Network Support Administrator required to help support a European automotive retail network of car dealerships. By managing, maintaining and maximising the efficiency of the dealer network operations.
Requirements
Automotive Dealership Network administration experience.
Role
Administering contracts.
Reporting: MS Excel and CACI, including EU reports.
Supporting the setup, testing, and installation of in-house software and associated hardware
Providing remote and on-site technical support to clients
Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
Building, configuring, and maintaining PCs, laptops, and network equipment
Installing and maintaining cabling (Cat6/7 and fibre)
Assisting with user accounts, software installation, and system configuration
Contributing to the continuous improvement of Centurion’s IT systems and processes
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Are you passionate about technology and looking to build a hands-on career in IT? We’re looking for an enthusiastic Network Engineer Apprentice to join our growing team at Centurion — supporting clients across the UK with IT systems, software, and infrastructure.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Organisation skills,Problem solving skills,UK driving licence....Read more...
Organise the ordering, invoicing, and taxation of vehicles.
Build a network of strong relationships with customers and key contacts.
Liaise with customers, subcontractors, sales team and factory representatives to solve problems as they arise.
Manage databases across multiple industry-specific IT systems.
Manage incoming calls from new and existing customers.
Maintain vehicle files in line with company and legal requirements.
Training Outcome:
Sales Administrator.
Senior Sales Administrator.
Sales Executive.
Office Manager.
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday, 8.30am to 5.00pm, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Duties and key responsibilities:
To learn all aspects of I.T. infrastructure, including network topology
Drive ongoing I.T. projects with support from the I.T. Manager and 3rd party consultants
Support in day-to-day break fix and helpdesk functionalities
To learn how to become a good visual user with the goal of becoming a ERP system “super-user” able to train other employees.
Hard Skills to learn (formal training plan to be developed and monitored)
Sales, Finance, Operations elements of ERP system.
A proficient user of ERP system linked to shopfloor and data management by use of QR code
The use of data-tables in ERP system and how their structures integrate existing and new reporting functions
How to create an upgrade plan, and to work with Quartess, an external consultant, PLP and external auditors to carry out database upgrades
A very clear understanding (through on the job training) of accuracy of inventory balances for a business and its ERP system
Process of inventory balances
Physically transacting inventory by transaction and QR codeTroubleshooting to find transaction errors for missing inventory
To understand the software, hardware and hardware integration (scanners & printers) to support the visual application in its current remote version, by tablet and potential future cloud variants
Supporting SQL / Crystal / SSRS coding. Data extraction and data insertion
Learn PowerBI and PowerApps
Promote Cyber Security measures in GB
Training Outcome:
Network administrator / IT administrator
Employer Description:PLP Andover is part of a global group that has a strong culture for employing apprentices and graduates and continued education for all professions. PLP has a proud 75-year heritage as an innovator, designer and supplier of equipment for electricity transmission and distribution, telecoms and renewable energy industries. We utilise a diverse range of technology including our own robot called Stan, Injection Molding, Metal Casting and 5 axis CNC machining. Our factory uses AI- Machine Vision, Advanced Scanning, 3D modelling, 3D Prototyping and Simulation process across our manufacturing team. Starting your career with PLP can lead to a wide range of technical careers including but not limited to design, manufacturing, I.T., QA & testing, technical sales and commercial positions.
PLP is playing a key role in design, development and delivery of Green Energy. Growth in our sector will be strong as we are part of the team delivering a Net Zero ready Grid to enable the Net Zero Transition to 2050.Working Hours :Monday - Thursday, 7.45am - 5.00pm and Friday, 7.45am - 12.45amSkills: Communication skills,Problem solving skills,Troubleshooting skills,Able to work independently,Modifying reports,Database extractions,Dashboards for visual ERP,Time management,Interest in IT,Interest in Business studies,Ability to travel,Able to work in group form....Read more...
Supporting customer queries relating to prosecutions cases through promptly answering emails
Producing and processing paperwork, penalty fares, unpaid fares notices, prosecutions settlements as directed by the Prosecutions and Fraud Manager or nominated deputy
Collate relevant documentation and maintain relevant systems related to prosecutions cases as required
Ensure all information and paperwork is collated/stored and recorded/stored in line with GDPR
Escalate complex cases to a Prosecutions Case Officer for further enquiry
Undertake any specific tasks as directed by the Prosecutions and Fraud Manager or nominated deputy
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Multiple opportunities for career progression within the company on completion of this apprenticeship
Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Provide day-to-day support to the Service Delivery team
Manage and monitor shared team mailboxes, ensuring timely responses and escalation where required
Assist with document administration, including accurate filing and record keeping
Support with V5 document management and related processes
Liaise with dealer partners to request and obtain necessary documentation
Carry out data entry tasks with accuracy and attention to detail
Conduct data checks to ensure consistency and compliance
Support the team with ad hoc tasks and projects as required
Training:
Business Administrator Level 3 Apprenticeship Standard
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Potential full-time employment available with further training opportunity
Employer Description:Global Vans is a leading commercial vehicle broker headquartered in Bristol. Part of the Global Vehicle Group—the UK’s largest broker network serving SMEs—we provide commercial vehicles to businesses across the country, helping companies of all sizes access the right vehicles to support their operations efficiently and cost-effectively.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm. 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Punctual,Supportive,Personable,Eager and willing to learn,Approachable,Can-do attitude....Read more...
Trainee Administrator Salary circa £21k -£27k dependent on experience plus bonus based on company performanceFull time – 8.30 – 5.30 Monday to Thursday, Friday finish 5pm (one hour lunch)Irlam M44 – free on-site parkingRichard Austin Alloys are now looking to recruit an eager, intelligent individual who is looking to develop their career. This is an excellent opportunity for a candidate to join this successful organisation based at our office in Irlam Manchester.There is an opportunity for the right person to progress into more responsible roles within the business. Key responsibilities, but not limited to: -
Computer data input (booking in stock, confirming orders etc.)Scanning documentsAccounts administrationFilingDealing with Customer collectionsGeneral office administration
Experience would be advantageous; however, full training will be given.The successful applicant will be:
Computer literate with excellent communication skillsGCSE or above in English and Math’sHighly organised and able to prioritise own workload.Reliable and possess an excellent work ethic.Methodical with excellent attention to detailSmart appearance with good time keeping.Good communication skills
Annual leave is January to December and this year is 21 days plus bank holidays.Profit Share Scheme + Company Pension after qualifying periodIrlam M44 5BL – free on-site parking -local to train and bus network.This is an excellent opportunity for the right person to begin a career with Richard Austin Alloys. As a company we place emphasis on developing our people and there are many examples of employees moving through the business, both here and across the UK.If you feel your skills and experience match the role criteria, please send your CV by return. INDLS....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
Transport Clerk - Hinckley - Earn £13.00 per hour - Full-time - Apply Now!Job Title: Transport Clerk / Transport AdministratorLocation: HinckleyPay Rate: £13.00 per hourShifts: Full-time - Shift Work (4 on 4 off) - 12 hour shifts (05:00 - 17:00) Ignition Driver Recruitment are looking for a reliable, experienced Transport Clerk to join our client team and play a vital role in keeping the supply chain moving. Ideally, you will have previous experience working in the transport industry, but this is not essential as full training will be provided. What You'll Do:Working with other departments such as Hub and Network Operations, Transport and Security ensuring that updates on arrivals or any issues are communicated as quickly as possible in order to keep the operation running smoothlyCompleting licence checks for agency drivers and ensuring the client remains compliant in line with O Licence RegulationsGeneral administrative duties such as answering telephone queries, emails and dispatching driversAssisting the Transport Shift Managers and Operations Managers with any further administrationGeneral administration duties to support the departmentWhat You Need:You will preferably have experience in a fast paced operation ideally in a transport settingYou will have strong communication skills with the ability to communicate with people at all levelsDemonstrate excellent time management and organisational skills with the ability to work to tight deadlinesExcellent computer skills with the ability to use Google chrome applicationsDemonstrate the company's 'DNA' (core values) – Passion, Respect, Honesty, Flexibility, Caring and AccountabilityYou must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.Why Work With Us?Weekly pay with competitive ratesOngoing workSupportive team who value our driversOpportunities for ongoing training and upskilling24/7 on-call support if you need usIncreased hours if desiredApply Today – Drive Your Career Forward With Us!....Read more...
Manage housing telephone calls and requests and relaying messages to Housing Officers.
Contact relevant party to book repairs and log calls where applicable.
Provide admin support to the finance and housing team, this may include assisting in drafting tenancy agreements, letters to tenants and dealing with queries.
Assisting the Financial Controller in invoicing client accounts for housing and issuing quarterly statements/letters to tenants.
Assisting the Finance Officer to manage housing supplier invoices. This may include filing, entering on the system, creating remittances and assist in setting up payments.
Undertake other duties as required.
Person Specification
Strong attention to detail and accuracy.
Ability to work both independently and collaboratively.
Excellent verbal and written communication skills.
Positive, proactive approach to work.
Highly motivated and willing to learn.
Training:
You will achieve your Level 3 Business Administrator Apprenticeship Standard.
There are 8 workshops you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be ongoing opportunities for professional development and progression for the right candidate upon completion of the apprenticeship.Employer Description:Every Story provides high-quality support to people with autism and learning disabilities, as well as their families, through a network of services across South London.
At Every story we want to create supportive environments where people feel safe and confident enough to be themselves, letting their personalities shine beyond any label or limitation.
Our mission is to support people with learning disabilities and autistic people by offering personalised care that respects their individuality, encourages them to try new experiences, and helps them face challenges without fear. Whether it’s building confidence, improving mental wellbeing, finding meaningful employment, or pursuing activities they truly enjoy, we are there every step of the way. Through a family-like approach, we create safe spaces where everyone feels secure, valued, and free to express their true selves.
We want to set the standard for a world where people with learning disabilities and autistic people are defined by their personalities, encouraged to take bold steps, and free to be whoever and whatever they want to be.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Office Administrator, you’ll be supporting the day-to-day running of the office while learning valuable skills in administration, customer service, and business operations.
You’ll play an important part in helping the team stay organised and ensuring customers and suppliers receive a smooth and professional experience.
Key Responsibilities:
Answer incoming phone calls and emails, directing queries to the right team member or department.
Maintain and update customer records, including contact details and sales information.
Support the sales process by creating quotations, processing orders, preparing invoices, and handling dispatch paperwork.
Assist with purchase invoice processing, making sure all supplier bills are logged correctly and passed on for payment. (This is something for a later date)
Carry out general office admin tasks such as filing, scanning documents, and data entry to help keep everything running smoothly.
What You’ll Learn:
How to communicate professionally with customers and suppliers.
How to use business software and systems to manage data and documents. This includes our bespoke computer system called BCE (this is temporary as we will be getting a replacement in 2026) Microsoft packages like Outlook, Excel and Word.
The basics of sales and finance processes, including invoicing and order handling.
Time management, teamwork, and attention to detail in a busy office environment.
We are a small company, but we are a friendly team who work well together.Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:Admin Assistant.Employer Description:Established in 1967, Baugh & Weedon is a leading manufacturer of Non-destructive testing equipment with high quality products and services.
Sectors include:-
Oil & Gas, Aerospace, Rail & Automotive, Construction & Infrastructure, Power Generation, Renewable Energy, Manufacturing.
Based in the UK but we work with customers and projects across the globe due to our extensive worldwide network of distributors and partners.
All of our partner companies are long-established in their country or region and with extensive local NDT market knowledge, combined with our expertise, the customer benefits greatly from local expertise and support.Working Hours :Monday – Friday, 9am-5pm, with 30 minutes unpaid lunch.Skills: Hard working,Willingness to learn,Flexibility,Curiosity,Positive attitude,Reliable,Honest,Confident....Read more...
General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To perform all general administrative tasks associated with the laboratory
To act as the first point of call for non-technical queries
To assist with information coordination for laboratories customers and internal stakeholders (e.g. sales staff and marketing staff)
To assist in the maintenance of records including CRM tools and accounts software/systems
To provide administrative support for on-going projects including those carried out with other Eurofins business units
To support the day-to-day operations of the laboratory including the provision of required consumables, equipment and arranging logistics
To support the Office Manager in day to day activities and deputise in their absence
To administer Sales and Orders including all aspects of invoices
To follow up customers for payment and information required
To manage customer hospitality on-site arranging lunches and refreshments
To manage and file all laboratory documents
To support in commercial activities (RFQ process and follow up) as directed by the LBM
To liaise with our IT resources (internal or external) to resolve IT issues
To manage receipt and dispatch of goods to customers
To act as a Personal Assistant (PA) to the Laboratory Business Manager (as required)
To maintain all office equipment including maintaining supplies, upgrades and leasing
To ensure that he/she obtains and maintains the requisite competences to perform his/her duties (eg technical, PTS etc) and carries out his/her duties in accordance with all Eurofins policies, procedures and processes, including, but not limited to, the Health & Safety at Work Act (1974)
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if required
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:All training will be completed within the workplace. Ensure you can travel to the office on a daily basis.Employer Description:Eurofins Electrical & Electronic UK Ltd is a leading provider of compliance, certification and testing services to manufacturers, designers, retailers and importers of electrical and electronic products in the UK and globally.
Our UKAS Accredited testing laboratories are located in Devon, Southampton, London, Bristol, Castleford and Grangemouth, with our head office in York.
In addition to these locations, the wider Eurofins E&E UK network includes Eurofins E&E CML Ltd and AQL EMC, industry-leading providers of hazardous location certification and aerospace/defence EMC testing, respectively.
Alongside our EMC, Electrical Safety and RF testing services, we offer an extensive range of compliance and certification services, as well as test equipment calibration and reference RF sources.Working Hours :Monday - Friday, 9.00am - 5.00pm. Half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Knowledge of IT systems,Knowledge of Microsoft office,Time management....Read more...
Reception:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Deal with all general enquiries including booking, cancelling and amending appointments
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Register new patients to the practice onto the Clinical System.
Ensure urgent and home visit requests are recorded appropriately to ensure timely action
Receive and make telephone calls as required. Participate in the practice centralised call centre
Promote online services to patients
Advise patients of relevant charges for private services
Take payment and issue receipts for any chargeable services, ensuring accurate record keeping
Administration:
Action prescription requests within the practice timeframe, liaising with pharmacies as appropriate
Receive and disseminate incoming mail as appropriate
Ensure any safeguarding report requests are passed to the PA to Operations Manager responsible for safeguarding in a timely manner
Open / Close premises in line with procedure – including activation / deactivation of alarm
Ensure the premises are completely secure
Report any security issues accordingly
Training:Business Administrator Level 3 Apprenticeship Standard:
The training for this apprenticeship with Havant and South Downs College will be work based with support and coaching from a college workbased trainer
Review meetings will be held once a month either in the workplace or on Teams
Training Outcome:
Potential for a permanent role in the practice reception team (subject to availability at time of completion) or opportunity to pursue development as opportunities arise
Employer Description:Portsdown Group Practice covers the whole of Portsmouth from postcode PO1 to PO7.
We are a 6 site Practice with a total list size of approx. 62,400 patients. We have 11 Clinical Partners, a vast number of Salaried GPs, Nurse / Paramedic Practitioners, Clinical Pharmacists, a comprehensive Nursing team and other associated health practitioners. We are an active training practice.
Due to our size our organisational structure includes a Management Team, based at Kingston Crescent (Group Business Director, Operations Manager, Finance Manager, Business Intelligence Manager, Clinical Team Manager and Management Support Team) and a surgery team at each site.
We have also employed an extensive team through our Primary Care Network (PCN) funding. This includes Social Prescribers, Pharmacy Technicians, Frailty and Palliative Care Coordinators and Podiatrist.
The practice operates out of 6 surgeries, Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP), Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
Everyone working within the Practice is committed to the provision of high-quality care for the benefit of our patients, whom we respect and value. We strive to be an open-minded, friendly, caring, and inclusive team.Working Hours :Monday, 08:00 - 17:30,
Tuesday, 09:30 - 18:30,
Wednesday, 08:00 - 15:30,
Thursday, 08:00 - 13:00,
Friday, 10:00 - 18:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Ability to work under pressure,Ability to prioritise,Good interpersonal skills,Resilient....Read more...
The apprentice will assist the team with a wide variety of tasks across internal and external communications, which will provide excellent training for a wide variety of communications-related roles across the University in both colleges and other departments. This will include assisting with the planning and organisation of events (including high-profile lectures, alumni events, celebratory events and internal events), responding to a wide range of enquiries from both internal and external contacts, assisting with website and social media activities, and delivering communications support to the rest of the team, as well as to the wider department.
Responsibilities
You will be fully trained to carry out the following main tasks listed below:
Enquiry handling:
Act as the first port of call for all types of enquiries. Respond to emails, phone calls, and other communications
Deal with requested edits to the department’s website, including department members’ website profiles and the department’s intranet
Respond to queries about internal and external events in a timely and helpful manner
Respond to a wide variety of department members’ queries, including senior academics, with a helpful manner, and demonstrate a high level of attention to detail
Website and social media administration:
· Support the Website Officer in updating the Department’s website and intranet, and review content regularly to ensure it is accurate
· Liaise with lecturers and students about the creation of, and edits to, their profile pages on the Department website
· Assist with creating and scheduling posts on the Department’s social media accounts, including content creation with the support and guidance of the team.
Event administration:
· Support the Events and Alumni Officer with planning internal and external events that align with department goals and strategy
· Assist with answering queries, booking rooms and venues, catering, accommodation, travel arrangements, and any other relevant requirements for departmental events
· Input and edit information about department events onto OxTalks
· Assist with the promotion of internal and external events, including email newsletters, social media and intranet posts
· Attend events to ensure all arrangements run smoothly, sometimes out of hours work for such events will be required, with sufficient notice
Additional duties:
As a new starter, you will be expected to complete mandatory training for the department and, if applicable, your role, these include:
· Information security and Data Protection
· Implicit Bias
· Bullying and Harassment training
· Equality and Diversity briefing
· Harassment in Higher Education
This is to ensure the department remains committed to providing a positive, supportive and inclusive environment for all.
Access to these training courses will be provided once in post.
Please note that there is a more detailed Job Description/Selection Criteria on the University of Oxford jobs and vacancies page - vacancy reference 182155. Please read this before applying.Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday full-time. Times to be confirmed. This is an 18 month apprenticeship within a two year employment contract.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Willing to learn new skills,Adaptability,Interest in marketing,Social media skills....Read more...
General Administration
Provide general administrative support to staff and departments across the school.
Act as a point of contact for staff, students, parents, and visitors, dealing with enquiries professionally both in person and by phone or email.
Support reception and front office duties, including signing in visitors (ensuring safeguarding processes are followed), answering phones, and handling mail.
Prepare and distribute letters, reports, forms, and newsletters using Microsoft Office or Google Workspace.
Maintain and update school records (manual and digital), including student data, attendance records, and filing systems.
Help with data entry and maintaining the school’s management information system (MIS).
Assist with attendance monitoring and reporting.
Assist with the organisation of meetings and school events, including booking rooms and taking minutes.
Liaise with teaching and support staff to ensure accurate and timely communication and record-keeping.
Finance & Business Support
Assist in processing purchase orders, invoices, and payment requests through the school’s finance system.
Liaise with external suppliers and service providers regarding orders, deliveries, and queries.
Help monitor income and expenditure for school trips, events, and departmental budgets.
Support with petty cash handling, logging of receipts, and basic financial reporting.
Assist in maintaining accurate records for stock control and asset management.
Liaison & Communication
Liaise with parents and carers regarding school payments, trips, and general enquiries.
Work with external organisations such as suppliers, contractors, and local authorities, ensuring timely and accurate communication.
Collaborate with internal departments (e.g. pastoral, curriculum, site staff) to support administrative and operational needs.
Compliance & Policies
Ensure compliance with school policies, particularly in relation to data protection, confidentiality, safeguarding, and health and safety.
Handle sensitive information appropriately and in line with GDPR regulation
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility.
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement.
Help foster a positive culture by upholding the vision and aims of the school.
Have due regard for data protection, confidentiality, child protection and health and safety policies.
Work with pupils and staff in a courteous, caring and responsible manner.
Work with visitors in such a way that it enhances the reputation of the school.
Support the school in helping to prepare for external inspections (e.g. OFSTED).
Help protect the school environment by making sure working areas (including shared areas, stockrooms and workstations) are tidy, clutter free and safe to use.
As a user of the school’s network, you must comply with the school’s IT policy and social media policy and understand that the school may monitor your emails and internet activity.
Requests to take time in lieu during term time will be treated on an individual basis and must fit with the needs of the school.
Training:
Level 3 Business Administrator Apprenticeship Standard St Peter’s Catholic High School.
Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time admin assistant or finance/admin officer role.
Further Training: You could move on to a Level 3 or 4 apprenticeship in:
Business Administration
School Business Management
Finance or Accounting (e.g. AAT)
Transferable Experience: Even if there’s no role at the school, you’ll have gained:
Valuable admin experience
A recognised qualification
Strong references to help you apply elsewhereEmployer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term-time only. Working times are flexible, but generally 8:30am -3:30pm Mondays to Thursdays and 8:30am-3:00pm on Fridays with a 30-minute unpaid lunch. Working from home is allowable for some of this time, but it must meet the needs of the school.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Respect for the Catholic Ethos,Character and Personal Conduct,Adaptability....Read more...
