Deliver dedicated administrative support to IT service across the group's venues
Prioritising workload across the different divisions
Managing the orders for IT equipment, software, & licences
Manage the IT onboarding and leavers process for all employees
Owning and completing projects that align with the apprenticeship standards
Deliver dedicated administrative support to IT service across the group venues, prioritizing workload across the different companies
Communicate with external IT support company
Monitor and support the internal IT helpdesk and group IT mailbox
Assist with the development of resources for IT training
Co-ordinate and attend site visits if required
Ordering IT equipment and organising collections and delivery
Assist with the setup of new IT offices and IT equipment requests
Provide support within the offices/venues, including installing new monitors, setting up new equipment, meeting rooms etc.
Collate information from internal and external stakeholders, as required to support IT services including the upkeep of user information on Active Directory (AD)
Coordinate and organise key meetings and welcoming visitors
Manage the files for Group IT ensuring the IT Policy and Asset Registers are kept up to date
General administration tasks including the typing of documents, excel data input, filing and photocopying, etc.
Training:Business Administrator Level 3.Training Outcome:Office Administrator.Employer Description:Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids, London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Organisation skills,Team working....Read more...
An exciting opportunity has arisen for a Schools IT Technician with 2 years of experience providing IT support in a school setting to join a well-established IT solutions provider. This full-time role offersexcellent benefits and a salary range of £23,690 - £25,550.
This role involves daily travel to schools in Leicestershire, Coventry, and Birmingham. A DBS Check will be carried out on candidates if chosen for the role.
As an Schools IT Technician, you will deliver technical support to multiple schools across the region, maintain IT systems, and ensure the smooth operation of technology within each school.
You will be responsible for:
? Diagnosing and resolving hardware, software, and network issues across multiple school sites.
? Maintaining and upgrading IT equipment, including servers, computers, and network devices.
? Managing school networks, including WiFi systems, routers, and switches.
? Deploying and supporting software applications, including Office 365, Windows Server, and Intune.
What we are looking for:
? Previously worked as an ICT Technician, IT Technician, IT Support Technician, IT Engineer, ICT Engineer, Technical Support Engineer or in a similar role.
? At least 2 years of experience providing IT support in a school setting.
? Must have experience working in a school.
? Strong knowledge of IT infrastructure, including hardware, networking, and software.
? Familiarity with cloud computing platform.
? Skilled in Microsoft Office 365, Windows Server, Intune, Active Directory, Google Workspace, NET2, and WiFi access points.
What's on offer:
? Competitive salary
? Company events
? Company pension
? Free parking
? On-site parking
? Sick pay
Apply now for this exceptional ICT Technicianopportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources....Read more...
NOT SUITABLE FOR COMPUTER SCIENCE GRADUATES
What you’ll do at work
Some of the key day to day responsibilities are;
You should be able to demonstrate a natural ability in IT and evidence this as an IT hobbyist. This, as an example, might building custom PC's
Learning and becoming proficient in Support Desk I.T Systems – this will be achieved by being hands-on in the IT support triage environment. Whilst the helpdesk can be a pressured environment, you will benefit by being surrounded by experienced industry experts that will help guide and inform you
Repairing of I.T hardware, reinstalling operating systems and software – the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions
Problem solving on IT related incidents and problems – as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLA’s
Commissioning of IT and associated equipment – you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites. This will give variety to your role, and the opportunity to work in a face-to-face customer situation. You will need excellent customer service abilities and have excellent spoken communication skills....Read more...
An exciting opportunity has arisen for a Schools IT Technician with 2 years of experience providing IT support in a school setting to join a well-established IT solutions provider. This full-time role offersexcellent benefits and a salary range of £23,690 - £25,550.
This role involves daily travel to schools in Leicestershire, Coventry, and Birmingham. A DBS Check will be carried out on candidates if chosen for the role.
As an Schools IT Technician, you will deliver technical support to multiple schools across the region, maintain IT systems, and ensure the smooth operation of technology within each school.
You will be responsible for:
* Diagnosing and resolving hardware, software, and network issues across multiple school sites.
* Maintaining and upgrading IT equipment, including servers, computers, and network devices.
* Managing school networks, including WiFi systems, routers, and switches.
* Deploying and supporting software applications, including Office 365, Windows Server, and Intune.
What we are looking for:
* Previously worked as an ICT Technician, IT Technician, IT Support Technician, IT Engineer, ICT Engineer, Technical Support Engineer or in a similar role.
* At least 2 years of experience providing IT support in a school setting.
* Must have experience working in a school.
* Strong knowledge of IT infrastructure, including hardware, networking, and software.
* Familiarity with cloud computing platform.
* Skilled in Microsoft Office 365, Windows Server, Intune, Active Directory, Google Workspace, NET2, and WiFi access points.
What's on offer:
* Competitive salary
* Company events
* Company pension
* Free parking
* On-site parking
* Sick pay
Apply now for this exceptional ICT Technicianopportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The following are the core responsibilities of the Apprentice. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Provide day-to-day hands-on resolution of users IT problems and issues which affect any aspect of the organisation’s information systems
Keep IT Helpdesk tickets updated in the management information system (Sentinel)
Perform daily operational tasks and carry out any appropriate follow up actions with guidance from the IT Support Technician
Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment
Deliver user training for new and existing IT systems as directed by the IT Support Technician or Head of Corporate Services
Escalate IT Helpdesk tickets that are recurrent or require longer term or specialist attention to improve service quality and reliability to the IT Support Technician
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Training Outcome:
May lead to permanent position once the apprenticeship has successfully been completed
Employer Description:St. Luke’s Hospice is a charity providing compassionate palliative and end of life care to people whose illnesses are no longer curable. We deliver care to ensure dignity and empower people to make the choices they want; from the moment they are diagnosed.Working Hours :Monday - Friday, 9.00am - 5.00pm.
30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Location: Remote in UK
Salary: Up to £50,000
Do you have experience as a IT Trainer with exposure to ITSM Platforms?
If so, this role could be a perfect fit for you.
About the company
My client is a specialist solutions provider for IT service management and IT operations.
Candidate Requirements
· Proven experience as an IT Trainer, ideally with exposure to ITSM platforms
· Comprehensive knowledge of ITILv3 and its applications in IT service management.
· Strong administrative skills to manage onboarding processes and certificate generation.
· Must be a Single UK National and willing to undergo SC clearance.
Please apply or email me at lukeg@justit.co.uk to discuss the role in more detail.
....Read more...
To facilitate a quality customer support environment by means of a quality “help desk”
To install, configure, support and maintain a variety of hardware and software products within the ICT team
To assist in the administration of the IT Services department
Contributing to the delivery and development of the IT Service
Training Outcome:
Upon completion of this apprenticeship you will have the opportunity to become a 1st Line Support Officer in the SKDC IT Team, from this you can progress in to other areas of IT.
Employer Description:At South Kesteven District Council, we want to change people's lives in meaningful ways by becoming the best District in which to live, work, and visit.
And it's our people in TeamSK who make it all possibleWorking Hours :37 hours per week as standard, no weekends.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
IT Support Engineer
Location: London (office based)
Salary: Up to £39,000
About the Company:
A well established, luxury travel services company are looking for a IT Support Engineer to join the business on a permanent basis. You’ll be solely responsible for their whole IT infrastructure spanning across Servers, Network infrastructure, business applications and so on whilst having the support of a 3rd party Managed Services Provider if needed. You’ll be an integral part of the business providing strategic input from an IT perspective, suggesting improvements/projects which could benefit the efficiency of the business.
Key Responsibilities:
Managing and optimizing the company's IT infrastructure and network systems.
Implementing robust security measures to safeguard systems and sensitive data.
Providing technical support and promptly resolving IT-related issues.
Collaborating cross-functionally to enhance system efficiency and reliability.
Identifying opportunities for system improvements and upgrades.
Requirements:
Proven experience in a IT Support role or similar capacity. (Ideally 2nd line)
Strong proficiency in IT systems, networks, and security protocols. (Office 365, Windows Server, MS/MAC OS, AzureAD, R&S, Firewalls, LAN, WAN etc.)
Skills in system configuration, troubleshooting, and maintenance.
Excellent problem-solving abilities with acute attention to detail.
Ability to work both independently and as part of a collaborative team.
What’s in it for you:
Opportunity to join a Luxury Travel Services company who provide high end leisure and corporate travel.
Competitive salary of up to £39,000, reflective of experience and skills.
Prospects for career growth and professional development.
A supportive and inclusive work environment that values your expertise.
This position is an excellent opportunity for a proactive Systems Administrator ready to make a significant impact within a company experiencing growth.
....Read more...
Server and device maintenance.
Answering the phone to customers.
Logging tickets with the helpdesk ticketing system.
First line triage and resolution of customer issues.
Establish and meet service level agreements with end users.
Monitor and test network performance and provide network performance statistics and reports.
Commuting to customer sites as required.
Research into new IT processes and systems.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship qualification:
CompTIA A+
CompTIA Cloud Essentials+
BCS Level 3 Award in IT Service Management & Business Processes
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Training Outcome:
The role offers a permanent role upon completion of the apprenticeship depending on performance.
Employer Description:Addcom IT Limited are an established IT company based in Farnham, Surrey. They provide high quality IT support and IT services to both the educational and corporate sectors. They focus on customer satisfaction and helping their clients reach their objectives through reliable and professional IT support.
Addcom offer a wide range of IT Support and IT Services to cover any challenges business may encounter, these include areas such as:
Cloud Computing, Desktop Migration, Server Migration, Virtualisation, CCTV installation, Audio Visual, Project Management, Network Support, Server Support, Help Desk, VOIP phones, Office 365 Phones Systems among others.Working Hours :Monday to Friday: 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,A keen interest in IT,Good time keeping....Read more...
Do you want to kick start your career in IT TECH?
No prior experience needed; we will train you! YOU must have a desire and passion to want to work in IT.
Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready. We are sure we can find the best route into a fantastic tech career for you.
Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role.
Training opportunities:
• Level 3 qualification.
• CompTIA A+ and exam costs.
• Microsoft 365 Administrator training and exam cost.
• Microsoft Endpoint Administrator training and exam cost.
• Employability training including CV and interview support.
Skills required:
• Excellent communication skills.
• A desire to provide customers with excellent services.
• A desire to learn new skills.
• Ability to work in a great team.
• Ability to use problem solving techniques.
Main responsibilities you would have:
• Provide a single point of contact to internal colleagues reporting IT related incidents.
• Diagnose and resolve technical issues at first level to minimise downtime to colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve.
Spaces are limited on the upcoming course so apply now!
....Read more...
Do you want to kick start your career in IT TECH?
No prior experience needed; we will train you! YOU must have a desire and passion to want to work in IT.
Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready. We are sure we can find the best route into a fantastic tech career for you.
Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role.
Training opportunities:
• Level 3 qualification.
• CompTIA A+ and exam costs.
• Microsoft 365 Administrator training and exam cost.
• Microsoft Endpoint Administrator training and exam cost.
• Employability training including CV and interview support.
Skills required:
• Excellent communication skills.
• A desire to provide customers with excellent services.
• A desire to learn new skills.
• Ability to work in a great team.
• Ability to use problem solving techniques.
Main responsibilities you would have:
• Provide a single point of contact to internal colleagues reporting IT related incidents.
• Diagnose and resolve technical issues at first level to minimise downtime to colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve.
Spaces are limited on the upcoming course so apply now!
....Read more...
Do you want to kick start your career in IT TECH?
No prior experience needed; we will train you! YOU must have a desire and passion to want to work in IT.
Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready. We are sure we can find the best route into a fantastic tech career for you.
Please note to get to the interview stage, you will need to join a 10-week government funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role.
Training opportunities:
• Smart technologies
• Electrical principles
• Technical and architectural drawings and documentation
• Networking
• Internet of things (IoT)
• Project management
Skills required:
• Excellent communication skills.
• A desire to provide customers with excellent services.
• A desire to learn new skills.
• Ability to work in a great team.
• Ability to use problem solving techniques.
Main responsibilities you would have:
• Provide a single point of contact to internal colleagues reporting IT related incidents.
• Diagnose and resolve technical issues at first level to minimise downtime to colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve.
Spaces are limited on the upcoming course so apply now!....Read more...
We are working with an international group of luxury bars/private members clubs, that requires an IT manager with a variety of skills. They need a skilled person with experience in hospitality or retail that will be able to bring some of their IT operations internally, and work with Microsoft business central to deal with a variety of workflows and help the business scale.Perks and benefits for IT Manager:
Hybrid workingTravel to major international citiesOpportunity for progression and career developmentAccess to private members club
Skills and Experience of an IT Manager:
Experience in retail or hospitality settingIn depth knowledge of Microsoft business centralEducated to degree levelMinimum of 4 years IT management experienceCertifications in Microsoft BC are a bonusExcellent communication skillsExperience managing 3rd party suppliers, budget management and creating IT policiesExperience bringing outsourced IT ‘in house’ would be a benefit
If you are keen to discuss the details further, please apply today or send your cv to Hayley at COREcruitment dot com....Read more...
Do you want to kick start your career in IT TECH?
No prior experience needed; we will train you! YOU must have a desire and passion to want to work in IT.
Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready. We are sure we can find the best route into a fantastic tech career for you.
Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role.
Training opportunities:
• Level 3 qualification.
• CompTIA A+ and exam costs.
• Microsoft 365 Administrator training and exam cost.
• Microsoft Endpoint Administrator training and exam cost.
• Employability training including CV and interview support.
Skills required:
• Excellent communication skills.
• A desire to provide customers with excellent services.
• A desire to learn new skills.
• Ability to work in a great team.
• Ability to use problem solving techniques.
Main responsibilities you would have:
• Provide a single point of contact to internal colleagues reporting IT related incidents.
• Diagnose and resolve technical issues at first level to minimise downtime to colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve.
Spaces are limited on the upcoming course so apply now!
....Read more...
Do you want to kick start your career in IT TECH?
No prior experience needed; we will train you! YOU must have a desire and passion to want to work in IT.
Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready. We are sure we can find the best route into a fantastic tech career for you.
Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role.
Training opportunities:
• Level 3 qualification.
• CompTIA A+ and exam costs.
• Microsoft 365 Administrator training and exam cost.
• Microsoft Endpoint Administrator training and exam cost.
• Employability training including CV and interview support.
Skills required:
• Excellent communication skills.
• A desire to provide customers with excellent services.
• A desire to learn new skills.
• Ability to work in a great team.
• Ability to use problem solving techniques.
Main responsibilities you would have:
• Provide a single point of contact to internal colleagues reporting IT related incidents.
• Diagnose and resolve technical issues at first level to minimise downtime to colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve.
Spaces are limited on the upcoming course so apply now!
....Read more...
The IT Technician will provide effective IT assistance to the IT Manager and will:
Support and maintain the School’s IT systems.
Provide efficient IT support to all teachers, support staff and students.
Escalate IT issues to the IT Manager where necessary.
Retain ownership of incidents and monitor until satisfactory resolution is achieved.
Follow established procedures for service requests, utilising a ticketing system to prioritise, handle and manage issues and queries.
Diagnose and resolve technical issues.
Support the IT Manager in undertaking IT projects as instructed by the IT Manager.
Support the IT Manager to maintain the 3-year rolling plan
Provide desktop and server support.
Set up, configure and install authorised software to new IT equipment.
Ensure security and upgrades are applied to desktops and laptops/chromebooks.
Fault find existing IT equipment.
Ensure asset register and licensing records are kept up to date at all times.
On-site support for school events, including evening events.
General Responsibilities (all staff):
To perform duties and attend meetings as reasonably required.
To participate in the school's performance management scheme.
To undergo in-service training where required and to share expertise and skills with others.
To contribute to the school's pastoral system.
To observe and implement current school policies and good practice.
To contribute to the overall Christian ethos/work/aims of the school.
To carry out such particular duties as the Headteacher may reasonably direct from time to time.
Experience - the post holder will have:
Excellent communication skills both written and verbal.
Proactive nature and good initiative with the ability to solve problems.
Empathetic attitude with the ability to build excellent rapport with users.
Remain calm under pressure.
Good working knowledge of Microsoft Office.
Professional knowledge and qualifications - the post holder will:
Hold GCSE or equivalent (NVQ level 2) passes in English and Mathematics (literacy and numeracy).
Know the importance of child protection and the safeguarding implications of their role.
Skills and Attributes - the post holder will be:
Flexible, resilient and resourceful.
An effective member of a team.
Able to consistently display moral, intellectual and personal integrity.
Effective in time management.
Effective and efficient in their organisation and administrative skills.
Committed to continual personal and professional development.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the L3 Information Communications Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:There may be the opportunnity to apply for a full-time role at the end of the apprenticeship.Employer Description:An inclusive, high-performing, Christian secondary school for Brighton and Hove was envisioned by a small group of parents who care deeply about our local area and its people.
King's School is the result of their determined efforts and the fantastic support they received from the local community, as well as from the Russell Education Trust, who have opened four other successful new schools in recent years.Working Hours :Monday to Thursday 8.00am - 4.00pm and Friday 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Work
As an apprentice, you’ll work at a company and get hands-on experience
You’ll gain new skills and work alongside experienced staff
What you’ll do at work
Located at our Witham site. This is an ideal opportunity to develop further skills in IT and technology recycling. The role involves, but is not limited to:
The processing of assorted used IT equipment
Testing of the IT equipment
Entering details and inventory into the company system
Training on the company systems will be provided
Training:Your training will follow a blended approach with work experience & assignments set by your Training Provider. You will receive company & colleague support, backed by 20% of your work time as off-the-job training, where you can work on developing the core skills, knowledge and behaviours ready for end-point assessment.
Upon successful completion of your apprenticeship, you will receive an apprenticeship qualification of Level 3 IT Solutions Technician.Training Outcome:
To progress into a permanent position with additional responsibilities and further on to additional learning and progression in to more senior roles
Employer Description:ICEX Group are based in Witham and Hockley and offer a full IT asset management process from collections, onsite services, data erasure/disposal, reuse, resale and full audit trail.Working Hours :Hours
• 40 hrs per week
• Monday to Friday 8 am – 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative,Patience,Passion for IT....Read more...
Support Telephone Systems and maintenance
Assist with the installation, integration, testing and maintenance of network and telecommunications infrastructure LAN, WAN, VPN, VoIP, Call Centre and Telephone systems ensuring all quality, asset management and configuration management processes are followed.
Provide support for the configuration of network switches, routers and firewalls to ensure the business demands are met whilst also maintaining a secure environment.
Install, support and service business customers
Handle telephone calls and emails from clients and create support incidents as needed and provide 1st line support to clients – via telephone, email and remote working
Training:https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1Training Outcome:Potential full time job role upon completion.Employer Description:Stride Communications is seeking a proactive and eager-to-learn individual for our IT Apprenticeship program. As an IT Apprentice, you’ll gain hands-on experience in supporting our robust IT infrastructure, helping to ensure seamless connectivity and communication for our diverse clients. You'll work closely with our skilled team, learning valuable skills in troubleshooting, network management, and customer support to make an impact in the world of digital communication. If you’re passionate about technology and looking to kickstart your career in IT within a dynamic and forward-thinking company, we’d love to hear from you!
Stride are paying a competitive apprenticeship salary of £18,000 with amazing benefits such as Deliveroo Lunch Fridays, yearly bonus, annual pay reviews AND a potential for a full time job role upon completion!
If you are looking to begin your career in IT, earn an attractive weekly wage and work towards a qualification which is recognised globally and throughout the IT community then apply now or contact us for more information.Working Hours :Monday to Friday, 42 hours per week. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The role will include providing general and routine IT support, including diagnosis and fix, undertaking routine maintenance of equipment, support of common software packages used across the business and other general tasks as appropriate.
Key Responsibilities:
Responding to IT support requests from staff and learners in a professional and timely manner
Troubleshooting and resolving hardware and software issues, providing remote or on site support when necessary
Maintaining accurate records of support requests, resolutions, and relevant information in the ticketing system
Installing, configuring, and updating software applications and operating systems on workstations
Assisting with setting up and configuring new user accounts and devices
Supporting with routine maintenance tasks, such as system updates, backups, and system performance monitoring
Assisting with troubleshooting network connectivity issues and resolve them promptly
Collaborating with the IT Support team to identify and implement improvements to systems and processes
Assisting with managing hardware and software inventory, including tracking, and organising IT assets
Developing user-friendly documentation and guides for common IT procedures and issues
Training:Qualification:
Level 3 Information Communication Technician Apprenticeship Standard
Assessment method:
Professional discussion underpinned by portfolio
Project report with questioning
Venue:
The Sheffield College, Granville Road, Sheffield, S2 2RL
Attendance:
Day release
Training Outcome:
To be encouraged and agreed
Employer Description:CSE is an independent, specialist provider of software, IT services, hardware and technical expertise to the education sector.
We support schools requiring a single software solution, through to those needing large, complex projects implementing or fully managed IT services.Working Hours :8.00am - 4.00pm with 30mins lunch break. Days to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative....Read more...
To support staff and student IT use across the school.
To maintain the IT structure and systems in the school.
To develop the use of IT across the school.
Maintenance of Classroom and Office computers.
Replacing broken equipment and peripherals.
Assisting with computer issues in Classrooms.
Printer maintenance, removing jams, replacing toners and entering service calls as required.
General IT support for all areas.
To look after the AV equipment for the hall and assist staff in setting it up for events including assemblies.
Maintenance, installation and retrieval of CCTV.
Undertaking IT projects during holiday periods.
AV support for extracurricular school productions.
Training Outcome:Possible full time progression for the right candidate after the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday: 8:00 am - 4:00 pm, 30-minute break
Friday: 8:00 am - 3:30 pm, 30-minute breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Non judgemental,Patience,Microsoft Office,Punctual....Read more...
£45,000 - £55,000 + Benefits
9-month contract
Our client is a global biotech pioneer celebrated for its uniquely collaborative culture. Run by entrepreneurs for entrepreneurs, they specialise in co-creating and scaling companies within their global ecosystem. They blend experienced drug discovery with agile operations to foster breakthroughs and deliver transformative medicines. They are looking for an experienced IT Quality professional to join their friendly, fun and innovative IT team within the ecosystem of biotech companies on a 9 month fixed term contract basis. The successful applicant will play a crucial role in ensuring high standards of data quality, security, and compliance across our client’s IT systems, especially those supporting scientific, clinical, and regulatory functions. The post holder will play a crucial role in delivering our client’s mission to improve standards by collaborating with internal teams, overseeing data quality processes, and upholding quality standards in IT systems used for research, clinical trials, and data management. Key Responsibilities
Quality Management: Implement and maintain IT quality control processes to ensure compliance with GxP, 21 CFR Part 11, and other regulatory requirements in IT systems.
Data Quality Oversight: Regularly audit data quality for scientific and clinical trial data, identifying issues and collaborating with stakeholders to ensure high accuracy and reliability.
Compliance Support: Assist in ensuring data and systems align with regulatory compliance standards across clinical and preclinical data.
Project Support: Collaborate on IT and data projects to embed quality standards and ensure all deliverables meet compliance requirements.
Documentation and Reporting: Create and maintain quality documentation, including SOPs and policies, and report on data quality metrics and system compliance.
Continuous Improvement: Recommend and implement improvements to processes and systems that enhance data quality, security, and compliance.
Training and Support: Provide training to teams on IT quality standards and best practices in data management to support operational efficiency and regulatory readiness.
Skills & Experience
Education: Bachelor's degree or equivalent experience in Computer Science, Information Technology, Data Science, or a related field.
Experience: 3+ years in IT quality assurance, computer systems validation, data quality, or regulatory compliance, preferably within life sciences, pharmaceutical, or biotech industries.
Technical Skills: Proficiency in data management and quality tools, knowledge of GxP, Part 11 compliance, CSV according to GAMP principles, experience of ISO27001 and SOC frameworks would be an advantage.
Experience with IT systems such as AWS, Egnyte, DocuSign, or similar platforms.
Analytical Skills: Strong analytical and problem-solving abilities with attention to detail and data accuracy.
Communication Skills: Excellent verbal and written communication skills for effective collaboration with cross-functional teams.
Other Skills: Demonstrated ability to manage multiple priorities in a fast-paced environment and work independently or as part of a team.
This is a wonderful contract opportunity for an experienced IT quality professional to join a supportive, growing organisation in a highly influential role. Apply Now!....Read more...
IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
Provide accurate information on IT products and services
Supporting disaster recovery solutions
Monitor the remote monitoring and management system alerts and notifications and responding accordingly
System documentation maintenance and review in ticketing systems
Training:
Full training and support will be provided by your workplace mentor and from the Baltic team.
Training Outcome:
Upon completion of the Apprenticeship possible progression opportinities
Employer Description:Rydal was founded in 2008 starting from a home based location, since then it has evolved into an award-winning, fully pledged communications & managed IT, Security and Energy provider with over 90 staff supporting over 1,500 businesses across the country.Working Hours :Monday - Friday, between the hours of 08:00 - 18:00, with 30 minutes unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
A Support based hands on Junior IT role based on-site at the HQ in Edgeware. The role will grow in responsibility and autonomy as the candidate gains skills and confidence.Key Responsibilities:
Providing 1st Line IT Support
Troubleshooting
Using Software to fix and enhance customer systems
Managing hardware systems and up-selling
Basic Security measure i.e. managing firewalls and security settings
Maintenance of networks, Mac and Windows
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Natpoint was founded in March 2001 and has grown steadily by offering highly effective and timely IT support and a range of other IT services including security, disaster recovery, cloud services and telephony.
We have a simple support philosophy. We never lock any of our customers in to fixed term contracts as we believe that if we do not do a good job, we don’t deserve the customer. We invest heavily in our staff and our relationships with customers and key vendors. We are a Microsoft Silver cloud partner and Dell preferred partner. In addition, we accredited by StorageCraft, Panda, Avaya, Starleaf and other IT suppliers.Working Hours :Monday to Friday - 9am – 5pm (1 hour lunch)Skills: Communication skills,Interest in the IT industry,Basic experience,Desire to improve,Approachable,Helpful personality,Enthusiasm,Willingness to learn....Read more...
Building and maintaining strong, long-term client relationships is paramount, requiring excellent communication and interpersonal skills to foster trust and rapport. This includes understanding client business challenges and providing tailored IT solutions that address their unique needs
Preparing and delivering compelling sales proposals and quotes that clearly articulate the value proposition of our IT offerings
Collaborating with technical teams to ensure the proposed solutions are feasible and meet client specifications
Chasing quotes that have not received a response to maximize conversion rates
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
20% off the job training
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Could lead to a permanent position for the right person
Employer Description:M&M Information Technologies Ltd is an Employee Owned Trust (EOT). We provide honest, professional, reliable and cost effective IT solutions. Our clients range from individuals with single laptops through to large corporate businesses with multi-office servers, wide area networks and multiple sites including international operations. Whether you need a fully outsourced IT department or support for your IT manager, we can help by covering staffing or technical shortfalls. We pride ourselves on the high level of support and assistance that we give to our customers.Working Hours :Monday - Friday. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Logging customer issues onto the company ticketing system
Troubleshooting customers' IT or Telecoms issues through diagnostic techniques
Configuring and testing new kit prior to installing at customer site
Produce clear descriptions of user problems
Setting up new account users
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.
Training Outcome:Full time role available after completion of the apprenticeshipEmployer Description:Swiftcomm is one of the UK’s leading providers of business communications services. They provide IT and communications infrastructures to major, multi-site organisations right down to small businesses across the country whilst simultaneously delivering outstanding customer service. If you’re an IT hobbyist and have a passion for IT you’re in luck… there is no better place to kick-start your career!Working Hours :Monday – Friday 9 AM – 5:30 PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
