Network and Compliance AdministratorReporting to: Head of ComplianceSalary: Competitive, dependent on experienceContract type: Full Time (35 hrs per week), PermanentLocation: Newark, NG24 1BS (remote/hybrid working)Who are we:Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance ‘Appointed Representative’ (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do.Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business.The Role:The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR’s) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge.Key Roles & Responsibilities:
Monitor the firm’s appointed representatives, ensuring all relevant regulatory requirements are met through client file checking.Support Operations Manager and Network Managers administrative duties as required.Ensure the firm’s prospective appointed representatives are effectively and efficiently on-boarded.Complete tasks within the compliance monitoring plan.Maintain the ‘White documents’ used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made.Maintain the firm’s compliance with Consumer Duty and report any concerns to the Head of Compliance.Research customer complaints and queries in line with the firm’s Consumer Duty obligations.Complete data related queries in line with the firm’s Data Protection obligations.Assist with answering queries raised by the appointed representatives in a timely manner.Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate.Comply at all times with the Compliance Training & Competence Scheme of the firm.Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice.
Required Qualifications/Expertise:
Experience in a similar role and a passion for providing exceptional customer service.Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines.Work in a consistent and compliant manner to FCA standards.
Technical:
Excellent attention to detail.Ability to understand data.Good presentation and communication skills.Proven ability to maintain and build strong collaborative working relationships.Good organisational skills.Good ability to prioritise workload.Strong skills in Microsoft Office and general IT.Interest in finance and compliance.
Behavioural:
Excellent written & Verbal communication skills.Experience of collaborating with internal and external stakeholders.Proven planning ability - identifying priorities and actions to assist in delivering results.Personal resilience and ability to respond positively to pressure.
Interested? Please apply with your updated Cv. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Basic administration duties
Updating production planning boards
1st line support for the systems team by answering project queries both internally and externally
Processing customer data ensuring its suitability for the required process
Processing candidate information to ensure suitability for the project
Building and proofing electoral projects on the Online Voting Platform
Setting customer communications in the email distribution software
Supporting the team in delivery of live meeting events
Training:Business Administrator Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to transition into a permanent role.Employer Description:Print Image Network is a leading provider of print management solutions, serving both private and public sector clients. Our commitment to excellence has been recognised by being awarded 2025 customer services team of the year by Print Week, whilst also being highly commended in the 2025 company of the year category.Working Hours :Monday - Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Provide on-site and remote technical support to staff across UK offices
Delivery and installation of end-user hardware
Perform upgrades and updates to existing hardware and software platforms
Provisioning of new network services and software applications
Diagnosing and resolving both hardware and software based technical issues
Pro-actively engage in rolling out patches and security updates
Maintain essential security related records used throughout the business
Documenting and distributing how-to guides and technical documentation
Work with senior engineers on projects and support requests
Escalating priority issues to senior team members
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:Billington Holdings PLC is a UK based group of companies focused on its structural steel & engineering activities throughout the UK and European markets.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
You will learn how to:
Serve as the first point of contact for all technical queries globally, ensuring swift and efficient resolution of issues
Manage the ticketing system, prioritising requests and escalating complex problems to the relevant senior team members
Provision and de-provision user accounts across various systems, managing access controls and permissions with a focus on 'least privilege'
Assist in the routine maintenance and monitoring of network, server, and cloud infrastructure
Conduct regular vulnerability assessments and system patching to ensure all devices and software are secure and up to date
Actively support the Incident Response process by investigating security alerts and applying essential security controls, such as anti-malware and firewall policies
Help to enforce internal IT policies and procedures, contributing to a strong culture of IT governance
Assist in documenting and auditing technical processes to ensure adherence to international and regional regulations (e.g., GDPR, ISO27001)
Contribute to the creation and maintenance of knowledge base articles and training materials for end-users
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:ASM unlocks your hidden potential. Whether that be from making savings on your tail spend, uncovering new opportunities or introducing you to the latest technology, ASM can be the vehicle that drives your business forward.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Providing basic IT support to staff, both in person and remotely
Assisting with the setup of new equipment such as computers, printers, tablets, and phones
Helping create and manage user accounts, passwords and permissions
Supporting routine maintenance of systems like Active Directory and Microsoft 365
Learning how to apply software updates and security patches to devices and servers
Assisting with the monitoring and maintenance of company software (e.g. ERP systems, email tools)
Working with senior IT staff and external suppliers to resolve technical issues
Helping maintain IT security, including antivirus tools and firewalls
Assisting with diagnosing and fixing network or hardware problems
Monitoring and checking system and data backups
Providing general technical support to users and the IT team
Taking part in training to develop your technical skills
Helping with day-to-day IT administration tasks
Supporting mobile phone setup and management
Helping ensure systems meet company and industry standards
Supporting the IT Manager with ongoing tasks and projects
Training:You will be based at our Head Office, in Ulting, Essex CM9 6QH, where your training will be on the job. You will be given time during your working week to complete college course work and portfolio work. You may be required to attend Chelmsford College from time to time.Training Outcome:Following the successful completion of the apprenticeship the employee could progress into a permanent member of the team as an IT Support Administrator.Employer Description:Founded in 1898, our family-owned firm supplies a wide range of machinery; from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 19 country stores.Working Hours :Monday to Friday, 8:30am to 5.00pm, with a 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Our client is an industry leading construction business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.
Following further growth at their Prudhoe site, our client is now seeking to appoint a HSE coordinator, to help develop integrated management systems related to Health, Safety, Environmental and Quality processes and compliance, embedding and developing ways of working specific to manufacturing operations. Reporting to the HSE Director, this presents an outstanding opportunity for an experience HSE coordinator or administrator to transfer knowledge and experience from other, or similar industries.
What’s in it for you as a HSE Coordinator?
Basic salary of £35,000 per annum
Company wide bonus
Training and career development
Further training and personal development specific to the positions
Days based position – Monday to Friday
Location - Prudhoe
Company Pension
Key Responsibilities Include as HSE Coordinator;
Collaborating with all Business stakeholders to ensure our Safety Health & Environment Strategy is delivered to comply with all relevant legislation at all times
Providing accurate, timely and technical advice to colleagues in resolving issues in H & S and reducing environmental impact
Complete Monthly SHEQ checklist is completed agreeing actions with timescales with relevant personnel and then track actions to completion
Supporting Factory Management Teams on the annual formulation of site specific SHE action plans and supporting and auditing progress to ensure they are delivered, developing SSOWs
The undertaking of COSHH assessments
Completing occupational health monitoring (including near misses and alive and wells)
Maintain Site SHE noticeboards
Assist site management team during internal and external auditing
Essential Qualifications & Experience as HSE Coordinator
IOSH certificate, or NEBOSH General Certificate
Excellent communication skills
Highly organised with exceptional attention to detail
Numerate and literate
Experience of undertaking SHEQ responsibilities within a manufacturing or materials processing environment
An effective collaborator able to influence a wide cross section of people through passion and encouragement to stop and consider safer ways of working
Flexible - Work individual or as part of a team
This positon would suit SHEQ Coordinator, HSE Coordinator or HSEQ Advisor ....Read more...
We are looking for a highly motivated apprentice to join our busy office.
After full training responsibilities will include:
Database Co-ordination - maintaining the product information database for Beam Brands to ensure accurate product knowledge
Price Promotion - monitor the retail market and use our designated price tracking software to update the business on what is happening
Assist in creating and updating presentations to support brand initiatives
Assist in analysing brand performance including sales trends
Conduct competitor benchmarking for product, price and marketing activities
Support the organisation of product samples for various purposes, including product send outs, sales reviews meeting etc.
General administration assistance
Build relationships with all departments to ensure seamless communication
Build relationships with external stakeholders through regular interaction and support
Training:Business Administrator Level 3 Apprenticeship Standard:
Beam Group provide a full suite of training tools to all employees, ensuring they are up to date with all the latest statutory requirements for the business
In addition to this, on the job training will be provided for all aspects of the role, with a focus on developing Excel and reporting/database skills in particular
Training Outcome:Beam Group are a keen advocate of developing talent within the business, 80% of our current senior managers were promoted to their role from within the business.
A business administration apprentice could look to progress through various avenues within our organisation, an example route through our brand team structure could be:
Apprenticeship (18 months)
Brand Team Assistant (+12-24 months)
Junior Brand Manager (+12-24 months)
Brand Manager
Employer Description:Established over 40 years ago, Beam Group is widely recognised as the UK’s leading distributor of premium small electrical appliances.
Working with some of the biggest names in premium consumer goods, Beam Group offer brands unparalleled access to the UK market through our network of key retailers and marketplaces, in addition to our direct to consumer websites.
Based in a state of the art, purpose-built offices and warehouse facility just north of Cambridge with direct access to the A14, our fully equipped showroom and a test kitchen on site help us demonstrate our award-winning brands and products.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Reporting to the Transport Delivery Lead, you will work towards:
Supporting the Transport Delivery Manager in the investigation of service complaints, using diplomacy and integrity, providing appropriate verbal and written responses, escalating when appropriate, and to record all outcomes accordingly
Providing technical support, assistance and consultation support to the members of the Transport Delivery Team in dealing with the day-to-day activities of the section
Developing communication skills to liaise and work effectively with other internal teams, to ensure a cohesive and collaborative approach to TRO consultations and queries, the Feasibility process and delivery of the LTP programme
Providing technical support in the coordination and provision of information relating to Traffic Regulation Orders and Land Charges
Responding to and investigating feasibility queries raised by members of the public, Councillors and other stakeholders, in conjunction with the Feasibility Senior Transport Planner or Transport Delivery Manager, where appropriate
Providing technical information and assistance in the preparation of reports for Transport Delivery Steering Group as required
Remaining up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice
Being responsible for advanced administrative tasks, including the raising of purchase orders and processing of invoices as directed by more senior team members
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:This is a fixed-term apprenticeship contract.Employer Description:The Transport Delivery team at Portsmouth City Council is responsible for managing and implementing transport projects to meet the city's transport strategy. This includes projects for active travel (cycling and walking), road safety, parking, and new technologies like electric vehicle infrastructure. The team works to improve the city's transport network for a healthier, safer, and more sustainable environment through the project lifecycle.Working Hours :Monday - Friday, with hours typically between 8:30 am and 5.00 pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Key duties will include:
Provide a full range of administrative services, primarily for the Administration Team.
Provide reprographics support as required to include; photocopying, stapling, binding, laminating and finishing of Academy resource materials.
Screening and dealing with telephone calls and enquiries.
Typing/word processing of materials to include; letters to pupils/parents, filing, typing minutes, collating/preparing resources, In-touch communications.
Administration of orders and purchases, ensuring all appropriate paperwork is completed in accordance with Academy procedures and chasing delivery as required.
Meeting and greeting visitors, arranging refreshments as required
Assist with preparing documents using Powerpoint, Excel, Work, and Publisher as directed.
Produce standardised school letters or communications as directed, such as student award certificates, event postcards.
Provide first-line cover for administration colleagues as required, to help ensure continuity of the Academy’s support services, including the exams and data team and the first aid room when required (First Aid Training will be given as part of the role).
Reception/Student Reception:
Receive and greet, in a positive manner, all visitors entering the Academy.
Be a point of information for staff, pupils, parents and other visitors to the Academy.
Be a point of contact for any emergency regarding staff, pupils and premises.
Receive all incoming telephone calls promptly and ensure the necessary messages are relayed to staff and pupils.
Administer the meeting room booking system.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description: We consist of a local network of academies who work together to support all of their students. They are responsible for the education of almost 2500 students. The successful candidate will work within the Wellingborough-based secondary school, an independent non-denominational academy providing comprehensive education for girls and boys aged 11-18 and will be working alongside the administrative team.Working Hours :Monday to Thursday, 8.00am to 4.00pm.
Friday, 8.00am to 3:30pm (Term Time plus 5 days).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We’re looking for an organised and proactive Office Administrator to join our team and play a vital role in supporting our care operations. You’ll be the backbone of the office, ensuring everything runs smoothly so our care assistants can focus on delivering excellent care to our customers.
Your day-to-day will include managing administrative tasks such as:
maintaining accurate customer and staff records
preparing new customer information packs
keeping our systems up to date.
You’ll be the friendly first point of contact for telephone and face-to-face enquiries, communicating professionally with customers, families, and team members.
You’ll support the team by:
managing supplies including uniforms and PPE
handling petty cash
preparing training rooms
assisting with quality assurance checks.
From producing care assistant contracts and ID badges to helping with competitor analysis, you’ll gain valuable insight into all aspects of running a successful care business.
We’re looking for someone who’s flexible, reliable and thrives in a team environment. If you’re detail oriented, have strong communication skills, and want to contribute to a company that make a real difference in people’s lives, we’d love to hear from you.
We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference.
From supporting older adults and people living with dementia, to providing specialist care for individuals with learning disabilities, physical disabilities, or complex clinical needs, we tailor every service to the person we’re caring for. Whether it’s a quick check-in visit or round-the-clock live-in care, we put our customers at the heart of everything we do.
What sets us apart are our values. We’re kind and caring, building genuine relationships with our customers. We’re professional and respected, maintaining the highest standards of care. We’re fun and passionate, bringing positivity and energy that makes customers look forward to seeing us. We’re innovative, embracing new approaches and technology. And we’re supportive, we’re one family, working together to help people live their best lives.
Join our team and be part of a company that’s proud to deliver outstanding, person-centred care that meets CQC standards and exceeds expectations every day.Training:Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment. Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning. You will complete a Level 3 Business Administrator apprenticeship.Training Outcome:This apprenticeship offers an excellent foundation for a rewarding career in the care sector. You'll gain hands-on experience across all areas of care service administration, from customer relations and compliance to quality assurance and business operations.
As you develop your skills, you'll have opportunities to progress into roles such as Care Coordinator, Scheduler, or Office Manager, where you'll take on greater responsibility for managing care teams and customer services. Your understanding of both the administrative and operational sides of the business will position you well for supervisory and management positions.
The care sector continues to grow, offering long-term career stability and diverse pathways. Whether you're interested in moving into recruitment, training coordination, quality assurance, or registered management, this role provides the knowledge and experience to help you get there.
You'll work towards a recognised qualification while earning, building a strong professional network, and developing transferable skills in administration, communication, and organisation that will serve you throughout your career. We're committed to supporting our team members' growth and development, providing ongoing training and the opportunity to shape your future in a sector that truly makes a difference.Employer Description:We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.Working Hours :37.5 hours per week (8:30 am – 5:00 pm, Monday to Friday);
This includes 6 hours off-the-job training time (e.g. online classes, shadowing, coursework).
20 days plus public holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
