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Painter
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking a reliable and hard-working Painter that has a passion for Painting and property maintenance. The Painter will report to the Maintenance Manager and will work under the direction of the production & repair team, providing operational expertise with specific painting and enhancement tasks and project-based work as assigned where applicable on and throughout all the PNE grounds.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Painter, your primary accountabilities will be to:Operational Duties Prepare surfaces for painting.Mixing and matching paint colour to achieve the desire shade.Applying paint to various surfaces indoor & outdoor, including walls, ceilings, furniture, cabinetry, and moreRemoving old paint or wallpaperAssisting in preparing cost estimates for paint projectsCommunicating with F&M managers and other department leads on project details and ensuring expectations are exceeded.Maintaining a clean and organized workspaceEnsure work is complete within a specified time, and notify supervisor if difficulties arise.Maintain a safe and clean work environment.Lead with a safety-first mindset and ensure all team members are working within Worksafe BC regulations.Maintain effective relationships with supervisors, employees, and the public.Suggest improvements to site look & maintenance.Abide by corporate policies and reinforce corporate policies among all team members.Perform other related duties as assigned. Safety and Training Review and Follow Safety Documentation (Toolbox Talks, FLHA, SOG’s Policies) to staff pertaining to Equipment Operations.Ensure crews are informed of and are wearing the appropriate PPE for tasksComplete Daily Vehicle and Equipment Checks What else? Must have at least 3 years of general experience as a painter.Must have thorough knowledge of the established methods, practices, materials, tools, and equipment used in the painting trade.Must have a valid Class 5 BC Driver’s License and provide an up-to-date Driver’s Abstract confirming a clean driving record.Forklift Certification is required.Aerial Work Platforms Certification is an asset.Must have knowledge of Work Safe BC Regulations.Must have considerable experience painting with brushes and rollers.Previous experience operating mobile equipment preferred.Must be able to perform a variety of skilled brush, roller and spray-painting tasks.Must layout work for best use of material and be able to work independentlyMust be able to work from rough sketches or technical information.Physically able to work in awkward positions.Knowledge of the hazards and proper safety precautions of the construction tradesMust have effective interpersonal skills, including tact diplomacy and flexibility to work effectively with management, staff, contractors, and the public.Successful candidates must undergo a Criminal Record Check.Work Schedule: Tuesday to Friday 7:00AM – 5:00 PM Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Administrative Clerk, Fair & Festival Operations
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking an organized and hardworking individual that has a passion for Administration, the Events industry and the Pacific National Exhibition. The Administrative Clerk will work under the direction of the Manager, Fair and Festival Operations and provide general administrative support for our Fair and Festival Operations department.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as an Administrative Clerk, Fair & Festival Operations your primary accountabilities will be to: Provide general administrative support for the Fair and Festival Operations department.Provide administrative services to the department including word-processing, spreadsheets, filing, record keeping, data entry and mail distribution.Provide general reception services such as answering inquiries by telephone, email and in person.Track Exhibit Space mailbox to capture important information and communicate effectively with vendorsAssist in collecting and verifying external vendor information for purposes of Exhibit Space contracts for the PNE Fair and PNE Winter FairCreate and maintain excel databases as directed.Arrange material and prepare reports in appropriate formats and methods of presentation.Take, transcribe, and distribute minutes of meetings as directed.Prepare and send invoices for External Vendor contracts, coordinate payment and department journaling for service vendor invoices.Oversee the contracting process by issuing and tracking vendor agreements, ensuring accurate completion and timely compliance with all requirements.Prepare and update the vendor portal page, ensuring information is current and accessible for all vendors, including guidelines, schedules, and important updates.Ensures common areas are maintained including office equipment and supplies.Maintains a safe and clean environment.Performs other related duties as assigned. What else? Must have successful completion of Grade 12, or an equivalent combination of education and experience.Post-secondary course work in office, computer and purchasing skills are considered an asset.Must have strong knowledge and experience with computer applications including but not limited to MS Office Suite; with a minimum typing speed of 50 words per minute.Must be proficient with computer applications and programs, with the ability to administer new or changing software applications. Must have 2-3 years of work experience within an administrative capacity and/or reception and office services.Must have strong customer service skills and a pleasant manner for assisting clients on the phone and in person.Must have a keen attention to detail with strong written and verbal communication skillsMust be capable of understanding and executing written and oral instructions in English.Ability to function with some independence and under pressure; and ability to meet multiple service demands at the same time.Ability to deal with confidential matters and use discretion.Flexibility to easily accept changing priorities and tasks as delegated.Must be able and willing to work four days/week from June to September with a start time as early as 8:00 am; and flexibility to work various shifts (evenings, weekends, and holidays) depending on operational needs.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Site Security Officer
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a diligent and talented individual to join our PNE Public Safety Team and help us maintain a safe environment for all guests and team members. Site Security Officers of the Public safety Team will work under the direction of the Manager, Public Safety. If you have experience and passion for event security, then this is a perfect opportunity for you. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Site Security Officer, your primary accountabilities will be to: Responsible for the protection of PNE assets from damage or loss due to fire, theft, vandalism, and weatherConduct rounds in and around buildings, rides, shops, lots, roadways and yardsSecure and unsecure buildings as requiredUse electronic scanners, CCTV, access control equip. computers and other portable devices to ensure the security of the siteConduct hazard assessments and equipment inspectionsMaintain detailed records and reports of all activitiesDocument and report site safety concernsInvestigate and document building alarmsMaintain roadways and parking lot safety, ensuring parking barriers and other traffic control measures are deployed appropriately Deploy parking barriers and other traffic control systems as requiredProvide security escorts for PNE assets Provide security for staff working on-siteProvide emergency First AidMaintain a safe and clean working environmentEnsure PNE Uniform and Appearance policy is adhered to at all timesPerform other related duties as assignedComplete daily vehicle inspections in an accurate and timely matter and report deficiencies What else? Must be highly motivated and able to work independentlyMust be bondableMust hold a valid Security license and a willingness to obtain ASTMinimum Level I Occupational First Aid Certification, or equivalentMust be available to work various shifts, including evenings, graveyards and weekends.Must have a demonstrated ability to follow corporate and department policies and proceduresMust have a demonstrated ability to reliably attend work without lateness or attendance issuesMust have strong interpersonal skills, including tact, diplomacy and flexibility to work effectively with management, staff, contractors and the publicMust have a valid class 5 BC Driver’s License and will be required to provide an up-to-date Driver’s Abstract confirming a clean driving recordMust have basic computer skills, including working knowledge of Microsoft Outlook, etc.Thorough knowledge of physical layout of all PNE parking facilities and gate locations is considered an assetMust be available to work a flexible schedule that includes evenings, nights and weekends.Candidates must undergo a Criminal Record Check Who are you? Skillful communicatorProactiveReliable Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance to contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct. EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including, masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster and other forms of facade systems and how to properly repair them using Tremco CPG Materials. CERTIFICATES, LICENSES, REGISTRATIONS: 10 Hour OSHA Card 30 Hour OSHA Card (not required but will be provided once hired)Equipment operator certifications:LiftsSwing StagesScaffolding OTHER SKILLS AND ABILITIES: Effective training/education of others and proper/appropriate communicationApply for this ad Online! ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online! ....Read more...
Account Manager remote (Chicago market)
JOB DESCRIPTION Candidates located in Chicago market preferred. Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory. Identify and develop new and existing relationships into new sales opportunities. Develop pull through demand from end users by demonstrating how our products and programs solve their problems. Supervision Responsibility: None Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products. Identify prospective customers. Manage and work with independent sales organizations to promote sales in the field. Consult with customers to offer our products and programs. Create and implement both long- and short-term sales objectives. Work as a liaison between the end customer and distributors to fully understand the needs of both. Forecast Units/Revenue. Perform other related duties as assigned. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery. Bachelor's Degree required. Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle. Work with regional or national distributors is helpful. Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions. Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach. Travel 30% - 45% required. Prior MRO, Facilities Maintenance or Jan San channel experience preferred. Certifications None Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of MS Office. Demonstrated success managing extended sales processes with multiple influencers and decision-makers. Strong communication, discovery, and presentation skills, both in person and over the phone. Experience selling into the facilities space is preferred, but not required. Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies. Skilled at engaging with C-level executives, operations leaders, and technical professionals. Highly motivated, disciplined, and effective at balancing persistence with professionalism. Comfortable working both independently and collaboratively in a performance-driven environment. Knowledge of HubSpot is helpful. Familiarity with a CRM is essential. Skilled in in sales prospecting and sales presentations. Skilled in weekly/monthly reporting of sales vs. forecast. Ability to work remotely and in person with end customers and distributor sales personnel. Ability to travel to customers, trade events, and corporate headquarters as needed. Ability to partner with business units across the organization. Ability to pass a pre-employment background check. Hiring Range Between $86K - $105K annually Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Account Manager remote (Cleveland/Louisville/Indianapolis markets)
JOB DESCRIPTION Candidates located in Cleveland, Louisville, or Indianapolis market preferred. Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory. Identify and develop new and existing relationships into new sales opportunities. Develop pull through demand from end users by demonstrating how our products and programs solve their problems. Supervision Responsibility: None Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products. Identify prospective customers. Manage and work with independent sales organizations to promote sales in the field. Consult with customers to offer our products and programs. Create and implement both long- and short-term sales objectives. Work as a liaison between the end customer and distributors to fully understand the needs of both. Forecast Units/Revenue. Perform other related duties as assigned. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery. Bachelor's Degree required. Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle. Work with regional or national distributors is helpful. Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions. Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach. Travel 30% - 45% required. Prior MRO, Facilities Maintenance or Jan San channel experience preferred. Certifications None Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of MS Office. Demonstrated success managing extended sales processes with multiple influencers and decision-makers. Strong communication, discovery, and presentation skills, both in person and over the phone. Experience selling into the facilities space is preferred, but not required. Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies. Skilled at engaging with C-level executives, operations leaders, and technical professionals. Highly motivated, disciplined, and effective at balancing persistence with professionalism. Comfortable working both independently and collaboratively in a performance-driven environment. Knowledge of HubSpot is helpful. Familiarity with a CRM is essential. Skilled in in sales prospecting and sales presentations. Skilled in weekly/monthly reporting of sales vs. forecast. Ability to work remotely and in person with end customers and distributor sales personnel. Ability to travel to customers, trade events, and corporate headquarters as needed. Ability to partner with business units across the organization. Ability to pass a pre-employment background check. Hiring Range Between $86K - $105K annually Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance to contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct. EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including, masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster and other forms of facade systems and how to properly repair them using Tremco CPG Materials. CERTIFICATES, LICENSES, REGISTRATIONS: 10 Hour OSHA Card 30 Hour OSHA Card (not required but will be provided once hired)Equipment operator certifications:LiftsSwing StagesScaffolding OTHER SKILLS AND ABILITIES: Effective training/education of others and proper/appropriate communicationApply for this ad Online! ....Read more...
Advertising & Media Apprentice
We have the full job description available in PDF form on our vacancies page. Working at Bountiful Cow is fast-paced and varied, no matter what team you’re in. We are looking to offer 2 apprenticeship positions, 1 in our AV team and 1 in our Digital team. AV Apprentice: You’ll support the activation and delivery of AV campaigns, helping to book, traffic and manage media across: TV BVOD, VOD, Cinema, Radio and Digital Audio, while ensuring campaigns run smoothly and on schedule. Digital Apprentice: You’ll support the activation and optimisation of digital campaigns, helping to set up, monitor and report on activity across Paid Social, Display & Online Video, ensuring campaigns deliver against client objectives. Alongside studying for your Apprenticeship Qualification, we’ll expect you to carry out some key responsibilities; Reporting: Using multi-media systems to monitor competitor activity, examine audience behaviour and demographics, and to implement and evaluate campaigns. Establishing media owner relationships:Liaising with media owners, keeping informed of the latest developments within their sector and building strong relationships to deliver the best value for our clients. Administration: Keeping on top of finance, bookings, competitive reporting, campaign analysis, client updates and weekly client reports. Contributing to agency life: We encourage employees to get involved in wider areas of the business. This can be anything such as new business pitches, DE&I initiatives, events planning or researching consumer and market trends. Industry knowledge: Keeping up to-date with both media and wider industry news to keep the agency and clients informed with relevant and interesting information. Audience Research: Using desk and primary research to tackle clients’ biggest insight challenges as we look to communicate with customers in more impactful ways. Training:Advertising & Media Executive Level 3 Standard: An advertising and media executive will help with the day-to-day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been. In their daily work, they will interact with many other people, processes and systems. (For example, the client, 3rd party suppliers, the broad team at the agency.) They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager. They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media). Apprentices must therefore complete the core apprenticeship and one of these options. Training Sessions Overview Seminar 1: Preparing for your apprenticeship Seminar 2: Preparing for your employer Seminar 3: Introduction to advertising Seminar 4: The foundation of advertising Seminar 5: Understanding commercial Seminar 6: Advertising campaigns Seminar 7: Advertising and Media standards & legislation Seminar 8: Principles of Project Management Seminar 9: Supply Chain Management Seminar 10: Principles of third party Seminar 11: The briefing and approval processes Seminar 12: The media buying process - TV Seminar 13: The media buying process – Out of home, Radio and Print. Seminar 14: Negotiation techniques Seminar 15: Data and media metrics Seminar 16: Data and media metrics – Practical Excel session Seminar 17: Media planning Seminar 18: Distribution of Creative through the appropriate channels Seminar 19: Evaluating campaign performance For a full overview of the Advertising & Media Executive standard please click on the following link: https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0Training Outcome:Potential for full-time employment upon successful completion of the apprenticeship.Employer Description:WELCOME TO BOUNTIFUL COW. We’re a challenger business for challenger businesses. We exist to help the underdog to win. Working at Bountiful Cow is fast-paced and varied, no matter what team you’re in. We are looking to offer 2 apprenticeship positions, 1 in our AV team and 1 in our Digital team.Working Hours :Monday to Friday 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Premises Team Apprentice
You will help the Academy to run as efficiently as possible, following good sustainable principles. You will be responsible for maintaining the site, including all buildings and grounds maintenance, security, cleaning and lettings of our facilities. You will liaise with all premises-related contractors and contracts, and play a key role in the day-to-day implementation of the Academy’s Health & Safety Policy. Key Responsibilities Building & Grounds Maintenance To undertake general maintenance and remedial works ensuring that work is carried out safely and to a high standard To ensure that the grounds are clean, free of litter and hazards and maintained as required To ensure that all refuse is disposed of promptly and in accordance with legislation To carry out statutory site checks, maintaining records as required To ensure building fabric and services are maintained in accordance with a planned maintenance plan To set up rooms and move furniture and equipment as directed To ensure the school environment is fresh and clean, decorated to a high standard Cleaning To ensure that all areas of the building are clean and ready for use To pick up litter and remove all debris (including snow and ice) from the grounds To ensure that all welfare areas are kept stocked and hygienically clean To ensure prompt removal of any internal and external graffiti Security To ensure the general security and access control is functional and, where applicable, liaise with colleagues and contractors in maintaining a secure environment Health and Safety To ensure compliance with health and safety legislation and guidance so far as it relates to this post To implement any action plans to rectify any deficiencies identified through risk assessments To supervise contractors while working on the Academy site To report any hazards and/or defects to the Premises Team To ensure that hazardous substances are used, stored and disposed of appropriately and that risk assessments are up-to-date and available General Taking the delivered item to the appropriate location within the Academy Prepare rooms for lessons/meetings/events, setting out or putting away furniture as required and ensuring rooms are clean and presentable To actively promote the Academy, liaise with outside agencies as necessary, representing the Academy or ARK as appropriate To maintain a presence around the school to ensure that the highest standards of behaviour and site-usage are upheld To be active in issues of staff and student welfare and support To comply with and assist in the development of policies and procedures in relation to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to the appropriate person To demonstrate a commitment to Equality of Opportunity for all members of the Academy community To undertake training and development relevant to the post and in line with the Academy’s priorities Other Actively promote the safety and welfare of our children and young people Ensure compliance with Ark’s data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed. Training:Six hours per week will be spent on off-the-job training, on development activities agreed with the apprenticeship training provider.Training Outcome:Facilities Operative. Employer Description:Ark Blake Academy are a thriving and successful academy based in East Croydon. Opened in 2020, we are now consistently oversubscribed in every year group with students in Years 7-11. Here at Ark Blake you will find:Behaviour that is built upon our ‘work hard, be kind and take responsibility’ ethosLearning that is nurtured through our calm, purposeful and warm environmentAcademic excellence that is achieved through high quality teaching by passionate subject expertsKnowledge rich, bold and innovative curriculum that equips students for the futureEnrichment that develops lifelong skills and unlocks hidden talentWorking Hours :36 hours per week – shifts as agreed with the line manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Physical fitness ....Read more...
Landscape Technician
Full-Time; PermanentWage & Paygrade: $38.15/hr. (PG21) plus benefits Date Posted: January 09, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. PNE Facilities & Maintenance is seeking a diligent and hard-working Landscaping Technician to support the Gardening & Grounds team. The Landscape Technician will report to the Maintenance Manager and will work under the direction of the Gardening & Grounds Foreperson, providing experience in “Civil Skilled” Landscaping work and operational support with specific gardens & grounds maintenance, repairs, and new landscape installations. The Landscaping Technician will support new ground projects construction tasks, including irrigation installation and repair, stone laying, concrete repairs, tree planting and new landscaping construction tasks. Additional seasonal preventative maintenance tasks and landscaping repairs proceed through the year and are assigned where applicable on and throughout all the PNE Grounds.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Landscape Technician, your primary accountabilities will be to: Complete repairs and maintenance to existing stonework on the grounds. Prepare surfaces and laying paving stones and or rock & stone masonry work.Running irrigation and supporting the implementation and service of Irrigation systems.Operating power tamper and manual tamper to install road base and other aggregates.Utility support work with machinery to dig holes for trees and posts along with trenches for irrigation, drainage, and garden construction.Operating trucks, UTV’s, tractors, loaders and aerial platforms, forklifts, loaders, snowploughs, and other heavy equipment in support of Parks and Grounds operations.Conducting grounds inspection rounds, park cleanup and maintaining park look.Mixing, pouring, finishing basic concrete.Mowing, edging, and fertilizing lawns, weeding and mulching landscape beds, trimming small trees, hedges and shrubs, removing unwanted, dead or damaged trees.Planting shrubs, flowers, and treesPressure washing and cleaning exterior surfaces.Seasonal catch basin cleaning and maintenance.Setting up and moving parking blocks, planters, and landscaping fixtures.Maintain a safe and clean work environment.Maintain effective relationships with supervisors, employees, and the public.Suggest improvements to cleaning process/equipment.Review and Follow Safety Documentation (Toolbox Talks, FLHA, SOG’s Policies) to staff pertaining to Equipment Operations.Ensure crews are informed of and are wearing the appropriate PPE for tasks.Perform other related duties as assigned. What else? Must have at least4 years of Grounds and Landscape Maintenance experience.Must have at least4 years of hands-on tools and Landscaping experience.Ability to operate a variety of tools and power tools safely and effectively.Post-Secondary training in Stonework, Landscaping or Civil Grounds work is an asset.Must have a valid Class 5 BC Driver’s License and provide an up-to-date Driver’s Abstract confirming a clean driving record.Forklift experience and operator’s license and asset.Must be capable of manoeuvring heavy equipment on own or with assistance.Must be physically able to work in awkward positions.Must be a good communicator, capable of reading and writing for the purposes of written or oral instructions, timesheets and completing Limble Work Orders.Must be able to read, write and speak English.Must be capable of working independently.Must be able to perform detail-oriented work accurately and effectively.Must have effective interpersonal skills, including tact diplomacy and flexibility to work effectively with management, staff, contractors, and the public.Work Schedule: Monday to Thursday 7:00AM – 5:00 PM OR Tuesday to Friday 7:00AM – 5:00 PM.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Specialist, Communications & Community Relations
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the PNE. The Communications & Community Relations Specialist reports to the Manager, Communications & Community Relations. They will play a key role across the entire organization by supporting the communications strategy as it pertains to content, platforms, and audience groups both internally and externally.This position will work with key internal stakeholders to centralize and focus messaging across the following audience groups: guests, clients, suppliers, partners and employees.Why join our team? Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutionsProud to be ranked in the top 10 as one of BC’s most loved brands – BC Business 2020 What will you do this year?In your role as Communications & Community Relations Specialist your primary accountabilities will be as follows:Community Relations: Support with the community advisory group and lead the youth council and neighborhood focus group including facilitating nomination process, agendas, meeting content and reporting results.Maintain relationships with the Hastings-Sunrise area community groups, BIA and neighbors and represent the PNE at community events.Manage community programs such as donations, neighborhood grants, events, and neighborhood ticket recognition.Manage all community communications including newsletters, website content, social content and provide exceptional neighborhood-guest experience.Manage, facilitate, and report on all neighborhood initiative needs such as sound mitigations, neighborhood cleanliness, public safety, and traffic congestion.Support organizations’ community engagement and consultation requirements.Support Office of the President in ensuring the public board meeting community content is developed, prepared, and communicated. Internal Communications: Makes recommendations on best practices regarding content, timelines, tools and audiences.Reviews and evaluates the organization’s internal communications performance on a regular basis, establishes proper measures of performance, and as needed provides feedback for modification.Ensures a cohesive voice and messaging across internal departments. External Communications: In conjunction with marketing, develop stories and content from across the organization and the community for social, websites, presentations, and corporate storytelling.Takes complex information and creates content that is easy and fun to engage with.Supports the PNE Media Relations and Government Relations leads to ensure that all key public messages are translated across key communication channels (internal and to external business community relationships) to ensure consistency.Provides internal departments with external communication tools like key speaking points, frequently asked questions and organizational updates for their suppliers, clients, vendors, partners and guests.Plan, write and manage the design, content, and production of the PNE Annual Report. What else? Must have a degree in corporate communications, marketing, public relations, or journalism.Must have 1-5 years of communications experience with a focus on internal communications, corporate communications, and community relations.Innovative thinker, with a track record for translating strategic thinking into action plans and output.A passion for live entertainment and nonprofit industries.Knowledge of unionized working environments and/or large decentralized teams is an asset.Excellent writing skills and oral communication with the ability to easily establish new relationships internally and externally.Ability to influence and affect change.Experience partnering across large, highly collaborative teams, able to effectively communicate and work with individuals at all levels within and outside the PNE organization.Strong judgment and resilience in the face of challenge.Intellectual rigor to tackle complex communication and reputational issues and support the development of robust solutions.Project management skills.Strong acumen around social media platforms.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creativeResults-oriented collaboratorAble to meet tight deadlines and work effectively in a high-pressure environmentTactful change makerCommitted to striving for excellenceCreative and collaborative team playerEager to make a differenceAppreciates an environment that runs actively on weekdays, evening and weekends all year Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 -$75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Apprentice Nursery Practitioner
What will you be doing day to day? As an Apprentice Nursery practitioner, you will have the opportunity to rotate around the nursery rooms and Forest School, gaining hands-on experience in all areas of our nurseries. This, coupled with your apprentice training in Early Years, will equip you with all the skills, experience and qualification to apply to progress into a qualified educator role with us. This Apprenticeship will either be for a level 2 early years practitioner or level 3 early years educator depending on experience. From there, you can develop your career at N, opting for a managerial route, or pursuing a specialism in an area that excites you. This role is for multiple positions due to the growth of the business. The role is a full-time position (40h working week, 20% of which is spent on learning). Day to day you will learn to: Support your team in the delivery of basic childcare routines Be responsible for the delivery of our 'learning through play’ educational ethos Innovate with activities and constantly challenging your children’s learning and development Build and maintain excellent relationships with parents Promote child welfare and ensure safeguarding procedures are followed- Work a flexible shift pattern within the opening hours (7am-7pm) What can we offer you? £19,656 for Level 2 early years practitioner or £20,717 for Level 3 early years educator Funding of your apprenticeship You’ll be part of N Academy which could put you on track for an EY degree once your apprenticeship is complete Performance related bonus of up to £750 per year (once working within ratio) Up to 32 days holiday a year (including bank holidays, 1 day off for your birthday and 3 days during Christmas and New Year) to start (rises with length of service) Free daily lunch and drinks Personal development fund of £100 per year Professional development, specialisms, coaching and mentoring through our N Academy Annual clothing allowance of £100 (no uniform) Enhanced Maternity, Paternity, Adoption and Shared Parental leave pay for all team members after 2 years continuous service with N 5 days full sick pay and, depending on individual circumstances, we may offer up to 5 days discretionary leave Paid training including 2 inset days per year Childcare discount of 10%, rising to 25% when you become a Nursery Manager Emergency childcare: 6 back-up childcare days in any of our nurseries There's more… Round the world trip and 2 weeks additional holiday for 5 years’ service Refer a friend bonus of £500 (plus other incentives) for existing and ex-employees Amazing wellbeing benefits including one wellbeing week per term, Headspace premium membership, free counselling, 10% ClassPass membership discount, hardship fund Season pass loan and cycle to work scheme To become an apprentice, you must: Be 16 or over Not already be in full-time education As an apprentice you’ll: Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job Get paid and receive holiday leave Get hands-on experience in a real job Study for at least 20% of your working hours Complete assessments during and at the end of your apprenticeship Be on a career path with lots of future potential Training Outcome: This vacancy is for a permanent position within N Family Nursery upon the successful completion of the apprenticeship programme Employer Description:★ 4.5 Glassdoor rating and N.1 highest quality, Outstanding nursery group in the UK Ofsted leaderboard! Would you like to join a fast growing nursery group with outstanding progression opportunities? We started with one nursery in 2017 and now have 20, and growing! Are you passionate about inspiring and developing the next generation to reach their full potential in this ever-changing world? At N Family Club, we’re rethinking careers in early years and challenging the way things are done in the sector. We empower you to reach your potential by supporting you with a mix of development initiatives and an unparalleled learning environment through our very own N Academy. We offer industry leading salaries, a refreshed approach to flexibility to ensure you have a positive work-life balance and a second-to-none benefit package.Working Hours :Days and shifts to be confirmed. Work a flexible shift pattern within the opening hours (7.00am - 7.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Associate Project Quantity Surveyor
We're growing fast — and we’re looking for a commercially strong, operationally sharp Project Quantity Surveyor to help shape the next stage of our journey.This pack outlines exactly what we’re looking for, what the role involves, and the kind of person who will thrive at Onyx.Role PurposeTo support of all post-award commercial and scope-validation activities once a project is marked “Closed Won” in Salesforce. This includes verifying the BOQ, undertaking site surveys, preparing operational scopes and cost sheets, supporting valuations, and supporting commercial control throughout the delivery of fire doors, fire stopping, and wider passive & mechanical fire protection projects.About Onyx Fire & SecurityOnyx Fire & Security is one of the UK’s leading fire safety specialists, delivering critical life-safety systems across commercial, residential and hotel & leisure sectors.Since 2008, we’ve focused on creating safer buildings through: Mechanical & Electrical Smoke ControlPassive Fire ProtectionFire Engineering & Asset Management We’re a growing, ambitious SME with a strong operational culture — and this role will be central to shaping our commercial success as we scale.The Role:As our project QS, you will support the estimating team and the commercial lead from the moment a project becomes live.You’ll support the creation of scope validation, operational documentation, commercial controls and ongoing financial performance — backed by a senior QS.You’ll work closely with the Head of Projects while overseeing project values from £200k to £3m, typically lasting 2–10 months.What You’ll Be Responsible For Supporting with the estimating before a project goes liveValidating sold scopes and converting BOQs into operational documentationVisiting sites to verify quantities, access, constraints and real-world conditionsProducing Scope of Works packs and updating cost sheetsPreparing monthly valuations and signing off works completed on sitePreparing, negotiating and agreeing variationsSupporting commercial discussions with clients and internal stakeholdersSupporting projects under JCT contracts, including variations, claims and disputesSupporting with pricing strategy, margin control and commercial forecastingJoining the CVR meetings and looking at commercial visibility across each projectActing as a trusted support to the Senior QS 2. Scope & Costing Documentation – working with the Senior QS to: Produce a formal Scope of Works Pack, including drawings, schedules, measured surveys and technical clarifications.Prepare the Operational Costing Sheet, including labour, materials, access requirements, prelims, and subcontractor packages.Clean up / restructure sales BOQs to ensure operational clarity and compliance with BM Trada / ASFP / project-specific requirements. 3. Stakeholder & Client Interface – alongside the Senior QS: Liaise with Project Managers, Site Managers, Sales, and the Client team to ensure all commercial matters are managed professionally.Respond to commercial queries, RFIs, and contract-related correspondence.Support the operational team in delivering high-quality, compliant works in line with the programme. 4. Compliance & Quality Ensure all commercial outputs align with compliance frameworks (BM Trada, ASFP, Building Safety Act, and client-specific standards).Support the creation of design packs and technical documentation where required. About You: The Person Who Will Excel HereWe’re looking for someone who combines commercial sharpness with operational instinct — someone who thrives in a role with both structure and autonomy.Experience & Technical Strengths 5+ years QS experience (ideally in a specialist subcontractor)Excellent document-production and client-facing communicationSolid Excel/Sheets skills and BOQ understandingExperience supporting with valuations, variations and financial controlChartered Surveyor (RICS) or equivalentExperience working with Salesforce, OneTrace, Procore or similar systems beneficial.Understanding of BM Trada schemes / ASFP guidance / BSA Golden Thread requirements beneficial.Full UK driving licence. Traits & Mindset Commercially ambitious with strong attention to detailProactive, structured and able to work independentlyConfident in negotiations and client conversationsComfortable in a fast-moving, scaling SME environmentStrategic thinker with the ability to forecast, challenge and improve processes Why Join Us?This isn’t just another QS role — it’s a chance to shape the commercial direction of a growing specialist contractor.You’ll get: A pathway to Senior QS & Commercial ManagerDirect influence over profitability, strategy and operational excellenceExposure to high-profile, prestigious estates across London & the UKA high-performance, digitally-enabled working environment25 days holiday + bank holidaysPension + ongoing development opportunities How to Apply:If you are intersted in this position and would like to learn more we would love to hear from you. Please attach your CV to the link provided and we will be in contact. ....Read more...
Level 3 Apprentice Estimator/Construction Support Technician
The following is what you will be trained to do during the 2 year apprenticeship. Apprentices will have the opportunity to rotate departments to gain knowledge and experience of all areas within the business. This will include: Estimating CAD/Draughting & Technical Pre-Construction, Contracts & Operations Compliance & Document Management Financial/Accounts Key Objectives Work alongside and report directly to the Senior Estimator. Attend site meetings with the Contracts and Commercial Departments to develop an understanding of project requirements and assist with measuring works. Support the preparation of accurate and competitive cost estimates. Assist in managing enquiries, tenders, and project documentation within the estimating department. Develop knowledge of the estimating process within the construction and cladding sector. Key Responsibilities include, but are not limited to: Estimating Support Assist with cladding estimating and measurement of works. Prepare estimates using Microsoft Excel spreadsheets. Assist with the preparation and formatting of tender submissions. Obtain prices and quotations from suppliers and manufacturers. Assist in evaluating tenders and preparing summary information for review by the Senior Estimator. Enquiries & Tender Administration Receive and manage enquiries via post, email, and telephone. Complete Enquiry forms Enter new enquiries into the Tender Register. Check enquiry documentation including drawings and specifications. Download and organise project drawings and specifications for review by the Senior Estimator. Prepare and maintain the Quotation Follow-Up Register. Prepare quote feedback reports. Reject enquiries where necessary in consultation with senior staff. Supplier & Client Liaison Liaise with suppliers and manufacturers to obtain project leads.Obtain supplier pricing information. Conduct credit checks on clients and update the credit risk documentation. Liaise with the Small Works Contracts Manager regarding site visits and estimates. Project Coordination Assist with organising workload and prioritising tender return dates. Attend pre-let meetings with senior management where required. Support handover meetings with the Commercial and Contracts Departments following successful tenders. Assist with organising the Tender Lists and tracking return dates. Maintain and distribute weekly tender chase-up lists. Site & Project Support Attend site visits to assist with measuring works and understanding project requirements. Liaise with the Contracts Department regarding technical or unusual project details. Administration & Office Support Maintain accurate filing systems for estimating documentation. Update registers and reports when orders are received. Create and maintain job files for new projects. Assist with general office duties including: Changing plotter paper and cartridges Answering the phone and taking messages Greeting visitors and answering the door Training:This role is designed as an apprenticeship position and will include structured training and practical on-the-job learning in: Cladding & Roofing estimating Tendering procedures Commercial awareness Construction documentation and project coordination Training Outcome:Successful completion of the apprenticeship and development within the role may lead to ongoing employment and progression opportunities such as: Assistant Estimator Estimator There are also options to progress onto a Level 4 Higher Apprenticeship in one of the Construction In the Built Environment (CIBE) programmes. However this is dependent on if the job role is suitable, the employer is happy to support and the candidate is willing to.Employer Description:At Cladceil Ltd we’ve been a leading East Midlands based Roofing and Cladding contractor in the cladding industry since 1986. With decades of experience, we specialise in providing innovative, high-quality cladding solutions for industrial, commercial retail and leisure projects. With extensive experience, we deliver high-quality, competitive solutions for all types of roofing and cladding projects. As approved contractors for major roofing systems in the UK, we ensure on-time, on-budget delivery, regardless of project size. Our skilled team manages every aspect from survey to project completion, ensuring clear communication throughout. We specialise in both new builds and refurbishments. We hold numerous accreditations, including CHAS, ISO9001, ISO14001, ISO45001, Constructionline Gold & SMAS. We are Members of NFRC & The Supply Chain Sustainability School. Our Estimating team provides detailed quotations, offering value engineering to keep costs within budget. Our draughting team produces precise CAD drawings and solutions, including O&M files upon completion. The experienced Contracts team ensures projects meet deadlines, budgets, and quality standards, with all necessary health and safety documentation provided. Our commitment to excellence, durability, and design has made us the go-to choice for architects, clients, and property developers. We pride ourselves on staying at the forefront of industry trends while maintaining the core values of workmanship, integrity, and customer satisfaction. Operating primarily in the Midlands and South Yorkshire, we also work UK-wide. For more, explore our projects. Whether you’re looking for aesthetic appeal or functionality, Cladceil Ltd is your partner in transforming building envelopes with precision and style.Working Hours :Monday to Friday 7.30am - 4pm 30 mins unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Marketing Coordinator
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our core values: Enthusiasm, Excellence, and Evolution. We are committed to achieving our mission to “Deliver Memorable Experiences” for our guests, our employees, and the community.The PNE’s Sales and Marketing Department oversees marketing, corporate partnerships, group sales, facility sales, business development, and TicketLeader. From Playland campaigns to the PNE Prize Home Lottery, our team is passionate about delivering engaging campaigns and events that capture the imagination of our audience.The Pacific National Exhibition (PNE) is seeking a Coordinator, Marketing (Mat Leave) to support the execution of multi-channel marketing campaigns, help maintain brand consistency across all consumer touchpoints, and assist with the planning, coordination, and delivery of marketing materials and initiatives. Reporting to the Manager, Marketing, this role is ideal for a motivated and organized individual with a strong interest in branding, campaign coordination, and creative content development.Why join our Team? Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year? In your role as a Marketing Coordinator, your primary accountabilities will be to: Support the development and rollout of marketing campaigns across digital, print, outdoor, and on-site channels.Assist in creating and maintaining marketing materials, including signage, posters, and branded collateral.Coordinate creative project timelines, liaising with internal teams, external vendors, and contractors (e.g. photographers, videographers).Oversee coordination of photography for marketing and promotional needs, including scheduling, shot lists, and usage approvals.Draft and edit copy for campaign materials, including social media posts, brochures, and advertisements.Help manage the look and feel of the PNE site, including signage updates, promotional displays, and seasonal enhancements.Assist in the planning and branding of special event areas, such as the VIP Chalet, ensuring alignment with brand standards and enhancing guest experience.Support marketing analytics efforts by compiling reports, collecting campaign data, and researching audience trends.Contribute to the upkeep and organization of the PNE’s Digital Asset Management system.Assist in coordinating corporate branding and site look initiatives for new and existing events, rides, and guest experiences.Work collaboratively with other departments to support marketing needs and event promotions.Manage incoming comp ticket requests in coordination with ticketing and sponsorship teams, ensuring accurate tracking and timely distribution. What else? Post-secondary diploma or degree in Marketing, Communications, or a related field, or equivalent combination of education and experience1–3 years of experience in a marketing, communications, or creative coordination role.Strong written and verbal communication skills with a keen eye for detail.Comfortable working in a fast-paced, deadline-driven environment with multiple projects.Demonstrated ability to organize and prioritize tasks independently and as part of a team.Familiarity with marketing and design tools such as Adobe Creative Suite, Canva, or similar platforms is an asset.Understanding branding principles and experience maintaining visual consistency across campaigns.Previous experience supporting events, attractions, or tourism-related marketing is an asset.Knowledge of social media platforms, basic video/photo editing, or content scheduling tools is considered an asset.This role is required to be on-site at the PNE a minimum of 3 days/week.A valid BC driver’s license is an asset, as some travel between signage locations may be required.Successful candidates must undergo a Criminal Record Check. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $63,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Apprentice Exams and MIS Customer Service Administrator - HD
Your purpose: To undertake administrative and operational duties across the various departments within the MIS and Exams services To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working Provide a high level of customer service to stakeholders throughout the college In your role, you will be accountable for: Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency Assisting with the collating and checking of evidence for both internal and external audits and compliance checks Maintaining effective filing systems, electronic and manual for the Directorate Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation Dealing with enquires and queries received, including telephone and in person from both internal and external customers Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures Working flexibly across various departments and sites depending on workloads and time of year Working effective as both part of a team and as an individual in order to meet priorities and deadlines Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act. Being a champion and advocate for Equality and Diversity throughout College Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development Any other duties commensurate with your role that may be required from time to time. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going Access support from your tutor/assessor and your manager Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility: Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality - treating all customers as individuals Presentation - dress code, professional language Right first time You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment. Exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping ....Read more...