As the successful candidate you will help generate sales of all Retail Travel products to our ever-growing list of clients, providing a specialised travel service that’s tailor made to customer requirements in line with our mission statement, and values.
If your passionate about travel and eager to grow within a supportive and fast-paced environment, we want to hear from you!
Main Tasks and Activities will include:
Sell and effectively administer chosen travel products to all customers. To include package and independent holidays, cruises, air travel, hotels, car hire and insurance
Input customer bookings onto system and taking responsibility for all aspects of the booking
Create and maintain accurate booking files
Deal with enquires from customers who have already booked and confirmed holidays
Understand how to calculate prices and correctly apply business terms
Provide assistance to the management team in assessing and developing all relevant marketing opportunities for the branch when they arise
Help to maintain profitable branch by building up good relationships with existing customers to ensure repeat business
Take responsibility for understanding targets and other financial measures applicable to the role
Report any Health and Safety concerns promptly to the Branch Manager or the Assistant Manager in the absence of the Branch Manager
This is a unique chance to gain hands-on experience, build industry knowledge, and kickstart a rewarding career in travel- all while being part of a professional, enthusiastic, and customer-focused environment.Training:
This is an Apprenticeship; the successful candidate will work towards the Travel Consultant Level 3 qualification
This will be a work-based apprenticeship, therefore there will be no requirement for a day release to college
You will be allocated an assessor from an apprenticeship training provider who will visit you in the workplace, providing 1-2-1 training, support, and guidance throughout the course
Training Outcome:
After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business.
Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday- Saturday
9:00am- 5:00pm.
(Saturday work will be on a rota and when a Saturday is worked you will have a day off in the week.)Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Retail Operations Manager – Charity Retail (No Weekends!) Location: Romford Head Office Salary: £34,532 p.a. FTE (£27,625 actual for 30 hours over 4 days) Contract: Permanent, Part-Time (30 hours over 4 or 5 days) Hours: 9am – 5pm (Monday to Friday only) Benefits: 28 days’ holiday including your birthday off + bank holidays
Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?
We’re recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.
About the Role
This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity’s retail estate. You’ll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.
Working closely with the Head of Retail and Director of Income Generation, you will:
Manage property maintenance, repairs, and site compliance across retail stores
Act as main contact for landlords, agents, and external contractors
Lead health & safety compliance across sites in partnership with internal H&S leads
Oversee service contracts, waste management, cleaning, and insurance claims
Work to budget, using lean management practices to control costs
Represent retail operations at internal meetings and cascade updates
You will also manage a Retail Operations Assistant and support volunteers when needed.
What We’re Looking For
We’re looking for someone with:
Experience in retail, estates or facilities management across multiple sites
Key knowledge of retail operations
Strong knowledge of health & safety and contractor management
Great organisational and planning skills with a keen eye for detail
The ability to build relationships and influence stakeholders at all levels
Excellent IT and reporting skills
A proactive, hands-on approach and the ability to think on your feet
A background in the charity sector or retail operations is desirable
Why Join Us?
Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
No weekend working
Generous holiday allowance including your birthday off
A values-driven, inclusive, and supportive environment
The chance to play a key role in helping a charity achieve its mission
Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Retail Operations Manager – Charity Retail (No Weekends!) Location: Romford Head Office Salary: £34,532 p.a. FTE (£27,625 actual for 30 hours over 4 days) Contract: Permanent, Part-Time (30 hours over 4 or 5 days) Hours: 9am – 5pm (Monday to Friday only) Benefits: 28 days’ holiday including your birthday off + bank holidays
Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?
We’re recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.
About the Role
This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity’s retail estate. You’ll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.
Working closely with the Head of Retail and Director of Income Generation, you will:
Manage property maintenance, repairs, and site compliance across retail stores
Act as main contact for landlords, agents, and external contractors
Lead health & safety compliance across sites in partnership with internal H&S leads
Oversee service contracts, waste management, cleaning, and insurance claims
Work to budget, using lean management practices to control costs
Represent retail operations at internal meetings and cascade updates
You will also manage a Retail Operations Assistant and support volunteers when needed.
What We’re Looking For
We’re looking for someone with:
Experience in retail, estates or facilities management across multiple sites
Key knowledge of retail operations
Strong knowledge of health & safety and contractor management
Great organisational and planning skills with a keen eye for detail
The ability to build relationships and influence stakeholders at all levels
Excellent IT and reporting skills
A proactive, hands-on approach and the ability to think on your feet
A background in the charity sector or retail operations is desirable
Why Join Us?
Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
No weekend working
Generous holiday allowance including your birthday off
A values-driven, inclusive, and supportive environment
The chance to play a key role in helping a charity achieve its mission
Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Organise and maintain both electronic and paper filing systems to ensure all documents are easy to locate
Manage incoming telephone calls, emails, and correspondence, responding when appropriate or forwarding to the right person
Schedule meetings, manage diaries, and arrange travel and accommodation for team members or visitors
Prepare and produce routine documents such as letters, reports, spreadsheets, and presentations using Microsoft Office or similar software
Assist with data entry and updating customer or client records accurately in company databases
Support the team with processing invoices, purchase orders, and expense claims following company procedures
Help coordinate and support company events, meetings, or training sessions by booking venues and preparing materials
Liaise with internal teams and external suppliers to ensure smooth communication and efficient workflow
Maintain office supplies and equipment, placing orders and keeping stock levels under review
Follow health and safety procedures and contribute to maintaining a safe and organised work environment
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities. If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position.
Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests.
Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management.
This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields.Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions.
Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.Working Hours :Monday - Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
