We are looking for a Sales Administrator to work on a permanent basis in Wigan.
The role is working full time Monday - Friday 9am - 5pm.
Salary is £22,600 per annum plus 25 days holiday and bank holiday plus pension etc.
Duties for the Sales Administrator:
· Processing incoming sales orders via e-mail or phone accurately and in a timely manner
· Answer and deal with customer queries
· Responding to customer orders and e-mails
Follow up order status and reporting of any problems or delays
Update customer contract details
Producing credits
Produce and check invoices
Order transport as required and liaise with freight forwarders and carriers
Producing Dangerous Goods Notes for Export purposes
Producing customs invoices
Record Export orders
Check transport invoices
Liaising with production and warehouse
Liaise with Internal and External Customers
Providing proof of delivery and copy invoices
Providing sales reports
Producing costings for products
Cover for reception and other site when required
Answering phone calls
Taking messages for other departments
Carrying out other administrative duties as required
If the Sales Administrator role could be of interest please call Rebecca at GPW Recruitment or press APPLY NOW!....Read more...
Job title – Receptionist Administrator Location – Banbury, OX16 (100% office based) Contract – Permanent Hours – Full time 40 hours per week (8:15 AM – 5:15 PM) Start Date: May 2024Our client are looking for a Receptionist Administrator to join their organisation to provide a seamless front of house service to both internal staff and external visitorsKey responsibilities
Receive and handle calls using Teams-based software and call management systems.
Provide seamless front-of-house experience for visitors and our own people.
Preparation and ownership of meeting rooms ensuring an outstanding client experience.
Accurately process incoming and outgoing post, deliveries, Couriers, and international mail.
Ensure parking and external premises are fit for purpose and maintained in conjunction with the facilities team.
Support users with meeting room technology and setup.
Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering, and liaising with cleaners.
Work with IT to manage electronic signing in and out technology.
Maintain and order consumables, stationary, and large meeting lunch orders for the business.
Unlock premises ready for office opening.
Ownership of document archiving process
Maintain basic first-aider qualification.
Support HR, H&S, Administration, and other departments as and when required.
Candidate Requirements:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel, and PowerPoint.
Understanding of in-house systems such as CRM.
Excellent telephone manner with good interpersonal and communication skills
Ability to work under pressure and prioritise work effectively and efficiently.
Accurate data inputting skills and an eye for detail
Ability to use initiative in terms of decision-making.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
We are looking for a Sales Administrator to join a market leading chemical manufacturing company specialising in bespoke resin production. This is a Monday to Friday permanent position, offering an competitive salary. The primary objective of the Sales Administrator is to be responsible for day-to-day duties which will involve processing orders, follow up, transport arrangements and invoicingThe role also includes aspects of normal administrative duties; reports, filling, answering phone calls and e-mails both internal and external, occasional reception cover, any other reasonable task requested by the directors would also be included.Taking this opportunity as a Sales Administrator would mean working for a leading global producer of chemical products. This is a key manufacturing company relied on by many industries and this role is critical to ongoing operation, and success.Responsibilities of the Sales Administrator: • Processing incoming orders via e-mail or phone accurately and in a timely manner • Answering calls and dealing with customer queries • Responding to customer orders and e-mails • Follow up order status and reporting of any problems or delays • Producing credits, check invoices, and customs invoices • Providing reports and producing costings for productsTo be successful in this position as Sales Administrator, the right candidate must have a high level of organisation, strong attention to detail and the ability to build customer relationships. It will also be expected of the successful candidate to have previous experience within sales administration/customer service and possess a relevant qualification.Please apply directly for further information regarding this Sales Administrator Role.....Read more...
Test Development Engineer
How would you like the opportunity to work for one of the local area's most well-known Engineering Companies?
A market leader within their industry, with a strong order book and new markets continually being pursued with new product offerings in development. This role sits within the Test function of the business, supporting the hardware development, test and verification in order to deliver electronic or electrical components and subassemblies into projects and products
Our client seeks a Test Development Engineer who is very much a doer as a primary and a strong Test Technician as a secondary. You will be mentored and supported by the Engineering Manager
The Test Development Engineer will be an experienced hands-on individual who has sound test knowledge and capability with a background in defence, aviation, aerospace, or military would be ideal.
Responsibilities for the Test Development Engineer:
- Conduct Valve Development testing under the supervision and mentoring of R&D technicians, design engineers and the Engineering Manager, applying sound engineering practices in a timeframe consistent with business objectives.
- Design qualification test parameters for the validation of new products in accordance with project objectives and milestones.
- Apply relevant engineering standards, legislation, certification, and customer compliance ensuring comprehensive validation and reporting is delivered.
- Compile test reports as required for documenting design validation compliance and maintaining comprehensive traceability.
- Conduct concurrent engineering tasks optimising designs for manufacturing methodology, assembly, and testing processes.
- Develop test equipment capabilities and continuous improvement in data acquisition software/hardware and pressure/flow mechanical equipment.
- Conduct VAVE tasks to derivative and existing products, ensuring manufacturing costs are minimised and cost targets are achieved working coherently with production Engineers.
Experience required for the Test Development Engineer:
- Mechanical Engineering Degree, Diploma, or equivalent qualification or experience.
- Demonstrable key skills in and knowledge around materials, stress analysis, and practical mechanical assembly.
- Practical skills and good working knowledge of precision manufacturing, CNC lathes, milling, and general Fabrication.
- Experience or knowledge of engineering software, 2D and 3D CAD, FEA, CFD, Mathcad, and MS Office, preferably using Autodesk platforms (AutoCAD, Inventor, ANSYS).
- Professional and effective communication skills, both verbal and written.
- Strong organisational skills as the role will involve working on various projects simultaneously, including coordinating with other project team members, liaising with manufacturing and sales departments, reviewing progress as well as evaluating results.
- Commitment to work to deadlines and determination to see a job through to a satisfactory conclusion.
- Knowledge of high-pressure valves for Nuclear, Oil, Gas and Space.
- Knowledge of electrical engineering and solenoid design.
Benefits for the Electronics Engineer Manager include:
- Flexible working Hybrid options
- Pension
- Competitive salary
This is a full-time permanent position for the successful. Test Development Engineer
For more information simply apply now or call Ian on 07734406996 or e-mail ian.broadhurst@holtengineering.co.uk....Read more...
Job Description:Position: Office Admin/Social MediaSalary: €1,500 - €2,000 per monthLocation: Amsterdam, The Netherlands2/3 days per week (flexible with days and hours)Company Overview:Our client is a dynamic and influential business specializing in hotel design and hospitality development. With a track record of delivering top-notch hotel projects across Europe, they've earned multiple awards for their exceptional work.Role Summary:As Office Admin you'll play a pivotal role in keeping our operations running smoothly. Your responsibilities will include managing our social media channels, creating engaging content, and overseeing office tasks such as expense tracking, supply management, and travel arrangements. While fluency in English is required, proficiency in Dutch is highly advantageous but not mandatory.Key Responsibilities:
Manage diaries and coordinate travel arrangementsOrder office groceries and supplies (e.g., fruits, milk, coffee, stationery)Maintain office tidiness and handle incoming calls and mailCurate and update content on social media platformsSchedule and publish social media postsCreate captivating and interactive social media contentUpdate website content to ensure relevance and accuracy
For further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment
....Read more...
Job Title: Technical Support Officer (Admin and Clerical) Salary: £15.00 P/H LTD Umbrella Hours: 37 Type: Temporary Ongoing Location: GU2 Start Date: ASAP Work Pattern: Mon – Fri | 09:00am – 17:30pm Are you passionate about contributing to a team that ensures the highest standards of housing maintenance and compliance? We're seeking a dedicated Technical Support Officer to join our client’s Housing Maintenance Team within their Technical Services department. This role offers an exceptional opportunity to be at the heart of our mission to maintain and enhance our housing services, ensuring safety and compliance across all aspects of housing management.Key Duties and Responsibilities:
Provide specialist administrative support, effectively managing repair inquiries, and ensuring resolution in collaboration with various internal teams.
Support contract administration, including property data management for cyclical decoration and repair contracts.
Offer comprehensive administrative support to Building Maintenance staff, ensuring effective performance tracking, database management, and order processing.
Assist in managing void properties, ensuring efficient turnover and adherence to KPIs.
Handle compliance inspection reviews, liaising with contractors to maintain gas safety and address urgent repairs.
Participate in meetings, manage data for disrepair claims, and maintain accurate records for compliance certificates.
Requirements:
Extensive experience in support roles within technical or property management fields.
Proven ability to understand and apply relevant legislation and regulations.
Strong ICT skills and proficiency in housing management/ordering systems.
Excellent analytical, problem-solving, and organizational skills.
Ability to communicate effectively across different service areas and teams.
Detail-oriented with a strong focus on accuracy and professionalism.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Housing Options Officer Taunton, Somerset 4 week contract Hybrid – 2 days a Week in Office Full – Time, 37 hours, 09;00-17:30My client is looking for an experienced Housing Options Officer to start immediately. The client has stressed that driving and access to a vehicle is essential, as is a basic DBS and experience with housing I.T systems Locata/HP2.Main Responsibilities
Provide housing office and assistance to customers in line with current legislation and the organisation’s policy, providing a professional, sensitive and confidential service
To take proactive steps to comply with the Homelessness Reduction Act 2017 and be responsible for the decision making process under act.
To meet the organisation’s obligations under the prevent and relief duties of the act, in order to prevent homelessness by engaging in effective partnership working, negotiating and/or mediating, and providing accurate advice and assistance
Act as a caseworker to customers who approach the organisation with a housing need and assist them where appropriate, to retain their existing accommodation or advise them of the full range of alternative housing options available
If the customer is threatened with homelessness or becomes homeless, to complete a personalised housing plan in writing, giving details of the advice and options and regularly review individual plans
Essential Requirements
Awareness of the Housing Act 1996 and the Homelessness Reduction Act 2017 and its implementation
Housing experience/experience of Homelessness legislation and practice, and providing housing advice
Experience and knowledge of areas related to homelessness prevention such as employment and relationship issues
Experience of working with Locata/HP2 housing systems
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Job title – Customer Insight Advisor Location – County Durham, SR7 Contract – Temp ongoing Hours – Full time 37 hours per week (mix of home working and work from the office) Start Date – ASAPThe Role Summary A opportunity has opened for new members to join our clients customer insight team at a local housing association you will be offering a high quality, comprehensive and consistent approach to dealing with complaints and dissatisfied customers across the organisation.Your key duties within the role will include:
Managing inbox and contacts through QL
To receive and record complaints and compliments across the business in line with the complaint’s procedure.
Actively investigate and respond to all Stage 1 (formal) complaints on behalf of the organisation in line with the Complaints and Compliments Policy in order to resolve the customer complaint as a right first time solution.
Being first point of contact when a complaint comes in to allow us to quickly acknowledge and establish position
Co-ordination of responses from other services to deal effectively with MPs
General admin duties such as booking in meetings, formatting letters, doing quick follow up calls to customers if required
General competencies around using IT systems, some basic excel capability, organisation skills are key to support the rest of the team to deliver to timescales and respond effectively to customers
Requirements
Experience of working within social housing or a strong customer service and administrative background.
Complaint handling and investigation
Be able to work independently and as part of a team.
Ability to use information technology to a high level of competence.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to george.westhead@servicecare.org.uk....Read more...
Rent Arrears Recovery Officer Temp (3 Month Contract – Room for Extension) Full Time, 36 hours per week, 9:00-17:00 Hybrid Working Available, (1 day a week in office) London - Kingston/SuttonOur client is looking for a Rent Arrears Recovery Officer to start on 08/04/2024. The period for submitting candidates will close on the 31st March. Main Responsibilities
To ensure the collection of rent arrears for Landlord and Non-landlord debts, through early intervention with an emphasis on personal contact with tenants.
To prevent rent arrears from escalating in line with the Council's rent collection policies and procedures in an effort to prevent serious debt and homelessness - To identify where tenants may be experiencing difficulty in meeting their commitment to pay rent (and other such bills as council tax) and be able to provide debt counselling and advice or referral to the Financial Inclusion Team.
To refer tenants to internal and external support agencies, where appropriate, to ensure that the tenancy can be sustained and the tenant is supported throughout.
Responsible for monitoring rent accounts on an ongoing basis, in order to identify cases that require further enforcement action, particularly in relation to tenants with court orders, or who have introductory tenancies.
Essential Requirements
Minimum 1 year of experience working in rent recovery
Experience of working with multiple agencies to deliver services for customers.
Experience of working in a customer- focused environment and achieving successful outcomes in the delivery of services that meet customer needs
Experience of being self-motivated and working within a busy, results orientated and constantly changing environment.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Job Title – Repairs Assistant
Location – Ashford TN23
Contract – Temp
Hours – 37
Role summary –
This company is seeking a highly motivated and enthusiastic Repairs Assistant to join their team. As a Repairs Assistant, you will be responsible for providing administrative and telephone support to the Responsive Repairs, compliance, and in-house electrical Teams. You will also assist in the delivery of a customer-focused service by influencing efficient and positive outcomes for tenants within the scope of the company’s policy and budgets.
Key Responsibilities:
Provide telephone support to the various repairs teams to deal with and manage queries.
Ensure telephone or other contact or correspondence methods for property repair matters are responded to in a friendly and professional manner, in accordance with service level expectations.
Resolve as high a percentage as possible of general enquiries directly using information systems and knowledge of housing policy.
Support the Repair Delivery team, Supervisors, and Managers along with support for the planned works/compliancy team and electrical in-house team in effective liaison with contractors and other partners as required.
Provide administrative support related to the repairs and maintenance function including (but not exclusively) the following:
Dealing with routine, urgent and emergency correspondence.
Raising repairs jobs on the computer system.
Issuing of accurate repair order instructions to appropriate DLO staff and contractors within agreed timescales and financial limits.
Issuing of accurate appointed and appropriate property inspections in accordance with guidelines.
Authorisation and processing of contractor variation orders within agreed timescales and financial limits.
Authorisation and processing of contractor invoices within agreed timescales and financial limits.
Contact and administration of repairs works post-inspection in accordance with agreed criteria.
Any other general administrative support and reasonable management request as required.
Requirements:
Minimum one years previous experience in work involving dealing directly with the general public or customers.
Previous experience of working in a building maintenance or construction-related environment.
GCSE grade C or above (or equivalent).
NVQ Customer Service Level 2.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Housing Officer Brent, London Temporary Full TimeWe are seeking an experienced and enthusiastic Housing Officer to join a team in Brent on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS. Requirements
Previous experience working in a similar role, as a Housing Officer is essential
Knowledge of housing legislation, policies, and procedure
Experience of dealing with a complex casework both in person and in writing
Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Experience providing an effective service to members of the public
Full Enhanced DBS certificate is required for this role
Role Expectations
Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
Manage nuisance and anti-social behaviour case work
Maintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Housing Officer Hounslow, London Temporary Full TimeWe are seeking an experienced and enthusiastic Housing Officer to join a team based in Hounslow on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS. Requirements
Previous experience working in a similar role, as a Housing Officer is essential
Knowledge of housing legislation, policies, and procedure
Experience of dealing with a complex casework both in person and in writing
Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Experience providing an effective service to members of the public
Full Enhanced DBS certificate is required for this role
Role Expectations
Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
Manage nuisance and anti-social behaviour case work
Maintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Housing Officer Lambeth/Southwark, London Temporary Full TimeWe are seeking an experienced and enthusiastic Housing Officer to join a team based in Lambeth on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS. Requirements
Previous experience working in a similar role, as a Housing Officer is essential
Knowledge of housing legislation, policies, and procedure
Experience of dealing with a complex casework both in person and in writing
Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Experience providing an effective service to members of the public
Full Enhanced DBS certificate is required for this role
Role Expectations
Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
Manage nuisance and anti-social behaviour case work
Maintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Housing Officer Hackney, London Temporary Full TimeWe are seeking an experienced and enthusiastic Housing Officer to join a team based in Hackney on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS. Requirements
Previous experience working in a similar role, as a Housing Officer is essential
Knowledge of housing legislation, policies, and procedure
Experience of dealing with a complex casework both in person and in writing
Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Experience providing an effective service to members of the public
Full Enhanced DBS certificate is required for this role
Role Expectations
Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
Manage nuisance and anti-social behaviour case work
Maintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Job Title – Administrator
Location – Derby
Contract – Temp
Hours – 37
Role summary –
This company is looking for an experienced Administrator to join their resources team in Derby. The successful candidate will be responsible for providing administrative support to the repairs and maintenance team. This will include fleet management, support for the provision of the out of hours repairs service, provision of plant and equipment for repair works, issuing of keys for onsite stores at the London Road depot, plus other admin duties.
Key Responsibilities:
Being a main contact for repairs operatives to report vehicle faults and failures and to proactively problem solve finding alternative vehicle arrangements to minimise downtime.
Liaising with the Fleet management department to book in vehicle repairs, services, MOTs and driver’s assessments, monitoring the progress of vehicles in for repairs and vehicles ready to collect
Liaising with the repair’s planners to schedule in time for vehicle to attend MOTs & services
Monitor monthly fuel card usage, report anomalies and issuing of bearer cards as needed.
Ordering and issuing of parking permits as needed
Running of vehicle tracker reports
Dealing with penalty notices and parking fines
Liaise with third party garages as needed.
Chase up paperwork from repairs operatives for works carried out during non-working hours, ensure these tally to the operatives monthly claim form
Liaise with the out of hours contractor for any works carried out by them and ensure updates of the job status are provided promptly.
Forward details of out of hours work completed to the customer service team, in order for the jobs to be raised in the system.
Issuing and recording of small plant and equipment required by repairs operatives.
Perform weekly stock count of plant and equipment required for out of hours situations.
Issuing of keys for onsite stores as required
Deal with any deliveries to reception in relation to the Resources
General Admin Duties include Use the text messaging system to email the workforce any key information as requested by supervisors and managers
Update various teams following leaver notifications.
Raising purchase orders as needed
Scanning, sending, and saving of documents.
Assist other members in the team with contacting tenants to discuss satisfaction surveys.
Any other office duties as required.
Requirements:
Office based role
Office needs to be covered between the hours of 8am and 4:30pm
Rotational shift basis between the other 2 people in the team
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Job title: Team Assistant Location: Horsham RH13 Start Date: ASAP Contract Type: Ongoing Weekly Hours: 35 hours per week Work Pattern: Monday – Friday (Hybrid)We are seeking a highly organized and proactive Team Assistant to join our team. As a Team Assistant, you will provide a full range of administrative and support services to facilitate the effective and efficient operation of the team/department.Responsibilities
Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department.
Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary.
Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes.
Booking appointments, updating calendars and arranging travel/accommodation as required.
Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department’s area of work.
Develop and maintain administrative and office systems, databases/spreadsheets, as required.
Provide guidance and interpretation on relevant policies, procedures, and regulations.
Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.
Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required.
Deal with petty cash and/or other small amounts of income as required.
Provide project support to the team and to lead on administrative projects as required.
No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.
Person Specification
Proficient in the use of Word and Excel, including the ability to create spreadsheets and documents to support the project management process, manipulate data, produce statistics and reports.
Sufficient knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations.
Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets
Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
Planning across multiple projects, stakeholders, and priorities.
Willingness to learn and develop ideally into further roles within the team.
Oral and written communication skills.
Excellent organisational skills and attention to detail.
IT literate (good working knowledge of MS Office technologies, demonstrated experience with M365 App suite a plus).
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk....Read more...
Job Title: Customer Care Adviser
Work Location: - London E20 (hybrid)
Contract Type: Temporary
Weekly Hours: 35 Hours per week
We are currently recruiting for a Customer Care Adviser. The successful candidate will be responsible for providing a positive customer experience and resolving a broad range of enquiries at the first point of contact. They will also liaise with external agencies and stakeholders, as well as other members of staff, where enquiries cannot be resolved within the contact centre. Key responsibilities
Deal with a wide range of enquiries in accordance with established processes, procedures and policies with internal and external contacts in person, by phone, email and letter in order to provide an excellent customer experience and resolution at first point of contact.
Arrange appointments or pass details on to other members of staff, where enquiries cannot be resolved within the contact centre.
Liaise with external agencies and stakeholders about the good management of estate services.
Provide a professional front line service to customers through various channels of communication.
Contact customers to make appointments so that trades people can access properties and repairs can be carried out.
Record information appropriately relating to enquiries, transactions and survey results in accordance with established processes, procedures and policies.
Raise Purchase Orders and payment requests, using Finance systems for invoice payments.
Ensure that all information recorded on the systems is up-to-date, professional, factual and readily understood by others.
Obtain information on behalf of customers from other departments to enable clear and comprehensive responses to be provided.
Support preparation of letters, newsletters and other communications to residents, as required.
Ensure customers are kept informed of any delays in delivering a service and of the reasons for these delays, and the action being taken to minimise delays and restore service delivery.
Ensure all information and advice provided to customers is clear, in accordance with policies, procedures and service standards, and takes into account the individual customer’s circumstances.
Update customer information as a matter of course and when finding data errors in any systems, take personal responsibility for ensuring the necessary corrective action is carried out.
Comply with all aspects of the organisation’s Health & Safety Policy, ensuring that any potential risk or breach is reported to the Team Leader.
Essential Criteria
Previous experience of working in a customer service environment.
Previous experience of providing front line services to the public and/or residents.
Previous experience of working in a target driven environment.
Previous experience in working at a high level of IT.
Good attention to detail.
Excellent interpersonal and communication skills.
Excellent telephone manner.
Fast learner.
Able to organise and prioritise workload, and meet deadlines.
IT literate, MS Office applications.
Strong oral and written skills.
Positive disposition to change.
Able to work in an agile way.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk....Read more...
Job Title: Sales Administrator Hours: 9.00am - 5.00pm, Monday to FridayLocation: StandishSalary: £22,600 The CompanyWe are recruiting for an experienced Sales Administrator to join our client leading manufacturing company who are based in the Standish area. Sales Administrator The successful candidate:
Experience within sales / customer serviceBe familiar with Microsoft office, Word, Excel and OutlookStrong attention to detail and accuracyGood communication skillsGood Time Management skillsAbility to manage workload and prioritise tasksFlexible approach to working Ability to build customer relationshipsPleasant and positive telephone mannerWork as part of a team but also use own initiativeAbility to stay calm and work accurately, even under pressureAbility to maintain high levels of customer service
Sales Administrator Role and Responsibilities:
Processing incoming sales orders via e-mail or phone accurately and in a timely mannerAnswer and deal with customer queriesResponding to customer orders and e-mailsFollow up order status and reporting of any problems or delaysUpdate customer contract detailsProducing creditsProduce and check invoicesOrder transport as required and liaise with freight forwarders and carriersProducing Dangerous Goods Notes for Export purposesProducing customs invoicesRecord Export ordersCheck transport invoicesLiaising with production and warehouse Liaise with Internal and External CustomersProviding proof of delivery and copy invoicesProviding sales reportsProducing costings for productsCover for reception and other site when requiredAnswering phone callsTaking messages for other departmentsCarrying out other administrative duties as required
ManHKeywords:Sales Admin, Administrator, Sales AdministratorPlease contact Amy McHugh at Winsearch UK for further details – amy.mchugh@winsearch.ukWinsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
