Duties will include:
Answering phones in the office and providing great advice to our clients
Creating and maintaining accurate records
Maintaining our client database (CRM)
Promotion of the business
Creating brochures to assist with the promotion of commercial properties
Arranging boards for vacant properties
Supporting the preparation of property reports
Typing up of plans provided by the surveyor
Uploading details to the website
Assisting with local property viewings
Assisting with finance processes such as invoicing and banking
Dealing with customers
Sending emails
Other general administration duties including data entry
Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent Business Administrator role within Mason Young JQ Ltd, with options to take on greater responsibility long-term
Employer Description:Mason Young is a specialist property consultancy established in 2009, offering a wide range of commercial property services. From supporting small start-ups to advising large multinational corporations, the firm provides expertise in commercial agency (buying, selling, and lettings), lease consultancy, rent reviews, investments, property management, rating, planning, and general maintenance. With extensive local knowledge and many years of experience, Mason Young helps businesses navigate the property market, ensuring value, protecting interests, and saving time and money. Based in the Jewellery Quarter, the firm has become the leading agency for offices, workshops, industrial/warehouse premises, retail units, land, and investment property. Recognised by CoStar in 2012 and 2013 as one of Birmingham’s most active agents, Mason Young continues to build a strong reputation for professionalism, expertise, and client-focused service.Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Organisation skills,Sales Skills,Team working....Read more...
The role supports the smooth running of governance processes while also assisting with administrative tasks linked to property management, housing benefit claims, contracts, landlord agreements, and providing support to Service Managers when required.
Key Responsibilities:
Board & Governance Support:
Coordinate Board meetings, including scheduling, preparing agendas, circulating papers, and taking accurate minutes
Maintain records of Board decisions, actions, and compliance requirements
Ensure effective communication between the Board, senior management, and external stakeholders
Client & Housing Administration:
Oversee paperwork related to client move-ins and move-outs
Support the submission and tracking of housing benefit claims
Ensure accurate documentation is maintained for tenancy agreements and support services
Landlord & Property Administration:
Draft, review, and file lease agreements with landlords
Ensure compliance with contractual obligations and maintain accurate records
Assist with property-related administration, including contracts and maintenance reporting
General Administration:
Manage correspondence, reports, and documentation for both the Board and the organisation
Answer calls, emails, and enquiries professionally and efficiently
Support the leadership team with ad hoc administrative projects
Handle sensitive and confidential information in line with GDPR and organisational policies
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
If the Apprenticeship is successful there are excellent progression and development opportunities
Employer Description:Positive Futures Supported Housing CIC in a not- for-profit community interest company, established in March 2020 with a clear mission: to provide safe, high-quality supported living for adults facing some of life’s most difficult challenges.
We support individuals who are rebuilding their lives following experiences of addiction, homelessness, or mental health issues. Our housing is more than just a roof over someone’s head — it’s a foundation for stability, dignity, and the opportunity to move forward.
As a CIC, our focus is not profit, but people. Every decision we make is guided by the belief that everyone deserves a second chance and the support to create a more positive future.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Time management,Strong written skills....Read more...
Purpose:
The function of the role is to assist in the property data management & control of finances of client monies held (on behalf of Investors) in order to manage a property portfolio. The Client Accounts Assistant is to work within a team of Client Accountants carrying out tasks for the team.
About the team:
The Team consists of over 70 members split across three teams, with 4 Directors and 12 team leaders. We are responsible for the day-to-day client accounting. The management team have a combined wealth of knowledge.
Day-to-day duties:
Maintain housekeeping of Property & Lease data and financial data on databases
Assist the Client Accountants in reporting to clients (standard reports plus additional as required)
Ensure accurate reconciliation of client reports (i.e. VAT, client statement etc.)
Site Income Reconciliations
Prepare Instructions for Treasury department (following the relevant approvals) of the following: demand recharges of costs incurred from Tenants; transfer of Rent monies to client; amendments to Client Accounts; payment of client property related transactions working with team property administrator on quarterly budget reports and forecasts; and general maintenance of client funds i.e. tenant refunds etc.
Maintain professional working relationships with internal and external clients and ensure that good client service is delivered
Other miscellaneous administration tasks as required
Ad-hoc tasks instructed by Client Accounts Team Leader and Head of Property Finance UK
Processing of purchase invoices
How you’ll make an impact:
Good communication and organisational skills
Word and Excel capabilities
Good written, presentation and numerical skills are essential
Excellent communication skills
Diligent and detail-driven
Able to work individually and as part of a team
Punctual, reliable, keen and enthusiastic
Thirst for knowledge and self-motivated
Training:Level 2 AAT or Level 3 AAT Apprenticeship, depending on previous experience.
On-the-job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship, you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Written skills....Read more...
