Building and repairing hardware such as laptops or computers
Providing 1st Line technical assistance to a range of businesses of different sizes, across different industries
Answering phone calls and email tickets to provide technical support
Training:
Information Communications Technician Level 3 Standard, CompTIA A+ 1101 & 1102, CompTIA Cloud Essentials+, ITIL v4 Foundation
Based in Plymouth office - PSP, Davy Road, PL6 8BX / Primarily remote training
Two days a month for vendor training and half a day monthly portfolio training
Functional Skills in English and maths if required
Training Outcome:
Higher Apprenticeships: L4 Network Engineer Apprenticeship, Level 4 Cyber Security Technician Apprenticeship Standard
Higher Education: Level 4 HTQ qualifications, University
Job roles progression within Acronyms: Service Desk - 1st Line Engineer
Employer Description:In 2003 Acronyms founder Dave Smith was fed-up with IT companies overselling, so he founded a business with a simple ethos – to sell the correct solution, not the most expensive. Over 15 years later and this ethos, along with quality of service and a passion for technology, has led us to become a trusted provider of IT to businesses across the South West and further afield.
Our mission is therefore to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed our clients’ expectations and that our employees are proud of, and we do this by staying to true to our core values. After all, they make us what we are, they’ve helped us get where we are today and we’re sure they’ll continue to help us in the future.
- Partnerships: We seek to create long lasting partnerships with our clients that make a positive difference to their business.
- Transparency: We provide an authentic, dependable, and approachable service and we are always transparent.
- Exceeding Client Expectations: We deliver an exceptional experience that goes beyond our clients’ expectations.
- Delivering The Correct Solutions: We don’t oversell. We provide the correct solution for each and every client.Working Hours :Monday - Friday, 9.00am - 5.00pm, shift times may vary depending on support needs and requirements of the businesses.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Motivated,Inquisitive....Read more...
The role is to provide customer service support and assistance to a busy sales team. This will involve processing renewal instructions and mid-term changes to insurance policies, dealing with questions and queries from clients and insurers, keeping business records up to date, checking documents to ensure they are correct and corresponding with clients in a compliant and timely manner. Other tasks will include:
Gather information from your clients, assessing their insurance needs and risk profile
Research insurance companies’ policies and negotiate to find the most suitable cover
Ensure that your clients understand the terms and cover provided
Manage your client's needs throughout the policy life to include any amendments
Advise your clients on whether and when they should claim and provide support
Advise your clients on risk management and how to mitigate risk
Build and maintain ongoing relations with your clients
Win new clients
Collect insurance premiums and process accounts
Training:
Full Customer Service Practitioner Standard - Level 2
On-the-job training to support job role/development
Off-the-job training to support qualification requirements (College attendance at Plymouth Training Centre)
The employer will allocate dedicated training time for off-the-job training as required for the qualification
Functional Skills support - maths/English - if required
Training Outcome:
There are full-time employment/progression opportunities available upon successful completion of the Level 2 qualification
Employer Description:PSP are independent advisers covering all aspects of financial planning and general insurance. PSP specialize in corporate and individual insurance protection and financial solutions. The role on offer will focus mainly on commercial general insurance products.
No prior experience is required, and we are anticipating that suitable candidates are seeking their first role within the Insurance Industry. You will be given appropriate support and supervision to both carry out your job role and complete the apprenticeship. This includes providing you with opportunities to practice new skills in the work environment and delivering off-the-job training when required.Working Hours :Monday - Friday, between 9.00am - 5.00pm (1 hour unpaid lunch break).Skills: Communication skills,Attention to detail,confident,determined,Willing to learn,Accuracy in written work,Good time management,Good work planning skills....Read more...
The successful apprentice must be highly trustworthy and attentive to children’s needs.
You will be involved in:
Supervising children play time
Engaging children in learning and play activities
Keeping and updating records accordingly
Attend to the pupils’ personal needs and implement related personal programmes including social, health, physical, hygiene, first aid and welfare matters
Make observations of learning from the activities you are directed to complete and feed these back to the teacher
This will be a key part of your role, as it demonstrates your ability to engage confidently and effectively with young children. Through hands-on participation in various activities, you’ll develop essential skills in interacting with children—helping you grow and enjoy your apprenticeship journey.
Throughout each day you will be keeping and updating records accordingly, as well as working with team members and maintaining a high standard of operation, so that the foundation runs smoothly and efficiently
You will be supervised by a qualified member of staff, who will show you all the company policies and procedures required for this position, including Health and Safety in the workplace
You will be required to make sure that the Foundation areas are tidy and clean at the end of the day, in preparation for the following day
Training:
Level 3 Early Years Educator Apprenticeship Standard
Functional Skills in Maths and English, if required
Once a month sessions at Argyle Community Trust: Foulston Park
You will have regular visits every 6 to 12 weeks from your designated assessor who will support, and monitor your progression throughout your apprenticeship
As an additional qualification, you will also achieve Emergency and Paediatric First Aid and Food Hygiene
Training Outcome:There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate.Employer Description:We are extremely proud of our school and love to share our vision to enable children to be the best they can be.
Our Catholic ethos underpins every aspect of school life and with Christ at the centre, we pride ourselves on building positive relationships based on mutual respect, tolerance and the love of Jesus. As a result, our school is a warm, welcoming and nurturing environment.
The staff are committed to offer care and nurture alongside an engaging curriculum with high expectations and ambitious goals for all our children. We are keen to develop the potential of every child in our care, helping them to grow to be the best person they can be. At the core of everything we do is a commitment to all children being safe, happy and successful within our faith-filled community.
St Paul’s most recent Ofsted inspection resulted in a ‘Good’ judgement and we continue to develop and grow together as a community invested in the future of every child entrusted to our care. We are committed to working effectively as a team of professionals at all levels of the school community to provide high quality learning, accessible for all within a positive learning environment. We very much value the partnership between home and school, encouraging parent/carer interaction and involvement to ensure the best possible outcomes for our children.
At St Paul’s Catholic Primary School, we offer a curriculum which is broad, balanced and relevant - both to the needs and to the context of our school community. We seek to develop independent, creative thinkers who are both curious in their search for knowledge and understanding, and resilient in the face of challenge.Working Hours :Monday - Friday, 8.30am -3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The successful apprentice must be highly trustworthy and attentive to children’s needs.
You will be involved in:
Supervising children play time
Engaging children in learning and play activities
Keeping and updating records accordingly
Attend to the pupils’ personal needs and implement related personal programmes including social, health, physical, hygiene, first aid and welfare matters
Make observations of learning from the activities you are directed to complete and feed these back to the teacher
This will be a key part of your role, as it demonstrates your ability to engage confidently and effectively with young children. Through hands-on participation in various activities, you’ll develop essential skills in interacting with children - helping you grow and enjoy your apprenticeship journey.
Throughout each day you will be keeping and updating records accordingly, as well as working with team members and maintaining a high standard of operation, so that the foundation runs smoothly and efficiently
You will be supervised by a qualified member of staff, who will show you all the company policies and procedures required for this position, including Health and Safety in the workplace
You will be required to make sure that the Foundation areas are tidy and clean at the end of the day, in preparation for the following day
Training:
Level 3 Early Years Educator Apprenticeship Standard
Functional Skills in maths and English, if required
Once a month sessions at Argyle Community Trust: Foulston Park
You will have regular visits every 6 to 12 weeks from your designated assessor who will support, and monitor your progression throughout your apprenticeship
As an additional qualification you will also achieve Emergency and Paediatric First Aid and Food Hygiene
Training Outcome:The employer is very committed to staff development and training, and to assist the successful apprentice to progress through all their training, with a hopefully view to future employment.Employer Description:Lipson Vale Primary School is a very special place to learn. We believe passionately in being at the very heart of our community and ensuring that all teaching and learning meet the diverse needs of the community we serve. We are a popular school that accommodates 420 children from the Reception year through to Year 6. The school team, our wonderful pupils and our families have worked together closely over the last few years to redefine the direction of the school. As such, we decided on our guiding values and a vision which we base all of our decision making on in school. We invest heavily in ensuring that our teaching teams are given the very best professional development which means that they can provide the very best teaching and learning in the classroom. The Lipson Vale team work incredibly hard to meet the individual needs of our learners every day and we pride ourselves on the pastoral care we offer, as well as our ‘relationship’ focused approach to supporting pupils through challenges that they face.Working Hours :Monday - Friday between 8.00am - 3.30pm. Hours to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Firm and Consistent,Approachable and Friendly,Hopeful and Optimistic,Solution focused....Read more...
The post requires a well motivated apprentice who is enthusiastic, patient and calm. The successful candidate will need to be able to work closely with the class teacher and as part of a wider team.
The successful candidate will:
Be an excellent communicator
Work consistently well independently or as part of a team
Supervise and support pupils ensuring their safety and access to learning
Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs
Promote the inclusion and acceptance of all pupils
Develop positive behaviour management strategies
Be creative and play an active role in building a safe and happy learning environment with the child’s well-being and progress at heart
Attend to the pupils’ personal needs and implement related personal programmes including social, health, physical, hygiene, first aid and welfare matters
Prepare the classroom, as directed, for lessons, clear away afterwards and assist with the display of pupils’ work
Provide support to the teacher in the management of pupils and in the management of the classroom
Provide support to pupils in respect of local and national learning strategies (e.g. English, mathematics, early years), as directed by the teacher
Make observations of learning from the activities you are directed to complete and feed these back to the teacher
Assist the classroom teacher in providing learning opportunities that are tailored to the individual needs of pupils and/or groups of pupils
Plan, under the guidance of the classroom teacher, interventions for pupils and make assessment judgements based on their performance during the intervention
Assist in ensuring that all pupils meet their academic potential by supporting in the education provision for them throughout the school day
Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtimes
Support the teacher in managing pupil behaviour and provide one-to-one support as appropriate
Encourage pupils to interact with others and engage in activities led by the teacher
Prepare and maintain curriculum low value equipment and resources as directed by the teacher and assist pupils in their use.
Provide assistance with pupil welfare and first aid issues e.g. look after sick pupils and liaise with parents/carers
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS disclosure is required for this post.Training:
Level 3 Teaching Assistant Apprenticeship StandardBehaviours, Skills & Knowledge
Functional Skills in Maths and English at level 2 (if not already exempt through prior qualifications)
You will have regular visits at the workplace from a designated assessor to observe your progress and competence in the role you are carrying out
Training will be one day a month at Argyle Community Trust (Foulston Park)
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
Employer Description:Lipson Vale Primary School is a very special place to learn. We believe passionately in being at the very heart of our community and ensuring that all teaching and learning meet the diverse needs of the community we serve. We are a popular school that accommodates 420 children from the Reception year through to Year 6. The school team, our wonderful pupils and our families have worked together closely over the last few years to redefine the direction of the school. As such, we decided on our guiding values and a vision which we base all of our decision making on in school. We invest heavily in ensuring that our teaching teams are given the very best professional development which means that they can provide the very best teaching and learning in the classroom. The Lipson Vale team work incredibly hard to meet the individual needs of our learners every day and we pride ourselves on the pastoral care we offer, as well as our ‘relationship’ focused approach to supporting pupils through challenges that they face.Working Hours :Between Monday - Friday, 8.30am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Approachable and Friendly,Firm and Consistent,Hopeful and Optimistic,Solution focused....Read more...
Managing all reception duties, ensuring a welcoming and efficient front-of-house experience for all through phone, e-mail and face-to-face interactions
Proactively address and resolve temporary setbacks in an individual’s experience to maintain a high standard of customer service when connecting with Havencare
Analyse feedback to identify learning opportunities and provide timely solutions to improve satisfaction
Share insights with your team to preventfuture challenges and enhance service delivery
Managing event and meeting schedules, room reservations, and resource allocation
Adhering to standard operating procedures for all activities
Conducting fire safety checks, cleanliness inspections, and ensuring First Aid supplies are readily available
Performing checks between bookings to maintain high standards
Overseeing inventory and replenishing supplies and office materials as required
Maintaining compliance and accurate records in line with policies and regulations
Support the processing and distribution of staff reward and recognition vouchers
Supporting the co-ordination of ICT equipment and providing hardware and software support
Recording and processing of meeting minutes
Supporting the delivery of organisational projects
Supporting regular reviews to ensure quality and efficiency of business processes and services
Stepping into different responsibilities to cover for absences and adapt to changing priorities
Working collaboratively for the greater good of the population that we serve
Training:
The apprentice will train onsite with their employer, learning direct knowledge and skills, with allocated time to complete assigment work
The apprentice will also have an assessor and reviews every 9-12 weeks, accompanied with some mandatory workshops
Training Outcome:
On successful completion of the Apprenticeship, you will hold a full level 3 Business Administrator qualification
If you are successful within your role, you may have the chance to develop within the organisation
Employer Description:Havencare is a registered charity and was established in 1987. “Havencare Plymouth” was formed to enable people with a learning disability to move from long-stay institutions (hospitals) to something much better. Back then, “something better” was often a residential service in the community nearer to their original home and families.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide first-line technical support via phone, email, and in person.
Assist with diagnosing and resolving hardware, software, and network issues.
Set up and configure new equipment including PCs, laptops, and mobile devices.
Support users with password resets, software installations, and system access.
Maintain accurate documentation of support requests using the helpdesk ticketing system.
Help with routine maintenance tasks such as updates, patching, and backups.
Assist with onboarding and off-boarding processes for staff.
Support IT projects, including upgrades and equipment rollouts.
Follow company policies and procedures related to IT security and data protection.
Training:
You will work towards a Level 3 IT Support Technician Apprenticeship (or equivalent), combining on-the-job training with classroom or online learning.
Support will be provided for both your academic and professional development.
Training Outcome:
Upon successful completion of the apprenticeship, there will be potential career progression opportunities within the organisation.
Employer Description:The UK Column is an independent news organisation founded in 2006 by Brian Gerrish, our co-editor. Established with no financial backing or external investment, the UK Column remains completely independent of any advertisers, foundations and political parties. All of our funding comes from our viewers, listeners and readers who support us through memberships and donations.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Computer Hardware & Software,Time Management....Read more...
We’re looking for a motivated and organised Business Administration Apprentice to join our dynamic team. This is a fantastic opportunity to kick-start your career in the insurance and financial services industry while gaining a nationally recognised qualification. You’ll be supported with on-the-job training, mentorship, and exposure to all key areas of business operations.
As part of your apprenticeship, you’ll gain experience and support with:
General administrative duties, including data entry, scanning, and filing
File progression, assisting the team in maintaining up-to-date and accurate client records
Claims handling and progression, supporting clients through the claims process
Payment chasing, helping ensure prompt payments and following up with clients as needed
Client liaison, providing friendly and professional communication via phone and email
Supporting the wider team in daily tasks and office operations
What We Offer
On-site parking
Excellent transport links
Annual leave allowance
Employee incentive scheme
Opportunities to attend industry events and conferences
Support towards gaining your Level 3 Business Administration Apprenticeship qualification
Real career progression in a growing and reputable company
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changing operating environment.
On completion of this 12-month apprenticeship, you will have gained your Business Administration Apprenticeship L3 Qualification.Training Outcome:The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.Employer Description:At LMB Insurance Services, we offer a range of affordable and comprehensive insurance policies to commercial and personal clients across Devon, Cornwall and the UK.
We are committed to only offering high quality products, primarily from leading insurance companies and we look to avoid Insurance Companies who try to avoid paying claims, we take no satisfaction in telling a client that a claim is not covered.Working Hours :Monday-Friday (09:00-17:00).Skills: Communication skills,Attention to detail,Organisation skills....Read more...
To work under instruction/guidance to enable access to learning by:
Attending to the welfare and personal care of pupils including those with special educational needs
Delivering pre-determined learning/care/support programmes
Implementing English / Maths programmes
Assisting with the planning cycle
To work effectively with individual pupils and/or groups under the direction and supervision of the PE Coordinator and class teachers
To improve competitive sport provision
To assist with improvement of staff development within the Physical Education and School Sport
Creating and maintaining a purposeful, orderly and supportive environment, in accordance with lesson plans.
Assisting with the planning of learning activities on a regular basis
Monitoring pupils’ responses to learning activities and accurately recording achievement/progress as directed
Providing detailed and regular feedback to teachers on pupils’ achievement, progress, problems etc.
Promoting good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encouraging pupils to take responsibility for their own behaviour
Establishing constructive relationships with parents and where appropriate participating in feedback sessions with parents alongside the teacher
Administering routine tests, invigilating exams and undertaking routine marking of pupil’s work
Assist teachers with learning activities ensuring health and safety and good behaviour of pupils
Assisting with the development and implementation of Individual Education/Behaviour Plans and Personal Care Programmes
Establishing constructive relationships with pupils and interacting with them according to individual needs
Promoting the inclusion and acceptance of all pupils
Encouraging pupils to interact with others and to engage in activities led by the teacher
Setting challenging and demanding expectations and promoting self-esteem and independence
Providing feedback to pupils in relation to progress and achievement under the guidance of the teacher
Support the pupils, either individually or in groups, in accessing learning activities as directed by the teacher or PE Coordinator to enable pupil’s progress towards their targets
Training:Community Activator Coach Level 2 (GCSE) Apprenticeship Standard:
Demonstrating experience:
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer
You will all need to agree any adjustments to your training plan
You should be prepared to show your competence, and evidence of relevant qualifications
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wants to progress into university or gain a full-time school role after completing the apprenticeship
Employer Description:Bickleigh Down is a larger than average Church of England Aided Primary school maintained by Devon local authority. The school is situated close to the border between Plymouth and Devon.
The school serves a mixed catchment area of Plymouth and South Hams: a mixture of urban and rural environments. Bickleigh has a PAN of sixty and is full or almost full in every year group. The local and wider community hold the school in high esteem and many families choose to move into the catchment area because of the positive feedback we receive.
Bickleigh Down is a Church of England Voluntary Aided Primary School. We are very proud of our Christian ethos which has a marked impact on standards of academic achievement as well as relationships and behaviour. A recent SIAMS inspection in June 2022 judged the school to be ‘Excellent’. This demonstrates the impact of the strong emphasis we put on personal development at Bickleigh Down. A Section 5 inspection in October 2023 judged the school to be ‘Good’ with the EYFS and Leadership and Management being ‘Outstanding’.Working Hours :Monday - Friday term time only, between 8.30am and 4.30pm, exact hours will be communicated nearer the time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Building and repairing hardware such as laptops or computers
Providing 1st Line technical assistance to a range of businesses of different sizes, across different industries
Answering phone calls and email tickets to provide technical support
Training:
Information Communications Technician Level 3 Standard, CompTIA A+ 1101 & 1102, CompTIA Cloud Essentials+, ITIL v4 Foundation
Based in Plymouth office - PSP, Davy Road, PL6 8BX / Primarily remote training
Two days a month for vendor training and half a day monthly portfolio training
Functional Skills in English and maths if required
Training Outcome:
Higher Apprenticeships: L4 Network Engineer Apprenticeship, Level 4 Cyber Security Technician Apprenticeship Standard
Higher Education: Level 4 HTQ qualifications, University
Job roles progression within Acronyms: Service Desk - 1st Line Engineer
Employer Description:In 2003 Acronyms founder Dave Smith was fed-up with IT companies overselling, so he founded a business with a simple ethos – to sell the correct solution, not the most expensive. Over 15 years later and this ethos, along with quality of service and a passion for technology, has led us to become a trusted provider of IT to businesses across the South West and further afield.
Our mission is therefore to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed our clients’ expectations and that our employees are proud of, and we do this by staying to true to our core values. After all, they make us what we are, they’ve helped us get where we are today and we’re sure they’ll continue to help us in the future.
- Partnerships: We seek to create long lasting partnerships with our clients that make a positive difference to their business.
- Transparency: We provide an authentic, dependable, and approachable service and we are always transparent.
- Exceeding Client Expectations: We deliver an exceptional experience that goes beyond our clients’ expectations.
- Delivering The Correct Solutions: We don’t oversell. We provide the correct solution for each and every client.Working Hours :Monday - Friday, 9.00am - 5.00pm. Shift times may vary depending on support needs and requirements of the businesses.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Motivated,Inquisitive....Read more...
