Replying and drafting professional emails to the client
Manage reception
Working alongside the Sales Progression and Lettings Teams as customer support on the phone
Interacting with customers on social media
Completing data collection
Compliance
General office tasks
Keeping a log of energy performance certificates
Tagging property keys
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Level 3 Business Administration qualification upon successful completion of the apprenticeship
You will be based in the employer’s office so you will gain 18 months of office-based training
Training Outcome:Possible full-time employment on successful completion of the apprenticeship.
Employer Description:Situated in the heart of Mansfield in a trendy open plan office on Market Street ran by owner Jordan Mariner since 2011. This multi award winning office possess over 30 years of combined experience gained in independent agency, financial advice, lettings, land and new homes, auctions, property refurbishment and investment means that their intimate knowledge of the local market and attention to detail ensures you can be confident of detailed, professional advice in all property related matters.
They passionately believe in customer service and helping customers step by step and successfully blended traditional values to modern innovation to create a distinct brand offering bespoke solutions to all your property concerns. The experience and attention to detail that the team in Mansfield bring provides the ability to ensure your home is marketed professionally on a local, regional and national level with stunning photography, punchy descriptions, detailed floorplans and eye catching brochures.
We look forward to helping you on your property journey, whichever way we can.Working Hours :Monday to Friday 9.30am-5.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.
Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media.
Knowing your customers:
Understand who customers are
Understand the difference between internal and external customers
Understand the different needs and priorities of your customers and the best way to manage their expectations, recognising and knowing how to adapt style to be highly effective
Understanding the organisation:
Know the purpose of the business and what ‘brand promise' means
Know your organisation’s core values and how they link to the service culture
Know the internal policies and procedures, including any complaints processes and digital media policies that are relevant to you and your organisation
Meeting regulations and legislation:
Know the appropriate legislation and regulatory requirements that affect your business
Know your responsibility in relation to this and how to apply it when delivering service
Systems and resources:
Know how to use systems, equipment and technology to meet the needs of your customers
Understand types of measurement and evaluation tools available to monitor customer service levels
Your role and responsibility:
Understand your role and responsibility within your organisation and the impact of your actions on others
Know the targets and goals you need to deliver against
Customer experience:
Understand how establishing the facts enable you to create a customer focused experience and appropriate response
Understand how to build trust with a customer and why this is important
Training:The programme for the Customer Service Apprenticeship incorporates underpinning knowledge delivered in partnership and managed by EMTEC College.
Apprentices will be required to have level 1 English and maths or equivelent prior to starting apprenticeship.
You will have regular review and welfare visits from appointed assessors who will observe all evidence opportunities that occur naturally in the workplace.Training Outcome:Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company.Employer Description:Here at Aston Martin Nottingham we heavily pride ourselves on our unsurpassed standard of service to all of our valued customers.
With the entire range of new Aston Martins and an extensive collection of Timeless Certified Pre-Owned models available, we are certain that we will be able to assist you in finding your perfect Aston Martin.
Further to sales, we have a team of highly-skilled Technicians and Master Technicians who offer the entire suite of Aston Martin aftersales services to ensure peace of mind.
We invite you to browse our website and look forward to welcoming you into Aston Martin Nottingham soonWorking Hours :Monday - Friday 8am - 5:30pm - 1-hour lunch breakSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Languages needed: German and EnglishStart: ASAPThe Role:I am looking for an Assistant General Manager within the café, supporting the General Manager in upholding all brand standards and core values while striving to meet or exceed organizational objectives.The AGM is responsible for overseeing facility assets and, alongside the GM, is expected to take an entrepreneurial approach in leveraging opportunities and addressing challenges to maximize the café’s potential and market presence.KEY RESPONSIBILITIES
Demonstrate strong financial acumen in achieving the café’s key performance indicators.Collaborate closely with Sales to implement the annual Sales & Marketing plan and drive year-over-year growth in entrée counts.Serve as a mentor and coach to junior management, helping them understand and work towards the café’s financial goals.Partner with the General Manager to communicate clear strategic directions based on thorough evaluation of business strengths, weaknesses, and market opportunities.Work across all departments to support consistent execution of systems and processes, ensuring all products and services meet brand standards.Assist in building a highly effective team culture rooted in shared vision and values, contributing to the overall success of the café.Lead and champion organizational change, ensuring thorough implementation of both local and company initiatives.Foster a customer-centric environment where the entire team prioritizes guest satisfaction in every interaction.Uphold and execute guest satisfaction standards, consistently meeting or exceeding expectations.Respond empathetically and proactively to guest feedback, including that received via social media and email.Support recruitment and retention efforts, contributing to a team comprising exceptional talent and placing individuals where their skills and expertise deliver the highest impact.Set clear goals and performance expectations for all team members, regularly performing reviews and holding staff accountable.Support ongoing staff development and advancement along defined career paths.Serve as a Learning Coach, designing and executing learning and development programs to encourage continuous improvement and retention.
QUALIFICATIONSEducation & Experience:
Proven experience in hospitality industry roles involving restaurant front line operations required.Bachelor’s degree in Hospitality, Business, Human Resources, or Culinary Arts preferred.
Skills:
Demonstrated leadership and outstanding interpersonal skills.Ability to work consultatively and collaboratively across departments.Excellent verbal and written communication abilities.Strong problem-solving aptitude; able to identify issues and implement effective solutions.Potential and aspiration to advance to General Manager level.
Physical Requirements:
Must be able to perform the duties of the position, with reasonable accommodation if needed.
....Read more...
Full-Time; PermanentDate Posted: July 11, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team?
Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019
What will you do? The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management
Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk.
Ticketing Operations & Process Management
Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding.
Leadership & Administration
Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures.
What else?
Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check.
Who are you?
Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference.
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $72,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
The Pine Lodge Cars team are proud of the high esteem in which its customers regard the business and it works hard to look after its professional reputation.
This vacancy would be about supporting this SME to get its name out to a wider audience and maximising opportunities to stay in contact with loyal customers and attract new ones.
It is an opportunity to develop skills with a company who sets very high standards for how their customers are looked after and has a lot of interesting copy to share.
Duties would include;
· Taking responsibility for social media channels – TikTok/Facebook/Instagram/YouTube
· Creating an array of different content such as car videos/photos, customers receiving their new cars, community events which business is involved in
· Support with event organising such as Pine Lodge Cars’ annual golf day
· Represent business at appropriate brand events such as car shows/auctions and/or community events
· Community outreach – identifying causes locally to support with fundraising
· Collating customer reviews
· Designing branding/advertising/marketing materials and organising where it appears
· Organising marketing merchandise
· Marketing surveys
· Assessing competition/market research
· Staying abreast of industry developments such as AI and bringing ideas to the table about how to use them efficiently at Pine Lodge Cars
· Networking
· Proof reading and editing marketing materialTraining:The candidate will follow a Level 3 apprenticeship programme and study towards a full standard as a Multi-channel Marketer. This training will be structured and delivered by Cheshire College – South & West. If you do not already hold GCSEs at grade A-C / 8-4 in English and Maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. You will also have a mentor at Pine Lodge Cars who will support you with your apprenticeship.Training Outcome:A full-time marketing position at Pine Lodge Cars may be offered to the right candidate on successful completion of apprenticeship. Chance to earn commission to boost salary.Employer Description:Pine Lodge Cars, based in Whitchurch, is on a site which has been home to car businesses since the 1940s. Its latest chapter has been under the leadership of Lee Ferguson, from 2017, has guided his reputable car sales and repair/servicing garage from strength to strength. Under his direction, he has expanded the building to accommodate his customers more comfortably, including building a double valet bay and garage and taken on more land to make room for 150 more cars. The impressive rate of expansion and growth of reputation has exceeded all expectations with record numbers of sales year on year.Working Hours :Monday to Friday (Some weekend working may be required) 9 am – 5.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Hard working,Time management skills,Professional....Read more...
Assist the sales team in generating leads and following up on inquiries
Support with preparing quotes, processing orders, and maintaining accurate customer records
Learn to identify customer needs and recommend suitable products or services
Build product knowledge and keep up to date with industry developments
Help maintain CRM systems and support data entry and reporting tasks
Provide excellent customer service through phone, email, and face-to-face interactions
Attend training sessions and complete apprenticeship coursework as required
Training:
All work based learning
The Apprenticeship will involve virtual monthly teaching & learning sessions with your assigned Skills Coach
Work will be set each month for completion. This may include written work, workbooks, research, projects, assignments.
Access to a virtual learning platform will be inclusive to support with learning resources, support material, short courses & your learning log and recording off the job hours
Training Outcome:
Long-term growth within the company
Skill development opportunities
Job security
Employer Description:Digibroadcast Co. LTD is a leading UK-based supplier of professional broadcast and video production equipment, serving clients across the globe. With over two decades of experience in the industry, we specialize in providing cutting-edge solutions for television studios, production houses, content creators, and independent filmmakers.
Our product range spans from cameras, lenses, lighting, audio gear, and studio equipment to grip accessories and post-production tools — sourced from top brands like Sony, Blackmagic, Canon, Sennheiser, and more.
At Digibroadcast, we are committed to excellence, innovation, and customer satisfaction. Our team thrives in a fast-paced, collaborative environment where quality service and industry expertise define our brand. If you're passionate about technology, media production, and want to be part of a dynamic and growing organization, we’d love to hear from you.Working Hours :Monday - Friday, 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Operates as team member on a variety of customer and internal development projects.
Work on Automation and Robotics equipment.
Setting up and carrying out hardware tests on Devices.
Engineering problem solving by Identifying any problems/errors during testing.
Works with other engineers to develop and validate new automation equipment and labware.
Operates CAD system, company data-management system (Agile PLM) and other business IT tools.
Conducts tests on equipment and / or labware and evaluates results.
Produces documentation, (eg test results reports, design calculations) and records in company’s document management system.
Introduces design or process improvements where applicable, eg. assists with the generation of standard templates for calculations and / or reports.
Where applicable, you may also experience business functions outside of Engineering, such as Finance, Customer Service, Sales and quality.
Training:One day a week at Warrington & Vale Royal College (Warrington site)
Working towards a Level 3 Maintenance and operations engineering technician apprenticeship. Day-to-day training will be Mentor lead practical instruction, provided by the relevant engineering disciplines. Classroom and media training may be used to support the mentor’s agenda. Opportunities for further 3rd party sessions may be consideredTraining Outcome:Upon successful completion, you will have achieved an engineering qualification. Employer Description:Azenta are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.Working Hours :Monday - Friday 8:30 - 5:00 with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Interest in engineering,Excellent time management....Read more...
Are you a confident communicator with a passion for people, ideas, and growth? Do you want to kickstart your career in a fast-paced, dynamic environment where your voice matters? We’re looking for an Apprentice Account Executive to join our team and learn the ropes of account management while making a real impact from day one.
Key Responsibilities:
As a Multi-Channel Marketing Apprentice/Account Executive, you will:
You will assist with marketing strategies by preparing planning and evaluation documents and presentations for campaigns, market research, and stakeholder communications
You will conduct marketing research using both primary (e.g. surveys) and secondary (e.g. keyword tools, desktop research) methods to gather insights and support campaign planning and performance evaluation
You will interpret and use research data to inform marketing decisions, targeting, planning, and campaign delivery
You will create, edit and source content for various marketing channels—such as websites, email, social media, sales materials, events and affiliate platforms—ensuring brand consistency and alignment with marketing objectives
You will manage marketing materials and assets, organising both offline and digital resources in compliance with company processes
You will support day-to-day marketing administration, including campaign coordination across email, PPC, SEO, CRO, Analytics and web development
You will maintain accurate customer data using CRM systems to support relationship management and marketing activities
Apprentice Account Executive Review Date: Jun 25
You will keep up to date with marketing trends and digital technologies, applying them to improve marketing performance
You will assist in budget tracking and activity monitoring, ensuring marketing spend aligns with agreed plans and company processes
You will evaluate marketing performance, helping to monitor, analyse and optimise campaigns to meet strategic objectives and demonstrate return on investment
Training:Multi-channel marketer Level 3 Apprenticeship Standard:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer and Certified Digital Marketing Professional by DMI, with training in how to:
Master the art of crafting compelling content tailored for diverse audiences and a variety of marketing channels, ensuring sensitivity and effectiveness in communication
Analyse and integrate information from the multi-channel marketing landscape to inform and optimise both short-term tactics and long-term strategies
Implement secure, innovative solutions using a broad spectrum of digital tools and platforms, ensuring seamless user experiences while achieving marketing objectives
Conduct comprehensive reviews and analyses of multi-channel marketing activities, measuring success and providing actionable recommendations for enhancement
Create and interpret insightful analytical dashboards utilising advanced digital tools, facilitating data-driven decision-making
Strategically plan, execute, and manage comprehensive marketing campaigns across an array of digital and traditional media platforms
Training Outcome:
This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance
Employer Description:We create digital experiences. We’re Ascensor, a friendly and innovative team of expert digital designers, developers and marketers based in Leeds. Leeds #DigitalAgencyLeeds Our web design, ecommerce and digital marketing services are constantly evolving, pushing boundaries and delivering exceptional results. Our strategic focus on website performance, return on investment and customer service has driven our digital agency forwards, for more than 15 years.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Written communication skills,Enthusiasm,Curiosity,Willingness to learn,Self-motivated learner,Target and deadline focused,Driven team player,Ambitious,Can-do attitude....Read more...
Are you good at multi-tasking? Do you take pride in offering excellent customer service?Our client is a growing electrical contracting business based in Coulsdon; they are seeking a well-organised and proactive Office Administrator to join their tight knit team.This role is crucial within the Company's structure as its main purpose is to be at the forefront of the business - being the first point of contact for new customers, suppliers and existing clients.Other responsibilities include:
Managing all incoming calls including sales enquiries, bookings and customer follow up's.Liaising with suppliers and placing orders for materials.Maintaining client records via the Company's CRM (for which you will be fully trained).Providing support with invoicing, document management and filing.Assisting the wider team with general administrative duties to support the smooth running of the business.
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.Essential skills required:
Previous experience within an administrative role would be an advantagePrevious knowledge or use of project management software (ClickUp) and/or social media and marketing would be advantageous.Excellent communication and organisation skillsFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job details:
Office AdministratorCoulsdon, Surrey£26,000 - £29,000 per annum depending on experience Full Time - 40 hours per week, Monday to Friday 8am to 5pmBenefits include 28 days holiday (including bank holidays), a company pension scheme, health cash plan, supportive & friendly working environment and full training
If you have the right skills and experience for this role, we would like to hear from you.Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Answer enquiries.
Respond to customer questions via phone, email, live chat, or in person.
Provide accurate information about products, services, or policies.
Resolve issues.
Handle customer complaints and find appropriate solutions.
Escalate complex issues to supervisors or other departments when necessary.
Process Orders and Transactions.
Assist customers with placing, tracking, modifying, or cancelling orders.
Process payments & refunds when required.
Maintain Customer Records.
Update customer accounts and keep accurate records of interactions.
Ensure data entry is timely and error-free.
Follow up on unresolved customer enquiries.
Ensure customers are satisfied with resolutions and service.
Provide Product or Service Support.
Guide customers in using products or services.
Troubleshoot basic technical or usage issues.
Work with sales, technical & marketing teams.
Communicate customer feedback to improve products or services.
Meet Performance Goals.
Keep up with product changes, promotions, and policy updates.
Attend training sessions as needed.
Maintain Professionalism.
Interact with customers in a courteous, empathetic, and helpful manner.
Represent the company positively in all communications.
Assist the marketing team with social media posts, marketing & promotions ideas.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administration Level 3 apprenticeship. Training Outcome:Possible progression opportunities. Employer Description:We manufacture and distribute products based on a Natural Cement based binder which has been in use for over 200 years. Natural Cement’s head office is based in Yorkshire, England.
Our special products are used by all sections of the Railway, Civil Engineering, Water, Utilities and Construction industries throughout the UK & worldwide.
The products have proven to be environmentally friendly, chemically resistant, easy to use, and time saving. They are especially useful in wet & cold environments. Fast setting with high early strength gain is a standard feature of all products.Working Hours :Monday to Thursday 9am-5pm, Friday 9am-2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
What you’ll be doing:
Designing impactful materials – You’ll help create clear, professional, and visually engaging documents that reflect our brand and values.
Supporting new business activity – You’ll work closely with our New Business and Transaction teams to design proposals and pitch documents that make a strong impression.
Bringing fresh ideas – You’ll contribute to how we present ourselves, suggesting new ways to communicate our message through design.
Managing creative assets – You’ll help maintain our library of artwork, templates, and digital content, ensuring everything is up to date and easy to access.
Staying curious – You’ll keep an eye on trends in digital marketing and design, helping us stay ahead of the curve.
Training:As part of your apprenticeship, you’ll build skills that will become part of your day-to-day role, including:
Creating eye-catching design concepts and prototypes using industry-standard tools
Producing production-ready digital media assets such as animations, storyboards, and style guidesCommunicating your design ideas clearly to a range of stakeholders, from marketing directors to sales teams
Building and maintaining a professional portfolio of your creative work
Staying up to date with emerging design trends and technologies to keep your work fresh and relevant
Training Outcome:NAEmployer Description:Gateley stands apart from the crowd because of what we do and who we are. The first commercial law firm to float on the London Stock Exchange, our strategy is to differentiate what we do by diversifying the professional services that we offer our clients and to incentivise our people. It is this strategy that has seen our turnover nearly double since we listed and our team grow to over 1000 people. We are a business that has a great story to tell and an even more exciting one planned.Working Hours :Monday to Friday 9am to 5:30pm
1 Day off the job training dedicated to Apprenticeship learningSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Lead Generation & Prospecting:
Build and engage target audiences on LinkedIn through connection requests, messaging, and commenting
Support the creation and execution of LinkedIn campaigns to drive traffic and interest from key sectors
Use Lead Forensics to monitor website visitor activity, identify companies, and source contact details
Coordinate warm outreach messages to these contacts via LinkedIn and email
CRM Integration & Data Management:
Update and maintain contact records in Zoho CRM, tagging and logging outreach activity
Track campaign performance using CRM reports and dashboards
Ensure all lead generation activity is aligned with sales campaigns and pipeline stages
Content Creation & Social Media:
Assist in drafting and scheduling LinkedIn posts for the Flame UK brand and individual team members
Repurpose Flame Sustain articles into LinkedIn-friendly content formats (posts, carousels, polls, etc.)
Design simple graphics or coordinate with the marketing team/designer as needed
Campaign Support:
Help run targeted email campaigns (Zoho Campaigns or equivalent)
Compile prospect lists for new verticals (e.g. food production, furniture, manufacturing)
Report on key campaign metrics (views, clicks, conversions)
Training:Multi-channel Marketer Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:"Flame UK is a full facilities management company providing Waste Management Energy, and Water procurement services. Dedicating our services to the commercial sector, Flame UK is a an innovative leader in cost containment and the management for all Waste, Energy and Water consuming businesses. Our SmartTrash service is an excellent solution for any waste management strategy. Using advanced analytics to determine the best times for collection, reducing the number of collections made. We are dedicated to providing the best waste management and collection services possible."Working Hours :Monday to Friday, 8.30am till 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Start: ASAPLanguages : English, Dutch and FrenchThe Role:Are you ready to supercharge local marketing with a dash of fun, a sense of ownership, and a love for real results?I am seeking a hands-on Local Marketing & CRM Specialist to grow a fun brand across Belgium and the Netherlands.If you’re a creative problem-solver who connects with communities as easily as with data dashboards – and you can switch confidently between English, French, and Dutch – keep reading!In this unique role, you’ll:
Partner up with the Head of Acquisition (think big-picture campaigns), the Head of PR & Social (show off your storytelling), and some amazing teams (for insider know-how and on-the-ground action).Focus on local execution, on the ground-level engagement, and performance – mixing CRM campaigns, neighborhood partnerships, and hyper-local brand-building.Split your time between visits (so you know your audience), creative campaign work, and the occasional hop across to London for in-person team jams!
What you’ll get up to:
Local Marketing & PartnershipsUnearth and run exciting local collaborations with businesses, schools, sports clubs (maybe even the local chocolatier?).Bring local events to life in line with the brand standardsSupport General Managers and Sales with on-the-ground tactics that genuinely drive people wanting to join the venue.
CRM & Member Journey SupportOwn CRM campaigns from idea to inbox – lead nurture, referral sparks, perfect onboarding journeys, and more.Crunch numbers (conversions, open rates, etc.), tweak strategies, and always chase better results.Help automate and segment comms using our CRM and ESP tools.
Awareness & Local VisibilityLocalize national campaigns to make them relevant to individual clubs and communities.Keep assets, landing pages, and Google profiles in tip-top local SEO shape.Jump on seasonal events, community happenings, and media opportunities to boost presence.
Measurement & ReportingTrack and share venue level KPIs — think new enquiries, conversion rates, retention stats, and more.Work with the Head of Acquisition on data-driven recommendations (bring your inner marketing scientist).Feed insights back to the central team to keep us learning and winning.
About You (Who we’ll high-five and hire):
3+ years of hands-on experience in CRM/email marketing and executing local partnerships/activations.Comfortable running projects independently, juggling priorities, and taking ownership from start to finish.Enjoy working cross-functionally — you’ll be the friendly bridge between the venue, sales, and marketing teams.Fluent in English, French, and Dutch (written and spoken).Analytical, action-oriented, and tech-savvy — you love tools like Google Analytics, CRM dashboards, and email platforms.(Bonus points) Based near Brussels, or used to multi-location work in retail, or hospitality.
....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed/scanned correctly
Adding new clients to the back-office system and creating tasks, as required
Day-to-day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team, taking enquiries via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9, including English and maths
Great communication skills (verbal and written)
Strong attention to detail.
Be self-motivated and able to work as part of a close team
This role will be supported by the Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Business Administration Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A prestigious company established in 1998 and is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday 8:30am to 5pm
Fridays finish at 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers.
Delivering five-star customer service.
Marketing including social media and window displays.
Dealing with incoming and outgoing administration.
Updating customer files.
Selling foreign exchange.
Matching customer needs and advising customer on their holiday arrangements.
Selling travel and related products to customers.
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider.
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis.
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises.
On the job training delivered by the employer.
Quarterly formal progress review meetings with the providers coach/tutor and employer.
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry.
Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills.
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment.
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment.
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion.
Multiple choice knowledge test.
My Journey - Showcase.
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love.
Althams Travel invest in our apprentices and grow and progress within the company and are encouraged to reach their full potential.
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
Technical Product Manager
Aylesford, Kent / £35-45k / Annual Bonus
Our client, a renowned player in the construction materials sector, is seeking a talented Technical Product Manager to join their dynamic team. As a market leader, this company is dedicated to delivering innovative, high-quality products that meet the evolving needs of the construction industry.
Position Overview
As the Technical Product Manager, you will play a pivotal role in driving the success of the company's product portfolio. You will be responsible for providing technical support to various stakeholders, including architects, contractors, and specifiers, ensuring that the company's products are effectively specified and utilised in construction projects. Your expertise will be instrumental in fostering strong relationships with key decision-makers and promoting the company's solutions to meet the industry's demanding requirements.
Responsibilities
- Handle general day-to-day technical enquiries received via various channels, including phone calls, emails, and social media
- Source information from BDMs and customers to support the drafting and supply of project specifications
- Provide U-value and condensation risk analysis reports as required
- Deliver RIBA-accredited and non-accredited CPDs to architects and new applicators to enhance their understanding of the company's product portfolio and solutions
- Liaise with associations and other manufacturers to include the company's products and logo in their specifications and websites
- Identify potential architects, specifiers, and contractors involved in construction projects requiring EWI and render
- Establish and nurture relationships with key decision-makers in the industry, including architects, specifiers, contractors, and developers
- Educate specifiers and stakeholders about the benefits and features of EWI and render, demonstrating how these products meet building codes, regulations, and environmental standards
- Work closely with architects and specifiers to ensure that EWI and render are specified in construction projects, providing technical support and solutions
- Monitor industry trends, competitors' activities, and changes in building codes and regulations to identify new opportunities and challenges
Requirements
- Strong communication skills (both written and verbal), including the ability to work with people from a non-trade background
- Ambitious, proactive, and forward-thinking with the drive to continuously improve
- Strong industry-related background and knowledge of competitors, sharing insights with the company to aid sales argumentation
- Comprehensive understanding of the construction industry and a desire to share knowledge and experience gained
- Ability to build relationships proactively and work cross-functionally, liaising with management to support business needs
- Excellent teamwork skills and the ability to work independently, manage own diary, and prioritise workload for effective productivity
- Analytical mindset with the ability to draw conclusions and present recommendations from recorded data
- Great attention to detail and the ability to communicate with a high degree of accuracy
- Interest in conducting relevant further education or gaining industry qualifications to enhance career and contribution to the business
Benefits
- 25 days holiday, plus bank holidays
- Annual bonus
- Extra days' holiday incentive
- Early finish Fridays
- Gym membership
- Death in Service cover
- Team events
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently searching for a Leak Administrator.
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division. This position will ensure contractual requirements are managed, tracked, and executed in a timely manner. This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing. This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed. This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date. Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP. On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP. Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls. Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair. Responsible for adding hours to SO# in SAP if extra time is required and approved. Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable. Responsible for calculating and invoicing leaks within 4-7 days of field completion. Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing. Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed. Special projects as needed Other tasks as assigned by the manager. Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Mustard are a B-Corp creative recruitment business. We are headquartered in Bristol but operate globally, servicing the creative industries. We have 6 distinct divisions:
BE – Built Environment, Architecture
ID – Interior Design
MD – Marketing & Design
XP – Events, Exhibitions & Experiential
FX – VFX, TV, Film & Gaming
TD – Technology & Development
We are looking for an ambitious, diligent and adaptable person with a positive outlook to join our back office team as an apprentice in a wide-ranging job covering various aspects of business support and marketing. A great way to learn how an SME runs and operates which will give a huge variety of transferrable skills including communication, time management and being a part of a team.
Business Support
Office administration – maintaining a clean and tidy workspace, welcoming guests onto site, preparing hot drinks for guests and team members, loading/emptying dishwashers.
Timesheet / Invoicing support – learning how to use timesheet platform to manage portfolio of 40-50 remote contract workers.
Sending contracts for e-signing via Adobe Sign.
Answering the main phone line, forwarding phone calls on to the relevant consultants / team members, taking messages.
Dealing with inbound job applications, fielding queries via email and logging appropriately within our CRM.
Provide holiday cover within finance and administration team.
Marketing
Social Media – content creation, scheduling posts across multiple channels including Linkedin, Instagram, X and TikTok.
Email marketing – writing emails, curating lists, checking GDPR consent and data hygiene.
Updating marketing support and pitch documents according to brand guidelines using templates in Canva and Adobe Indesign.
Training:The training will be delivered by SGS College, Filton and the apprenticeship is delivered over 15 months with an additional 3-monthEnd Point Assessment.
In addition to the Knowledge Skills and Behaviours set out in the apprenticeship standard, SGS College will also embed a City and Guilds Diploma in business administration.
This covers the following mandatory units:
Principles of business administration
Personal and professional development
Managing performance
Your organisation
Communication in a business environment
Project management
ICT for business
In addition, learners will be required to select one relevant optional unit.
More training information:
Throughout the course, the apprentice will be working on their portfolio and new learning in the workplace. As well as managing a project to improve a process in their work environment. This will prepare them for their EPA by allowing them to document their skills, experiences, and achievements, creating a showcase of their professional development and knowledge in real-world scenarios.
The diploma in business administration and knowledge set out in the apprenticeship standard is delivered through 10 classroom-based lessons. During this time, the knowledge for the diploma and the standard will be delivered face to face. The apprentice will be required to attend college one day a week during this period.
Training Outcome:Full-time job at Mustard upon successful completion of apprenticeship as either Business Support or Marketing Executive.Employer Description:23 staff, buzzy and noisy office based in city centre in Bristol. Regular social gatherings, activity days and sometimes overseas trips. We partner with local charities and fundraise regularly with bake sales and other events. Fast-paced environment, no 2 days are ever the same.Working Hours :Monday- Friday - 40 hours a week.
Attending college 1 day per week at our Filton Campus. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
For several years, Morrisons has been investing in our Floristry Apprenticeship Scheme, and we have established strong links with Derby College. We have also introduced Market Street Florists into many of our stores, and we are excited to offer opportunities for Florists to join us.
You will be based at a Morrisons store local to you (see possible locations), with regular travel to the East Midlands for one week’s block training (on site at Myton Derby and/or Derby College). When not on block release, you will also train with Derby College one day per week via virtual/distance learning.
As a Floristry Apprentice, you will work hands-on and side-by-side with our experienced colleagues, learning the art of creating beautiful floral arrangements for our valued customers. This is an excellent opportunity to gain practical skills and knowledge in Floristry and customer service while working with a supportive team.
Your training will include:
There are six phases of the course that are conducted over a period of 12 months. Each phase will have an endpoint assessment, and will cover the following topics:
Safe working practices, legal and organisational requirements, use of tools, equipment and materials, workplace cleaning, and health and safety
Storage, conditioning, and preparation of materials, stock rotation, and seasonal availability
Hand-tied bouquets, gift wrapping, funeral work, wedding work, event/corporate work
Floral designs, composition and elements of design, wiring and manipulation techniques, and design classification
Understanding customer needs and budget requirements, company policies for payments, pricing, customer service, complaints, returns, and Consumer Law
Sales opportunities within retail, marketing, promotions, and social media
Organisation and time management, commercial timescales, minimising waste, flexibility, working to deadlines, teamwork, respect, and PPE
The course also includes basic health and safety and First Aid training
Training:Level 2 Floristry Apprenticeship Standard:
This apprenticeship will be completed by working 5 days per week in store with the employer, learning the job role and gaining valuable work experience, and then a block release of 1 week every 4 weeks, attending Derby College to complete coursework/assessments and Myton Derby for specific industry training
This course will be delivered over a period of 12-months as well as an approximately 3-month end point assessment period equating to around 15-months
Training Outcome:By the end of your apprenticeship, you will:
Earn a Diploma in Floristry, LANTRA Accredited
Have the potential for permanent employment within Morrisons’ Horticulture department
Employer Description:We started as a small market stall in Bradford and have now become the UK's fourth-largest supermarket chain and second-largest fresh food manufacturer. We are proud to serve customers across the UK with just under 500 stores and an online home delivery service. Our 18 manufacturing sites provide the freshest produce, including flowers, fish, vegetables, burgers, and bread, all delivered to our stores via six distribution sites by our 2,000 strong fleet.
Our pack house, located in Derby, uses around 4 million flower stems to create 400,000 bouquets of flowers every week. Flowerworld is our dedicated flower facility, where 460 colleagues work in a single-shift operation to provide fresh flowers, roses, and bouquets. During busy seasonal events like Valentine's Day and Christmas, teamwork is crucial. In the run-up to Mother's Day, our production more than triples to 1.3 million bouquets a week!Working Hours :Monday - Sunday, 5 days out of 7 between 08:00 and 15:45 (or equivalent). Hours of work can vary depending on the needs of the business/agreement with store. Exact Rota TBC on starting the role.Skills: Attention to detail,Customer care skills,Can-do attitude,Willing to learn,Able to drive with own car....Read more...
JOB DESCRIPTION
Job Title: Manager, Digital Marketing
Location: Vernon Hills, IL (open to remote or hybrid work)
Department: RPM Consumer Group
Reports To: Vice President, Digital Marketing
J
OB PURPOSE
Do you see digital potential everywhere you look? Do you like building digital marketing recommendations and trailblazing opportunities? Are you motivated by the idea of sparking strategic growth across teams and businesses? At RPM, we're searching for a Manager of Digital Marketing to champion the digital marketing evolution across our portfolio of companies. This isn't a behind-the-scenes position; you'll be front and center, a trusted consultant and collaborative force, providing expert advice and helping individual businesses create and activate digital marketing strategies that drive measurable commercial growth and enhance competitive edge in the market.
The Manager of Digital Marketing will be part a small team of digital experts in the areas of digital marketing, e-commerce, and digital analytics. This team supports businesses within RPM International, a world leader in coatings, and is sponsored through the RPM Consumer Group. This position reports directly to the Vice President of Digital Strategy and up to the RPM Consumer Group Vice President of Commercialization and Strategy.
WHY YOU'LL LOVE THIS ROLE
Think of yourself as the bridge between vision and execution. You'll empower RPM business leaders to reach further, think bigger, and implement marketing strategies that not only meet today's goals but set the foundation for tomorrow's success. We're here to spark your innovative ideas, support your growth, and celebrate wins together.
RESPONSIBILITIES
Champion Digital Marketing Transformation: Work with leaders and teams across RPM companies to reimagine and elevate growth strategies by leveraging digital marketing initiatives, channels, and technology to connect deeply with users, build brand loyalty, and drive sustainable sales growth.
Provide Strategic Consulting: Be part of the digital strategy team to offer expert consulting services across RPM's businesses.
Assess: Collaborate with business teams to analyze and evaluate existing digital marketing practices, systems, and capabilities to identify gaps and opportunities.
Recommend: Create customized and scalable digital marketing recommendations that enhance personalized experiences, leverage insights and data, and optimize the user journey across all digital touchpoints. Align recommendations with each company's overall business goals and create implementation plans that generate both short- and long-term value.
Advise: Guide businesses in optimizing current digital marketing practices and developing new digital capabilities. Help businesses understand the best digital marketing practices and strategies tailored to their needs. Advise on the right tools and technologies to manage, execute, and analyze efforts.
Digital Marketing Strategy: Guide businesses in crafting modern, results-driven initiatives across various digital channels, including social media, email, search engines, and display advertising. Ensure recommendations engages and inspires audiences and strategically connects both digital and traditional marketing for impact.
Unlock Channel Potential: Analyze and recommend the digital channels that make sense for each business's audience and goals, maximizing their reach and engagement.
Social Media: Create recommendations for social media presence, engaging with followers, responding to inquiries, and creating content that drives engagement. Social platforms include but not limited to LinkedIn, You Tube, Facebook, X, Instagram, TikTok, etc.
Content Management: Advise businesses on best practices to create, curate, and manage engaging content tailored to target audiences, ensuring consistency in tone and branding.
SEO and SEM: Create recommendations to optimize digital content for search engine visibility, including AI overviews. Create search engine marketing campaigns to drive traffic and conversion including PPC (pay-per-click) efforts.
Paid Advertising Strategy & Optimization: Evaluate and advise on the optimization of paid advertising efforts across multiple platforms, including Google, Bing, Amazon, and other digital marketplaces. You will be responsible for assessing current performance, identifying areas of budget inefficiency, and recommending data-driven strategies to enhance targeting precision and maximize return on ad spend (ROAS).
Optimize Website Presence: Evaluate and provide recommendations to optimize company websites for usability, mobile responsiveness, and search engine visibility.
Lead Generation: Create strategies to generate leads and nurture them throughout digital channels.
Drive Data-Driven Decisions: Put analytics at the center of every digital marketing recommendation, which include key performance indicators (KPIs) for campaigns and initiatives.
Cultivate User Relationships: Advise on building meaningful digital marketing connections that foster loyalty and satisfaction through personalized experiences and thoughtful touchpoints throughout the user journey.
Implement: Encourage curiosity and a growth mindset through regular reviews, asking the right questions, and helping teams identify opportunities for ongoing optimization. Guide and monitor execution of recommendations.
Empower Business Teams: Outside of consultant engagements share digital marketing expertise through teaching opportunities, workshops, and training that benefit companies across RPM.
QUALIFICATIONS AND COMPETENCIES
Bachelor's Degree in Digital Marketing, Communications, Public Relations, or related field required.
3-5 years' professional experience in digital marketing or related roles.
Strategic mindset with proven experience designing digital marketing strategies across multiple business units or brands
Expertise in digital marketing, digital user journey optimization & relationship development, analytics, in both B2C and B2B segments (preferred)
Google Analytics and Amazon Ads Certified
Proven experience managing comprehensive paid advertising campaigns across Amazon and Google platforms, including all ad formats such as Performance Max, Search, Display, and others.
Past success partnering with diverse teams to deliver high-impact results
Ability to share complex digital concepts in straightforward, actionable terms
A collaborative approach that empowers others and builds lasting partnerships
Passion for exploring the newest tools, trends, and solutions in digital marketing
Drive to discover and adopt emerging technologies, digital innovations, and new platforms & systems, including generative AI.
Strong consultative, relationship building, and interpersonal skills in dealing with all levels in the organization
Excellent writing, communication, presentation, and marketing skills
LEADERSHIP TRAITS
Strategic Planning: Is proactive, forward-looking and can anticipate trends. Has vision and can create competitive and breakthrough strategies and plans.
Change Management: Ability to adapt to change, anticipate future needs, is flexible, overcomes resistance to change, and demonstrates managerial courage.
Problem Solving: Able to understand and evaluate complex issues and devise and implement successful solutions. Is focused on results, can see hidden problems, and takes logical approach and probes fruitful sources for answers. Is proactive and decisive in nature.
Communication: Has effective verbal communication and presentation skills, has effective writing abilities (clear and succinct), has executive presence, has active listening abilities, and can convey important or critical messages that have the desired effect.
Collaboration: Identifies opportunities for shared resources, seeks partnerships, is a team player, and involves others. Builds commitment, fosters open dialogue, and supports diversity and input from all team members. Is open-minded and transparent.
Decision Making: Uses critical thinking skills, has a track record of making high quality decisions, does not hesitate when making decision, is confident, and is action oriented.
Developing Others: Coaches others and nurtures emerging leaders. Is a keen listener, provides challenging/stretch assignments, encourages development, confronts, and deals with performance issues effectively and delegates tasks effectively to develop others.
Judgment: Adopts strategic, analytical, and carefully weighted decision-making process in the evaluations of alternative scenarios.
Financial Acumen: Has demonstrated financial acumen, can successfully budget, and forecast, and understands cost implications of decisions.
Integrity & Commitment: Demonstrates integrity, has commitment, shows moral courage, demonstrates emotional intelligence, is value-driven, respects the Company culture, and demonstrates responsible entrepreneurship. Has a can-do attitude and the desire to go above and beyond.Target Salary Range: $125,000 - $140,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. RPM Consumer Group offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
RPM Inc. is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
