Supporting the setup, testing, and installation of in-house software and associated hardware
Providing remote and on-site technical support to clients
Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
Building, configuring, and maintaining PCs, laptops, and network equipment
Installing and maintaining cabling (Cat6/7 and fibre)
Assisting with user accounts, software installation, and system configuration
Contributing to the continuous improvement of Centurion’s IT systems and processes
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Are you passionate about technology and looking to build a hands-on career in IT? We’re looking for an enthusiastic Network Engineer Apprentice to join our growing team at Centurion — supporting clients across the UK with IT systems, software, and infrastructure.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Organisation skills,Problem solving skills,UK driving licence....Read more...
As a High Performance Computing (HPC) Apprentice, you will spend the first few weeks of your apprenticeship within AWE’s Skills Academy; before moving out into different placements within the HPC group.During these placements, you will learn a range of skills, including: • Linux operating system administration (installation, configuration and management) • Linux shell scripting • Computer hardware (building/repairing) • Networking • File system management • Computer security concepts• System monitoring and fault diagnosis • Customer interaction and problem investigation
Training is primarily in-house but may also include technical training courses.Training:Level 3 Information Communications Technician apprenticeship standardTraining Outcome:Previous apprentices have successfully out turned into HPC roles that include: System Administrator, Network Administrator and Software Developer.Employer Description:We’re a team of remarkable people, united by one extraordinary mission: keeping the UK safe and secure. The UK’s independent nuclear deterrent has existed for 75 years to deter the most extreme threats to our national security and way of life, helping to guarantee our safety, and that of our NATO allies.
Our work is critical. We’re delivering Astraea, the next warhead for the UK’s nuclear deterrent and pushing the boundaries of nuclear science and technology. But that’s just part of the story.
We support the UK government in a range of vital areas – from counter-terrorism to global nuclear test monitoring to building a world-class community of experts in nuclear science. This is work that protects lives and strengthens national security.
At AWE, you’ll find more than just a job. You’ll find purpose, growth, and a community like no other. Whether you're just starting out or looking to take your career to the next level, this is your chance to learn from the best, develop your skills, and be part of something truly unique.
Be extraordinary at AWE.Working Hours :9 day fortnight.
33 hrs on the short week, 8hrs 15 mins per day.
41 hrs on the long week, 8hrs 15 mins per day Monday to Thursday and Fridays 8hrs.
Please note hours may alter due to College training times.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
No two days will be the same in this role and as a Digital Apprentice, your main duties will be to:
Provide first line support to internal and external customers including triaging jobs through the new IT ticketing system
Support and action the installation of new and existing hardware/ software as well as supporting the cloud environment
Ensure equipment is set up correctly and the right access has been provided to colleagues
Training:In additional to the above, this role also includes a chance for you to undertake a Level 3 Apprenticeship within IT. On successful completion of the programme (usually 18 months), you will be awarded on a Level 3 Information Communications Technician Apprenticeship. As part of your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills. If required, you will also complete Functional Skills in English and maths.Training Outcome:
IT Support Officer
IT Field Technician
Systems Administrator
Network Engineer
Employer Description:St Leonard's Hospice's mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.Working Hours :Monday to Friday during office hoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Build and maintain effective relationships with all new and existing clients
Progress and update cases with clients, lenders, providers, conveyancers and estate agencies and deal with queries on a particular mortgage case at all stages of the process from successful DIP through to legal completion and beyond
Ensure timely, accurate and appropriate responses to telephone calls, tasks, enquiries or correspondence from clients, lenders or conveyancers
Liaise with mortgage advisers, apprising them of the progress of specific mortgage cases and seeking to resolve any queries arising
Liaising with directors and escalating any specific problems for discussion and resolution
Work within prescribed procedures and compliance practices
Input, update and maintain mortgage data so that systems and files accurately reflect the current position at all times
Produce written correspondence and documents using standard forms
Manage 360 task and workflow system to monitor cases and progress and chase as appropriate
Produce monthly reporting to the Directors of the business
Administer the compliance registers of the firm
Build and maintain relationship with network and keep abreast of new procedures and compliance directives
Keeping company and adviser files up to date
Ad hoc administrative tasks as and when required (i.e. - taking notes in meetings, scanning documents)
Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP (UKFR) module 1 - awarded by The London Institute of Banking and Finance (LIBF)
Completion of CeMAP module 1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role
Training Outcome:Once completed the apprenticeship there is the opportunity of progression into becoming a full-time mortgage adviser. Further training would be provided.Employer Description:We are a dynamic Mortgage Brokers, Established in 2019, managing case files, within prescribed timescales and focusing on achieving excellent customer service at all times.
Our founding directors have over 50 years combined experience.Working Hours :Monday to Friday 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Initiative,Concientious/hardworking....Read more...
General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The goal of this role is to improve the departments administrative efficiency, making sure that orders and IT system information is always up-to-date allowing for a better customer experience. The role will also support the Procurement Supervisor, allowing them to focus on more tactical tasks.
Specific Duties:
Drop-ship order processing:
Raise all drop-ship (direct delivery) orders onto the ERP system
Where required, raise Barton Storage Systems delivery paperwork for dropship orders
Send orders through to suppliers
Track and expedite drop-ship orders to ensure that they are received by the customer by the required promise date.
Record keeping
Scan and file supplier delivery paperwork
Scan and file supplier order confirmation paperwork
Ensure that the ERP system is kept honest with updated supplier expected delivery dates
Customer Portals:
On a daily basis update customer portals with up-to-date stock information
‘Turn-off’ any lines where stock is not available
Complete reports for the Procurement Director and Procurement Supervisor to show the lines that are not available
Put the expected back-order / replenishment dates into the customer portals, so that customers are well informed when items are due back into stock
Communication and Coordination:
When dates on any drop-ship ordered items are moved by suppliers, communicate the delays to the Sales Team
Inform the Sales Team and the Operations team on any items that are going to be placed on back order and when they are expected to be replenished
Procurement Team Assistance:
Shadow and support the Procurement Team in their tasks so that cover can be provided when other Procurement Team members are out-of-office or on leave, including the following:
Running ‘re-order’ reports or ‘Materials Requisition Planning’ with the purpose of raising purchase orders for the products and services that the business requires, while maintaining appropriate levels of stock
After approval by the Procurement Director (or other Directors in the business) raising ad-hoc Purchase Orders as requested, such as; non-product-related items, services and spot-buys
Ensure that Orders are placed accurately and acknowledged by suppliers promptly so that invoice queries are kept to a minimum
Resolving supplier invoice queries
Order book management. Ie. expediting orders, cancelling, increasing or reducing order quantities where appropriate, checking and filing order acknowledgements to ensure that Purchase Orders aren’t missed or lost by suppliers and sending outstanding order reports to suppliers
Updating the Operations team, informing them in advance of goods that are not going to be ready to send to key corporate customers, so that they can be left off outbound advance shipping notes
Planning supplier deliveries into timed delivery slots to assist with warehouse resource planning
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed with City of Wolverhampton College
Training Outcome:
There may be the opportunity of a full-time position upon successful completion of the apprenticeship
Employer Description:Barton Storage Systems, your trusted trade-only supplier with over 60 years of excellence serving the UK and international markets. Through our UK distributor network, we deliver premium-quality storage equipment, innovative handling systems, and reliable access solutions that meet evolving industry demands.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Our Financial Planning apprenticeship programme is an ideal opportunity for enthusiastic individuals, educated to at least GCSE or A Level, who want to gain a professional qualification within the Wealth Management profession and progress their career within an apprenticeship framework.
Duties will include:
Respond to client queries with support from line manager
Work on small client portfolio to support financial advisers with processing new and ongoing work
Complete valuations in a timely manner
Complete workflows within appropriate timescales
This would include smartsearches, running Attitude to Risk Questionnaires (ATR’s), creating new clients on the Intelliflo system, chasing providers for requested information, ensuring client files are compliant etc.
Processing new work, dealing with clients money including trading funds
Gaining knowledge and understand processes when working with Pensions, Investments and Protection
Greet clients for in office client meetings
Assist with Financial Planning team duties
Training:
You'll be working towards a Financial services administratorLevel 3 apprenticeship standard. The role is on site at our Blackburn office, the study element is remote distance learning
PM+M believes that its most valuable resource is its team members
The continued success of the organisation depends upon having highly motivated people with proper skills in the right job at the right time. We recognise the need to offer all team members a clear path of progression within the business
Therefore as part of this programme, we will provide a study package towards Financial Services Administrator Level 3
We will include the relevant study leave as part of this, and will mentor you through your qualification journey. Once the qualification has been achieved we would look at further training opportunities to help develop your career
We also provide a complementary range of internal training opportunities to ensure that you maximise your potential in areas such as becoming a trusted adviser, how to network, presentation skills etc with opportunities for progression around the firm
We have 6 monthly reflect and act conversations to ensure your development is on track, with optional monthly 1-2-1s. You will also have a buddy and opportunity for a mentor
We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North West firm of finance professionals
Training Outcome:
Once the Level 3 qualification has been achieved we would look at further training opportunities to help develop your career, such as the CII
Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an Apprentice Office Administrator, you’ll be supporting the day-to-day running of the office while learning valuable skills in administration, customer service, and business operations.
You’ll play an important part in helping the team stay organised and ensuring customers and suppliers receive a smooth and professional experience.
Key Responsibilities:
Answer incoming phone calls and emails, directing queries to the right team member or department.
Maintain and update customer records, including contact details and sales information.
Support the sales process by creating quotations, processing orders, preparing invoices, and handling dispatch paperwork.
Assist with purchase invoice processing, making sure all supplier bills are logged correctly and passed on for payment. (This is something for a later date)
Carry out general office admin tasks such as filing, scanning documents, and data entry to help keep everything running smoothly.
What You’ll Learn:
How to communicate professionally with customers and suppliers.
How to use business software and systems to manage data and documents. This includes our bespoke computer system called BCE (this is temporary as we will be getting a replacement in 2026) Microsoft packages like Outlook, Excel and Word.
The basics of sales and finance processes, including invoicing and order handling.
Time management, teamwork, and attention to detail in a busy office environment.
We are a small company, but we are a friendly team who work well together.Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:Admin Assistant.Employer Description:Established in 1967, Baugh & Weedon is a leading manufacturer of Non-destructive testing equipment with high quality products and services.
Sectors include:-
Oil & Gas, Aerospace, Rail & Automotive, Construction & Infrastructure, Power Generation, Renewable Energy, Manufacturing.
Based in the UK but we work with customers and projects across the globe due to our extensive worldwide network of distributors and partners.
All of our partner companies are long-established in their country or region and with extensive local NDT market knowledge, combined with our expertise, the customer benefits greatly from local expertise and support.Working Hours :Monday – Friday, 9am-5pm, with 30 minutes unpaid lunch.Skills: Hard working,Willingness to learn,Flexibility,Curiosity,Positive attitude,Reliable,Honest,Confident....Read more...
Responsible for the overall inventory planning for the business, the Purchasing Coordinator will set, maintain and order stock to appropriate min/max stock levels balancing high stock availability for customers against warehouse space constraints and working capital.
The Purchasing Coordinator will also aid the Procurement Supervisor and Procurement Director in completing tactical and tasks related to the suppliers for which they are responsible, such as; supplier management, supporting in supplier meetings, sourcing activities, negotiations and cost savings, managing supplier contracts and improving supplier performance. This is predominantly a supporting role, so such tasks will be done under the supervision and guidance of the Procurement Supervisor.
Specific Duties:
Order Book Management:
Responsibility for complete order book management. Ie. expediting orders, cancelling, increasing or reducing order quantities where appropriate
Receive and file order acknowledgements to ensure that Purchase Orders aren’t missed or lost by suppliers
Issue ‘outstanding order reports’ to suppliers to ensure that vendor order books are aligned with Baron Storage Systems ERP system
Maintain accurate expected order dates within the ERP system so that orders can be effectively tracked and customers easily updated
Book in and Good-Receive Purchase Orders on the ERP system.
File documentation generated within in the procurement cycle, such as; RFQs, quotations, Purchase Orders, order acknowledgments, order amendments, ASNs, Delivery notes and any other supplementary documentation
Ensure that Orders are placed accurately and check them against supplier acknowledgments so that invoice queries are kept to a minimum. Resolve any supplier invoice queries in a timely manner
Inventory Planning:
Running ‘re-order’ reports or ‘Materials Requisition Planning’ with the purpose of raising purchase orders for the products and services that the business requires, while maintaining appropriate levels of stock
Set and maintain appropriate minimum and maximum stock levels to ensure that stock availability for customers is above target and space in the warehouse is fully utilised
Communicate regularly with the warehouse to support their smooth operations and space constraints
React to changes in demand trends to limit, as much as possible the number of SKUs going into back order
Operations Support:
Responsible for proactively updating the Operations team (on a daily basis), informing them in advance of goods that are not going to be ready to send to key corporate customers, so that they can be left off outbound advance shipping notes
Work closely with Operations and the Warehouse teams to plan supplier deliveries into timed delivery slots to assist with warehouse resource planning
Complete Advance Shipping Notes and maintain the ‘goods-In’ calendar so that the business is well informed of the goods that it is due to received
Other duties:
After approval by the Procurement Director (or other Directors in the business) raise ad-hoc Purchase Orders as requested, such as; non-product-related items, services and spot-buys
Work with the Operations and Commercial teams to resolve any quality issues that are believed to be caused to supply chain or supplier errors, getting products reworked, credit notes or replacements as is appropriate
Acting as the main liaison with suppliers when asked for technical or commercial (pricing and lead-time) information from other stakeholders at the company
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed with City of Wolverhampton College
Training Outcome:
There may be the opportunity of a full-time position upon successful completion of the apprenticeship
Employer Description:Barton Storage Systems, your trusted trade-only supplier with over 60 years of excellence serving the UK and international markets. Through our UK distributor network, we deliver premium-quality storage equipment, innovative handling systems, and reliable access solutions that meet evolving industry demands.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
General Administration
Provide general administrative support to staff and departments across the school.
Act as a point of contact for staff, students, parents, and visitors, dealing with enquiries professionally both in person and by phone or email.
Support reception and front office duties, including signing in visitors (ensuring safeguarding processes are followed), answering phones, and handling mail.
Prepare and distribute letters, reports, forms, and newsletters using Microsoft Office or Google Workspace.
Maintain and update school records (manual and digital), including student data, attendance records, and filing systems.
Help with data entry and maintaining the school’s management information system (MIS).
Assist with attendance monitoring and reporting.
Assist with the organisation of meetings and school events, including booking rooms and taking minutes.
Liaise with teaching and support staff to ensure accurate and timely communication and record-keeping.
Finance & Business Support
Assist in processing purchase orders, invoices, and payment requests through the school’s finance system.
Liaise with external suppliers and service providers regarding orders, deliveries, and queries.
Help monitor income and expenditure for school trips, events, and departmental budgets.
Support with petty cash handling, logging of receipts, and basic financial reporting.
Assist in maintaining accurate records for stock control and asset management.
Liaison & Communication
Liaise with parents and carers regarding school payments, trips, and general enquiries.
Work with external organisations such as suppliers, contractors, and local authorities, ensuring timely and accurate communication.
Collaborate with internal departments (e.g. pastoral, curriculum, site staff) to support administrative and operational needs.
Compliance & Policies
Ensure compliance with school policies, particularly in relation to data protection, confidentiality, safeguarding, and health and safety.
Handle sensitive information appropriately and in line with GDPR regulation
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility.
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement.
Help foster a positive culture by upholding the vision and aims of the school.
Have due regard for data protection, confidentiality, child protection and health and safety policies.
Work with pupils and staff in a courteous, caring and responsible manner.
Work with visitors in such a way that it enhances the reputation of the school.
Support the school in helping to prepare for external inspections (e.g. OFSTED).
Help protect the school environment by making sure working areas (including shared areas, stockrooms and workstations) are tidy, clutter free and safe to use.
As a user of the school’s network, you must comply with the school’s IT policy and social media policy and understand that the school may monitor your emails and internet activity.
Requests to take time in lieu during term time will be treated on an individual basis and must fit with the needs of the school.
Training:
Level 3 Business Administrator Apprenticeship Standard St Peter’s Catholic High School.
Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time admin assistant or finance/admin officer role.
Further Training: You could move on to a Level 3 or 4 apprenticeship in:
Business Administration
School Business Management
Finance or Accounting (e.g. AAT)
Transferable Experience: Even if there’s no role at the school, you’ll have gained:
Valuable admin experience
A recognised qualification
Strong references to help you apply elsewhereEmployer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term-time only. Working times are flexible, but generally 8:30am -3:30pm Mondays to Thursdays and 8:30am-3:00pm on Fridays with a 30-minute unpaid lunch. Working from home is allowable for some of this time, but it must meet the needs of the school.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Respect for the Catholic Ethos,Character and Personal Conduct,Adaptability....Read more...
Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
