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Account Manager, Ticketing
Full-Time; PermanentDate Posted: April 1, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team? Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019 What will you do?The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk. Ticketing Operations & Process Management Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding. Leadership & Administration Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures. What else? Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Level 3 Early Years Educator Apprenticeship
1. You will provide support to pupils. You will: Supervise and provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities. Assist with the development and implementation of Individual Education/Behaviour Plans and Personal Care programmes. Establish constructive relationships with pupils and interact with them according to individual needs. Promote the inclusion and acceptance of all pupils. Encourage pupils to interact with others and engage in activities led by the teacher. Set challenging and demanding expectations and promote self-esteem and independence. Provide feedback to pupils in relation to progress and achievement under guidance of the teacher. 2. You will provide support for the teacher. You will: Create and maintain a purposeful, orderly and supportive environment, in accordance with lesson plans and assist with the display of pupils’ work. Use strategies, in liaison with the teacher, to support pupils to achieve learning goals. Assist with the planning of learning activities and lesson plans. Monitor pupils’ responses to learning activities and accurately record achievement/progress as directed. Provide detailed and regular feedback to teachers on pupil’s achievement, progress, problems etc. Promote good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour. Establish constructive relationships with parents/carers. Provide clerical/admin support e.g. photocopying, typing, filing, collecting money, administer coursework etc. 3. You will provide support for the curriculum. You will: Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to pupil responses. Undertake programmes linked to local and national learning strategies e.g. literacy, numeracy, early years recording achievement and progress and feeding back to the teacher. Support the use of ICT in learning activities and develop pupils’ competence and independence in its use. Prepare, maintain and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use. 4. You will provide support for the school. You will: Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person. Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop. Contribute to the overall ethos/work/aims of the school. Appreciate and support the role of other professionals. Attend and participate in relevant meetings as required. Participate in training and other learning activities and performance development as required. Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtime. Accompany teaching staff and pupils on visits, trips and out of school activities as required and take responsibility for a group under the supervision of the teacher. Training Outcome:Progression for the right candidate.Employer Description:Although we aim for academic success for our pupils, we believe that this can only be worthwhile in a context of strong personal development. It is essential that children learn how to be healthy and safe so that they can enjoy success as they grow and develop. We want to help families to develop young people who are positive and confident to access what the world around them has to offer but who also understand the importance of adding to their community and wider society for the benefit of all. We want our pupils to accept that everyone is unique and has value and that we can all live and work together by accepting our differences and uniqueness.Working Hours :Monday - Friday, 08:15 - 16:15.Skills: Communication skills,Problem solving skills,Team working,Initiative ....Read more...
Planning and Implementation Manager
About YouAre you passionate about turning data into real-world impact?Ready to lead planning excellence and drive change? Do you want to help shape the future for Communities?If that sounds like you, this is your opportunity! We’re building a newly emerging Environment Programme Delivery Office, and we need your expertise to help project managers deliver transformational projects.Turn Data into ActionYour skills in scheduling, governance, and resource planning will empower decision-makers, ensuring successful delivery with clear insights and strategic execution. You’ll work hand-in-hand with our Performance and Reporting Manager to bring efficiency and precision to large-scale environmental programmes. Lead, Coach, and CollaborateThis isn’t just about planning—it’s about shaping how we work. You’ll be the go-to expert in project planning, guiding teams, training staff, and influencing national stakeholders to improve delivery and create lasting impact. What You Bring to the Role✅ Project Planning Excellence – Skilled in scheduling, forecasting, and integrated schedule management. ✅ Governance & Compliance Knowledge – Best practices and alignment with structured frameworks. ✅ Resource & Capacity Management – Optimising workforce planning and supply chain schedules. ✅ Stakeholder Engagement & Communication – Confident in guiding teams and coaching project staff. ✅ Analytical, Organised & Improvement-Focused – Detail-driven, proactive, and solutions-oriented. This is your chance to make a real difference.About The RoleYou’ll take charge of developing, maintaining, and refining integrated project schedules across the EPDO programmes. Ensuring timelines align with risk assessments and assurance processes and keeping delivery goals firmly on track, your planning expertise will be the backbone of successful project execution. You’ll be the key link between planning and governance, working closely with the Risk and Assurance Manager to ensure projects pass pre-Gate Reviews smoothly. You’ll provide planning assurance, improve project oversight, and transform complex data into clear, actionable insights through tools like Power BI helping the leadership team make informed decisions that keep projects moving forward. This role is all about building strong relationships. You’ll run training sessions, lead project support meetings, and collaborate with a range of stakeholders including; DESNZ, NRW and Defra to ensure planning processes align with strategic priorities and deliver real impact. Your ability to engage, guide, and influence will be crucial in creating a high-performing network across the programme. You’ll ensure resources are allocated effectively, coordinating integrated planning that keeps schedules aligned with supply chain requirements and contractual obligations. From optimising workforce planning to maintaining accurate scheduling, your ability to balance capacity and demand will be essential to keeping projects on time and on target. Planning is never static and you’ll be at the forefront of driving efficiency and innovation. You’ll embed best practices, compliance standards, and improvement strategies into project planning, ensuring every process contributes to faster, smarter, and more effective delivery. Your insights will help shape the future of environmental programme planning, making a lasting impact on coalfield communities. We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 22nd June 2025Sifting date: 24th June 2025Interviews: 2nd July 2025(If you are unavailable on this interview date, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...
Teaching Assistant Apprenticeship
Support for Pupils Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations Supervise and support pupils to undertake agreed learning activities / programmes linked to local and national curriculum and learning strategies, e.g. literacy, numeracy, or early years Adjusting activities according to pupil responses and needs, including for those with special educational needs The role may include supporting and implementing pupils’ personal programme, including social, health, physical, hygiene, and welfare matters. The pupil may also need assistance to access different areas of the school. To administer basic first aid and/or medication as required Promote inclusion and acceptance of all pupils by encouraging them to interact with each other and to engage in activities led by the teacher Support the effective use of ICT in learning activities and develop pupils’ competence and independence in its use Support the implementation of Individual Education Plans and Behaviour Plans Promote self-esteem and independence amongst pupils Provide feedback to pupils on their progress and achievement under the guidance of a teacher, in line with school policy Support for Teachers: Promote good pupil behaviour, dealing promptly with conflicts in line with school behaviour policies Establish constructive relationships with parents and carers, promoting the School’s home/school liaison policy Assist the teacher with the preparation of teaching and learning materials and resources Provide detailed feedback to teachers on pupils’ achievement, progress, problems etc. as requested Undertake pupil record keeping as requested, and assist with the collation of pupil reports as requested by the teacher, which may involve data inputting Assist with the display of pupils’ work Administer and mark straightforward routine tests, e.g. spelling or mental arithmetic, and invigilate tests as required Provide clerical support for teachers, e.g. photocopying, filing, collecting money, checking deliveries and placing goods in stock and maintaining records of stock, administering coursework, production of work sheets for agreed activities Support for the School: To support others within the classroom and the School, contributing to the achievement of School objectives by working as part of a team Assist with activities outside the classroom, working as part of a team to support pupils at lunchtime Accompany teaching staff and pupils on visits, trips and out-of-school activities as required and take responsibility for a group under the supervision of a teacher Standard duties: To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all To uphold and promote the Christian values and the ethos of the school To implement and uphold the policies, procedures and codes of practice of the School, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises To participate and engage with workplace learning and development opportunities to continually improve own performance and that of the team/school Training: Teaching Assistant Level 3 Apprenticeship Standard You will attend weekly, off the job training sessions at the Oldham College Training Outcome: Any successful apprenticeship who demonstrates the ability and necessary skills to carry out the role of a L3 Teaching Assistant to a high standard, would be considered for any permanent vacancy that may arise in the school. This would be part of a further recruitment process Employer Description:Our school is grounded on friendship towards everyone we meet, on trust between children, staff and our wider community and on compassion shown through empathy for all. Our vision is for all members of our school community to be equipped to serve in God’s world and live life to its fullest.Working Hours :Monday to Friday, term time only plus 3 days as directed by the Head Teacher. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Reliable and hard working ....Read more...
Teaching Assistant Apprenticeship
Support for Pupils Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations. Supervise and support pupils to undertake agreed learning activities / programmes linked to local and national curriculum and learning strategies, e.g. literacy, numeracy, or early years. Adjusting activities according to pupil responses and needs, including for those with special educational needs. The role may include supporting and implementing pupils’ personal programme, including social, health, physical, hygiene, and welfare matters. The pupil may also need assistance to access different areas of the school. To administer basic first aid and/or medication as required. Promote inclusion and acceptance of all pupils by encouraging them to interact with each other and to engage in activities led by the teacher. Support the effective use of ICT in learning activities and develop pupils’ competence and independence in its use. Support the implementation of Individual Education Plans and Behaviour Plans. Promote self-esteem and independence amongst pupils. Provide feedback to pupils on their progress and achievement under the guidance of a teacher, in line with school policy. Support for Teachers Promote good pupil behaviour, dealing promptly with conflicts in line with school behaviour policies. Establish constructive relationships with parents and carers, promoting the School’s home/school liaison policy. Assist the teacher with the preparation of teaching and learning materials and resources. Provide detailed feedback to teachers on pupils’ achievement, progress, problems etc. as requested. Undertake pupil record keeping as requested, and assist with the collation of pupil reports as requested by the teacher, which may involve data inputting. Assist with the display of pupils’ work. Administer and mark straightforward routine tests, e.g. spelling or mental arithmetic, and invigilate tests as required. Provide clerical support for teachers, e.g. photocopying, filing, collecting money, checking deliveries and placing goods in stock and maintaining records of stock, administering coursework, production of work sheets for agreed activities. Support for the School To support others within the classroom and the School, contributing to the achievement of School objectives by working as part of a team. Assist with activities outside the classroom, working as part of a team to support pupils at lunchtime Accompany teaching staff and pupils on visits, trips and out-of-school activities as required and take responsibility for a group under the supervision of a teacher. Standard duties To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all. To uphold and promote the Christian values and the ethos of the school. To implement and uphold the policies, procedures and codes of practice of the School, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection. To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises. To participate and engage with workplace learning and development opportunities to continually improve own performance and that of the team/school. Training:You will attend weekly, off-the-job training sessions at the Oldham College.Training Outcome:Any successful apprenticeship who demonstrates the ability and necessary skills to carry out the role of a L3 Teaching Assistant to a high standard, would be considered for any permanent vacancy that may arise in the school. This would be part of a further recruitment process.Employer Description:At East Crompton St James’, Christian values are at the heart of all that we do and all that we are in school and in the wider community. We work together as one, having confidence in everyone’s potential to persevere whilst showing courage, respect and trust in all. Our vision is for all members of our school community to be equipped to serve in God’s world and live life to its fullest.Working Hours :Monday to Friday, term time only plus 3 days as directed by the Head Teacher. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Reliable and hard working ....Read more...
Apprentice Teaching Assistant
Each day will be different however the main duties will remain the same and you will receive training and support to enable you to assist in carrying out the following: Support for pupils: ● Supervise and provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities● Assist with the development and implementation of Individual Education / Behaviour Plans and Personal Care programmes including the delivery of interventions● Establish constructive relationships with pupils and interact with them according to individual needs● Promote the inclusion and acceptance of all pupils● Encourage pupils to interact with others and engage in activities led by the teacher● Set challenging and demanding expectations and promote self-esteem and independence● Provide feedback to pupils in relation to progress and achievement under guidance of the teacher Support for the teacher: ● Create and maintain a purposeful, orderly, and supportive environment, in accordance with lesson plans and assist with the display of pupils’ work● Use strategies, in liaison with the teacher, to support pupils to achieve learning goals● Assist with the planning of learning activities● Monitor pupils’ responses to learning activities and accurately record achievement/progress as directed● Provide detailed and regular feedback to teachers on pupils’ achievement, progress, problems, etc.● Promote good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour● Establish constructive relationships with parents/carersUndertake marking of pupils’ work● Provide clerical/admin support e.g. photocopying, typing, filing Support for the curriculum: ● Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to pupil responses● Undertake programmes linked to local and national curriculums● Support the use of ICT in learning activities and develop pupils’ competence and independence in its use● Prepare, maintain, and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use Support for the school: ● Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person/use of CPOMS● Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop● Contribute to the overall ethos/work/aims of the school● Appreciate and support the role of other professionals● Attend and participate in relevant meetings as required● Participate in training and other learning activities and performance development as required● Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtime● Accompany teaching staff and pupils on visits, trips and out of school activities as required and take responsibility for a group under the supervision of the teacherTraining:Level 3 Teaching Assistant Apprenticeship Standard: ● Level 1/2 functional skills in maths and English (if required)● As an Apprentice Teaching Assistant, your role will be to provide support to teachers, pupils and support for the curriculum and school● You will work under the instruction/guidance of teaching/senior staff to undertake work/care/support programmes, to enable access to learning for pupils and to assist the teacher in the management of pupils and the classroom● The apprenticeship will be delivered through a day release programme at our training centre in Sheffield to support the learning in the workplaceTraining Outcome:On successful completion of the apprenticeship, the candidate may have the opportunity to apply for a permanent role should a vacancy arise.Employer Description:A fantastic opportunity has arisen to join our happy and successful team as an Apprentice Teaching Assistant on an 18-month training programme working across Cascade Multi Academy Trust. Our vision at Cascade MAT is to transform the life chances of our children; ensure safe and secure learning environments; create inspirational places for our staff to work and to be an influential part of the local community. Across the Trust we inspire our children to aim high and succeed, equipping them with the necessary skills and knowledge for the future. We promote understanding, respect and tolerance for each other. We are now in our fifth year of delivering bespoke provision within our three integrated resource bases for primary aged children. These bases are carefully designed spaces with bespoke teaching and sensory areas. Each provision caters for up to twelve children. Cascade IR offers specialist support for children with a range of complex needs including Communication and Interaction difficulties, Cognition and Learning difficulties and/or Social, Emotional and Mental Health needs. The children are placed in the setting by the Local Authority, based on their Educational Health and Care Plan (EHCP).Working Hours :Monday and Tuesday 8.30am-4.00pm Wednesday 8.30am-4.30pm Thursday and Friday 8.30am-3.30pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...