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Business Administration Apprentice
The role encompasses a wide variety of tasks. Responsibilities will evolve as your competence and confidence grow, with increasing ownership and complexity over the 18-month programme. Business Administration & Secretarial Support Manage all incoming and outgoing correspondence (email, post, client portals), drafting professional responses and ensuring timely escalation or resolution. Maintain accurate, well-organised electronic and physical filing systems, document version control, and central knowledge repositories (SharePoint/OneDrive). Coordinate travel, accommodation, and logistics for directors and team members attending client meetings, training events (e.g. ServiceNow Knowledge), and business development activities. Provide comprehensive personal assistant support to the Managing Director and Director of Operations: diary management, meeting scheduling, agenda preparation, and prioritisation of commitments. Finance & Commercial Administration Prepare, format, and issue client invoices and statements in line with signed contracts, billing schedules, and company procedures. Receive, log, and process supplier invoices and expense claims; maintain the purchase ledger and support timely payments. Monitor aged debt, professionally chase outstanding payments, and contribute to cashflow and management reporting. Assist with basic business finance management: budget tracking, forecast inputs, credit card reconciliations, and preparation of monthly financial packs for directors. Support payroll and pension administration processes as the team expands. Contracts, Compliance & Governance Draft, format, and issue contracts, Statements of Work (SoWs), NDAs, and variation orders using approved templates; coordinate internal review and approval workflows. Maintain the central contract register, insurance certificates, compliance trackers, and supplier/client due-diligence records. Conduct compliance and pre-engagement checks; support maintenance of company registers and statutory filings (under supervision). Uphold strict confidentiality, data protection (UK GDPR), and information security standards — particularly important when handling public sector client data. Assist with policy reviews, process documentation, and implementation of improvements aligned to BOX3’s business continuity and governance frameworks. Meetings, Projects & Stakeholder Coordination Organise, attend, and produce accurate, professional minutes and action logs for internal and client meetings; proactively chase actions to completion. Support business development and bid activity: formatting proposals and responses, collating CVs and compliance evidence, coordinating submissions, and maintaining bid trackers. Provide light-touch project coordination support: timesheet collection, milestone tracking, and basic RAID log maintenance (as competence develops). Help organise company events, team away-days, and client hospitality. General Business Support & Continuous Improvement Act as a central point of contact for routine operational queries from directors, contractors, and external parties. Identify and propose process improvements to increase efficiency, reduce errors, or enhance the candidate/apprentice experience. Fully engage with the apprenticeship programme: complete all off-the-job learning, build a high-quality portfolio, participate in progress reviews, and prepare thoroughly for End Point Assessment (EPA). Undertake any other reasonable duties required to support the smooth operation and growth of BOX3 LTD. Training:You will be working towards a level 3 business administration apprenticeship. You will attend training one day a week. Training centre is located at CDC Centre, Cricket Inn Road, Manor Lane, Sheffield, S2 1TR.Training Outcome:Successful completion of the apprenticeship opens clear progression routes within BOX3 LTD’s Business Operations, Finance, and Project Management practices. With our ambitious growth plans (dedicated Sheffield office, team expansion to 5–8+ staff, telecom reseller development, and regional/offshore capability), there will be tangible opportunities to move into permanent roles such as: Business Administrator / Operations Coordinator Finance Assistant / Commercial Administrator Project Coordinator / Bid Support Specialist Executive Assistant to Directors (as the business scales) We are committed to developing our people internally. Many of our future leaders and specialists will come from apprenticeship and early-career routes. Salary upon successful completion and transition to a permanent role is targeted at £25,000 per annum (subject to role, performance, and market conditions), with ongoing annual salary reviews and access to the company bonus scheme.Employer Description:BOX3 is a UK-owned, truly independent consultancy. Our founders bring over 50 years of accumulated experience delivering transformation across Central Government, Law Enforcement, Health, and National SecurityWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Apprentice Production Co-ordinator
Apprentice Production Co-ordinator An exciting opportunity has arisen for an apprenticeship placement to support Bigtank with their video productions, whilst also learning project management skills. You will be supporting our team of warm and friendly script writers, video directors, story producers, video editors, and animators in a fast-paced, commercially relevant production company. We care a lot at Bigtank, treating our crew, our clients, and their brands with the care and attention we would like to receive ourselves. Learning The teaching is delivered at Burnley College on a day release basis. Key learning areas include: Project governance and lifecycle – understanding project phases, controls and methodologies. Planning and scheduling – creating plans, managing timelines, resources and dependencies. Risk and issue management – identifying, assessing and mitigating project risks. Budget and cost control – monitoring project finances and reporting on performance. Stakeholder management – engaging with clients, suppliers, sponsors and team members. Communication and reporting – producing project documentation, updates and presentations. Teamworking and leadership support – coordinating activities and supporting project teams. Quality management – ensuring project outputs meet agreed standards. Change control – managing project changes and their impact. Professional behaviours – organisation, problem-solving, ethics, continuous improvement and effective working practices. Tasks and responsibilities The coordinator supports the producer in all areas; they are the liaison between client, production and post-production teams, and finance. The overarching responsibility is seeing the production runs smoothly, all pertinent information is obtained and shared with the relevant parties, deadlines are set and monitored, relevant bookings and purchases are made. Typical tasks and duties: Calendar - Add meeting and filming dates. Job cards – Overview of all key information relating to the project. Shared drive – Organise and update client-specific folder in the shared drive – save all documents to this folder. Bookings - Book hotels, freelancers, hires, travel. Client liaison - emails and calls - inbound and outbound queries, arrange dates, logistics/locations, RAMS and insurance. Finance - Share details of budget and costs. Post-production – Liaison between post and client, schedule and monitor timely delivery. Training: The apprentice will attend day-release at Burnley College one day per week. Training Outcome:Potential for full-time employment after successful completion of the apprenticeship. Employer Description:Bigtank has a fabulous team at our core but the service doesn’t stop there. Although all of our corporate video production and promotional film projects have a common goal – producing compelling and exciting content that viewers will want to watch, learn from and share, the methods of production vary depending on what skills and equipment we need to enlist to deliver the right results for our clients. Our company culture is about how we interact with each other, our clients and society as a whole. It’s everything we believe in.Working Hours :Monday to Thursday, 08:30 - 17:00 and Friday, 08:30 - 16:00. 1 hour lunch.Skills: Communication skills,Administrative skills,Team working,Creative ....Read more...
Night Auditor
Salary: €3000 - €3500 + 25% nett allowance for night shiftStart: ASAPLanguages: English, German is a bonusAs the Night Auditor, you keep the hotel running smoothly while the rest of the world sleeps.You are the calm, confident face of the front office overnight, making sure every guest feels welcomed, every detail is accurate, and every shift ends with a flawless handover.What you’ll do Welcome guests warmly, process check-ins and check-outs smoothly, and always greet guests by name.Ensure all guest details are recorded accurately and update guest profiles in Cendyn as needed.Handle special requests, general information, transport, event tickets, restaurant and airline reservations, and any other guest queries with ease.Answer all calls cheerfully and promptly, and follow up quickly if an answer is not immediately available.Resolve guest complaints professionally and in a timely manner, escalating to the Manager on Duty when required.Confidently sell room types, rates, and hotel services at every opportunity.Manage reservation requests efficiently, involving the Hotel/Reservations Manager or Coordinator for group, unusual, or complex bookings.Process guest mail, messages, and deliveries accurately and efficiently.Audit daily activities and complete balancing of the day’s transactions.Ensure telephone, internet, movie, and chargeback charges are posted correctly.Complete wake-up calls on time and collect room service breakfast orders.Liaise with housekeeping, maintenance, and other departments to support guest needs.Maintain an up-to-date Guest Services Directory in the PMS with local and essential hotel information.Collate and report industry information, financial updates, and yield reports as directed.Cross-train in day reception and other duties such as accounts processing or logistics.Step in to support other departments during busy periods.Provide a clear, concise handover for the next shift.Keep your Manager informed of any issues or unusual matters.Maintain a clean, tidy, and immaculate Front Office area.Carry out other reasonable tasks as directed by your Manager. What I am looking for: Immaculate presentation, grooming, and pride in wearing the correct uniform and name badge.Strong understanding of company policies, procedures, and code of conduct.Commitment to workplace safety, security, and privacy at all times.A positive, accountable, and professional approach to learning and feedback.Excellent communication, emotional intelligence, and teamwork.A guest-focused mindset with strong commercial awareness and attention to detail.Tech-savvy skills, including Microsoft Office 365, PMS, and CRM systems. Experience and essentials Current Responsible Service of Alcohol (RSA) Certificate.Hospitality Diploma or Degree, or relevant experience in a similar role, is ideal.Able to meet the physical demands of the role, including standing for long periods and occasional lifting of up to 20 kg. What makes you a great fitYou are friendly, resourceful, and dependable, with the ability to stay calm under pressure and keep everything moving behind the scenes.You bring warmth, accuracy, and energy to every shift, helping create memorable guest experiences from check-in to check-out. ....Read more...
Business Administration Apprentice Level 3
Responsibilities will be introduced progressively. With training and guidance and, you will build confidence in managing routine enquiries, maintaining business systems, coordinating course logistics and supporting agreed client follow-up and promotional activity. Key Responsibilities: Business Administration & Operations Handle incoming calls for OFI, routing queries accurately Monitor the OFI email inbox and respond to routine enquiries using agreed guidance, templates and escalation procedures Maintain organised digital records and handle all information carefully and confidentially As confidence and competence develop, act as the day-to-day point of contact for routine trainer and client coordination, with complex or sensitive matters referred to the Operations Manager Track actions, deadlines and outstanding information, following up appropriately and escalating delays or risks promptly Refer non-standard pricing, complaints, contractual questions, technical queries and sensitive client matters to the Operations Manager or appropriate colleague Follow OFI and wider company procedures relating to data protection, confidentiality, equality, health and safety, complaints and responsible use of business systems Assist with the organisation and delivery of wider Thrive4Life events Provide input and support for Thrive4Life & OFI Social Media content creation Business Knowledge & Development: Through the apprenticeship and day-to-day role, you will develop practical experience in: Professional telephone, email and client communication Organising work, managing priorities and meeting service deadlines Business systems, CRM records and responsible information handling Training course coordination, trainer liaison and delegate administration Quotation, booking, certificate and sales administration working independently on routine responsibilities while using appropriate judgement and escalation Collecting feedback, reviewing performance and improving administrative processes Wider business activity including tenders, complaints procedures, finance handovers and client relationship management Training:You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data mgmt, and business improvement. You will attend Kingston College for your off the job training. What You’ll Gain: Real responsibility from day one in a supportive small team Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI – CRM (with built in AI drivers), and other modern outreach tools Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries A nationally recognised apprenticeship qualification Strong career prospects in business administration, operations, or data management Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available Training Outcome: This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events. We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing. Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing. What sets us apart? Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful. High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb. Innovation and growth, with a new website and AI-powered CRM platform launching. Exposure to London City culture alongside a supportive small office environment in Esher. Wide-ranging experience across finance, sales, marketing, events, delivery, and data. A meaningful mission: to help save lives and improve quality of life through education and awareness. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working ....Read more...