As a Civil Engineering Advanced Apprentice in our Bridges team in Exeter, you will work on local and national projects with a team of experts. The team undertakes design, assessments, inspections, maintenance, asset management and supervision of Civil Engineering structures such as walls, culverts, tunnels and more.
Your tasks could include:
Training in the use of software to complete 2D drawings and 3D models alongside the design team
Visiting the site to support with inspections where possible
Collating information for reports for our internal teams and clients
Training:You will attend College to study a Civil Engineering apprenticeship and gain a level 3 qualification, as well as your EngTech status with the Institution of Civil Engineers.
You will be enroled onto a bespoke internal development programme to support you to attain the knowledge, skills and behaviour that will help you successfully achieve your apprenticeship, and support your career in Civil Engineering.
You will have the support of your team, line manager, mentor and buddy, as well as a dedicated early careers team.Training Outcome:You will gain a Civil Engineering apprenticeship with a Level 3 qualification, as well as completing your End Point Assessment (and your EngTech status) with the Institution of Civil EngineersAs this is a permanent position, after gaining your level 3 qualification, WSP will continue to be committed to your learning and development throughout your career with us. You will have the opportunity to continue professional development and the opportunity to pursue your further study and training goals.Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
As a Civil Engineering Advanced Apprentice in our Liveable Places team in London, you will be trained in the use of software engineering tools such as AutoCAD to help your team build a full set of design and engineering skills.
Your tasks could include:
Working with project leads to process information for existing plans, producing data sheets, data collection and analysis
Helping to establish structural requirements to meet the project need
Supporting with reports and information for our clients
Training:
You will attend college to study for the Civil Engineering apprenticeship and gain a level 3 qualification, as well as your EngTech status with the Institution of Civil Engineers
You will be enroled onto a bespoke internal development programme to support you to attain the knowledge, skills and behaviour that will help you successfully achieve your apprenticeship, and support your career in Civil Engineering
You will have the support of your team, line manager, mentor and buddy, as well as a dedicated early careers team
Training Outcome:
You will gain a Civil Engineering apprenticeship with a Level 3 qualification, as well as completing your End Point Assessment (and your EngTech status) with the Institution of Civil Engineers
As this is a permanent position, after gaining your level 3 qualification, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :This is a permanent position working Monday to Friday, Exact working hours are agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working....Read more...
Work closely with UK & EU commercial teams and key contacts to provide seamless customer service experience for all interactions for a united, world class team.
Ensure that all enquiries are handled effectively, in a timely manner and that the customer is kept informed as their query progresses, and that it is fully resolved to their satisfaction.
Work with the technical support advisors in the teams, plus the scheduler to ensure that service levels are met in line with contractual obligations.
Ensure that all quotes and orders are processed accurately and in a timely manner for spares, engineer work and consumable items, assist customers with returns, ensure customers are kept up to date with delays to orders, liaise with customers to manage paperwork to enable orders to be dispatched smoothly.
Log all NCRs and track the progress of the issue to keep the customer updated with the situation at regular intervals, providing final responses and reports to show their NCR has been resolved.
Work with the whole UK Customer Service team to ensure NCRs are resolved within KPI timescales.
And other related duties, with guidance and training provided.
Training:Basingstoke College of Technology.Training Outcome:From day one you will be exposed to making a difference in real life situations, projects and jobs.
We are looking for a Customer Service Apprentice to join Bioquell This role will primarily be responsible for providing high-level office-based point of contact for our customers in UK and Ireland and our European Distributor network as well as supporting the UKIE sales team.Employer Description:Nalco is part of the Ecolab Group of Companies Ecolab is the global leader in water, hygiene and infection prevention solutions and services. Every day, they help make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab works with customers in more than 40 industries to help ensure operational efficiency, safety, sustainability, product quality and guest satisfaction.Working Hours :Monday to Thursday from 8.30am-4.30pm and Fridays until 3:45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
Our Arboriculture team is involved in the survey of trees and planning their integration in a variety of new projects, ensuring their viability, health and sustainability for the future. We work on a diverse range of projects, from urban tree assessment and management to forestry assessments, providing valuable contributions to a variety of sustainability projects, environmental conservation and public well-being.
As an Apprentice in our team, you will have the opportunity to:
Assist in conducting tree surveys and assessments, helping to identify and catalogue tree species, health conditions, and potential risks
Support the preparation of reports and recommendations for the integration of trees in new development design projects, learn and contribute to the role of the Arboriculturist in tree management, collaborate with senior consultants to develop effective strategies to retain trees or mitigate their removal
Take part in regular team training and collaborative days with other consultants in the industry
Training:
You will attend College to study a Higher Apprenticeship in Arboriculture and gain a Level 4 qualification, as well as completing your End-Point Assessment
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
You will gain a Level 4 Arboriculturist qualification as well as completing your End Point Assessment
As this is a permanent position, after gaining your degree, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and work towards gaining Chartered Status or equivalent with your chosen institution, as well as the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
WSP's security consulting team is a team driven by creativity, curiosity and technical excellence. We attract experienced security professionals and the brightest minds and support them to do their best work with collaborative, multidisciplinary teams.
We are trusted, impartial security advisers invested in our clients’ safety and security, and in making a positive impact on communities. You will be joining our expanding Security Consulting Team as a protective security apprentice who will learn the role of a security consultant within the built environment.
The WSP Security Consulting team operates in multiple sectors within the UK and internationally. This role is to work within the project delivery teams supporting experienced team members on securing and protecting some of the most iconic buildings globally.
Core Functions:
To learn and assist in designing, implementing, and maintaining physical security measures
To support organisations in protecting premises, staff, and assets against theft, intrusion, and other physical threats
To gain hands-on experience with security technologies and protective strategies under the guidance of experienced consultants
To support experienced staff in daily tasks whilst completing structured training
Learn and apply industry specific standards and policies
To learn and use 2D and 3d drawing tools
Attend training sessions as part of the apprenticeship programme
Assist in evaluating buildings and facilities for vulnerabilities
Help identify risks related to unauthorized access, theft, or sabotage
Learn to design electronic security solutions such as Video
Surveillance, access control systems, and alarms
To learn how to draft security policies and procedures
To learn how to provide basic guidance on safe access and visitor management policies and procedures
Opportunities to obtain industry recognised qualifications
Training:
Most delivery will be a combination of classroom-based and online learning, alongside on-the-job training. Studying a Higher Apprenticeship in Protective Security Advisor and gain a Level 4 qualification.
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
WSP's security consulting team is a team driven by creativity, curiosity and technical excellence. We attract experienced security professionals and the brightest minds and support them to do their best work with collaborative, multidisciplinary teams.
We are trusted, impartial security advisers invested in our clients’ safety and security, and in making a positive impact for communities. You will be joining our expanding Security Consulting team, as a protective security apprentice who will learn the role of a security consultant within the built environment.
The WSP Security Consulting team operates in multiple sectors within the UK and internationally. This role is to work within the project delivery teams supporting experienced team members on securing and protecting some of the most iconic buildings globally.
Core Functions:
To learn and assist in designing, implementing, and maintaining physical security measures
To support organizations in protecting premises, staff, and assets against theft, intrusion, and other physical threats
To gain hands-on experience with security technologies and protective strategies under the guidance of experienced consultants
To support experienced staff in daily tasks whilst completing structured training
Learn and apply industry specific standards and policies
To learn and use 2D and 3d drawing tools
Attend training sessions as part of the apprenticeship programme
Assist in evaluating buildings and facilities for vulnerabilities
Help identify risks related to unauthorized access, theft, or sabotage
Learn to design electronic security solutions such as Video
Surveillance, access control systems, and alarms
To learn how to draft security policies and procedures
To learn how to provide basic guidance on safe access and visitor management policies and procedures
Opportunities to obtain industry recognised qualifications
Training:
Most delivery will be a combination of classroom-based and online learning, alongside on-the-job training. Studying a Higher Apprenticeship in Protective Security Advisor and gain a Level 4 qualification
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
The role of a Trainee Design Engineer is to support the design and development of new and existing products, produce technical documentation, and provide technical services that assist in the growth of the business. This role requires achieving agreed objectives while maintaining a strong commitment to employee safety and compliance with health and safety regulations.
Daily/Weekly tasks will include:
Adhere to all organisational policies, management systems, and standard operating procedures, including legal responsibilities relating to health and safety, environmental protection, and quality standards
Work positively to develop and maintain good working relationships with colleagues and contractual personnel in order to promote a culture of mutual respect and dignity
Represent the organisation in a positive and professional manner to avoid damage to the corporate image or bringing the company into disrepute
Promote and demonstrate the core values of Epwin Group in all aspects of work and professional conduct
Ensure the Health and Safety at Work etc. Act 1974 is complied with at all times, and ensure that all accidents and near misses are properly reported and fully investigated
Provide loading calculation services to customers, ensuring accuracy, compliance with engineering standards, and timely delivery of results
Deliver technical support to assist in the identification, interpretation, and application of industry standards and legislative requirements for both internal teams and external customers
Ensure all data provided is accurate, current, and aligns with regulatory and company standards to support safe and compliant product design
Ensure that CAD systems and data storage are properly maintained and secure, safeguarding company information and intellectual property
Coordinate across departments to manage products and services effectively, promoting collaboration and efficient workflow
Provide drawing and technical administration support for business operations, including the fabrication of window and door systems, and assist with internal and external product testing to ensure quality and compliance
Maintain clear and professional communication across the organisation, fostering strong working relationships with colleagues, departments, and external customers. Promote collaboration, understanding, and customer satisfaction through effective interpersonal skills and timely information sharing
Champion continuous improvement across all aspects of the product development environment, including processes, equipment, and workflows, to enhance efficiency, quality, and innovation
Training:
This is a Level 3 Engineering and Manufacturing Support apprenticeship, delivered over a 3-year period
The apprentice will attend the training centre, In-Comm Training, Telford, TF3 3AJ 2.5 days a week for the first 14 months of the apprenticeship
Training Outcome:
Full-time opportunity to progress and move within departments
Continuation and progression to move on to HNC Level 4
Further training and development within the business
Employer Description:Founded in 1976, the Epwin Group has changed significantly from its origins as one of the first PVC-U window fabrication businesses in the UK. In July 2014, the Epwin Group was listed on the London Stock Exchange AIM market starting a new era in its history.
The Group has grown both organically and by acquisition to become the leading manufacturer of energy efficient and low maintenance building products for the Repair, Maintenance and Improvement, social housing and new build markets in the UK.
The Group serves the trade, retail, new build and social housing sectors through a nationwide network of merchants, plastics stockists, window, door and conservatory manufacturers and installers.
Our products are designed and manufactured in-house to suit the needs of our end-user markets and are sold under established and trusted brands. We have a wide product range to cater for all requirements and are constantly investing and innovating in new processes, products and services.Working Hours :Monday- Friday, 8.30am- 5.00pmSkills: Communication skills,Attention to detail,Number skills,Team working,Clean and tidy approach,Punctual and adaptable,Work on own initiative,Positive approach,Work driven....Read more...
Building services engineers are responsible for ensuring that the electrical, mechanical and other systems within buildings work effectively and efficiently. Well-designed and maintained building services systems are essential in supporting people with their busy lives and help them maximise the benefits from their built environment.
Our design approach to Building Services Engineering is to understand the client’s brief, interrogate the needs and operation of the building and use innovative methods in the design process.
As buildings are responsible for over 40% of the world’s energy consumption, Building Services Engineers have an important responsibility to minimise carbon emissions, reduce energy consumption, adapt to regulatory change and deliver on the sustainability agenda.
Duties will include:
Working as part of a design team delivering detailed design
Assisting with the creation of specifications and schedules
Using specialist computer-aided design (CAD) and BIM (Revit) software and other resources to design the systems required for the project
Site surveys and monitoring
Attending design workshops and client meetings
Liaising closely with other professionals, including structural engineers, architects, surveyors, and contractors of in-house and external project teams
Report writing
Producing asset registers
Training:You will be studying for BEng (Hons) in Building Services Engineering at Coventry University as well as achieving Incorporated Engineer status with the Chartered Institute of Building Services Engineers (CIBSE) at your End Point Assessment.
In addition:
We’ll give you the structure you need to allocate the right amount of time to your studies, and your line manager will be focused on providing the right learning opportunities
You’ll become part of our Future Talent Community, connecting everyone on our programmes into a safe, supportive and enjoyable space. You’ll have opportunities to formally network with each other, as well as building your own connections on a personal level.
A full variety of CPD opportunities including webinars, short courses and masterclasses
Allocated mentor to act as your trusted advisor throughout your programme
Tailored development plan to strengthen your soft skills and leadership
You’ll become a STEM ambassador
You’ll have a buddy to support you with the day-to-day aspects of working at Ridge, someone who has trodden the same path and you’ll feel comfortable talking to about the little things!
Training Outcome:We pride ourselves on a strong culture of internal development and progression. You will be supported towards becoming fully Chartered and will benefit from excellent opportunities to develop yourself and your career with a variety of courses, learning and workshops.Employer Description:Ridge is a Built Environment Consultancy, helping our clients to create better places for people to live, learn and work. We are enabled by great people who are inspired and proud of what they do and respected for who they are.. We continually expand our expertise and nurture our talent – with a focus on quality, innovation and growth. Our multidiscipline team of 1,400+ people is based across 14 offices.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Building services engineers are responsible for ensuring that the electrical, mechanical and other systems within buildings work effectively and efficiently.
Well-designed and maintained building services systems are essential in supporting people with their busy lives and help them maximise the benefits from their built environment.
Our design approach to Building Services Engineering is to understand the client’s brief, interrogate the needs and operation of the building and use innovative methods in the design process.
As buildings are responsible for over 40% of the world’s energy consumption, Building Services Engineers have an important responsibility to minimise carbon emissions, reduce energy consumption, adapt to regulatory change and deliver on the sustainability agenda.
Duties will include:
Working as part of a design team delivering detailed design
Assisting with the creation of specifications and schedules
Using specialist computer-aided design (CAD) and BIM (Revit) software and other resources to design the systems required for the project
Site surveys and monitoring
Attending design workshops and client meetings
Liaising closely with other professionals, including structural engineers, architects, surveyors, and contractors of in-house and external project teams
Report writing
Producing asset registers
Training:You will be studying for BEng (Hons) in Building Services Engineering at University of the West of England as well as achieving Incorporated Engineer status with the Chartered Institute of Building Services Engineers (CIBSE) at your End Point Assessment.
In addition:
We’ll give you the structure you need to allocate the right amount of time to your studies, and your line manager will be focused on providing the right learning opportunities
You’ll become part of our Future Talent Community, connecting everyone on our programmes into a safe, supportive and enjoyable space
You’ll have opportunities to formally network with each other, as well as building your own connections on a personal level
A full variety of CPD opportunities including webinars, short courses and masterclasses
Allocated mentor to act as your trusted advisor throughout your programme
Tailored development plan to strengthen your soft skills and leadership
You’ll become a STEM ambassador
You’ll have a buddy to support you with the day-to-day aspects of working at Ridge, someone who has trodden the same path and you’ll feel comfortable talking to about the little things!
Training Outcome:
We pride ourselves on a strong culture of internal development and progression
You will be supported towards becoming fully Chartered and will benefit from excellent opportunities to develop yourself and your career with a variety of courses, learning and workshops
Employer Description:Ridge is a Built Environment Consultancy, helping our clients to create better places for people to live, learn and work. We are enabled by great people who are inspired and proud of what they do and respected for who they are.. We continually expand our expertise and nurture our talent – with a focus on quality, innovation and growth. Our multidiscipline team of 1,400+ people is based across 14 offices.Working Hours :Monday to Friday, between 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
What you will do in your working day:
Our apprenticeships are designed to give you insight into the Built Environment Consultancy sector and help you explore your skills and interests within this important part of the economy. Through a combination of on‑the‑job learning and practical skills development, you’ll work on real projects from day one projects that offer scale, variety, collaboration opportunities, and the chance to make a meaningful impact on the world around us.
You will also have the opportunity to work towards a professional qualification.
Our Infrastructure and Environment (I&E) Group of which you will be a part provides environmental consultancy and infrastructure planning, design and procurement support to landowners and developers. These projects range from large commercial buildings and campuses to some of the UK’s biggest urban regeneration schemes, garden villages, towns and cities.
Within I&E, the specialist Utilities discipline offers technical, commercial and procurement advice on new water, energy and utilities strategies, new infrastructure and connections, and alterations or diversions to existing overhead and underground utilities. This includes water, sewerage, decentralised heat and energy networks, electricity and telecommunications.
You’ll be supported by our leaders, technical specialists, dedicated mentors and our continuous learning and development framework.
The role will develop you as a Utilities Consultant, enabling you to provide advice, consult and negotiate with utility companies, prepare drawings in AutoCAD (and often Revit), and produce coordinated utilities designs. You’ll work closely with Civil Engineers, Architects, Landscape Architects, Utility Undertakers, Contractors and Project Managers through Design Team Meetings. You’ll also learn to identify risks and assess costs related to new utility connections, including potential network capacity issues.Training:What qualifications will I gain at the end of my apprenticeship?
You will gain a BTEC HNC Level 4 Civil Engineer Technician
Where and When will I do my training?
Your training provider will be London Southbank University at the Southwark Campus
You will attend for a day each week (Term time only)
Training Outcome:With on the job training after your apprenticeship we'd be looking to move you into a design consultant level. There will progression in place for you to progress into a management position if that's the path you wish to go down. Employer Description:Hilson Moran is a leading mechanical, electrical and public health engineering and environmental design consultancy with over 40 years of expertise designing some of the UK’s most iconic buildings and creating new places and communities across the UK and internationally.
Some of our most notable projects include:
· 1 Broadgate (London, UK) - A high‑performance commercial landmark designed for future‑focused office use.
· Stadium 974 (Doha, Qatar) – A pioneering fully modular World Cup venue built from repurposed shipping containers, engineered for demount ability and sustainable reuse.
· Ebbsfleet Garden City (Kent, UK) – A next‑generation garden city led by sustainable infrastructure planning to deliver low‑carbon utilities, smart energy systems, and modern regenerative development.
· Wychavon Town (Worcester, UK) – A major new town development supported by future‑proofed utilities planning, where Hilson Moran secured water, power and infrastructure strategies for up to 5,500 new homes and a new town centre.
Please feel free to check out more of our completed projects here: Projects - Hilson MoranWorking Hours :Flexible working available. 4 days per week, based out of the London office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Enthusiasm....Read more...
As Area Sales Manager Apprentice you will be supported by your Regional Sales Manager and based in the North East/Gloucester area (dependent on successful applicants' location). To support your apprenticeship, you’ll be studying for your Sales Executive Apprenticeship Level 4 through a reputable training provider.
As part of the role, you’ll be required to maintain existing one-off installers and grow business levels with them via a network of merchants, to achieve set targets for selling Baxi domestic solutions including gas boilers, ASHP’s, unvented cylinder ranges & domestic point of use Heatrae Sadia products.
The Area Sales Manager Apprentice would also be responsible for working with merchants in that area to sell the Baxi & Heatrae Sadia product range and pull through sales from the installers to the merchants. This will involve trade events, face to face booked appointments and telephone contact with both merchants and installers.
This role is vitally important to Baxi, we will be looking for a highly motivated individual who will work diligently using a journey plan, finding lucrative new business via the installer and merchant sectors.
As part of your role, you will have the following responsibilities:
Strive to maintain & grow market share and volume for relevant Baxi & Heatrae products, whilst being mindful of margin contributions
Fully embracing the vision and values of the company
Organised, proactive approach to managing sales activity for the company
Deliver the budget and build the new installer pipeline
Meet and exceed all KPI’s as outlined by your manager
Manage day-to-day activities, own reports and communications
Reducing the focus and thus importance on forecast demand by identifying trends and having close relationships with key customers and decision makers
Working on multiple targets at different stages, at the same time
Negotiating and managing the needs and expectations of our customers, aiming to influence the buying decision
You will be expected to identify and develop new customer relationships as well as managing existing accounts
Building effective and cooperative working relationships will all internal and external colleagues, e.g. non-conflicting manufacturers
To ensure all Health and Safety procedures and current guidelines are upheld
What we’re looking for:
Based in either the North East/Gloucester area (dependent on the successful applicant's location), you’ll be self-motivated; works well in a team environment and has the ability to talk to installers/merchants and sell them the features and benefits of the Baxi, Heatrae Sadia and Main range. The successful applicant would also need to work with our Key Account Merchants in building up a trusting relationship for the benefit of all concerned.
You’ll kick off your journey with our famous residential course - a mix of teamwork challenges, leadership activities, and loads of fun.
You’ll build confidence, communication skills, make new mates, and get stuck into our values:
One Team
Customer Focus
Sustainable Future
Ready to Join?
If you’re excited about a career with loads of potential, real qualifications, and the chance to make a difference - we want to hear from you!
Hit apply and start your journey to becoming a Baxi Service Engineer of the future.
Baxi are an equal opportunity employer. They celebrate diversity and do not discriminate based on race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status. Training:Sales Executive Level 4.Training Outcome:Potential progression opportunities. Employer Description:Baxi has grown to become one of the UK’s best-known and most respected brands in the heating and hot water industry. Working Hours :Monday - Friday (working hours will vary - TBC).Skills: Communication skills,Problem solving skills,Team working,Creative,Multitasking under pressure,Strong time management,Resilience,Prioritisation,Full UK driving license....Read more...
This role will require you to interact with a variety of departments within the organisation (engineering, supply chain/procurement, manufacturing, and service delivery departments) and external organisations, such as customers, suppliers and certification bodies when required. Being the advocate for implementing Quality Practice and Governance.
A typical day will likely include:
Pre-test quality assurance of equipment built within Vertiv’s local factory
Working to a checklist and ensuring that everything on the checklist is compliant prior to releasing the equipment to the systems test part of the process
Final inspection of the equipment - Quality Assurance process (after successful test of the equipment). This involves cleaning the equipment, fitting all removable panels/covers, taking photographs, providing a user manual/installation instructions, collating all build, test and QA documentation and filing onto the system
The QA engineer also interacts with people from other functions to plan the quality delivery system for their area of responsibility. Individuals will also support and develop people within and outside the Quality Function.Training:Quality Practitioner Level 4.
This apprenticeship is day release in based Rotherham.
You will develop the knowledge, skills and behaviours required to support quality management and continuous improvement within the organisation.
You will develop an understanding of the organisation’s operating environment, including the markets it operates in, key stakeholders and factors that influence organisational strategy and performance. This includes awareness of legislative, regulatory and customer requirements that affect how products and services are delivered.
You will gain knowledge of how stakeholder needs influence organisational priorities and how contractual and commercial requirements impact quality objectives. You will also learn how to identify customer and stakeholder requirements and translate these into measurable quality objectives using recognised quality tools and techniques.
The programme will develop your understanding of risk and opportunity management, including how to identify, assess and manage risks related to products, services, processes and supply chains. You will learn about the lifecycle of products and services, and the role quality plays throughout design, development, production, support and closure stages.
You will also gain knowledge of process design and improvement methods, including tools such as process mapping, SIPOC and Value Stream Mapping. In addition, you will learn how organisations plan, measure and monitor quality objectives and how auditing is used to assess compliance and drive improvement.
The apprenticeship will introduce you to business improvement approaches such as data analysis, root cause analysis and measurement systems analysis. You will also learn about organisational change, the drivers behind improvement initiatives and the importance of building a strong quality culture.
You will develop an understanding of the principles of quality management systems and the importance of maintaining professional development within the quality profession.
You will develop practical skills to support quality management activities. This includes the ability to identify and apply relevant legal, regulatory and industry requirements affecting the organisation.
You will develop strong communication skills to engage effectively with internal and external stakeholders using appropriate verbal, written and visual methods. You will also learn how to gather, interpret and analyse quality-related data using tools such as Pareto analysis, statistical methods and trend analysis.
You will gain experience applying quality improvement tools and techniques to improve processes, products and services. This includes identifying risks and opportunities, supporting improvement actions and contributing to continuous improvement initiatives.
You will learn how to plan and conduct audits of systems, processes or products, as well as how to assess measurement systems and interpret technical or stakeholder requirements to support operational processes.
You will also develop your ability to identify gaps in performance, develop improvement plans and apply structured problem-solving techniques to address root causes and implement sustainable improvements. You will also support the communication of the organisation’s quality strategy and help engage stakeholders in quality-related activities.
You will demonstrate a commitment to continuous improvement and the promotion of best practices within the organisation. Professionalism, diligence and the ability to consider the wider organisational context will be key aspects of the role.
You will act with integrity, demonstrating honesty, openness and ethical behaviour in your work. A strong customer focus will also be essential, ensuring that customer requirements remain central to all activities.Training Outcome:On completion of the apprenticeship, the successful candidate could secure a role in a successful, dynamic company.Employer Description:At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distribute networks. We can help some of the largest names in the industry bring new capacity online faster and at a lower cost when research and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centres worldwide.Working Hours :Monday to Friday - 9am - 5pm with unpaid lunch break of 30-minutesSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Enthusiastic,Punctual....Read more...
