Answer incoming telephone calls in a professional manner and direct calls or take messages as appropriate
Greet and assist visitors to the office
Carry out general office duties including filing, photocopying, scanning, and data entry
Maintain and update records, ensuring accuracy and confidentiality
Support colleagues and management with administrative tasks and projects as needed
Monitor and order office supplies as required
Assist in maintaining a clean and organized office environment
Use Microsoft Office applications (Word, Excel, Outlook) to carry out daily tasks
Handle incoming and outgoing mail and deliveries
Training:
20% off the job training
Training Outcome:Could lead to a permanent position for the right person.Employer Description:Kelly Molyneux & Co. Ltd. is an independent firm of chartered certified accountants and business advisers. We offer a comprehensive range of accountancy and business advisory services to private individuals, partnerships and companies in many sectors.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
TrueArk Healthcare is looking for a highly motivated Office Administration Apprentice to support our busy and friendly team.
This is an exciting opportunity to develop essential business administration skills while contributing to the smooth running of a growing healthcare provider.
Day-to-day duties include:
Answering telephone and email enquiries professionally and promptly
Assisting with maintaining accurate staff and client records
Organising and filing documentation securely and efficiently
Updating spreadsheets and internal systems with key data
Assisting with scheduling care visits and coordinating rotas
Handling incoming and outgoing mail General office duties
As part of the administration team, you will play a key role in supporting the smooth operation of services, ensuring our frontline care staff are well-organised and our clients receive timely support.Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
To be given the opportunity to progress to a full-time Office Administrator Assistant role
Further training and development opportunities available in healthcare administration, HR support, or operational management
Employer Description:TrueArk Healthcare is an Ipswich based healthcare agency who provide staff to residential homes in and around Ipswich. TrueArk is best described as a small office environment, where the office staff are involved in contacting new and current clients in order to create work.Working Hours :Monday - Friday, 9.00am - 4.30pmSkills: Communication skills,Organisation skills,IT skills,Administrative skills,Team working,Attention to detail....Read more...
Answer phone calls, emails, and other communications promptly and professionally.
Maintain and update electronic and paper-based records, including client files, staff records, and logs.
Assist in the preparation and distribution of reports, correspondence, and meeting minutes.
Manage incoming and outgoing mail and deliveries.
Support the scheduling of care worker rotas and appointments, ensuring efficient coverage.
Assist in maintaining accurate records of service users' care plans and reviews.
Liaise with service users, families, healthcare professionals, and external agencies as needed.
Assist with recruitment administration, including posting job ads, arranging interviews, and processing references and DBS checks.
Maintain staff training, supervision, and appraisal records.
Support the onboarding and induction process for new staff.
Ensure all documentation complies with CQC standards and internal policies.
Assist in audits, inspections, and regulatory reporting.
Maintain records related to health & safety, data protection, and safeguarding.
Process invoices, receipts, petty cash, and expense claims.
Assist with payroll data collection, timesheets, and mileage logs.
Order and manage office and care supplies stock.
Training Outcome:
Permanant position within the company
Further Training opportunies
Employer Description:A local Care services company that offer the following services to the community
-Homecare
-Supported living services
-Care services for people with dementia
-Care services for people with learning disabilities
-Caring for adults over 65
-Caring for adults under 65
-Caring for children (0 - 18)
-Mental health conditions
-Physical disabilities
-Sensory impairmentsWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your day to day duties will include:
Checking orders – making sure everything looks right and meets our quality standards
Packing orders – carefully and securely packing up dancewear ready to be sent out
Despatching orders – using shipping software like Royal Mail and DPD to process parcels
Picking stock – grabbing the right items from our shelves for each order
Using our systems – updating orders and keeping things organised
Receiving deliveries – checking goods in and putting them away in the right place
Helping keep the workspace tidy and organised
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Supply Chain qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
A permanent role with PANDR for the right candidate
Employer Description:A UK-based dancewear and garment printing specialist, Established in 2007, the company has evolved from a small dancewear store into a leading provider of custom dance uniforms, performance apparel, and branded merchandise for dance schools, clubs, and teams across the UK .The company offers a comprehensive range of products, including regulation dancewear, footwear, accessories, and personalized apparel. Pandr prides itself on delivering honest, professional, and friendly service, fostering lasting relationships with its customers. The company's ethos, encapsulated in the motto "Dream, Design, Dance," reflects its dedication to supporting the dance community through high-quality products and services .Working Hours :Monday - Friday, 10.00am - 6.00pm with 30 minutes lunch break.Skills: Attention to detail,Customer care skills,Logical,Team working,Initiative....Read more...
Marketing Assistants need a blend of administrative, communication and marketing skills to succeed. They should be interested in what makes a marketing campaign work and are able to understand the needs of the marketplaces we operate in.
Content Creation:
Assist in developing and editing marketing material, not limited to but including blog posts, website content, videos, newsletters, point of sale collateral, and bin labelling
Social Media Management:
Monitor and manage our social media platforms, creating and scheduling posts, and engaging with our online community
Data Analysis:
Monitoring and measure results of marketing campaigns and website in order to gather insights into improvement areas, driving improved performance
Market Research:
Conduct market research to identify trends, competitors, and opportunities for growth
Campaign Support:
Assist in planning, executing, and tracking marketing campaigns, including email marketing, online advertising, and direct mail campaigns
Event Coordination:
Assist in organising and promoting company events, trade shows, and community outreach programs
Relationship Management:
Working together with customers and external agencies to meet project requirements
Training:Multi-Channel Marketer Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The potential to move within the company
Employer Description:We are recycling and confidential shredding specialists, committed to protecting businesses and organisations across the UK, as well as the planet as a whole.Working Hours :8.30am - 5.00pm. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Welcome customers to the Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails; make customer service and sales calls
Data input customer orders to React, our CRM database
Day to day administration
Help load and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, post office/mail
Training:
Business Administrator, Level 3
1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
Access to on-line learning materials and Tutor support outside scheduled delivery sessions
Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials
Training Outcome:
Sales and customer service
Process orders via CRM systems
Warehouse and logistics
Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK.
We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.Working Hours :Monday to Thursday
8am to 4.30pm
Fridays
8am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Physical fitness,Confidence....Read more...
Warehouse Operative – Coventry – Earn £12.21 to £22.43 p/h – Full Time - Immediate Start – Apply Now! Are you looking for an exciting new opportunity? Nexus People are looking for Warehouse Operatives in Coventry to work with our client, who is a leading global supply chains solutions provider. You do not need previous experience to be considered for this role, as full training will be provided. Employee Benefits: Competitive Salary: £12.21 to £22.43 per hourImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesSubsidised canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full time hours - various shifts available Roles & Responsibilities: Picking & Packing Orders in a Warehouse environmentUse of a hand scannerLoading and unloading palletsMaintaining a clean & tidy workplaceThis role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours: Our client offers a variety of shifts, so apply today to discuss your options with our Recruitment team. About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you. This role would suit someone who has some experience in being a Warehouse Operative, Warehouse Worker, LLOP Driver, LLOP Picker, Picker Packer, Mail Sorter, Order Picker, General Operative, Warehouse Assistant, Logistics Operative, Stock Controller, Goods In Operative, Warehouse Loader, Fulfilment Associate, Distribution Centre Operative, Stores Operative, Packaging Assistant, Warehouse Worker, Material Handler, Forklift Driver, etc. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, why not click to apply today?....Read more...
FLT Driver – Manchester – Earn £13.36 to £26.72 – Full Time - Immediate Start – Apply Now!Are you looking for an exciting new opportunity? Do you have previous experience working in a Warehouse? Nexus People are looking for FLT Drivers in Manchester to work with our client, who is one of the UK's fastest-growing brand houses. We are looking for people with previous experience working in as an FLT Driver to be considered for this role. You must also have your own transport as you may need to travel between two client sites. Employee Benefits: Competitive Salary: £13.36 and £26.72 per hourImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earnings with excellent overtime ratesExcellent Facilities: Comfortable break areasFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent temp to perm opportunitiesHours: Full-time hours working Monday to Friday Roles & Responsibilities: This is a varied role, and you will be required to complete Warehouse Operative duties as well as operating an FLT truck. Operating a flexi and gas FLTPicking & Packing Orders in a Warehouse environmentUse of a hand scannerLoading & Unloading productsMaintaining a clean & tidy workplaceThis role may require other adhoc duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours: Our client offers a variety of shifts, so apply today to discuss your options with our Recruitment team. About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you. This role would suit someone who has some experience in being a FLT Driver, Warehouse Worker, Picker Packer, Mail Sorter, Order Picker, General Operative, Warehouse Assistant, Logistics Operative, Stock Controller, Goods In Operative, Warehouse Loader, Fulfilment Associate, Distribution Centre Operative, Stores Operative, Packaging Assistant, Warehouse Worker, Material Handler, Forklift Driver, etc. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are interested in this role, and you have previous experience working in a warehouse, and an FLT Licence, with your own transport and a strong understanding of the English Language, you should click to apply today! Applying online means your details drop in to our recruitment system and our Recruitment Team can access your contact details so they can call you to chat to you further about the role, and hopefully book your interview.....Read more...
Weekend Receptionist (Care Home) – Ware, HertfordshireLocation: Westgate House Care Centre, Tower Road, Ware, Herts, SG12 7LPSalary: £12.21 per hourHours: 12 hours per week, 10am to 4pm, Saturday and Sunday Job type: Part time, permanent Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWestgate House Care Centre is a 109 bedded care home caring for elderly residents with a variety of nursing needs, including nursing care, dementia care, respite care, intermediate care and palliative care.We are currently looking for a Receptionist to join our team on a part time, permanent basis. As our Receptionist you will meet, greet and sign in all visitors to the home ensuring that they have a warm welcome. You’ll be responsible for ensuring that the reception area is always neat and tidy and answer all telephone calls, ensuring that messages are delivered in a timely manner or calls are transferred to the relevant person. You will be the first point of contact for everyone that comes into the home or contacts the home, therefore, excellent communication skills are essential in order to be successful.Why work at Westgate?
Equal pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Provide a warm and professional welcome to residents, families and visitorsManage incoming calls and direct them appropriatelyHandle inquiries and provide accurate information about the care home’s servicesSchedule and coordinate appointments, tours and meetingsMaintain a clean, organised and welcoming reception areaAssist with administrative tasks such as mail sorting and data entryLiaise with staff across all departments to ensure smooth daily operations of the homeRespond promptly and effectively to emergencies or unusual situations
About you:
Previous experience in a receptionist or front-of-house role, ideally in a care home settingOutstanding interpersonal and communication skillsA polished and professional demeanourStrong organisational skills with the ability to multitask effectivelyProficiency in Microsoft Office and other relevant softwareA proactive and problem-solving approachEmpathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
