IT Apprentice

Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customer’s devices. Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use basic NTFS & FAT32 file systems for safe and secure data handling and backup. Basic understanding of data security and data security software. Knowledge of internet, network and cloud security, firewalls and antivirus products. Ability to communicate with customers and explain our products, services, and service philosophy. It would be an advantage if the applicant has a working knowledge of PC hardware (PC builds, hardware troubleshooting & diagnosis of common hardware issue). A desirable extra skill would be an ability to disassemble laptops, install component replacements such as keyboards, screens & memory.

Training Outcome:

The company may offer a full-time position at the end of the apprenticeship.

Employer Description:
ProperGeeks is based entirely on the Wirral, covering all Wirral and Ellesmere Port postcodes. We offer a mobile repair and support service for home and business, as well as a shop-based service from our Leasowe Road store in Wallasey Village.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative