To work towards achieving the Level 3 Information Communications Technician apprenticeship.
The IT Apprentice will support the IT Manager with basic day‐to‐day IT support tasks, helping colleagues to use their computers, devices, and systems effectively.
This is a training role, designed to help the apprentice learn how IT support operates within a business environment that includes:
Office‐based staff
Home and hybrid workers
Installation and field staff working globally
Most duties will be carried out under close supervision, with ongoing guidance, support, and mentoring provided at all times.
This is an office-based role and is not suitable for remote working due to the hands-on nature of IT support.
Flexitime is available subject to business needs and by agreement with the IT Manager.
There may be occasional, infrequent weekend or out of hours working to support planned IT tasks such as server shutdowns or restarts. Any weekend working will be pre‐planned, supervised, and compensated with Time Off in Lieu (TOIL).
1. Basic IT Support
Help respond to IT support requests logged by staff Carry out simple IT fixes, such as:
Password resets
Helping users connect to Wi-Fi or VPN
Assisting with basic software or login issues
Pass more complex or unresolved issues to the IT Manager/ external support
2. User & Device Setup
Assist with:
Setting up new laptops, PCs, monitors, and basic peripheralsIssuing IT equipment to new starters, including basic desk setup, such as:
Checking network and power cables
Issuing standard equipment (keyboard, mouse, headset, etc.)
Collecting and carrying out basic checks on IT equipment returned by leavers, reporting any issues or damage to the IT Manager
Help keep basic records of IT equipment up to date
3. Supporting Remote and Field StaffAssist with basic remote support tasks, such as:
Helping staff connect to systems when working from home
Supporting installation and field staff with simple IT issues
Escalate issues that cannot be resolved quickly or safely
4. General IT Tasks
Help keep IT areas tidy, organised, and safe
Follow simple IT procedures and checklists
Update documentation when shown how
Carry out basic equipment checks and report any issues found
Escalate issues in line with IT procedures
Build positive working relationships with IT colleagues across the wider group, including teams based in Germany, to support knowledge sharing and effective issue resolution
5. Security & Good Practice
Follow IT and information security rules at all times
Treat company information and data as confidential
Report any lost equipment, suspected security issues, or concerns to the IT Manager
6. Training & Apprenticeship
Complete training as part of the Level 3 Information
Communications Technician apprenticeship
Attend training sessions, reviews, and assessments as required
Build an apprenticeship portfolio using everyday work tasks
Ask questions, take feedback, and learn from more experienced colleagues
Training:
Online masterclasses
Training Outcome:
A Full time role on completion of a successful apprenticeship
Employer Description:Kannegiesser is a leading, globally recognized manufacturer of industrial laundry technology and automation systems. Serving commercial textile service providers and large-scale facilities, they provide complete system solutions—including washing, drying, flatwork ironing, uniform processing, robotics, and logistics software. Working Hours :Monday- Friday
08:30- 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental....Read more...
Learn and Develop: Gain valuable IT skills through hands-on experience and training as part of your apprenticeship program.
Apprenticeship Training: Complete coursework and assignments required by your apprenticeship provider
1st Line IT Support: Assist staff and students at your assigned academy sites with their IT needs
Helpdesk Support: Provide remote IT support to users contacting our helpdesk, ensuring all issues are logged and addressed promptly
Equipment Maintenance: Perform regular maintenance, set up new machines, swap faulty devices, and repair or organize repairs for IT equipment
Issue Escalation: Escalate complex IT issues to appropriate colleagues
Smooth Operations: Ensure the smooth running of all computer equipment within the Trust and respond to urgent IT issues
Audio-Visual Support: Assist with school audio-visual systems and solve projector, interactive TV, and whiteboard issues, including support during school events
Project Roll-Out: Support IT project implementations across the Trust and partner schools
Site Visits: Travel to partner schools for IT patch visits and assist other academy teams as required
Policy Compliance: Implement systems and software in line with the Trust’s IT policy and advise on Health and Safety matters related to IT
Additional Duties: Perform other duties as agreed with the Trust’s IT Director
Training:Training will be delivered online for a 2 day period every 4-6 weeks, this will be delivered via a specialist coach from Baltic Apprenticeships.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Their commitment to integrating advanced technology into the learning environment ensures that their students and staff have access to the best resources. Working Hours :Monday to Thursday 8am-4pm, 8am-3:30pm on Fridays.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base.Company Overview:A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.Job Overview:The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.Here's What You'll Be Doing:Coordinating IT projects and ensuring effective communication between stakeholdersActing as a liaison between the development team and clients, managing change requests and resolving system errorsProviding system troubleshooting, incident management, user support, testing processes, and compliance proceduresWorking closely with the server hosting company to manage support requirements and technical issuesOverseeing new IT projects, ensuring deadlines and objectives are consistently metReviewing existing IT systems and projects to ensure optimal functionality and reporting issuesSupporting the IT Director in scoping new projects and attending client meetingsDelivering client training on IT systems to ensure users are well-equippedProducing comprehensive system manuals and documentation for both clients and internal teamsMaintaining clear, professional communication with clients, addressing queries and concerns effectivelyContributing to the continuous improvement of IT support processes and overall operational efficiencyHere Are The Skills You'll Need:Previous experience in IT support, project coordination, or a related roleStrong understanding of IT systems, software, and troubleshooting methodologiesExcellent communication and interpersonal skills for client and stakeholder liaisonAbility to manage multiple projects simultaneously with strong organisational skillsExperience working with server hosting companies and an understanding of hosting-related support requirementsKnowledge of IT project management methodologies and tools is advantageousFamiliarity with programming and web development conceptsProven ability to produce clear and concise system manuals and documentationStrong problem-solving skills with a proactive approach to issue resolutionA collaborative team player who can also work independently when neededWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £30,000 - £35,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteOpportunity to work on innovative IT projects within a dynamic and collaborative teamAccess to professional development and training opportunities to enhance your careerA career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday 9.00am - 5.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Familiarity with Microsoft 365,Windows 11 operating system,Motivated,Positive attitude,Passion for ICT,Hardware and software,Troubleshooting,Basic knowledge of networking....Read more...
You will be responsible for:
First line support
Imaging and maintenance of PCs
Setup, update and fault diagnosis of customer IT systems
General network support and troubleshooting
Call handling: Answering customer queries directly on the phone where required and maintaining accurate records
Maintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This is an auditable activity and must contain up-to-date records.
Installation of computers and peripheral devices (e.g. printers, scanners, mobile/smart phones)
Explaining technical issues in a clear way to non-technical clients
Answering the phone in a professional manner and, if relevant, passing on any information promptly.
Training:IT Level 3.Training Outcome:Information Communications Technician Level 3.Employer Description:At Jansa IT we are committed to delivering excellence when dealing with all your IT needs. Business’s face various challenges in running a successful business. The certainty of success comes from working with an IT company whose experience and expertise will move your business forward. The future of your business depends on how effectively you harness the power of technology. Jansa IT have been assisting customers develop their business for over 15 years, through IT and technology exploitation. We achieve this by identifying solutions, designing, implementing and managing your IT needsWorking Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
The IT Technician Apprentice will join the school’s IT team and work under the guidance of experienced IT staff and the IT Manager to provide support for students, teachers and administrative teams with day-to-day technical needs.
Key Responsibilities:
Identify and report IT issues in a timely manner to the IT team to resolve
Provide 1st and 2nd line technical support to staff and students, including troubleshooting hardware, software, and network issues
Handle support calls, log and manage tickets in the helpdesk system
Assist with the setup, maintenance, and repair of computers, printers, and other school IT equipment
Support the installation and configuration of software applications across the school network using device management software
Support the creation of new user accounts and the management of permissions to files and digital systems
Help maintain accurate records of IT assets including periodic audits of all hardware
Learn and adhere to school policies regarding data protection, safeguarding, and ICT security
Perform routine network administration tasks under the supervision and guidance of the IT Manager
Contribute to IT projects, such as system upgrades or new technology rollouts
Use remote access tools to assist staff to resolve issues over the phone
Write, and update how-to guides for staff for common issue resolution
Ensure helpdesk tickets are kept up to date and follow up with staff on any updates to outstanding problems
Training Outcome: A role may be offered to the right candidate upon successful completion of the apprenticeship.Employer Description:St Rose’s is the organisational name in which St Rose’s Special School, St Martin’s College and Residential Care sits within, working on the same site and sharing some facilities.Working Hours :37 hours per week Monday to Friday. Term-time only so the salary will be adjusted to reflect this . 1 day a week release for college sessions. Start/end time to be agreed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental,Patience....Read more...
The successful candidate will work alongside experienced IT professionals, supporting employees across multiple departments whilst learning key IT administration, support, networking, cybersecurity, and systems management skills.
This apprenticeship provides exposure to a wide range of technologies, business systems, and infrastructure, offering excellent real-world experience alongside formal training and development.
Key Responsibilities
Provide IT support to employees across the business.
Assist with logging, updating and resolving IT support tickets.
Support the setup of new users including accounts, passwords, hardware and permissions.
Prepare and deploy PCs, laptops, mobile devices and IT equipment.
Assist with troubleshooting hardware, software and networking issues.
Support Microsoft 365 administration including email accounts, MFA and user access.
Help maintain IT documentation, asset registers and system records.
Support printers, meeting room equipment and office technology.
Learn and assist with cybersecurity best practices and IT maintenance tasks.
Work with senior IT staff and third-party providers to resolve technical issues.
Support internal IT improvement and technology projects.
Develop knowledge across networking, systems administration, cloud services and IT infrastructure.
Any other duties required by the business in line with operational requirements.
Skills & Experience (preferred)
Passionate about IT and technology.
Basic understanding of Windows PCs and Microsoft Office / Microsoft 365.
Strong willingness to learn and develop technical skills.
Good communication skills and confidence speaking with users.
Organised with good attention to detail.
Ability to work well independently and within a team.
Basic knowledge of computer hardware or networking would be advantageous.
GCSEs (or equivalent) including Maths and English preferred.
Previous IT study, college course, hobby projects or certifications would be beneficial but not essential.
Training:Information Communications Technician Level 3 Apprenticeship Standard. You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Founded in 1982, Acclaim Handling Ltd is a leading UK materials handling specialist, delivering expert solutions across forklift supply, hire, service, and operator training.
With 8 depots nationwide, over 160 employees, and a turnover of £26m, we continue to invest heavily in technology, infrastructure, and people. A £12 million redevelopment of our Purfleet headquarters is currently underway, supporting the next phase of growth for the business.
We actively encourage progression and development, providing employees with opportunities to gain experience, develop skills, and build long-term careers within the company.Working Hours :Monday - Friday, 8:00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Troubleshooting,Passion for IT....Read more...
Community & Culture CoordinatorManchester (required) Office basedBrand & Culture teamEstablished companySalary - £27k paApplicants must be eligible to work in the UKAim Smarter sits at the centre of the promotional products industry, supporting thousands of independent distributors and supplier partners across North America. It is not a startup. It has scale, infrastructure, and real industry credibility. But increasingly, it is becoming something more: a company focused on rebuilding how an entire industry connects, communicates, and thinks about its future.That shift needs someone who understands how culture actually works.What this role isThis is not a content calendar job. It is not a social media executive role with a fancier title. It sits at the intersection of brand, community, content, events, and relationships. One day you might be helping shape how Aim communicates something new. The next you are coordinating a curated member experience in a city you have never been to, or capturing a moment that needs to exist as content before the room has even cleared.The through-line is this: you understand that culture is not what a brand says about itself. It is what people feel when they are inside it.“The work is deliberately interconnected. Brand, community, storytelling, events, relationships, and member experience all inform each other here.”What you would actually be doingSupporting the development of something we are building on the relational side of the business a community initiative designed to give the industry a genuinely different kind of social infrastructure. We are not going to fully explain it here. Part of the appeal of this role is being inside something interesting as it takes shape.Working closely with the Brand and Culture team on content: ideating, helping execute, and capturing moments that feel genuinely worth sharing. Reels, carousels, behind-the-scenes documentation, community storytelling. You will have creative input and creative responsibility.Coordinating logistics across multiple things moving at once — venue relationships, member communication, in-person experience operations, content scheduling. The ideas are only as good as the execution behind them.Helping shape how Aim shows up to its audience. That means understanding the brand well enough to contribute to it, not just deliver from it.The kind of person this is actually forYou are naturally good with people. Not performatively good. Actually good. You notice things. You remember names. You follow up. In a room full of strangers, you find a way to make a few of them feel less like strangers.You understand social media the way someone who grew up with it does, not the way someone who learned it from a course does. You have instincts about what lands, what feels try -hard, and what people actually stop to watch.You are organised enough to hold multiple moving parts without losing something. Proactive enough not to wait to be told what needs doing. Curious enough to have formed actual opinions about brands, culture, and how people communicate online.You do not need a degree to prove you are capable. You need a perspective and the willingness to use it.Socially intelligent | Operationally capable | Content-native | Culturally fluent | Relationship-builder | Events coordinationWhat aim is likeIt is an in-person role. Not because of policy, but because the work requires immersion. You learn by being inside the conversations, the decisions, and the dynamics. The team is small and connected. Departments do not operate in silos here. What you contribute to brand will show up in events. What you learn from the community side will shape content. That is the point.This is an established company with serious infrastructure — not a chaotic startup in a WeWork. But it thinks like a company that knows it has something to build, and it wants people who want to build it.Application ProcessOnce you apply, you will receive an email with details of the next stage.You will be asked to submit your CV along with a short 2–3 minute video introducing yourself and talking about one of the following:
A brand, community or cultural initiative you think is doing it right, and why.Something most brands are getting wrong about online communication.Something you have created, built or contributed to, and why it mattered to you.
No script, polish or production value is required. We simply want to see how you think, communicate and what you care about.Aim Smarter is based in Manchester. This role requires you to be Manchester-based and in the office. Remote applications will not be considered. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
This list is provided as an indicative guide to expected duties only:
Deal face to face with customers in our retail store
Diagnose, repair, install and maintain computers and other IT related equipment and services
Answering and directing phone calls
Organising and scheduling appointments
Assist in the preparation of regular scheduled reports
Follow office policies and procedures
Maintain records held in companies’ electronic systems
Provide general support to visitors
Act as the point of contact for internal and external clients
Any other reasonable duties required by company management
Training Outcome:
It is anticipated that the successful candidate will progress onto a Level 3 (or equivalent) accredited training course with Canny Clever Group Limited once the Level 2 apprenticeship is completed
Employer Description:As a dynamic and growing business, we are set to enjoy a period of rapid growth over the next twelve months as we adapt to an ever-changing marketplace.
Our current core services focus on Retail IT and B2B IT Services, as we move forward, we are refocusing on B2B IT Services and Leisure Based IT Sales and Events as we explore new ways of leveraging markets to introduce new hardware and software.
We will continue to operate as a fully independent IT Provider in the Retail and B2B sectors.Working Hours :Standard hours between Monday - Sunday, 08:00 - 20:00.Skills: ....Read more...
IT ManagerLocation: Antwerp, Belgium Salary: Competitive Languages: Fluent English required, Dutch and/or French preferred, German is a plusAn exciting opportunity to join a fast-growing hospitality and lifestyle brand currently expanding across Europe. This role is ideal for a hands-on and strategic IT professional who enjoys working across multiple departments and driving technology improvements in a fast-paced environment.As IT Manager, you will oversee the company’s technology ecosystem across multiple properties, including hardware, software, PMS, POS, reporting tools, integrations, and infrastructure. You’ll also support upcoming hotel openings and work closely with external IT and software partners.Key Responsibilities
Oversee and optimise IT systems across all propertiesManage PMS, POS, reporting tools, and software integrationsSupport technology setup for new hotel openingsDrive automation, reporting, and data management initiatives using Power BICoordinate with external IT and software partnersTroubleshoot system and operational issues across departmentsSupport long-term technology and infrastructure strategy
Requirements
Experience in IT operations, hospitality technology, or digital infrastructureStrong understanding of PMS, POS, reporting tools, and integrationsExperience with Power BI and data reporting preferredHospitality or multi-site experience is a plusSolution-oriented, hands-on, and proactive mindsetFluent English required; Dutch and/or French preferred, German is a plus
....Read more...
Provide first-line IT support to staff and learners
Assist with troubleshooting hardware, software, and basic network issues
Support the setup, installation, and configuration of IT equipment
Log, track, and update IT support requests using the service desk system
Communicate clearly with customers to provide professional support
Assist with diagnosing faults and carrying out basic fixes
Support testing and rollout of new software, systems, or equipment
Help create and update IT Knowledgebase documentation such as guides and procedures
Follow IT security, data protection, and health and safety policies
Work towards successful completion of the apprenticeship
Training:
Enrolment on a Level 3 ICT Information Communication Technician Apprenticeship
Allocated time during working hours for off-the-job training and study
Ongoing mentoring and progress reviews
Development of technical, professional, and employability skills
Training Outcome:The opportunity to become a full time employee of the college and member of the Kirklees College IT support team.Employer Description:Kirklees College is one of the largest colleges in the country, serving learners, employers, and communities across Kirklees. Staff benefit from modern facilities including a gym, hair and beauty salons, and a fine dining restaurantWorking Hours :Monday - Friday 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
Provide 1st and 2nd line IT support to customers, remotely and on-site
Diagnose and resolve hardware and software issues, including Windows and Mac operating systems
Respond to IT requests within agreed SLA timeframes
Install and configure IT equipment in office, remote, and on-site environments
Set up user accounts, email addresses, and groups
Maintain accurate documentation of processes, configurations, and critical information
Support upgrades of IT hardware and software
Troubleshoot printers, copiers, and scanners
Communicate clearly with customers, keeping them updated on progress
Work collaboratively with the wider team, sharing knowledge and updates
Support IT projects and attend training as required
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Are you passionate about tech and ready to kickstart your career in IT? We’re looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK.Working Hours :Monday - Friday, 10.00am - 7.00pm, (1 hour unpaid lunch break per day).Skills: Communication skills,IT skills,Problem solving skills....Read more...
Answering first-line IT support calls and emails from our team and clients, and logging each one on the system
Helping users with everyday tech problems like password resets, logins, email and printer issues
Setting up new user accounts and devices and getting them ready to use
Working through common Microsoft 365 and Windows queries with support from the wider team
Keeping support tickets up to date so everyone can see what has been done and what is still outstanding
Escalating anything more complex to senior colleagues or our IT partner, and learning from how it gets resolved
Following our security and data protection processes on every job
Getting to know our phone systems and CRM so you can support the team that relies on them
Building your skills each day through training, shadowing and hands on practice
Training Outcome:Starting 1st Line IT Support, working up to 2nd / 3rd Line support. Employer Description:SinglePoint Calls was founded in 2022, Since then grown to offering multiple services, such as Call Answering Service, IT Support, Outbound Calling, and Live Chat. Working Hours :Monday to Friday 08:30 - 17:00, may include evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level 3 ICT qualification — with a genuine permanent role on offer at the end.
As an IT Support Apprentice, you'll earn while you learn. You'll spend most of your time working alongside our experienced engineers, building real-world IT skills with genuine clients — not just classroom exercises. Alongside the day job, you'll work towards a nationally recognised Level 3 qualification in IT.
This is a real job with real responsibility from the outset, in a friendly team where your contribution genuinely matters. You don't need to know everything already — you need the enthusiasm to learn and a willingness to get stuck in.
Duties and Responsibilities
Answering support calls and emails, and logging tickets in our helpdesk system
Helping diagnose and resolve IT problems for clients — everything from password resets to network faults
Accompanying engineers on client site visits to learn hands-on installation and troubleshooting
Setting up new laptops, PCs, printers and user accounts for clients
Supporting the team with Microsoft 365 queries (Teams, Outlook, SharePoint and OneDrive)
Learning to use professional IT tools, including remote monitoring and support platforms
Keeping records and documentation up to date
Helping clients feel confident and supported — customer service matters just as much as technical skill
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades.Training Outcome:
Our aim is to offer a permanent role on successful completion of the apprenticeship
Ongoing mentorship from experienced engineers who are invested in your development
Real scope to grow with the business as we expand across West Yorkshire
Employer Description:Optionbox is a growing Managed Service Provider (MSP — a company that looks after other businesses' IT and technology) based in Morley, Leeds. We look after IT, phones, internet, CCTV and security for businesses across West Yorkshire, and we're known for picking up the phone in under 8 seconds.Working Hours :Monday-Friday, 09:00 - 17:00.Skills: Communication skills,Problem solving skills,Enthusiastic,Keen to learn,Organised and reliable,Positive can-do attitude,Punctual and trustworthy,Take on new challenges....Read more...
First line IT Support via phone, email, Teams and in person
Create and manage user accounts across platforms including but not limited to Active Directory, Autodesk and Adobe
Supporting all current and future company accreditations involving IT
Carry out internal audits on software usage, user accounts, permissions and assets
Maintaining and supporting all printers within the business
Helping maintain an up-to-date IT asset system
Setup, maintain and support all computers, printers, mobiles and tablets
Help maintain and manage our mobile device management system
Help with all cyber security related tasks and/or projects
Create, maintain and update file server shares and permissions
Support internal IT systems
Help maintain and improve our cyber security posture
Support WEEE disposal
Create, update and maintain internal IT documentation
Support with leavers process
Create and update internal scripts in Powershell, Batch and Bash
Assisting with Ethernet and fibre cable installations
Supporting VoIP phone systems and desk phones
Helping with user account setup, password resets and permissions
Learning networking basics including routers, switches, Wi-Fi and firewalls
Training Outcome:After completing the apprenticeship, you will have the opportunity to progress onto a Level 4 programme, move into a full-time IT Technician role, and begin working towards recognised professional membership.Employer Description:Trant Engineering Ltd has a long history of engineering and construction excellence, delivering high quality EPC engineering and construction services throughout the UK and overseas. We successfully design & deliver complex engineering projects in sectors such as Process & Water, Energy, Defence and Nuclear.Working Hours :Monday to Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
You will be responsible for:
Provide day‑to‑day administrative support across the business
Manage incoming calls, emails, and general enquiries
Assist with filing, document management, and maintaining accurate records
Support the smooth running of the office, including ordering supplies and organising schedules
Assist with basic bookkeeping tasks
Help process invoices, receipts, and purchase orders
Support credit control activities and maintain financial records
Work with the accounts team to ensure accurate data entry and compliance Marketing Support
Assist with creating and scheduling social media content
Help prepare marketing materials, newsletters, and promotional campaigns
Support website updates and content creation
Contribute ideas to marketing meetings and brand‑building activities Sales Administration
Prepare quotes, proposals, and sales documentation
Maintain CRM records and update customer information
Support the sales team with follow‑ups and customer communication
Assist with reporting, tracking leads, and monitoring sales activity
Training:
Business Administration Level 3
Training Outcome:
Business Administration Level 3
Employer Description:At Jansa IT we are committed to delivering excellence when dealing with all your IT needs. Business’s face various challenges in running a successful business. The certainty of success comes from working with an IT company whose experience and expertise will move your business forward. The future of your business depends on how effectively you harness the power of technology. Jansa IT have been assisting customers develop their business for over 15 years, through IT and technology exploitation. We achieve this by identifying solutions, designing, implementing and managing your IT needsWorking Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Team working,Analytical skills,Number skills,Presentation skills....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
What You’ll Do:
Provide first-line support to colleagues with general IT and computer-related queries
Assist with business system queries (NAV / Business Central), developing towards becoming a system ‘champion’
Act as a key point of contact between Silteq and the external IT service provider
Support with PC and laptop setup, decommissioning, and replacement
Assist with the purchasing and coordination of IT equipment
Maintain and update the IT asset register
Support operational IT activities related to service providers
Assist with identifying and implementing digital improvements to processes and workflows
Provide general IT-related support to management within a manufacturing environment
Training:
A nationally recognised ICT apprenticeship qualification
Off-the-job technical training and learning workshops
On-the-job training and mentoring at Silteq
Ongoing support, reviews, and guidance from the training provider and employer
Training Outcome:
On successful completion of the apprenticeship, there is the potential for permanent employment within Silteq, salary progression, and access to further training and development opportunities
Employer Description:Silteq is part of the RTG Group, an industry-leading specialist supplier within the silicone, valve, and manufacturing sector. The business is committed to investing in people, technology, and continuous improvement, with a strong focus on developing future talent through apprenticeships and structured career pathways.Working Hours :Monday- Friday, 8.30am- 5.00pmSkills: Communication skills,Problem solving skills....Read more...
The IT Apprentice will support the day-to-day IT operations of the business working alongside our Operations team. This apprenticeship is ideal for someone passionate about technology, problem solving and learning how IT supports modern automation systems.
Key Responsibilities: Provide first line IT support to office staff Assist with setup and maintenance of computers, laptops, printers and mobile devices Support installation and configuration of networking equipment including routers, switches and Wi-Fi systems Maintain user accounts, passwords and IT documentation Help troubleshoot hardware, software and connectivity issues Support cloud-based systems such as Microsoft 365 and remote access tools Assist with cyber security best practices and system updates Learn and follow company procedures, health and safety, and data protection policies Provide excellent customer service when assisting colleaguesTraining:The apprentice will attend online lessons one day per week, to work towards their ICT Level 3 Apprenticeship Standard.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace, once every 6-8 weeks.Training Outcome:
There is the potential of a permanent position for the right canidate
Employer Description:EasyGates Ltd is a specialist gate automation and smart home automation company delivering innovative security, access control, and intelligent home technology solutions. We pride ourselves on delivering high quality customer service and cutting-edge technology solutions.Working Hours :Monday to Friday, 9am- 5pmSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Initiative....Read more...
Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets.
Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focused on servers, memory, CPUs, GPUs, and enterprise IT hardware.
This is a high-growth division targeting global demand across data centres, OEM surplus, IT refurbishment, and secondary market distribution.
The Opportunity
We are seeking an experienced Account Manager / Trader / Business Development professional with strong knowledge of the finished goods IT hardware market, including servers, memory modules, storage, and related enterprise infrastructure equipment.
This is a commercial, revenue-driven role, responsible for building and expanding global relationships and sourcing high-value opportunities within the secondary and surplus IT hardware market.
You will be joining at an early stage of this division, with the opportunity to significantly influence growth and earnings with fast career progression available in a fast-scaling organisation.
Key Responsibilities
Develop and manage global accounts across servers, memory, and IT hardware resale markets
Source, price, and close deals in secondary and surplus enterprise hardware
Build relationships with OEMs, distributors, refurbishers, and data centre operators
Identify trading opportunities in excess, decommissioned, and refurbished IT assets
Drive gross profit through high-value transactional and repeat business
Work closely with internal sourcing and logistics teams to deliver fast turnaround
Expand market presence across North America, Europe, and select global regions
Candidate Profile
The ideal candidate will have:
Experience in servers, memory, IT hardware, or finished goods trading
Strong understanding of enterprise IT infrastructure (CPU, GPU, DRAM, storage, servers)
Background in data centre hardware resale, or secondary IT markets essential
Proven track record of generating significant GP (ideally $500K+ annually)
Strong commercial acumen with ability to operate in fast-moving trading environments
Existing network within OEMs, refurbishers, distributors, or data centre ecosystems
Entrepreneurial, self-driven, and highly results-focused
Package & Benefits
Highly competitive base salary (aligned to experience and performance)
Uncapped, high-percentage (20%) commission structure
Significant earning potential for top performers
Early-stage division with strong growth trajectory
Global remit and flexible working environment
Why This Role?
Rare opportunity to join a new and expanding finished goods division
High-growth market with strong global demand for product
Significant autonomy and direct commercial impact
Strong earning potential driven by performance, not structure or tenure
Opportunity to shape a key growth area within an already established global business
How to Apply
Please send your CV to yskelton@redlinegroup.Com for immediate consideration.....Read more...
It is King's Service Centre's mission to support and deliver innovation and excellence to King's College London, working towards our Vision 2029.
As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to staff and students at King's College London, delivering exceptional customer satisfaction and a personalised service, whilst achieving the defined service performance KPIs. The Service Desk is a 24-hour contact centre, supporting IT, Estates & Facilities, Switchboard, Student and Residencies queries.
The postholder will handle frontline queries from various sources including:
Email
Self-service
Telephone
It is vital that the post holder has excellent troubleshooting, communication and customer service skills. The post holder will work closely with colleagues in King's as well as other key stakeholders and will use the Service Management toolset to record service requests and incidents.
This position requires a high percentage of First Contact Resolution, request fulfilment and problem-solving using various diagnostic tools. In addition, interpersonal skills are required to support customers and handle escalations in-line with King's Service Centre's policies and procedures.Training:You will be working towards a Level 3 Digital Support Technician apprenticeship standard.
You will receive on and off the job training and support from your tutor and an Apprenticeship Advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.Training Outcome:Many apprentices progress through the variety of roles either within our Cornwall office or on one of our London campuses.Employer Description:King's Service Centre was set up as a home to innovative and forward thinking service team supporting the services of King's College London.
Our Service Centre brings highly skills career opportunities to Cornwall, through recruiting locally, through investing in staff training and development, and through Graduate and Apprenticeship opportunities.
King's Service Centre provides first-line IT support to the 50,000 strong King's College London community of students, academics, researchers and professional staff - 24 hours a day, 7 days a week, 365 days a year. It is also home to King's Estates and Facilities, Residencies, NMES and HR Service Desks, King's Online, IT third line technical support teams and Business Operations.Working Hours :The hours for this post are 8.5 hours per day (inc 30-minutes lunch break). Covering 07:00 - 21:30, on a 5-in-7 basis.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
A game-changing opportunity for a Senior Business Development Manager to join a fast-growing IT consultancy based in London. This hybrid role is ideal for professionals experienced in strategic partnerships, client relationship management, and account growth. You’ll help shape the commercial strategy of a dynamic business within the data processing and hosting space.About the CompanyThis is a well-established technology consultancy delivering IT solutions and infrastructure services to enterprise clients. Operating across key verticals, the company values innovation, accountability, and a client-first approach. The work culture is collaborative, forward-thinking, and performance-driven.Key ResponsibilitiesDevelop and execute business development strategies for IT consulting servicesLead strategic partnership development and generate new client relationshipsManage and grow enterprise accounts, ensuring high levels of satisfaction and retentionCollaborate cross-functionally with internal project teams to deliver client valueHandle end-to-end sales processes including negotiation and contractingTrack sales performance and contribute to pipeline forecasting and business planningRequirements5+ years’ experience in business development or account management within the IT sectorProven ability to build strategic partnerships and close enterprise-level dealsIn-depth understanding of IT consulting, digital transformation, and cloud-based servicesStrong stakeholder engagement, negotiation, and presentation skillsSelf-starter with experience working in a hybrid or remote team environment.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key Perks and BenefitsCompetitive salary package of £55,000 – £80,000Flexible hybrid working (office base in London)Annual performance-based bonusesGenerous leave entitlement + wellness daysCareer progression pathways and leadership trainingAnnual learning and development budgetWhy Choose a Career in IT Business Development?The IT sector in the UK is experiencing rapid growth, with high demand for commercial professionals who can drive digital solutions to market. This role offers an excellent opportunity to deepen your skills, expand your strategic impact, and build a rewarding long-term career in a future-proof industry.....Read more...
Working alongside our experienced central team and school-based technicians, you will assist in delivering day-to-day IT support, responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards.
Main Duties and Responsibilities:
Provide first-line IT support to staff across five primary schools within the trust, both remotely and through on-site visits
Support teaching and administrative staff with day-to-day IT issues, ensuring minimal disruption to learning and school operations
Provide support to the central IT team, assisting with shared systems, services and trust-wide initiatives
Provide occasional support to other schools within the trust as required
Technical Support:
Assist in the setup, maintenance and troubleshooting of:
Windows-based desktops and laptops
Tablets and other mobile devices
Printers and peripherals
Support classroom technology, including interactive whiteboards and display panels
Provide support for VoIP telephone systems, including user setup and basic fault resolution.
Systems & Cloud Services:
Support and maintain cloud-based platforms and services, including:
Web filtering and safeguarding systems
Cloud identity and access systems (e.g. account login issues)
File storage and collaboration tools
Perform basic user administration tasks, including account creation, password resets and permissions management.
Networking & Infrastructure:
Assist with basic network support, including:
Wired and wireless connectivity issues
Device network configuration
Reporting faults to senior staff or third parties
Helpdesk & Customer Service
Log, monitor and update incidents using the trust’s IT helpdesk system, ensuring accurate records and timely resolution
Communicate clearly with users of varying technical ability, providing excellent customer service at all times
Escalate complex issues to senior IT staff in line with procedures
Deployment & Maintenance:
Assist with installation, configuration and deployment of new devices and software
Support routine maintenance tasks and updates across school systems
Help with IT projects such as device rollouts, upgrades and system improvements
Security, Safeguarding & Compliance
Follow all IT security policies, safeguarding requirements and GDPR/data protection standards
Support the safe use of technology in schools, including awareness of filtering and monitoring systems
Working Across Schools:
Travel between school sites to provide on-site technical support as required
Build positive relationships with staff across multiple locations
Health and Safety:
Liaise with premises staff and specialist contractors to ensure the safety of any IT works particularly the safe management of asbestos, working at height and electrical risks
Ensure that equipment is installed in line with relevant health and safety guidance and policies
Conduct & Professional Development:
Understand the role of safeguarding within the context of IT in schools and the wider context across the trust
Training:
Expected duration: 17 months
Apprenticeship level: Level 3
Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician Standard.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 Training Outcome:This is an excellent opportunity for someone looking to start a career in IT, gaining practical experience in troubleshooting, device setup, supporting classroom technology, and maintaining systems, while working towards a recognised Level 3 qualification.
Develop skills in:
Troubleshooting and fault finding
IT systems and infrastructure
Customer service and communication
Basic networking and security principles
Attend training, complete coursework and maintain evidence required for the apprenticeship.
Apply learning in the workplace to improve service delivery and technical capability. Employer Description:At BEP, we are committed to providing a consistent, reliable, and effective IT support service that enables both staff and pupils to access exceptional learning opportunities. This role will provide hands-on experience working within Primary school environments, helping support teaching and learning through technology. For an informal discussion about the post, please contact Matt Norman via ‘normanm@bep.ac’
Special Factors:This role will involve regular travel to schools within the Trust (and new ones that may join in the future). The reimbursement of travel costs to schools, other than the location of the central Trust office, will be as per the Trust’s travel policy. A valid driving licence and access to a vehicle (including business use insurance) is essential for the role. This job description sets out the duties and responsibilities of the post at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. The Trust seeks to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled person. As this post meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to an Enhanced Disclosure and Barring Service Check (DBS) before the appointment is confirmed. This will include details of ALL cautions, reprimands or final warnings as well as convictions, whether “spent” or “unspent”. Criminal convictions will only be taken into account when they are relevant to the post. Working Hours :Typically, Monday to Friday 8.30am- 4.30pm, there may be some flexibility and a working pattern will be agreed with the post-holder on appointment.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Eager to learn,Positive and confident,Approachable,Genuine interest in IT....Read more...
Senior IT TechnicianShrewsbury£35,000 – £40,000
C2 Recruitment is hiring on behalf of a well-established and growing business for a Senior IT Technician to join their team in Shrewsbury.
This is a hands-on role for an experienced IT professional who enjoys solving complex technical issues, improving systems, and supporting the wider business. You will play a key part in maintaining and developing the organisation’s IT infrastructure while supporting day-to-day operations.
You will take ownership of technical support across hardware, software and networks, ensuring systems are stable, secure and performing at a high level. Alongside this, you will contribute to projects, support system upgrades, and help drive continuous improvement across the IT function.
Key responsibilities include:
Providing advanced technical support across hardware, software and network issues
Installing, configuring and maintaining servers, systems and workstations
Monitoring system performance and ensuring reliability and uptime
Managing network infrastructure including LAN, WAN, firewalls, routers and switches
Supporting system upgrades, patches, backups and migrations
Implementing and maintaining IT security standards
Assisting with IT projects including system rollouts and migrations
Documenting processes, configurations and fixes
Supporting and mentoring junior team members
Working with external suppliers and service providers where required
To be successful in this role, you will have:
At least 5 years’ experience in IT support or systems administration
Strong knowledge of Windows and/or Linux environments
Experience with networking protocols such as TCP/IP, DNS and DHCP
Hands-on experience with hardware troubleshooting and diagnostics
Exposure to virtualisation technologies such as VMware or Hyper-V
Experience with cloud platforms including Azure, Intune and AVD
Experience supporting or delivering on-premise to Azure migrations
A solid understanding of IT security principles
Strong problem-solving skills and a proactive approach
The ability to manage multiple priorities effectively
Strong communication skills and the confidence to work across the business
A full, clean driving licence
Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential.
This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There may be occasional requirements for out-of-hours support.
In return, you will receive a starting salary of £35,000 to £40,000, company pension and ongoing professional development opportunities.
If you are looking for a role where you can take ownership, develop your skills and play a key role in a growing business, we would like to hear from you.
For more information click APPLY and we look forward to hearing from you.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website.
....Read more...
Head of PMO London – Hybrid Working Up to £100k PAWe are supporting a growing organisation undergoing significant technology and business transformation who are looking for an experienced Head of IT PMO to establish, lead and continuously develop their enterprise IT Project Management Office.Reporting into senior leadership, you will be responsible for driving governance, portfolio oversight, delivery assurance, financial control and reporting across a diverse portfolio of IT programmes and projects. This includes digital transformation, cyber security, enterprise applications, infrastructure modernisation, AI adoption, automation initiatives, M&A integration and wider operational improvement programmes.This is a strategic leadership role requiring a strong blend of PMO leadership, programme governance, stakeholder management, financial oversight and organisational change experience.Responsibilities:
Establish and lead the IT PMO function, including governance frameworks, standards, methodologies and controls
Develop and maintain project delivery standards, reporting structures, RAID management processes and stage-gate governance
Oversee the end-to-end delivery of a complex IT portfolio including infrastructure, cyber security, enterprise applications, digital transformation and M&A initiatives
Manage portfolio roadmaps, project prioritisation and resource allocation across multiple programmes and projects
Provide delivery assurance, identifying risks and intervening where projects require support or escalation
Produce executive and board-level reporting covering project status, budgets, risks, resource utilisation and strategic outcomes
Manage project financials including forecasting, budget control, investment reporting and benefits realisation
Lead resource planning and capacity management across PMO, project and business analysis teams
Establish robust controls for risk, issue, dependency and change management
Ensure compliance with governance, cyber security, audit and regulatory requirements
Drive continuous improvement across project delivery performance, PMO maturity and governance effectiveness
Act as the key interface between IT, business leadership, suppliers and transformation partners
Lead and develop a PMO team comprising Programme Managers, Project Managers, Business Analysts and PMO support resources
Requirements:
Significant experience leading an enterprise PMO or large-scale IT portfolio management function
Proven track record delivering complex IT transformation programmes within a multi-site enterprise environment
Strong knowledge of project, programme and portfolio governance frameworks
Experience managing enterprise-wide portfolios across infrastructure, applications, cyber security and business transformation initiatives
Strong financial management, budget control and investment reporting experience
Excellent stakeholder management and executive communication skills
Experience managing third-party suppliers, delivery partners and outsourced services
Strong leadership, people management and team development capability
Experience establishing PMO standards, governance frameworks and reporting structures
Excellent planning, analytical and organisational skills
Desirable:
Experience within construction, engineering, infrastructure or private equity-backed organisations
Experience supporting M&A integration programmes
Knowledge of AI governance, automation and digital transformation initiatives
Experience with ServiceNow PPM, Microsoft Project, Jira or similar portfolio management tools
Experience operating within ISO 27001 or governance-driven environments
Agile, ITIL, MSP, PRINCE2, PMP or change management qualifications
This is an excellent opportunity to shape and lead a centralised IT PMO function, driving governance, delivery excellence and strategic transformation across a broad and complex technology portfolio while building PMO maturity and supporting significant business change.....Read more...
