As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
Receipt and distribution of internal and external post
Electronically filing legislative documentation in order as prescribed by Line Manager.
Assisting in the development of routine reports to monitor our contractor’s performance.
Contacting customers for feedback and to communicate any appointments made/rearranged.
Receiving telephone/email and Teams chat enquiries into the department and being able to seek out information required and following this through to a resolution.
Updating computerised records (data input)
Production of standard letters and email communications to our customers
Routine administrative duties such as minute taking, photocopying, scanning.
Planning and scheduling works orders inline with customer requirements on our bespoke planning system (DRS)
Utilising our housing management system (CX and CAP) to process invoices.
Support in the collation and submission of any GPC receipts.
To promote the Association’s values and diversity policies and practices in all aspects of service delivery
To work in accordance with the Associations Health & Safety policy and associated procedures.
To participate in any training relevant to the post.
To attend and participate in team meetings, supervisions and appraisals as required.
To attend and participate in any corporate induction training.
To undertake any other duties appropriate to the grade and purpose of the job which may be determined by an agreement with the post holder, management and appropriate trade union.
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career in administration, then please apply now! This apprenticeship and opportunity with S.Y.H.A.will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with S.Y.H.A.Employer Description:In 1972, South Yorkshire Housing Association (SYHA) was formed as part of a wider movement to end homelessness after our founder, John Belcher, watched Ken Loach’s Cathy Come Home.
Over fifty years later, we still help people and families to settle at home, live well and realise their potential. We offer homes for affordable rent, shared ownership and extra-care housing, and a range of other services, support and opportunities across Sheffield City Region.
We are regulated by the Regulator of Social Housing and members of the National Housing Federation
We rent homes to people who need them, across South Yorkshire and beyond.
We also build new houses, and campaign to increase the number of new and affordable homes.
.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Friendly and approachable,Good attitude to work....Read more...
