Making and receiving phone calls
Access to information or data which can be analysed
Proactively support/coach 2 or more colleagues to produce documents
Enough authority to challenge working practices/procedures (to improve them)
Being in a position to communicate with external customers/stakeholders
Manage meetings (organise, take minutes & chair)
Manage logistics (arrange travel or managing how resources are acquired, stored, and transported to final destination)
Organise, plan and lead projects to improve a process or operation proactively
Problem solving, make suggestions and decision making
Make sure the office is kept to a high standard of cleanliness and is presentable at all times
Be able to handle several things at the same time without getting frustrated or letting that frustration flow over to the way clients are dealt with
Exceptional organisational skills to keep your work environment tidy and comfortable as well as to perform assignments efficiently
The Business Administrator must make it a priority to learn all about the company policies and procedures
Educating clients about what products/services are available and how to purchase them
Meet and greet visitors in a friendly and professional manner
Building professional relationships with clients
Acting as a personal assistant to the Practice Owner and Managers
General administrative duties including staying up to date on new products, services and policies
Participate in marketing events
Help always promote the businesses
Will come up with ideas about promotions
Will be required to work weekends with time of during the weekdays
Strong effective communicator in writing and interpersonal communication
The ability to increase productivity and continuously improve methods, approaches and departmental contribution while remaining cost-sensitive
Demonstrated commitment to evidence-based, measurable products, services and activities
Strong IT skills, particularly MS Word and Excel
Strong commitment and interest in the day to day running of the company
Punctuality is expected at all times
Multi-tasking and accepting constructive criticism is essential
Outgoing, confident and a bubbly personality
Training Outcome:The apprenticeship will enable progression into senior administrative or practice management roles within the dental sector.Employer Description:Iora is an innovative retail dental brand delivering a unique environment which integrates specialist dental and other well-being treatments Working Hours :Monday to Friday, 8.45am to 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As the successful candidate, you will help generate sales of all Retail Travel products to our ever-growing list of clients, providing a specialised travel service that’s tailor-made to customer requirements in line with our mission statement and values.
If you're passionate about travel and eager to grow within a supportive and fast-paced environment, we want to hear from you!
Main Tasks and Activities will include:
Sell and effectively administer chosen travel products to all customers. To include package and independent holidays, cruises, air travel, hotels, car hire and insurance.
Input customer bookings onto the system and take responsibility for all aspects of the booking.
Create and maintain accurate booking files.
Deal with enquires from customers who have already booked and confirmed holidays.
Understand how to calculate prices and correctly apply business terms.
Provide assistance to the management team in assessing and developing all relevant marketing opportunities for the branch when they arise.
Help to maintain a profitable branch by building up good relationships with existing customers to ensure repeat business.
Take responsibility for understanding targets and other financial measures applicable to the role.
Report any Health and Safety concerns promptly to the Branch Manager or the Assistant Manager in the absence of the Branch Manager.
This is a unique chance to gain hands-on experience, build industry knowledge, and kickstart a rewarding career in travel – all while being part of a professional, enthusiastic, and customer-focused environment.Training:
This is an Apprenticeship; the successful candidate will work towards the Travel Consultant Level 3 qualification.
This will be a work-based apprenticeship. Therefore, there will be no requirement for a day release to college.
You will be allocated an assessor from an apprenticeship training provider who will visit you in the workplace, providing 1-2-1 training, support, and guidance throughout the course.
Training Outcome:After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business.Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday- Saturday between 9:00am- 5:00pm. (Saturday work will be on a rota basis and when a Saturday is worked you will have a day off in the week).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
