Under supervision and in line with agreed procedures, the apprentice will:
Support the raising, responding to, and resolution of cyber security and IT service tickets through the Service Management system.
Assist in the monitoring and investigation of security alerts and incidents, including phishing emails, malware, unauthorised access attempts, and account issues.
Provide first-line support to users on cyber security best practice, including password management, secure system usage, and data protection.
Support identity and access management tasks such as account setup, password resets, and access reviews in line with security policies.
Assist with the secure configuration and deployment of laptops, desktops, and mobile devices, including operating systems, security software, and updates.
Help maintain and monitor endpoint protection, antivirus, and other security tools, escalating issues where necessary.
Support basic vulnerability checks, testing, and risk assessments on systems, applications, and hardware.
Work with team members to troubleshoot security-related issues, learning how to diagnose problems and apply corrective actions.
Maintain accurate security documentation and records, including incident logs, asset registers, and audit evidence.
Support compliance with data protection and information security requirements (e.g. GDPR) by following policies and procedures.
Assist with cyber security awareness activities, including inductions, one-to-one guidance, and promoting safe working practices.
Participate in the testing and evaluation of new software, hardware, and security solutions prior to rollout.
Provide general administrative support to the cyber security and IT teams as required.
Act as a first point of contact for cyber security concerns, raising incidents or tickets and escalating appropriately.
Travel between campuses or sites may be required to support operational needs.
Training:A successful candidate will complete a L4 Cyber security Technologist Apprenticeship standard.Training Outcome:Cyber Security Technologist Level 4 Apprenticeship Standard.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, between 9am - 6pm.Skills: IT skills,Organisation skills,Attention to detail....Read more...
An exciting opportunity at Brother’s European HQ in Manchester for a Data Analyst Apprentice to join our Labelling & Mobile team. You’ll support the department, Japan HQ, and local sales offices through data analysis and administration.
You’ll be part of Brother’s Labelling & Mobile team at our European HQ in Manchester, working closely with Labelling Management and local sales offices
This role offers hands-on experience in sales analysis, KPI reporting, budgeting, and promotion tracking
You’ll gain advanced Excel skills, learn to manipulate large datasets, create visual reports, and present insights that influence strategic decisions
Additionally, you’ll develop knowledge of ERP systems, SAP, and market trend analysis, while supporting product development and pricing strategies
It’s a great opportunity to build analytical, technical, and business support expertise in a dynamic, international environment
Your role will include:
Sales Analysis: To investigate historic sales results and forecasts within the Brother ERP systems, providing analysis in Excel to Labelling Management including, mass deal coordination and monitoring price support, Pan European customer sales analysis, product development sales analysis, production and stock analysis, price monitoring and preparing price structures
Key Performance Indicator reporting: Establish KPI reports for local offices and labelling management to monitor and drive relevant behaviour in key strategic areas
Budgeting: To support the budget process through quarterly supplies forecast support, preparing and updating target sheets, uploading data to SAP and performing data validation checks and investigation
Promotion Analysis: Prepare and update monthly sales reporting in Excel and price support administration
Supplies Sales Analysis: To monitor Brother and 3rd party supplies sales and print volume trends through market data and App logs providing analysis to labelling management
Office Admin: Assisting with meeting organisation, maintaining internal price sheets and general department admin support
Benefits Include:
Free on-site parking
Hybrid & Flexible Working
25 days holiday plus bank holidays with the option to purchase an additional 5 days per year
Industry leading pension scheme with company contributions up to 10%
Training and career development opportunities
Life Assurance (4x annual salary)
Simply Health cash plan (50% subsidised)
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 15 month apprenticeship you will have gained your Data Analyst Level 4 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:As a member of the multinational Brother Group, Brother UK is a supplier of technology solutions, helping businesses deliver greater productivity and efficiency through documentation, digitisation, collaboration and mobile work solutions.Working Hours :Monday-Friday
Exact shifts TBCSkills: Communication skills,IT skills,Attention to detail....Read more...
Provide first-line technical support to staff and users via phone, email, or in person
Log, track, and resolve IT service requests and incidents using the service desk system
Troubleshoot basic hardware and software issues with guidance from senior team members
Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts
Help maintain accurate IT documentation and inventory records
Escalate unresolved issues to the appropriate support team as needed
Learn and follow IT policies, procedures, and security standards
Participate in training and development opportunities as part of your apprenticeship
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Goaco is an award-winning global consultancy partnering with both public and private sector organisations to deliver secure, user-focused and innovative digital solutions. Headquartered in the UK and established in 2010, Goaco has grown into a trusted name in digital transformation, cyber security, data & AI, software development, cloud and managed services, with offices and experts based in the UK, UAE and Saudi Arabia.Working Hours :Shifts to be confirmed between 9.00am to 5.30pm.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
Develop, maintain, and extend features within a business-critical ERP system
Work across both frontend and backend codebases
Build and consume APIs and data-driven services
Operate within Linux-based and Dockerised environments
Collaborate closely with other developers and technical leadership
Apply best practices in code quality, security, and performance
Balance apprenticeship learning requirements with real project delivery
Training:Why choose our Junior Developer Level 3 apprenticeship?
QA’s Junior Developer Level 3 apprenticeship develops digital skills and provide the technical grounding needed to become a well-rounded, entry-level programmer. Junior Developers work as part of a software development team to build simple software components on web, mobile or desktop apps to be used by other members of the team as part of larger software development projects.
QA’s Junior Developer Level 3 apprenticeship programme enables the apprentice to:
Explore a wide range of skills including Python, C#, Java, SQL, HTML, CSS, JavaScript, Git, Microservices and cloud
Interpret simple design requirements for discrete components of a project under supervision
Implement code which other team members have developed to produce required components
Gain the following qualifications upon successful completion of the Junior Developer Level 3 programme:
Software Development Technician Level 3
BCS Certificate in Systems Development Context and Methodologies
BCS Certificate in Programming
Tools and technologies learned: Apprentices will learn to use Python, C#, HTML5, CSS3, JavaScript and Git.Training Outcome:
90% of QA apprentices secure permanent employment after completing: This is 20% higher than the national average
Employer Description:Disking International Limited, established in 1987, is a well-established local IT service provider operating across IT retail, managed IT services, cyber security, and software development. With a long-standing reputation for reliability, technical expertise, and customer-focused delivery, we support businesses across a wide range of sectors.
With recent expansion into the software development industry, we are now looking to grow our technical team to support the design, development, and long-term evolution of our in-house systems and customer-facing platforms. This includes the development of a modern ERP solution that underpins core business operations and drives future innovation.
We offer a stable, forward-thinking environment where developers work on real, production-grade systems, contribute meaningfully from day one, and develop their skills alongside experienced technical leadership. In short: established roots, modern engineering, and a clear roadmap forward.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Problem solving skills,Team working....Read more...
