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Business Administrator

We are looking for an analytical and organised, Business Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving. Role Objective: To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be dispatched accurately, on time, every time. To process all orders accurately and to meet customer requirements To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements To answer all customer telephone and e-mail enquiries promptly and efficiently To be the link between the customer and departments on all matters relating to established products Main Responsibilities for the Business Administrator are: Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met Handling telephone and e-mail enquiries, stock enquiries and technical queries Maintaining static product data, updating prices, and setting up new products on the system Booking in of all customer deliveries Liaising with account managers daily, to ensure the smooth running of their accounts Monitoring and controlling special orders Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order Meeting with customer’s merchandising team to report on stock planning Recording and analysing customer sales data to assist in the planning of future factory orders Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management Maintaining and updating various spreadsheets General administration and housekeeping duties From time to time any other reasonable duties as may be reasonably requested by the Line Manager The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations Essential Skills and Requirements for the Business Administrator: Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) particularly excel Excellent numeracy & literacy skills Exceptional organisation skills – time management, ability to prioritise & meet project deadlines Forward thinker, able to identify and minimise problems before they occur Self-motivated and positive attitude to self-development The starting salary offered is competitive and based on full time 39 hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays (increasing with length of service up to 34 days), employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities. If this position is of interest and you have the necessary required skills, I would love to hear from you. ....Read more...

Office Administrator Apprentice

Supporting the company Executive Assistant with: Health and safety as well as fire safety and first aid within the office Maintain and update office risk assessments Deliver Health & Safety site inductions to new employees and distribute refresher training to current employees Ensure all building facilities are working correctly and efficiently, e.g. air conditioning and security systems and arrange for annual servicing Manage waste removal Record and manage all building utilities Contact the landlord regarding building maintenance. Improvements and issue Monitor stock and order supplies for the business (stationery, drinks, cleaning materials etc.) Record office expenditure and assist the EA in managing the office budget Coordinate meeting room bookings, facilitate meeting room set up, order refreshments and food & clearing after meetings Greet visitors upon arrival Maintain the condition of the office and arrange for necessary repairs Sort and distribute incoming mail Coordinate internal and external company events Tasks set by the senior management team Updating and testing of the Business Continuity Plan Producing and updating of department SOPs/Supporting other departments with SOP upload onto Entropy Supporting the Head of HR and other departments with: Maintaining workplace accreditations, ISO certifications, and sustainability certifications Carrying out internal audits to ensure departments follow standard operating procedures - this is in line with our accreditations for ISO14001, ISO9001 and ISO27001 (environmental, quality and security) Assisting Tender team and sales teams with tender submission information Carbon impact reporting Environmental Health & Safety compliance audits General business admin Cover for annual leave and sickness within other departments when fully trained (Finance, Client Services, Service Delivery, Commercial) Training:Business Administrator Level 3. This is a blended delivery model. Predominantly, your programme is delivered in your place of work, during working hours. You will have regular meetings with your training specialist and attend monthly online tutorials. There is a requirement to attend monthly masterclasses. These have been designed to help apprentices to share experiences and working practices and to achieve stronger outcomes on assignments and projects. These masterclasses are held in a venue in central Mansfield.Training Outcome:Upon completion of your apprenticeship further training may be available to you to help further your career.Employer Description:We aim to save time and moneyAll businesses have immediate objectives, and many are centered around selling to or communicating with their customers, or acquiring new ones. The earlier we can be involved in discussing these objectives, the more value we can add by leveraging nearly 20 years of company experience.Working Hours :Monday to Friday 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative ....Read more...

Inside Sales Executive

We’re recruiting for an Inside Sales Executive to join a thriving sales team based at a well-established company’s UK headquarters in Banbury. This is a full time, permanent, position which will be 100% office based. This is a fantastic opportunity for someone who loves combining sales, customer service, and relationship management, all while working in a supportive, collaborative environment. You’ll play a key part in driving sales, managing existing customer accounts, and developing new business opportunities. You will be responsible for managing the entire sales cycle for existing customers, from lead qualification to nurturing existing accounts and closing deals. This role is a great opportunity for a proactive and results-driven individual to make a direct impact on business growth. As Inside Sales Executive you will be responsible for: Sales and Business Development Proactively following up on open quotes, asset sample requests, abandoned shopping baskets, and other qualified sales leads utilising the CRM tool to maximise conversion rates Qualifying and contacting high-value warm leads Proactively contacting relevant customers to capture follow-on business or resolve outstanding queries Upselling and cross-selling: promoting and selling the comprehensive range of products, alongside solutions, to maximise revenue and average order value from every interaction Building and maintaining strong relationships with existing customers, acting as a trusted advisor to secure repeat business, drive customer loyalty, and identify scalable growth opportunities within these existing accounts Campaign Management and Reactivation Partner with the marketing team to execute outbound telephone campaigns and follow up on specific direct mail promotions to generate interest and new business Analyse dormant customer data to identify and prioritise reactivation efforts Search for, manage, and follow up on public tenders to secure new contracts As Inside Sales Executive you must be/have: 3+ years’ experience in sales Proven track record of meeting and exceeding sales targets Excellent communication skills, both written and verbal Strong understanding of the full sales cycle from lead generation to close CRM experience (Salesforce ideal) and solid Microsoft Office skills Driven, proactive, and comfortable working in a fast-paced environment A team player who enjoys collaborating and celebrating success together Why You’ll Love It Established, respected business with strong UK and global presence Great earning potential with achievable targets Supportive team culture where your ideas and energy really matter Opportunity to develop and grow your career in sales and account management Up to £35,000 basic + commission (monthly and annual) Fantastic benefits If you’re commercially minded, people-focused, and ready to take the next step in your sales career, apply today! ....Read more...