As a Guest Services Apprentice Team Member at Spring Lakes, you’ll be at the heart of creating amazing experiences for our guests. Your daily tasks may include:
Welcoming guests & handling bookings – assisting with check-ins, payments, and enquiries both in person and online.
Providing great customer service – answering phone calls, emails, and social media messages to help guests with their visit.
Supporting events & group bookings – helping to organise school trips, corporate events, and special occasions.
Helping customers with add-ons – whether it’s a wetsuit rental, a swim pass for their dog, or other extras to enhance their visit.
Creating guest information & signage – designing posters, notices, and updates for customers.
Learning & development – gaining hands-on experience, training, and working towards a Level 2 Customer Service Practitioner qualification
Every day is different, and you’ll build valuable skills in a fun, supportive, and outdoor leisure environment!Training:Apprentices who have not achieved the equivalent of level 2 qualifications in maths and English, will need to achieve level 1 functional skills in these and work towards level 2 functional skills. Training Outcome:Apprenticeship, there will be opportunities to progress within Spring Lakes and beyond, including:
Guest Services Team Member – A permanent role in customer service, handling bookings, enquiries, and guest experience.
Group & Events Coordinator – Supporting corporate bookings, school trips, and large-scale events.
Retail & Hospitality Roles – Opportunities in our café, retail shop, and front-of-house services.
Supervisory & Leadership Roles – Progression into team leader or management positions within guest services or events.
Employer Description:Spring Lakes Watersports & Leisure is a 130 acre outdoor
adventure destination in Long Eaton, Nottingham. We offer a wide
range of activities, including wakeboarding, paddleboarding, open, water swimming, aquaparks, camping, and events, alongside a
lakeside café and retail shop.
At Spring Lakes, we’re all about creating unforgettable experiences
for our guests, whether they’re here for adrenaline-fueled
watersports, a relaxing day by the lake, or a fun group event. Our
Guest Services team plays a key role in making every visit smooth,
welcoming, and enjoyable.
As part of our team, you’ll be working in a fun, dynamic, and
supportive environment, gaining valuable customer service skills
and hands-on experience while helping guests have an amazing
time!Working Hours :Working week: 30 hours per week, including 24 hours on-the-job and 6 hours off-the-job training. Shifts will vary and may include weekdays, weekends, and occasional evenings. Opportunities for additional hours may be available based on business needs. Shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Non judgemental,Patience....Read more...
Shell Trading & Supply (T&S) is one of the largest energy trading organisations in the world with Hubs in London, Houston, Singapore, Dubai and Rotterdam. We support the Shell Group through trading environmental products, biofuels, power, LNG, chemical feedstocks, crude oil, refined products and freight in trading hubs all over the world. We are active in most energy markets across the globe, sourcing from a wide range of suppliers and selling to a wide range of customers, both internally and externally to Shell.
As part of the Business Analyst Apprenticeship, you will be placed into a role across our Distributions Operations organisation within Trading and Supply. In this role, you may be supporting our Terminal Operations within Shell Haven in Thurrock and the North Sea Cluster or our Commercial Road Transport team. You will have the opportunity to partner with colleagues working across all functions including operations, maintenance, and stock accounting.
As a Business Analyst you will:
Gather data and provide analyses which helps support decision making within team operations.
Support the team to embed and adopt improvement initiatives that can support efficiency through simplifying processes and automating tasks.
Scope and execute continuous improvement activities based on performance analysis across HSSE compliance operational excellence and supply chain.
Work with the team and across all functions to support ad-hoc tasks/projects as required.
Support departmental priorities in learning & development, DEI, and other areas.
Training:
L4 Business analyst Apprenticeship Standard
Training Outcome:We will welcome you to life at Shell with an onboarding programme which will enable you to familiarise yourself with Shell’s various UK businesses. You will have a strong support network to help you succeed. You will be equipped with the support of a mentor and buddy to help you grow and develop.
We are committed to supporting you as you embark in your role. This support will involve collaboration with you, your line manager, and your training provider. As an apprentice you will spend 20% of your working week dedicated to off-the-job training, with the rest of your time spent working in our UK businesses.Employer Description:About Shell UK
For well over a century, Shell has been playing a major role in powering and fuelling the UK’s industry, transport, and homes. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, our organisation will benefit, and innovation will thrive. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell in the UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
If you haven't heard back by the 17th of March 2025, we regret to inform you that you were not selected this time.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Presentation skills,Analytical skills,Strong interpersonal skills,Self starter,Motivated attitude,Curiosity to learn,Adaptability,Ability to analyse,Propose innovative solutions,Ability to make decisions....Read more...
Carrying out a range of both general office work and morespecific administrative tasks to ensure the efficient running ofthe office
Providing administration to other members of staff as andwhen required
Taking client calls and providing a high standard of customerservice
Responding to correspondence, telephone calls, e-mails asrequired
Updating and maintaining records both computerised andpaper-based to a high level of accuracy
Providing cover for the office during periods of holiday andabsence
Providing an excellent support function to internal colleagues
Working in a range of roles incorporating finance, account management and administrative duties
Reporting equipment failure and arranging a solution
Training:Business Administrator Level 3 Apprenticeship Standard:
Training plan to be agreed in line with the apprenticeship standard. Anglo-Scottish Finance also has a training academy to develop leaders within the business, which could be a future option
Training Outcome:
At Anglo-Scottish finance careers can progress in the following areas throughout the business
Asset finance
Commercial finance
Vehicle financing
Compliance
Human resources
Marketing
IT
Leadership
Employer Description:Anglo Scottish is an asset Finance broker with a huge
portfolio of funders and a wide range of options for your
asset and commercial finance needs.Working Hours :Monday - Friday, 09:00 - 17:00 (1 HR for Lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Professional telephone manner....Read more...
Responsibilities:
Create web pages on WordPress & Shopify websites and assist with administrative tasks
Assist with organic social media activity, including design, planning and scheduling
Support the Head of Marketing with email, paid social media, and content marketing
Creating visual merchandise for all brands under the Clarkes umbrella
Assist with different roles in the business when needed
Skills and Experience:
Excellent spelling and grammar
High level of attention to detai
A creative eye to produce innovative content
Good interpersonal communication to discuss requirements with multiple departments across the company
Proficient with Microsoft Office applications (Word, Excel, Outlook)
Adaptable with the latest computer software advancements
What we expect from you:
To be proactive with ideas and actions
Positivity, enthusiasm, and a drive to succeed and achieve
To demonstrate a desire to help the business grow
Training:
The learner will be studying the Multi-Channel Marketer Level 3 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
This long-term position has potential for progression
Employer Description:Clarkes are one of the largest independent suppliers of Building, Farming and Garden Materials in East Anglia, and fast becoming the number one outlet for Cartridge and Shooting Accessories in East Anglia and beyond. We also have Clothing and Country Stores at Walsham-le-Willows and Jimmy's Farm, Ipswich.
Established in 1908, Clarkes of Walsham have been serving the building & agricultural trades and more recently the public.
Still a family business, four generations of the Clarke family have been actively involved in the business which occupies discreet 10 acre premises in the unspoilt village of Walsham-le-Willows.Working Hours :Monday - Friday, between 8.00am and 5.00pmSkills: Communication skills,IT skills,Attention to detail,Creative,Initiative....Read more...
