The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely.
Our IT department includes the following functions:
An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.)
This includes a 24/7 out-of-hours on-call service for clinicians/staff who require IT support outside of core office hours
Support for the core networking, server infrastructure, and associated design and maintenance
This is provided by a combination of external contractors and our in-house IT team
In-house Database administration which provides detailed analysis, reports and design changes to our Patient Record System (as well as to HR and other departmental database systems as necessary)
Development and implementation of Ad-Hoc Projects – such as IT Equipment rollouts, upgrades to IT infrastructure, and implementing new systems according to organisational need
This work is carried out by a combination of internal and external IT resources
Primary Job Purpose:
To provide excellent customer service to all those requiring IT support onsite and offsite (using provided remote IT support tools)
To record all requests for IT support on the IT helpdesk system, escalating any priority calls as required
To respond to and resolve first line IT support queries as per IT service desk SLA
Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices
Support common software applications (e.g. Microsoft 365, email, collaboration tools)
Distribute and install print toners when required
Escalate more complex issues to senior IT staff or external providers
Other activities and IT related projects, including the logging of IT assets, following the joiners and leavers process, and assisting the IT team with software patching, desktop upgrades, IT equipment office moves and support the IT team with IT project work as required
Support staff with the use of IT and AV equipment
Learn and follow IT policies, data protection, and cybersecurity best practices
C1: Customer Focus:
Attend to and manage IT service desk phone calls, providing suitable responses and ensuring the creation of a helpdesk ticket for every call on the IT Helpdesk system
Address and resolve first-line IT support calls through email, telephone, and talking to the user
Provide desk-side support by visiting staff when necessary to resolve issues
Respond to faults, assistance requests, and change requirements
Ensure that the IT new starter, mover and leaver process is followed
Collaborate with other IT staff to assist in project work
C2: Self-Management and Problem Solving:
Identify and flag IT helpdesk calls which are impacting staff
Whenever possible, aid the IT team in tasks such as software patching, desktop upgrades, and other IT-related projects
Ensure that incoming and outgoing IT assets are properly labelled and recorded in the IT asset management system
C3: Working with Others:
Work with the IT team to help deliver projects, system builds and application installations
Provide temporary cover for the IT Support team in their absence
Provide first line support to staff who require assistance with Microsoft applications
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication qualification
Training Outcome:
Over 90% of our apprentices move on to permanent full-time employment in the tech industry
There are also opportunities to extend your training with a higher-level Apprenticeship Programme
Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship
Employer Description:A warm welcome to St Christopher'sWe are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you.
We passionately believe in the words of our founder, Dame Cicely Saunders, who said: “You matter because you are you and you matter until the last moment of your life.” That means we’ll listen to your story, adapt our treatments and advice to suit your particular needs, and we won’t stop until we can give you the best possible support.
The hospice itself is a friendly, vibrant place, and as unlike a traditional hospital as we can make it. But rest assured, our medical and nursing care is excellent and our clinical teams are highly professional and devoted to doing their best for you.
However, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home. If you’re one of them, we are ready to help you too.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for an IT Director to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As an IT Director, you will be responsible for leading strategic IT initiatives, driving digital transformation, and enhancing technology systems across the organisation.
This role offers a salary of circa £100,000 and benefits.
You will be responsible for:
? Direct the CRM transformation programme.
? Take responsibility for IT strategy and implementation.
? Supervise internal development and coordinate external partners.
? Develop robust reporting and data management capabilities.
? Enhance system performance and user experience.
What we are looking for:
? Previously worked as an IT Director, Head of IT, IT Transformation Director, CRM Transformation Director, Digital Transformation Director, IT Delivery Director, IT Strategy Director, Chief Information Officer or in a similar role.
? Experience in senior IT leadership roles.
? Hands-on experience with CRM and platform migrations.
? Strong track record of delivering technology transformation programmes.
? Strong commercial awareness with ability to lead teams and implement change effectively.
Shift:
? Monday - Friday: 08:45 - 17:30
What's on offer:
? Competitive salary
? Company car / Car allowance
? Pension scheme
? Life insurance
? Employee Assistance Programme
? 33 days holiday and an additional day for your birthday
Apply now for this hands-on leadership role with the opportunity to deliver real impact across the organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is imp....Read more...
An exciting opportunity has arisen for an IT Director to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As an IT Director, you will be responsible for leading strategic IT initiatives, driving digital transformation, and enhancing technology systems across the organisation.
This role offers a salary of circa £100,000 and benefits.
You will be responsible for:
* Direct the CRM transformation programme.
* Take responsibility for IT strategy and implementation.
* Supervise internal development and coordinate external partners.
* Develop robust reporting and data management capabilities.
* Enhance system performance and user experience.
What we are looking for:
* Previously worked as an IT Director, Head of IT, IT Transformation Director, CRM Transformation Director, Digital Transformation Director, IT Delivery Director, IT Strategy Director, Chief Information Officer or in a similar role.
* Experience in senior IT leadership roles.
* Hands-on experience with CRM and platform migrations.
* Strong track record of delivering technology transformation programmes.
* Strong commercial awareness with ability to lead teams and implement change effectively.
Shift:
* Monday - Friday: 08:45 - 17:30
What's on offer:
* Competitive salary
* Company car / Car allowance
* Pension scheme
* Life insurance
* Employee Assistance Programme
* 33 days holiday and an additional day for your birthday
Apply now for this hands-on leadership role with the opportunity to deliver real impact across the organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Familiarity with Microsoft 365,Windows 11 operating system,Motivated,Positive attitude,Passion for ICT,Hardware and software,Troubleshooting,Basic knowledge of networking....Read more...
Head of IT – London (hybrid working)
£800 – £1000 p/d (inside IR35)
3 month duration
An established and highly regarded organisation is seeking an experienced Head of IT to join during a critical period of transition and transformation.
As a key member of the senior leadership team, you will be responsible for stabilising IT operations, leading through organisational change and delivering key strategic initiatives across a complex, multi-site environment serving thousands of users.
This is an opportunity to step into a high-impact leadership role during a critical transition period, where you will shape and influence technology strategy at a senior level, lead a function that is operationally stable but undergoing organisational change and play a key role in delivering business-critical transformation programmes. This role requires a balanced, high-impact leader who can operate both strategically and hands-on.
Key Responsibilities:
• Provide strategic leadership of the IT function, shaping and delivering IT strategy aligned to wider business goals
• Ensure stable, secure and efficient IT operations across infrastructure, service desk and project delivery
• Lead a team of ~20 across Infrastructure, Service, Security, Data and Programmes
• Take full ownership of the IT budget, resource planning and cost control
• Deliver key transformation programmes
• Drive service excellence (ITIL) and ensure smooth transition of projects into BAU
• Oversee cyber security, data protection and compliance requirements
• Manage and develop relationships with third-party suppliers and vendors
• Lead automation and efficiency initiatives across the IT landscape
• Support the business through organisational change, including shared services transformation
Requirements:
• Proven experience as a Head of IT or senior IT leader in a comparable, multi-site large scale organisation
• Possess a broad technical knowledge across infrastructure, applications, cyber security, data and AI
• Strong background in IT Operations and Service Delivery within complex environments
• Demonstrable experience managing large-scale IT estates, multiple concurrent priorities and projects
• Strong people leadership and team management capability, particularly through periods of change
• Ability to engage and influence senior stakeholders across the business
• A proactive, resilient and hands-on leadership style
Based in Central London (3 days per week onsite) with occasional UK travel.
Start date for this contract is planned for mid-June.....Read more...
IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment | On-Site Role | Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities ·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ·Working alongside MSPs on infrastructure and development projects ....Read more...
Support IT security tasks including user setup, permissions, MFA, and password resets in line with policy
Use documentation and security procedures to carry out tasks accurately and compliantly
Log, triage, and escalate tickets via ConnectWise to meet SLAs
Provide first-line technical support, including answering calls, emails, and remote support for internal and external users
Maintain audit trails and support systems using platforms like Microsoft Azure and Microsoft Lighthouse
Training:Information Communications Technician Level 3.
Your training will be delivered in 2 day blocks every 4-6 weeks; this will be in our online classrooms delivered via Microsoft Teams. You will be working with a specialist coach from Baltic Apprenticeships. Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Ready to Launch Your Career in IT with NCS IT Ltd?
An exciting opportunity has arisen for an IT Apprentice to join a well-established and forward-thinking managed IT services provider. With over 30 years of experience, the company supports businesses across the UK with everything from day-to-day IT support to cloud services and cybersecurity, helping organisations stay secure, productive and ahead of the curve.
This opportunity is ideal for someone with a genuine interest in IT support who is eager to start their career in the industry. The ideal candidate will be motivated, curious, and willing to learn, someone who enjoys problem-solving and is keen to build their technical knowledge in a real-world environment. The successful applicant will become part of a friendly and supportive team of experienced IT professionals. From helpdesk technicians to engineers, the team works collaboratively to deliver excellent service, providing ongoing guidance and encouragement as the apprentice develops their skills.
As part of the apprenticeship, the individual will receive structured training delivered in 2-day blocks every 4–6 weeks with Baltic Apprenticeships, alongside hands-on experience in the workplace, offering the perfect balance of learning and practical development to kickstart a career in IT.Working Hours :8am - 5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Motivated and eager to learn....Read more...
In this role, you will provide first-line technical support to staff and students, assisting with hardware, software, and network issues, as well as helping to install and maintain IT equipment.
You will also support the secure and efficient operation of the school’s IT systems, maintain accurate records, and develop your technical knowledge within a supportive environment.
We are looking for someone with a genuine interest in IT, strong communication and problem-solving skills, and a positive attitude towards learning and professional development.
You will work collaboratively with colleagues while building the skills required for a career in IT.Training:You'll spend one day per week at Milton Keynes College as part of the Information Communications Technician Apprenticeship.Training Outcome:Successful completion of this apprenticeship can lead to progression into a full-time IT support or network technician role, with opportunities for further training and career development.Employer Description:Combining a 250-year old tradition with a modern outlook Bedford Modern School is an unpretentious, tolerant community where all students can flourish as individuals.Working Hours :Monday - Friday, times to be confirmed.Skills: Interest in IT & digital tech,Basic IT hardware,software & Systems,Manages tasks,meets deadlines....Read more...
IT Technical Project Manager – Mergers & Acquisitions
Up to £90,000 PA
London – hybrid working
This is a highly technical, hands-on role, requiring strong experience delivering complex IT integrations and tenant-to-tenant migrations within M365 and Azure environments.
We are supporting a high-growth organisation undergoing rapid expansion through multiple acquisitions (8–10 per annum), who are building a specialist M&A IT capability. They are seeking an experienced IT Technical Project Manager to lead complex integration programmes across the full acquisition lifecycle.
This role sits within a dedicated M&A IT team and offers the opportunity to work on multiple concurrent integrations in a fast-paced, transformation-led environment. You will play a critical role in ensuring seamless technical integration and value realisation across acquired businesses.
Responsibilities
• Lead end-to-end delivery of M&A IT integration projects, with a strong focus on technical delivery and hands-on integration workstreams
• Own and deliver tenant-to-tenant migrations (M365, Azure AD/Entra ID), ensuring secure and seamless transitions
• Work closely with infrastructure, cloud, networking and security teams to drive technical integration activity
• Develop and manage project plans, migration roadmaps, cutover activities, risks and dependencies
• Support IT due diligence, assessing infrastructure, applications, cloud environments and data landscapes of target businesses
• Coordinate cross-functional stakeholders including IT, Security, Legal, HR, Finance and third-party vendors
• Oversee migration execution, hypercare and post-integration optimisation
• Ensure all solutions align with enterprise architecture, security and compliance standards
• Provide clear reporting and updates to senior stakeholders and leadership
Requirements
• Proven experience as an IT Technical Project Manager within M&A, integration, or transformation environments
• Strong hands-on experience delivering tenant-to-tenant migrations across Microsoft 365 and Azure environments
• Strong technical understanding of cloud platforms, identity management, infrastructure and enterprise IT environments
• Experience managing complex technical integrations and multiple concurrent projects
• Ability to operate in a hands-on technical capacity alongside engineers and technical teams
• Strong stakeholder management and communication skills
• Experience working with third-party vendors and system integrators
• Knowledge of Agile, PRINCE2, PMP, or similar delivery methodologies....Read more...
IT ManagerLondon £45,000-£50,000We are working with a lifestyle hospitality brand with an expanding portfolio. They are seeking an experienced and hands on IT Manager to support both day to day hotel operations and large scale transformation projects across multiple properties.The role:
Oversee daily IT operations across hotel systems (PMS, POS, Wi-Fi, CCTV, door access, payment and booking platforms), ensuring smooth performance and minimal disruptionProvide responsive, solution focused support to hotel teams while acting as the key link between central IT and on property operationsLead IT delivery for hotel refurbishments and new openings, including infrastructure upgrades, system implementations, and hardware deploymentCollaborate with internal teams and external suppliers to deliver scalable, future ready technology solutions aligned with business needsDeliver high level IT support to senior stakeholders and VIP users, ensuring seamless operation of devices, meeting rooms, and communication toolsManage infrastructure, security, and compliance across sites, while supporting IT strategy, standardisation, and scalability as the business grows
Experience:
Proven experience in an IT role within the hotel or hospitality sectorHands on involvement in hotel refurbishments and new openingsExperience working in a head office environment supporting multi-site operationsStrong knowledge of hotel systems (PMS, POS, door access, CCTV, telephony/VoIP)Solid understanding of Windows environments, networking, Wi-Fi, Active Directory, and Office 365Experience supporting senior executives and VIP stakeholdersExcellent communication and stakeholder management skillsAbility to work across multiple locations in a fast paced environment
....Read more...
We’re supporting a global engineering and technology business with the hire of an IT Support Administrator.
This is a hands-on first and second-line support role covering user support, Microsoft 365, Active Directory, Azure, devices, security controls and general IT administration.
Responsibilities
Provide onsite and remote IT support
Administer Active Directory, users, permissions and Group Policy
Set up laptops, desktops and mobile devices
Support Microsoft 365, Azure and business applications
Troubleshoot hardware, software and network issues
Maintain IT assets, licences and documentation
Support MFA, endpoint protection, patching and encryption
Work with MSPs and external vendors
Support onboarding, offboarding and IT projects
Requirements
First and second-line IT support experience
Strong Microsoft 365, Active Directory and cloud knowledge
Good troubleshooting skills across hardware, software and networks
Clear communication and user support skills
Strong attention to detail and security awareness
Useful
SAP or ERP experience
MSP experience
Microsoft, CompTIA A+, Network+ or Security+ certifications
Cyber Essentials or ISO 27001 exposure
....Read more...
Service Desk Engineer – Preston Brook
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
Please note; you must have a UK driver’s license/own vehicle for this position.....Read more...
This list is provided as an indicative guide to expected duties only:
Deal face to face with customers in our retail store
Diagnose, repair, install and maintain computer and other IT related equipment and services
Answering and directing phone calls
Organizing and scheduling appointments
Assist in the preparation of regular scheduled reports
Follow office policies and procedures
Maintain records held in companies’ electronic systems
Provide general support to visitors
Act as the point of contact for internal and external clients
Any other reasonable duties required by company management
Training Outcome:
It is anticipated that the successful candidate will progress onto a Level 3 (or equivalent) accredited training course with Canny Clever Group Limited once the Level 2 apprenticeship is completed
Employer Description:As a dynamic and growing business, we are set to enjoy a period of rapid growth over the next twelve months as we adapt to an ever-changing marketplace.
Our current core services focus on Retail IT and B2B IT Services, as we move forward, we are refocusing on B2B IT Services and Leisure Based IT Sales and Events as we explore new ways of leveraging markets to introduce new hardware and software.
We will continue to operate as a fully independent IT Provider in the Retail and B2B sectors.Working Hours :Standard hours between Monday - Sunday, 08:00 - 20:00.Skills: ....Read more...
We are recruiting for a driven IT Sales Executive to join a growing business in Harrow, with a clear focus on new business development.
This is an excellent opportunity for a motivated sales professional who thrives on winning new clients and is looking to maximise their earnings through a competitive commission structure.
This role offers benefits and a salary of £35,000 plus commission.
Key responsibilities:
? Proactively generate new business opportunities within the IT sector
? Identify, approach, and convert prospective B2B clients
? Build and manage your own sales pipeline
? Consistently meet and exceed sales targets
? Develop strong, long-term client relationships
Key requirements:
? Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role
? Prior experience within an IT reseller or a strong B2B sales background
? Proven track record in new business generation
? Self-motivated, target-driven, and accountable
? Confident communicator with strong negotiation skills
What we're looking for:
? A proactive and resilient individual who enjoys outbound sales
? Someone who takes ownership of their performance and results
? A candidate motivated by earning potential and career progression
What's on offer:
? £35,000 basic salary
? Uncapped commission with strong earning potential
? Supportive environment with opportunities for growth
If you're an ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparen....Read more...
IT ManagerLocation: Antwerp, Belgium Salary: Competitive Languages: Fluent English required, Dutch and/or French preferred, German is a plusAn exciting opportunity to join a fast-growing hospitality and lifestyle brand currently expanding across Europe. This role is ideal for a hands-on and strategic IT professional who enjoys working across multiple departments and driving technology improvements in a fast-paced environment.As IT Manager, you will oversee the company’s technology ecosystem across multiple properties, including hardware, software, PMS, POS, reporting tools, integrations, and infrastructure. You’ll also support upcoming hotel openings and work closely with external IT and software partners.Key Responsibilities
Oversee and optimise IT systems across all propertiesManage PMS, POS, reporting tools, and software integrationsSupport technology setup for new hotel openingsDrive automation, reporting, and data management initiatives using Power BICoordinate with external IT and software partnersTroubleshoot system and operational issues across departmentsSupport long-term technology and infrastructure strategy
Requirements
Experience in IT operations, hospitality technology, or digital infrastructureStrong understanding of PMS, POS, reporting tools, and integrationsExperience with Power BI and data reporting preferredHospitality or multi-site experience is a plusSolution-oriented, hands-on, and proactive mindsetFluent English required; Dutch and/or French preferred, German is a plus
....Read more...
With training and support, you will:
Act as a first point of contact for IT support requests via phone, email, and ticketing systems
Log, update, and manage support tickets accurately
Diagnosing and resolving routine IT issues relating to hardware, software, user accounts, and connectivity
Escalate more complex issues to senior engineers in line with service levels
Communicate clearly with clients, keeping them informed throughout the resolution process
Assist with the setup and configuration of laptops, desktops, printers, and other IT equipment
Support basic user administration tasks such as password resets and access requests
Support project work and assist with project delivery as needed
Follow IT security, data protection, and best practice processes
Actively engage in apprenticeship training and continuous professional development
Training:May involve going to site occasionally, all expenses would be paid.
ITVET House 93 Bishops Stortford, HertfordshireCM23 3GWTraining Outcome:IT Service Desk Technician progressing into a Service Desk Engineer.Employer Description:ITVET are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team are dedicated to driving our clients forward through innovation and perseverance. We’re proud to be a company that’s different, a close-knit community where everyone contributes, has a voice, and is treated equally.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
IT Manager Vacancy with high-calibre Real Estate SME Paying up to £55,000 (potentially with some flex for the right candidate) Significant bonus (10%-25%) Occasional travel to US – once per year Primarily office based (at extremely high calibre offices in a particularly Central London location)London-based, highly profitable and extremely high-calibre SME working in the Real Estate sector are seeking an IT Manager to oversee their IT infrastructure, cyber security and data protection. This is a high-impact role where alongside orchestrating external IT Service Providers, you’ll keep systems secure, resilient and running at peak performance while driving continuous improvement across the business. You’ll be fully responsible for a small IT budget (<£1m) and there are no internal management responsibilities. The organisation has a first-class culture (underscored by their average tenure of close to 7 years). What you’ll do:
Lead and optimise IT infrastructure, cloud platforms (Microsoft 365 & SharePoint), networks, and core systems alongside our external IT provider.
Own cyber security – from vulnerability management and patching to incident response (in and out of hours).
Act as Data Protection Lead, ensuring full GDPR compliance and robust data security.
Manage hardware lifecycle, asset registers, and supplier performance.
Provide expert technical support, user guidance, and escalation handling.
Support audits, maintain documentation, and contribute to IT budgets and strategy.
You’ll work closely with the Corporate Services team, Office Manager and Ops Director in a collaborative, flat-hierarchy environment.What you’ll need:
Strong technical background in IT infrastructure, cloud environments, networking and cyber security.
Experience with Microsoft 365, endpoint security, and identity/access management.
Proven track record in information security, vulnerability management, and third-party supplier coordination.
Good understanding of GDPR and data protection (Data Protection Lead qualification desirable although full training will be provided).
Excellent problem-solving skills with the ability to explain technical issues clearly to non-technical users.
Experience working with implementation or management / maintenance of SharePoint would be beneficial.
Cyber Essentials / ISO 27001 knowledge is a big plus.
....Read more...
IT Technical Project Manager – Mergers & Acquisitions
£600 – £650 per day (outside IR35)
6-month initial contract
London – hybrid working
We are supporting a high-growth organisation undergoing rapid expansion through acquisitions and building a specialist M&A IT capability. They are seeking an experienced IT Technical Project Manager to lead complex integration programmes across the full acquisition lifecycle.
This role sits within a dedicated, strategically independent M&A IT team and offers the opportunity to work on multiple concurrent integrations in a fast-paced, transformation-led environment. With up to 10 acquisitions planned annually, you will play a critical role in ensuring seamless technical integration and value realisation.
A key focus of this role will be tenant-to-tenant migrations (particularly within Microsoft 365/Azure environments), making prior experience in this area essential.
Responsibilities
Lead end-to-end delivery of M&A IT integration projects, with a strong focus on technical workstreams
Own and deliver tenant-to-tenant migrations (e.g. M365, Azure AD), ensuring minimal disruption and secure data transition
Develop and manage detailed project plans, timelines, budgets and technical delivery roadmaps
Establish and drive governance frameworks, including risk, issue and dependency management
Coordinate cross-functional stakeholders (IT, Security, Legal, HR, Finance, Operations) and third-party vendors
Support IT due diligence, assessing infrastructure, applications and data landscapes of target companies
Oversee cutover planning, migration execution, hypercare and post-integration optimisation
Ensure solutions align with enterprise architecture, security and compliance standards
Track and report on KPIs, SLAs and delivery milestones
Provide clear, structured reporting to senior stakeholders and leadership
Requirements
Proven experience as an IT Technical Project Manager within M&A, integration, or transformation environments
Strong hands-on experience delivering tenant-to-tenant migrations (M365/Azure essential)
Solid understanding of cloud platforms, identity management and enterprise IT infrastructure
Experience managing complex technical workstreams and multiple concurrent projects
Strong knowledge of delivery methodologies (Agile, PRINCE2, PMP)
Excellent stakeholder management and communication skills
Experience working with third-party vendors and system integrators
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First Line IT Support:
Serving as the first point of contact for pupils and staff within the school
Repairing, installing, configuring, and maintaining software and hardware
Diagnosing and troubleshooting IT issues
IT maintenance of hardware on site
Reprographics support
Manage IT helpdesk
Monitor key systems, including network and cyber security
Escalate issues to Senior IT Systems Administrator or Director of Digital Learning as appropriate
Audio Visual Support:
Prepare for assemblies, lectures, theatre productions and other events in our main chapel hall
Use mobile screen to prepare for meetings in different rooms
Ensure classroom Audio Visual equipment (projectors, speakers, wireless projection) is maintained and functioning properly
And to undertake other reasonable duties from time to time as the School may reasonably require
Training:
The apprentice will work towards the Level 3 Information Communications Technician Standard
This will be a mix of training in the work place, 1-1 training and review meetings and in person group training
Training Outcome:
On going training and personal development are encouraged and supported
Employer Description:Cheam is situated in a stunning rural location ten minutes from Newbury and fifteen minutes from Basingstoke, just off the A339. It is surrounded by smaller towns and villages from which it draws many of its pupils.
Cheam was founded in 1645 and is one of the oldest prep schools in the world. It is an IAPS boarding and day school with some 375 pupils, boys, and girls. Cheam prides itself on its excellent all-round record academically, musically, artistically and on the sports field. The facilities are outstanding. On completing their life at Cheam, children move on to the top Public Schools in England, including Eton, Wellington, Marlborough, Radley, Harrow, Winchester, Bradfield and St. Mary’s Calne. The school is non-selective yet achieves consistently high standards academically through an inspirational and dedicated team of teachers, throughout the Pre-Prep and Prep schools.Working Hours :Term time when the school is in session, the working hours would be Monday to Friday 7.45am to 4pm and Saturday 7.45am to 10am. During school holidays, the working hours would be 8.30am to 4pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience....Read more...
As an IT Apprentice, you will play a key role in supporting the organisation’s technology needs, providing first-line technical support, and assisting with IT projects. You will work closely with experienced colleagues who will support your learning and development throughout the programme.
Your focus will be on building on these initiatives for Peoples Place Community Partnership (PPCP) in Toxteth, Liverpool as well x2 other sites within the city support PPCP’s friendly educational client with their IT Support plus a fortnightly trip to a site in Huddersfield and monthly team meetings in London. All expenses covered!
The duties we see the candidate taking on over the first 13 months includes the following:
Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution
Troubleshoot and resolve hardware, software, and network issues
Fix, set up and configure IT equipment such as laptops, PC build, printers and hardware devices
Assist with user account management (password resets, permissions, and access requests)
Help maintain IT documentation, asset registers, and system records
Support the rollout of new technologies, software updates, and security patches – Microsoft 365, CCTV, PC Break Fix
Work with the IT team to ensure systems and data remain secure and compliant
Escalate more complex issues to senior team members when necessary
While most work will be carried out in the Toxteth office location, employees should be prepared to undertake site-based work in 2 locations in Liverpool, Huddersfield fortnightly and London monthly
What we desire in our future apprentice:
A keen interest in IT and technology
Good problem-solving and analytical skills
Willingness to learn and take on new challenges
Ability to work as part of a team and follow instructions
Basic knowledge of computers, Microsoft Office, or Windows systems (desirable)
You should be comfortable learning on your own and asking for help when necessary to ensure tasks are completed accurately and effectively
Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time role is on offer for the successful apprentice. We want to see you take a step up and confidently lead our marketing initiatives on a permanent basis.Employer Description:Complete IT Solutions for Stronger Communities!
Voluntary and community organisations operate under constant pressure: tight budgets, lean teams, and increasing digital demands. At Peoples Place Community Partnerships (PPCP), we understand these challenges because we work alongside community organisations every day. That’s why we deliver a comprehensive suite of reliable, cost‑effective IT and technology services designed to strengthen your organisation, reduce overheads, and keep your operations running smoothly.
With PPCP, you get enterprise‑level support without the enterprise‑level price tag, so you can stay focused on what matters most: supporting people and delivering meaningful community impact.Working Hours :Monday- Friday
9am- 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Capable or strategic thinking,Driven/Passionate,Mature approach to work,Professional,Friendly and personable,Willingness to listen,Participation in discussions,A genuine interest IT,Interest in Tech Industry,Ability to work under pressure,Able to work independently....Read more...
As our IT Apprentice you will assist our Technology department with IT support, infrastructure maintenance, system configuration and troubleshooting, whilst developing core technical skills and completing a Level 3 apprenticeship within a fast-paced, real-world environment.
Here's a glimpse of what your journey could include:
Providing first-line technical support to both internal and external customers; including troubleshooting hardware, software and network issues
Assisting with the installation, configuration and maintenance of IT equipment
Supporting the setup and administration of user accounts, permissions and access controls across business systems
Helping to monitor IT systems, networks and infrastructure to ensure performance, security and availability
Assisting to maintain and update software, operating systems and security patches
Supporting cloud-based platforms and services
Working alongside the wider team across the service desk and projects to support with system upgrades, network improvements and new technology developments
Assisting with documenting IT processes, systems and troubleshooting guides
Supporting cybersecurity practices including antivirus management, password policies and incident reporting
Ensuring all IT support requests are logged, tracked and update through the helpdesk ticketing system
Training:As part of your Apprenticeship, you will be enrolled onto a IT Solutions Technician Level 3 qualification which normally runs for 2 years. You will be fully supported by our partnered training provider, Baltic Training, to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!Training Outcome:Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us.Employer Description:At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.Working Hours :Monday to Friday, 8.00am - 4.30pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills....Read more...
We are recruiting for a driven IT Sales Executive to join a growing business in Harrow, with a clear focus on new business development.
This is an excellent opportunity for a motivated sales professional who thrives on winning new clients and is looking to maximise their earnings through a competitive commission structure.
This role offers benefits and a salary of £35,000 plus commission.
Key responsibilities:
* Proactively generate new business opportunities within the IT sector
* Identify, approach, and convert prospective B2B clients
* Build and manage your own sales pipeline
* Consistently meet and exceed sales targets
* Develop strong, long-term client relationships
Key requirements:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role
* Prior experience within an IT reseller or a strong B2B sales background
* Proven track record in new business generation
* Self-motivated, target-driven, and accountable
* Confident communicator with strong negotiation skills
What we're looking for:
* A proactive and resilient individual who enjoys outbound sales
* Someone who takes ownership of their performance and results
* A candidate motivated by earning potential and career progression
What's on offer:
* £35,000 basic salary
* Uncapped commission with strong earning potential
* Supportive environment with opportunities for growth
If you're an ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Cafe Chef - Brambles of InverarayAward-winning cafe & hotel | Full-time | Inveraray, ArgyllThis Isn’t Fine Dining. It’s Better.At Brambles, we’ve won awards not because we do fancy. We’ve won them because we do simple food brilliantly.Burgers. Fish and chips. Open sandwiches. Homemade cakes and puddings. The kind of food people actually want to eat - cooked fresh to order, every single time, and presented so well it makes people stop and take a photo before they even pick up a fork.We’re looking for a Cafe Chef who gets that. Someone who takes real pride in making a burger taste exactly right, who plates a slice of cake like it matters, and who can hold it all together when the cafe is packed and the tickets are flying.Let’s Be Honest About the PaceThis is a fast kitchen. Genuinely fast.Everything is cooked and prepared fresh to order. When we’re busy, we’re really busy, and you’ll need to read a ticket, understand it, and execute it quickly without cutting corners on quality or presentation.We’ve had chefs who couldn’t handle it. It wasn’t a skills issue - it was a pace issue. They were talented in the kitchen but not built for the rhythm of a high-volume café service.So we’re being upfront: if you’re more comfortable working methodically at a gentle pace, this probably isn’t the right fit. There’s no shame in that - it’s just not what this role needs.If, on the other hand, you thrive on a busy service, find satisfaction in clear systems and consistent results, and love the challenge of a full cafe rather than a quiet pass - read on.What a Typical Day Looks LikeYou’ll be prepping and running service in our busy café kitchen. The menu is focused and unfussy - our food is honest, hearty, and made with quality local produce.On a good day (and there are a lot of them), you’ll be:
Working a high-volume breakfasth and lunch service, cooking everything fresh to orderKeeping the kitchen clean, organised, and moving at pacePlating food to Brambles brand standards - simple, generous, and genuinely appealingWorking alongside a small, tight-knit team who care about what they produceHelping with prep at the start and end of service
The menu doesn’t change constantly, which means you get good at what we do - and you own it.What We’re Actually Looking ForThe most important thing is not a long list of technical qualifications. We care far more about who you are and how you work.You’re the right person if:
You love making simple food taste genuinely great - seasoning, timing, and care matter to youYou move quickly, stay calm under pressure, and can prioritise without being toldYou read a ticket and execute, without needing things explained twiceYou care how food looks when it leaves the pass - even when it’s busyYou take pride in consistency, not just creativityYou’ve worked in a fast, high-volume kitchen before and actually enjoyed it
You’re probably not the right person if you’re looking for a creative fine dining environment, want to redesign menus weekly, or prefer a quieter, more considered kitchen pace. That’s a valid preference - it’s just not us.What Brambles OffersBrambles is an award-winning cafe and hotel at the heart of Inveraray - one of Scotland’s most beautiful small towns on the shores of Loch Fyne. We’ve grown steadily for over 20 years because we’ve always cared about the details: quality food, a warm welcome, and a team that takes real pride in what they do.We offer:
Competitive pay, commensurate with experienceA supportive, tight-knit team environmentA kitchen that runs properly - well-equipped, well-stocked, and led by people who know the businessConsistent shifts within a business that has real stability and a strong reputationThe chance to be part of something that genuinely means something to locals and visitors alikeShare of tipsAccommodation
We’re not a chain. We’re not a franchise. We’re a real, independent, award-winning local business - and the people who work here are the reason we keep winning.How to ApplyIf this sounds like your kind of kitchen, we’d love to hear from you. ....Read more...
Head of Digital GrowthLocation: Germany (remote/flexible) Salary: €80,000–€90,000 + company car Languages: Fluent English required, minimum B2 GermanAn exciting opportunity to join a fast-growing hospitality and retail business in a key digital leadership role. This position is ideal for a solution-oriented IT professional who thrives in fast-paced operational environments and enjoys improving systems, processes, and store technology across multiple locations.As Head of Digital Growth / IT Project Lead, you will oversee digital operations and IT infrastructure across 30 stores, supporting new openings, system optimisation, and business growth.Key Responsibilities
Lead digital and IT projects across multiple store locationsManage technology setup for new store openings, including POS and cash systemsOversee and optimise platforms such as Adyen, Lightspeed, Oracle, and NetSuite integrationsCoordinate with external IT partners and support providersTroubleshoot and resolve system issues efficientlyDrive automation, process improvements, and digital optimisationCollaborate with operations, finance, and leadership teams
Requirements
Strong experience in IT project management or digital operationsHospitality, retail, or QSR background highly preferredExperience with QSR brands is a plusHands-on experience with POS, payment, and ERP systemsSolution-oriented mindset with strong problem-solving skillsFluent English and minimum B2 German required
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Ensuring that the IT Services service level agreement (SLA) is adhered to at all times
Assist with providing 1st- and 2nd-line helpdesk support on a daily basis
Responsible for ensuring that all IT helpdesk requests are logged using helpdesk software
Assist with the production of user documentation
Responsible for escalating support requests to an appropriate team member as and when required
Contribute to the smooth running of an out-of-hours IT support rota
Assist with ensuring that software updates and patches are applied to all PC’s on a monthly basis
Proactively react to any issues or problems detected whilst running antivirus software and taking the necessary actions
Responsible for the upkeep of the IT Asset Register, including hardware, software, audiovisual, and telephone systems
Assist with the implementation of IT projects as and when required
Contribute to the policing of IT quality standards throughout the firm
Assist the IT Services team by carrying out training duties as and when required
To provide support with general administration tasks to business support teams as needed
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:EMW is a commercial law firm with offices in Milton Keynes, Northampton, Watford, London, and Brighton. Established in 1992, it provides a full range of legal services for businesses and individuals, and is a Certified B Corporation recognized for its commitment to high ethical and professional standards.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail....Read more...
