Support & Troubleshooting: Provide first-line technical support via phone, email, or portal. Troubleshoot hardware, software, and basic network issues.
Incident Management: Log all queries, requests, and incidents in the helpdesk system, ensuring timely updates and follow-ups.
User Administration: Manage user accounts, permissions, and access controls (e.g., Active Directory).
Equipment Maintenance: Assist in setting up, repairing, and deploying computers, mobile devices, and peripherals.
Documentation & Escalation: Escalate unresolved issues to senior technicians and help maintain asset databases or technical documentation.
Learning & Development: Actively participate in apprenticeship training, attend required college sessions, and complete assignments.
Training:Weekly Online delivery by Microsoft Teams through Sheffield CollegeTraining Outcome:The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills will be foundational in an IT career. Typically, an IT service apprentice will progress to be an IT support technician (2nd Line) and can then specialise as a Network engineer or a Systems AdministratorEmployer Description:Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyondWorking Hours :9am – 5pm; Mon- Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Sales & Marketing Administrator Apprentice, you’ll play a key role in keeping things running smoothly—supporting exciting projects, working with real clients, and helping drive new business opportunities.
You’ll gain valuable skills in data management, business development, and marketing, from coordinating tenders to supporting campaigns and even exploring social media for lead generation. No two days are the same, and as you grow, so will your responsibilities—giving you the chance to make a real impact.
If you’re organised, proactive, and ready to learn, this is the perfect opportunity to build a strong foundation for your future career.
The operatives have responsibility for:
Accurately input and maintain data within the company CRM system
Assist with the administration and tracking of business development activities
Support Contracts Managers in following up on tender submissions
Help coordinate tender documentation and ensure deadlines are met
Maintain organised records of client interactions, opportunities, and project pipelines
Provide general administrative support to the Head of Business Development & Marketing
Assist with basic marketing tasks as required (e.g. updating materials, coordinating campaigns)
Provide general administrative support to the Contracts administrator
As the role develops: begin sourcing new business leads and opportunities
As the role develops: utilise social media platforms to network, build connections, and generate enquiries
Provide additional support across the business and take on other duties as required
Training Outcome:Potential for permanent role dependant on performance and availability.Employer Description:Total Specialist Maintenance Ltd (TSM) is a UK-wide infrastructure specialist contractor headquartered in Nottinghamshire. We are a trusted partner in the delivery of structural repair, waterproofing, strengthening, ground stabilisation, refurbishment, and protection services across structural assets. We deliver engineered solutions with quality, safety and environmental responsibility at the core of everything we do.
Working Hours :9.00am - 5.00pm, office based.
1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Always role model behaviour supporting the values and cornerstones of the business.
Manage process set up and lifecycle of the project on company systems.
Complete basic risk assessments and observations in preparation for Project meetings.
Completing third-party applications to secure costs for physical works.
Entering and updating planning dates for the works in the calendar and system.
Liaising with customers to obtain essential information and to provide regular updates.
Preparing basic site visit information and reports.
Signposting email queries to relevant stakeholder in a timely manner.
Answering incoming calls in a timely and professional manner and signposting enquiries to the correct departments.
Obtaining information from relevant stakeholders as projects require.
Creation of invoices and requesting payment where necessary. · Data input into company systems.
Closing jobs when complete and electronically filing.
General administration duties for the Operations and Sales and Finance Departments.
Training:1 day a month based at Northampton College Booth Lane.Training Outcome:After completion, the apprentice is expected to progress into a full-time Business Administrator, Project Administrator, or Coordinator role. With experience, this can lead to senior administrative positions, Project Management, Operations roles, or specialist areas such as HR, finance, or account management, depending on strengths and career goals.Employer Description:Dunore Connections Limited are a multi award winning, growing, diverse and ambitious business. We take enormous pride in our team efforts, achievements and success. With a wide range of experience in managing utility projects, we provide an end-to-end service to our customers, in every case we become their single point of contact. We provide property developers, investors and range of associated partners with the expertise to deliver the utilities on construction projects. We work with a large range of property developers and construction companies, handling network applications and project managing the installation of Water, Gas, Electricity and Fibre to their sites, on time and on budget. With an ever-growing team, and a strong focus on staff wellbeing, we have committed to providing a safe and welcoming environment for all with a dedication to career progression opportunities where possible for those who wish to succeed within our business.Working Hours :8.30am – 4.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
The role will involve but not limited to :
Providing an accurate & efficient secretarial service which includes: typing of letters, reports, patient referrals, minutes using the most effective means
Using our medical computer system (Systmone)
Assisting with the gathering of statistics and information and to run referral reports when required
To liaise with Doctors, Hospital Staff and Patients in respect of referrals, appointments and advice, X Rays, Ultrasound, private referrals etc
To consult with patients by the most appropriate means for appointments and follow ups
Training:
You will be enrolled at Rotherham College; giving you the training and support you need to become an all-rounded and qualified administrator
You would have regular tutor sessions both remotely and face to face with constant access to support
The apprentice with be mentored and supervised by the Senior Medical Secretary who will train the Apprentice in all aspects or the role
The qualification will be Business Administration Level 3
Training Outcome:
Ideally to become a permanent member of the Admin & Clerical team that supports the day to day administrative operation of a busy General Practice
Employer Description:Dinnington Group Practice is a large busy training practice with the main surgeries at Dinnington and Anston and a smaller branch surgery at Woodsetts.
We provide health care for around 21,000 patients and are part of the Rother Valley South Primary Care Network We pride ourselves on our friendliness and teamworking. We have a very supportive working environment and are always looking for ways to improve.Working Hours :Monday - Friday, 8.30am – 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Excellent telephone manner,Keep calm under pressure,empathetic to patients.,Trustworthy....Read more...
This role will include support to both internal colleagues and external customers and the duties will include the following:
To respond to and action incoming emails from customers
To respond to and action incoming emails from internal colleagues
Processing of electrical engineers work files
Importing and processing of engineers PAT testing reports using our in-house software system - Asset-FM (full training will be given on use)
Generating Invoices and Customer quotes using Xero accounts software (full training will be given on use)
Importing bills/invoices received from suppliers into Xero
Answering and responding to incoming calls/enquiries from both existing and new customers ensuring details are forwarded to the relevant colleague
Scheduling engineers works and creating engineers job sheets
Reconciling accounts processed
Checking engineers' expenses, they send in
Filing, scanning paperwork and other general admin tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
We have had apprentices before, and some have progressed into permanent employees in the business, and this is our expectation for the successful candidate upon completion of the apprenticeship
Employer Description:Track and Test Ltd are specialists in electrical safety testing nationwide. Our dedicated and fully qualified network team of London / Nationwide based electrical engineers offer nationwide PAT testing and Fixed Wire Testing for the industrial sector, local authorities, residential homes, letting agents, schools and colleges, electrical organisations and retail outlets.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.Following further growth at their factory based local to the South Cerney area of Swindon, our client is now seeking to appoint a HSE advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.This presents an outstanding opportunity for an experienced HSE coordinator / advisor or HSE administrator to transfer knowledge and experience from other, or similar industries.What’s in it for you as HSE Advisor:
Basic salary of £50,000 per annum (subject to experience and qualifications)
10% Production Bonus
33 days Annual Leave
Monday - Friday days based position
16% Company Pension
Location - South Cerney/Swindon
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Days based position – Monday to Friday
Key Responsibilities of HSE Advisor include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Ensure Factory Risk Assessments are up to date and compliant.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Provide accurate, timely and technical advice to colleagues in resolving issues in H&S and reducing environmental impact.
Use data to identify and prioritise issues that affect the business, establish their root cause, and provide findings and recommendations for business improvement.
Manage occupational health monitoring in line with the business policies.
Essential Qualifications & Experience of HSE Advisor:
NEBOSH General Certificate
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems (Desireable)
Experience of undertaking H & S, or HSE/SHE responsibilities
....Read more...
