An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in Polish and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
? Employee Discount
? Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manne....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in Polish and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
? Employee Discount
? Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manne....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in German and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best in....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in German and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best in....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in Polish and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
* Employee Discount
* Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in Polish and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
* Employee Discount
* Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in German and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in German and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £28000 to £34000 per annum
Location Bristol
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Duties of a Parts Advisor:
- Administering parts orders efficiently.
- Identifying customer parts requirements.
- Ensuring Stock is controlled effectively & stored in an orderly fashion.
- Ensuring all company policies and industry guidelines are adhered to for compliance purposes.
- Liaising with the Workshop Technicians and assisting with parts sourcing.
- Parts Pricing & completing electronic health checks.
What our client expects of their Parts Advisors:
- Parts experience with a Vehicle Dealership is essential.
- Good sales skills & customer service experience.
- CDK / Kerridge Experience is beneficial but not essential.
- IT literacy is essential.
- Technical knowledge of vehicles, and vehicle parts is helpful, enabling to answer customer queries.
- Good organisational skills.
- A great team player.
- A personable approach to customers and fellow staff members.
To apply for this Parts Advisor role, please submit your CV via this advert or contact John Barnes at Holt Recruitment on 07955081481.....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
You will be working in a busy BMW/MINI Parts Department. Parts Advisor's specific duties include:
Interaction with both trade and retail customers. You will be working with customers on a daily basis, both over the phone and face-to-face, to provide them with information and to sell them parts and accessories.Stock – this includes stock control and checks, as well as being responsible for ordering parts stock to be delivered at required times.Computer Systems – you will work on specialised computer systems, including computerised stock management systems and parts identification programmes.Vehicle Service / Sales support – you will support other Departments within the BMW Retailer, including workshop staff, to ensure they function effectively.All Aftersales Customer Service (Parts Advisor) Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor specific training. The training takes place over a 12-month period at the BMW Group Academy and has been designed to suit both Parts and Service Advisor roles.
During the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme. A BMW representative will also visit on a 12-weekly basis to set performance targets and ensure any development needs are being met.Training Outcome:On successful completion of the apprenticeship, you will be a qualified Parts Advisor. You will also gain a Level 2 Customer Service Practitioner. Following this, there are various opportunities for progression within the retailer.Employer Description:All Light Vehicle Technician, Aftersales Customer Service (Parts & Service) and Motorcycle Technician Apprentices will be employed at their local BMW Retailer, and will attend the BMW Group Academy for their training. The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop, and will attend our body training facility for their training. The body training facility is located in Milton Keynes.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will act as the key link between customers and the workshop, combining service reception duties with parts coordination in a fast-paced setting.
This role offers a competitive salary plus performance based OTE and benefits.
You will be responsible for
? Acting as the first point of contact for aftersales customers, managing enquiries from booking through to vehicle collection
? Providing clear and accurate updates by translating technical workshop information into customer-friendly communication
? Delivering a high standard of customer care across telephone and face-to-face interactions
? Advising on and promoting suitable additional services and products with integrity
? Managing parts enquiries, sourcing components using manufacturer systems and ensuring correct identification
? Maintaining stock control, processing orders, deliveries, returns, and core parts efficiently
? Supporting workshop operations by ensuring timely availability of required parts
? Working collaboratively with colleagues to ensure a smooth and efficient aftersales process
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Prior experience within a franchised dealership environment
? Familiarity with dealer management systems or similar automotive platforms
? Strong organisational skills with the ability to multitask effectively
? A proactive and customer-focused approach
? Full UK driving licence
What's on offer
? Competitive salary
? Performance-related bonus structure
? 25 days holiday plus bank holidays
? Workplace pension scheme
? Refer a friend rewards
? Ongoing manufacturer-led training and development opportunitie....Read more...
Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3 Apprenticeship standard:
Apprentices will be working and will be trained within the dealership, and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Visiting a bespoke college academy
VRQ in the parts industry
Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority
The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Employer Description:Founded in 1973 and with 14 sites throughout the South Coast and South West of England, Adams Morey is part of the Greenhous Group, the largest privately-owned dealership group in the UK. With over 350 employees based across; Basingstoke, Bournemouth, Camborne, Eastleigh, Isle of Wight, Newton Abbot, Nursling, Portsmouth, Redbridge, Salisbury, Saltash and Taunton. We specialise in: new and used DAF Trucks including the new DAF Electric range, new and used Fiat vans, commercial vehicle maintenance and repairs and all-makes commercial vehicles parts through TRP and Adams Morey All-Makes Parts.
Throughout every site and every business area, our organisation is underpinned by our values: Commitment, Quality, Value.
These values are the assurance statement which we give to our customers, and they are foundation on which Adams Morey has been able to become one of the most successful DAF and Fiat dealers in England.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.....Read more...
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will act as the key link between customers and the workshop, combining service reception duties with parts coordination in a fast-paced setting.
This role offers a competitive salary plus performance based OTE and benefits.
You will be responsible for
* Acting as the first point of contact for aftersales customers, managing enquiries from booking through to vehicle collection
* Providing clear and accurate updates by translating technical workshop information into customer-friendly communication
* Delivering a high standard of customer care across telephone and face-to-face interactions
* Advising on and promoting suitable additional services and products with integrity
* Managing parts enquiries, sourcing components using manufacturer systems and ensuring correct identification
* Maintaining stock control, processing orders, deliveries, returns, and core parts efficiently
* Supporting workshop operations by ensuring timely availability of required parts
* Working collaboratively with colleagues to ensure a smooth and efficient aftersales process
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Prior experience within a franchised dealership environment
* Familiarity with dealer management systems or similar automotive platforms
* Strong organisational skills with the ability to multitask effectively
* A proactive and customer-focused approach
* Full UK driving licence
What's on offer
* Competitive salary
* Performance-related bonus structure
* 25 days holiday plus bank holidays
* Workplace pension scheme
* Refer a friend rewards
* Ongoing manufacturer-led training and development opportunities
* Employee-focused benefits including staff discounts across services and products
This is a fantastic opportunity for someone looking to build on their experience within a structured and supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As a Parts Apprentice, you’ll be involved in all aspects of the department, including:
Assisting customers face-to-face and over the phoneIdentifying and supplying the correct vehicle parts
Providing quotes and handling enquiries
Processing orders, returns, invoices, and paymentsSupporting the workshop by preparing parts for repairs
Working closely with service and workshop teams
Carrying out stock checks and inventory control
Building strong product knowledge in EV parts and systems
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Join one of the world’s leading electric vehicle manufacturers, BYD, at the forefront of innovation in the automotive industry. With rapid growth across the UK, BYD is shaping the future of electric mobility, and this is your opportunity to be part of that journey.Working Hours :Hours: Monday to Friday, 9.00am - 6.00pm, 1 hr lunch.
Saturday, 9.00am - 1.00pm (if you work on Saturday, you have the following Friday off), 40 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Assist customers in identifying and ordering the correct vehicle parts (in person and over the phone)
Provide accurate quotes and product information
Handle customer queries and resolve issues effectively
Process sales transactions, invoices, credits, and returns
Support stock control, including ordering and stock checks
Work closely with colleagues across the business
Prepare and supply parts for workshop repairs
Maintain up-to-date product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Midland Car Spares is a Wolverhampton based automotive parts supplier providing a wide range of high-quality components and accessories to both trade and retail customers. We are a customer-focused, reliable, and ambitious business committed to delivering excellent service, building strong local relationships, and continuously improving to meet the evolving demands of the automotive industry.
Working Hours :Monday to Friday 40 hours a week.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Assist customers in identifying and ordering the correct vehicle parts (in person and over the phone)
Provide accurate quotes and product information
Handle customer queries and resolve issues effectively
Process sales transactions, invoices, credits, and returns
Support stock control, including ordering and stock checks
Work closely with colleagues across the business
Prepare and supply parts for workshop repairs
Maintain up-to-date product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:CCS Bulldog is a Tipton-based automotive parts supplier providing a wide range of high-quality components and accessories to both trade and retail customers. We are a customer-focused, reliable, and ambitious business committed to delivering excellent service, building strong local relationships, and continuously improving to meet the evolving demands of the automotive industry.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After-sales manager
May lead to a sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor/Trade Counter Sales
Warehouse/Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, plus and include every other Saturday morning 8.00am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday, between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday. 40 hours a week. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
