Serving customers
Taking orders
Checking online orders
Help the warehouse pick / pack orders
Respond to emails
Answering calls
Day to day customer service / admin duties
Any other duties as requested
Training:
Customer Service Practitioner Level 2
Functional Skills maths/ English if required
No day release, training location and method to be confirmed
Training Outcome:Possibility of a full-time role to continue to grow within the team. Employer Description:CM Hair and Beauty Supplies Limited started out in 2013 and has been growing rapidly ever since. CM Hair and Beauty Supplies like to go above and beyond for all customers by offering excellent customer service.Working Hours :Monday - Thursday 8:30am - 4:30pm
Friday 8:30am - 3pm
30 min breakSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Key Responsibilities:
Financial Statements & Taxation:
Assist in the preparation of year-end financial statements for diverse clients.
Calculate corporation and personal tax liabilities and develop tax planning ideas.
Bookkeeping & Data Management:
Carry out bookkeeping tasks, including journal postings and ledger reconciliations.
Process client records accurately using accounting software such as Xero, QuickBooks, and others.
Prepare VAT returns and ensure timely submission.
Administrative Support:
Answer phone calls and respond to client inquiries with a professional, friendly attitude.
Assist with general administrative duties, including filing, scanning, photocopying, and mailing documents.
Ensure the office is tidy and organised, contributing to a productive work environment.
Client Relationships:
Build and maintain strong relationships with clients, aiming to exceed their expectations with each interaction.
Provide exceptional customer service, aiming to "wow" clients daily.
Data Analysis & Quality Control:
Identify, collate, and process financial data from business records.
Examine data for quality and accuracy, addressing issues under
supervision.
Reconcile transactional data to minimize errors across invoices, orders, bank statements, and payroll.
Task Management:
Plan and review workloads with your supervisor to ensure effective time management.
Prioritise tasks efficiently to meet deadlines and support the team in delivering high-quality work.
What You’ll Learn:
Practical experience with Xero, QuickBooks, and other industry-leading accounting software.
Skills in bookkeeping, data processing, and coding financial paperwork.
An understanding of tax calculations and financial statement preparation.
Client relationship management and communication skills.
Best practices for financial data quality, reconciliation, and error rectification.
What We’re Looking For:
Ambition: A strong desire to pursue a career in accounting and achieve AAT qualifications.
Attention to Detail: A commitment to accuracy and thoroughness in all tasks.
Communication Skills: The ability to communicate confidently and clearly with both clients and colleagues.
Organisational Skills: An ability to manage time effectively and prioritise tasks.
Team Spirit: A positive attitude and a willingness to work collaboratively to support the team.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:A potential permanent role with the company upon successful completion of apprenticeshipEmployer Description:Why Join Us?
You will have the opportunity to work in a dynamic, fast-paced environment, gaining hands-on experience with real clients and contributing to meaningful work. We are committed to supporting your growth and success, offering mentorship, a comprehensive development plan, and support for your AAT studies.Working Hours :Monday to Friday 9am - 5pm with half hour breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Are you looking for a career in childcare and the chance to make a positive impact on the lives of children and their families? Enhance your early years career with this fantastic opportunity to work at Almozene Day Nursery, providing quality childcare in a loving, home-from-home environment and caring for children.
You'll be supporting their learning and development through play and activities. This is a fantastic apprenticeship role with lots of opportunities for development. In return, you'll receive a competitive compensation and benefits package.
The duties of your role will include:
1. To be responsible for co-ordinating high quality education and ensuring positive outcomes for children.
2. To provide the highest standards of support, assisting children in achieving their maximum potential and independence.
3. Maintain, monitor and further develop good teaching practice and ensure the highest possible quality of teaching and learning that meets statutory requirements and maintains a supportive atmosphere, ensuring the safety, protection and well-being of each child.
4. To ensure the highest possible standards of education – socially, emotionally, physically, intellectually and aesthetically.
5. To work alongside an EYFS team by establishing clear expectations and constructive working relationships, good team work and mutual support, delegating tasks where appropriate, evaluating practice and development, and motivating assistants in delivering quality teaching and learning.
6. To create and develop policies and programmes to meet the needs of all children.
7. To develop best practice in the Early Years Foundation Stage.
8. To ensure good progress in all areas of the EYFS stage.
9. To play a positive leading role in the general life of the setting, e.g. special events, book week, visits, off-site activities.
10. To welcome parents and ensure they understand set policies. To promote good communication with parents by phone, meetings, newsletters, chat book information and displays.
11. To ensure good transition for children into their next setting / school.
12. To actively promote equal opportunities for all pupils in the EYFS.
What will you need to succeed in this role?
A "Can do" attitude
Willingness to learn
Punctual and self-motivated to work
Good communication skills
An attention to detail
Good organisation skills
Able to effectively solve problems
Team working abilities
Able to take the initiative
Training:You will be supported by an assessor throughout your apprenticeship.
As you progress through your apprenticeship, your duties and responsibilities will alter as you develop the skills for a successful career in childcare.
Training will be a mix of face to face and online learning.
You will gain an early year's practitioner qualification with further opportunities for training, development and permanent employment upon completion.
Functional Skills in Maths and English if required.Training Outcome:There are opportunities for permanent employment and further development following the Level 3 Apprenticeship Qualification.Employer Description:Almozene Nursery and Children's Centre, offers childcare provision from ages 0-8years. The centre offers a high quality childcare provision with an inspiring family environment. Utilising inside and outside spaces for exploration and development and visiting local such as farms to extend the knowledge and understanding of the world. Offering pre and post school programmes, holiday clubs and nursery provision throughout the year.
Working Hours :Monday to Friday between 7.30am and 6pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
Taking in and handing out prescriptions
Dispensing prescriptions
Using dispensary and stores computer systems to generate stock lists and labels
Helping to maintain reasonable dispensary stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Selling over the counter medicines
Answering queries on the supply and availability of medicines, where this is within their competence
Responding to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, either in a pharmacy or in a ward and referring queries to the relevant member of the pharmacy team when necessary
Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Ensuring that health and safety requirements are met
Training:
Level 2 Pharmacy Services Assistant qualification
Weekly release at our Walsall Campus - 1-day per week (term time only)
Full-time apprentices will typically spend 15-months on programme (before the gateway) working towards the occupational standard, with off the-job training
Functional Skills in English and maths if required
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate
It also helps to demonstrate that what an apprentice has learned, can be applied in the real world
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need
Training Outcome:Potential progression to a full-time role or Pharmacy Technician level 3 apprenticeship.Employer Description:Coalpool Pharmacy is a local family Pharmacy always happy to help with over the counter medication queries and prescriptions.Working Hours :Monday to Friday; shifts to be confirmed. Some evening work and potentially some Saturday work may be required.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Reliable,Good Time Keeping....Read more...
Create and edit content in collaboration with senior colleagues for offline and/or digital marketing channels e.g. website, social media etc.
Edit and publish video content via social media or video sharing platforms, e.g. LinkedIn, Twitter, Instagram
Specify, purchase and quality assure marketing goods and services from external suppliers e.g. place a brochure print order, book exhibition space, book media space
Source, store and organise marketing materials in-line with regulations and legislation
Monitor and evaluate marketing delivery effectiveness by producing and interpreting reports
Use content management software to publish and refresh effective online content to engage with different customer segments
Use appropriate primary and secondary research methods (e.g. survey tools and desktop research) to gather marketing insight or evaluation to inform marketing decisions, planning and delivery
Monitor marketing expenditure and activities to a specified budget and plan, ensuring invoices are processed efficiently
Establish and maintain effective day to day relationships and communication between the marketing function and internal and external stakeholders to support marketing activities
Support with marketing administration e.g. organise an exhibition display, arrange a marketing meeting, organising an event
Training:
Level 3 Multi-Channel Marketer Standard
Highfield Functional Skills Level 2 in maths and English (if necessary)
Bespoke training programme that meets the standard criteria and is suitable to the employer and the requirements for the role
Training Outcome:To gain full-time employment at Walsall FC Foundation.Employer Description:Walsall FC Foundation offers a variety of Health, Education, Social Inclusion, Football and Sporting Activities.
Established in 1989, WFCF has built a reputation for quality and reliability.
We offer a broad range of sport and physical activity services to schools in the Walsall Borough.
Improving the quality of our delivery is at the heart of all development work at WFCF. Our drive is to make all the session we deliver of a good standard, whilst encouraging all staff to use their creativity to construct inspiring, engaging and challenging activity sessions for pupils.
WFCF is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Working Hours :Monday to Friday, including evening and weekend workSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
Duties include:
Serve customers
Replenish stock
Order stock
Tidy shelves
Work on till
Training:
Level 2 Retailer Apprenticeship Standard
Functional Skills Level 2 in English and maths (if required)20% off the job training
Training Outcome:
Possible employment with the company
Employer Description:This convenience store has been established for over 27 years are now looking for an apprentice to join their team and become a fully trained member of staff.Working Hours :Shifts 8am - 6pm; days to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To support the team with administrative tasks and action work as delegated by the supervisor
Opening files
Maintaining confidentiality
Ensure work issues or problems are reported immediately
Methodical adherence to work protocols
Archiving and retrieval of files
Filing
Data Input
Downloading and organising bulk data for the senior team and handling of confidential data Any other tasks required to support the team and handling of confidential data
Social Media and Website tasks
Training:
Business Administration Level 3 qualification
Functional Skills Level 2 in maths and English if required
The training will be carried out at the business no day release will be required. The coach will do a visit once monthly
Training Outcome:
Full-time employment if successful throughout the apprenticeship
Employer Description:SM Legal Services are a firm of costs draftsmen based in the West Midlands, who have been providing costing services to the legal profession for nearly two decades. Although we are based in the West Midlands, we provide a nationwide legal costing service, which includes attending upon detailed assessment hearings when and where we are required to do so.
In 2006, given the rapid growth of our success we became a limited company with a view to expanding our services. Since then we have continued to build a strong, reliable team and enjoy an excellent working relationship with a number of firms/fee-earners, to whom we have provided services since we were first incorporated, as well as establishing new clients along the way.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
