Handling phone / email enquiries - greeting internal & external customers professionally
Inputting, updating and maintaining records
Raising purchase or hire orders, logging documentation
Generating routine management and performance reports
Supporting invoicing, timesheets or basic bookkeeping
Filing, scanning and keeping admin systems organised
Learning compliance, data protection, and standard processes
Training:
Business Administrator Apprenticeship Standard Level 3
All training will take place in the workplace
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Reay Security Ltd, based in Blyth (Northumberland), is a private security firm offering a wide range of services. Key services
Manned Guarding: static guards, foot patrols, gatehouse duties, reception duties, customer service etc., operating 24/7/365.
Alarm / Intruder Systems: design, installation, maintenance of intruder alarm systems compliant with industry standards
CCTV Installation and Monitoring: installing CCTV systems (various settings: business premises, residential, city centres etc.), plus remote monitoring via their Alarm Receiving Centre (ARC).
Alarm Receiving Centre / Remote Monitoring: they operate their own ARC, which monitors alarms, CCTV, fire alarms, access control systems etc.
Alarm Response & Key Holding: mobile patrols, secure key holding, rapid response to alarm activationsWorking Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
TX Transmission Network Engineer
Home based, remote working, work from home
12+ month contract
@mecscomms is recruiting a home based, remote working, contract TX Transport Network Engineer, on behalf of a Global IT, Technology, Mobile & Telecom service provider. The role will have ownership for a major UK Network expansion, working on new core transmission & IP network builds that connect millions of customers across the country. If you have experience with TX, SDH, DWDM, OTN, MPLS, IP Transport, Optical Transport, WAN Transmission Networks, including any knowledge of Ciena 6500 & Nokia 7750 products or Optical DWDM, Photonic systems, Ciena OME6500, Ciena One Control, MCP or Cramer etc. I’m keen to hear from you!
Position: TX Transport Network Engineer
Location: Home based, remote working, work from home
Duration: 12+ month contract
Hours: Monday – Friday 09.00 -17.30
Gross Rate: £22 - inside IR35
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment: Transport Network Engineer, Remote Network Engineer, DWDM Engineer, Optical Network Engineer, Ciena Engineer, Nokia Network Engineer, Transmission Engineer, Network Operations, Network Build
Key Activity:
Network build & deployment
Remote field engineer support
Configure & optimise Ciena 6500 & Nokia 7750 equipment
Monitor optical power levels & network performance
Implement base configurations for new network ports
Document optical parameters & maintain accurate records
Process management
Governance & Control
Overview:
As a remote Transport Network Engineer, you'll be at the heart of a major UK Network expansion, working on new core transmission & IP network builds that connect millions of customers across the country. As part of the UK Network Operations team, you’ll be working on mission-critical projects that directly impact millions of customers while developing your expertise in next-generation network technologies to build the future of connectivity across the nation.
Responsibilities:
Help implement, & optimise transmission networks (SDH, DWDM, OTN, IP/MPLS) to support high-capacity voice & data services
Plan & deliver transport solutions for access, aggregation, & core layers, ensuring scalability, redundancy, & low latency
Perform network integration, acceptance testing, & troubleshooting across multi-vendor transmission & optical platforms
Monitor, analyse, & optimise network performance using NMS/OSS tools to maintain SLA & QoS targets
Support capacity planning & upgrades, including spectrum management, wavelength allocation, & bandwidth forecasting
Manage fault resolution & escalation for transmission/transport issues to minimise downtime & improve reliability.
Collaborate with IP, RAN, & Core teams to ensure seamless end-to-end service delivery
Develop & maintain technical documentation, which may include network diagrams, design guides, & change control records
Ensure compliance with network security & regulatory standards during implementation & maintenance
Drive vendor & supplier engagement, validating solutions & ensuring contractual & performance commitments are met
Contribute to innovation & continuous improvement, researching emerging technologies such as 5G transport, open optical networking, & software-defined transport
Candidate Profile:
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Mobile, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
Transmission Engineer or Transport Network Engineer
SDH, DWDM, OTN, MPLS, IP Transport
Optical Transport or Transmission Networks
Network Planning, Optimisation, Troubleshooting
Optical DWDM & Photonic systems
Ciena OME6500 equipment knowledge & basic configuration skills
Ciena One Control or MCP network management platform experience
Nokia 7750 port configuration (comprehensive training given)
Cramer Inventory systems knowledge
Network troubleshooting & problem-solving skills
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
Assist in providing first-line IT support to employees, resolving technical issues both remotely and at the desk.
Set up, configure, and maintain computers, mobile devices, printers, and other hardware.
Install and update software applications, ensuring compliance with company policies and licensing requirements. Learn and test company software application integration into our secure desktops.
Monitor and maintain network infrastructure, including Wi-Fi, switches, and cabling.
Support the IT team in managing data and IT security measures, including antivirus and patch management.
Assist in onboarding and offboarding employees, including account setup, equipment allocation, and access rights management.
Arrange deliveries and collections of IT equipment to and from remote working staff.
Participate in training sessions and workshops as part of the apprenticeship programme.
Ensure compliance with internal policies and procedures, GDPR and other relevant data protection regulations.
Deliver excellent customer service, responding promptly and professionally to all IT queries.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:JH&P office is seeking an IT Apprentice to join our IT Team in the London Office. JH&P was founded on a fundamentally different philosophy to other wealth managers, specifically on the principle of being prepared to go beyond, above and beyond.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills....Read more...
The IT Support / Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients.
Responsibilities include:
Supporting Microsoft 365 Applications and Platforms
Supporting Microsoft Azure platforms to a basic level
Troubleshooting Desktop Operating Systems
Supporting of VOIP and Teams Phone systems
Supporting Windows Active Directory Services to a basic level
Installing computer hardware operating systems/applications remotely and onsite
Troubleshooting system/network issues and diagnosing hardware/software faults
Supporting Client Firewall, Sonicwall knowledge is an advantage
Providing support, including procedural documentation and relevant reports
Supporting the roll-out of new applications and setting up new user accounts/passwords etc. • Responding within agreed SLA’s to call-outs
Prioritising and managing a range of open cases at any one time.
Establish working relationships with customers and suppliers
Person Specification
You will be self-motivated with strong communication skills and outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.
Knowledge/experience should include:
Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc
Excellent knowledge of Desktop and Office products
A working knowledge of the use of PowerShell
Good understanding of Microsoft products like SQL, Microsoft Server, and Active Directory
Ability to fault-find technology to include switches, firewalls, routers, internet connections, printers, wireless solutions, and cabling issues
The ability to work in a fast-paced, dynamic environment, prioritising, and multitasking effectively
Demonstrate expertise in all activities associated in the provision of a managed service
Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customers’ systems
You will have attained or be working towards your Microsoft 365 fundamentals
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships is an Ofsted Outstanding-rated training provider and holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is important to Three Cherries and they pride themselves on their fantastic staff retention rate. Upon successful completion of the apprenticeship, there will be exciting opportunities for progression within the business for the right candidate.Employer Description:Three Cherries take the gamble out of business technology. They are a team of experts who live and breathe exceptional customer service. They work hard to make tech as easy to understand as possible, keeping it simple without complex tech jargon. A family-run business, they have maintained the family feel as they have grown, and this shows in their relaxed and friendly culture. They are built on trust without micro-managing and empower the team to work independently. As an apprentice, you will receive full support from your managers who are invested in seeing you reach your full potential. They love being different, love being edgy and are looking forward to having some fresh new ideas to run with and elevate this even further! Working from a stunning location with free on-site parking, this opportunity won’t be around for long!Working Hours :Mon-Fri 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Large Goods Vehicle Apprenticeship x 2Annual wage £22,000 a year - the pay may be negotiated and may rise after a probation period has been successfully completed.Training course: Large goods vehicle (LGV) driver C + EHours: Monday- Friday Between 8am- 5pm- 40 hours a weekStart date: Tuesday 7 October 2025Duration: 15 MonthsPositions available: 2Work: As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.What you’ll do at workThe apprentice will rotate through areas and functions of the business in a structured way to develop their skills across the business. Areas of expertise and responsibility will include:
To collect and deliver products in line with agreed schedulesTo report to Operations Manager throughout the dayTo complete all Digital and Manual documentation in line with company and client proceduresTo ensure all documentation is kept up to date and shared appropriately (i.e., amended on the spot if a job order changed)To ensure high levels of customer service are maintained at all timesTo always act in a professional manner with clients and colleaguesTo adhere to all regulations regarding the performance of duties, including but limited to staff uniform and performance standardsTo follow route and time schedules as defined, and to notify of any changes immediatelyTo load, unload, prepare, inspect and operate the delivery vehicle and to notify of any issues immediatelyTo ensure all documentation for warehouse/haulage/distribution/shipping is accurateTo perform and implement general administration dailyTo comply with all tachograph requirements as set out and amended from time to timeAny other duties that may be assigned from time -to-time in line with your skills and competencies
Where you’ll work160 Edinburgh Avenue, Slough, SL1 4UECheck your travel to workDirections map will appear hereTrainingAn apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.College or training organisationSEETEC BUSINESS TECHNOLOGY CENTRE LIMITEDYour training courseLarge goods vehicle (LGV) driver C + EEqual to Level 2 (GCSE)Course contents
Drive safely and efficiently on public and private roads, and manoeuvre the vehicle in restricted spaces; safely use and position vehicle fitted equipment (eg mobile cranes)Proficiently control the vehicle taking into account the size and type of vehicle and trailerUse relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods, safely open and restrain trailer and vehicle body doors.Carry out delivery and other relevant activities in a safe and efficient manner complying with relevant systems and processes, following instructions and organisational policyPrepare the vehicle and the load for deliveries, including safely using and positioning vehicle fitted equipment; carry out vehicle safety checks and deal with or report any defects or maintenance issues to the appropriate person; complete daily walk round check sheetsEnsure the vehicle is correctly loaded and is safely secured to minimize chances of damage or load shiftingEnsure techniques are used to protect the vehicle and load from theft and damage.Effectively plan the most economical route to be used, minimising waste and loss; plan, prioritise and adapt accordingly when situations arise out of the normal routineUse relevant IT systems appropriately and in line with organisational requirements.Fully comply with appropriate legislation and regulation within the transport industryWork safely adhering to the health, safety guidelines e.g. manual handlingUse Appropriate methods to communicate effectively with customers and colleagues in line with organisational standardsWork independently using own initiative.Work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected.Work as part of a team, showing an ability to work under pressure and to agreed deadlines.Support colleagues and contribute to achieving objectives or goals.Use and connect to the correct type of trailer and its operating systemsDrive safely and efficiently on public and private roads, and manoeuvre the vehicle in restricted spaces; safely use and position vehicle fitted equipment (eg mobile cranes)Proficiently control the vehicle taking into account the size and type of vehicle and trailerUse relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods, safely open and restrain trailer and vehicle body doors.Carry out delivery and other relevant activities in a safe and efficient manner complying with relevant systems and processes, following instructions and organisational policyPrepare the vehicle and the load for deliveries, including safely using and positioning vehicle fitted equipment; carry out vehicle safety checks and deal with or report any defects or maintenance issues to the appropriate person; complete daily walk round check sheetsEnsure the vehicle is correctly loaded and is safely secured to minimize chances of damage or load shiftingEnsure techniques are used to protect the vehicle and load from theft and damage.Effectively plan the most economical route to be used, minimising waste and loss; plan, prioritise and adapt accordingly when situations arise out of the normal routineUse relevant IT systems appropriately and in line with organisational requirements.Fully comply with appropriate legislation and regulation within the transport industryWork safely adhering to the health, safety guidelines e.g. manual handlingUse Appropriate methods to communicate effectively with customers and colleagues in line with organisational standardsWork independently using own initiative.Work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected.Work as part of a team, showing an ability to work under pressure and to agreed deadlines.Use and connect to the correct type of trailer and its operating systems
Your training plan
On the job training delivered by the employerAllocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and developIdentify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps
RequirementsLet the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.Skills
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
Other requirementsMust hold a clean driver's licence.About this companyATC are a European logistics, white glove and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Offering full data centre lifecycle management from secure transport to decommissioning, ATC are a computer transport and logistics company HQ’d in Ireland with locations globally.After this apprenticeshipGood opportunity to progress within the company after apprenticeship INDLS ....Read more...
