Knowledge of Microsoft Office products & Office 365.
Installing Windows and Mac based operating systems on to customer’s devices.
Understanding of basic networking, IP configuration, and troubleshooting connection issues.
Able to use basic NTFS & FAT32 file systems for safe and secure data handling and backup.
Basic understanding of data security and data security software.
Knowledge of internet, network and cloud security, firewalls and antivirus products.
Ability to communicate with customers and explain our products, services, and service philosophy.
It would be an advantage if the applicant has a working knowledge of PC hardware (PC builds, hardware troubleshooting & diagnosis of common hardware issue).
A desirable extra skill would be an ability to disassemble laptops, install component replacements such as keyboards, screens & memory.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:ProperGeeks is based entirely on the Wirral, covering all Wirral and Ellesmere Port postcodes. We offer a mobile repair and support service for home and business, as well as a shop-based service from our Leasowe Road store in Wallasey Village.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative....Read more...
We are recruiting on behalf of our client, a leading provider of construction, refurbishment, building maintenance, and facilities management services across the South of England. This is an excellent opportunity for a skilled and motivated Mobile Roofing Operative to join a professional and growing team.
You will work on a range of domestic and commercial roofing projects for local authorities, education providers, commercial buildings, listed properties, and leisure facilities. The role includes both pitched and flat roofing using materials such as felt, slate, and tile, as well as guttering work, working at height, and some groundworks.
Key Responsibilities:
Inspect and diagnose roof defects to determine the best repair solutions
Repair and maintain flat, tiled, and slated roofs
Carry out minor carpentry, lead flashing, repointing, and brickwork associated with roofing
Complete minor groundworks such as brickwork and paving
Provide excellent customer service and maintain strong client relationships
Ensure all work complies with HSG33 – Health & Safety in Roof Work
Respond promptly to emergency repairs and complete work efficiently
Keep accurate records of work completed, including photographic evidence
Maintain tools, equipment, and company vehicle in a safe and tidy condition
Participate in an on-call rota for out-of-hours work when required
Skills & Attributes:
Strong communication skills via phone/PDA for job updates and coordination
Organised, self-motivated, and able to prioritise workload
Practical approach to health & safety, ensuring safe working practices
Problem-solving ability and sound judgment in repair methods
Team player who shares knowledge and supports colleagues
Qualifications & Experience:
Minimum NVQ Level 2 in Roofing Occupations (or equivalent)
Over 3 years’ trade experience in the building maintenance industry
PASMA / TETRA trained (desirable)
Full UK driving licence
Must be able to pass an Enhanced DBS check and Security Clearance before starting
Benefits:
Competitive salary £38,500 – £39,500
Company vehicle provided
Opportunity to work across varied and interesting sites
Supportive team environment
If you are an experienced roofer looking for a secure, mobile role with a well-respected company, we would like to hear from you.
stride is acting as an Employment Agency in relation to this vacancy.....Read more...
Provide first-line technical support via phone, email, and in person.
Assist with diagnosing and resolving hardware, software, and network issues.
Set up and configure new equipment including PCs, laptops, and mobile devices.
Support users with password resets, software installations, and system access.
Maintain accurate documentation of support requests using the helpdesk ticketing system.
Help with routine maintenance tasks such as updates, patching, and backups.
Assist with onboarding and off-boarding processes for staff.
Support IT projects, including upgrades and equipment rollouts.
Follow company policies and procedures related to IT security and data protection.
Training:
You will work towards a Level 3 IT Support Technician Apprenticeship (or equivalent), combining on-the-job training with classroom or online learning.
Support will be provided for both your academic and professional development.
Training Outcome:
Upon successful completion of the apprenticeship, there will be potential career progression opportunities within the organisation.
Employer Description:The UK Column is an independent news organisation founded in 2006 by Brian Gerrish, our co-editor. Established with no financial backing or external investment, the UK Column remains completely independent of any advertisers, foundations and political parties. All of our funding comes from our viewers, listeners and readers who support us through memberships and donations.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Computer Hardware & Software,Time Management....Read more...
Assist in the diagnostics and repair of hardware/software failures and user generated issues
Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support
Interact with customers in our store and answer customer queries on the telephone and by digital contact
Assist customers in our store with the purchase of hardware, software, printer ink and accessories
Maintain good and safe housekeeping standards in the shop and workshop areas
Comply with company dictated procedures in the handling of computerised devices, data security and protection, cash handling and customer record-card completion
Comply with company dictated procedures concerning the safe handling of electrical goods, chemicals (cleaning fluids, solvents), fire safety equipment and security routines
Attend company sourced training courses in association with your apprenticeship learning plan
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:ProperGeeks offer a mobile repair and support service for home and business, as well as a shop-based service from our Leasowe Road store in Wallasey Village.Working Hours :Monday to Friday, 9am – 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Key Responsibilities:
Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systems
Install, configure, and maintain IT equipment, including computers, mobile devices, and printers
Support the management and deployment of operating systems and application software
Monitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systems
Assist with cyber security tasks and participating in IT security awareness initiatives
Handle data backup and recovery procedures
Create and update technical documentation and user guides
Deliver excellent customer service both in-person and remotely
Collaborate with IT colleagues and other departments to solve problems and improve services
Required Skills & Qualities
Strong interest in technology and IT support
Excellent problem-solving skills and attention to detail
Willingness to learn and adapt to new technologies
Ability to work independently and as part of a team
Organisational skills and ability to prioritise workload
Effective verbal and written communication skills
Desirable (not essential)
Basic knowledge of Windows
Understanding of basic networking principles
Familiarity with Microsoft Office suite
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:Mathias & Sons is a 4th generation, fast growing, family run business. We currently employ 50 staff, and supply all forms of branded clothing including uniform, workwear and PPE. Our key pillars are Innovation, Sustainability & We have a large customer base, both locally and nationally, including several high-profile blue-chip clients inc SKY, Virgin Media & Heineken.
Working in a small business will give a unique opportunity to be involved in a wide range of activities beyond IT hardware, including software development and data. Mathias’ IT department is run by one person who has been with the business for over 20 years, and has incredible knowledge and experience of hardware, software development and our business. We want to impart this knowledge and experience on to the correct candidate, to enable the IT department to drive automations and efficiency gains over the coming years. They will get an incredible opportunity to learn a wide array of subject matters from someone vastly experienced and be part of a the organisation long after the completion of the apprenticeship.Working Hours :Monday - Friday between 9:00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hardware and software,Hard-working,Motivated,Microsoft....Read more...
The first point of contact for IT support via phone, email and ticketing system
Log, categorise and prioritise incoming support requests accurately
Troubleshoot and resolve basic hardware, software and network issues
Assist with setting up and configuring PCs, laptops, mobile devices and peripherals
Escalate more complex issues to the internal Support team where appropriate
Perform routine maintenance tasks such as password resets and user account management
Maintain accurate records and documentation of support tasks and resolutions
Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment
Participate in training and development activities as part of the apprenticeship
Follow all company policies and procedures, including data protection and security best practices
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:We are the people that bring you experts in soft FM services who are committed to enhancing spaces to enrich lives.
Our brands are trusted by thousands of organisations across the UK to clean, secure and enhance workplaces, education environments, public transport, leisure destinations, open spaces and the critical links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and partners real expertise and knowledge is needed.
Our sibling brands deliver facilities services in the cleaning, security, water hygiene, housing and guest services sectors offering each market a comprehensive solution for their needs.Working Hours :The team work on a 9-day rota over 2-weeks, so they get a day off every fortnight. 75-hours over 2 weeks, between 8am - 5:30pm on a rota.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
