Accurately process all customer purchase orders, electronically and manually with the support of digital tools.
Act as a key contact for supply chain enquiries (via phone, e-mail and Microsoft Teams) relating to part numbers, pricing, product availability, delivery status, product identification and basic compatibility.
Maintain first-class phone availability with minimum customer waiting time.
Strive to achieve and maintain departmental KPI targets including call reachability of > 98.5% and >99% sales order accuracy.
Training Outcome:
Training on full product range
Factory tour
Full training on inbound and outbound call handling
All departmental tasks
All software and applications used
Employer Description:Worcester Bosch is a major heating and hot water appliance manufacturing company.Working Hours :8am - 5pm, Monday - Thursday.
8am - 4pm or 9am - 5pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Manage daily office operations and maintain office systems, including filing and data management
Prepare, edit, and format documents, reports, and correspondence
Monitor and order office supplies, equipment, and stationery
Handle incoming and outgoing mail, emails, and phone calls
Greet visitors and provide customer service to clients, suppliers, and staff
Manage the reception area to ensure it is clean, welcoming, and professional
Assist accounts with basic bookkeeping tasks such as invoicing
Assist transport with obtaining PODs and costing deliveries
Assist sales with order processing, quote chasing and updating records
Cover each department for periods of sickness and holiday
Liaise with internal teams & external teams to ensure all reporting requirements are met
Circulate internal communications and updates
Training:
One day every 2 weeks at college for day release ( Term-time)
College assessor
Work place mentor
Training Outcome:
Once apprenticeship is completed there is room to grow and develop within the company
Employer Description:We are a market leader in the development, manufacture and distribution of products into the infrastructure sectors.Working alongside national and independent merchant groups, Tier 1 and sub-contract civil engineers to end users and asset owners, we provide high performance product solutions to improve on traditional installation methods and materials.Combining a vast industry knowledge, a continuous product R&D programme and ISO9001:2015 and ISO14001:2015 certification, ensures we deliver the correct products to an increasingly demanding marketplace. Our socially responsible business ethics and excellent customer service continue to define us as a market leading supplier with a global reach.Working Hours :Monday - Thursday, 08:30 - 17:00 and Friday, 08:30 - 14.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Provide administrative support to Divisions and Support areas across College
Process accurate data relating to each students application, on programme and examination requirements ensuring audit compliance is maintained
Engage with systems and processes in order to offer creative solutions to operational challenges
Assist with the arrangement of Divisional and Cross College events
Organise and attend Divisional events, such as Awards evenings, Parents evenings and Interview evenings
To provide cover for Student Reception and Switchboard services as required
General administrative duties including but not limited to, word-processing, photocopying, responding to telephone enquiries and collecting outgoing mail/delivering incoming mail as appropriate
Attend team meetings and briefings and supports staff development events
To assure full compliance within the Department and more broadly across the College with key policies, notably Single Equality, Health and Safety and Safeguarding
To provide a first class level of customer service with all internal and external stakeholders
To undertake invigilation duties from time to time
To carry out such other duties as the Principal may reasonably require
Training:
Day-release training will take place at Burnley College
Training Outcome:
Potential for full time employment after sucessful completion of the apprenticeship
Employer Description:Burnley College Sixth Form Centre provides first-class Further Education, University Education, Apprenticeship, business training and adult learning programmes, in the heart of Pennine Lancashire. Please also see our College Charter below.
At Burnley College, we celebrate the diversity of all our staff, students and visitors. We provide a safe and supportive environment in which everyone is able to study and work to the best of their abilities and we are committed to promoting equality of opportunity for all.
The College is dedicated to safeguarding and promoting the welfare of all learners and expects all staff to share in this commitment. Employment at the College is subject to an Enhanced DBS Check via the Disclosure and Barring Service and any post involving regulated activity will also be subject to an additional barred list check.Working Hours :Core hours are between 8.30am- 5.00pm every day and teams are expected to work flexibly in regards to their start and end times, subject to the needs of the learners and the wider team, and hours can fall outside of the core hours detailed above.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
The position will combine practical on the job training and studying for a qualification that is relevant to the job. The tasks will be varied and whilst not exhaustive, will include:
Management of the timesheets and expenses submission.
Receive and process internal and external mail.
Arrange hotel and travel bookings as required for the department.
Undertake Reception duties as and when required.
Support all teams with day-to-day copying and filing.
Organise and order stationery orders and maintain supply of stationery.
Ensure that the company telephones are answered appropriately, promptly and professionally and take messages for the office staff.
Undertake First Aider/ Fire Warden duties as and when required.
Perform other ad-hoc duties as and when required.
Training:Intermediate Standard Apprenticeship, Level 3 Business Administration qualification.Training Outcome:
A permanent position may be offered upon successful completion of the apprenticeship.
Opportunity to learn and develop within the company.
Employer Description:VolkerRail is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.
By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerRail are able to ensure our staff provide unrivalled resources and expertise to our clients.Working Hours :38 hours per week, Monday to Thursday 08.30 to 16.45, with ½ hour for lunch, Friday 08.30 to 16.00 hours with ½ hour for lunch.Skills: IT skills,Attention to detail,Communication skills,Team working....Read more...
Act as the first point of contact for the Academy
Always ensure the safety and security of the Academy, monitoring all entry/exit cameras
Answering the telephones and taking messages
Communicating with parents/carers on all aspects of student’s Academy life, taking messages and forwarding to relevant members of staff
Receive, sort and deliver all packages and mail
Organise and send post when and where necessary
Sign in and out visitors
Ensure safeguarding procedures are followed by visitors to reception at all times
Ensure the reception area is consistently kept smart and tidy
Ensure the academy diary/calendar is updated and events shared with relevant people
Support in producing letters and certificates
Coordinate rewards material (such as certificates, post cards, letters) and distribute to relevant staff
Order school milk and fruit and check delivery
Follow instructions and complete tasks given
Undertake first day calling for absent pupils and update the register
Sign in late pupils and update the register including reason for lateness
Collate late slips and identify parents who need to be contacted
Training:
Business Administration Level 3
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent role considered on completion of the apprenticeship
Level 4 School business professional qualification available
Employer Description:At Academy Transformation Trust (ATT), our ambition is that every person who passes through our
schools and colleges becomes an educated person – able to take a rightful place in the community of
educated people and to join what Robert Maynard Hutchins called “the Great Conversation.” An ATT
education stresses history, the scientific mode of thinking, the disciplined use of language, a wide-ranging
knowledge of the arts and religion, and the continuity of human enterprise. We aspire for everyone,
regardless of their starting point, to leave us capable, competent, and confident.Working Hours :Monday to Friday - Term time only, 37 hours per week total. Daily hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
First point of contact for Division enquiries (in various formats) from staff, students and visitors and respond effectively to enquiries, referring these to appropriate academic or professional service colleagues when necessary
Support the Operations Manager on a variety of matters relating to estates and facilities management - for example, reporting faults and requesting portering services, registering telephone extensions for new starters and updating the staff directory, and administration of keys and swipe card access
Assist with the maintenance of supplies and stationery stock, including reviewing stock levels and ordering items as directed
Deal efficiently with all incoming and outgoing mail and deliveries
Assist with processing finance claims (raising purchase order and goods receipting)
Ensure notice boards are kept up-to-date and display relevant information
Assist with student attendance data entry at agreed points during the academic year
Assist in data management and record-keeping in line with GDPR, filing confidential files as required and maintaining electronic records & databases, including archiving where necessary
Respond to requests for creating & formatting documents or correspondence and printing, copying, laminating and binding of paperwork and files
Assist with the practical arrangements of events (room and catering bookings, sending invitations, producing name badges etc.)
Undertake relevant training and development as part of the apprenticeship programme
As a member of our professional staff, you will be expected to demonstrate a commitment to the professional behaviours set out in the Sheffield Professional Framework. Please follow this link for further information: Sheffield Professional Framework
Carry out other duties commensurate with the grade and remit of the post
Training:Business Administrator Level 3.
As part of your apprenticeship, you will be required to attend Sheffield College on day release one day per month. Training Outcome:Possibility of permanent employment upon successful completion of apprenticeship. Employer Description:Sheffield is a research university with a global reputation for excellence. We're renowned for the excellence, impact and distinctiveness of our research-led learning and teaching.Working Hours :Full-time - 35 hours per week. Working pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
JOB DESCRIPTION
Essential Functions:
Works with customers and internal departments to facilitate order processing, shipment coordination, and resolution of customer requests.
Customer Account Management
Serve as primary point of contact for assigned customer accounts.
Maintain professional and responsive communication with customers.
Build and maintain strong customer relationships.
Order Management & Processing
Enter and maintain all customer orders accurately.
Verify pricing, quantities, and delivery timelines.
Monitor order status and ensure timely completion.
Enter all sample requests and monitor for timely shipments.
Shipping & Logistics Coordination
Schedule pickups and coordinate shipments with warehouse personnel.
Prepare and verify shipping documentation for accuracy and compliance.
Communicate shipment details with customers.
Monitor outbound shipments for correct shipping documents, placards and necessary paperwork.
Invoicing & Accounts Receivable Support
Generate invoices for all completed orders.
Monitor assigned customer accounts for past-due balances.
Perform basic follow-up and notify management of outstanding issues.
Customer Performance & Activity Monitoring
Review customer order trends compared to prior periods.
Identify inactive or declining accounts.
Conduct proactive outreach to maintain engagement and identify opportunities.
Customer Issue & Quality Complaint Intake
Serve as initial point of contact for customer concerns or product issues.
Gather detailed and structured information using standard intake procedures.
Document and escalate issues appropriately to management.
Front Office & General Support
Answer incoming calls and direct inquiries appropriately.
Greet and assist visitors as needed.
Maintain a professional front-office presence.
Open, stamp and distribute mail daily.
Purchasing & Administrative Support
Order office and facility supplies as assigned.
Enter requisitions for non-inventory purchases as required.
Additional Responsibilities
Participate in required safety and compliance training as required by Federal, State, County, and Local regulations as well as company policies.
Suggest improvements for safety and compliance.
Promptly reports any safety incidents and participates in incident investigations as requested.
Support team members and provide cross-functional assistance as needed.
Act in a stewardship capacity for the Company, work as a functional member of the team, can self-direct and self-regulate workday.
Provides backup, on-call and overtime support as needed in the evenings and other required times as designated by management. Position should be proficient and able to handle the transfer of duties as required, whether permanent or in case of absence.
Other duties as assigned by management.
Minimum Requirements:
Minimum education and experience: High School Diploma and 5 years' experience in an office environment and relevant experience as described.
Specialized technical/aptitude experience: Ability to listen and interpret customer needs.
Knowledge of commonly used concepts, practices, and procedures within the manufacturing industry.
Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge.
Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines.
Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally.
Demonstrated ability to problem solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of customer relations, shipping logistics and handling of materials.
Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
Relevant computer skills for this position include knowledge and experience with Microsoft Office applications; experience using LN preferred.
Displays adaptability in learning the use of relevant software and displays comprehension of fundamental computer practices and database management.
Outstanding interpersonal relationship building and employee coaching and development skills.
Physical Demands:
While performing the duties of this position the employee is regularly required to sit and talk and hear.
The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.
The employee is frequently required to stand, walk, bend and reach, and may occasionally ride in a motor vehicle.
The employee must frequently lift and/or move up to 15 lbs. and occasionally lift and/or move up to 50 lbs.
This position may require the employee to handle or ship hazardous materials and hazardous waste in accordance with applicable regulations found in in 40 and 49 CFR.
Benefits and Compensation:
The pay range for this role is $25.00- $30.00. Please note all pay ranges are broadly stated, and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
The duties and responsibilities to be undertaken by members of the practice administration/reception team may include any or all of the items in the following list.
Duties may be varied from time to time under the direction of the Practice Business Manager and management team, dependent on current and evolving practice workload and staffing levels:
Speak to patients coming to the Practice, marking them into pre-booked appointments
Answer and make outgoing telephone calls to book appointments, help with patient queries and relay messages on behalf of the clinical team to the patient
Open up and close the surgery with support, ensuring clinical rooms are appropriately stocked and ready for the day, including computer equipment
Process prescription requests, repeat issues and acute requests
Organise incoming post and scan patient information onto the clinical system (SystmOne)
Support in the packing or unpacking of the internal courier bags which enable the practice to transfer items between sites
Liaise with the practice aligned care homes to support patient treatment
Run reports and perform searches in SystmOne and pass these reports to appropriate members of staff
Administer the practice Recall system, producing reports to identify relevant patients and using mail merge systems to send letters to patients
Distribute pathology results received via the clinical system to appropriate members of the clinical team
Distribution of Electronic communications from the 111 service
Supply copy notes to organisations requesting this service, as authorised by the Operational Manager
Assist the team in dealing with patient records received from Capita and filing records in the practice records system according to protocol
Attend meetings as appropriate and assist in the production of minutes with a view of developing skills to produce minutes independently
Update and amend the practice website and social media platforms as appropriate
Assist in the completion of GP2GP tasks in the clinical system, with a view to developing skills in order to perform this role independently
Action information received via GP links where appropriate
Enter patient information/data on to the computer as required ensuring accuracy at all times
Patient notes and correspondence
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Ensure correspondence, reports, results etc are filed/scanned promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen
Follow Practice procedures for safety and security of the premises
Undertake training in administrative and reception functions such as typing and system specific modules
This job description is not exhaustive and may be adjusted periodically after review and consultation. You may also be expected to carry out any reasonable duties which may be requested from time to time by the Partners or the Practice Business Manager.Training:
The apprentice will attend East Durham College 1 day per month and receive regular visits from a trainer coach in the workplace
Training Outcome:
Progression onto the next level of qualification and the possibility of full-time employment
Employer Description:Dunelm Medical Practice provides services to patients from three locations: Gilesgate, Bearpark and Framwellgate Moor. We are a well-established training practice providing high standards of patient focused care. Working Hours :Suggested hours and working pattern: 37.5 hrs
Monday 8am- 6pm (reception) 9.5 hrs with 30 min break
Tuesday 8am- 6pm (reception) 9.5 hrs with 30 min break
Wednesday 1pm- 6pm (reception) 5 hrs
Thursday 8am- 4pm (admin) 7.5 hrs with 30 mins break
Friday 8am-1pm (reception) 6 hrsSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Reception cover for 2 hours a day, answering phone calls, taking messages and connecting calls to other departments
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
Use of Microsoft applications such as Outlook, Word, Excel, SharePoint and Forms
Produce correspondence and reports from written documents
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Liaise with staff, clients, and other agencies, to share information where appropriate, ensuring that academy procedures are properly followed
Minute, produce and distribute accurate records of meetings
Assist with the administration of financial processes, including collection and distributions of monies and banking, processing invoices, arranging countersignature and payments
Order and maintain stocks of relevant stationery and forms, with the agreement of the Business Manager
Learn to provide support to individual managers as required, including diary management, travel planning, arranging and supporting events and arranging and servicing meetings
Learn to contribute to the organisation of an event
Learn how to develop a presentation
Learn how to answer and resolve an issue for staff, students or other stakeholders
Learn data protection regulation and contribute to processing procedures within the academy
Build and maintain positive relationships with all stakeholders
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:Opportunities for development.Employer Description:Ark Charter Academy is a happy and vibrant school located minutes away from the seafront. We believe that every young person should feel a sense of belonging to our school community and enjoy their learning.
We inspire and support our students so they can become the very best they can in every single way. With love and care, we develop motivation both inside and outside the classroom, encouraging an appetite for learning in a safe and stimulating Christian environment. We want our students to become the leaders and game-changers of the future. To achieve this, we offer an academic curriculum that strives to expose all pupils to the richness of education, allowing them to experience a diversity of subjects during their time with us. We believe every child is entitled to disruption-free learning and pride ourselves on creating a learning environment that is calm and focused.
Our teachers and support staff work hard every day to inspire each and every student to develop skills which will help them to achieve their full potential. We pride ourselves in recognising hard work and rewarding it accordingly, providing opportunities for professional and personal growth in the academy and across the wider Ark network.Working Hours :Monday - Friday 8.00am - 4.00pm (Term time only - 39 weeks).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
We are searching for a permanent Accounts Payable Administrator for an extremely exciting and secure business based near to Exeter Airport.
Please note, this is an office-based role, and the working hours are 08:30 – 17:00 (Monday to Friday).
You will be working as part of the Finance Team, reporting to the Financial Controller. In this role you will be assisting in the day-to-day running of the Accounts Payable function. This is an excellent opportunity to join a positive, forward moving team who proactively seek the best approaches.
In this role you will be responsible for the following: -
Distributing purchase ledger invoices and credit notes for approval.
Posting authorised purchase ledger invoices and credit notes to the company ERP.
Managing the Accounts Payable shared inbox.
Handling telephone enquiries from suppliers.
Setting up and amending supplier accounts on the company ERP.
Processing of supplier invoices (with or without a purchase order) and stock invoices.
Reconciling supplier accounts to supplier statements and adjusting when required.
Preparing and posting intercompany journals.
Periodically reviewing and clearing open purchase ledger items.
Allocating cash payments to supplier invoices.
Creating priority payments.
Responding to queries from other departments via phone, e-mail, and in-person.
Preparing bank reconciliations.
Assisting with the month-end close.
Generating the weekly / monthly BACS and SEPA payment runs.
Posting entries from the bank accounts including interest, transfers, and charges.
Opening post and distributing to relevant departments.
Dealing with other ad-hoc tasks as required.
To be a success in this role you require the following: -
Excellent communication skills as this role involves liaising with all other departments throughout the company, and at all levels.
Ability to work on own initiative as well as a larger team.
You will be motivated and well organised.
Excellent attention to detail whilst maintaining a flexible approach.
Competent user of the Microsoft Office suite of applications.
Please note, this is an office-based role, and the working hours are 08:30 – 17:00 (Monday to Friday).
To be considered for this role you MUST have the Right to Work in the UK without company sponsorship. You will also need to be located within a commutable distance of Exeter Airport or Junctions 29 and 30 of the M5 as the role is 100% office-based.
KEYWORDS Accounts Payable Administrator, Purchase Ledger Invoices, Credit Notes, Proofhub, Supplier Accounts, Intercompany Journals, ERP, Microsoft Office, BACS, SEPA, Bank Reconciliations.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
Handling incoming and outgoing post, including: Franking outgoing mail and recording in the post book
Scanning post, saving to client files, and distributing to clients and internally
Maintaining physical permanent files and file explorer records, ensuring they are accurate and kept up to date
Onboarding new clients, including: Setting up permanent files
Preparing engagement letters and 64-8 forms (and other relevant documentation)
Completing AML procedures (including TrustID checks)
Managing professional clearance requests
Preparing covering letters for and submitting accounts and tax returns
Communicating with clients via phone, Microsoft Teams calls, and WhatsApp
Registering clients for PAYE and VAT
Reviewing client HMRC records and liaising with HMRC to resolve issues or make amendments where required
Maintaining Excel control lists to monitor deadlines and ensure timely completion of work
Liaising with HMRC, clients, and third parties via routine calls and correspondence
Company Secretarial (CoSec) duties, including: Preparing and filing Confirmation Statements (CS01s)
Incorporating new companies
Updating company information where required (including share changes)
Assisting with probate-related documentation and completing various forms for submission
Raising invoices using Xero
Ordering office stationery and assisting with arranging travel, meetings, and office events
Handling general administrative duties such as photocopying and document preparation
Supporting ad hoc projects, such as: Creating and maintaining Excel spreadsheets for Christmas Hampers
Marketing content and digital campaigns
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training organisation- ISALES ACADEMY LIMITED
Your training course- Business Administrator
Equal to Level 3 (A level)
Course contents:
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches' others in the processes required to complete these tasks
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively
Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches' others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required
Your training plan- Level 3 Business Administration Apprenticeship Classroom sessions are bi-weekly.
Training Outcome:This role is for individuals who are driven by financial target achievement as well as providing our customers with a great experience. This could lead to completing a financial qualification once the apprenticeship has been successfully completed.Employer Description:Expertax is a trusted accounting solutions provider offering comprehensive accounting and taxation services to businesses of all sizes. Alongside accounts preparation services include bookkeeping and VAT returns, payroll, company secretarial services, tax planning and more.Working Hours :09:00– 17:00 Monday to Friday (1 hour for lunch)
Office Based x 5 daysSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical....Read more...
Reception and Patient Services:
Provide a professional, friendly, and compassionate front-of-house service to patients and visitors.
Receive, assist, and direct patients to appropriate services or clinicians.
Handle telephone, online, and face-to-face enquiries efficiently and sensitively.
Manage appointments, home visits, and telephone consultations using the clinical system (e.g. EMIS Web/SystmOne).
Signpost patients appropriately to NHS 111, pharmacy, or community services where suitable.
Register new patients, update details, and process temporary residents.
Respond promptly to urgent or emergency situations, following Practice escalation procedures.
Administrative and Clerical Duties
Process and distribute incoming and outgoing mail and correspondence.
Manage clinical and administrative messages accurately and efficiently.
Provide clerical support including typing, scanning, and document management.
Process repeat prescription requests in accordance with Practice policy.
Maintain accurate records and filing systems, ensuring compliance with GDPR.
Support clinicians with administrative tasks such as referrals, letters, and audit data.
Keep clinical rooms and reception areas tidy, clean, and appropriately stocked.
Order, monitor, and manage stationery and consumables.
Assist in the delivery of digital services such as online booking, electronic prescribing, and patient text messaging.
Confidentiality and Data Protection
Maintain strict confidentiality of all patient and practice information.
Comply with the Data Protection Act 2018, UK GDPR, and Practice Confidentiality Policy.
Share information only with authorised individuals in line with policy.
Report any data breaches or information governance incidents immediately to the Practice Manager or Caldicott Guardian.
Health, Safety, and Infection Prevention
Adhere to all Practice health & safety and infection prevention and control (IPC) procedures.
Maintain safe working conditions for patients, visitors, and staff.
Identify and report risks, hazards, or incidents promptly.
Participate in regular health & safety and relevant training.
Maintain clean and safe reception, waiting, and staff areas.
Dispose of clinical waste appropriately and safely.
Equality, Diversity, and Inclusion
Treat all patients, carers, and colleagues with dignity, respect, and fairness.
Recognise and respond sensitively to cultural and individual differences.
Promote equality and inclusion in all aspects of work.
Safeguarding
Be aware of and follow the Practice’s safeguarding policies and procedures.
Identify and report any safeguarding concerns involving children or vulnerable adults to the Practice Safeguarding Lead.
Complete all required safeguarding training.
Personal and Professional Development
Participate in induction, training, and annual performance reviews.
Take responsibility for personal learning and development.
Maintain up-to-date knowledge of Practice systems and NHS initiatives.
Complete mandatory e-learning and refresher training as required.
Quality and Continuous Improvement
Contribute to Practice quality improvement.
Participate in audits, patient surveys, and team meetings.
Identify and suggest improvements to patient experience and service efficiency.
Report incidents, near misses, or concerns following the Practice Significant Event policy.
Training Outcome:To be discussed on completion of apprenticeship.Employer Description:We are a well-established and patient-focused GP practice committed to delivering high-quality, compassionate primary care to our local community. Our practice provides a full range of general medical services and works closely with community health teams and local partners to ensure coordinated, effective care for our patients.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Patience,Interpersonal skills,Empathy,Professionalism,Ability to multitask,Strong IT skills,Accuracy,Team Player,Can-do attitude....Read more...
Maintaining the school diary, including booking meetings and arranging visits for third parties whilst ensuring health and safety and safeguarding procedures are followed.
Key Tasks:
Reception and Customer Service:
To undertake reception duties including routine telephone and face-to-face enquiries, taking messages and ensuring they are passed onto the relevant member of staff
Being the first point of contact for the school and welcoming visitors to the school
Ensuring health and safety and safeguarding procedures are followed as per the school’s visitor's procedure
Respond to routine enquiries from staff, pupils and parent/carers in a timely manner
Arranging visits for third parties including booking rooms and ensuring relevant members of staff are available
General Clerical:
Providing routine clerical support including printing, photocopying and completing routine forms
Sorting and distributing internal and external mail
Maintaining filing systems and pupil data, ensuring data can be efficiently retrieved when required
Administration and IT:
To undertake word processing and other IT related tasks including communications to parents and data entry
Attendance administration including collation of registers and completion of various returns as required by the Local Authority and Department for Education
Standard Duties:
To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues and to promote equal opportunities for all
To uphold and promote the values and the ethos of the school
To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection
KEY TASKS - Finance:
To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises
To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school
To attend and participate in relevant meetings as appropriate
To undertake any other additional duties commensurate with the grade of the post
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:At Woodlands, we believe learning should be engaging, exciting and challenging for all our pupils.
As a 2-11 primary academy, we aim to educate and nurture every child ensuring they acquire the knowledge and skills they will need to be successful in the future. Our aim to ensure our pupils grow up to make a positive contribution to their community and be the best that they can be. We work hard to support all our pupils overcome potential barriers that they might face and aim for all our pupils to reach their full potential.
Effective teaching and learning, that prioritises basic skills and knowledge, allows pupils to make good progress from their starting points and staff work hard to ensure that every child is provided with a range of high quality learning experiences and opportunities.
We are committed to ensuring the best possible education for our children and continually look for ways to improve, develop and enhance what we do each day for the benefit of our young people. We strive to work in close partnership with parents and the local community alongside partner schools and South Pennine Academies in order to achieve this.
We hope you find our website both informative and enjoyable - the best way to find out more about us is to come and see for yourself. We are always pleased to show visitors our Academy at work.Working Hours :Monday - Friday
9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
