Order Processing and Data Management
Enter customer orders onto the in-house order management system accurately and efficiently to minimise errors
Enter a range of customer orders received via various different methods such as direct via email, email via account manager, FTP, website or phone
Use the in-house ticketing system to prioritise and manage aspects of order entry
Update and maintain customer data, ensuring accuracy of information
Handle customer service queries end-to-end from customer initial contact, ensuring that appropriate actions are completed with satisfactory resolutions
Raise customer credits in accordance with company guidelines, investigating issues as appropriate and compile information for the business on the nature and reasons for the credits
Liaise with relevant internal departments to prevent recurring issues and raise staff awareness
Raise replacement customer orders as required for lost/damaged goods
Respond to customer requests for information and provide the necessary data to support their sales activities, such as barcode information on product images
Customer Communication
Inform customers about issues related to terms and conditions, minimum order values, out of stocks and other account based issues which restrict efficient processing of orders
Handle all emails and phone calls in a polite and professional manner, in line with the company’s expected communication standards
Communicate customer feedback to relevant staff, highlighting any potential areas of concern from customers
Team Collaboration and Office Support
Maintain effective communication to ensure that all departments and key personnel are updated on order needs, queries and issues
Follow and enforce procedures set out by the company regarding operations and customer- specific needs
Ensure process maps and customer files are kept up to date and comply with company policy
Provide support to colleagues and external sales staff as directed by your line manager
Answer the main sales direct telephone line in a prompt and polite manner
Provide cover and support during absences for key office duties like outgoing mail and reception
General
Liaise and participate with all other teams to build effective working relationships and ensure that business objectives are met, whilst adhering to all relevant company policies and procedures
Undertake other ad-hoc work as required by managers within the business
Position Overview:
The Sales Admin Support Apprentice will be a critical link in the sales and operational process, requiring a detail-oriented approach, strong communication skills and the ability to manage multiple tasks effectively to ensure customer satisfaction.Training Outcome:
Opportunity to transition into a permanent, long term role subject to availability
Employer Description:Pyramid International is your trusted partner in officially licensed merchandise. With over three decades of experience and long-standing partnerships with global giants like Disney, Warner Bros., and Netflix, delivering standout products that fans love and retailers rely on.Working Hours :Monday to Friday
9am- 5.30pm
1 hour lunch break (unpaid)Skills: Communication skills,IT skills,Attention to detail,Number skills,Team working,Accuracy and efficiency,Time management....Read more...
Specific responsibilities of this post
To be based in the main school office located at reception.
To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and pupils.
To provide a professional image when greeting visitors and other stakeholders.
To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required.
To ensure visitor signing in procedures are followed correctly including safeguarding checks.
To assist in the coordination and administration of parents’ evenings, options evenings and any other events similar in nature. This includes but is not limited to sending letters, text messages, creating registers for parents to sign in, setting up for the event, providing refreshments and covering events outside of the school hours.
To open, sort and distribute incoming mail and also deal with all outgoing mail, including taking deliveries to the post office as required.
To co-ordinate data collection sheets as required, ensuring a smooth process is adopted of sending forms home to parents, monitoring returns and updating information in SIMS to ensure an accurate record is kept at all times.
To support with reprographic requests and ensure a timely completion and process is followed.
To be responsible for ensuring visitors are met at the main reception door and safely evacuated to their designated point in the event of a fire and liaise with the Fire Marshalls to update registers.
To process and update free school meal/ pupil premium data.
To assist with pupil admissions and pupil transfers including curriculum allocation, CTF files and hardcopy files.
To provide an efficient clerical support in relation to but not limited to sending letters and texts to parents/carers.
Training:The apprenticeship will be delivered entirely in the workplace. You will be required to attend Bishop Auckland College to complete the end-of-unit test in our online test centre. Training Outcome:To be discussed at interview.Employer Description:Parkside is an excellent school which prides itself on being consistently one of the most successful schools within County Durham. Our students are at the heart of everything that we do. All staff are dedicated to delivering an exceptional quality of education for each individual student. There is a calm and purposeful atmosphere in the school exemplifying our ethos of aspiration, hard work and achievement. This is achieved through students being valued, understood and celebrated.
In order for all students to be successful they must feel safe and cared for. To achieve this, we operate a culture of high expectations and standards for all students. We instil traditional values of personal organisation and respect for all members of the Academy and within the wider community. We pride ourselves on securing educational excellence for all students in our care. Our students are smart, polite, reliable and enthusiastic and leave us as successful, high achieving young people.Working Hours :37hrs per week, Monday - Friday, between 8am-4pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Able to follow direction,work flexibly to support team,Enthusiasm and self-confidence,Caring and supportive....Read more...
Our client, a well-established waste management company, is seeking a meticulous and highly organised Administration Assistant to join their team in Maidstone. This is an excellent opportunity for a detail-oriented professional to play a crucial role in supporting the company's day-to-day operations and administrative tasks.
Position Overview
As an Administration Assistant, you will be responsible for a wide range of duties, including onsite operational management, administrative support, facility management, customer interaction, and financial administration. Your role will be instrumental in ensuring the smooth running of the company's waste disposal operations, maintaining compliance with industry regulations, and providing exceptional support to both internal and external stakeholders.
Responsibilities
Assist with daily admin operations, coordinate logistics, and ensure compliance with industry regulations
Update trackers and provide verification support for waste disposals
Liaise with relevant parties for waste collections and disposals
Maintain accurate records, handle mail, and assist with regulatory reporting
Support export/import administration processes
Order equipment and assist with fleet management
Interact with customers and clients, providing excellent service
Process purchase orders, approve invoices, track payments, and coordinate Director's expenses
Requirements
Meticulous work ethic and proven ability to manage multiple tasks
Strong proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent written and verbal communication skills
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Warehouse/Stores OperativeSalary Basic £25,750pa + Overtime paid at 1.5x hourly rate – paid on any hours worked after 40h25 days holiday a year plus statutory bank holidays and Christmas shutdownLate Shift – Mon – Thurs 13:00-22:00 & Fri 11:00-20:00Night Shift – Sun-Thurs 22:00-07:00 (Additional £15 per nightshift worked)Avonmouth, BristolAbout the CompanyRichard Austin Alloys Ltd deal in the storage and distribution of a large range of Stainless Steel and Aluminium products. Our head office is based in Glasgow and the business trades from 7 principal locations employing circa 350 staff with a group yearly turnover in excess of £200m.We have a good company culture, a friendly working environment, on the job training and always encourage our employees to suggest improvements in efficiency and Health & Safety. Role Responsibilities but not limited to;-
Order picking in a safe & efficient mannerLoading and unloading lorriesRestockingGeneral warehouse duties, including regular cleaning of work areasUsing machinery (buzz saw, band saw)
We are currently recruiting for the following shifts only:Late Shift – Mon – Thurs 1300-2200 & Fri 1100-2000Night Shift – Sun-Thurs 2200-0700 (Additional £15 per nightshift worked)Essential/Desirable Skills:-
Counterbalance FLT licence would be an advantageGood time keepingA willingness to learnPossess an excellent attitudeGood attendance record
Forklift & warehouse training will be provided if needed.Interested? If you possess the relevant skills and experience then please e-mail your CV by return. INDLS ....Read more...
Sortation Operative – Lutterworth – £12.24 to £18.36 p/h – Immediate Start – Apply Today!We’re recruiting Sortation Operatives in Lutterworth to join one of the UK’s leading postal delivery companies in a modern, multilingual logistics centre.This is an exciting opportunity for anyone who enjoys working in a busy, structured, and international warehouse environment — whether you’ve worked in logistics, production, or order fulfilment before.You will need to be able to demonstrate at least 12 months previous experience, and ideally you need to have your own transport. Shift allocations can change from time to time so you must be able to get to work by yourself. Why Join Us?Excellent Pay: £12.24 to £18.36 per hourImmediate Starts: Begin earning right awayWeekly Pay: Every Friday, like clockworkOvertime Available: Extra shifts to boost your incomeGreat Facilities: On-site canteen, hot drinks, vending machines, EV charging pointsSupportive, International Team: Work with colleagues from across Europe in a friendly, inclusive environmentFull Training Provided: No UK experience required – we’ll train youCareer Progression: Long-term opportunities with consistent hoursWhat You’ll DoSort mail and parcelsPick and pack customer ordersOperate hand scannersAssist with loading and unloading pallets and cagesMaintain a clean and organised workspaceFlexibility is key – you may be asked to support other departments when needed.ShiftsWe offer a range of fixed shifts across days, nights, and weekends – our recruitment team will help find one that fits your schedule. During busier periods, you will be asked to work on a weekend. Who We’re Looking ForAt least 12 months’ experience in warehouse, logistics, or production work (UK or overseas)A reliable, motivated team player who enjoys a fast-paced settingAble to travel to site for your shiftA UK resident (we are unable to provide visa sponsorship)Ready to Get Started?If you’re looking to build your career in a dynamic, European-style logistics hub, apply today and our recruitment team will be in touch to discuss your shift options.....Read more...
Sortation Operative – Wellingborough – £12.24 to £21.33 p/h – Immediate Start – Apply Today!We’re recruiting Sortation Operatives in Wellingborough to join one of the UK’s leading postal delivery companies in a modern, multilingual logistics centre.This is an exciting opportunity for anyone who enjoys working in a busy, structured, and international warehouse environment — whether you’ve worked in logistics, production, or order fulfilment before.You will need to be able to demonstrate at least 12 months previous experience, and ideally you need to have your own transport. Shift allocations can change from time to time so you must be able to get to work by yourself. Why Join Us?Excellent Pay: £12.24 to £21.33 per hourImmediate Starts: Begin earning right awayWeekly Pay: Every Friday, like clockworkOvertime Available: Extra shifts to boost your incomeGreat Facilities: On-site canteen, hot drinks, vending machines, EV charging pointsSupportive, International Team: Work with colleagues from across Europe in a friendly, inclusive environmentFull Training Provided: No UK experience required – we’ll train youCareer Progression: Long-term opportunities with consistent hoursWhat You’ll DoSort mail and parcelsPick and pack customer ordersOperate hand scannersAssist with loading and unloading pallets and cagesMaintain a clean and organised workspaceFlexibility is key – you may be asked to support other departments when needed.ShiftsWe offer a range of fixed shifts across days, nights, and weekends – our recruitment team will help find one that fits your schedule. During busier periods, you will be asked to work on a weekend. Who We’re Looking ForAt least 12 months’ experience in warehouse, logistics, or production work (UK or overseas)A reliable, motivated team player who enjoys a fast-paced settingAble to travel to site for your shiftA UK resident (we are unable to provide visa sponsorship)Ready to Get Started?If you’re looking to build your career in a dynamic, European-style logistics hub, apply today and our recruitment team will be in touch to discuss your shift options.If you are looking for a new, full time opportunity, why not click to apply today?....Read more...
To provide administration support for our people processes including but not limited to:
Processing paperwork
Filing
Dealing with mail
Data gathering
Arranging meetings
Reception support
Payroll support
Recruitment – assist with the recruitment process, including supporting the pre employment administration and arranging interviews
Training - assist in maintaining the database
Reception support - cover reception duties as required
Employee Life Cycle - support all aspects from new starter to leaver
Absence - support the absence management process ie maintaining the database and producing and processing return to works for managers
Payroll - to support the monthly payroll process and cover when required
Training:
HR Support Level 3 Apprenticeship Standard
Your training will take place one day a week at City College Norwich - Norfolk House, Exchange Street NR2 1DD
Training Outcome:This course should support a learner’s progression which may include:
Continuation, development or promotion at work or within this sector
The skills to further develop a specialism within the Professional Services sector
A learner may choose to progress to the Level 5 HR People Professional Apprenticeship Standard
Successful completion of this apprenticeship will allow the apprentice to apply for Associate Membership (Assoc. CIPD) of the Chartered Institute of Personnel & Development (CIPD), the professional body for the HR Sector (if the EPA is taken through the CIPD)
Employer Description:We pride ourselves on our strong team of 4,600 people across our company. Our culture is all about driving high performance; encouraging and rewarding entrepreneurial and team behaviour; creating an inspiring culture where individuals and teams can be successful; and celebrating our successes while always striving for more. We call our culture ‘our way’ and it’s embodied in everything we do.
At almost three times the size of our nearest competitor, we are the undisputed industry leader. And in order to be the best, we need to develop and hire the best people for now and our future ambitions.
Nomad Foods has all the jobs and departments you might expect in a fast-moving consumer goods company including sales, marketing, research and development, finance, HR and IT. With 13 of our own manufacturing sites, we also offer great jobs and careers in all aspects of supply chain operations including production, engineering, procurement and logistics.Working Hours :Day Shifts - 08:30 - 17:00, with one hour unpaid lunch.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Warehouse Stock Clerk – Corby – Earn £12.80 to £19.77 /h – Full Time - Immediate Start – Apply Now!Are you looking for an exciting new opportunity? Nexus People are looking for Warehouse Stock Clerks in Corby to work with our client, who is one of the UK's leading mail and parcel distribution companies. To be considered for this role, you will need to be able to show 3 months experience in a Stock Control type of role. Employee Benefits:Competitive Salary: £12.80 to £19.77 per hourImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities:Comfortable break areas with a pool tableVending machinesSubsidised canteenFree, secure car parking EV chargingFree hot drinks Professional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (various shifts available) Roles & Responsibilities: Manage supplier bookings and allocate inbound loads to appropriate baysVerify incoming shipments against delivery documentation and ensure accurate WMS updatesNotify customers of any supplier non-conformance or delivery discrepancies (DDAs)Confirm all pallets are received and put away correctly for each loadCoordinate with receivers and MHE operators to ensure smooth inbound flowResolve inbound-related queries within 24 hoursAllocate and wave orders for dispatchManage outbound collection bookings and assign vehicles to baysCommunicate order cancellations to customers and process them in the systemEnsure emergency orders are fulfilled on time and in fullInvestigate and resolve stock issues related to outbound operationsThis role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours:Our client offers rotational shifts, so apply today to discuss your options with our Recruitment team. About you:If you are a hard-working individual, who relishes a new challenge, we would love to hear from you.You will have at least 3 months related experience.. It is important that you have an excellent knowledge of the English language, and good mathematical skills (you should be able to do basic maths and have an uderstanding of ratios and percentages). You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity and have the right experience for this role, why not click to apply today?....Read more...
As PA Administrator you will be joining an established and well-respected employer in Banbury, on a full time, permanent basis (office based). You will provide full administrative support to designated departments and assisting others as required. In addition, you will take responsibility for supporting on reception when required.
As PA Administrator, you will be responsible for:
PA Role
Direct responsibilities to designated teams and across the company, providing; diary management, call handling and general support as required
Providing administrative support to a designated team including creating, reviewing and distributing correspondence and client information
Completing digital dictation
Proactive client liaison – confirming appointments, recording data and logging details onto the Microsoft Schedule diary system to ensure optimum time management
Handling telephone contact with clients, making appointments etc.
Maintaining seamless paperless office environment and ensure it is accurate and up to date. Including regular archiving and proactive drive towards paperless office
Utilising systems to maintain accurate and secure data management
Organising lunches and other client contact activities for designated sections
Supporting with Board meeting attendance and minutes where required
Providing Marketing support where required
Sorting and scanning of post and documents for Partners and Departments
Training new starters and existing staff on internal procedures, specifically relating to use of technology
Reception Admin Support
Taking an active role on reception covering for periods of the week on a rota basis. This will require permanent physical presence on reception for several days a week, providing seamless front of house experience for visitors and our own people
Preparing meeting rooms, ensuring an outstanding client experience
Accurately processing incoming and outgoing post, deliveries, couriers, and international mail
Ensuring parking and external premises are fit for purpose and maintained in conjunction with the facilities team
In conjunction with IT, supporting users with meeting room technology and set up
Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering and liaising with cleaners
Working with IT to manage electronic signing in and out technology
Working with Admin team to maintain stock levels and order consumables, stationery and large meeting lunch orders for the business
Unlocking premises ready for office opening
Critical Skills Required
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
Excellent telephone manner with good interpersonal and communication skills
Ability to work on your own or in a team
Ability to work under pressure and prioritise work effective and efficiently
Flexible attitude to work patterns
Excellent organisation and administrative skills
Accurate data inputting skills and eye for detail
Ability to use initiative in terms of decision making
The true benefit of working for this employer is the culture and values driven environment, which promotes sustainable development for all their talented people.
They also offer:
Competitive salary of £25,000 - £32,000
Enhanced Employer Pension Contribution
23 days’ holiday per annum plus Bank Holidays (Increases with length of service)
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
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