Scutum Group are a leading nationwide independent provider of world class fire and security solutions and are looking for high quality Fire & Security Engineer apprentices to join Scutum Academy in January 2025.
Candidates should be reliable, motivated and demonstrate a positive and enthusiastic approach to learning and developing their skills, and a passion for the Fire and Security industry. A confident communicator is essential with good spoken and written English and computer skills.
A full, UK Driving Licence is essential. Candidates will be required to commit to working at various locations in the UK and be expected to work outside of core hours to meet the requirements of the role.
Duties include but are not limited to:
Security maintenance and fire alarm maintenance to include CCTV/Intruder and Access Control
Electrical and electronic principles - including codes of practice, commissioning, design criteria and installation, testing and maintenance techniques
Testing and maintaining different systems - including a range of fire, emergency, and security systems
System technologies - including storing, retrieving, manipulating, transmitting, and receiving electronic data across a range of information communication technology (ICT) applications
Using ICT tools and equipment - including email, mobile devices, personal computers, and web applications
Communications - including communication styles and communicating in a clear, articulate, and appropriate manner
Specialist fire, security, fire and emergency lighting or fire and Security Technician skills
Health and safety practices, regulations and legislation within fire, emergency, and security environments - including environmental compliance
Candidates will be selected via CV submission and Interviews.
Benefits will include:
To become a fully trained engineer in Fire, Emergency and Security Systems
Be a valued employee of Scutum Group
Company Vehicle
Competitive Salary
Professional Development
Employee Health Assurance Programme
Death in Service Benefits
Training:Fire emergency and security systems technician Level 3 Apprenticeship Standard:
You will complete all training tasks allocated during your block release weeks at the training centre and gathering any site evidence needed to supplement your studies.
Complete an annual assessment at the training centre and take part in any additional training courses that the company require you to complete.
Employer/On the job training:
College attendance is a requirement, this will be on a block release basis. The rest of the time will be spent working within a Scutum Company
On the job experience and training partnered with a qualified installation/service engineer throughout the 3 year course
Scutum specific induction training
Panel Manufacturer Training
Scutum Engineer will provide onsite training.
Installation of equipment
Install cabling
Servicing on all alarm systems
Commissioning on all alarm systems
Training Outcome:
To be confirmed
Employer Description:
Scutum Group UK Ltd specialises in advanced safety and security solutions, covering areas like fire protection, electronic security, and digital defense. With a focus on innovation and sustainability, they deliver top-tier services across Europe and the U.S. This makes Scutum a trusted partner for their clients security needs.
Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Customer care skills,Problem solving skills,Logical,Physical fitness....Read more...
Working in a small team, you'll learn a variety of tasks, including:
Helping support customer enquiries via telephone and instant chat
Diagnosing 1st line support cases with the help and support of the rest of the team
Supporting clients with IT and tech issues
Setting up PCs and laptops for new starters
Remote support for clients
Referring more complex issues to senior members of the team
Building machines
Managing software
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as Data Security, Hardware & Software, Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about Cloud & Mobile Technologies, Technical Problem Solving, Advanced Data Security, Computer Networks, IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Optimising IT invest a lot into its apprentices and have roles waiting for them at the end of the apprenticeship. Many apprentices will progress onto second line support once they have established core knowledge and skills. There are plenty of additional routes that apprentices can get their teeth into, and many apprentices progress onto higher or degree-level apprenticeships upon completion of their ICT Level 3 qualification. Employer Description:Following on from the previous vacancy, the employer is keen to recruit an additional apprentice starting early September. Optimising IT won the Best Managed Service Provider award in 2020. Along with managed IT services, they focus on consultancy, cyber-security & project delivery. They genuinely enjoy spending time together – they plan workshops, gaming nights & family days outside of work. They believe in rewarding hard work & loyalty, so working with this company is an ideal opportunity for anyone seeking to develop their career & experience in a dynamic environment with other like-minded people.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Technical Product Owner - £50,000 - £55,000 Per Annum DOE
Are you ready to transform the way people park and move with innovative, tech driven solutions that will make a real impact?
If so, we have an incredible opportunity for you .
Our Technical Product Owner will play a key role in driving the execution and delivery of our innovative parking solutions. This hands-on position focuses on managing and optimising transactions systems, ensuring seamless functionality of features such as real time availability, payment processing and user interfaces. Acting as a bridge between the technical teams and business stakeholders you will prioritise tasks, resolve blockers and ensure the delivery of high-quality solutions that enhance operational efficiency and user satisfaction.
Key Responsibilities:
- Manage and prioritise the product backlog, creating actionable user stories and acceptance criteria to guide the development team.
- Over see the execution of key features like mobile app updates, booking engines and parking space sensors to meet user and business needs.
- Act as a liaison between business stakeholders and our technical team, ensuring clear communication and alignment on goals.
- Work closely with Developers to ensure technical feasibility, system performance and compliance with security and industry standards.
- Address and resolve technical issues in a timely manner, minimising disruptions to system functionality.
- Analyse data to recommend improvements.
Essential Skills and Experience:
- 3+ years in technical product ownership, ideally in consumer facing solutions.
- Proven ability to prioritise tasks based on business value, customer impact and technical feasibility.
- Strong technical knowledge to work with development teams and understand the architecture of transactional systems (API, databases, integrations)
- Experience with technical documentation, system design and workflows to ensure clear communication with both technical and non-technical stakeholders.
- Ability to identify blockers and obstacles, work to resolve them and ensure project delivery on time.
- Experience with Agile Frameworks and tools.
- While not essential, experience in the parking or transport sector would be beneficial to understand the specific challenges and technologies involved.
At APCOA were revolutionising the way parking systems operate and youll play a key part in shaping the future of this industry. Heres why youll love being part of our team:
- Youll be at the forefront of delivering cutting edge solutions that make parking smarter, more efficient and user friendly for millions of customers.
- Youll work with an innovative team of professionals where your ideas and contributions truly matter.
- Were committed to your development, offering opportunities to expand your skillset, take on challenges and grow your career.
- Youll get hands on experience with the latest tools, technologies and methodologies in a forward thinking organisation.
We offer a competitive package designed to reward your hard work and commitment:
Salary: Up to £55,000 per annum (DOE)
Annual leave: A fantastic 25 days annual leave
Pension: Comprehensive pension plan to secure your future of (6% Ewers and 5% EEs)
Private Healthcare: Private healthcare for peace of mind
Discretionary bonus: Recognition for your contribution
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. With exciting projects and an atmosphere of fostering and reinforcement, staff have the development opportunities to fulfil their potential.....Read more...
