IT Support Engineer
Buckinghamshire
£33,000 - £36,000 + Travel Allowance + Private Healthcare + Pension + Holidays + Career Progression + 'Immediate Start'
Join a long-established, forward-thinking construction and engineering business as an IT Support Engineer, providing hands-on support across a busy and expanding office environment. Working full-time in the office, you’ll ensure day-to-day technical operations run smoothly, helping staff stay connected and productive.
This is an excellent opportunity for an IT support professional with a proactive mindset and strong troubleshooting skills. You’ll take ownership of first- and second-line support tasks, manage hardware and software, and ensure internal systems and networks remain reliable and secure. Working directly with all departments, communication and problem-solving will be key.
This well-regarded organisation delivers complex, high-value projects across the UK, offering the chance to grow with the business and develop your IT skillset in a dynamic, team-focused environment.
Your Role As An IT Support Engineer Will Include:
Providing 1st and 2nd line support to internal users (desktop, hardware, software, network issues)
Setting up and maintaining user accounts, devices, and system access
Managing hardware inventory, procurement, and setup
Working on site in Buckinghamshire 5 days a week, Monday to Friday (8am–6pm)
As An IT Support Engineer You Will Have:
Experience in a 1st/2nd line IT support role
A proactive and organised approach to troubleshooting and task management
Excellent communication and interpersonal skills
Right to work in the UK (no sponsorship available)
Keywords: IT Support Engineer, Desktop Support, Helpdesk Engineer, 1st Line Support, 2nd Line Support, Technical Support, Windows Support, Office365, Construction IT Support, IT Technician, IT Support Buckinghamshire, Onsite IT Jobs, Office-Based IT, IT Admin Jobs ....Read more...
IT Service Delivery Manager – Mergers & Acquisitions
£70,000 - £80,000 PA
A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years.
Reporting directly into the Head of IT, you’ll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact.
Key Responsibilities
• Lead a specialist M&A IT team
• Own end-to-end IT delivery during acquisitions: due diligence to post-integration
• Assess target company IT environments, risks and compatibility
• Create and manage IT integration/separation plans, including TSAs and roadmaps
• Oversee data migration, infrastructure alignment and app rationalisation
• Ensure uninterrupted IT services and maintain high SLA performance
• Manage IT incidents, requests, changes and problems (ITIL framework)
• Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops)
• Coordinate with external vendors and manage service contracts
• Ensure regulatory, legal and cybersecurity compliance during transitions
• Capture lessons learned and improve playbooks for future M&A initiatives
• Support change management, onboarding and documentation across projects
Requirements
• Extensive experience in IT service delivery/operations within M&A environments
• Strong grasp of ITIL practices and service management tools (e.g. ServiceNow)
• Experience with complex IT integrations, carve-outs and cloud migrations
• Excellent stakeholder and vendor management skills
• PRINCE2 or equivalent project management expertise
• Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity)
• Ideally ITIL v4 Intermediate+ certified
• Background in infrastructure, enterprise architecture or transformation will be highly favoured
London based (initially 4 days per week onsite, dropping to 3 once passed probation)
....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base. Company Overview A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions. Job Overview The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives. Here's What You'll Be Doing: Coordinating IT projects and ensuring effective communication between stakeholders Acting as a liaison between the development team and clients, managing change requests and resolving system errors Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures Working closely with the server hosting company to manage support requirements and technical issues Overseeing new IT projects, ensuring deadlines and objectives are consistently met Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues Supporting the IT Director in scoping new projects and attending client meetings Delivering client training on IT systems to ensure users are well-equipped Producing comprehensive system manuals and documentation for both clients and internal teams Maintaining clear, professional communication with clients, addressing queries and concerns effectively Contributing to the continuous improvement of IT support processes and overall operational efficiency Here Are The Skills You'll Need: Previous experience in IT support, project coordination, or a related role Strong understanding of IT systems, software, and troubleshooting methodologies Excellent communication and interpersonal skills for client and stakeholder liaison Ability to manage multiple projects simultaneously with strong organisational skills Experience working with server hosting companies and an understanding of hosting-related support requirements Knowledge of IT project management methodologies and tools is advantageous Familiarity with programming and web development concepts Proven ability to produce clear and concise system manuals and documentation Strong problem-solving skills with a proactive approach to issue resolution A collaborative team player who can also work independently when needed Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary and benefits package Opportunity to work on innovative IT projects within a dynamic and collaborative team Access to professional development and training opportunities to enhance your career A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Answering and logging IT helpdesk calls
Resolving technical queries and helpdesk tickets
Reinstalling desktop operating systems
Diagnosing remote PC faults for business clients
Monitoring and maintaining server backups, antivirus updates, and system logs
Building and configuring PCs
Installing new PCs and integrating them into client networks
Conducting PC health checks and basic maintenance
Preparing reports on helpdesk activity and performance
Performing IT admin tasks such as password resets and user account setup
General administrative and office duties including greeting visitors and keeping the workspace tidy
Completing additional tasks as directed by management
Training:Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
Level 3 Apprenticeship in IT Digital Support Technician
Level 2 Functional Skills in mathematics
Level 2 Functional Skills in English
You will be required to attend a half-day session at the training centre per week where you will work towards any functional skills that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the apprenticeship.Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Providing IT support in Hull, and the full Yorkshire region, Jupiter IT have been delivering their cyber-security-focused managed IT services to businesses since 2007. Established by three NHS IT consultants, Jupiter IT was built on the strong belief that local businesses deserved a better calibre of IT support and consultancy from an organisation that has their best interests at heart.Working Hours :Monday to Friday, 8:30am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
To be a member of the IT support team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety standards working under the guidance of the Director of IT Services
Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance
Help manage the daily operations of the school network, clients, peripherals and software
Support the installation and configuration of software and updates
Manage efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support
Help monitor and maintain network and server performance
Escalate complex issues to senior IT staff
Participate in IT projects and training sessions
Proactively monitor and maintain the school’s IT resources for safe and effective use by staff and students
Support teaching staff in their use of IT in specific teaching and learning programs
Support students in the appropriate use of ICT when required
Set up equipment such as laptops, data projectors, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly – this may be in preparation for school assemblies or ensuring IT support is in place for Teaching School courses/events
Assist with the auditing of hardware, software, and IT Support requests as needed
Support the smooth implementation of specific IT projects
Assist in the monitoring of the usage of ICT packages ensuring all legal requirements are adhered to
Support the Director of IT Services in all IT related issues, monitor IT systems and follow routine maintenance procedures
Attend relevant courses, or utilise other means to improve/update IT skills
Assist users with technical issues by providing clear and helpful guidance, ensuring excellent customer service and high user satisfaction
Report any issues or incidents to the Director of IT Services
The post has responsibility for physical resources, involving the correct and secure handling and processing of information, maintenance of equipment, stock control of a limited range of supplies, and use of expensive equipment
Create and maintain a data base of programmes, website links etc. linked to topics, ages and ability of pupils
Training:In addition to internal training and support, external training will be provided by LearnTech and will include:
2 hours training session each week (this will happen on the same day/same time each week)
Homework/tasks assigned to the learner by the trainer to be completed after the training session
Self-led/guided study
Workplace shadowing and mentoring
1.5 hours out of the 7.5 hours are spent on vocational training, and will include:
1.5 hours per week portfolio building
Monthly mentoring session with LearnTech mentor
10-12-weekly review session with the line manager and LearnTech mentor
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician.Training Outcome:IT Technician.Employer Description:Lawrence Sheriff School is an outstanding boys’ grammar school of approximately 1200 students, around 450 of whom are in our coeducational sixth form. As a National Teaching School, we have played a significant role in initial teacher training and continuous professional development across the region. Our Teaching School Hub status also enables us to offer all staff varied and interesting opportunities to enhance their practice.Working Hours :37 hours per week.
Monday to Friday, 52 weeks per year, fixed term – full time. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
Support the IT team in delivering technical assistance to staff and students
Learn and develop skills in IT support, infrastructure, and digital tools
Provide excellent customer service and help ensure the smooth running of IT systems
Main Duties:
Assist in setting up and maintaining classroom and office IT equipment (e.g., PCs, projectors, printers)
Learn to troubleshoot basic hardware and software issues
Help manage the IT asset register and equipment logs
Support staff and students with password resets and account setups
Shadow and assist in administering Office 365 and Google Workspace
Help maintain photocopiers and AV equipment
Participate in maintenance tasks during school holidays
Respond to IT support requests under supervision and escalate when needed
Contribute to the creation of user guides and documentation
Attend training sessions and complete apprenticeship coursework
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments.
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisionsWe specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration
Cyber Security
Cloud Computing
IT Project Management
Digital Infrastructure
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Thursday 9am - 5pm
Friday 9am - 2pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Head of IT - Stuttgart (Hybrid) | €50,000–70,000I'm working with an established and dynamic project management and event agency, seeking an experienced IT professional to step into a leadership position. This is a unique opportunity to manage the internal IT infrastructure and processes for a company with a diverse client portfolio, with a critical focus on information security. Perks & Benefits:
Salary: €50,000–70,000 per yearFlexibility: Hybrid work model with a mix of home office and in-office presence in Stuttgart (e.g., one week per month)Career Growth: This is an excellent opportunity for a motivated individual to step into a leadership role, with support and workshops to develop management skillsImpact: A chance to drive significant improvements in a company's core IT and security processes
Your Experience:
Proven experience with Information Security Management Systems (ISMS)Experience with TISAX is highly desirable. If you don't have it, you must have a strong willingness and ability to learn it quicklyNative speaker or at least B2 level proficiency in German is requiredStrong analytical skills with a focus on process optimizationExperience with Microsoft software tools is a plus
Your Responsibilities:
Analyzing and improving current IT processes, particularly using Microsoft tools, to increase efficiency.Managing the company's Information Security Management System (ISMS) and ensuring compliance with TISAX.Working with an outsourced IT company and an internal IT Admin to achieve IT goals.
If you’re interested, please get in touch with Clay at COREcruitment. clay@corecruitment.com....Read more...
Logging calls on the helpdesk
Answering customer queries and learning customers IT systems
Providing first line IT support
Triaging calls and escalating where necessary to second line support
The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems
Conducting training to familiarise yourself with technologies in use within client environments
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:At ITQED, we specialize in delivering comprehensive and responsive IT solutions. Our team of skilled engineers are based in Arborfield, Reading, and are dedicated to providing personalized service to businesses. Regular maintenance visits are scheduled to ensure the smooth operation of our client’s IT systems. We encourage you to reach out to us for more information on how we can support your business IT needs.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Analytical skills....Read more...
Enterprise Architect (Tech Transformation) - Birmingham / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation) - Bristol / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Support teachers and students with their IT queries
Work as part of the IT team solving issues
Repair equiptment
Install new IT software and hardware with guidance
Training:IT Solutions Apprentice Level 3 Apprenticeship Standard, which you will receive training to develop and demonstrate the knowledge, skills and behaviour also included:
End-Point Assessment (EPA)
Work-based learning
20% off the job training
Training is delivered online and face-to-face
A nominated tutor
Functional Skills in Maths and English if required
Training Outcome:Embedded within our apprenticeship offer is the L3 IT Solutions Apprenticeship.This is a nationally recognised qualification that is considered by some IT settings as an essential qualification for the IT sector. Employer Description:UTCW’s primary focus is to prepare students for a high quality career within science, technology, and engineering. Students study academic and technical subjects through a range of GCSE and post-16 qualifications. We also offer students the opportunity to focus on developing their practical skills and to work directly with the region’s employersWorking Hours :Your working week will be from Monday to Friday, with off the job training required as part of your apprenticeship.
Your day will start at 8.00am and finish at 4pm with a lunchbreak.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Logical,Patience....Read more...
Looking to launch your career in tech as an IT Apprentice and gain hands-on experience while helping us keep our systems running like clockwork.
You'll get stuck into everything from supporting our IT infrastructure to working with suppliers, building apps, managing systems, and even shaping the future of how we use technology in the business.
This role is perfect for someone who loves problem-solving, wants to learn how real-world IT systems work, and is excited about using technology to make a real impact. You’ll work alongside our experienced IT Manager, travel to different sites around Peterborough, and play a key part in helping us grow and evolve digitally.
Helping set up, maintain and develop IT systems and infrastructure that power the businessSupporting online platforms, apps, and digital tools to improve how we work and connect with people
Working with external IT suppliers and learning how to manage relationships with service providers
Getting involved in exciting IT projects that help move the company forward
Providing first-class support to staff and volunteers troubleshooting, solving problems, and offering friendly advice
Learning how to manage hardware, software licences, and make sure we’re fully compliant with data and privacy laws (like GDPR)
Creating useful reports and helping teams understand how to use data and systems more effectively
Exploring new technologies and ideas that could improve the way we do things
Supporting with IT procurement, licensing, and vendor communication
And yes no two days are the same!
This is a brilliant opportunity to learn the ropes of the IT world, gain confidence in real working environments, and build a strong foundation for your future career. If you’re curious, motivated, and ready to roll up your sleeves we’d love to hear from you!Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support teachers and students with their IT queries
Work as part of the IT team solving issues
Repair equiptment
Install new IT software and hardware with guidance
Training:IT Solutions Apprentice Level 3 Apprenticeship Standard, which you will receive training to develop and demonstrate the knowledge, skills and behaviour also included:
End-Point Assessment (EPA)
Work-based learning
20% off the job training
Training is delivered on-line and face to face
A nominated tutor
Functional Skills in Maths and English if required
Training Outcome:Embedded within our apprenticeship offer is the Level 3 IT Solutions Apprenticeship.This is a nationally recognised qualification that is considered by some IT settings as an essential qualification for the IT sector. Employer Description:We are a unique, technical and creative college for 14-18 year olds based in the heart of the northern digital world – MediaCityUK.
Our main focus is ensuring the future employability of our students within the digital media sector, whether that be in TV and film production, game design, digital design, graphic design or photography. So whichever sector of the media industry you want to work in, we have something for you.
Students at Aldridge UTC@MediaCityUK will develop professional digital and media skills as part of an academically rich curriculum that will see them work on a selection of projects and make contacts with a large variety of media professionals from the local area.Working Hours :Your working week will be from Monday to Friday, with off the job training required as part of your apprenticeship.
Your day will start at 8.00am and finish at 4.00pm, with a lunchbreak.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Logical,Patience....Read more...
IT Project Manager – Mergers & Acquisitions
£70,000 - £80,000 PA
We’re representing a high-growth organisation actively acquiring multiple businesses annually and building a dedicated M&A IT team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects.
You’ll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you’ll gain a significant amount of very valuable experience.
Key Responsibilities
• Lead the full project lifecycle for M&A-related IT initiatives
• Build and manage detailed project plans, budgets and timelines
• Drive project governance; steering committees, risk reviews, stakeholder updates
• Coordinate cross-functional teams (IT, Legal, HR, Finance, Ops) and third-party vendors
• Support due diligence by gathering and assessing target IT data
• Oversee cutover planning, hypercare and post-merger benefit tracking
• Proactively manage project risks, issues and dependencies
• Ensure regulatory compliance, internal controls and audit readiness
• Monitor and report on KPIs, SLAs and deliverables
• Deliver regular updates and dashboards to senior stakeholders
Required Experience & Skills
• Strong IT project management experience, with experience in M&A environments
• Expertise in project management methodologies (Agile, PRINCE2, PMP)
• Strong communication and stakeholder management abilities
• Experience working across enterprise IT environments and with third-party suppliers
• Familiarity with ITSM tools and infrastructure/cloud landscapes
• PRINCE2 Practitioner or PMP certified or similar
• Experience in regulated or high-compliance sectors will be highly beneficial
London based (4 days per week onsite initially, dropping to 3 once passed probation)....Read more...
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team and support our vibrant Catholic schools in Birmingham: Saint John Wall Catholic Secondary School and St Patrick and St Edmund’s Catholic Primary School.
This is a unique opportunity to gain hands-on experience across both primary and secondary educational settings within a diverse, multicultural, and faith-led community.
Saint John Wall is a dynamic secondary school committed to preparing young people for life through faith and learning.St Patrick and St Edmund’s is a two-form entry Catholic primary school, located on a split site in the heart of Birmingham, serving the Ladywood/Winson Green area.
Both schools share a commitment to high-quality education grounded in Catholic values and a strong sense of community.
As an apprentice, you will:
Support the day-to-day operation of IT systems and services
Assist staff and students with technical issues
Help maintain and troubleshoot hardware and software
Contribute to ongoing improvements of the school’s digital infrastructure
This role is ideal for someone with a passion for IT, a proactive mindset, and a desire to make a meaningful impact in an educational environment.
Provide first-line support for IT issues and service requests through the central helpdesk
Install, configure, and maintain hardware, software, and network systems
Troubleshoot technical problems to minimise downtime and ensure operational continuity
Ensure stable and secure network and internet connectivity across the school
Manage user accounts and permissions across school systems and networks
Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations
Assist staff and students with IT-related queries, providing guidance and basic training where necessary
Participate in IT projects, including system upgrades and technology rollouts
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration
Cyber Security
Cloud Computing
IT Project Management
Digital Infrastructure
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday 8am – 3:48pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Responding to IT support requests from staff in a professional and timely manner.
Troubleshooting and resolving hardware and software issues, providing remote or on-site support when necessary.
Maintaining accurate records of support requests, resolutions, and relevant information in the ticketing system.
Assisting with setting up and configuring new user accounts and devices.
Assisting with troubleshooting network connectivity issues across a multitude of devices and resolving them promptly.
Collaborating with the IT Support team to identify and implement improvements to systems and processes.
Assisting with managing hardware and software inventory, including tracking and organising IT assets.
Developing user-friendly documentation and guides for common IT procedures and issues.
Providing Audio visual cover for College Members, Summer Schools and Conferences.
Training:The training is based at City of Oxford College, but it is delivered as an online training course, so no travel or day release is involved.Training Outcome:To be a competent IT support assistant.Employer Description:New College is situated in central Oxford and was established in 1379.Working Hours :The normal working hours are 35 per week, Monday to Friday plus unpaid lunch breaks - normally 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience,Physical fitness,verbal and written skills....Read more...
IT Engineer – Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation
Qualifications and Skills:
• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively....Read more...
Assist with password resets, hardware configuration, antivirus setup, and endpoint protection installation under supervision
Support the implementation of multi-factor authentication and group policy application while following internal procedures
Accurately log support requests using Autotask and escalate issues according to SLA requirements and technical complexity
Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service
Use internal documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks
Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems
Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time
Training:Information Communications Technician Level 3.
Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Great internal progression opportunities following the apprenticeship.Employer Description:AAG IT, an award-winning business IT support provider, is offering an exciting opportunity for an enthusiastic individual to join their Service Desk team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfield—with additional offices in London, Manchester, and Sheffield—AAG supports businesses across the UK with tailored IT solutions, including proactive network monitoring, cyber security, cloud services, and 24/7 managed IT support.Working Hours :Monday to Friday, core hours 8am till 6pm - hours rotating 8:00am till 4:30pm and 9:30am till 6:00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
An ICT apprentice is responsible for supporting the ICT technician role. They learn from experience and are educated by supervising roles within the IT estate.
Key responsibilities:
To support service users and IT systems
Follow Health, Safety, Environment and Quality Controls and legislation to protect themselves, others and business assets
Adhere to IT policies and security framework
To promote and follow the business’ core behaviours, vision and mission statement
Will comply with any reasonable request made by management to meet the demands of the business
Required skills:
Able to visualise, articulate and solve complex problems
Conducts the lifecycle management for assets including hardware, software, intellectual property, licences, warranties etc.
Passion for technology and computers
Basic IT knowledge
Needs to be able to work at heights
Training:
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:Known across the globe, the company was founded by Scottish entrepreneurs William Laird and his son John and has been operating since 1828s. Since its inception, Cammell Laird has built more than 1,350 ships including many famous and innovative vessels.
Cammell Laird has been at the forefront of UK shipbuilding and ship repair for more than 120 years. As such, it has played a pivotal role in supporting the Wirral community, sustaining vital jobs and creating a lifeline for the Wirral economy.Working Hours :Monday - Thursday, 08:30 - 16:30
and Friday, 08:30 - 14:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Your primary responsibilities & duties will include:
Providing 1st and 2nd line IT Support to our customers
Monitoring Customers Infrastructure via RMM solution
Following escalation procedures to ensure Service Level Agreements are met
Managing customer issues through to closure
Identifying recurring outages and trends
Providing ongoing documentation and improvement of processes
Liaising with a third-party suppliers
Attending customers’ sites when necessary
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:Over 90% of our Apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship programme.
Just IT have already helped over 1000 people start their tech and digital careers with an Apprenticeship.Employer Description:We are Guidance Technologies
your reliable and responsive IT partner
Our expert team specialise in complete IT support and management to bring out the best in your business. We understand that each client is different and tailor our services by project and by person. Serving London and the South East, we proactively aim to improve, support and manage IT systems to keep your business connected, secure and protected.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shift TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hard-working,Motivated,Positive attitude,Hardware and software,Troubleshooting....Read more...
Manage and respond to support tickets via the Service Desk system.
Handle incoming phone calls and emails from users requiring IT assistance.
Provide remote support using monitoring and management software.
Perform tasks ranging from password resets to cloud service configurations (e.g., Microsoft 365).
Document IT requests and maintain accurate records of support activities.
Visit supported schools and business sites to resolve technical issues.
Engage with staff in person to troubleshoot and provide IT solutions.
Assess and document end-user IT environments during site visits.
Assist in the setup and maintenance of cloud-based IT services.
Support users in navigating and utilising platforms like Microsoft 365.
Collaborate with external support providers when necessary to resolve complex issues.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Spectrum IT is a growing IT organization supporting primary and SEN schools, as well as small businesses nationwide. It operates as a Managed Services Provider with a focus on cloud services and remote support. They offer hands-on experience and mentorship from experienced 3rd Line Engineers.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills....Read more...
Assist in IT Procurement: Collaborate with the IT team to research and recommend hardware and software purchases, ensuring cost-effectiveness and compatibility with existing systems
User Account Management: Help in creating, modifying, and deactivating user accounts and permissions in various systems and applications, following security protocols
Technical Documentation: Contribute to the creation and maintenance of technical documentation, including user guides, troubleshooting procedures, and knowledge base articles
Basic Network Support: Assist in network troubleshooting tasks, including connectivity issues and basic configurations, under the guidance of senior IT staff
Asset Tracking: Participate in asset tracking and inventory management, ensuring accurate records of hardware and software assets
Software Deployment: Support the deployment of software updates and patches across the organisation, following change management procedures
User Training: Assist in organising and delivering training sessions or workshops for staff and students on IT tools and best practices
Cybersecurity Awareness: Promote cybersecurity awareness and best practices among staff and students, including password management and email security
IT Help Desk Support: Provide front-line support by answering IT help desk inquiries, troubleshooting common issues, and escalating complex problems to senior IT staff
Backup and Recovery: Participate in regular data backup and recovery procedures to ensure data integrity and availability.
Testing and Evaluation: Assist in testing new hardware and software solutions, providing feedback on usability and performance
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Possibility for a permanent position within this sector upon successful completion
Employer Description:Aims & Values
Highfields School, Matlock, is a growing school with over 1,200 students. It belongs to The EMET Trust which promotes the autonomy of its members and includes the prestigious West Bridgford School. It is a co-educational, day comprehensive school for students aged 11 to 18 years. The school is situated on two sites, 1.8 miles apart, Starkholmes (Years 7 – 8) and Lumsdale (Years 9 – 13).
Our Core Purpose
To be an inclusive, happy community that values every individual and inspires them to achieve their full potential.
Our Aims
To achieve our core purpose and values we aim to:
Respect all students and staff as individualsWorking Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Answering customer calls, emails, and even live chats to provide top-notch first-line technical support
Flex those IT muscles and support Windows PCs, servers, network devices, and printers
You'll accurately categorise and record service tickets using our IT Business Management System, ConnectWise
Time to show off your troubleshooting skills!
You'll tackle incidents with basic troubleshooting methods and document
You'll keep customer documentation up to date and work towards smashing those service level agreements
When you're ready, you'll become a master at configuring and setting up equipment in-house
As you gain experience and confidence, you'll even get to assist with on-site installations of computers and basic networking equipment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business
Employer Description:"We started Your IT over a decade ago because we loved technology but realised most business owners viewed it as more of a ‘necessary evil.’ We figured we could look after the technology, keep it all working and even advise you what you needed to move the business forward. You would then be able to concentrate on what you loved in your business, and if we’re both pursuing our passions then we are going to work well together. We now employ 24 people who share our passion for making the technology in your business work for you. Over the years we’ve honed what we do (we have the awards and accreditations to back it up) and can sum it up in a simple sentence ‘We Exist To Make Our Clients Lives Easier’."Working Hours :Monday to Friday, with shifts between 7.00am and 6.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Customer Service Advisor
Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as Customer Service Advisor.
You will be responsible for providing exceptional customer service by supporting the business’s award-winning range products and services. You will provide first line customer service support, serving as the first point of call for end users when they require basic technical assistance. While an interest or experience working in a technology focussed role would be beneficial, it is not a requirement and full training will be provided.
Role Responsibilities
First point of contact for all inbound customer calls received into the main support number(s). Providing day-today support to the end-user base
Escalate unresolved issues to 1st/2nd line support
Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool
Ensure excellent customer service
Manage requests for changes
Experience
Excellent customer service skills
Strong desire for a career within IT
Proficient at a basic level using IT hardware e.g., computers & printers
Good admin skills, ensuring key notes are taken and organised accordingly
No experience needed however, you will have good basic IT skills
In return our client is offering a salary of up £22,250 increasing to £23,795 after probation (Hybrid working)
Harrogate based office. ....Read more...
You will work as part of a departmental IT team reporting to the IT Manager and working closely with the IT Technician and AV Lead.
Your duties and responsibilities in this role will consist of:
To provide ongoing IT support directly to end users in person
To maintain networks and servers and software (operating systems and applications)
To trouble shoot IT problems and resolve these quickly
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Training Outcome:The University is a large local employer within Cambridge employing over 12,000 staff so there will be plenty of opportunities to remain within the University. Once you have completed your apprenticeship, you could consider applying for roles.Employer Description:The University of Cambridge was founded in 1209 and is the fourth oldest university in the world. It is a globally diverse institution in terms of its students and people and sits at the heart of one of the world's largest technology clusters. Cambridge promotes the interface between academic and business and had a global reputation for innovation.
The Department of Chemical Engineering & Biotechnology has an international reputation for advancing molecular science and technology in solving global challenges across energy, the environment and healthcare. The Department has a purpose-built building comprising of state-of-the-art offices, laboratories and innovative workplace designed spaces. The Department is ranked fifth in the world in its discipline and first in Europe (QS University rankings)Working Hours :Monday to Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Interpersonal skills,IT literate,Ability to work under pressure,Respectful....Read more...
