Provide comprehensive administrative support to the CEO, including managing calendars, scheduling meetings, and coordinating travel arrangements
Handle incoming communications with professionalism and phone etiquette, ensuring timely responses to inquiries
Perform data entry tasks accurately and efficiently, maintaining organised records and files
Assist in the preparation of reports, presentations, and other documents as required
Manage office supplies and inventory, ensuring that all necessary materials are readily available
Support financial tasks using QuickBooks for invoicing and expense tracking
Collaborate with other team members to ensure smooth office operations and effective communication across departments.
Maintain confidentiality regarding sensitive information related to the CEO and the organisation
Networking
Chasing existing and new customer proposal
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
If apprenticeship is successfully, completed, may be opportunity to stay with the business long term and progress internally
Employer Description:New Image Communications was established in 2006 to provide cost-effective bespoke mobile phone solutions across the UK for SMEs and corporate market sectors. At New Image Communications, we understand the importance of maintaining business connections with employees, suppliers, and customers when you are on the go We are seeking a highly organised and proactive Executive Assistant to support our CEO in a fast-paced environment. The ideal candidate will possess exceptional administrative skills, demonstrate professionalism, and have a keen attention to detail. This role requires a strong ability to manage multiple tasks efficiently while maintaining confidentiality and discretion.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Provide comprehensive administrative support to the CEO, including managing calendars, scheduling meetings, and coordinating travel arrangements
Handle incoming communications with professionalism and phone etiquette, ensuring timely responses to inquiries
Perform data entry tasks accurately and efficiently, maintaining organised records and files
Assist in the preparation of reports, presentations, and other documents as required
Manage office supplies and inventory, ensuring that all necessary materials are readily available
Support financial tasks using QuickBooks for invoicing and expense tracking
Collaborate with other team members to ensure smooth office operations and effective communication across departments
Maintain confidentiality regarding sensitive information related to the CEO and the organisation
Networking
Chasing existing and new customer proposals
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
If apprenticeship is successfully, completed, may be opportunity to stay with the business long term and progress internally
Employer Description:New Image Communications was established in 2006 to provide cost-effective bespoke mobile phone solutions across the UK for SMEs and corporate market sectors. At New Image Communications, we understand the importance of maintaining business connections with employees, suppliers, and customers when you are on the go We are seeking a highly organised and proactive Executive Assistant to support our CEO in a fast-paced environment. The ideal candidate will possess exceptional administrative skills, demonstrate professionalism, and have a keen attention to detail. This role requires a strong ability to manage multiple tasks efficiently while maintaining confidentiality and discretion.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
You’ll find out how we attract consumers to Sky with our marketing-leading products and services and how we keep them. Learn about various marketing channels, including social media, digital display, email, direct mail, radio, press and TV. Team up with creative and media agencies to deliver innovative campaigns for our products. Monitor performance. Keep us on time and on budget
Develop digital marketing communications campaigns
Get the gist of multiple digital media channels – mainly display & social advertising, video and native
Partner with our media planning and buying agency to guarantee we’re hitting the highest standards
Find the most effective ways to sell TV bundles and mobile packages to customers online
Drive revenue, evaluate and report on campaign performance
Collaborate with teams across the business and beyond
Make sure new offers and artwork are approved, launch on time within budget and presenting campaign plans and performance updates to your team and stakeholders
Training Outcome:
Marketing
Employer Description:Sky Plc is a British-based pan-European satellite broadcasting, on-demand Internet streaming media, broadband and telephone services companyWorking Hours :Monday to Friday, hours vary per team, but will typically be 9am to 5:30pmSkills: Great with people,A self-starter,Comfortable using Excel,Comfortable using Powerpoint....Read more...
You will learn:
Being the first point of contact for support requests via phone, email or ticket
Basic remote IT support
Managing the ticketing support system
Maintaining client documentation
Regular communication with clients on the status of their support requests
Using the software system to manage requests remotely
On-site project work
Escalating more complex requests to senior staff
If you love problem-solving and are passionate about helping people, this is the role for you!
During your apprenticeship, you will be studying towards your Level 3 Information Communications Technician Apprenticeship, delivered by Professional Apprenticeships through a mixture of classroom learning and 1-1 tutor support.
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering such topics as IT security, data, remote infrastructure, maintenance processes and the elements and architecture of computer systems and loads more.
With a wealth of knowledge and experience, you’ll be well-supported by the owners of the business and can look forward to excellent development opportunities within your role.
This is an incredible opportunity to start a rewarding career in IT with a fun, friendly team who are invested in developing their team. Upon successful completion of your apprenticeship, you can look forward to fantastic career progression within the business.Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem-Solving
Advanced Data Security
Computer Networks
IT Communication & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:Working with this company, you can look forward to working in a down-to-earth team where fun at work is as important as delighting their customers with the expert service they provide.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant.
Over the period of your apprenticeship, you will start to learn how to undertake the following tasks:
Provide day-to-day IT Support for staff across multiple departments, managing and prioritising workload effectively
Maintain and optimise business-critical applications including Window Designer and LogiKal (Training will be provided on these systems)
Manage and support database systems
Install, configure and maintain workstations, mobile devices, printers, scanners and other peripherals
Oversee hardware, network and server infrastructure
Maintain user accounts, folder permissions and IT policies
Assist with system upgrades, integrations and process improvements
Develop and maintain bespoke software and reports to support operational needs
Ensure network security through antivirus management, Windows updates and best-practice protocols
Support compliance and audit requirements through robust IT processes and documentation
Undertake project work and other reasonable tasks to support business objectives
Training:The successful candidate will work towards a Level 3 Information Communications Technician Qualification, which will take 18-months plus EPA (End Point Assessment).Training Outcome:Progression onto a full-time role within the business.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 09:00 - 17:00
(Start and Finish times are flexible, as long as the core hours of 09:00 and 15:00 are met)Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business.
Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support.
Duties & Responsibilities
Primary:
Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation
Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow)
Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary
Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices
Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities
Support Active Directory administration and deployment of software via Endpoint Manager
Help maintain and update technical documentation and user-friendly support articles
Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting
Support basic hardware repairs and part replacements under supervision
Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing)
Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles
Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting
Support new site/office setups and moves in collaboration with the networking team
Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow
Participate in IT projects as directed by the IT Manager or other senior IT staff
Communicate effectively with IT team members and stakeholders regarding events that may impact IT services
Maintain a clean and organised working environment and assist with general housekeeping of IT equipment
Handle user concerns and complaints professionally, escalating as needed
Provide cover for the IT helpdesk team and support internal teams as required
Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning
Secondary:
Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills
Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation
Good level of working IT knowledge and practices
Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required
Monitor industry news and trends, sharing relevant updates with the IT team
Help test and evaluate new hardware, software, or IT solutions under supervision
Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised
Support other IT projects and initiatives as directed by senior team members
Training:
This role is based in Esher, Surrey
You will be required to work in our head office location, and training will take place remotely with online lessons per week
Training Outcome:
The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray
Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK.
Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection.
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday
8am- 5pm
40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
ontracts Manager - Social Housing - Glasgow - Up to 55K plus car allowance and bonus CBW have a new opportunity for a dynamic and experienced Contract Manager to take full accountability for the financial and operational performance of a key contract. The role requires a proactive leader who can manage service delivery across multiple locations, ensure compliance with legal and internal standards, and build strong relationships with clients and partners. Key Responsibilities:Take full responsibility for the contract’s financial performance and budgetary control.Ensure compliance with all statutory obligations and internal policies across stakeholders.Manage health, safety, environmental, and quality (SHEQ) risks using RAMS, PPE, ongoing training, and adherence to safety procedures to provide a safe working environment for all parties.Establish and maintain effective working relationships with internal teams, clients, suppliers, and subcontractors to enhance service delivery and operational performance.Foster positive and long-lasting relationships with clients and affiliated organisations.Oversee service delivery across multiple locations, ensuring collaboration and resource alignment across all teams.Create and maintain a robust business plan that aligns with contractual goals and client expectations.Define, monitor, and manage SLAs and KPIs, constantly seeking opportunities to add value.Support and guide mobile teams to deliver services in line with agreed standards and performance metrics.Oversee planning, execution, and quality assurance for all planned preventative maintenance (PPM) and reactive works.Ensure accurate documentation of completion times for all work types using the asset management system.Conduct monthly audits and compliance checks, reporting key findings and escalating issues when needed.Collaborate with senior management to review monthly performance and shape strategic plans.Support the development of direct reports through training, performance reviews, and mentorship.Deliver internal training sessions and corporate communications.Lead on contract negotiations and support business development initiatives.Oversee the coordination of support functions to ensure consistent service delivery.Evaluate and manage the performance of third-party suppliers and subcontractors.Maintain a clear understanding of client contractual obligations across all services.Conduct regular client meetings to understand evolving needs and align service delivery accordingly.Identify and implement cost-saving strategies and revenue-generating opportunities in collaboration with operational teams.Package & BenefitsCompetitive salaryCompany car or car allowanceAnnual bonus scheme25 days annual leave plus public holidaysPrivate medical insuranceTo be considered: Proven experience in contract management, particularly in Social Housing and compliance environmentsStrong technical background with relevant M&E qualificationsThorough understanding of building services, compliance, and relevant legislationHealth & Safety qualification (essential)Knowledge of HSG274 and water systems managementProficient in CAFM systems and digital reporting toolsAsbestos awareness certificationComputer literate with good working knowledge of standard office softwareExcellent interpersonal and stakeholder management skillsStrong verbal and written communication abilitiesHighly motivated, with the ability to work both independently and as part of a teamFlexible, adaptable, and calm under pressureFull UK driving licence (clean and valid) is essential....Read more...
Contracts Manager – Social Housing (Facilities Management) Location: Central belt (Glasgow & Edinburgh) Salary: Up to £55,000 per annum + bonus + company car Sector: Facilities Management CBW are recruiting for an experienced, proactive and forward thinking Contracts Manager to take full accountability for the operational and financial performance of a major social housing compliance facilities management contract. This role requires a strong leader with a mechanical background who can oversee subcontractors, internal engineering team, drive productivity, ensure compliance standards are met, and deliver consistently high levels of service across multiple locations. You will build strong working relationships with clients, suppliers, and internal teams while maintaining a safe, efficient, and customer-focused FM operation. Key Responsibilities:Take full responsibility for the contract’s financial performance and budgetary control.Ensure compliance with all statutory obligations and internal policies across stakeholders.Manage health, safety, environmental, and quality (SHEQ) risks using RAMS, PPE, ongoing training, and adherence to safety procedures to provide a safe working environment for all parties.Establish and maintain effective working relationships with internal teams, clients, suppliers, and subcontractors to enhance service delivery and operational performance.Foster positive and long-lasting relationships with clients and affiliated organisations.Oversee service delivery across multiple locations, ensuring collaboration and resource alignment across all teams.Create and maintain a robust business plan that aligns with contractual goals and client expectations.Define, monitor, and manage SLAs and KPIs, constantly seeking opportunities to add value.Support and guide mobile teams to deliver services in line with agreed standards and performance metrics.Oversee planning, execution, and quality assurance for all planned preventative maintenance (PPM) and reactive works.Ensure accurate documentation of completion times for all work types using the asset management system.Conduct monthly audits and compliance checks, reporting key findings and escalating issues when needed.Collaborate with senior management to review monthly performance and shape strategic plans.Support the development of direct reports through training, performance reviews, and mentorship.Deliver internal training sessions and corporate communications.Lead on contract negotiations and support business development initiatives.Oversee the coordination of support functions to ensure consistent service delivery.Evaluate and manage the performance of third-party suppliers and subcontractors.Maintain a clear understanding of client contractual obligations across all services.Conduct regular client meetings to understand evolving needs and align service delivery accordingly.Identify and implement cost-saving strategies and revenue-generating opportunities in collaboration with operational teams.Package & BenefitsCompetitive salaryCompany car or car allowanceAnnual bonus scheme25 days annual leave plus public holidaysPrivate medical insuranceTo be considered: Proven experience in contract management, particularly in Social Housing and compliance environmentsStrong technical background with relevant Mechanical qualificationsThorough understanding of building services, compliance, and relevant legislationHealth & Safety qualification (essential)Knowledge of HSG274 and water systems managementProficient in CAFM systems and digital reporting toolsAsbestos awareness certificationComputer literate with good working knowledge of standard office softwareExcellent interpersonal and stakeholder management skillsStrong verbal and written communication abilitiesHighly motivated, with the ability to work both independently and as part of a teamFlexible, adaptable, and calm under pressureFull UK driving licence (clean and valid) is essential....Read more...
