This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base. Company Overview A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions. Job Overview The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives. Here's What You'll Be Doing: Coordinating IT projects and ensuring effective communication between stakeholders Acting as a liaison between the development team and clients, managing change requests and resolving system errors Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures Working closely with the server hosting company to manage support requirements and technical issues Overseeing new IT projects, ensuring deadlines and objectives are consistently met Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues Supporting the IT Director in scoping new projects and attending client meetings Delivering client training on IT systems to ensure users are well-equipped Producing comprehensive system manuals and documentation for both clients and internal teams Maintaining clear, professional communication with clients, addressing queries and concerns effectively Contributing to the continuous improvement of IT support processes and overall operational efficiency Here Are The Skills You'll Need: Previous experience in IT support, project coordination, or a related role Strong understanding of IT systems, software, and troubleshooting methodologies Excellent communication and interpersonal skills for client and stakeholder liaison Ability to manage multiple projects simultaneously with strong organisational skills Experience working with server hosting companies and an understanding of hosting-related support requirements Knowledge of IT project management methodologies and tools is advantageous Familiarity with programming and web development concepts Proven ability to produce clear and concise system manuals and documentation Strong problem-solving skills with a proactive approach to issue resolution A collaborative team player who can also work independently when needed Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary and benefits package Opportunity to work on innovative IT projects within a dynamic and collaborative team Access to professional development and training opportunities to enhance your career A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Familiarity with Microsoft 365,Windows 11 operating system,Motivated,Positive attitude,Passion for ICT,Hardware and software,Troubleshooting,Basic knowledge of networking....Read more...
Support teachers and students with their IT queries
Work as part of the IT team solving issues
Repair equiptment
Install new IT software and hardware with guidance
Training:IT Solutions Apprentice Level 3 Apprenticeship Standard, which you will receive training to develop and demonstrate the knowledge, skills and behaviour also included:
End-Point Assessment (EPA)
Work-based learning
20% off the-job-training
Training is delivered online and face-to-face
A nominated tutor
Functional Skills in maths and English if required
Training Outcome:Embedded within our apprenticeship offer is the L3 IT Solutions Apprenticeship.This is a nationally recognised qualification that is considered by some IT settings as an essential qualification for the IT sector. Employer Description:BACA’s primary focus is to prepare students for their future careers, students study a range of GCSE qualifications.Working Hours :Your working week will be from Monday to Friday, with off-the-job training required as part of your apprenticeship.
Your day will start at 8.00am and finish at 4pm with a lunchbreak.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Logical,Patience....Read more...
You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues & solutions within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that Client Documentation is well maintained
Onsite visits to our clients’ offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with higher-level apprenticeships are also available.Employer Description:Technology is more important for businesses now, than it has ever been. But choosing an IT partner is not an easy decision. Whether you’re looking for advice, a managed service, cyber security or a full digital transformation we have dedicated professionals in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Birmingham / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Manchester / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Leeds / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Edinburgh / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - London / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Help get equipment ready before installation
Set up computers, laptops, and other devices
Make small changes to system settings when needed
Test software and systems regularly and when issues come up
Help fix basic IT problems for users
Record support requests and what was done to solve them
Keep systems and equipment up to date
Help the IT team with new installs and upgrades
Training:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments
With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT
You’ll be based full time with an employer and will quickly become an important part of the team
Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists
Training Outcome:
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support
Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification
Employer Description:PC Rescue are a team of dedicated Tech Consultants, IT technicians and Project Managers to monitor, audit and augment your IT management and operations. Businesses need preventative maintenance to be able to spend time on what really matters.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Creative,Initiative,Passion for IT....Read more...
Attendance at sites to investigate and support the resolution of technical issues
Supporting the Telecoms activities building and deploying mobile devices
Working with project management activities of IT projects
Supporting the technical licensing requirements
Assisting the IT Security team improving the SWR IT security position, including compliance monitoring, investigation of issues, reporting and developing IT Security policy and process
Helping the IT Infrastructure team to build and maintain servers both on premise and cloud
Training Outcome:
Multiple opportunities for career progression within SWR on successful completion of this apprenticeship
Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative,Flexibility....Read more...
Support the customers onsite
Require resilience and knowledge to support the customers to continue to improve IT provision across the area
Support the customers with their day-to-day operational IT support and development
To provide maintenance, installation and support to the customers’ sites
To provide technical assistance and software assistance
To work alongside the Network Managers & Senior Technicians to continually develop the IT infrastructures within the area
Training:Information Communications Technician Level 3.Training Outcome:The company may offer a full-time position at the end of the apprenticeship for the right candidate.Employer Description:Nybble is a multi-award winning Managed IT Support company, with over 25 years of experience in delivering IT, Cyber Security, Audio Visual, Software, Data Centre, AI/365 Training solutions for a wide range of sectors including; Automotive, Manufacturing & Engineering, Hospitality & Leisure, Professional Services, and Education.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
IT Project Manager – Mergers & Acquisitions
£70,000 - £80,000 PA
We’re representing a high-growth organisation actively acquiring multiple businesses annually and building a dedicated M&A IT team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects.
You’ll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you’ll gain a significant amount of very valuable experience.
Key Responsibilities
• Lead the full project lifecycle for M&A-related IT initiatives
• Build and manage detailed project plans, budgets and timelines
• Drive project governance; steering committees, risk reviews, stakeholder updates
• Coordinate cross-functional teams (IT, Legal, HR, Finance, Ops) and third-party vendors
• Support due diligence by gathering and assessing target IT data
• Oversee cutover planning, hypercare and post-merger benefit tracking
• Proactively manage project risks, issues and dependencies
• Ensure regulatory compliance, internal controls and audit readiness
• Monitor and report on KPIs, SLAs and deliverables
• Deliver regular updates and dashboards to senior stakeholders
Required Experience & Skills
• Strong IT project management experience, with experience in M&A environments
• Expertise in project management methodologies (Agile, PRINCE2, PMP)
• Strong communication and stakeholder management abilities
• Experience working across enterprise IT environments and with third-party suppliers
• Familiarity with ITSM tools and infrastructure/cloud landscapes
• PRINCE2 Practitioner or PMP certified or similar
• Experience in regulated or high-compliance sectors will be highly beneficial
London based (4 days per week onsite initially, dropping to 3 once passed probation)....Read more...
IT Service Delivery Manager
Central London
£70,000 - £80,000 PA
A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years.
This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You’ll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation.
You’ll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change.
Key Responsibilities
• Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans
• Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals
• Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance
• Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management
• Oversee third-party service providers, ensuring contractual and performance standards are met
• Identify and address process gaps, implement corrective actions and champion continuous improvement
• Produce and present detailed monthly service reports and performance reviews for key stakeholders
• Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels
• Identify risks to service continuity and implement mitigation strategies to maintain operational stability
• Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases
• Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption
Requirements:
• Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT)
• Proven success in managing IT support operations and delivering high-quality IT services
• Strong technical background with hands-on IT support experience
• Deep understanding of ITIL frameworks (Intermediate certification or higher preferred)
• Experienced ServiceNow Administrator or Product Owner
• Inspirational people leader with a proven ability to motivate, develop and manage teams
• Excellent communication and stakeholder management skills
• Strong analytical and organisational abilities, with a proactive approach to problem-solving....Read more...
Head of IT Security Compliance – Solihull
Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced Head of IT Security Compliance to join our team. In this role, you will be responsible for ensuring that our IT security policies and procedures are in compliance with industry standards and regulations. You will work closely with various departments to identify and mitigate security risks, develop and implement security strategies, and ensure the protection of our information assets.
The salary on offer for this position is between £90,000 and £110,000 per annum plus benefits.
Please note this role requires on-site working for the first 3 months before moving to a hybrid arrangement.
Key responsibilities
Develop and maintain IT security policies and procedures.
Conduct regular risk assessments to identify potential security threats and vulnerabilities and recommend appropriate mitigation strategies. Internal and within the supply chain.
Monitor and audit IT systems and processes to ensure ongoing compliance with internal policies and external regulations.
Develop and deliver training programs to educate employees about IT security policies, procedures, and best practices.
Collaborate with internal and external stakeholders, including auditors, regulators, and business units, to ensure comprehensive compliance coverage.
Prepare and present regular reports on IT security compliance status, risks, and remediation efforts to senior management and the board.
Provide day-to-day leadership and support to three direct reports, helping to develop their skills and ensure consistent delivery across Security Compliance workstreams. Enable the growth of individuals through effective performance management.
Support in critical response.
Critical Skills for Success
Extensive experience in IT security, compliance, or related roles, must have worked within a leadership position previously.
Broad understanding of IT security for a FTSE 100
Strong understanding of regulatory requirements and industry standards (e.g., GDPR, ISO 27001, NIST).
Excellent analytical and problem-solving skills.
Proven ability to lead and manage cross-functional teams.
Strong communication and presentation skills.
Ability to handle sensitive information with confidentiality and integrity.
....Read more...
We are seeking a motivated and enthusiastic individual to join our IT team as an IT Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a dynamic school environment while working towards recognised qualifications and certifications. You will be supported by experienced professionals and given the opportunity to develop your technical skills across a wide range of systems and platforms.
Key Responsibilities
Provide support for Windows PCs and servers, Apple Macs, and iPads.
Be the first point of contact for Pupils and Staff with IT issues, with support from the IT Manager, and respond to these incoming requests in a timely manner.
Escalate issues to the IT Manager where appropriate.
Support basic networking tasks, including troubleshooting, Wi-Fi surveys, cable runs, and cable patching.
Help maintain and update the asset database, including tagging new equipment.
Assist in creating and maintaining documentation of school systems.
Follow established IT processes and contribute to their improvement.
Support user account creation and removal.
Support system security by helping with updates and patching.
Maintain and support classroom technology, with particular attention to the school’s Promethean board deployment.
Organise and maintain the IT storeroom, ensuring stock levels are monitored.
Work alongside third-party vendors and service providers.
Assist with the monitoring of pupil web activity and report findings to the Head of ICT.
Contribute to data entry tasks and general administrative support.
Assist in the secure disposal of retired equipment and maintain accurate records.
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeshipEmployer Description:Farleigh School is a Catholic preparatory day and boarding school in Andover, Hampshire, England. Situated in 60 acres of parkland in the Test Valley, Hampshire, it educates around 430 children. The current school comprises a pre-prep department and the main prep school.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Hardware and software,Motivated,Positive attitude,Passion for ICT....Read more...
Typical Day-to-Day Tasks: - Provide first-line IT support to staff by troubleshooting hardware, software, and network issues.- Set up and configure new laptops, mobile devices, user accounts, and system access.- Assist the IT & Projects team with system upgrades, installations, and routine maintenance.- Support ongoing projects (e.g., ERP system rollout) by gathering requirements, testing systems, and preparing documentation.- Maintain accurate IT records, asset registers, and project documentation.- Monitor and respond to IT service requests in a timely and professional manner.- Help colleagues with Microsoft Office 365 and other business applications.- Contribute ideas for improving IT processes and systems.- Provide excellent customer service and communicate clearly with staff at all levels.- Follow company policies, including data protection and cybersecurity best practices.Training:The Apprentice’s Training Plan:- The apprenticeship training will be delivered by LearnTech.
Training will take place through:
- Weekly remote classroom-based sessions (delivered online).- Workplace learning and assessments with support from your line manager.- Self-directed online study using LearnTech’s learning platform.- All training will be completed during working hours, so apprentices are paid for their study time.
There is no requirement to travel to an external college site.Training Outcome:On successful completion of the apprenticeship, you may be offered a permanent role within our IT & Projects team.
Further training and development will also be supported to help you build a long-term career in IT.Employer Description:Total Group is a UK manufacturer and distributor of steel reinforcement and building products serving major infrastructure and construction projects.
Head Office: Pinnacle Point, Boundary Industrial Estate, Stafford Road, Fordhouses, Wolverhampton, WV10 7EL.
We also operate a large Cannock (Walkmill Lane) facility for Reinforcement Solutions.
What we do:
Manufacture & supply steel reinforcement and building accessories
Support national infrastructure contractors with rapid delivery and technical serviceWorking Hours :Monday to Friday, 40 hours per week. Flexible working between 7:00am and 4:00pm. No evening or weekend work required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
During this four-year programme you will work in our IT Services team.
The IT Services team at AJ Bell is responsible for managing and supporting all the technology used by the business. They make sure that computers, software, and networks are working properly. They also help with setting up new equipment, fixing technical problems, and keeping everything secure. Their services include:
Technical Support: Helping staff with any tech issues they have.Network Management: Ensuring the internet and internal networks are running smoothly.
Software Management: Installing and updating software used by the business.
Hardware Management: Setting up and maintaining computers, printers, and other devices.
As an apprentice in our IT Services team, you will:
Complete structured rotations within the Service Delivery team, including:
IT Asset Management
Change, Problem & Incident Management
Front Office Support Team
Back Office Support Team
2nd Line Support
Service Transition
Develop a wide range of technical and operational IT skills
Work closely with experienced professionals to understand core processes and best practices
This apprenticeship offers you a perfect entry point into IT, providing the knowledge and experience needed for a future career in tech. As an IT Services apprentice, you would follow the IT Consulting specialist pathway as part of your degree studies.Training:At the start of the apprenticeship, you will enjoy a tailored induction programme with us & Manchester Metropolitan University. This will give you the chance to get to know our business and develop your skills on the job, while at the same time continuing on a development programme designed to help you invest in your personal growth and your future with AJ Bell. We also provide:
Mentoring & ongoing training
In-house technical and professional development training
Volunteering opportunities
At the same time as learning on the job, you will study for a BSc in Digital Technology Solutions (IT Consultancy) with our academic provider, Manchester Metropolitan University.Training Outcome:If you are successful in your apprenticeship you may have the opportunity to continue your career at AJ Bell focusing on either a managerial or technical career path. Employer Description:AJ Bell is one of the largest and best-regarded providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £96.1billion and more than 620,000 customers.
AJ Bell was named Large Apprenticeship Employer of the year in the North West Apprenticeship Awards 2022.Working Hours :Monday to Friday, 37.5 hours per week, 1 day per week at university during term time. Exact times to be confirmed.Skills: Team working,Initiative....Read more...
Support with IT systems within the practice including the telephone system.
Support with installation of IT systems and equipment including upgrades.
Contribute to collation of IT asset/equipment register.
Support with access to IT systems and email accounts for new starters (and returning staff where appropriate).
Assist and provide support with IT issues.
Ensure security of data in accordance with GDPR.
Online access for patients.
Run audits, searches and reports when required.
To undertake relevant Information Governance audit as and when deemed appropriate.
Assign home visits.
Assist or lead with IT and clinical system projects.
Ordering of stationery and office/medical equipment.
Update and maintain website and Facebook.
Assist with maintenance and repair activities.
Assist with weekly fire alarm tests and emergency lighting checks.
Assist with legionella testing and flushing.
Keep accurate logs of laptop and keys assigned to staff members.
Training:
Level 3 Business Administrator Apprenticeship Standard.
One day per week release for training at Morpeth Campus.
Training Outcome:Possible full-time position after apprenticeship.Employer Description:Based in Blyth, Railway Medical Group are proud to work as a team to provide the best primary care to the people of Blyth. They aim to care and respect patients throughout their lives, whether they are acutely unwell, to help them prevent disease or to manage their long term conditions, whilst also supporting and respecting patients and colleagues.Working Hours :Monday - Friday, times may vary between 8.00am - 6.30pm.
Total hours per week: 37 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide technical support to staff, troubleshooting hardware, software, and network issues
Aid and support local IT team with Data and Security issues
Work with 3rd party IT provider to support issues as needed
Prioritise and schedule problems
Assist in the installation, configuration, and maintenance of IT equipment (PCs, laptops, printers, mobile devices)
Support the setup and management of user accounts, permissions, and access rights
Help maintain IT asset records and documentation
Learn appropriate software and hardware used and supported by the organization
Monitor and report common IT issues to improve system reliability
Support routine maintenance tasks and updates under supervision
Ensure compliance with IT policies, procedures, and data security standards
Learn and develop skills in networking, cloud platforms, and system administration
Provide excellent customer service and communicate effectively with users of all technical levels
Escalate unresolved or complex issues to relevant support
Assist with Project delivery
The succesful apprentice will be expected to work between the 2 different locations- approximatley 2 days per week at each location.Training:The apprentice will be expected to attend an online lesson one day per week.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once eveyr 6-8 weeks.Training Outcome:
There is the potential for a permanent position for the succesful canididate, on completion of this apprenticeship
Employer Description:From our manufacturing facility in Halesowen, situated right in the heart of the industrial Black Country, we operate a varied range of Forging Presses and Hammers which gives us a unique capability to manufacture components from as little as 1 Kg to 80 tonnes with lengths up to 23 Metres.Working Hours :Monday to Friday, between 8am and 5pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working....Read more...
IT Field Engineer – CornwallOn-site & field workFull driving license is required for this roleSalary – Up to £32,00 per annumIT Field Engineer required for a leading client based in Cornwall. My client is currently seeking a Field Support Engineer to join their dynamic Managed Service Provider (MSP) team. This is an excellent opportunity for an IT professional looking to gain varied hands-on experience in a fast-paced setting or for a desk-based engineer seeking their next challenge with a leading provider. In this role, you'll work with a diverse range of technologies, clients, enhancing your technical expertise, problem-solving abilities, and client engagement skills.Key Skills and Responsibilities:
Travelling to various client locations to deliver on-site IT support, including install and configuring IT hardware and software (servers, PCs, printers, networking devices)
Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
Support Microsoft 365, Windows Server, and networking technologies.
Proven experience in Second Line IT Support.
Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
Excellent communication skills with the ability to engage professionally with clients.
A full driving licence (client site visits required).
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy....Read more...
As part of the apprenticeship, you’ll receive structured training both on the job and through an accredited learning provider, working towards a nationally recognised IT qualification (e.g., Level 3 Information and Communications Technician).Training:Training will be provided under NowSkills Apprenticeships, receiving 1:1 guidance with a specialised tutor.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:Aspire IT Services Ltd has over 20 years of experience in providing efficient IT solutions to businesses across the UK.
If you're looking for a partner you can trust to help you grow, we have the expertise to help you achieve your goals. Our team of IT experts are dedicated to finding the best possible solutions for your business and ensuring that you have everything you need to succeed.
We understand that any disruption to your business can be costly and damaging so we are committed to making sure we provide you with reliable and dependable technology.Working Hours :Monday - Friday
9am - 5pm.Skills: Communication skills,IT skills,Organisation skills....Read more...
IT Support Engineer – Managed Service Provider (MSP)Kettering, UK | Full-Time | £25,000 starting salary, rising to £28,000 after 6 months + BenefitsAre you a proactive IT professional with a passion for delivering exceptional support and solutions?We’re working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT Support Engineer to join their dynamic and collaborative team.The CompanyOur client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will be valued and your career can thrive.The RoleAs an IT Support Engineer, you’ll be the first point of contact for clients, providing high-quality support across hardware, software, networking, and cloud environments. You’ll work as part of a friendly, knowledgeable team to ensure seamless IT operations for a diverse client base.Key Responsibilities
Provide 1st and 2nd line technical support via phone, email, and remote tools.Troubleshoot and resolve issues across desktops, laptops, servers, networks, and cloud platforms (e.g., Microsoft 365, Intune, Azure).Install, configure, and maintain IT systems, software, and hardware.Proactively monitor systems to prevent downtime and respond to alerts.Escalate more complex issues to senior engineers when required.Document incidents, solutions, and technical procedures accurately.Contribute to process improvements and client satisfaction initiatives.
Key Requirements
Minimum 3 years’ experience in IT support, helpdesk, or MSP environment (preferred).Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals.Experience with Azure, or similar cloud platforms.Excellent troubleshooting, communication, and customer service skills.Ability to manage multiple priorities in a fast-paced environment.Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential.Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car.
Salary and Benefits
Starting salary: £25,000 per annumIncreased to £28,000 upon successful completion of the 6-month probationary periodProfessional development and training opportunitiesExposure to a wide range of technologies and industriesSupportive and collaborative working environmentGenuine career progression opportunities within a growing business
How to ApplyIf you’re an ambitious IT professional looking for your next step with a forward-thinking MSP, we’d love to hear from you.All applications will be handled in the strictest confidence.....Read more...
Provide first-line technical support to all departments.
Act as the first point of contact for support calls.
Log all support calls on the fault logging system.
Set up and configure IT equipment and mobile devices.
Manage and maintain the IT inventory system.
Provide match-day technical support and on-call assistance as required (optional).
Ensure all equipment and systems are operational prior to home matches.
Liaise with external suppliers and support contractors.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns with and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Join the IT team at Blackburn Rovers Football & Athletic Ltd, a historic professional football club founded in 1875. As an IT Apprentice, you will provide first-line support to the business over the phone, in person, and via remote software. You’ll be responsible for building and configuring PCs and laptops, while learning from and assisting fellow team members.
Working within a small, hands-on team, you’ll gain experience with a wide range of IT solutions and network systems that support operations across a football stadium—a unique and valuable learning environment for anyone starting a career in IT.
This apprenticeship offers the chance to develop valuable IT skills, with the potential to progress into a permanent role within the organisation.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Team working....Read more...
A game-changing opportunity for a Senior Business Development Manager to join a fast-growing IT consultancy based in London. This hybrid role is ideal for professionals experienced in strategic partnerships, client relationship management, and account growth. You’ll help shape the commercial strategy of a dynamic business within the data processing and hosting space.About the CompanyThis is a well-established technology consultancy delivering IT solutions and infrastructure services to enterprise clients. Operating across key verticals, the company values innovation, accountability, and a client-first approach. The work culture is collaborative, forward-thinking, and performance-driven.Key ResponsibilitiesDevelop and execute business development strategies for IT consulting servicesLead strategic partnership development and generate new client relationshipsManage and grow enterprise accounts, ensuring high levels of satisfaction and retentionCollaborate cross-functionally with internal project teams to deliver client valueHandle end-to-end sales processes including negotiation and contractingTrack sales performance and contribute to pipeline forecasting and business planningRequirements5+ years’ experience in business development or account management within the IT sectorProven ability to build strategic partnerships and close enterprise-level dealsIn-depth understanding of IT consulting, digital transformation, and cloud-based servicesStrong stakeholder engagement, negotiation, and presentation skillsSelf-starter with experience working in a hybrid or remote team environment.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key Perks and BenefitsCompetitive salary package of £55,000 – £80,000Flexible hybrid working (office base in London)Annual performance-based bonusesGenerous leave entitlement + wellness daysCareer progression pathways and leadership trainingAnnual learning and development budgetWhy Choose a Career in IT Business Development?The IT sector in the UK is experiencing rapid growth, with high demand for commercial professionals who can drive digital solutions to market. This role offers an excellent opportunity to deepen your skills, expand your strategic impact, and build a rewarding long-term career in a future-proof industry.....Read more...
