An exciting opportunity has arisen for an Automotive Service Advisor / Parts Advisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Service Advisor / Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
Candidates with prior automotive experience, including Vehicle Technicians, currently working in non-automotive customer service roles (e.g. Customer Service Advisors) will also be considered.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant, Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Tachnician, Car Sales executive or in a similar role.
? Must have prior experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in Dutch or German
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
? Employee Discount
? Casual dress
Apply ....Read more...
An exciting opportunity has arisen for an Automotive Service Advisor / Parts Advisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Service Advisor / Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
Candidates with prior automotive experience, including Vehicle Technicians, currently working in non-automotive customer service roles (e.g. Customer Service Advisors) will also be considered.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant, Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Tachnician, Car Sales executive or in a similar role.
* Must have prior experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in Dutch or German
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
* Employee Discount
* Casual dress
Apply now for this fantastic opportunity for an experienced Service Advisor / Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
Parts Advisor – Commercial Vehicle
Are you an experienced Parts Advisor with commercial vehicle parts knowledge looking for a secure, long-term career opportunity? This is your chance to join a highly respected business that genuinely values its people, offers excellent stability, and supports ongoing career development within a successful and growing team.
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark-on-Trent, Chesterfield, Clowne.
Salary: Circa £40,000 basic + Bonus + Pension + 28 days holiday (including Bank Holidays) + Free onsite parking.
The Role
This is an excellent opportunity for a motivated Commercial Vehicle Parts Advisor to join a well-established business with a strong reputation in the industry. You’ll play a key role in supporting customers, building long-term relationships, and contributing to the continued success of the parts department. The company offers a stable working environment, strong team culture, and genuine opportunities for progression and personal development.
Key Responsibilities
Provide expert advice on commercial vehicle parts and accessories.
Process, manage, and track customer orders accurately and efficiently.
Build and maintain strong customer relationships through excellent service.
Make proactive customer calls to provide updates and support ongoing requirements.
Ensure customer records and internal systems are kept fully up to date.
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience preferred).
Strong commercial vehicle product knowledge and customer service skills.
Confident communicator with strong organisational ability.
Experience using computer-based order processing and account management systems.
Register your Interest:
If you are looking for a rewarding role with long-term stability, excellent earning potential, and real career development opportunities, send your CV to Robert Cox at or call 07398 204832 for a confidential chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCC – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Parts Advisor – Commercial Vehicle
Are you an experienced Parts Advisor with commercial vehicle parts knowledge looking for a secure, long-term career opportunity? This is your chance to join a highly respected business that genuinely values its people, offers excellent stability, and supports ongoing career development within a successful and growing team.
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark-on-Trent, Chesterfield, Clowne.
Salary: Circa £40,000 basic + Bonus + Pension + 28 days holiday (including Bank Holidays) + Free onsite parking.
The Role
This is an excellent opportunity for a motivated Commercial Vehicle Parts Advisor to join a well-established business with a strong reputation in the industry. You’ll play a key role in supporting customers, building long-term relationships, and contributing to the continued success of the parts department. The company offers a stable working environment, strong team culture, and genuine opportunities for progression and personal development.
Key Responsibilities
Provide expert advice on commercial vehicle parts and accessories.
Process, manage, and track customer orders accurately and efficiently.
Build and maintain strong customer relationships through excellent service.
Make proactive customer calls to provide updates and support ongoing requirements.
Ensure customer records and internal systems are kept fully up to date.
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience preferred).
Strong commercial vehicle product knowledge and customer service skills.
Confident communicator with strong organisational ability.
Experience using computer-based order processing and account management systems.
Register your Interest:
If you are looking for a rewarding role with long-term stability, excellent earning potential, and real career development opportunities, send your CV to Robert Cox at or call 07398 204832 for a confidential chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCC – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £29,000 - £32,000 plus bonus of up to £3,000 (OTE £35,000).
You will be responsible for
? Acting as the primary point of contact for customers throughout the service journey
? Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
? Advising customers of any outstanding recalls and arranging the necessary work
? Confirming the repair category such as retail, fleet or warranty before work begins
? Providing regular updates on vehicle progress while it is in the workshop
? Preparing costings for completed work and producing accurate invoices
? Processing walk-in bookings and managing service appointments
? Monitoring expected completion times and informing customers of any delays
? Maintaining accurate vehicle service histories and documentation
? Ensuring invoices and related records are stored correctly
? Ordering parts once approval for work has been received
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Must have experience with HGV and commercial vehicles.
? Background in a customer service role.
? High level of attention to detail and accuracy when handling service documentation
? Strong problem-solving ability and practical technical awareness
? Working knowledge of Microsoft Office, including intermediate Excel skills
? Ability to analyse information such as workshop data and costing details
? Fluent written and spoken English
Shift:
? Working hours: 42 per week
?....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:RH Commercials is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the RH Commercials product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:RH Commercials is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the RH Commercials product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:RH Commercials is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the RH Commercials product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After-sales manager
May lead to a sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
To supply and sell parts to meet published turnover objectives.
Detailed Responsibilities:
To satisfy all customer requirements and increase all aspects of the parts business through direct selling
To be fully conversant with all procedures within the department
To facilitate Trade sales via phone and email
To facilitate internet sales to the public
To ensure all customers are dealt with promptly and courteously
To be fully aware of the usual trading terms of the dealership
To ensure that parts are correctly checked against delivery notes and that they are binned accordingly, and that all orders are checked before the delivery note is signed
To ensure that the work area is kept to a high standard of cleanliness
To maintain acceptable standards of dress
To maintain up-dated displays at all times as per requirements
To ensure that old units are returned to the manufacturer in the prescribed manner
To attend training courses as specified by the manufacturer
To ensure that the procedures for handling cash, cheques and accounts are fully adhered to
To report any stock damage or stock losses to the Parts Manager
To assist in stock checks when required
The Parts Advisor should be able to pack and load parts correctly and should also be acquainted with all despatch matters
To maintain good relationships with all suppliers
To maintain good working relationships with colleagues in other departments
Training:
Customer Service Level 3
Training Outcome:
Any career progression routes will be discussed upon successful completion of the apprenticeship
Employer Description:With 75 years of experience in the motoring industry, Fish Brothers have a wealth of experience in providing unbeatable service at fantastic prices whilst establishing a trustworthy, reliable, and friendly service to all its customers.
Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £29,000 - £32,000 plus bonus of up to £3,000 (OTE £35,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Must have experience with HGV and commercial vehicles.
* Background in a customer service role.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shift:
* Working hours: 42 per week
* Monday to Friday, working on a rotating 3-shift pattern:* 5:30am - 2:30pm
* 8:00am - 5:00pm
* 10:00am - 7:00pm
* Saturday mornings: 1 in every 3 Saturdays* 7:00am - 12:00pm (midday)
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete, you will achieve a Level 3 in Business Administration
Training Outcome:Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.Employer Description:Doing the simple things brilliantly…vehicle repair perfection. MG Accident Repair Centre is renowned for absolute professionalism, quality and attention to detail in all aspects of vehicle body repair, with customer focus and communication at the very centre. Widely recognised throughout Wolverhampton, Stafford, Cannock and Stoke-on-Trent, their first-class service extends throughout the West Midlands, Staffordshire and Shropshire. Holding numerous insurance approvals and BSI 10125 status. MG Accident Repair Centre continue to strive, invest and exceed all customer expectations. We believe in delivering uncompromising quality whilst providing an exceptional level of service for all of our customers. Utilising our years of expertise and training we provide a specialised range of services tailored to enhancing the experience of owning your vehicle whether it be repair your vehicle after an accident, carry out minor cosmetic repairs or carrying out any routine checks…why would you settle for anything less? Everything we do is built around the same philosophy, to repair your vehicle and return it to its original pre-accident condition, with the least amount of inconvenience to you. We handle the whole claim process for you and promise to keep you informed every step of the way. Customer focus, service and retention is a key element within the business model. We have eliminated conflict, implemented new thinking processes, new technology, new rules and procedures to ensure we have a solution we know our customers and partners desire.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
A normal day would include:
Taking incoming and making outgoing calls to suppliers and internal teams
Ordering and sourcing parts required for workshop jobs
Checking deliveries and booking parts into stock
Picking and issuing parts to technicians in a timely manner
Updating the system with accurate parts and stock information
Assisting with stock control and carrying out regular stock checks
Ensuring correct parts are allocated to jobs to meet completion times
Dealing with parts enquiries from workshop staff and customers
Maintaining a clean and organised parts department
Returning incorrect or faulty parts to suppliers where required
Supporting the team to ensure smooth workshop operations
Building good working relationships with suppliers and colleagues
Being a team player and displaying a positive attitude towards teamwork, team members and customers
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
From an employer perspective you will be assigned a mentor who will train and coach you through the Parts Advisor role, Starting with the basics of customer booking and appointments, learning the computer systems, progressing to job shadowing with customers face to face, ultimately towards the end of the apprenticeship you will have the opportunity to progress onto a Business Administration apprenticeship level 3
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:At Bibby Commercials LTD we offer a full maintenance and repair service for HGV trucks, trailers, light commercial vehicles and more. From curtain repairs, safety inspections & body repairs, we can take care of the issue on-site for you, or at our fully equipped workshop based in Warrington Having offered fleet maintenance services to fleets both large and small across the UK for over 12 years our experienced team are able to fix just about every aspect of your commercial vehicle, offering a prompt, professional and efficient service alwaysWorking Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Ability to build relationships,Ability to remain calm,Professional,Focused,Positive attitude,Keen to develop....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:SG Petch is a family-owned and operated business that has been servicing the automotive needs of the community since 1977. We have seven branches located throughout the North East & Yorkshire regions and represent some of the worlds leading car manafacturers. Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.
Why Apply?
You love engaging and talking with people
A vital, in demand role that will give you future opportunity to progress
A supportive team committed to your growth
A nationally recognised qualification
Top class training
About You:
Positive and friendly attitude
People person who loves working and communicating with their team and customers
Passionate and motivated
Committed to delivering exceptional customer service
If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:
At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network
Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday, 8.00am - 4:30pmSkills: Communication skills,Organisation skills,Problem solving....Read more...
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a DAF garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair qualification.
An advisor will visit at least every six weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard Level 3 qualification
Functional skills if needed in maths & English
Training Outcome:
Going on to either a Master Tech, Service Team Leader or Manager role could be a real possibility for the right candidate
Employer Description:The Brian Currie name has been associated with the city of Milton Keynes since its establishment in 1977, when it was subsequently appointed a DAF truck service dealer. From a small operation in Newport Pagnell, the Company has gradually expanded to keep pace with the ever changing demands of the truck logistics and engineering industries.Brian Currie is the "Number 1 Choice for Commercials Vehicles" throughout Buckinghamshire, Northamptonshire and Bedfordshire.
We offer repair and maintenance services at your premises - in line with local legislation, terms and conditions apply.
We supply all makes Truck, Trailer, and Van parts and also a wide range of Bus & Coach parts together with Workshop Consumables through the TRP range.Working Hours :Monday- Friday (Hours may be varied) May also be Saturday.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:lyn Hopkin Kia Colchester, your trusted Kia dealership on Ipswich Road in Colchester (CO4 9TF) serving drivers throughout Colchester, Ardleigh, Essex and surrounding areas. As the premier Kia dealer in Colchester, we specialise in new Kia cars, approved used Kia vehicles, servicing, parts and aftersales support.
At Kia Colchester, our dedicated team is committed to providing exceptional customer service across every part of your car-buying journey. Whether you’re searching for the latest Kia Sportage, Kia Niro, Kia Sorento, EV6, EV9, or hybrid and electric vehicles, we offer an extensive range of models to suit all needs and budgets.
Our Colchester Kia showroom is conveniently located for motorists near the A120 and A12, making us easily accessible for customers across Essex and East England. From test drives and tailored finance options to expert vehicle servicing by Kia-trained technicians using genuine Kia parts, you’ll find all your motoring needs under one roof.
We also support the Kia Motability Scheme, helping eligible drivers lease a brand-new Kia with inclusive insurance, breakdown cover and maintenance.
Visit Kia Colchester today to explore our fantastic new and used stock, book a service, or speak with our knowledgeable team — trusted locally for quality vehicles and outstanding aftercare.Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Duties will include but are not limited to:
Running CNC Machine creating prototypes, one-offs and batch work.
Using controls.
Learning about quality control.
Assembling parts.
Daily tasks.
Training:You will be working towards a Level 3 Machining Technician apprenticeship standard.
You will receive on and off-the-job training and support from an Assessor and an Apprenticeship Advisor.
You will be required to attend Cornwall College Camborne on a one day a week basis as part of your apprenticeship training.Training Outcome:Upon successful completion of the apprenticeship, the apprentice will be offered a full-time position within the company. Employer Description:Daften Die Casting Ltd is a family run manufacturing business based alongside the River Camel in Wadebridge, Cornwall.
As a one stop shop they are in the unique position of being able to provide the customer with the design and manufacture of tooling, die casting the component, machine finishing and powder coating. They have expanded rapidly from inception and enjoy an excellent reputation for work and the ability to offer a good and reliable service.
At Daften Die Casting Ltd they also continue to regularly invest in the latest state of the art equipment and technology which you can read about below.Working Hours :Monday – Thursday 08:00am - 16:30pm with a 30 minute lunch break.
Friday 08:00am - 12:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.The successful candidate will work towards a level 3 customer Service Specialist Standard.Training:Level 3 Customer Service Specialist Standard - 15-18 monthsTraining Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship..Employer Description:Lanehouse Group are a Suzuki dealer and can supply a wide range of Suzuki cars covering the Dorset area including Weymouth and Bridport. We can also service your Suzuki cars including MOT, Parts, Accessories, accident repair and much more. With trained Suzuki staff you can expect the best possible service from our fantastic team. .Working Hours :40 hours between 8am-6pm Monday to Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Your Career Awaits at Halliwell JonesAutomotive jobs across the Halliwell Jones GroupLooking for a rewarding, progressive career with Automotive’s leading brands such as KIA, BMW, MINI, BMW Motorrad and INEOS Grenadier? At Halliwell Jones, we give you just that and more. Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The Ancaster Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and polite to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop your career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:In 2010, Ancaster Hyundai was established as a small 8-car showroom tucked away in a quiet road in South Croydon, South
London. Today, Ancaster Hyundai Croydon sits proudly on Purley Way, Croydon as the largest Hyundai showroom in the UK.Working Hours :Monday - Friday 8.00am - 5.00pm with a 30 minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:At Bells Motor Group we are committed to providing products and services we believe in. Join the attractive, inspirational working environmental that supports your growth and provides stimulating challenges.
With over 55 years’ automotive experience, Bells Motor Group is a name you can rely on. Volvo and Kia are two of the fastest growing car manufacturers in the UK, Bells Motor Group have some exciting opportunities to join our ambitious business with an exciting expanding future. Bells Motor Group are committed to providing the very best customer experience and are on the lookout for individuals to share our passion.Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Chassis-Cab as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a Chassis-Cab garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:The Chassis Cab Group is a family run and owned business operating in the East Anglia region.
Chassis Cab was formed in 1982 by Mr David Ruffles.
Started as body repairer in Bury St Edmunds.
Appointed as Parts and Service Dealership in late 1980’s by Leyland-DAF.
Appointed Leyland-DAF main dealer in Ipswich in 1993.
Moved to new purpose built premises in Great Blakenham in October 1998.
Massive improvements to Bury St Edmunds facility between 2003 and 2005.
Tachograph testing bay installed at Ipswich Site in 2006.
Acquired Universal Garage, a DAF Service Dealer since 1975, in Cambridgeshire in 2006.
Acquires DAF Trucks franchise for Cambridge from Marshall Motor Group in 2014.
The Group currently employs over 174 members of staff between its four locations.Working Hours :Monday - Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
