Main Roles and Responsibilities:
Learn and support the end-to-end payroll process, including the collection, input, validation and processing of payroll data.
Learn about payroll legislation, including PAYE, National Insurance, pensions, statutory payments and workplace pension auto-enrolment.
Assist with payroll activities relating to starters, leavers, contractual changes and employee payroll records.
Respond to routine payroll enquiries, providing excellent customer service and escalating complex issues where appropriate.
Build positive working relationships with colleagues and external clients.
Develop skills in the use of payroll systems, Microsoft Excel and other digital technologies to support payroll operations.
Support payroll reporting, reconciliations and compliance processes while maintaining accuracy, confidentiality and attention to detail.
Meet payroll deadlines and follow agreed processes, controls and service standards.
Demonstrate professional behaviours including integrity, accountability, adaptability, teamwork and a commitment to continuous learning.
Complete apprenticeship training and maintain evidence of learning to achieve the Payroll Administrator Level 3 Apprenticeship.
Training:
The learner will be studying the Payroll Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:Opportunity for a permanent role on completion.Employer Description:The TaxAssist Group is a leading UK-based professional services organisation headquartered in Norwich, Norfolk.
Established in 1995, the Group is the franchisor of the award-winning TaxAssist Accountants brand and has grown to become the UK's largest networked provider of accountancy and tax services for small businesses and individual taxpayers. With a nationwide network of over 400 accountancy shops and offices, TaxAssist supports more than 100,000 clients across the UK, delivering trusted expertise and personalised financial solutions.
Our franchise network provides a comprehensive range of services, including:
Accounting and bookkeeping
Tax planning and compliance
Payroll services
Business advisory and consultancy services
In addition to these core offerings, the Group has developed specialist divisions, including Tax Consulting by TaxAssist, which provides advanced tax solutions, and Payroll by TaxAssist, delivering comprehensive payroll management services to businesses nationwide. As a growing and innovative organisation, The TaxAssist Group is committed to supporting both its clients and franchise network through expert advice, industry-leading systems, and a strong focus on service excellence.Working Hours :Monday to Friday 9:00am-17:00pm - 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Sales Administrator
£29,000 - £35,000 + Career Development + Early Friday Finish
Witney, Oxfordshire | Office Based
Are you an organised and proactive administrator looking for a varied role with genuine career development opportunities?
We're recruiting a Sales Administrator to join a successful and growing manufacturer of automotive components and classic car parts. Working within a friendly and supportive team, you'll play a key role in supporting customer service, sales administration and wider commercial activities across a portfolio of well-established brands.
This is an excellent opportunity for someone with previous administration, sales support or customer service experience who enjoys a fast-paced environment and wants to develop their career within a successful business.
The Role
As a Sales Administrator, you'll support the day-to-day running of the commercial function, ensuring customers receive an excellent experience while helping the wider team deliver efficient sales and operational processes.
Key responsibilities include:
Sales Administration
Processing customer orders and updating information within SAP and online ordering systems.
Managing customer backorders and proactively chasing outstanding orders.
Producing warehouse pick lists to support daily dispatch activities.
Supporting online order fulfilment and coordinating deliveries.
Customer Service & Support
Acting as the first point of contact for customer enquiries, providing professional telephone and email support.
Ensuring customer requests are handled promptly and professionally.
Processing returns and supporting aftersales activities.
Systems & Business Support
Maintaining accurate customer information across business systems.
Supporting SAP, CRM and website data maintenance.
Uploading pricing information and managing system updates.
Liaising with external software and IT providers when required.
Marketing & Commercial Support
Assisting with customer communications and marketing campaigns.
Supporting promotional activities, events and customer visits.
Providing wider commercial support and contributing to business improvement projects.
About You
We're looking for someone who is organised, professional and enjoys working with both customers and colleagues.
You'll ideally have:
Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Strong organisational skills and excellent attention to detail.
Confident communication skills with a professional approach.
Good Microsoft Office skills, including Excel and Word.
The ability to prioritise and manage multiple tasks effectively.
A positive, flexible and team-focused attitude.
Experience of SAP or a similar ERP system would be beneficial but is not essential, as full training will be provided.
You don't need automotive experience to be successful in this role. We're looking for somebody with the right attitude, strong organisational skills and a genuine desire to learn.
What's on Offer?
Salary of £29,000 - £35,000, depending on experience.
Genuine career development opportunities.
Ongoing training and support.
A varied and interesting role with plenty of scope to grow.
Friendly and supportive team environment.
Early finish every Friday.
Generous holiday entitlement.
Opportunity to join a successful and expanding business.
Apply in Confidence
To apply for the position of Sales Administrator - Job Ref 4385KBA, please send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
As a Level 3 Banking Operations Apprentice, you'll gain hands-on experience across payments, client servicing, reconciliations, investigations, and regulatory processes while developing the skills needed for a successful career in financial services.
Working with teams across the bank, you'll support day-to-day banking operations, help resolve payment queries, contribute to process improvements, and gain exposure to digital transformation and AI initiatives that are shaping the future of banking.Training:
A structured apprenticeship programme leading to a recognised Level 3 Financial Services Administrator qualification.
Personalised Guidance and Mentorship: Support from experienced colleagues, managers and apprenticeship skills coaches.
Professional development programme: Training in Excel, Python, financial modelling, ESG, business communication, presentations and career development.
Training Outcome:There is a clear pathway for future career progression within Banking Operations and the wider Mizuho organisation.Employer Description:Mizuho is not your typical financial institution.
We offer a fantastic opportunity to gain experience within a global investment bank, working on real projects, whilst developing a strong professional network within a bank that prides itself on its inclusive, cooperative and friendly company culture.
We offer the best of both worlds - the feeling of a boutique work environment within a global organisation. Our steady growth in EMEA gives our people at all levels rewarding degrees of responsibility and a richer work experience than a small firm or an established giant could offer alone.Working Hours :Monday - Friday, usual office hours.Skills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
This is a dynamic, hands-on apprenticeship where you will gain a nationally recognized Level 3 Business Administrator qualification while playing a core role in publishing 17 monthly community magazines and actively supporting our sales pipeline. You will receive full workplace mentoring alongside structured off-the-job training provided by an accredited training provider.
Key Responsibilities & Learning Outcomes:
Sales Support & Lead Generation
Prospect Research: Identify and research local businesses, trade services, and potential advertisers across our publication areas
Pipeline Administration: Build, clean, and enrich prospect contact lists inside our in-house CRM to feed qualified leads to the sales team
Outreach Support: Assist with introductory email campaigns, data gathering, and tracking responses to support ongoing ad sales efforts
Publishing & Software Operations:
Print Production Support:
Learn to manage and take 17 monthly print titles through production to tight deadlines
Creative Tools: Utilise Adobe Creative Suite (Photoshop and InDesign) to update, adjust, and prepare publication layouts and client artwork
Database & CRM: Keep advertiser records, production schedules, and workflow tracking accurate and up-to-date
Technical Support & Logistics
IT Troubleshooting:
Act as the first point of contact for internal hardware and software issues, diagnosing day-to-day office tech queries
Warehouse Assistance: Spend a few days each month in our on-site warehouse assisting with the physical collation, sorting, and distribution logistics for magazines and promotional leaflets
Training Outcome:Business Admin L3.Employer Description:Discover our network of 17 hyper-local publications, designed to unite communities across Bucks and Herts. Each edition delivers tailored community news, local events and engaging content directly to residents, fostering a strong sense of community and providing local business advertising to companies across these regions.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Enquiries and customer service
Act as the first point of contact for all general telephone and email enquiries, creating a professional first impression and ensuring all enquiries are passed to the correct person for further action
Signposting service-users and potential service users to relevant support services
Answering queries from stakeholders, including troubleshooting issues and the administration of complaints as per the Complaints procedure ensuring that complaints are recorded and dealt with in a timely manner
Office support
Support with incoming and outgoing post and any items to be sent by courier when required
Maintain office supplies and ensure office equipment is in full working order
Responsible for the purchasing and provision of equipment to staff and new starters, maintaining and updating supply records accordingly
Ensure compliance with policies and procedures in the office environment such as Health & Safety and Destruction of Confidential Waste
Managing administrative tasks, including filing and scanning documents
Team administration support
Providing administration support to EUK teams as required
Provide support arranging meetings including organising venues and ordering catering and refreshments as required
Maintaining office contacts and email distribution lists, updating the organisational chart and EUK information documents as required
Provide administration support to HR including gaining information from new starters and updating internal systems
Training:
You will attend our Digbeth campus one day a week to complete your off the job training
Training Outcome:
Possible Office Administrator role at Emmaus UK or progression to any administration or customer service role
Employer Description:Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create. As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence. Together, we are ending homelessness one person at a time. Working Hours :Monday- Friday 9am- 5pm
Wednesday- College Day subject to change
Remote working includedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The Apprentice Communications and Events Administrator will primarily support the work of the Communications and Events Team in the Department of Engineering Science. The team is responsible for the department website and staff intranet, organising staff, researcher, alumni and academic events and conferences, social media, and internal communications and engagement.
Responsibilities:
The apprentice will assist the team with a wide variety of tasks across internal and external communications, which will provide excellent training for a wide variety of communications related roles across the University and more widely.
With guidance from the Internal Communications Manager, you will:
· Learn to make simple updates to the Department Website and SharePoint Intranet, and produce reports on Intranet usage
· Develop the skills to manage the Department’s photo library and media on the website to ensure that images are tagged and stored appropriately, including GDPR consents
· Organise and manage staff photo sessions
· Learn to create profiles on the main website for researchers and DPhil students
· Assist in the organisation of staff events such as coffee mornings
· Monitor supplies of branded materials and stationery, and make orders when needed
· Manage photography and event equipment and keep it secure and ready for use. Keep records of any equipment loans and ensure it is returned
· Maintain staff mailing lists and manage communications inboxes, referring queries to colleagues where necessary
· Learn to create small surveys and feedback forms, extracting and presenting data
· Learn to gather content for and create staff newsletters such as the fortnightly Bulletin
· Help Events Managers to prepare for events including academic conferences, by creating registration lists and badges, and helping with registration where needed
Support team members with communications-related projects.Training:Duration:
15-months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career
Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :This is an 18 month apprenticeship within a 2 year employment contract. Monday - Friday, office hours to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Written communication skills,Clear verbal communication,Accuracy,High level of professionalism,Microsoft Office experience,Able to prioritise work,Aptitude to learn skills,Interest in writing content....Read more...
Workshop Apprentice
Are you passionate about technology and keen to build acareer in IT? We're looking for a motivated and enthusiastic workshop apprentice to join our growing team.
This is an exciting opportunity to gain hands-on experienceworking with a wide range of IT equipment while completing a recognised apprenticeship programme. You'll work alongside experienced engineers, learninghow to build, configure, test, repair, and prepare devices for customer deployments and business use.
About the Role
As a workshop apprentice, you'll support the day-to-dayactivities of our workshop whilst developing valuable technical skills andindustry knowledge. You'll receive practical training and mentoring fromexperienced engineers and gain exposure to a broad range of IT hardware,software, and deployment processes.
This role is designed to help you build the knowledge, skills, and confidence needed for a successful career in IT support, engineering, or infrastructure.
What You'll Be Doing
Hardware Build & Configuration
Assisting with the build, configuration, and testing of laptops, desktops, servers, printers, and other IT equipment.
Learning how to install operating systems, software applications, and updates.
Supporting device imaging and deployment preparation activities.
Carrying out quality checks to ensure devices are ready for customer use.
Preparing equipment for delivery, installation, or collection.
Workshop Operations
Supporting the day-to-day running of the workshop.
Assisting with equipment booking-in and booking-out procedures.
Helping maintain accurate records of devices and assets.
Learning workshop processes and best practices.
Maintaining a tidy, organised, and safe working environment.
Repairs & Diagnostics
Learning how to diagnose and troubleshoot hardware issues.
Supporting engineers with repairs and component replacements.
Recording repair work and technical findings accurately.
Escalating complex issues to senior team members when required.
Stock & Asset Management
Assisting with receiving and checking supplier deliveries.
Supporting stock management and inventory activities.
Helping track IT equipment throughout the build and deployment process.
Supporting stock audits and asset management tasks.
Teamwork & Development
Working closely with workshop engineers, service desk teams, projects, and procurement.
Participating in apprenticeship learning and development activities.
Building technical knowledge through practical experience and formal training.
Developing strong communication, organisation, and customer service skills.
What You'll Gain
A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Training and mentoring from experienced engineers.
Exposure to enterprise IT hardware and technologies.
Opportunities for career progression within the business.
A supportive and collaborative team environment.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades Training Outcome:Following successful completion of apprenticeship the idea is to move the individual into a workshop engineer role. within the company.Employer Description:As a Workshop Apprentice, you'll support the day-to-dayactivities of our workshop whilst developing valuable technical skills andindustry knowledge. You'll receive practical training and mentoring fromexperienced engineers and gain exposure to a broad range of IT hardware,software, and deployment processes.
This role is designed to help you build the knowledge, skills, and confidence needed for a successful career in IT support, engineering, or infrastructure.Working Hours :7,5-hour shifts between 8 am-6 pm with 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Enthusiasm to learn,To develop new skills,Ability to follow instructions,Time management skills,Positive attitude,Written communication skills,Basic computer literacy,Commitment....Read more...