Applications are invited from enthusiastic Domiciliary Care Workers with a genuine commitment to working with Service Users who are Elderly, needing End of Life care and with Physical Disabilities to join our client’s specialist service based in Bristol.Bristol is famous for its vibrant culture, from its status as a global hub for street art, to its rich history in music, film, and engineering.PLEASE NOTE: Due to the nature of this work and the request of the individual Service User, it is currently an occupational requirement that applicants for this post are female.Male applicants may be contacted in future should the Service User pre-requisites change. The salary for this post is £12.82 to £13.65 per hour (£25,100-£26,700 per year) based on experience for a 37.5 hour week usually on a rota of three long days one week / four the next, and we are open to hearing from applicants seeking a full-time, part-time or flexible hours opportunity.This is a specialist domiciliary care and supported living service provider, run by a qualified nurse and an experienced senior care team with over 60 years’ combined experience in health and social care.Their mission is to enhance quality of life for those who need support, allowing them to remain comfortable and independent in their own homes. They are committed to providing their Service Users with high quality, person-centred care tailored to their needs, wishes and preferences. Rated Good by the Care Quality Commission; being regulated matters - meaning staff must be provided with all the training you need to do a great job.Person requirements:• At least six months Care experience• Personal qualities to include; flexible, adaptable, confident to work without supervision and calm under pressure.• A current driving licence and access to a vehicle• A commitment to a flexible approach to meet the needs of the service.• The desire to work as part of a team and an organisation committed to person-centred care.• At least six months right to work in the UK statusTo note:• Employer sponsorship may be offered with this post subject to six month probation period, but you will need to have your own right to work status to commence employment, which may include a Student, Post-Study or Dependant visa to commence employment.• We are not able to switch sponsorship on commencement of employment• Staff Accommodation is not available for this role, but we are able to help signpost to local accommodation options if you are needing to relocate to take up this post.Jarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Mental Health staff.As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from experienced Domiciliary Care Workers with a genuine commitment to working with Service Users who have complex care needs to join our client’s specialist service based in Bristol.Bristol is famous for its vibrant culture, from its status as a global hub for street art, to its rich history in music, film, and engineering.PLEASE NOTE: Due to the nature of this work and the request of the individual Service User, it is currently an occupational requirement that applicants for this post are female.Male applicants may be contacted in future should the Service User pre-requisites change. This current vacancy is working with a female Service User with a head injury and a diagnosis of Autism, requiring support 24 hours per day with a team of three Support Workers, day and night. Duties include;Provision of full personal care, practical day to day support with activities of day to day living ,emotional/psychological support, managing appointments, managing medication which is given via PEG feed (for which training can be provided), trips out of the house, support with communicating with family and maintaining relationships with family, supporting the individual with maintaining their safety.The salary for this post is £12.82 to £13.65 per hour (£25,100-£26,700 per year) based on experience for a 37.5 hour week usually on a rota of three long days one week / four the next, and we are open to hearing from applicants seeking a full-time, part-time or flexible hours opportunity.This is a specialist domiciliary care and supported living service provider, run by a qualified nurse and an experienced senior care team with over 60 years’ combined experience in health and social care.Their mission is to enhance quality of life for those who need support, allowing them to remain comfortable and independent in their own homes. They are committed to providing their Service Users with high quality, person-centred care tailored to their needs, wishes and preferences. Rated Good by the Care Quality Commission; being regulated matters - meaning staff must be provided with all the training you need to do a great job.Person requirements:• At least 12 months Care experience• Personal qualities to include; flexible, adaptable, confident to work without supervision and calm under pressure.• A current driving licence and access to a vehicle• A commitment to a flexible approach to meet the needs of the service.• The desire to work as part of a team and an organisation committed to person-centred care.• At least eight months right to work in the UK status, not requiring a certificate of sponsorship (CoS)To note:• A Certificate of Sponsorship may be offered with this post subject to a 6-month probation period, during which time you will need to have your own right to work status such as; Student, Graduate or Dependant visa• We are not able to switch sponsorship on commencement of employment• Staff Accommodation is not available for this role, but we are able to help signpost to local accommodation options if you are needing to relocate to take up this post.Jarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Mental Health staff.As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
An amazing new job opportunity has arisen for a committed Deputy Nurse Manager to work in an exceptional care home based in the Paisley, Renfrewshire area. You will be working for one of UK’s leading healthcare providers
This is a fantastic care home is situated in a residential area just outside Paisley offering nursing and nursing dementia care
As the Deputy Manager your key responsibilities include:
Deputise for the Home Manager and take responsibility for delegated duties to ensure the smooth running of the Home
Support the Home Manager, and take the lead where required, the end to end recruitment process for all Home based vacancies
Ensure that the reporting of any ill-health amongst Residents and requests for GP/Professional visits is followed up to facilitate the appropriate care and treatment of the resident
Administer prescribed medicines and maintain the appropriate records in line with company policies, procedures and NMC guidelines
Ensure the maintenance of accurate records/notes (including incident reports) to meet safeguarding, health and safety and statutory legal requirements
Audit care plans to ensure that all are accurate, up to date, and appropriate to meet resident’s changing needs
Assist the Home Manager for the delivery of clinical services and nursing practice in accordance with regulatory requirements and take responsibility within their absence
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing teams
Good clinical skills
Promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an active NMC Pin and experience in a similar position**
The successful Deputy Manager will receive an excellent salary up to £26.02 per hour and the annual salary up to £54,121.60 per annum. This exciting position is a permanent full time role working 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefit:
Paid Enhanced DBS/PVG
Free uniform
Homemade meal whilst on shift
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay as you need it
Award-winning learning and development and support to achieve qualifications
GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
An opportunity to learn from experienced colleagues as part of an outstanding and committed team
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
Refer a Friend scheme
Reference ID: 3237
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a committed Deputy Nurse Manager to work in an exceptional care home based in the Paisley, Renfrewshire area. You will be working for one of UK’s leading healthcare providers
This is a fantastic care home is situated in a residential area just outside Paisley offering nursing and nursing dementia care
As the Deputy Manager your key responsibilities include:
Deputise for the Home Manager and take responsibility for delegated duties to ensure the smooth running of the Home
Support the Home Manager, and take the lead where required, the end to end recruitment process for all Home based vacancies
Ensure that the reporting of any ill-health amongst Residents and requests for GP/Professional visits is followed up to facilitate the appropriate care and treatment of the resident
Administer prescribed medicines and maintain the appropriate records in line with company policies, procedures and NMC guidelines
Ensure the maintenance of accurate records/notes (including incident reports) to meet safeguarding, health and safety and statutory legal requirements
Audit care plans to ensure that all are accurate, up to date, and appropriate to meet resident’s changing needs
Assist the Home Manager for the delivery of clinical services and nursing practice in accordance with regulatory requirements and take responsibility within their absence
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing teams
Good clinical skills
Promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an active NMC Pin and experience in a similar position**
The successful Deputy Manager will receive an excellent salary up to £26.02 per hour and the annual salary up to £54,121.60 per annum. This exciting position is a permanent full time role working 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefit:
Paid Enhanced DBS/PVG
Free uniform
Homemade meal whilst on shift
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay as you need it
Award-winning learning and development and support to achieve qualifications
GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
An opportunity to learn from experienced colleagues as part of an outstanding and committed team
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
Refer a Friend scheme
Reference ID: 3237
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a committed Deputy Nurse Manager to work in an exceptional care home based in the Paisley, Renfrewshire area. You will be working for one of UK’s leading healthcare providers
This is a fantastic care home is situated in a residential area just outside Paisley offering nursing and nursing dementia care
As the Deputy Manager your key responsibilities include:
Deputise for the Home Manager and take responsibility for delegated duties to ensure the smooth running of the Home
Support the Home Manager, and take the lead where required, the end to end recruitment process for all Home based vacancies
Ensure that the reporting of any ill-health amongst Residents and requests for GP/Professional visits is followed up to facilitate the appropriate care and treatment of the resident
Administer prescribed medicines and maintain the appropriate records in line with company policies, procedures and NMC guidelines
Ensure the maintenance of accurate records/notes (including incident reports) to meet safeguarding, health and safety and statutory legal requirements
Audit care plans to ensure that all are accurate, up to date, and appropriate to meet resident’s changing needs
Assist the Home Manager for the delivery of clinical services and nursing practice in accordance with regulatory requirements and take responsibility within their absence
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing teams
Good clinical skills
Promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an active NMC Pin and experience in a similar position**
The successful Deputy Manager will receive an excellent salary up to £26.02 per hour and the annual salary up to £54,121.60 per annum. This exciting position is a permanent full time role working 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefit:
Paid Enhanced DBS/PVG
Free uniform
Homemade meal whilst on shift
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay as you need it
Award-winning learning and development and support to achieve qualifications
GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
An opportunity to learn from experienced colleagues as part of an outstanding and committed team
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
Refer a Friend scheme
Reference ID: 3237
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An incredible new job opportunity has arisen for a dedicated Deputy Nurse Manager to work in an exceptional care home based in the Wigston, Leicestershire area. You will be working for one of UK’s leading healthcare providers
This is an exceptional care home amongst a quiet, residential area of Wigston, near Leicester. This is a friendly home offering residential, nursing and residential dementia care
As the Deputy Manager your key responsibilities include:
Deputise for the Home Manager and take responsibility for delegated duties to ensure the smooth running of the Home
Support the Home Manager, and take the lead where required, the end to end recruitment process for all Home based vacancies
Ensure that the reporting of any ill-health amongst Residents and requests for GP/Professional visits is followed up to facilitate the appropriate care and treatment of the resident
Administer prescribed medicines and maintain the appropriate records in line with company policies, procedures and NMC guidelines
Ensure the maintenance of accurate records/notes (including incident reports) to meet safeguarding, health and safety and statutory legal requirements
Audit care plans to ensure that all are accurate, up to date, and appropriate to meet resident’s changing needs
Assist the Home Manager for the delivery of clinical services and nursing practice in accordance with regulatory requirements and take responsibility within their absence
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing teams
Good clinical skills
Promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an active NMC Pin and experience in a similar position**
The successful Deputy Manager will receive an excellent salary up to £23.93 per hour and the annual salary up to £49,774.40 per annum. This exciting position is a permanent full time role working 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefit:
Paid Enhanced DBS/PVG
Free uniform
Homemade meal whilst on shift
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay as you need it
Award-winning learning and development and support to achieve qualifications
GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
An opportunity to learn from experienced colleagues as part of an outstanding and committed team
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
Refer a Friend scheme
Reference ID: 7393
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An incredible new job opportunity has arisen for a dedicated Deputy Nurse Manager to work in an exceptional care home based in the Wigston, Leicestershire area. You will be working for one of UK’s leading healthcare providers
This is an exceptional care home amongst a quiet, residential area of Wigston, near Leicester. This is a friendly home offering residential, nursing and residential dementia care
As the Deputy Manager your key responsibilities include:
Deputise for the Home Manager and take responsibility for delegated duties to ensure the smooth running of the Home
Support the Home Manager, and take the lead where required, the end to end recruitment process for all Home based vacancies
Ensure that the reporting of any ill-health amongst Residents and requests for GP/Professional visits is followed up to facilitate the appropriate care and treatment of the resident
Administer prescribed medicines and maintain the appropriate records in line with company policies, procedures and NMC guidelines
Ensure the maintenance of accurate records/notes (including incident reports) to meet safeguarding, health and safety and statutory legal requirements
Audit care plans to ensure that all are accurate, up to date, and appropriate to meet resident’s changing needs
Assist the Home Manager for the delivery of clinical services and nursing practice in accordance with regulatory requirements and take responsibility within their absence
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing teams
Good clinical skills
Promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an active NMC Pin and experience in a similar position**
The successful Deputy Manager will receive an excellent salary up to £23.93 per hour and the annual salary up to £49,774.40 per annum. This exciting position is a permanent full time role working 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefit:
Paid Enhanced DBS/PVG
Free uniform
Homemade meal whilst on shift
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay as you need it
Award-winning learning and development and support to achieve qualifications
GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
An opportunity to learn from experienced colleagues as part of an outstanding and committed team
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
Refer a Friend scheme
Reference ID: 7393
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An incredible new job opportunity has arisen for a dedicated Deputy Nurse Manager to work in an exceptional care home based in the Wigston, Leicestershire area. You will be working for one of UK’s leading healthcare providers
This is an exceptional care home amongst a quiet, residential area of Wigston, near Leicester. This is a friendly home offering residential, nursing and residential dementia care
As the Deputy Manager your key responsibilities include:
Deputise for the Home Manager and take responsibility for delegated duties to ensure the smooth running of the Home
Support the Home Manager, and take the lead where required, the end to end recruitment process for all Home based vacancies
Ensure that the reporting of any ill-health amongst Residents and requests for GP/Professional visits is followed up to facilitate the appropriate care and treatment of the resident
Administer prescribed medicines and maintain the appropriate records in line with company policies, procedures and NMC guidelines
Ensure the maintenance of accurate records/notes (including incident reports) to meet safeguarding, health and safety and statutory legal requirements
Audit care plans to ensure that all are accurate, up to date, and appropriate to meet resident’s changing needs
Assist the Home Manager for the delivery of clinical services and nursing practice in accordance with regulatory requirements and take responsibility within their absence
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing teams
Good clinical skills
Promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an active NMC Pin and experience in a similar position**
The successful Deputy Manager will receive an excellent salary up to £23.93 per hour and the annual salary up to £49,774.40 per annum. This exciting position is a permanent full time role working 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefit:
Paid Enhanced DBS/PVG
Free uniform
Homemade meal whilst on shift
Company pension scheme
28 days annual leave inclusive of bank holidays
Group life assurance cover
Wagestream - financial wellbeing and flexible access to pay as you need it
Award-winning learning and development and support to achieve qualifications
GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
An opportunity to learn from experienced colleagues as part of an outstanding and committed team
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
Refer a Friend scheme
Reference ID: 7393
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Job Title: Quality Manager
Location: United Kingdom (Field-based with travel to client care packages)
Salary: £35k - £41k (Dependent on Experience)
Contract Type: Permanent | Full-Time
Hours: Full-time, including participation in Out of Hours and Emergency On-Call Rota
Start Date: Immediate
About Standby24
Standby24 delivers specialist, outcome-focused community care across England and Wales, working in partnership with integrated care boards, case managers, local authorities and health boards, with services including crisis and discharge support, mental health, autism and learning disabilities, and long-term care.
About the Role
Standby24 is seeking an experienced and dedicated Quality Manager to oversee the mobilisation, implementation, and ongoing quality assurance of complex care packages. This role plays a vital part in ensuring that all services are delivered safely, effectively, and in accordance with CQC regulations and company standards.
As Quality Manager, you will be responsible for coordinating care package mobilisation from award stage through to service commencement, carrying out initial assessments, completing person-centred care plans, and ensuring compliance across all aspects of care delivery. Working closely with the Registered Manager and Lead Clinical Nurse, you will support continuous quality improvement while helping to maintain the highest standards of care. You will also participate in the out-of-hours and emergency on-call rota to ensure services remain responsive and well-led.
Key Responsibilities
• Mobilise new care packages from award stage to go-live, ensuring all required documentation is received and completed.
• Conduct initial home visits, internal and external risk assessments, and develop person-centred care plans.
• Complete regular care plan reviews and update documentation to ensure client's needs continue to be met.
• Carry out staff spot checks, supervisions, competency assessments, and team meetings in line with CQC and company requirements.
• Audit daily care records, care plans, risk assessments, and training compliance to ensure accuracy and regulatory compliance.
• Complete medication and manual handling competency assessments for care staff.
• Investigate, record, and escalate complaints, safeguarding concerns, incidents, and risks in accordance with company procedures.
• Attend multidisciplinary team (MDT) meetings and maintain effective communication with commissioners and healthcare professionals.
• Ensure GDPR compliance is maintained at all times and report any actual or potential breaches.
• Provide line management support and guidance to Healthcare Assistants (HCAs).
• Participate in the out-of-hours and emergency on-call rota to support service continuity.
Required Skills & Experience
Essential
• NVQ Level 3 in Health & Social Care or equivalent qualification.
• Minimum of 2 year's experience in a similar quality or care management role.
• At least 2 year's experience supervising staff within the health and social care sector.
• Strong understanding of CQC legislation and care sector compliance requirements.
• Excellent communication and stakeholder management skills.
• Good literacy and numeracy skills with the ability to maintain accurate records and reports.
• Ability to work independently and effectively manage multiple priorities.
Desired Competencies
• Resilience and the ability to maintain performance under pressure.
• Strong analytical thinking and problem-solving abilities.
• Excellent attention to detail and commitment to quality.
• Effective planning, organisation, and decision-making skills.
• Strong relationship-building and collaboration capabilities.
• High standards of integrity, professionalism, and customer service.
• Commitment to teamwork, diversity, and continuous improvement.
What We Offer
• Opportunity to play a key role in maintaining and enhancing quality standards across Standby24 services.
• Supportive and collaborative working environment.
• Professional development and career progression opportunities.
• Meaningful work that positively impacts the lives of service users and their families.
• Opportunity to contribute to a culture built on Integrity, Collaboration, Innovation, Excellence, and Sustainability.
Why Join Standby24?
At Standby24, quality care is at the heart of everything we do. We are committed to delivering outstanding outcomes for our clients while supporting and developing our employees. If you are a passionate quality professional with a strong understanding of compliance, person-centred care, and continuous improvement, we'd love to hear from you.
📧 Apply today with your updated CV and join a team dedicated to delivering exceptional care services.
"INDHR192026"....Read more...
Job Title: Quality Manager - Out Of Hours
Location: United Kingdom (Field-based with travel to client care packages)
Salary: £40k - £45k (Dependent on experience)
Contract Type: Permanent | Full-Time
Hours: Includes participation in Out of Hours and Emergency On-Call Rota
Start Date: Immediate
About Standby24
Standby24 delivers specialist, outcome-focused community care across England and Wales, working in partnership with integrated care boards, case managers, local authorities and health boards, with services including crisis and discharge support, mental health, autism and learning disabilities, and long-term care.
About the Role
Standby24 is seeking a dedicated and experienced Out of Hours (OOH) Quality Manager to support the delivery of safe, effective, and person-centred care across our care packages outside of normal working hours, including evenings, nights, weekends, and emergency situations.
This pivotal role serves as a key point of escalation for operational concerns and staff support, ensuring that high standards of care and compliance are maintained at all times. Working closely with the Registered Manager and Lead Clinical Nurse, you will oversee quality assurance activities, conduct audits, support staff development, and help ensure our services remain safe, responsive, caring, and well-led.
Key Responsibilities
• Act as the first point of contact for out-of-hours quality and operational concerns across Standby24 services.
• Conduct internal and external risk assessments and ensure documentation remains current and compliant.
• Develop, review, and update person-centred care plans to meet individual service user needs.
• Complete monthly care plan reviews and implement changes where required.
• Carry out staff spot checks, supervisions, and team meetings in line with CQC and company standards.
• Audit daily care records, care package folders, risk assessments, and training records to ensure compliance and quality.
• Complete medication and manual handling competency assessments for care staff.
• Escalate complaints, safeguarding concerns, incidents, and risks in accordance with company policies and procedures.
• Attend multidisciplinary team meetings (MDTs) and maintain effective communication with commissioners and healthcare professionals.
• Support Healthcare Assistants through line management and ongoing professional guidance.
• Participate in the out-of-hours and emergency on-call rota to ensure continuity of care.
Required Skills & Experience
Essential
• NVQ Level 3 in Health & Social Care (or equivalent qualification).
• Minimum 2 year's experience in a similar quality or care management role.
• At least 2 year's experience supervising staff within the health and social care sector.
• Strong understanding of CQC regulations and care sector compliance requirements.
• Excellent communication, organisational, and stakeholder management skills.
• Strong literacy and numeracy skills with the ability to maintain accurate records and reports.
• Ability to work independently and respond effectively to urgent situations outside normal business hours.
Desired Competencies
• Resilience and ability to perform under pressure.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and commitment to quality.
• Effective planning, organisation, and decision-making abilities.
• Ability to build and maintain strong relationships with colleagues, clients, and external stakeholders.
• Commitment to teamwork, integrity, diversity, and excellent customer service.
What We Offer
• Opportunity to play a key role in maintaining exceptional standards of care across Standby24 services.
• Supportive and collaborative working environment.
• Ongoing professional development opportunities.
• Meaningful and rewarding work that positively impacts the lives of service users and their families.
• Opportunity to contribute to a culture focused on Integrity, Collaboration, Innovation, Excellence, and Sustainability.
Why Join Standby24?
At Standby24, we are committed to delivering outstanding care while supporting and developing our people. If you are a proactive and compassionate care professional with a strong focus on quality, compliance, and continuous improvement, we would love to hear from you.
📧 Apply today with your updated CV and join a team dedicated to delivering exceptional care services.
"INDHR202026"....Read more...
