An Opportunity Has Arisen for a Field Service Engineer (Door Security Systems) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Field Service Engineer, you will be providing expert service, maintenance, and repair of specialist security and access equipment across client sites.
This is an on-field role offering a salary range of £35,000 - £37,000 and benefits. You will not be required to take part in on-call duties but expect to work overtime.
You Will Be Responsible For:
* You will act as the main contact for all technical service duties, covering upkeep, restoration, setup, and issue resolution.
* Carrying out planned maintenance, repair, and troubleshooting of mechanical and electrical systems
* Maintaining accurate service records and job updates via mobile devices
* Managing van stock efficiently and ensuring all tools and materials are available for assigned work
* Ensuring work is completed to the highest safety and quality standards
* Supporting colleagues in the field when required
* Providing excellent service to customers and representing the company professionally at all times
What We Are Looking For:
* Previously worked as a Field Service Technician, Field Service Engineer, Field Engineer, Field Technician, Maintenance Engineer, Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Automatic Door Engineer, Roller Shutter Engineer, Industrial Door Engineer, Door Engineer or in a similar role.
* Prior field service experience preferably in mechanical or electrical environment.
* Ideally have experience with roller shutters and automatic doors
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
What's on offer:
* Competitive Salary
* Overtime opportunities.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
This is a fantastic opportunity to join a respected business and take the next step in your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Access control, Entrance control, security systems, Doors & Shutters, Doors, Shutters, roller shutter
....Read more...
An Opportunity Has Arisen for a Field Service Technician (Door Security Systems) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Field Service Technician, you will be providing expert service, maintenance, and repair of specialist security and access equipment across client sites.
This is an on-field role offering a salary range of £35,000 - £37,000 and benefits. You will not be required to take part in on-call duties but expect to work overtime.
You Will Be Responsible For:
* You will act as the main contact for all technical service duties, covering upkeep, restoration, setup, and issue resolution.
* Carrying out planned maintenance, repair, and troubleshooting of mechanical and electrical systems
* Maintaining accurate service records and job updates via mobile devices
* Managing van stock efficiently and ensuring all tools and materials are available for assigned work
* Ensuring work is completed to the highest safety and quality standards
* Supporting colleagues in the field when required
* Providing excellent service to customers and representing the company professionally at all times
What We Are Looking For:
* Previously worked as a Field Service Technician, Field Service Engineer, Field Engineer, Field Technician, Maintenance Engineer, Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Automatic Door Engineer, Roller Shutter Engineer, Industrial Door Engineer, Door Engineer or in a similar role.
* Prior field service experience preferably in mechanical or electrical environment.
* Ideally have experience with roller shutters and automatic doors
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
What's on offer:
* Competitive Salary
* Overtime opportunities.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
This is a fantastic opportunity to join a respected business and take the next step in your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Access control, Entrance control, security systems, Doors & Shutters, Doors, Shutters, roller shutter
....Read more...
An opportunity has arisen for a Trainee Field Service Technician (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Technician, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
An opportunity has arisen for a Trainee Field Service Technician (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Technician, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
An opportunity has arisen for a Trainee Field Service Engineer (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Engineer, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
An opportunity has arisen for a Trainee Field Service Engineer (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Engineer, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
Provide technical support to staff, troubleshooting hardware, software, and network issues
Aid and support local IT team with Data and Security issues
Work with 3rd party IT provider to support issues as needed
Prioritise and schedule problems
Assist in the installation, configuration, and maintenance of IT equipment (PCs, laptops, printers, mobile devices)
Support the setup and management of user accounts, permissions, and access rights
Help maintain IT asset records and documentation
Learn appropriate software and hardware used and supported by the organization
Monitor and report common IT issues to improve system reliability
Support routine maintenance tasks and updates under supervision
Ensure compliance with IT policies, procedures, and data security standards
Learn and develop skills in networking, cloud platforms, and system administration
Provide excellent customer service and communicate effectively with users of all technical levels
Escalate unresolved or complex issues to relevant support
Assist with Project delivery
The succesful apprentice will be expected to work between the 2 different locations- approximatley 2 days per week at each location.Training:The apprentice will be expected to attend an online lesson one day per week.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once eveyr 6-8 weeks.Training Outcome:
There is the potential for a permanent position for the succesful canididate, on completion of this apprenticeship
Employer Description:From our manufacturing facility in Halesowen, situated right in the heart of the industrial Black Country, we operate a varied range of Forging Presses and Hammers which gives us a unique capability to manufacture components from as little as 1 Kg to 80 tonnes with lengths up to 23 Metres.Working Hours :Monday to Friday, between 8am and 5pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working....Read more...
An exciting opportunity has arisen for an ICT Assistant Project Manager to support the delivery of innovative technology projects across a leading hospitality group.You will work closely with the IT Technical Project Lead to drive IT initiatives across hotel operations, corporate systems, and guest-facing platforms - ensuring seamless implementation, efficiency, and great user experience.The role:
Support the planning, execution, and delivery of IT projects across multiple sites.Oversee systems such as PMS, POS, CRM, mobile apps, and smart room tech.Coordinate vendors, manage timelines, and ensure projects align with business goals.Support integrations, data security, and compliance (GDPR, cybersecurity).Provide technical and operational support, documentation, and user training.Assist in improving ICT processes, performance, and service quality.
Experience:
Degree in IT, Computer Science, or related field (or equivalent experience).Experience supporting or managing IT projects - ideally within hospitality or multi-site environments.Knowledge of PMS, POS, CRM systems and integrations.Excellent problem-solving, communication, and organisational skills.Familiarity with Agile or PRINCE2 methodologies is desirable.
....Read more...
An opportunity has arisen for a Commercial Heating Engineer with 10 years of experienceto join a well-established company providing heating, plumbing, and renewable energy solutions specialising in boilers, heat pumps, solar systems, and water hygiene services.
As a Commercial Heating Engineer, you will be responsible for the installation, maintenance, and repair of commercial heating systems. This full-time role offers a salary range of £38,000 - £55,000 and benefits.
You will be responsible for:
* Overseeing installation and servicing projects from start to completion.
* Diagnosing system faults and carrying out effective repairs.
* Conducting regular maintenance and inspections.
* Ensuring all work meets safety and compliance standards.
* Contributing ideas to improve and develop heating system efficiency.
* Maintaining a professional approach and delivering consistently high-quality results.
What We Are Looking For:
* Previously worked as a Commercial Heating Engineer, Heating Engineer, Gas Engineer, Plumbing and Heating Engineer, Boiler Engineer or in a similar role.
* Proven experience of 10 years in plumbing and heating, ideally within the commercial sector.
* Strong technical knowledge and a proactive, problem-solving mindset.
* Relevant industry qualifications (such as City & Guilds, CSCS or equivalent)
* Must be able to pass necessary security checks.
* Full, clean UK driving licence.
What's on Offer:
* Competitive Salary
* Company van and fuel card.
* Company mobile phone and tablet.
* Full uniform and PPE provided.
* 20 days holidays entitlement with additional days for length of service.
* Option to purchase extra annual leave.
* Company pension scheme.
* On-site parking.
* Loyalty bonus
* Performance bonus
* Opportunities for overtime and career progression.
* Ongoing professional training and support.
This is an excellent opportunity to join a respected organisation that values quality, teamwork, and long-term growth.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Plumbing and Heating Engineer with 10 years of experienceto join a well-established company providing heating, plumbing, and renewable energy solutions specialising in boilers, heat pumps, solar systems, and water hygiene services.
As a Plumbing and Heating Engineer, you will be responsible for the installation, maintenance, and repair of commercial heating systems. This full-time role offers a salary range of £38,000 - £55,000 and benefits.
You will be responsible for:
* Overseeing installation and servicing projects from start to completion.
* Diagnosing system faults and carrying out effective repairs.
* Conducting regular maintenance and inspections.
* Ensuring all work meets safety and compliance standards.
* Contributing ideas to improve and develop heating system efficiency.
* Maintaining a professional approach and delivering consistently high-quality results.
What We Are Looking For:
* Previously worked as a Commercial Heating Engineer, Heating Engineer, Gas Engineer, Plumbing and Heating Engineer, Boiler Engineer or in a similar role.
* Proven experience of 10 years in plumbing and heating, ideally within the commercial sector.
* Strong technical knowledge and a proactive, problem-solving mindset.
* Relevant industry qualifications (such as City & Guilds, CSCS or equivalent)
* Must be able to pass necessary security checks.
* Full, clean UK driving licence.
What's on Offer:
* Competitive Salary
* Company van and fuel card.
* Company mobile phone and tablet.
* Full uniform and PPE provided.
* 20 days holidays entitlement with additional days for length of service.
* Option to purchase extra annual leave.
* Company pension scheme.
* On-site parking.
* Loyalty bonus
* Performance bonus
* Opportunities for overtime and career progression.
* Ongoing professional training and support.
This is an excellent opportunity to join a respected organisation that values quality, teamwork, and long-term growth.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for aHeating Engineer with 10 years of experienceto join a well-established company providing heating, plumbing, and renewable energy solutions specialising in boilers, heat pumps, solar systems, and water hygiene services.
As a Heating Engineer, you will be responsible for the installation, maintenance, and repair of commercial heating systems. This full-time role offers a salary range of £38,000 - £55,000 and benefits.
You will be responsible for:
* Overseeing installation and servicing projects from start to completion.
* Diagnosing system faults and carrying out effective repairs.
* Conducting regular maintenance and inspections.
* Ensuring all work meets safety and compliance standards.
* Contributing ideas to improve and develop heating system efficiency.
* Maintaining a professional approach and delivering consistently high-quality results.
What We Are Looking For:
* Previously worked as a Commercial Heating Engineer, Heating Engineer, Gas Engineer, Plumbing and Heating Engineer, Boiler Engineer or in a similar role.
* Proven experience of 10 years in plumbing and heating, ideally within the commercial sector.
* Strong technical knowledge and a proactive, problem-solving mindset.
* Relevant industry qualifications (such as City & Guilds, CSCS or equivalent)
* Must be able to pass necessary security checks.
* Full, clean UK driving licence.
What's on Offer:
* Competitive Salary
* Company van and fuel card.
* Company mobile phone and tablet.
* Full uniform and PPE provided.
* 20 days holidays entitlement with additional days for length of service.
* Option to purchase extra annual leave.
* Company pension scheme.
* On-site parking.
* Loyalty bonus
* Performance bonus
* Opportunities for overtime and career progression.
* Ongoing professional training and support.
This is an excellent opportunity to join a respected organisation that values quality, teamwork, and long-term growth.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Diagnosing and resolving hardware and software issues quickly and efficiently, ensuring employees can stay productive
Communicating clearly with users to understand their issues, manage expectations, and provide timely updates with a professional, approachable manner
Making sure new starters have everything they need from day one and that departing employees’ access is securely and properly managed.
Supporting the implementation of security controls and helping safeguard our systems and data
Assisting with the setup, maintenance, and decommissioning of laptops and mobile devices, as well as keeping accurate records of IT assets and stock
Working closely with senior engineers to expand your knowledge of our systems and develop your technical expertise
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Citywire provides news, information and insight for professional advisers and investors around the world.
They publish their own news, analysis and unique fund manager performance information that helps professional investors such as financial advisers, wealth managers and fund selectors make the best decisions about where to place their clients’ money.
They are totally independent and passionate about what they do. They won’t compromise in our quest to provide investors with the best and most accurate news, insight and data. The aim is always to help people Make Better Investments™.
Set up in 1999, they now have more than 200 employees in London, New York, Milan, Munich and Singapore.
They cover - and connect - all sides of the $100 trillion global asset management industry - through their news, events and insights.
At Citywire, they uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Their culture promotes constructive dialogue and collaboration on a global scale.Working Hours :Monday to Friday, between 9.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices.
Support in carrying out repairs including component replacements, upgrades, and system rebuilds.
Help maintain accurate job records and manage ticketing systems.
Provide friendly and professional front-desk support to walk-in customers.
Support stock management and basic workshop organisation.
Assist with client onboarding to Microsoft 365, including account setup and licensing.
Learn to manage users, groups, and permissions within Microsoft 365.
Help troubleshoot common email, Teams, and OneDrive issues.
Support security administration including MFA, password resets, and compliance checks.
Shadow senior staff in resolving client tickets and projects.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:This apprenticeship is designed to provide a strong foundation for a career as an IT Technician, Microsoft 365 Administrator, or Helpdesk Engineer. Successful apprentices may progress into permanent roles within the company or continue into advanced IT qualifications.Employer Description:Computer Angels is a London-based IT support company offering friendly, expert computer services to home users and small businesses. Since 2005, they've provided help with installations, repairs, virus removal, networking, data recovery, and more—both remotely and through on-site visits. Based in Fulham, they serve areas across West and South West London, with a “no fix – no fee” guarantee.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
The IT Support / Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients.
Responsibilities include:
Supporting Microsoft 365 Applications and Platforms.
Supporting Microsoft Azure platforms to a basic level.
Troubleshooting Desktop Operating Systems.
Supporting of VOIP and Teams Phone systems.
Supporting Windows Active Directory Services to a basic level.
Installing computer hardware operating systems/applications remotely and onsite.
Troubleshooting system/network issues and diagnosing hardware/software faults.
Supporting Client Firewall, Sonicwall knowledge is an advantage.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications and setting up new user accounts / passwords etc.
Responding within agreed SLA’s to call-outs.
Prioritising and managing a range of open cases at any one time.
Establish working relationships with customers and suppliers.
Training:You will be self-motivated with strong communication skills and outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.
Knowledge / experience should include:
Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc.
Excellent knowledge of Desktop and Office products.
A working knowledge of the use of Powershell.
Good understanding of Microsoft products like SQL, Microsoft Server, Active Directory.
Ability to fault-find technology to include switches, firewalls, routers, internet connections, printers, wireless solutions, cabling issues.
The ability to work in a fast paced, dynamic environment, prioritising, and multi-tasking effectively.
Demonstrate expertise in all activities associated in the provision of a managed service.
Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customer’s systems.
You will have attained or be working towards your Microsoft 365 fundamentals.
Information Communications Technician Training
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security.
Hardware & Software.
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies.
Technical Problem Solving.
Advanced-Data Security.
Computer Networks.
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is important and they pride themselves on their fantastic staff retention rate. Upon successful completion of the apprenticeship, there will be exciting opportunities for progression within the business for the right candidate.Employer Description:We’re an IT & Telephony Support business based in Bristol. We’ve been around for over twenty years, which has given us enough time to get to be pretty good at what we do.
And what we do is take the gamble out of your business IT & Telephony.
We’re an enthusiastic team that’s worked hard to create an IT & Telephony company with a simple approach. Some IT firms make IT support an unnecessarily complex issue.Working Hours :Monday to Friday, 9am to 5pm, or 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
