Knowledge Engineer Jobs Found 405 Jobs, Page 17 of 17 Pages Sort by:
Service Delivery Manager
Service Delivery Manager40 hours per week Mon-FriSalary: £37.5K paBased at: Cambridge & Peterborough Service Centre (PE29)Job purpose:The Business Support Manager is responsible for overseeing business support functions across the contracts based at their dept, ensuring effective coordination of activity, reporting, and stakeholder engagement.The role supports operational delivery through capacity planning, performance monitoring, audit activity, and customer service oversight, while acting as the primary point of contact for the Commissioning Authority concerns or issues. The postholder will work as part of the Senior Management Team at Cambridge & Peterborough Service Centre.Key Responsibilities:Line Management Provide direct line management to the Customer Service Team.Set objectives, monitor performance, and support development of direct reports.Ensure team structure and resource aligns with service requirements. Capacity and Activity Management Manage booking coordination for all activity for Field Service Engineer (FSE) rounds.Ensure capacity is effectively utilised and aligned with demand.Identify capacity risks and escalate where required. Stakeholder Management Act as the first point of contact for the Commissioning Authority.Maintain effective relationships with commissioners and stakeholders.Support responses to commissioner queries. Reporting and Performance Monitoring Coordinate monthly, quarterly, and annual reports.Collate and validate data.Monitor KPIs and escalate concerns.Manage people performance including absence, training, and engagement. Audit, Compliance and Customer Service Quality Conduct customer service audits and call listening.Identify improvement areas and ensure compliance. Management Team Responsibilities Contribute to management team planning and development.Provide insight for decision-making.Lead and support recruitment across the servicePromote compliance and continuous improvement. Experience Management or supervisory experiencePerformance monitoring and reportingContract or service delivery environmentAudit processes Attributes Detail-orientedAbility to prioritiseTeam collaborationProactive problem-solving Skills and Knowledge: Organisation and coordinationData analysisCapacity planning understandingCommunication and stakeholder engagement Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Apprentice Multi-Skilled Engineer
Preventative and Reactive Maintenance: Perform routine preventative maintenance on all production machinery, including mechanical, electrical, and PLC-controlled systems Respond promptly to equipment breakdowns and emergencies, performing diagnosis, repairs, and troubleshooting to restore machinery to optimal function Equipment Installation and Upgrades: Oversee the installation, commissioning, and upgrading of new equipment and machinery as required Work closely with suppliers and contractors during equipment installation and ensure integration into existing systems Troubleshooting and Diagnostics: Use diagnostic tools and techniques to troubleshoot electrical, mechanical, and automation issues on machinery Identify, diagnose, and rectify mechanical and electrical faults in production equipment, ensuring minimal downtime Health and Safety Compliance: Ensure compliance with all relevant health, safety, and food safety regulations during maintenance and repair activities Follow safety protocols while working with machinery, electrical systems, and hazardous materials Assist in conducting risk assessments and hazard analysis related to engineering processes Continuous Improvement: Work with production teams to identify areas for improvement in equipment efficiency, reliability, and product quality Implement modifications or improvements to machinery and processes to optimise performance and reduce costs Documentation and Reporting: Maintain detailed maintenance logs, documenting work completed, parts used, and any issues encountered during repairs or maintenance tasks Create and update maintenance schedules to ensure all equipment is regularly serviced and maintained Team Collaboration: Collaborate with production teams to minimise downtime and improve machine reliability Provide training and guidance to operators and junior engineers on machinery operation, maintenance, and troubleshooting Parts and Inventory Management: Monitor and manage inventory of spare parts, tools, and supplies needed for routine maintenance and repairs Place orders for replacement parts and ensure stock levels are adequate Project Support: Assist with project-based engineering tasks, including upgrading facilities or equipment, process improvements, and facility expansions Work with cross-functional teams to implement new production lines or technologies Training:You will study a Level 3 Food and Drink Maintenance Engineer Apprenticeship Standard at Kirklees College, Huddersfield. The college element of this Apprenticeship is delivered by “block release”. The typical duration of college attendance in previous years is shown below. Year 1 = 22 weeks, Year 2 = 10 weeks, Year 3 = 10 weeks, Year 4 = 4 weeks. This is a 4-year programme. The final year will involve completion of a portfolio and preparation for End Point Assessment (EPA). This measures the skills, knowledge and behaviours outlined in the standard and is carried out by ESFA approved organisations independent from the college.Training Outcome:There is a strong possibility that you will gain a permanent position following successful achievement of the full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Shepley Spring are the UK's leading bottled water manufacturer with over 28 years' experience in production and are proud to remain a family run business to this day.The company operates in three manufacturing facilities in Yorkshire and owns several high-speed production lines with the capabilities of producing both still and sparkling water servicing leading retailers such as Morrisons, Costco, Booker Tesco and Iceland through private label and produces the brands Ice Valley® and White Rock® exclusively.Working Hours :Monday to Friday, hours between 6.00am - 6.00pm.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative ....Read more...
IT Support Technician Apprentice – Seconique Furniture – Wolverhampton WV9 5EY – £8.50p/h – 37.5hrs
The IT technician plays a pivotal role in supporting our users, you will be 1st line support and the initial contact for all user problems and queries. This role is key as you will be managing our support desk, logging tickets, handling 1st line request and escalating higher level requests for other members of the team to handle. We are a very user-focused IT department, and we pride ourselves on ensuring that our users are supported and have all the IT resources they need to perform their duties. In addition to this, you will assist with equipment rollouts and fixes, ERP (Epicor) updates and testing of new systems prior to the rollout to our userbase. You will receive training to be able to do the following: Management of Support desk tickets (ClickUp) Logging of support tickets (ClickUp) User support/satisfaction, updating tickets (ClickUp) and making sure staff are kept up to date 1st line user support and escalation of 2nd/3rd line tickets to relevant staff Assisting the IT Engineer with server projects, networking projects, equipment & software rollouts, troubleshooting equipment and fixes Assisting the ERP Specialist (Epicor) with business process management, improvements and fixes Running daily system checks and compiling a results report Management of user accounts and password resets Participation in all IT related projects, including system upgrades and technology rollouts Where you'll work At our main premises in Wolverhampton (Boulton House, Owens Trading Estate, Wobaston Road, Pendeford, Wolverhampton, WV9 5EY) Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Essential skills, characteristics and experience Essential qualifications GCSEs in: English (grade 4/C and above) Math (grade 4/C and above) If you already have relevant qualifications and/or industry experience, please share these. Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Support Technician standard. The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2Training Outcome:Upon completion, the apprentice will have gained a Level 3 Information Communication Technician qualification.Employer Description:Established in 1986, Seconique is one of the largest independent importers and wholesalers of flat pack furniture in the UK, we also have a sister company in Northern Ireland (Wholesale Beds & Furniture). Our aim to provide wholesale customers with a comprehensive product range, first-class service and outstanding value has not changed since we were first established. We have a large warehouse facility which enables us to carry stock of our entire range of furniture. This allows us to operate a fast and reliable delivery using our own fleet of vehicles, cash and carry facilities, and an automated system that allows us to automate online ordering and distribution. Working Hours :Monday- Friday Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working ....Read more...
Project Management Coordinator Apprentice (Scott Logic Limited)
Security, Compliance and access management Maintain accurate records of team members’ access, onboarding status, and required checks (e.g. BPSS), ensuring information is current and reliable. Monitor upcoming expiries or gaps in access or compliance and flag these to the PMO team in a timely way. Support joiner, mover and leaver processes, ensuring access is requested, updated or removed in line with role changes. Work with internal teams (e.g. HR,IT) to follow through on access-related actions and keep records aligned. Develop an understanding of security and compliance expectations in a client environment and apply these consistently. Onboarding and mobilisation: Coordinate key steps in the onboarding process, ensuring new joiners have the right equipment, system access, and information ahead of their start date. Maintain onboarding trackers and checklists, keeping status up to date and visible to the wider team. Proactively follow up on outstanding onboarding actions (e.g. access requests, equipment delivery) to avoid delays. Support a consistent onboarding experience by applying standard processes and identifying areas for improvement. Onsite support: Be on site regularly to support the account team. Welcome new joiners and visitors, including collecting from reception and escorting on site where required. Support practical on-site needs that help the team operate smoothly and professionally. Coordinate building access, passes and site onboarding with the client’s site management or facilities teams. Maintain an up-to-date view of who has access to which locations and resolve access issues quickly to avoid delivery disruption. Delivery Governance: Maintain and update governance artefacts (e.g. internal RAID logs, trackers, milestone views), ensuring they are accurate, structured and easy to use. Gather updates from delivery teams and reflect these clearly in governance materials. Track risks, issues, actions and dependencies, ensuring they are visible and followed up. Support the preparation of governance packs and meeting materials, ensuring information is clear and complete. Identify gaps, inconsistencies or outdated information and take action to resolve them. Account Management Support: Track staffing movements (joiners, leavers, role changes), ensuring records reflect the current view of the account. Support coordination of meetings (internal and client), including scheduling, materials, and action tracking. Maintain action logs, ensuring ownership is clear and follow-ups are captured and progressed. Help ensure key information (e.g.trackers, documents) is organised, accessible, and easy to navigate. Help ensure the right internal documentation is in place, including purchase orders, statements of work and related approvals. Begin to spot patterns or recurring issues (e.g. onboarding delays, recurring access gaps) and raise these with the PMO team. Work with internal teams to improve processes over time, reducing manual effort and delivery risk. Contribute ideas to improve ways of working, based on day-to-day experience of processes. Support the Delivery Principal and Account Lead in preparing for client meetings, including coordination of materials, logistics and actions. Support and coordinate the implementation of social value initiatives in line with contractual commitments. Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Possible future opportunities with the company however this role is a fixed term contract (18 months)Employer Description:Scott Logic is a UK-based technology consultancy that helps organisations solve complex business problems through thoughtful, high-quality software delivery. We work in collaborative teams to design and build robust, scalable solutions across industries, from finance and healthcare to energy and the public sector. Scott Logic has spent the last two decades helping clients to engineer innovative, bespoke software solutions that drive measurable value. Now, with the help of AI, we can help you do it even faster, without compromising on quality or safety. With six offices across the UK, our expert consultants have collaborated with some of the world's biggest enterprises, providing a pragmatic approach to software development and delivering measurable value through insightful technology advice.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Team working,Written communication skills,Management skills,Manage multiple tasks,Manage deadlines,Able to work independently ....Read more...
Groundworks apprentice
The apprentices will be involved in many duties during day, no day is the same: Gaining an understading of the principles of health, safety, welfare and environmentally responsible work practices and how they must be applied in relation to the work, self and to others including understanding the principles of risk assessments Basic awareness of environmental and health hazards Work safely and securely in compliance with given information, organisational policies and procedures, and current health, safety and welfare legislation including following the procedures for working in contaminated ground Conform with productive working practices and completing the work in accordance with the programme of work Interpret and follow verbal and written work instructions from supervisors and site managersAccess, interpret and use drawings and specificationsSelect the required resources including tools and fixture Move, handle and store resources complying with relevant legislation & guidance Use and maintain power tools and equipment (including;. compactor plates, boning rods, portable power tools, levels, straight edges, lines, pins and laser equipment) Gauge and mix mortars and concrete by hand and by mixer Select and use basic setting out equipment including tape measures, levels, straight edges, lines and pins, boning rods and laser equipment under guidance of the supervisor Install, maintain and remove temporary protection and safety arrangements for the work area relating to barriers and temporary structures, including protection, safety notices and safety lighting Install and test basic drainage and ducting Measure, mark, cut and install geo-membranes to stabilise soil for re-instatement and excavations Transport and place, then compact and finish concrete to slabs/bases, footing oversights, paths, form slab edgings including positioning reinforcement and kerbs Set out and lay flags, paviours and edging to paths, driveways and other areas Install ironworks relating to access covers and frames, and gully grates and frames including preparatory brickwork Locate and excavate to expose buried utility services using electronic location instruments Provide and remove temporary works including shallow excavation support (up to 1.2 metres) Form and reinstate excavations and surfaces to sub-grades, sub-bases and road bases Prepare to, then direct and guide the movement of vehicles, plant or machinery Training:Groundworker Level 2 Apprenticeship Standard: Throughout the apprenticeship, the apprentice will be engaged in various activities to build their portfolio and enhance their skills in the workplace The apprentices will be required to attend SGS College, Horizon 38 Campus, Taurus Road, Filton. BS34 6FE. Practical workshops building on their skills learnt at college and at work, knowledge lessons and complete a portfolio of evidence They will also undertake some self-directed study to further their understanding Additionally, the apprentice will have regular progress reviews with their employer and Lecturer Assessor to ensure they are on track Training Outcome: The apprenticeship is the starting point for an exciting career within the team Employer Description:Brandwells Construction was first registered as Brandwells Ltd on 9th April 1973 by Andy Dowden, Executive Chairman, and my then senior partner, Joe Whitter. The business was renamed Brandwells Construction Co Ltd before it commenced trading. Joe and Andy had worked together in two previous employments, firstly at Avonmouth Plant & Construction Co. Ltd (APC) and later at Durnfords Construction Ltd (Durnfords), based in central Bristol. At APC, I was a trainee when first assigned to work under Joe, who was a senior Contracts Manager for the Company. Some years later, after I had had a spell as a Site Engineer for Holland and Hannen and Cubitts Ltd, we again came together when Joe left APC and took up the position of Managing Director at Durnfords Construction and invited me to join him as his Contract Manager. After about 7 years of working together, the Company was subject to a takeover, and this is what led to us jointly deciding to branch out on our own. The birth of Brandwells Construction. The company continued to grow and now has established itself as one of the foremost groundworks contractors in the South West, we have attained preferred contractor status with quite a number of our clients. Our clients now include most of the major housing developers: Barratt Homes, Lovell, Redrow, Taylor Wimpey, Linden and Bovis (now Vistry), David Wilson and Bellway as well as a number of smaller regional development companies. Where we are today There have been many ups and downs along the way, including recessions, the financial crisis of 2008 and most recently the Covid pandemic but the Company has managed to weather the storms and, thanks to the strong and dedicated team of people who make up the present-day management, not forgetting the now 300 plus operatives who actually do the work, we are stronger than ever. 2022 saw the opening of a South West Regional office at Alphington, Exeter to cope with the growth in our workload in this area and it was also a record year for the Company with turnover hitting an all-time high of over £62 million. 2023 promises to be another challenging year in the wake of the pandemic and as a consequence of the energy crisis brought on by the war in Ukraine, but from its position of strength there is every hope that we will see off that challenge as we have many times in the past.Working Hours :Monday- Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...