Key responsibilities:
Processing orders from the clients to the factories and hauliers
Coordinate logistics activities from supplier dispatch to final customer delivery
Liaise with suppliers to confirm order readiness, pickup schedules and documentation
Plan, schedule, and monitor transportation of goods to ensure customer transit times are met
Track shipments and provide real-time delivery updates to internal teams and customers
Ensure all files are fully costed, completed, and invoiced in a timely manner
Prepare and verify shipping documents, invoices and delivery notes
Liaise with transport providers to ensure collection and delivery requirements are met
Ensure timely delivery while minimising costs and delays
Resolve logistics issues including shortages, damages, or delivery disruptions
Maintain accurate records of shipment, inventory movements, and delivery confirmations
Build and maintain strong working relationships with customers and suppliers
Identify potential issues and escalate risks that may impact service levels or deadlines
Support the team with ad-hoc administrative and operational tasks as required
Training:
In-house training plus the candidate will follow a Level 2 Apprenticeship programme and study towards a Customer Service Practitioner
This training will be structured and delivered by Cheshire College- South & West
If the candidate does not hold GCSE grades A*-D (9-3) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Permanent employment potential upon successful completion of the apprenticeship
Employer Description:An established logistics and transport department is seeking a trainee logistics co-ordinator to join its onsite team, which is part of the UK’s leading supplier of high-quality ceramic and porcelain tiles for the architectural and design industry. Who work closely with architects, contractors, and end users to support projects from the initial design phase through to delivery and post completion.
This role is ideal for someone who enjoys working in a fast-paced environment, processing orders and co-ordinating daily transport activities to ensure timely and compliant movement of goods.
Reporting to the local management team throughout the day, you will play a key role in processing orders along with documentation and liaising with factories, transport partners and customers.Working Hours :Monday - Wednesday, 9.00am - 5.00pm, Thursday, 8.30am - 5.00pm and Friday, 8:30am - 3.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Reliable,Friendly....Read more...
Apprentice Production Co-ordinator
An exciting opportunity has arisen for an apprenticeship placement to support Bigtank with their video productions, whilst also learning project management skills.
You will be supporting our team of warm and friendly script writers, video directors, story producers, video editors, and animators in a fast-paced, commercially relevant production company.
We care a lot at Bigtank, treating our crew, our clients, and their brands with the care and attention we would like to receive ourselves.
Learning
The teaching is delivered at Burnley College on a day release basis. Key learning areas include:
Project governance and lifecycle – understanding project phases, controls and methodologies.
Planning and scheduling – creating plans, managing timelines, resources and dependencies.
Risk and issue management – identifying, assessing and mitigating project risks.
Budget and cost control – monitoring project finances and reporting on performance.
Stakeholder management – engaging with clients, suppliers, sponsors and team members.
Communication and reporting – producing project documentation, updates and presentations.
Teamworking and leadership support – coordinating activities and supporting project teams.
Quality management – ensuring project outputs meet agreed standards.
Change control – managing project changes and their impact.
Professional behaviours – organisation, problem-solving, ethics, continuous improvement and effective working practices.
Tasks and responsibilities
The coordinator supports the producer in all areas; they are the liaison between client, production and post-production teams, and finance.
The overarching responsibility is seeing the production runs smoothly, all pertinent information is obtained and shared with the relevant parties, deadlines are set and monitored, relevant bookings and purchases are made.
Typical tasks and duties:
Calendar - Add meeting and filming dates.
Job cards – Overview of all key information relating to the project.
Shared drive – Organise and update client-specific folder in the shared drive – save all documents to this folder.
Bookings - Book hotels, freelancers, hires, travel.
Client liaison - emails and calls - inbound and outbound queries, arrange dates, logistics/locations, RAMS and insurance.
Finance - Share details of budget and costs.
Post-production – Liaison between post and client, schedule and monitor timely delivery.
Training:
The apprentice will attend day-release at Burnley College one day per week.
Training Outcome:Potential for full-time employment after successful completion of the apprenticeship. Employer Description:Bigtank has a fabulous team at our core but the service doesn’t stop there.
Although all of our corporate video production and promotional film projects have a common goal – producing compelling and exciting content that viewers will want to watch, learn from and share, the methods of production vary depending on what skills and equipment we need to enlist to deliver the right results for our clients.
Our company culture is about how we interact with each other, our clients and society as a whole. It’s everything we believe in.Working Hours :Monday to Thursday, 08:30 - 17:00 and Friday, 08:30 - 16:00.
1 hour lunch.Skills: Communication skills,Administrative skills,Team working,Creative....Read more...
