within the business.
Main Responsibilities:
Act as the first point of contact for visitors, phone calls, and emailsManage and respond to emails and calls, directing enquiries to the right team members.
Process timesheets accurately and support the payroll process.
Assist with raising and processing purchase orders and maintaining related records.
Provide general office support, including filing, photocopying, scanning, and maintaining office supplies.
Support the team with data entry, record-keeping, and other administrative tasks as required.
Contribute to a positive and professional office environment.
Training:Full training and support to complete your Level 3 Business Administration apprenticeship in partnership with Salford City College.
In work training - 6 hours per week allocated to apprenticeship.Training Outcome:Real opportunities for progression and long-term career development at Wingates upon successful completion of full Level 3 Business Admin Apprenticeships.Employer Description:Our people are among the most experienced and knowledgeable professionals in the industry. At Wingate we all share a common drive to succeed, an enthusiasm for their work and a passion for providing exceptional service to our clients and communities.Working Hours :Monday to Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Hardworking,Keen to learn,Punctual,Reliable & a strong work ethic....Read more...
As a Business Administrator Apprentice, you will learn how to provide essential administrative and organisational support to help Enabling Lives deliver high-quality, person-centred care. During your apprenticeship, you will develop skills in recruitment, HR, finance, and general office administration while working as part of a friendly and supportive team.
This role is ideal for someone who is motivated, organised, eager to learn, and passionate about helping others.
Key Responsibilities
Recruitment and Onboarding
Help advertise job vacancies and attract the right candidates.
Support with reviewing applications and scheduling interviews.
Assist with completing important pre-employment checks such as references, DBS checks, and right-to-work.
Help prepare new starter paperwork and set up profiles on digital systems.
Keep recruitment records up to date in line with company and CQC standards.
HR and Staff Development Support
Update staff records, HR databases, and personnel files.
Maintain the staff training matrix and help book required training.
Communicate with staff to remind them about training, meetings, and supervision sessions.
Support managers with tracking absences and updating attendance records.
Contribute to staff development activities, with opportunities to train as a future “Train the Trainer” if desired.
Operational and Administrative Support
Keep logs updated for safeguarding, incidents, complaints, and quality assurance.
Manage filing systems and archives to ensure information is organised and accessible.
Order and monitor office supplies, PPE, and other resources.
Help create newsletters to keep staff informed.
Support with diary management, arranging meetings, taking minutes, and tracking actions.
Suggest improvements to help make processes more efficient.
Finance and Payroll Support
Support payroll tasks such as collecting hours worked and tracking holidays.
Process staff expense paperwork.
Scan and organise finance documents.
Work with the Finance Director to ensure financial records are accurate.
Values and Behaviours
Compassion: Ensuring all tasks are undertaken with empathy for staff and the people we support.
Accountability: Owning responsibilities and delivering work to the highest standards.
Innovation: Continuously seeking to improve processes and introduce efficient solutions.
Respect: Supporting colleagues and service users in a way that promotes dignity and inclusion.
Collaboration: Building strong relationships across teams to achieve shared goals.
Please note: You will be required to travel to Birmingham on at least 1 occasion per week.Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 qualification.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:At Enabling Lives, we believe in the potential of everyone & enable them to work towards their goals, live more independently and take control of their lives. We listen and involve each person to design, implement and evaluate their support. We work closely with the people, their families and their circle of support to achieve their goals together.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
We’ve got a fantastic opportunity for a Business Administrator to join our Doncaster team. This is a role for someone who thrives in a dynamic, fast-paced care environment, with a passion for high standards, people, and processes.
Working closely with our registered manager and operations team, you’ll play a key part in ensuring our service runs smoothly behind the scenes—from onboarding new staff to keeping documentation watertight, tracking compliance, managing schedules, and supporting clients with queries.
You’ll be the glue that holds things together. Each day will bring something new, but you can expect to:
Manage key administrative processes across our care and recruitment divisions
Coordinate staff files, training records, DBS checks, and compliance documents
Monitor emails, handle inbound enquiries, and keep client records up to date
Support the onboarding of new care workers and health professionals
Assist in rota scheduling, timesheet logging, and payroll preparation
Track KPIs, update logs, and maintain our internal SharePoint/CRM systems
Respond professionally to client queries, complaints, or requests
Provide ad-hoc support with marketing, invoicing, policies, or events
Help maintain excellent CQC readiness, audit trails, and quality standards
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential opportunity of staying full-time upon successful completion of the Apprenticeship
Employer Description:A care agency committed to delivering high-quality, compassionate care that empowers individuals to live comfortably and independently in their own homes. Our mission is to make a positive difference in the lives of those we support by providing person-centered care that respects individual needs, promotes dignity, and enhances overall well-being.Working Hours :Monday - Friday 9am - 5pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Microsoft Office....Read more...
Key responsibilities include:
Dealing with members and potential members in a friendly, professional and ethical way by: phone, email, text, writing and in person
Review documents provided by members, being aware of potentially fraudulent activity following training and guidance provided
Accurately verify and store correctly relevant documentation
Making decisions to accept documentation provided
Access member accounts with attention to security controls, to protect the confidentiality of member data
Ensure accurate notes are recorded after interaction with members
Dealing with member enquiries and requests, such as:
- Account opening/changes
- Savings deposits
- Savings withdrawals
- Payroll changes
- Loan applications
- Inputting data into computer systems
- Processing incoming mail
- Preparing post for despatch
Personal Specification:
High standard of verbal and written communication skills
Confident in dealing with members by phone, in writing and in person
Confident in dealing with vulnerabilities over the phone
Organise and prioritise own workload
Ability to give each task the right attention to detail
Pro-active in delivering high levels of Customer Service
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:One of the largest Credit Unions in the UK, with over 34,000 members. They specialise in working with businesses to help their employees save money with different saving accounts available, as well as offering loans. The Member Services Phone Administrator is responsible for ensuring all members and potential members receive a high-quality experience when dealing with the credit union. You ensure that all members are treated fairly and are provided with accurate and timely information regarding their accounts with us. You ensure that member requests are processed both securely and promptly. In this role you'll be delivering an excellent customer experience, and no day will be the same. You'll be talking to a range of members over the phone, handling queries, updating information, processing membership information and making changes on the company software; always ensuring administrative tasks are dealt with effectively. You work with high standards and ensure that we keep our members needs at the heart of what we do.Working Hours :Monday to Friday, 09:00 - 17:00 and 1 Saturday a month, 09:00 - 13:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
General Administration:
Support the office of the Managing Director
Handling incoming enquiries via phone and email
Managing incoming and outgoing post
Ordering stock, uniforms, and PPE
Preparing documents, letters, and standard communications
Supporting with project-related tasks such as appraisals, filing systems, and data collection
Assisting with meeting preparation, including agendas, printing, and minutes
Booking meetings, rooms, travel, and accommodation when required
Maintaining office supplies, equipment, and shared spaces
Undertaking any other administrative tasks appropriate to the role
HR Support:
Monitoring and updating the HR system daily to support payroll deadlines
Assisting the HR Manager with recruitment processes, including advertising vacancies, shortlisting, and arranging interviews
Supporting onboarding activities, including preparing induction packs and setting up new starters
Responding to employee queries under guidance
Updating HR processes, documents, and templates
Maintaining accurate personnel files and training records
Helping coordinate employee communications, including benefits information and company-wide updates
Supporting the logging of absence, leave, training, and compliance data
Communication & Customer Service:
Welcoming visitors and ensuring they follow site procedures
Drafting simple internal communications or email templates
Supporting customer or supplier communication where appropriate
Assisting with gathering staff feedback for internal initiatives
Project & Process Support:
Assisting with preparing reports, spreadsheets, or presentations
Supporting internal projects, including continuous improvement initiatives
Helping document or map business processes
Collecting data or feedback to support decision-making
Finance & Operational Administration (where required)
Logging invoices or supporting purchase order processes
Conducting basic stock checks or reconciling deliveries
Liaising with suppliers for quotes, order updates, or administration queries
Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Located across the north of England, we are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high quality services and products to meet the needs of our customers.We believe in support of our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information. We provide a range of private and NHS services. Our pharmacy is well equipped to provide health care services with a specially designed consultation room and highly trained staff. This means you can enjoy quality health services in a comfortable and private environment. Our private services are competitively priced and most are available at short notice. We stock a wide range of over the counter medicines and also pharmacy only medicines. If you need advice about a treatment option, come to speak with our qualified team of healthcare professionals. We are passionate about providing high quality patient care and medication management. Our team consists of health care professionals who love to help people in the community to live healthier lives.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
As an Accounts/Finance Assistant apprentice, you will play a key role in supporting the finance team with day-to-day financial operations. Your tasks may include:
Processing and recording financial transactions, such as invoices, purchase orders, and receipts
Assisting with bank reconciliations and ensuring records are accurate and up to date
Supporting the preparation of monthly financial reports and spreadsheets
Managing and maintaining organised financial filing systems, both digital and paper-based
Communicating with suppliers and customers to resolve invoice or payment queries
Assisting with VAT returns and other regulatory compliance tasks under supervision
Inputting data into accounting software and updating internal financial systems
Supporting the wider finance team with ad hoc administrative tasks as required
This role offers a great opportunity to gain hands-on experience while developing essential skills in a busy finance environment.Training:The apprentice will receive a combination of on-the-job training and structured learning to support their development. Training will be delivered both in the workplace and through a recognised training provider.
Off-the-job training will take place either remotely or at On Course South West.
The remaining time will be spent working within the finance team, applying skills in a real business environment
The apprentice will follow a structured training plan covering key topics such as bookkeeping, financial documentation, and use of accounting software
Regular reviews will take place between the employer, apprentice, and OCSW to ensure progress and support is aligned
This blended approach ensures the apprentice gains both practical experience and theoretical knowledge to successfully complete the Level 2 AAT qualification.Training Outcome:Upon successful completion of the Accounts/Finance Assistant apprenticeship, the apprentice may progress to the Level 3 AAT Advanced Diploma in Accounting, further developing their skills and knowledge.
With continued study and experience, there are opportunities to pursue roles such as:
Assistant Accountant
Finance Officer
Payroll Administrator
Bookkeeper
In the longer term, apprentices can work towards full AAT membership (MAAT) or continue onto chartered accountancy qualifications such as ACCA, CIMA, or ICAEW, opening doors to senior finance positions such as Management Accountant or Finance Manager.
This apprenticeship provides a strong foundation for a successful career in accountancy and finance.Employer Description:The Inclusivity Group is committed to providing inclusive, person-centred services that empower deaf, disabled, and elderly individuals to live fulfilling, independent lives. We place quality, innovation, and care at the heart of everything we do, creating a supportive environment for both our clients and our team. Our group is made up of three distinct but complementary organisations: Complete Communication, Complete Independence, and Complete Training. Together, these businesses enable us to deliver a seamless, wrap-around service that supports people across communication, independent living, and lifelong learning. Our journey began in 2019 with the founding of Complete Communication by two directors determined to raise standards of support. Despite launching during a global pandemic, the company quickly grew and expanded nationwide. In 2023, we proudly joined forces with Complete Independence and Complete Training to form The Inclusivity Group, strengthening our ability to offer holistic and accessible services. Our vision is to empower people to engage, interact, and feel valued within society. Our mission is to ensure that everyone has the opportunity to be an equal and active member of their community.Working Hours :Monday to Friday, between the hours of 8:30am and 5:30pm (to be discussed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
• Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
• Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...