JOB DESCRIPTION
DAP is looking to hire Process Engineer for our Baltimore Plant.
Responsibilities
Provide process engineering support for raw materials, compounding, production, and packaging functions to improve safety, and support the MS 168 continuous improvement process.
Production Support
Support daily production needs through process troubleshooting, experimentation and support for production requirements.
Continuous Improvement
Lead continuous improvement projects to reduce cost, increase material utilization, improve first time right, integrate new products/processes into production and reduce variation. Implement necessary changes and update all documentation (including drawings and SOP's) accordingly
Capital Plan
Coordinates with plant engineer to oversee capital projects necessary for the continued improvement and modernization of the plant. Ensure completion of projects within budgets.
Safety
Responsible for achieving and maintaining safety goals relative to the maintenance and engineering functions. Responsible for safety devices, safe design, etc. of all equipment. Administer process hazard analyses (PHA's) for identified materials, processes, and RHP Compliance
MS 168
Support the tier meeting process by the implementation and analysis of data collection and visual management systems.
Environmental Program reporting
Support the site's environmental program by assisting with reporting, compliance monitoring, and QA results in support of process engineering improvements.
Requirements:
Bachelor's degree in mechanical, Electrical, or Industrial engineering
2+ years' experience in manufacturing environment. Six Sigma/lean manufacturing experience.
Understanding of process control methods, flowmeters, level monitors, and other process controls within a batch manufacturing process.
Ability to read and interpret process drawings (process flow diagrams and P&ID's). PLC with ladder logic analysis.
Strong analytical and troubleshooting skills.
PC usage with MS Office Suite (AutoCAD experience a plus), strong interpersonal skills, good communication skills both written and verbal.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
75,000 to 90,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
DevOps Engineer – Global Engineering Company - Berlin (Remote)(Tech Stack: Kubernetes, AWS, Azure DevOps, GCP, Jenkins, Docker, GIT, CI/CD Pipelines, Linux)
Client:Our client, a well-known international renewable energy engineering company is seeking a talented DevOps Engineer to join its team in Berlin.
Our Client has over 10,000 employees worldwide and it leads the field in developing innovative solutions that harness the power of the sun, wind, and water. Due to a recent round of funding, they need three DevOps engineers to help design, deploy, and maintain its cloud infrastructure and DevOps processes.
If you are seeking exciting projects contributing to a sustainable future and an opportunity to work with the latest technologies this is the job for you!
Benefits:
Competitive salary: €70,000 - €95,000 + Bonus Benefits
Opportunity to work on exciting projects that drive positive change
Remote work options with flexible working hours
Comprehensive benefits package, including health insurance, retirement plan, and more
30 Days Annual Leave
Responsibilities:
Collaborate with development and quality assurance teams to develop, modify, and maintain our cloud infrastructure and DevOps processes
Implement and maintain automated CI/CD pipelines to ensure smooth deployment of microservices in test and production environments
Use Infrastructure-as-Code and GitOps technologies to maintain our Kubernetes clusters and infrastructure
Support the team in maintaining legacy applications hosted in Azure
(Familiarity with most of the following technologies: CI/CD, GitHub, Jenkins, Bitbucket Pipelines, Azure DevOps, GIT, Docker, Kubernetes, Linux)
Requirements:
Strong knowledge of CI/CD tools (GitHub Actions, Jenkins, Bitbucket Pipelines, Azure DevOps, etc.) and version management tools (git)
Experience with public cloud environments (Azure, AWS, or GCP)
Knowledge of container technologies (Docker, Kubernetes, etc.) and Linux systems
Understanding of Infrastructure-as-Code (Terraform/OpenTofu, Ansible, etc.) and GitOps (e.g. Flux) technologies
(CI/CD, GitHub, Jenkins, Bitbucket Pipelines, Azure DevOps, GIT, Docker, Kubernetes, Linux)
Fluent in English & German
Location: Berlin (Remote)
NOIRGERMANYRECNOIREUROPERECNOIREURNET
NC/TC/CLOBER7095....Read more...
SecOps Engineer – Central London (hybrid working)
Up to £75,000 PA
Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company’s overall security posture.
Responsibilities:
Monitor security tools including SIEM (QRadar) and respond to threat detection alerts
Triage, analyse and prioritise security (via ServiceNow)
Investigate root causes of security issues and design effective remediation solutions
Oversee Patch Management
Conduct vulnerability scans with Qualys, analyse results and prioritise remediation
Document SecOps processes and create knowledge base articles in line with best practices
Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.)
Collaborate with external SOC teams
Prepare post-incident reports and root cause analyses
Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne
Schedule and assess vulnerability scans on critical infrastructure
Maintain patching compliance for OS, Microsoft Office and third-party applications
Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes
Produce weekly security operations reports
Manage Cisco Umbrella web filtering and SSL inspection policies
Requirements:
Previous hands-on experience in SecOps or Incident Response
Recognised Security certifications such as Security+, CEH, or Microsoft security certifications
Strong knowledge of Microsoft Windows OS security and hardening
Working PowerShell scripting ability for automation tasks
Solid understanding of cloud-native security across M365, Azure and AWS
Experience with enterprise IT infrastructure
Any experience with the following will be highly favoured:
Strong experience with Qualys
Exposure to Varonis
Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation)
Experience working with ServiceNow
Initially 4 days per week onsite, dropping to 3 once passed probation.
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Industrial Calibration Ltd, is a friendly, family-run business based in Kempston, focused on providing high-quality calibration services. As a small, supportive team, they pride themselves on their professional service and quality-first approach. They are a leading provider of instrument calibration, testing and repair services. Based at their purpose-built laboratory in Kempston, they support customers across the UK with a comprehensive range of test and measurement solutions. For over 45 years, they have built their reputation on quality, reliability and excellent customer service. Their simple promise, “45 Years & Counting,” reflects their commitment to their customers and their determination to maintain the high standards that have been at the heart of our business since day one.They are looking for a practical and detail-oriented individual to join their technical laboratory. This is an excellent opportunity to develop a long-term career as a skilled, multi-disciplinary Calibration Engineer with Industrial Calibration Ltd. You will receive comprehensive training to calibrate a wide range of test and measurement equipment across electrical, mechanical, pressure and temperature disciplines.The role is primarily laboratory-based at their facility in Kempston, with only occasional travel to customer sites. Full training will be provided on their calibration processes, industry standards and specialist calibration software, making this an ideal opportunity for someone with a practical mindset who enjoys working with their hands and has an interest or hobby in electronics, mechanics or engineering.As a Calibration Engineer, you will be responsible for calibrating customer equipment in accordance with manufacturer specifications and relevant British Standards. You will accurately record measurement results and produce detailed calibration certificates using their specialist software. The role will also involve identifying and carrying out basic repairs to instrumentation, as well as cleaning, inspecting and labelling equipment to ensure it meets their high standards before being returned to customers. You will also assist with the general maintenance, organisation and upkeep of the calibration laboratory.At Industrial Calibration Ltd, they recruit for attitude and potential. They are looking for a motivated and enthusiastic person who is keen to learn and develop a specialist technical skill. A meticulous attention to detail is essential, along with the ability to work independently, manage your time effectively and remain focused on completing work to a high standard. You should have a proactive attitude and a genuine willingness to learn new technical skills.Previous experience within calibration, testing, engineering or another technical environment would be advantageous but is not essential. They would also welcome candidates with an interest or hobby in electronics, such as building PCs, wiring or repairing equipment, or experience using mechanical measuring equipment such as micrometres and callipers. A full UK driving licence would also be beneficial but not essential.In return, they offer excellent opportunities for progression and the chance to build a specialist career within a well-established business. You will receive comprehensive on-the-job training and gain experience working with a wide variety of professional measurement and test equipment across multiple technical disciplines.They offer a company pension scheme, free on-site parking and a friendly, supportive and stable working environment within a family-run business. They also provide an excellent work-life balance, including an early 1:00 pm finish every Friday.If you are practical, self-motivated and keen to develop a long-term career in a hands-on technical environment, they would be delighted to hear from you.Training:
Level 3 Engineering and Manufacturing Support Technician apprenticeship standard
Level 2 Functional Skills in English and maths if required
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to continue your career with Industrial Calibration Ltd, progressing into a permanent role as a calibration engineer, while continuing your professional development.Employer Description:They are a leading provider of instrument calibration, testing and repair services. Based at their purpose-built laboratory in Kempston, they support customers across the UK with a comprehensive range of test and measurement solutions. For over 45 years, they have built their reputation on quality, reliability and excellent customer service. Their simple promise, “45 Years & Counting,” reflects their commitment to their customers and their determination to maintain the high standards that have been at the heart of our business since day one.Working Hours :Monday to Thursday, 8.00am to 4.30pm. Friday, 8.00am to 1.00pm.Skills: Attention to detail,Motivated,Use your Initiative,Willingness to learn....Read more...
Vacancy – Commissioning Engineer – Control SystemsHours – 40 hours per weekSalary – £40,000Location: Site-based commissioning with UK and Overseas Travel. Please note this role will involve extensive travel and long periods of time awayThe RoleWe are looking for an experienced Commissioning Engineer to join our client on a permanent basis, responsible for the programming, commissioning and technical support of control panels and automation systems.This is a hands-on, customer-facing position involving regular travel to customer sites across the UK and overseas. You will be responsible for commissioning control panels, troubleshooting systems and providing technical support to ensure projects are delivered successfully.The successful candidate will be technically capable, practical and confident working independently. Just as importantly, you will need to be calm under pressure and resilient when dealing with demanding customers and challenging commissioning environments.Key Responsibilities
Programme and configure PLC and HMI control systems.Commission control panels and automation systems on customer sites.Carry out testing, fault-finding and troubleshooting.Diagnose and resolve software and control system issues.Provide technical support to customers during and after commissioning.Work closely with the engineering and technical teams to deliver projects.Travel regularly to customer sites throughout the UK and overseas.Communicate directly with customers throughout the commissioning process.Complete commissioning documentation and provide technical feedback.Support the business with ongoing technical and engineering requirements.
Required Experience & SkillsThe ideal candidate will have hands-on experience in industrial automation and control systems, including:
Siemens PLCsAllen-Bradley PLCsCOVI/CONVIO PLC systemsSiemens LOGO! HMI/control systemsPLC programmingHMI programming and configurationControl panel commissioningElectrical/control system fault-findingOn-site commissioning experience
The PersonWe are looking for someone who is:
Technically strong and confident in PLC programming and commissioning.Practical and hands-on in their approach.Comfortable working independently on customer sites.Confident dealing directly with customers.Calm under pressure and able to remain focused when problems arise.A strong problem solver with a "get it working" mentality.Flexible and willing to travel, including overseas.Professional and able to represent the company positively in front of customers.
Driving LicenceA full UK driving licence is required.Working Hours & TravelThe standard working week is 40 hours.The role will involve significant on-site commissioning and travel, including UK-wide and overseas projects. Flexibility around working hours and time away from home will therefore be required depending on project demands.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
Learn to create and competently manage active project plans.Learn how to effectively manage internal and external project communications to all levels of stakeholders.Lean to conduct project presentations and compile reports.Learn how to manage third party suppliers.Learn to create business cases for capital investments.Learn how to manage resources involved in operations within agreed budgetary constraints through effective planning, programming and prioritisation of work activities.Learn how to implement visual management, value stream mapping, process management, set-up reduction, 6S, problem solving techniques, mistake proofing, etc.Learn to establish KPI’s to measure success of lean implementations.Learn to provide support and review of machining risk assessments.Learn to create work scopes for contactors and internal teams.Provide engineering support for Compliance and other audits as required.Provide engineering support for site projects.Maintain IT record systems within department.Make necessary modifications to meet stakeholder requirements.Recommend and implement system modifications as required.Provide shop-floor support as required.Carry out any other duties as directed by the management team.Training:Training will be provided by Lincoln College where you will study towards HNC Mechanical EngineeringTraining Outcome:After the successful completion of this apprenticeship it is expected that you will progress to the role of Production Engineer. Plant Engineering would also be an option for progression.Employer Description:Wyman-Gordon is a world-leading manufacturer of nickel, titanium and steel alloy forgings for the aerospace, defence and energy sectors. As part of Precision Castparts Corp. (PCC), we supply complex forged components to prestigious blue-chip customers worldwide.Working Hours :Monday - Friday
08:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Responsibilities and tasks will include:
Providing hands-on support for Windows 11 IT systems, including: issuing and tracking hardware, assisting users with initial logins and system setup, troubleshooting configuration or cabling issues, and installing port replicators for new laptops
Providing hands-on support for hardware changes, including setting up and configuring user devices such as desktops, laptops, and peripherals
Safely disconnecting, relocating and storing existing equipment and cabling in line with electrical safety and manual handling guidelines, ensuring all connections are secure and neatly arranged to meet safety standards
Provision of support for any reasonable software changes
Performance of routine maintenance tasks such as updates, backups, and system checks
Assistance in diagnosing and resolving simple hardware and software issues
Assisting with IT asset management and inventory tracking
Responsibility for care, operation and daily checks on company-assigned vehicle i.a.w. policy
Responding to basic IT support requests via email, ticketing systems, or in person
Escalating more complex or unresolved customer issues to the Team Leader, when required
At all times providing excellent customer service on client site, following documented procedures and support guidelines
Following all onsite security and health and safety protocols
Training:Apprenticeships include time away from work for specialist training as well as daily on-the-job training. Face-to-face training will take place with our partner apprenticeship provider- PETA Training & Consultancy Ltd, Cosham, Portsmouth.Training Outcome:Successful completion of the apprenticeship may lead to roles such as:
Associate IT Technician (SFIA Level 2)
Service Desk Analyst
Desktop Support Engineer
Employer Description:ALTAEDGE helps the Ministry of Defence and other security organisations solve complex problems with practical and strategic expertise. It works closely with clients to deliver clear, effective solutions. The company manages capability projects to ensure they meet organisational goals and deliver results. With experience across the Navy, Army, and RAF, ALTAEDGE supports digital change and ongoing capability development.Working Hours :Monday to Friday 7.30am to 4.30pm.
You may be required to work overtime/additional hours when authorised and as necessitated by the needs of the business.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Agentic AI Development
Design, build, and iterate on agentic AI workflows — autonomous systems that can plan, reason, and execute multi-step tasks.
Integrate LLMs and AI orchestration frameworks (e.g., LangChain, AutoGen, CrewAI, or equivalent) into BFT's product ecosystem.
Develop agent tool integrations, memory systems, and feedback loops to improve agent performance over time.
Collaborate with the AWS Engineer to deploy and scale agentic systems on cloud infrastructure.
Collaborate with the F/E Engineer and Product Developer on user-facing agentic features in the beanies stream.
Research & Innovation
Monitor developments in agentic AI, LLMs, and multi-agent systems, bringing relevant innovations into BFT's product thinking.
Evaluate new AI tools, frameworks, and APIs, producing recommendations and proof-of-concepts for the product team.
Contribute to BFT's agentic AI strategy, working with the CPO and CTO to define the technical roadmap.
Quality, Safety & Responsible AI
Design agentic systems with safety, reliability, and predictability as core requirements.
Define testing frameworks and quality metrics for evaluating agent performance and reliability.
Ensure agentic systems comply with AI ethics principles, data regulations, and BFT's governance frameworks.
Role Requirements
Technical Requisites
Interest in large language models (LLMs), prompt engineering, and AI agent architectures.
Interest in agentic or multi-agent frameworks (e.g., LangChain, AutoGen, CrewAI, OpenAI Assistants, or equivalent).
Proficiency in Python and experience with AI/ML libraries.
Familiarity with cloud infrastructure (AWS preferred) for deploying AI systems.
Understanding of RAG (Retrieval-Augmented Generation), vector databases, and memory systems.
Experience with RPA or automation tooling is desirable.
Knowledge of responsible AI principles and AI safety practices.
Personal Skills
Intellectually curious, with a genuine passion for AI and autonomous systems.
Strong problem-solving skills and the ability to navigate ambiguity effectively.
Clear communicator — able to make complex AI concepts accessible to diverse audiences.
Self-directed and proactive, with a strong ownership mentality.
Collaborative and open, with a willingness to share knowledge and learn from others.
Please only apply if you are within a commutable distance of our location. Please note that if you are not within a commutable distance, your application may not be considered.Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studyingArtificial intelligence (AI) and Automation Practitioner standard Level 4.
You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills.
Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification.
Learners can gain these optional exams at the end of the programme:
AWS Certified AI Practitioner
Microsoft AI-900 Azure AI Fundamentals
Microsoft PL-900 Fundamentals
Awarding Body: Accelerate People
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Reed is a global company with a mission to improve lives through work, achieved through its recruitment, learning, and philanthropic services.Working Hours :Monday - Friday, 9:00am - 5:30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Office 365,IT Support,Excellent time management....Read more...
Monitor cloud infrastructure, platforms and applications to help maintain reliable and available services
Respond to operational alerts, carry out first-line investigation and escalate incidents when needed
Record, prioritise and update incidents using established service management processes
Support routine infrastructure operations, maintenance activities, changes and service requests
Help investigate recurring technical issues and contribute to resolving problems
Maintain accurate technical documentation, configuration records and asset information
Work with engineers, users and third-party suppliers to support infrastructure services
Follow security, compliance, data protection and operational procedures
Develop your technical skills through practical experience, training and knowledge sharing
Contribute ideas to improve infrastructure services and operational processes
Training:
IT Solutions Technician Level 3
Blended training with SoftServe LTD and Learning Provider
Monday to Friday, 9am to 5pm 40 hours a week
At least 20% of your working hours will be spent training with Learning Provider
Training Outcome:You'll have a strong foundation in infrastructure operations, monitoring, service management, incident and problem management, testing, asset and configuration management, enabling progression into Infrastructure Operations Engineer and related infrastructure roles.Employer Description:SOFTSERVE SYSTEMS LIMITED is a leading provider of digital advisory, software development, and digital engineering services, with 11,000+ associates and 62 offices across 16 countries. Headquartered in Austin, Texas, with European headquarters in Lviv, Ukraine, SoftServe serves clients across North America, Europe and Middle East helping them transform their businesses through technology consulting, engineering, and digital solutions.Working Hours :Monday to Friday, 9am to 5pm
40 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Patience,Incident management awareness....Read more...
Data Integration Specialist – Procurement Technology & Data Integration – Koblenz / Hybrid
(Tech stack: SQL, Data Integration, SAP, ERP Systems, Data Mapping, Data Transformation, Middleware, Lobster, REST APIs, CSV, Databases, System Integration, Data Engineering, Troubleshooting)
Are you a hands-on Data Integration Specialist or Data Engineer who enjoys working with complex data environments and solving challenging integration problems? Do you have strong SQL skills and experience mapping, transforming and moving data between different systems? If so, this is an exciting opportunity to join an innovative technology business developing solutions that help global organisations gain greater transparency and efficiency across their procurement operations.
Our client is a rapidly growing technology business helping major international organisations optimise procurement and strategic spending through intelligent software solutions. As part of continued growth, they are looking for a Data Integration Specialist to join their team in Koblenz. You will play a key role in integrating the company's software platform with large enterprise customers, working directly with complex SAP and ERP environments and ensuring that data flows reliably between systems.
This is a genuinely hands-on position where you will be involved throughout the integration lifecycle. You will map and manipulate data between source and target systems, configure integration profiles and work with SQL, databases, REST APIs, CSV and middleware technologies. A significant part of the role will involve integrating the company's software into much larger customer and vendor environments, troubleshooting technical issues and developing practical solutions when integrations don't behave as expected. Experience with Lobster or similar middleware platforms will be particularly valuable.
You'll work closely with customers, software engineers, product teams and external technology partners to understand integration requirements and deliver robust solutions. You will also provide technical support across customer projects, investigate 2nd and 3rd level issues and contribute to the development of new system landscapes. The ideal candidate will be a natural problem solver who enjoys getting into the detail of data and systems rather than simply managing projects from a distance.
This is a fantastic opportunity for a Data Engineer, Data Integration Specialist, Integration Consultant or technically minded IT Consultant looking for a role where you can take real ownership of complex integrations. You'll work with well-known international customers, modern technology and a collaborative team while developing your expertise across data engineering, enterprise integration and procurement technology.
Location: Koblenz, Germany / Hybrid working
Salary: Up to €60,000 + Bonus + Benefits
Hybrid: 3 days a week in the offices
Applicants must have the right to work in Germany and speak B2 German.
NOIRGERMANYREC
NOIREUROPEREC....Read more...
Are you confident, curious and looking to start a long-term career in sales?Would you like to join a supportive business where you can learn about customers, technical products and commercial sales from the ground up?Niko is looking for a Sales Trainee to join our team in Southam. No previous sales experience is required - full training will be provided.What's in It for You?
£22,500-£25,000 salary, depending on experienceFull training across sales, customer service, CRM and product knowledgeExposure to the full customer and project lifecycleOpportunity to complete an approved apprenticeship programme where appropriateSupportive, family-orientated working environmentClear long-term career progressionOpportunity to develop into technical or commercial sales roles
Progression opportunities could include:
Technical Sales SupportInternal Technical Sales EngineerExternal Sales EngineerKey Account ManagerDistributor Development Executive
About the RoleThis is an excellent opportunity to build a career in sales while gaining experience across customer service, technical support and commercial operations.You will learn how Niko's products work, support customers and distributors, process orders and quotations, and gradually develop the skills and product knowledge needed to take on greater commercial responsibility.What You'll Be Doing
Process customer sales orders accuratelyRespond to customer and distributor enquiries by phone and emailAssist with quotations, estimates and proposalsMaintain accurate CRM records and follow-up actionsGather customer feedback and identify potential sales opportunitiesLearn Niko's product ranges, applications, drawings and specificationsSupport product demonstrations and customer meetingsAttend site visits where appropriateWork closely with colleagues across sales, technical and production teams
What We're Looking ForYou do not need previous sales experience. We are more interested in your attitude, communication skills and willingness to learn.You will need:
Friendly and professional communication skillsConfidence speaking with people by phone, email and face-to-faceA positive, reliable and organised approachGood attention to detailStrong problem-solving skillsAn interest in sales, business, customers or technical productsConfidence using computer systems and learning new informationGCSE Maths and English, or equivalent, at Grade 4/C or above
Who Would This Suit?This role could be ideal for:
A school or college leaverA university graduateSomeone looking for their first sales roleA career changerSomeone with customer service or administration experienceSomeone with some sales experience who wants to develop into a more technical role
About NikoNiko is a family-orientated business built on trust, specialising in material handling and sliding hardware solutions.We care about the people we work with and are focused on finding the right solutions for our customers. Our ambition is to become the UK and Ireland's most trusted partner within our sector.Start Your Sales CareerIf you enjoy working with people, solving problems and learning new skills, this could be an excellent opportunity to build a long-term career.Apply today with your CV to join Niko.....Read more...
Are you confident, curious and looking to start a long-term career in sales?Would you like to join a supportive business where you can learn about customers, technical products and commercial sales from the ground up?Niko is looking for a Sales Trainee to join our team in Southam. No previous sales experience is required - full training will be provided.What's in It for You?
£22,500-£25,000 salary, depending on experienceFull training across sales, customer service, CRM and product knowledgeExposure to the full customer and project lifecycleOpportunity to complete an approved apprenticeship programme where appropriateSupportive, family-orientated working environmentClear long-term career progressionOpportunity to develop into technical or commercial sales roles
Progression opportunities could include:
Technical Sales SupportInternal Technical Sales EngineerExternal Sales EngineerKey Account ManagerDistributor Development Executive
About the RoleThis is an excellent opportunity to build a career in sales while gaining experience across customer service, technical support and commercial operations.You will learn how Niko's products work, support customers and distributors, process orders and quotations, and gradually develop the skills and product knowledge needed to take on greater commercial responsibility.What You'll Be Doing
Process customer sales orders accuratelyRespond to customer and distributor enquiries by phone and emailAssist with quotations, estimates and proposalsMaintain accurate CRM records and follow-up actionsGather customer feedback and identify potential sales opportunitiesLearn Niko's product ranges, applications, drawings and specificationsSupport product demonstrations and customer meetingsAttend site visits where appropriateWork closely with colleagues across sales, technical and production teams
What We're Looking ForYou do not need previous sales experience. We are more interested in your attitude, communication skills and willingness to learn.You will need:
Friendly and professional communication skillsConfidence speaking with people by phone, email and face-to-faceA positive, reliable and organised approachGood attention to detailStrong problem-solving skillsAn interest in sales, business, customers or technical productsConfidence using computer systems and learning new informationGCSE Maths and English, or equivalent, at Grade 4/C or above
Who Would This Suit?This role could be ideal for:
A school or college leaverA university graduateSomeone looking for their first sales roleA career changerSomeone with customer service or administration experienceSomeone with some sales experience who wants to develop into a more technical role
About NikoNiko is a family-orientated business built on trust, specialising in material handling and sliding hardware solutions.We care about the people we work with and are focused on finding the right solutions for our customers. Our ambition is to become the UK and Ireland's most trusted partner within our sector.Start Your Sales CareerIf you enjoy working with people, solving problems and learning new skills, this could be an excellent opportunity to build a long-term career.Apply today with your CV to join Niko.....Read more...
Role: Manufacturing Process Team Leader
Hours: Monday to Friday, 08:00 – 16:30
Location: Outskirts of Maidstone
Contract Type: Full-time, Permanent
KHR is working with a leading manufacturer to recruit an experienced Manufacturing Process Team Leader to join and lead their technical team. This is an excellent opportunity for a hands-on process professional to take responsibility for the day-to-day operation and development of the Manufacturing Development function, supporting a period of significant site expansion.
The role will involve leading a team of Process Technicians and Process Technologists, while driving improvements across process efficiency, product quality, chemical usage, water consumption, effluent treatment and environmental compliance. You will work closely with Operations, Engineering and Projects teams to identify opportunities, solve technical problems and deliver improvements across the site.
This is a fantastic opportunity for an experienced Senior Process Engineer, Process Technologist, Manufacturing Development professional, or Technical Team Leader looking to take the next step in their career within a well-established manufacturing environment.
Key Responsibilities
- Lead and develop the Manufacturing Development team, setting departmental objectives, KPIs and supporting ongoing professional development.
- Drive improvements in chemical efficiency, water consumption, product quality and overall process performance.
- Develop and maintain a strong safety culture, ensuring HSE standards and departmental action plans are effectively managed.
- Provide cover for Process Technologists and Technicians where required and deputise for the Manufacturing Development Manager when necessary.
- Provide practical technical support and hands-on problem-solving across Manufacturing Development activities.
- Oversee fresh water and effluent treatment processes, including DAF, anaerobic and aerobic treatment systems.
- Support site compliance with environmental permits, ISO management systems, food contact requirements and hygiene standards.
- Use process modelling, production information and QC data to identify deviations, optimise processes and improve material usage.
- Lead and support product development, feasibility studies, FMEA, risk assessments and continuous improvement projects.
- Monitor water usage and coordinate initiatives to reduce consumption, including responsibility for Legionella controls.
- Maintain and develop technical knowledge within the team to ensure the site continues to adopt appropriate technologies and best practice.
- Participate in the site duty management and call-out rota, with occasional travel and overnight stays where required.
What We're Looking For
- Experience of leading or managing a technical team, with the ability to develop and motivate others.
- Previous experience in a process engineering, process development, manufacturing technology or technical manufacturing environment.
- Knowledge of process chemistry, chemical management or chemical efficiency would be highly beneficial.
- Strong understanding of manufacturing processes, process optimisation and continuous improvement.
- Experience with water treatment, wastewater/effluent treatment or environmental processes is desirable.
- Experience using data analysis and structured problem-solving techniques to identify process improvements.
- Familiarity with FMEA, risk assessment and continuous improvement methodologies.
- A practical, proactive approach with the confidence to get involved in hands-on technical problem-solving.
This is a fantastic opportunity for an experienced Senior Process Engineer, Process Technologist, Manufacturing Development professional, or Technical Team Leader looking to take the next step in their career within a well-established manufacturing environment.
On top of a competitive base salary, you will receive an enhanced company pension, holiday allowance, and other benefits, including full access to on-site facilities (gym and canteen).
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
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Engineer Scheduler & Help Desk Coordinator
Kingston upon Thames
Salary: £28,000 per annum rising to £29,000 following successful completion of a 6-month probation
period.
40 hours per week, Monday to Friday 8am to 5pm
Benefits include pension scheme, annual leave entitlement, training opportunities and free on-site
parking.
Established and growing fire protection company based in Kingston upon
Thames, delivering high-quality service and support to clients across London and the South East.
This role would suit an adaptable, reliable and enthusiastic individual with strong administrative
experience who is looking to join a forward-thinking business in a varied and interesting position.
The role will involve:
• Scheduling and arranging engineers’ jobs
• Processing engineers’ job calls and producing client reports
• Inputting data into our main database system
• Providing help desk support by the phone to our customers and engineers
• Purchasing materials and raising engineers purchase orders
• Other general office duties
You will have…
• Excellent communication skills and ability to work on own initiative
• Diary management and database experience
• Excellent organisational skills
• Excellent phone manner
• Ability to multi-task and manage your time and workload efficiently, working to deadlines
• Confidence and the ability to build rapport with peers internally and externally
• Strong IT skills; Outlook, Word, Excel etc, plus excellent typing skills
• The ability to work independently and in a team
• Previous experience in scheduling engineers or field-based teams (preferred)
• Knowledge of fire alarm systems or electrical industry experience (desirable but not essential)
Ideally you should live within a 10 mile radius of Kingston upon Thames.....Read more...
Technical Product Specialist – Automotive
Become the UK Technical Expert for a Global Automotive Technology Brand
West Midlands / Central England / Birminghamc. £48,000 + Bonus | Company Car | Generous Holiday | Exceptional Training
Are you the person everyone comes to when they need the technical answer?
We’re looking for an experienced Automotive Technician, Master Technician, Technical Advisor, Automotive Engineer or Technical Product Specialist who wants to take their expertise to the next level. A globally recognised brand is making a significant investment in its UK technical capability.
The goal?
To make you the go-to technical expert for the UK business unit.
This is much more than technical support. It’s an opportunity to build a long-term specialist career with a global manufacturer, backed by serious product training and technical development.
The Role
You’ll become the technical link between Product, Sales, Marketing and a myriad of Customers, providing expert advice across the automotive aftermarket and beyond.
You’ll:
Provide technical support to customers, Sales & Marketing teams.
Advise on product selection, specification, compatibility and application.
Investigate technical issues and identify root causes.
Deliver technical presentations, product training and technical customer support.
Support workshops, distributors, OEM and aftermarket channels.
Interpret technical specifications and performance data.
Work with global technical and product teams.
Become the recognised technical authority for the brand in the UK.
Who we’re looking for?
We’re interested in people who genuinely understand how vehicles work and have the combined curiosity and communication skills to become an expert in the technology behind them.
You could be a:
Master Technician | Diagnostic Specialist | Automotive Technical Trainer | Automotive Engineer | Technical Automotive Advisor | Aftermarket Product Specialist and your experience might include knowledge of:
Engines & drivetrains
Automotive diagnostics and vehicle repair
Lubricants / Engine Oils
Fuel systems & additives
Commercial vehicles
Motorcycles
EVs
Agricultural / off-highway equipment & machinery
What’s most important?
Technical ability. Curiosity. Problem-solving. Communication.
You need to be comfortable getting into the detail — and equally comfortable explaining it to a customer, technician or commercial colleague.
Why this role?
Global brand.Work for a highly respected manufacturer at the forefront of automotive lubricant and chemical technology.
Serious training.Build specialist knowledge through extensive product and technical development.
Real career path.Turn your existing automotive expertise into a recognised specialist career.
Genuine influence.Become the person customers and colleagues turn to when the technical questions get difficult.
You already know vehicles.
We’ll give you the technology, training and platform to become the expert.
If you’re ready for the next step, we’d like to hear from you.
What to do next:
Send your CV and a brief note outlining your technical background and career aspirations to our retained recruitment partner.
Glen Shepherd – A full job thread along with full company brief will be forwarded to successfully selected applicants. You must reside in a good commuting location to Birmingham presently and have the experience we have outlined above to be considered.
JOB REF: 4390GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
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Throughout the apprenticeship, you will develop valuable electrical and mechanical skills that can support a successful long-term career in engineering, both within manufacturing and across the wider engineering sector.
Duties will include, but will not be limited to:
Complete a structured engineering apprentice training programme and provide evidence of competence against the required apprentice skills matrix.
Support electrical installation, electrical maintenance, electrical testing and PLC-related activities under supervision.
Develop practical skills using a range of machine tools, including turning, milling, grinding and drilling.
Assist with planned maintenance, predictive maintenance, calibrations, routine inspections and engineering projects.
Attend breakdown repairs and support refurbishment, installation, improvement and modification work on plant and services.
Work safely and conscientiously while contributing to continuous improvement of machinery, equipment, plant availability, safety, efficiency, productivity and product quality.
Attend college as required and complete tasks and duties as directed by departmental managers or supervisors.
Training:
The apprentice will work towards their Apprenticeship Standard in Engineering Maintenance Technician - dual discipline L3.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Day Release programme, which means you will attend College 1 day per week, term-time only. This will fall within your contracted working hours.
Training Outcome:
Multi-Skilled Shift Engineer
Employer Description:Pet food manufacturing organisationWorking Hours :Monday to Friday 8am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An opportunity has arisen for an Area Sales Manager to join a company operating within the heating, plumbing and building services sector, providing technical solutions that support efficient, reliable and sustainable heating and cooling systems.
As an Area Sales Manager, you will report to Regional Sales Manager, with responsibility for increasing sales across the territory by developing customer accounts, securing new business and strengthening market relationships.
This is a home-based, permanent, full-time role with regular travel across the territory, offering a salary range of £50,000 - £60,000 and benefits. This role does not offer sponsorship.
They will consider candidates from a strong adjacent technical background with directly relevant customer channels, provided they have the appropriate market relationships and field-sales credibility.
You will be responsible for
* Managing and expanding relationships with existing and prospective customers across relevant sectors.
* Identifying new commercial opportunities and developing them into sustainable business.
* Creating and implementing territory and account plans to maximise sales opportunities.
* Carrying out customer visits, product presentations, demonstrations, training sessions and business reviews.
* Negotiating pricing and customer agreements within agreed commercial parameters.
* Keeping CRM records, sales pipelines, forecasts, visit activity and account information up to date.
* Working closely with internal sales, technical, marketing and customer service teams to provide a consistent customer experience.
* Representing the organisation professionally at exhibitions, trade events and customer meetings.
The candidates from the follwing background will be considered:
* Area Sales Manager, Business Development Manager, Territory Sales Manager, Regional Sales Manager, Technical Sales Manager, Technical Sales Engineer, Sales Manager, Sales Engineer, Account Manager, Territory Manager, or in a similar role.
What we are looking for:
* Approx 2 years of relevant sales experience.
* Experience in external field sales within heating, plumbing, HVAC, water treatment, M&E or the wider building services sector.
* Established relationships with merchants, contractors, installers, heating engineers, developers, housing associations, OEMs and specification-led customers.
* Ability to manage and grow a territory, open new accounts and build a strong pipeline.
* Strong commercial acumen, including pricing, negotiation and account planning.
* Able to work independently across a large territory, with strong CRM management and forecasting discipline.
* Full UK driving licence.
* Right to work in the UK.
What's on offer:
* Competitive salary
* Performance based bonus
* 25 days' annual leave plus bank holidays
* Private health cover
* MediCash
* Income protection
* Sick pay
* Company car or car allowance
This is a great opportunity for an Area Sales Manager to develop key relationships, grow an established territory and drive business growth.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Be part of our award-winning first-line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues
You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role
A fantastic opportunity to start your tech career with full training and development
Training:
Information Communications Technician Level 3 Apprenticeship Standard
The successful candidate will undertake a 22-month nationally recognised qualification through TDM
This work-based programme includes quarterly online block weeks, weekly off-the-job training and monthly coaching sessions
The apprentice will have a workplace mentor and will complete an external end-point assessment
Knowledge areas include:
Hardware and networking
Software and security
ICT administration
Training Outcome:
Opportunity to progress or full-time employment and progress on to a degree for the right person
Employer Description:We’re a leading-edge telecoms company based in Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses across the UK. We may be small, but we’re growing fast and passionate about delivering brilliant customer experiences. Joining our team means you’ll get hands-on experience with modern telecoms technology and support systems, guided by experienced engineers who’ll help you build a strong foundation for your future career in tech.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Initiative,Non judgemental,Patience....Read more...
This apprenticeship provides the perfect opportunity to join a high-performing global engineering team, learning great career skills from a global engineering market leader along the way. In partnership with Milton Keynes College, you will have the opportunity to study towards a Technical Support Technician Level 3 Apprenticeship. As part of the program the candidate will attend college on a day release basis.Training:Mechatronics Maintenance Technician Level 3 apprenticeship qualification and on the job training in the workplace.Training Outcome:A fully qualified Level 3 Mechanical Engineering Apprentice would naturally join one of our four shift teams as a line engineer, responsible for the day to day running of the plant, encompassing all mechanical equipment used in aluminium can manufacturing. Line engineers are generally selected to join the workshop engineering team when vacancies arise. Longer term the opportunity could lead to Engineering Supervisor, then Engineering Manager and then Snr engineering roles with group.Employer Description:Ball Corporation supplies innovative and sustainable packaging solutions for beverage, personal care and household product customers. Ball Corporation and its subsidiaries employ more than 16,000 people worldwide and reported 2020 net sales of $11.8 billion. For more information, visit www.ball.com
The Milton Keynes Plant was established in 1978 and manufactures beverage cans for the beer and beverage industry. It runs a 24-hour operation, 7 days per week and produces over 1.5 billion cans a year. Our values are ‘We Care’, ‘We Work’ and ‘We Win’ so we look for people to join us who shares those values.Working Hours :Monday - Friday, working hours TBCSkills: IT literate (MS Office),Good timekeeping,Reliable attendance,Professional attitude,Clear communication,Responsible approach,Respectful manner,Self-motivated,Uses initiative,Team player,Works independently,Engineering interest,Hands-on approach,Goal-oriented,Diverse team working,Problem-solving skills,Positive work ethic,Adaptable mindset....Read more...
An exciting opportunity has arisen for an experienced and motivated Systems Engineer to join a fast-growing organisation at the forefront of space technology and mission operations.
In this role, youll be involved in the full lifecycle of ground segment development, from conceptual design through to maintenance and operational support. Youll play a key role in developing the infrastructure and software on the ground that enable safe and reliable space missions.
Working closely with Mission, Systems, and Operations teams, this position offers the chance to contribute to cutting-edge space missions and participate directly in control centre activities. Its a fantastic opportunity to apply your technical expertise in a dynamic and collaborative environment where innovation and sustainability in space are core values.
Key Responsibilities
- Lead or support the development of ground systems including Mission Control, Mission Planning, and Ground Station Interface Systems.
- Derive and manage system requirements across the ground segment and its components.
- Act as Product Owner or Technical Officer with external suppliers and support internal development teams during system design and integration.
- Collaborate closely with Mission, Systems, and Operations teams to ensure technical alignment across disciplines.
- Follow Agile (SCRUM) methodologies to implement requirements and maintain project schedules.
- Produce and maintain high-quality technical documentation, including requirements, verification plans, test procedures, and reports.
- Conduct verification and validation activities, including system tests and simulation campaigns.
- Support the Operations team during mission activities and assist with maintenance and troubleshooting of ground systems.
Essential Skills
- Degree in Computer Science, Telecommunications, or a relevant engineering discipline.
- Minimum 3 years experience in ground systems engineering.
- Solid understanding of ground segment components and their interactions.
- Knowledge of space mission design and development processes.
- Experience in requirements engineering.
Desirable Skills
- Experience with Mission Control Systems (e.g., SCOS-2000).
- Knowledge of Automation Systems, Mission Planning, or Ground Station Communications.
- Experience working in Agile/Scrum environments.
- Familiarity with C++ and/or Java, Linux systems, and shell scripting.
Whats on Offer
- Flexible and hybrid working options
- 9/75 work pattern (optional)
- 25 days holiday (increasing with service) + bank holidays
- Private healthcare and life insurance
- Relocation and visa sponsorship (where applicable)
- State-of-the-art office and cleanroom facilities
- Supportive, international team culture and regular social events
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You’ll also be part of our wider Highways and Transport Service and work closely with other teams including Highways operations and Client & Commissioning, who lead on a number of exciting projects.
Including conducting site visits, safety reviews and condition surveys.
This role is focused on highway and transportation design and the preparation of schemes for delivery to our contractor to construct.Training:Knowledge
The various standards and guidelines to design civil engineering projects
The appropriate scientific, technical and engineering principles relating to the design, delivery and maintenance of infrastructure and buildings
The code of conduct of relevant professional bodies and institutions including ethics and their application in design and delivery of projects
Safe working practices and how to comply with them
Sustainable development and their own contribution to economic, environmental and social wellbeing
Sources of and approaches to Continuing Professional Development
Skills
Select and use appropriate scientific, technical and engineering principles, techniques and methods to contribute to the design and delivery of highway and transportation projects (via AutoCAD)
Work with others to contribute to produce integrated engineering solutions by the correct use of resources and time
Manage and maintain the quality of their own work and that of others
Communicate effectively and appropriately with others using a range of techniques
Keep themselves and others safe by adhering to safe working practices
Maintain their own skills base and learning
Behaviours
Be willing to learn new skills and to adapt
Take a responsible approach to health and safety
Be professional, proactive and receptive to constructive advice and guidance
Know one's limitations and when to ask for help or escalate
Work independently when appropriate and take responsibility for and pride in their work
Demonstrate a positive approach to problem solving
Effectively contribute to discussions as part of a team
Training Outcome:
Site visits in this role is essential however the role is predominately office based
Employer Description:The shared Highways service of the Royal Borough of Kingston Upon Thames (RBK) and London Borough of Sutton (LBS) is looking for a committed person to join our team as an Apprentice Civil Engineer. This exciting position is over a 5.5 year period and upon completion will attain a BEng(Hons) Civil Engineering and IEng MICE with the Institution of Civil Engineers. The training provider is London South Bank University (LSBU). This course will develop the necessary Knowledge, Skills and Behaviours to a competent Civil Engineer level. The apprentice will undertake 1 day a week study at the University location with the remaining 4 days work based at the RBK and LBS. Although this role is hybrid, to maximise the learning and provide the appropriate support, apprentices are required to be in the Kingston or Sutton offices 2 or 3 days per week.Working Hours :Monday to Friday 9am to 5pm
You'll be expected to attend the university one day a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the apprenticeship, you will:
Programme, set up and operate Computer Numerical Control (CNC) machine tools.
Use conventional manual machine tools to manufacture components.
Design and manufacture jigs and fixtures to improve production processes.
Carry out metrology, using precision measuring equipment to inspect high-accuracy components, tooling and equipment.
Diagnose and troubleshoot machinery, tooling and manufacturing processes, identifying root causes of issues and implementing effective solutions to improve efficiency, quality and reliability.
Support engineering projects by providing technical solutions that meet company requirements.
Help deliver projects on time, within budget and fit for purpose.
Work closely with the Production and Quality departments to ensure the successful delivery of projects.
Assist with prototype manufacture, purchasing materials and tooling, producing research and design drawings, as well as tooling design, manufacture and development.
Training:This is a college day release apprenticeship, where you'll work towards the Diploma in Engineering and Manufacturing Support Technologies Level 3 qualification. You'll spend the majority of your time gaining practical experience in the workplace, alongside dedicated time at college to develop the technical knowledge and skills needed to achieve your qualification.Training Outcome:To become a Manufacturing Engineer.Employer Description:Stoba Precision Engineering UK Limited (Stoba Prazisionstechnik UK Ltd) is a specialized manufacturing plant located in Small Dole, West Sussex. Established in the UK in July 2009, it operates as a key competence center for heavy-duty injector bodies and metal components within the global Stoba Group.Working Hours :40hrs a week. 8 hrs a day.
8.00am - 4.00pm, with a 25 minute paid break each day.Skills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Initiative....Read more...
You will be the first point of contact for support queries and will have full responsibility for logging and handling tickets, escalations and follow ups. The role will involve fault diagnosis and resolution, providing remote and telephone support for client infrastructure and end-users.
The candidate must be a highly motivated engineer, with a ‘can do’ attitude and a thorough, logical approach to reactive & pro-active support services. They must be sufficiently skilled in our core product and service areas to ensure fault calls are responded to and rectified in an efficient and timely manner, within given SLA’s as required and proud to report satisfactory customer communications.
You will also:
Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
Respond appropriately to technical issues raised, through resolution or escalation
Prioritisation and management of workload to ensure contractual SLAs are met
Act as the first point of contact for technical issues raised
Log all service tickets received via telephone, email and service portal and handle accordingly throughout the stages of the ticket
Provide efficient customer service to a vast client base
Work in accordance with company values, policies, procedures and standards
Building and maintaining strong relationships with customers through the support you deliver
Maintain concise and clear documentation via ticketing system and knowledge base
Training:Expected duration: 17 months Apprenticeship level: Level 3 Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 Training Outcome:
Upon completion, the successful candidate will have gained a Level 3 Information Communications Technician qualification
Employer Description:Comms UK is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 500 active customers. We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package. We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent team. Working Hours :Monday- Friday
Shifts to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical....Read more...
Provide technical support to customers both internal and external through a range of communication channels
Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Install and configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras.
Support the roll-out of upgrades or new systems or applications
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for your own professional development
Training:Your apprenticeship programme is with Keibra. Keibra delivers training on-site at our own premises in Burnley (BB11 5UB), with some sessions provided remotely as and when it is more suitable. The scenario-based, face-to-face, practical training sessions means you can put your new skills into practice within a professional working environment and develop the competency you need to be an IT Support Engineer. You will also have a work mentor and 1-2-1 sessions with the trainers from Keibra.Training Outcome:Seriun have an amazing Career Progression policy of internal recruitment over external giving you the opportunity to progress into 2nd or 3rd line support roles, and they also have a dedicated Cyber team. Employer Description:Seriun is a leading Managed Service Provider of IT, telecoms, and cyber security solutions. Our objective is to provide proactive, effective solutions for these core technology services, which are a critical component to our clients’ success. We manage thousands of incidents, so our customers can focus on delivering exceptional service. We have recently taken extra steps towards offering a fully customer-centric service that has exceptional added value to our customers. We’re proud to go above and beyond the level of customer service offered by competitors of the same size. Our headquarters are in Lancashire and in 2020 we opened a new office in Manchester City Centre, giving great coverage to growing businesses across the Northwest and nationally across the UK. We’re an equal opportunities employer who values diversity. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
JOB DESCRIPTION
The Controls Engineer position will oversee documenting and evaluating existing electrical controls and manufacturing processes. Specify new electrical controls and manufacturing processes while suggesting improvements to the operation and investigating new technologies. The Controls Engineer will also be responsible for troubleshooting existing production equipment and teaching Operations and Maintenance personnel on the proper use of equipment.
Essential Functions:
Develop electrical and controls standards for all new equipment purchases moving forward. Assist in specifying new equipment with Engineering as per the needs of the Operations Team. Become the Subject-Matter-Expert (SME) on all tasks electrically related.
Direct Maintenance Techs to aid in troubleshooting plant equipment to improve reliability and uptime. Educate the maintenance team to increase their controls aptitude and troubleshooting skills. Be directly responsible to troubleshoot equipment when it is above the ability of Maintenance Techs.
Extract procedural knowledge from existing employees and document to support future manufacturing operations. This is a necessary task as potentially lost information is detrimental to the organization as attrition occurs.
Promote a safe working environment specifically with Electrical Safety in mind.
Minimum Requirements:
Bachelor's degree in electrical engineering or similar level technical degree.
5-10 years minimum related experience.
Prior experience in a manufacturing plant.
Prior experience with project and plant engineering, electrical troubleshooting, controls installation, and PLC programming.
Prior experience in a manufacturing plant.
Strong analytical and critical thinking skills specific to data driven decisions
Proficiency in Windows, Outlook, and AutoCAD.
Strong written, communication and presentation skills especially in group or high-level settings.
Preferred Requirements:
Prior Chemical manufacturing experience
Prior experience with project and plant engineering, electrical troubleshooting, controls installation, and PLC programming.
Excellent communication skills both written and oral.
Physical Requirements
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
The employee is occasionally required to sit; stoop, kneel, crouch, or crawl.
The employee must regularly lift and /or move up to 10 pounds; frequently lift and/or move up to 10 pounds; and occasionally lift and/or move up to 20 and 50 pounds.
Specific vision abilities required by this job include color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires consistent wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $90,000 and $100,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
