Key Account Manager Jobs Found 99 Jobs, Page 4 of 4 Pages Sort by:
Divisional Lead Scheduler/Dispatcher
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Divisional (West) Lead Scheduler/Dispatcher is responsible for overseeing the Regional Scheduling/Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher. This position ensures WTI project volume is managed and executed within established business rules and objectives. The WTI Divisional (East/West) Lead Scheduler/Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling/Dispatch team. The WTI Divisional (East/West) Lead Scheduler/Dispatcher is the subject matter expert (SME) of the Regional Scheduling/Dispatch team and fosters process and procedure understanding. This individual will also work directly with the WTI/WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues. **This is a remote position. Candidate must be able to support the Mountain and Pacific time zones. ESSENTIAL DUTIES AND RESPONSIBILITIES: This position will have direct supervision over a team of 5+ administrative/scheduling personnel and will be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. Will utilize critical thinking skills to identify broken processes and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and report outs to management on a monthly basis or as requested. Coordinate, manage and monitor the workings of the Regional Dispatch team. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Conduct and foster professional and timely communication (via email, voicemail, in person) with the Regional Scheduling/Dispatcher team on all work-related matters. Communicate WTI initiatives to the team. Participate in or lead team meetings, presentations, focus groups, committees, etc. Ensure project volume is managed and executed for assigned region. Oversee project volume for Eastern/Western WTI division to ensure proper oversite by Regional Schedulers/Dispatchers Oversite of all WTI project backlog will be managed by the Regional Scheduling/Dispatch team Work with Regional Scheduler/Dispatcher to ensure consistent process and procedure across all regions. Focus on continuous improvement of scheduling and dispatching processes Provide proper WTI Field support from RBM, Supervisors, Foreman and Technicians is delivered - any issues related to field support should be escalated to leadership. Training on new processes and training new hires Troubleshooting issues related to FSM, provide first level support and escalate issues as needed to WTI/WTC Manager, Technology Solutions Test new systems and updates as needed. Act as backup for the other Divisional Scheduling/Dispatch Lead. Ensure documentation of employee issues are prompt and submitted to HR. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Area Manager - Northwest
JOB DESCRIPTION *Successful candidates must live in Michigan* Are you a Motivated Sales Manager? Analytical, Creative Thinker and The Ability to Lead? As District Sales Manager for Stonhard you will manage 7-10 Sales Representatives. You will set goals, train, recruit, oversee installations, manage profit and loss, and sell to end users, general contractors and design build firms. We are looking for an individual with sales experience, talent, enthusiasm and creative vision to lead an assigned, local, sales district. STONHARD, a subsidiary of RPM Performance Coatings, is the leading manufacturer and installer of high performance seamless floors and lining systems in the world. Qualified candidates will have a four-year degree with a minimum of 5 years experience managing a sales team, calling on end users, general contractors, design engineers and design build firms to sell our product and services. This experience, combined with outstanding communication/presentation skills and a high level of energy, is necessary for this influential sales position. Our successful candidate will receive extensive product training and will work with some of the best marketing, technical service and R&D professionals in the industry. You will manage a sales force that consults, designs, and specifies seamless flooring in both industrial and commercial markets. This position reports directly to the General Sales Manager - West Coast We offer a competitive salary, uncapped bonus potential, expenses and a comprehensive benefits package including 401K, Pension and Stock Purchase Plans. Despite a struggling economy we remain committed our employees. What will you do? Direct responsibility for Sales, Profit and Loss for the district. Compiles reports for the General Manager evaluating Industrial and Commercial TM's performance. Responsible for invoice forecasting and monitors and reports on installation performance and follow-up with customers. Trains, monitors and motivates the TM's. Assists TM's whenever necessary in the field making sales calls, presentations, and manages ongoing installation projects. Spends a minimum of three to four days per week in the field with Stonhard customers. Demonstrates the ability to lead and organize a team. Strong desire to learn new skills and grow professionally. A proven ability to manage projects. The above description identifies only the primary duties pertaining to this position. Additional tasks are performed, as required and do not significantly alter this description. Compensation Package: Base Salary Range: $90,000 - $105,000 Bonus potential (First 2 years average): approx. $75,000 - $90,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement Background Requirements: B.S. Degree (Engineering or Business, preferred). Familiar with specific account base or general markets. Demonstrates the ability to Lead and Organize a Team. Strong desire to learn new skills and grow professionally. A proven ability to manage projects and clearly communicate key project tasks to installers and TM. Five (5) or more years of sales management experience within Stonhard or a similar sales organization CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Senior Administrator - Client Accountant - Private Client
Job Description: Our client, a reputable financial services firm, is looking for a seasoned Senior Administrator - Client Accountant - Private Client to join their team in Edinburgh. The successful candidate will carry out assigned tasks effectively and to a high standard, ensuring the team meets service delivery deadlines. Essential Skills/Experience: Part Qualified accountant or equivalent. Fund accounting experience. Strong bookkeeping skills. Good IT skills - working knowledge of Excel is essential. Strong analytical skills. Very good attention to detail. Good numeracy Core Responsibilities: Manual entry bookkeeping transactions from client bank/portfolio statements and review of automated bookkeeping for bank/portfolio accounts with a transactional data feed into the client ledger. Raise and resolve any queries on a timely basis and liaise with other team members or the client to ensure timely resolution of matters arising within the required deadlines. Maintenance of accurate information in key systems, this could include bank statements, transactions, bookkeeping, preparing the financials and pack or accounting records for a portfolio of clients. Actively participate in calls/meetings with the client to discuss matters arising and the tracking of work against deliverable schedule. Responsible for work on more complex entities/areas. Preparation of information for the client, which may include portfolio information, bookkeeping, Trial Balances or financial statements and/or liquidation account. Adhere to core values and expected behaviours. Provide support to junior team members and the team Manager as and when required. Any other duties as deemed necessary by Management. Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16049 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
HR Shared Services Associate Apprentice
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff Recruitment & Onboarding: Ensure that all vacancies are administered appropriatelyincluding authorisation to recruit, advertising and relevanttracking and monitoring. Creation of formal offers of employment for prospectiveemployees and onboarding administration via Resourcelink,ensuring appropriate monitoring of progress during theonboarding period. New Employees: Carrying out all relevant administration to ensure newemployees are able to access and use tools and systems tosupport their induction including YeLP, EAP, MyBunzlBenefits. Notification to third party and internal stakeholders of newemployee details to ensure relevant due diligence includingnew starter occupational health questionnaires, IT access,references and driving licence monitoring. Manage the administration of probationary periods inpartnership with line managers to ensure relevant reviewsand decisions on permanent employment are made andcommunicated. Employee Administration: Administration of all changes to employee terms andconditions or circumstances to include promotions,demotions and internal transfers. Administration associated with employee relations mattersincluding disciplinary, grievance and appeal meetings andrecording on Resourcelink. Generation and distribution of business objects reports toline managers and members of the HR team to inform andsupport business decisions. Administration support related to monthly payroll routinesincluding cross reference of absence documentation,overtime requests and authorisation, and P45 distribution. Administration support in relation to family friendly policiesincluding maternity, paternity, adoption and parental leave. Ensuring that all unplanned absence is supported by relevantdocumentation including Fit Notes and Return to WorkInterview forms. Ensure that employees celebrating long service milestonesor values-based recognition receive the relevant awards inliaison with the line manager. Provide first line assistance to line managers with queriesrelated to Resourcelink including account unlocking andfunctionality.Leavers: Administration of leavers’ details to ensure dates andreasons for leaving are recorded on Resourcelink. Liaison with third parties to enable ongoing administrationof benefits and entitlements including Sharesave, pensions,private healthcare and cycle to work. Liaison with internal stakeholders to enable them to carryout the leaver processes associated with company cars andIT access. Issuing standard references on request for ex-employees. Training Outcome:In terms of future prospects, we would expect (subject to successful completion of the apprenticeship and ongoing suitability for employment), that this role will become permanent and that the post holder will have a great opportunity to develop their broader skill set and experience, as a key member of the People Operations team.Employer Description:Bunzl UKWorking Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Deputy Room Leader Apprentice
Creating Inspiring Learning Environments: Plan and deliver engaging activities that reflect the Early Years Foundation Stage (EYFS) and take into account children’s interests, abilities, and cultural backgrounds. Ensure the environment—indoors and outdoors—is stimulating, purposeful, and inclusive, promoting exploration, independence, and curiosity. Continuously review and reflect on daily routines, adapting them to meet the individual needs of each child. Leading and Supporting the Team: Work flexibly as part of the wider nursery team, stepping in wherever needed to support smooth operations. Supervise and mentor staff in your room, ensuring consistency of practice and providing guidance where needed. Share knowledge, lead by example, and inspire your colleagues to deliver their very best every day. Identify training needs, delegate tasks appropriately, and support the manager in leading meetings, inductions, and 1:1s. Building Strong Relationships: Act as a Key Person for a small group of children, building strong, trusting bonds with them and their families. Set developmentally appropriate weekly targets for key children and ensure they are integrated into planning. Communicate with parents through daily diaries, learning journals, and regular updates using systems like EY Log. Work in partnership with parents and carers, encouraging them to play an active role in their child’s learning journey. Safeguarding and Welfare: Take responsibility for the welfare, health, and safety of all children in your care. Complete daily risk assessments and ensure environments are safe, welcoming, and inclusive. Follow safeguarding policies rigorously, reporting concerns immediately in line with local authority and nursery procedures. Promote wellbeing through routines such as toilet checks, hygiene practices, and healthy eating. Upholding Standards and Compliance: Support management in maintaining Ofsted ‘Good’ status while striving towards ‘Outstanding’. Reinforce company policies and procedures, dealing with any breaches swiftly and appropriately. Ensure compliance with statutory ratios and complete ratio and headcount sheets daily. Maintain accurate observations and assessments to monitor progress in line with EYFS. Professionalism and Reflection: Lead by example in professionalism, conduct, and communication at all times. Engage in reflective practice daily, identifying opportunities to improve and innovate. Support and promote equality, diversity, and inclusion, challenging behaviour or practices that do not align with these values. Attend staff meetings, training sessions, and professional development opportunities. Additional Responsibilities: Be flexible and ready to support the nursery by helping with domestic tasks, covering staff absences, or assisting in other rooms. Undertake peer observations to support colleagues and encourage continual development.Training:The Childcare Company will allocate a Development Coach to the apprentice, and they will undertake 121s with the apprentice on a monthly basis and this will be a blended approach of F2F and online.Training Outcome:When there is a role available for Room Leader or Deputy as you have the experience, you will be able to apply.Employer Description:Little Adventures Nursery began with a simple yet powerful vision: to create a nurturing space where children could flourish, explore, and grow. From the very start, our mission has been to provide exceptional early years education, blending the highest standards of care with an environment that feels like a second home. Every aspect of our nursery has been thoughtfully designed to spark curiosity, encourage independence, and inspire a lifelong love of learning, ensuring that every child’s journey is as unique and special as they are.Working Hours :Monday – Friday. 40 hours per week. Varies between 4 or 5 days per week. Times between 7.30am – 6pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Patience ....Read more...
Deputy Room Leader - Level 5 Early Years Lead Practitioner Apprentice
Creating Inspiring Learning Environments: Plan and deliver engaging activities that reflect the Early Years Foundation Stage (EYFS) and take into account children’s interests, abilities, and cultural backgrounds. Ensure the environment—indoors and outdoors—is stimulating, purposeful, and inclusive, promoting exploration, independence, and curiosity. Continuously review and reflect on daily routines, adapting them to meet the individual needs of each child. Leading and Supporting the Team: Work flexibly as part of the wider nursery team, stepping in wherever needed to support smooth operations. Supervise and mentor staff in your room, ensuring consistency of practice and providing guidance where needed. Share knowledge, lead by example, and inspire your colleagues to deliver their very best every day. Identify training needs, delegate tasks appropriately, and support the manager in leading meetings, inductions, and 1:1s. Building Strong Relationships: Act as a Key Person for a small group of children, building strong, trusting bonds with them and their families. Set developmentally appropriate weekly targets for key children and ensure they are integrated into planning. Communicate with parents through daily diaries, learning journals, and regular updates using systems like EY Log. Work in partnership with parents and carers, encouraging them to play an active role in their child’s learning journey. Safeguarding and Welfare: Take responsibility for the welfare, health, and safety of all children in your care. Complete daily risk assessments and ensure environments are safe, welcoming, and inclusive. Follow safeguarding policies rigorously, reporting concerns immediately in line with local authority and nursery procedures. Promote wellbeing through routines such as toilet checks, hygiene practices, and healthy eating. Upholding Standards and Compliance Support management in maintaining Ofsted ‘Good’ status while striving towards ‘Outstanding’. Reinforce company policies and procedures, dealing with any breaches swiftly and appropriately. Ensure compliance with statutory ratios and complete ratio and headcount sheets daily. Maintain accurate observations and assessments to monitor progress in line with EYFS. Professionalism and Reflection: Lead by example in professionalism, conduct, and communication at all times. Engage in reflective practice daily, identifying opportunities to improve and innovate. Support and promote equality, diversity, and inclusion, challenging behaviour or practices that do not align with these values. Attend staff meetings, training sessions, and professional development opportunities. Additional Responsibilities: Be flexible and ready to support the nursery by helping with domestic tasks, covering staff absences, or assisting in other rooms. Promote the high profile of Little Pumpkins Nursery within the local community. Undertake peer observations to support colleagues and encourage continual development. Training:At the Childcare Company, the apprentice will be allocated a Development Coach that will have 121s with them on a monthly basis and will attend the setting for observations and further learning.Training Outcome:When there is a role available for Room Leader or Deputy as you have the experience, you will be able to apply.Employer Description:Little Pumpkins Nursery is a group of privately run nurseries across South East London. We provide quality childcare and a learning program in accordance with the standards set forth by Ofsted. Little Pumpkins Nursery offers full and part-time placements for children as young as twelve weeks, up to school transition age of five years. We’re dedicated, not only to the care of your child, but also to nurturing their development at such an influential age. Established to provide a premium solution to the lack of high quality and affordable child care in the London area, Little Pumpkins Nursery provided a safe and welcoming environment.Working Hours :Monday - Friday, 40 hours per week. Varies between 4 or 5 days per week, 7.30am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience ....Read more...
Project Manager
Connect to Work Project ManagerLocation: Norwich based - with some travel to North Norfolk requiredHours: 37 per week - subject to Four Day Week scheme following 6-months in postContract: 5-year programme (2025-2030)Salary: £37,338 per annumLeave: 25 days plus bank holidaysApplication Deadline: 21st October (midnight)Interview Date: Monday 27th October (Including evening interview slots to accommodate availability)Reports to: Support Services Manager About the RoleYou will lead the end-to-end delivery of Connect to Work (CtW) across Norwich and North Norfolk - mobilising the project, building partnerships, leading the team, and delivering exceptional performance in line with IPS fidelity and the Service Specification. Connect to Work is a voluntary programme delivering the evidence-based Supported Employment model 'place, train, and maintain', helping disabled people and those with health conditions overcome complex barriers to employment. Key Responsibilities Lead project mobilisation including staffing, induction, training, systems and venues; implement Specialist Support Framework with provider onboarding and SLAsBuild productive partnerships across Primary Care Networks, NHS/ICS teams, social care, VCSE networks, JCP/DEAs generating referrals and integrated supportLead employer engagement strategy, cultivate business networks and anchor institutions; secure commitments for inclusive recruitment and sustained employmentLine manage c10 Employment Specialists providing coaching, case management reviews and supervision in line with IPS standards and charity protocolsOwn performance plan and trajectory for referrals, starts, employer engagement, job starts and sustainments; monitor provider performance under SSFOversee accurate MI, case records and dashboards; analyse trends to target activity and improve outcomes; prepare high-quality reports for stakeholdersHold contingency caseload when required; provide complex case support and cover during staff absenceEstablish programme governance with NCC including contract/performance meetings; maintain risk register with mitigations and ensure complianceLead marketing and communications for CtW; represent programme locally and influence decision-makersEnsure IPS fidelity through file audits, practice observations and targeted CPD; maintain safe practice across safeguarding, lone working and health & safety About YouYou have significant project/programme management experience (3+ years) with full life-cycle responsibility, ideally within employment support or adjacent public/VCSE services. Proven experience delivering or managing IPS-fidelity supported employment is essential, along with strong understanding of the Equality Act 2010 and barriers/strengths of people with health conditions and disabilities. You have extensive employer engagement experience including senior-level account management, excellent leadership and people management skills, and outstanding partnership skills across NHS Primary Care/ICS, social care, VCSE and DWP/JCP. About Future ProjectsFuture Projects is a Norwich-based charity dedicated to tackling poverty, exclusion, and disadvantage. We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Additional Information Highly mobile role requiring delivery across community venues, primary care settings and partner premisesSignificant expectation of evening and weekend working to meet participant and service needsEnhanced DBS check (adult workforce; adults' barred list) and right to work in the UK requiredProgramme delivery until 2030 ....Read more...
Workshop Operative
Workshop Operative Salary: £27,116 paBirmingham Service centreHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing training in the workshop decontaminating, reconditioning and repairing wheelchair equipment.Key Responsibilities: Decontaminating, reconditioning, repairing Powered & Manual wheelchairs to a high standard.Assisting with goods in, unpacking and checking delivered equipment.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies. Always wear your uniform and ensure it is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Able to move and handle loads and equipment safely.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes.Full UK driving license. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDLS ....Read more...
Territory Manager
JOB DESCRIPTION Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $135K with our top rookies earning over $350K. Second year TMs averaged almost $152K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Base Salary Range: $60,000 - $80,000 Uncapped Commission potential (First 2 years): approx. $15,000 - $50,000 Supplemental Pay Types:Commission Pay, Bonus Pay Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Territory Manager - Oklahoma
JOB DESCRIPTION *This is a remote position when not out in the field - must reside near Oklahoma CIty, OK* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $105K with our top rookies earning over $140K. Second year TMs averaged almost $135K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Compensation Package: Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Territory Manager - Detroit Metro
JOB DESCRIPTION *This is a remote position when not out in the field - must reside near Spokane, WA* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $105K with our top rookies earning over $140K. Second year TMs averaged almost $135K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Compensation Package: Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Territory Manager - Connecticut Commercial
JOB DESCRIPTION *This is a remote position when not out in the field - must reside near New Haven, CT* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $105K with our top rookies earning over $140K. Second year TMs averaged almost $135K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Compensation Package: Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Territory Manager - South Bay Commercial
JOB DESCRIPTION *This is a remote position when not out in the field - must reside near Fremont, CA* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $105K with our top rookies earning over $140K. Second year TMs averaged almost $135K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Compensation Package: Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Territory Manager - Columbus South
JOB DESCRIPTION *This is a remote position when not out in the field - must reside near Columbus, OH* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $105K with our top rookies earning over $140K. Second year TMs averaged almost $135K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Compensation Package: Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Territory Manager - Spokane
JOB DESCRIPTION *This is a remote position when not out in the field - must reside near Spokane, WA* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $105K with our top rookies earning over $140K. Second year TMs averaged almost $135K. 401K matching AND a pension plan. (Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients. What will you do? A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s). Compensation Package: Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years average): approx. $15,000 - $40,000 Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement What is required? Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation. CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here! After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Internal Sales Apprentice
Customer Service & Performance: Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately Follow up and file quotations issued to check competitiveness and to secure sales Provide feedback on pricing levels to Managers Maintain the content and accuracy of sales daybook Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders Liaise with suppliers on schedules for incoming goods for specific orders Liaise with the Transport Manager to advise customers of any alterations to delivery schedules Price comparison with transport company’s boxes/pallets ensuring best rates Assess best and cheapest method of transport when scanning orders (48hr etc.) Book couriers where required Check transport invoices, querying any discrepancies/chasing credits/claims Take on export orders and transport Enter consignments onto transport system Enter transport invoices onto transport spreadsheet Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing Produce delivery notes and place into system for despatch as required Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies Type any linked delivery notes Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office With appropriate authority, process sales credit notes similarly to invoicing Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch Process sales quotations from drafts provided With appropriate authority, complete monthly petty cash returns Carry out reception duties where appropriate, ensuring visitors are greeted promptly and with courtesy Maintain required levels of branch stationery, office, and canteen consumables Maintain branch filing and paperwork systems to meet the parameters required by quality standards To assist with periodic stock takes where required Compliance: Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full Any other duty reasonably requested by management Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours Training Outcome: Full time employment for the right candidate Employer Description:Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.Working Hours :Monday - Friday with 1 hour lunch break.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...
Internal Sales Apprentice
Customer Service & Performance: Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately. Follow up and file quotations issued to check competitiveness and to secure sales. Provide feedback on pricing levels to Managers. Maintain the content and accuracy of sales daybook. Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximise their profitable conversion to orders. Liaise with suppliers on schedules for incoming goods for specific orders. Liaise with the Transport Manager to advise customers of any alterations to delivery schedules. Price comparison with transport company’s boxes/pallets ensuring best rates. Assess best and cheapest method of transport when scanning orders (48hr etc.). Book couriers where required. Check transport invoices, querying any discrepancies/chasing credits/claims. Take on export orders and transport. Enter consignments onto transport system. Enter transport invoices onto transport spreadsheet. Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing. Produce delivery notes and place into system for despatch as required. Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies. Type any linked delivery notes. Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office. With appropriate authority, process sales credit notes similarly to invoicing. Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application. Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures. Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch. Process sales quotations from drafts provided. With appropriate authority, complete monthly petty cash returns. Carry out reception duties where appropriate, ensuring visitors are greeted promptly and with courtesy. Maintain required levels of branch stationery, office, and canteen consumables. Maintain branch filing and paperwork systems to meet the parameters required by quality standards. To assist with periodic stock takes where required. Compliance: Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures. To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension. Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full. Any other duty reasonably requested by management. Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business' processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours Training Outcome:Full-time employment for the right candidate.Employer Description:Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.Working Hours :Monday - Friday with 1 hour lunch break. Times to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...
Field Service Engineer
Field Service Engineer £12.55 per hour. Based at: Preston depot, PR5 – full UK driving licence39 hours per weekWe are currently looking for Field Service Engineers to join the team within our Preston depo and we welcome applications from people who reside here or in the surrounding areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED INDHS ....Read more...
Driver Technician
Driver Technician£12.55 per hour. Based at: Preston depot, PR5 – full UK driving licence39 hours per weekWe are currently looking for Field Service Engineers to join the team within our Preston depo and we welcome applications from people who reside here or in the surrounding areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED INDHS ....Read more...
Driver Technician
Driver TechnicianHourly rate £13.00 ph Based at: Wallasey Service Centre CH44 7HX – full UK driving licenceFull Time - Hours – 8:00 – 17:00 Mon-FriWe are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester, Ellesmere Port, Liverpool, South Sefton & Southport and Formby and we welcome applications from people who reside in these areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. PLEASE NOTE THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDHS ....Read more...
Field Service Technician
Field Service TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS ....Read more...
Driver Technician
Driver TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS ....Read more...
Mobile Service Engineer
Mobile Service Engineer Reports to: MSE Team LeaderLeeds Service CentreSalary: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: 1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.7. Ensure the vehicle safety check and van check sheet completed each week.8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.9. Prioritise and organise your workload, referring to Line Manager as and when appropriate.10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.12. Willing to take on additional supervisory responsibilities and training if required.Skills and Qualifications Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.13. Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS ....Read more...
Driver Technician
Driver Technician Reports to: MSE Team LeaderLeeds Service CentreSalary: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: 1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.7. Ensure the vehicle safety check and van check sheet completed each week.8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.9. Prioritise and organise your workload, referring to Line Manager as and when appropriate.10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.12. Willing to take on additional supervisory responsibilities and training if required.Skills and Qualifications Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.13. Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS ....Read more...