As part of the office team, you'll be responsible for ensuring accurate and timely orders, guaranteeing customer satisfaction and getting involved in all aspects of equipment sourcing and rehiring.
Answering the phone and responding to emails/messages
Creating and maintaining relationships with suppliers
Helping, giving advice, solving problems and building relationships with both customers and work colleagues
Processing and scheduling orders on the computer system and general administration
Ensuring that all administration duties relating to orders are up to date
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard
Apprentices will be supported via an agreed training plan
Training will be discussed at enrolment and will include input from the employer, training provider an apprentice
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction).
8 weekly reviews will monitor progress by all parties
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:Excellent career development opportunities for the right candidate after successful completion of the apprenticeship.Employer Description:Our business is built around efficiency, relationships and value. We take the hassle out of the hire game leaving you time to focus on the job at hand.
SERVICE - Our friendly & experienced team are here to make things run smoothly for you.
SUPPLY - Our extensive UK-wide supply network means you get the equipment you need, when you need it, wherever you need it.
SIMPLE - Our “keep things simple” ethos means less paperwork for you, and more time for you to focus on what matters most for your business.Working Hours :Monday to Friday 8.0am - 5.00pm
(1 hour unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Number skills,Good level of literacy,Clear & confident phone manner,Willingness to learn,Adaptable,Enthusiastic,Ability to multitask,Keen to learn....Read more...
Supporting the Executive Assistant:
Handle incoming and outgoing mail
Maintain and manage the meeting rooms booking system
Coordinate national and international travel arrangements
Preparation of presentations as and when required
Deliver high quality and professional hospitality to visitors to the Depot including ordering buffets where required
Oversee stationary supplies and ensure adequate stock levels and order stationery when required
Arrange servicing and replacements when necessary for the vending machines
Support the Executive Assistant with the Workplace Parking Levy study
Provide Ad hoc general administration support as needed
Supporting the Business Engagement Manager:
Maintaining and update digital display screens within the Depot
Ensure noticeboards are kept current and accurate
Assist the Business Engagement Manager with the production of MyNET weekly newsletter
Keep MyNET online platform updated and relevant
Manage our staff feedback channels
Oversee the Bright Ideas Initiative
Providing support to Business Engagement Manager with planning and delivering employee events
Coordinate and monitor monthly pulse engagement surveys
Supporting the HR Department:
Prepare and send out safety medical appointment letters
Scanning and uploading documents to Cascade
Provide basic support to staff with Cascade queries
Downloading CVs from job boards and forward these to the recruiting manager
Provide ad hoc general administration support as needed
Support with organising and attending recruitment days
Training:Business Administrator Level 3.
You will be required to attend the City Hub campus one Monday each month to join the other apprentices. During this session, you will receive work to complete over the month, which will then be marked with feedback provided. You will also have one-to-one reviews every 4-6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face. Review meetings with your assessor and employer will take place every 12-weeks, held either in person or via Teams.Training Outcome:Potential to progress into permanent role depending on performance and availability on completion of apprenticeship.Employer Description:Nottingham's tram network connect key destinations across the city, offering a fast, convenient, low-cost and sustainable travel option for residents and visitors.Working Hours :Monday - Friday, 8am - 4pm - flexible.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
