An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems.
This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies.
Key Responsibilities:
* Act as the first point of contact for IT queries, incidents, and service requests from users.
* Provide technical assistance across office and vessel environments.
* Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment.
* Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration.
* Assist with user account administration and access requests using Active Directory.
* Provide remote support using appropriate remote support tools.
* Maintain IT asset information and update technical documentation.
* Monitor equipment performance and assist with maintaining system reliability.
* Support hardware deployments, upgrades, and equipment replacements.
* Escalate more complex infrastructure issues when required.
* Work with external vendors and suppliers where necessary.
* Follow IT policies and Cyber Security procedures.
* Support IT projects as required.
Skills & Experience:
* Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role.
* Experience supporting desktop and laptop hardware.
* Knowledge of Windows 10 and Windows 11.
* Understanding of Active Directory user administration.
* Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting.
* Experience supporting printers and peripheral devices.
* Strong troubleshooting and problem-solving abilities.
* Good communication skills with the ability to support users effectively.
* Ability to work independently and as part of a team.
Desirable:
* A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship.
* Previous experience within an IT support or Helpdesk role.
The Ideal candidates previously worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician
Whats on offer:
* Competitive salary.
* Long-term career development opportunities.
* The opportunity to develop technical skills within a global working environment.
Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
You'll support colleagues with day-to-day IT issues, help set up new users and equipment, keep IT records up to date, and work closely with the IT Manager on a range of tasks and projects. You'll receive support and guidance throughout your apprenticeship while developing the skills and experience needed for a successful career in IT.
As our IT Support Technician, you'll work closely with the IT Manager to support the day-to-day IT needs of the business while developing your own skills and experience. This is a hands-on role where you'll get involved in a variety of tasks, giving you the opportunity to learn how an IT department operates and build a solid foundation for a career in IT.
You'll be the first point of contact for colleagues needing IT support, helping to resolve everyday hardware and software issues and managing the IT support mailbox to make sure requests are picked up and dealt with in a timely manner. Where needed, you'll work with the IT Manager to investigate more complex issues and learn how to troubleshoot and resolve them.
You'll also be responsible for setting up user accounts for new starters, making changes to existing accounts and removing access for leavers. As part of the onboarding process, you'll prepare and issue laptops and other IT equipment, making sure everything is ready for a new employee's first day.
Keeping accurate records is an important part of the role, so you'll help maintain the IT asset register, ensuring equipment is recorded correctly and updated as devices are issued, returned or replaced.
As the apprenticeship progresses, you'll have the opportunity to be involved in projects as well as day-to-day support. This will include helping to introduce a new IT ticketing system, learning how support requests are logged and managed, and understanding how Service Level Agreements (SLAs) help measure response and resolution times. You'll also support the IT Manager with preparing the business for IT accreditation's and contribute to improving IT processes where appropriate.
You'll receive training and support throughout your apprenticeship, giving you the chance to develop both your technical knowledge and the practical skills needed for a successful career in IT.
Duties and Responsibilities
Resolve IT issues for internal users
Administer the IT support mailbox
User admin - creation of accounts for new starters and the administration of leaver accounts
Organise and allocate hardware for new starters
Maintain an accurate IT Asset List
Support the IT Manager with preparing the business for IT accreditation's
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:
Potential for a permanent role within the IT department upon completion of the program
Opportunity to progress within the department
Ongoing mentoring / support from an experienced IT Manager
The chance to take on more responsibility / increased exposure to larger IT projects
Employer Description:EDSB Compliance Solutions is one of the largest privately-owned compliance providers, leading in Fire, Security, Passive & Water Hygiene services. From single sites to national portfolios, we combine expertise, technology and a proactive approach to help you meet your legal obligations and protect what matters most.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Organisation skills,Punctual,Enthusiastic to learn,To take on challenges,Confident communication,Friendly....Read more...
An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems.
This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies.
Key Responsibilities:
? Act as the first point of contact for IT queries, incidents, and service requests from users.
? Provide technical assistance across office and vessel environments.
? Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment.
? Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration.
? Assist with user account administration and access requests using Active Directory.
? Provide remote support using appropriate remote support tools.
? Maintain IT asset information and update technical documentation.
? Monitor equipment performance and assist with maintaining system reliability.
? Support hardware deployments, upgrades, and equipment replacements.
? Escalate more complex infrastructure issues when required.
? Work with external vendors and suppliers where necessary.
? Follow IT policies and Cyber Security procedures.
? Support IT projects as required.
Skills & Experience:
? Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role.
? Experience supporting desktop and laptop hardware.
? Knowledge of Windows 10 and Windows 11.
? Understanding of Active Directory user administration.
? Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting.
? Experience supporting printers and peripheral devices.
? Strong troubleshooting an....Read more...
Head of IT London – hybrid £100,000Our client is seeking an accomplished Head of IT to lead the delivery of enterprise-wide technology services across a dynamic and growing international organisation.Reporting to the Group IT Director, you will provide strategic and operational leadership across IT applications, infrastructure and service management, ensuring technology services are secure, resilient and aligned with business objectives. This is a high-impact leadership role that combines operational excellence with digital transformation and M&A integration.Working alongside senior technology leaders responsible for Cyber Security and IT Programme Delivery, you will play a key role in shaping the organisation's technology landscape while leading a talented internal team and managing strategic technology partners.This is an ideal role for a commercially minded IT leader who enjoys balancing operational delivery with strategic change. You will lead the day-to-day IT function while driving continuous improvement, modernisation and innovation across the technology estate.Key Responsibilities:
Develop and deliver the operational IT strategy in line with wider business objectives
Ensure reliable, secure and scalable IT services across the organisation
Lead major incident, problem and service management activities
Oversee enterprise applications, infrastructure, cloud platforms and end-user technologies
Drive continual service improvement through measurable KPIs and SLAs
Manage IT operational budgets, supplier relationships and commercial contracts
Lead technology due diligence and integration activities for mergers and acquisitions
Support digital transformation programmes including automation, AI adoption and modern workplace initiatives
Ensure compliance with governance, regulatory and security standards including ISO 27001, ISO 42001, Cyber Essentials Plus and GDPR
Develop, mentor and inspire a high-performing technology team
Requirements:
Significant experience leading IT Operations, Infrastructure, Applications and Service Management
Strong experience managing outsourced IT service providers and vendor relationships
A proven background delivering large-scale digital transformation programmes
Experience supporting mergers, acquisitions and business integrations
Excellent knowledge of cloud technologies, enterprise applications and modern workplace platforms
Strong commercial awareness with experience managing multimillion-pound IT budgets
Excellent stakeholder management skills with the ability to influence at executive level
A solid understanding of IT governance, service management and operational best practice
Professional certifications such as ITIL, PRINCE2, TOGAF, MSP or equivalent
Experience within engineering, infrastructure, construction or project-based organisations would be advantageous, as would knowledge of Microsoft Azure, AI technologies and automation platforms.
....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base.Company Overview:A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.Job Overview:The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.Here's What You'll Be Doing:Coordinating IT projects and ensuring effective communication between stakeholdersActing as a liaison between the development team and clients, managing change requests and resolving system errorsProviding system troubleshooting, incident management, user support, testing processes, and compliance proceduresWorking closely with the server hosting company to manage support requirements and technical issuesOverseeing new IT projects, ensuring deadlines and objectives are consistently metReviewing existing IT systems and projects to ensure optimal functionality and reporting issuesSupporting the IT Director in scoping new projects and attending client meetingsDelivering client training on IT systems to ensure users are well-equippedProducing comprehensive system manuals and documentation for both clients and internal teamsMaintaining clear, professional communication with clients, addressing queries and concerns effectivelyContributing to the continuous improvement of IT support processes and overall operational efficiencyHere Are The Skills You'll Need:Previous experience in IT support, project coordination, or a related roleStrong understanding of IT systems, software, and troubleshooting methodologiesExcellent communication and interpersonal skills for client and stakeholder liaisonAbility to manage multiple projects simultaneously with strong organisational skillsExperience working with server hosting companies and an understanding of hosting-related support requirementsKnowledge of IT project management methodologies and tools is advantageousFamiliarity with programming and web development conceptsProven ability to produce clear and concise system manuals and documentationStrong problem-solving skills with a proactive approach to issue resolutionA collaborative team player who can also work independently when neededWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £30,000 - £35,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteOpportunity to work on innovative IT projects within a dynamic and collaborative teamAccess to professional development and training opportunities to enhance your careerA career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
The successful candidate will work alongside experienced IT professionals, supporting employees across multiple departments whilst learning key IT administration, support, networking, cybersecurity, and systems management skills.
This apprenticeship provides exposure to a wide range of technologies, business systems, and infrastructure, offering excellent real-world experience alongside formal training and development.
Key Responsibilities
Provide IT support to employees across the business
Assist with logging, updating and resolving IT support tickets
Support the setup of new users including accounts, passwords, hardware and permissions
Prepare and deploy PCs, laptops, mobile devices and IT equipment
Assist with troubleshooting hardware, software and networking issues
Support Microsoft 365 administration including email accounts, MFA and user access
Help maintain IT documentation, asset registers and system records
Support printers, meeting room equipment and office technology
Learn and assist with cybersecurity best practices and IT maintenance tasks
Work with senior IT staff and third-party providers to resolve technical issues
Support internal IT improvement and technology projects
Develop knowledge across networking, systems administration, cloud services and IT infrastructure
Any other duties required by the business in line with operational requirements
Skills & Experience (preferred)
Passionate about IT and technology
Basic understanding of Windows PCs and Microsoft Office / Microsoft 365
Strong willingness to learn and develop technical skills
Good communication skills and confidence speaking with users
Organised with good attention to detail
Ability to work well independently and within a team
Basic knowledge of computer hardware or networking would be advantageous
GCSEs (or equivalent) including maths and English preferred
Previous IT study, college course, hobby projects or certifications would be beneficial but not essential
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Founded in 1982, Acclaim Handling Ltd is a leading UK materials handling specialist, delivering expert solutions across forklift supply, hire, service, and operator training.
With 8 depots nationwide, over 160 employees, and a turnover of £26m, we continue to invest heavily in technology, infrastructure, and people. A £12 million redevelopment of our Purfleet headquarters is currently underway, supporting the next phase of growth for the business.
We actively encourage progression and development, providing employees with opportunities to gain experience, develop skills, and build long-term careers within the company.Working Hours :Monday- Friday
8:00am- 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Troubleshooting,Passion for IT....Read more...
This role at Apollo Fire Detectors focuses on building foundation technical skills, customer service capability, and professional working practices, while contributing to the effective delivery of IT support services across the business.
The IT Technician Apprentice will be responsible for the following duties:
Provide first‑line IT support to users under supervision
Log, update and manage service requests and incidents using the IT service management system, ensuring accurate notes and escalation where required
Escalate unresolved issues promptly to IT Technicians in line with agreed procedures
Assist with employee on-boarding and off-boarding
Support basic workstation builds and configuration in line with company standards
Assist with routine maintenance tasks such as equipment swaps and desk moves
Maintain accurate records of IT assets, ensuring devices are logged, tracked and updated correctly
Assist with stock checks, equipment labelling and asset audits
Support IT Technicians with tracking loan equipment and replacements
Follow documented IT processes and procedures consistently
Help keep knowledge base articles up to date by identifying gaps or outdated information
Learn how IT services are delivered within a regulated business environment
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:
Upon successful completion of the apprenticeship, the right candidate will be offered a full-time permanent position
Employer Description:We specialise in the design and manufacture of high-quality fire detection solutions that protect people from fire in over 100 countries around the world.
Based in Havant, Hampshire, on the UK’s south coast, we operate through regional offices in the UK, China, and Germany and support our network of partners and distributors on all five continents. We are proud to be part of Halma, a global FTSE 100 group of life-saving technology companies.
We were awarded the Royal Warrant in 2009 in recognition of our high level of personal service to the Household of HM The Queen. We continually strive to deliver an exceptional customer experience for every individual, company and organisation that we work with.Working Hours :Monday to Thursday 8:30am- 4:45pm; Friday 8:30am- 4:00pmSkills: IT skills,Customer care skills,Team working,A strong interest in IT,Willingness to learn,Willing to take instruction,Good communication skills,Reliable and punctual....Read more...
This role provides hands-on experience across a hybrid IT environment, including Microsoft 365, endpoint management, and infrastructure support. The apprentice will work closely with experienced IT staff to develop technical skills and support business IT operations. This position is integral to maintaining operational efficiency and supporting end users across the business.
The IT Support Apprentice will be responsible for the following duties:
Provide first-line IT support for hardware, software, and access issues
Log and manage support requests through the service desk
Assist with setup and configuration of laptops, desktops, and mobile devices
Support onboarding and offboarding processes (accounts and devices)
Maintain accurate IT asset records and inventory
Assist with Microsoft 365 and Entra ID administration (basic tasks)
Support printers, meeting room equipment, and general office IT systems
Assist with troubleshooting and resolving day-to-day IT issues
Update IT documentation and knowledge base articles
Support IT projects such as device rollouts, upgrades, and improvements
Participate in apprenticeship training and coursework
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:On successful completion of the apprenticeship, and subject to satisfactory performance, you'll have the opportunity to move into a permanent full-time role. Kraken are committed to developing their people and offer clear opportunities for career progression, ongoing training, and professional development to help you reach your full potential.Employer Description:Kraken is a team of expert naval architects, engineers, and operators dedicated to delivering cutting-edge autonomous maritime solutions that meet the demands of today's rapidly evolving operational environment.
As traditional maritime approaches continue to evolve, they are at the forefront of developing innovative technologies that enhance maritime security, resilience, and operational effectiveness through distributed systems, scalable autonomy, and agile solutions.
Driven by precision, performance, and innovation, the team combines rapid design iteration with real-world testing to develop reliable, mission-ready systems. Every solution is engineered with disciplined execution, ensuring exceptional quality and performance in even the most challenging conditions.
Kraken technology is designed to succeed where it matters most, delivering reliable autonomous capability in high sea states, contested environments, and sustained deployments. With a focus on rapid deployment, modular adaptability, and dependable performance, they are shaping the future of autonomous maritime operations.Working Hours :Monday to Friday - Flexible around the core hours (10:00 to 15:00)Skills: Organisation skills,Customer care skills,Problem solving skills,Team working,Strong interest in IT,Strong interest in technology,Understand computer systems,Understand computer apps,Willingness to learn,Strong communication skills,Able to follow processes....Read more...
Key responsibilities will include:
Taking ownership of tasks and ensuring they are completed to a high standard
Keeping IT support tickets up to date, accurately logging progress, resolutions, and any follow-up actions
Troubleshooting basic hardware, software, and network issues, contributing to timely resolutions
Assisting with the installation, configuration, and maintenance of IT equipment, such as desktops, laptops, and printers
Performing routine IT maintenance tasks, including software updates and antivirus scans
Participating in IT projects, such as system upgrades and deployments
Collaborating with the IT team to learn and implement IT policies and best practices
Documenting IT processes and configurations to support knowledge sharing
Liaising with external vendors and service providers as part of the procurement and support process
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Training Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:TECONNEX LIMITED is a technology company that provides IT solutions and services to businesses. We are committed to delivering high-quality support, innovation and excellent customer service while helping apprentices develop valuable technical skills and gain hands-on industry experience.Working Hours :8:15am to 5:00pm Monday to Thursday. 8:15am to 3:00pm on Friday
Lunch is 12:00 to 12:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Performing routine IT maintenance tasks, including software updates and antivirus scans
Participating in IT projects, such as system upgrades and deployments
Collaborating with the IT team to learn and implement IT policies and best practices
Documenting IT processes and configurations to support knowledge sharing
Liaising with external vendors and service providers as part of the procurement and support process
Taking ownership of tasks and ensuring they are completed to a high standard
Keeping IT support tickets up to date, accurately logging progress, resolutions, and any follow-up actions
Troubleshooting basic hardware, software, and network issues, contributing to timely resolutions
Assisting with the installation, configuration, and maintenance of IT equipment, such as desktops, laptops, and printers
Training:Information Communications Technician Level 3.
Throughout your apprenticeship, you will gain practical, hands-on experience supporting IT systems while working alongside experienced professionals. You will have access to both internal and external learning resources to enhance your technical knowledge and professional development. Training Outcome:Potential full-time role upon completion of apprenticeship. Employer Description:Teconnex is a global leader in providing engineered clamping solutions for the emissions market while investing in new technology through our Product Diversification Programme.
With facilities in four continents, our continuous improvement has seen us diversify our production to meet the requirements of a number of industry sectors.
Our history began with manufacturing technical joint solutions and continues to grow on a global stage but Teconnex today has expanded into the world of Bellows, power, aerospace, automation, tooling and more in the future.Working Hours :Monday to Friday.
Working hours to be confirmed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Positive attitude....Read more...
Senior IT EngineerSalary: £40k-50k paLocation: Norwich (On-site)Job Type: Full-time, PermanentStart Date: Immediate Start AvailableAbout the RoleWe are looking for an experienced Senior IT Engineer to join our team.Based on-site in Norwich, you will be responsible for the day-to-day operation of the Group's IT function, ensuring the smooth running, security and reliability of our IT infrastructure. Working as part of a small team, you will manage IT support tickets, resolve break/fix incidents, and maintain critical business systems across the Group.The IT team is responsible for the company's domain, network infrastructure, ERP system, VPN, engineering and drafting software, finance systems, Microsoft 365 environment, as well as backup, antivirus, cybersecurity and software updates. You will play a key role in ensuring our IT systems remain secure, compliant and efficient.Experience with ISO 27001:2022 and/or Cyber Essentials Plus is advantageous.Key Responsibilities
Manage the day-to-day operations of the IT department.Support and maintain the Group's network infrastructure, hardware and software systems.Monitor and resolve IT support tickets and technical incidents.Administer Microsoft 365, ERP systems, VPN and company domain services.Ensure backup, antivirus, patch management and cybersecurity measures are maintained.Deliver key IT processes to support compliance with security standards.Provide technical support to internal users and liaise with external suppliers where required.Contribute to continuous improvement of the Group's IT systems and infrastructure.
Qualifications:
Extensive experience in IT support, infrastructure engineering or IT management.Strong knowledge of networking, systems administration and cybersecurity.Excellent troubleshooting and problem-solving skills.Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.Experience within a manufacturing or engineering environment (desirable).A Bachelor's degree in Computer Science or a related discipline, or equivalent industry experience.Experience with ISO 27001:2022 or Cyber Essentials Plus (beneficial).
About The API GroupThe API Group is a multidisciplinary engineering group providing high-quality engineered solutions, equipment and components across a wide range of industries.API EngineeringProviding engineering design and component supply for more than 20 years, serving industries including Oil & Gas, Steel Mills, Material Handling, Power Generation and Automotive.API CapacitorsThe UK's leading designer and manufacturer of high-quality power capacitors for power electronic applications, offering world-class design expertise and bespoke manufacturing solutions.PPI EngineeringSpecialists in the design, supply and support of rotating electrical machines and associated equipment, delivering comprehensive technical and commercial support to customers worldwide.What We Offer
Immediate start available.Opportunity to join an established and growing engineering group.A varied and hands-on technical role.Supportive team environment.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The IT Apprentice is accountable for:
Providing first-line IT support under supervision
Supporting the administration and maintenance of the school’s managed 1:1 pupil device scheme
Assisting with IT asset management and device lifecycle tasks
Contributing to a calm, professional and service-led IT function
The role does not carry responsibility for independent decision-making or advanced technical troubleshooting but supports these through structured learning and supervised delivery.
Helpdesk & First-Line Support:
Provide first-line IT support to staff, pupils and visitors under the guidance of senior colleagues
Log, categorise and update support tickets using the helpdesk system
Assist with password resets, basic troubleshooting and peripheral setup
Maintain clear and professional communication with users during support interactions
1:1 Device Scheme & Asset Management:
Support the administration of the school’s managed 1:1 pupil devices, including setup, repairs, returns and warranty coordination
Assist with device handovers, onboarding and offboarding processes
Maintain accurate records of IT assets, loan devices and peripherals
Help with device imaging, tagging and inventory updates
Classroom & Operational Support:
Assist with the setup and maintenance of classroom AV and IT equipment
Support staff and pupils with the use of school systems and services
Help prepare IT equipment for events, exams and term starts
Maintain cleanliness and readiness of IT equipment and storage areas
Learning & Development:
Participate fully in all apprenticeship learning activities, including off-the-job training, assessments and portfolio development
Engage in regular mentoring and feedback sessions with the Senior IT Operations Technician
Demonstrate progress in technical knowledge, communication and service delivery throughout the apprenticeship
Service Ownership & Outcomes - The IT Apprentice will be expected to:
Develop core technical and customer service skills in line with the apprenticeship framework
Contribute to improved helpdesk responsiveness and user satisfaction
Support the smooth operation of the 1:1 device scheme and asset tracking
Demonstrate a proactive, professional and collaborative approach to IT support
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge areas include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:Possibility of further employment, dependent on progression.Employer Description:St John's School Leatherhead is a leading co-educational independent day and boarding school in Surrey for pupils aged 11 to 18.Working Hours :Monday - Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Time management skills,Commitment to school's values,Fast learner,Familiarity with Windows,Familiarity with Microsoft 365....Read more...
Providing first-line IT support to colleagues
Setting up and maintaining computers, laptops and other IT equipment
Supporting users with hardware and software issues
Installing and configuring software and applications
Assisting with user accounts, passwords and access permissions
Troubleshooting technical problems and escalating issues where required
Supporting the maintenance of IT systems and equipment
Helping to keep IT records and documentation up to date
Supporting cyber security and data protection procedures
Learning about networks, operating systems and cloud-based technologies
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday. Full-time position.Skills: Communication skills,IT skills,Customer care skills,Logical,Team working....Read more...
IT Asset Manager
Construction & Engineering Sector
Location: London (Hybrid)
Salary: paying between £65,000-75,000 + Benefits
Our client is a well-established construction and engineering organisation delivering complex infrastructure, energy and engineering projects across the UK and internationally.
As part of its continued growth, the business is seeking an experienced IT Asset Manager to take ownership of the IT asset lifecycle, ensuring effective management of hardware, software, licensing and mobile technologies across a diverse and operationally focused environment.
This is an excellent opportunity for an IT Asset Management professional looking to play a key role in improving governance, compliance, cost control and operational efficiency across a large-scale business.
Key Responsibilities
Manage the full lifecycle of IT assets, from procurement and deployment through to maintenance, refresh and disposal.
Maintain accurate and up-to-date asset records, inventory management systems and CMDB data.
Oversee software licensing and support compliance and audit activities.
Develop and enhance IT Asset Management policies, processes and governance controls.
Produce regular reporting on asset utilisation, lifecycle status, compliance and costs.
Work closely with procurement, finance and technology teams to optimise technology spend.
Coordinate hardware refresh programmes and device deployments across office and field-based teams.
Manage inventory levels and asset tracking for laptops, mobile devices, peripherals and infrastructure equipment.
Support employee onboarding and offboarding processes, ensuring assets are allocated and recovered effectively.
Collaborate with Service Desk, Infrastructure, Security and Project teams to support operational requirements.
Identify opportunities for process improvement, automation and cost savings within IT Asset Management.
Essential Experience
Previous experience within an IT Asset Manager, IT Asset Analyst, Asset & Licensing Manager, Configuration Manager or similar role.
Strong understanding of IT asset lifecycle management principles.
Experience managing hardware, software and licensing inventories.
Knowledge of software licensing compliance and vendor management.
Experience maintaining asset registers, CMDBs and asset management systems.
Strong analytical, organisational and reporting skills.
Excellent stakeholder management and communication abilities.
Desirable Experience
Experience within construction, engineering, infrastructure, utilities or other project-based environments.
Knowledge of ITIL and Service Management best practices.
Experience using ITSM and Asset Management platforms such as ServiceNow or similar.
Familiarity with mobile device and endpoint management technologies.
ITIL Foundation, IAITAM or other relevant certifications.
Must be eligible to work in the UK.
Paying between £65,000-£75,000, depending on experience
London (Hybrid)....Read more...
IT Support Engineer (Help Desk)
Location: West Malling
Rate: £25.00 - £30.00 per hour (depending on experience)
Duration: 2–3 Month Temporary Contract
Hours: 37 hours per week, Monday to Friday (shift rota between 8:00 am – 5:00 pm)
Are you an experienced IT Support Engineer looking for your next contract opportunity? We're recruiting for a hands-on Help Desk professional to join a busy IT team, providing first and second line technical support across a varied desktop environment.
This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and getting involved in a broad range of desktop support, hardware deployment and Microsoft technologies.
What you'll be doing
- Providing first and second line IT support via the help desk.
- Diagnosing and resolving hardware, software and networking issues.
- Logging, prioritising and managing support tickets through to resolution.
- Installing and configuring PCs, laptops, printers, mobile devices and peripherals.
- Supporting Microsoft Windows, Microsoft 365, Outlook, Teams and Intune environments.
- Providing remote support to end users.
- Assisting with desktop builds, imaging and device deployments.
- Supporting basic networking, server administration and security tasks where required.
- Maintaining IT assets, documentation and inventory records.
- Delivering excellent customer service while working to agreed service levels.
What we're looking for
- Previous experience in an IT Support, Service Desk or Help Desk role.
- Strong knowledge of Windows desktop operating systems and Microsoft 365.
- Experience supporting PCs, laptops, printers and mobile devices.
- Good troubleshooting and fault-finding skills across hardware and software.
- Familiarity with Outlook, Exchange Online, Teams and Intune would be highly desirable.
- An understanding of networking fundamentals (TCP/IP) and basic server environments is advantageous.
- Excellent communication skills with a customer-focused approach.
- Ability to prioritise workload and work effectively both independently and as part of a team.
- Comfortable with hands-on hardware installations and equipment deployment.
What's on offer?
- Competitive hourly rate of £25.00–£30.00 per hour, depending on experience.
- Immediate start available.
- Interesting and varied technical support environment.
- Friendly and supportive IT team.
- A great opportunity to gain experience within a well-established organisation.
If you're an IT Support professional available at short notice and looking for your next contract, we'd love to hear from you. Apply today!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Provide first-line technical support to customers and internal users via phone, email and in person.
Diagnose and resolve hardware, software and network issues, escalating where appropriate.
Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices.
Support users with day-to-day IT tasks such as password resets, software installations and account management.
Log and document technical issues and resolutions accurately using the company ticketing system.
Respond to help desk tickets and provide remote support to users.
Provide technical support for Microsoft 365, Azure, Windows Server, Windows 10/11, macOS and associated hardware.
Troubleshoot and resolve technical problems in a timely manner in line with service level agreements.
Maintain inventory records for IT equipment and software licences.
Support the team with ongoing projects, system upgrades and approved technical implementations.
Follow and maintain company IT policies, data protection requirements and cybersecurity best practices.
Keep up to date with developments in IT and cybersecurity relevant to the business and its customers.
Review operational procedures and documentation with a view to continuous improvement.
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:On successful completion of the apprenticeship, there is the opportunity to progress into a permanent full-time position within the team.Employer Description:Millennium provides friendly, reliable IT, telecoms, security and AI services across the East Midlands. From fixed-price support contracts and phone systems to cyber security and AI tools that automate the everyday and unlock new ways of working, we keep your business running and innovating.Working Hours :Monday – Friday, 09:00 – 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,IT hardware/software exposure,Microsoft 365 awareness,Basic networking knowledge,Cybersecurity awareness....Read more...
The role will support day-to-day help desk activities, IT projects, and the management of monitoring and security systems.
Key Responsibilities:
Assist with Level 1 help desk issues
Provide workstation support and application/software support
Assist with IT projects
Assist with the management of monitoring and security systems
Provide helpful and professional customer service when supporting users and clients
Training:Information Communications Technician Level 3:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position with potential promotion to Junior Consultant upon passing the apprenticeship
Employer Description:Remote IT Rescue is a professional IT support company providing reliable remote and onsite technical solutions for individuals and businesses. We help customers resolve IT issues, improve system performance, and keep their technology running smoothly through expert support and tailored solutions.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Configure, update, and maintain:
Servers, including online backup systems and network attached storage
PCs, laptops, iPads, A/V equipment, and photocopiers (MFDs)
Online systems and services, e.g. LGfL, Arbor, Google Workspace, etc.
Deal with daily IT issues (as per the trust’s reporting system), setting priorities and timelines as appropriate and with the Head of IT and Director Communications, IT, and Data
Effectively communicate with staff re; issues/faults and their resolution
Setup IT equipment & resources for trust events, inc. assemblies, meetings, and CPD
Contribute to the development of support/training materials for use by staff in CPD sessions and as part of the trust’s IT knowledgebase
Support the maintenance of the trust’s assessment systems (Digital PIPs and Small Steps), ensuring that all pupils have the correct assessment workbooks, and support users with their queries.
Take part in IT Team meetings to discuss and plan the development of IT across the trust
Take part in regular on-the-job training sessions to further increase skills and knowledge of trust IT systems and good practice
This job description serves to illustrate the type and scope of the duties currently required for the above post and to provide an indication of the required level of responsibility. It is not a comprehensive or exclusive list and duties may be varied from time to time, they will not however change the general character of the job or the level of responsibility entailed. Training:
Expected duration: 17 months
Apprenticeship level: Level 3
Programme: Information Communication Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 Training Outcome:Upon completion, the apprentice will have a Level 3 qualification as an Information Communications Technician.Employer Description:Our trust and schools share a central vision of championing unique potential, and are committed to pursuing excellence in all that we do; providing the most effective education, therapy, support, and provision for all.
We are supported in this endeavour by our trust motto 'Love, Learn, Laugh', the three core principles that guide our practice and decision-making at every level.
As a trust, we believe that we can best achieve our vision and mission by offering outstanding educational practice and provision, while also setting challenging and aspirational goals designed to empower our pupils and enhance their life choices. We know that the education and well-being we provide depends on forging excellent partnerships between home and our schools.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Time Management,Reliable....Read more...
General duties including:
Assist with the setup, deployment, and maintenance of IT equipment throughout the school
Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment
Perform routine maintenance and health checks on school IT
Replace faulty hardware components where appropriate
Maintain accurate records of repairs, warranties, and equipment inventories
Prepare and configure new devices for staff and student use
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Provide first-line technical support to staff and students
Respond to IT support requests and troubleshoot hardware and software issues
Assist users with basic software applications and educational technologies
Escalate complex issues to the IT and Network Manager when required
Assist with routine network administration tasks under supervision
Support the maintenance of wireless and wired network infrastructure
Help monitor the performance and security of IT systems
Assist with user account administration and device management systems
Maintain and update IT asset registers
Assist with stock control and ordering of IT consumables and equipment
Help manage the lifecycle of school devices, including deployment, repairs, and disposal
Support the IT and Network Manager with day-to-day operational tasks
Assist with classroom technology installations and relocations
Ensure compliance with school policies, safeguarding requirements, and data protection regulations
Participate in apprenticeship training and complete all coursework and assessments required for the qualification
Undertake other duties appropriate to the level of the role as reasonably requested
Training:
Information Communications Technician Level 3
Training will be at Doncaster College where you will access a wide range of facilities on offer
Block release/day release
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Success at The Axholme Academy is achieved through the energy and commitment of students and staff working closely together and also through strong relationships with parents and carers. We match the curriculum that is studied closely with the talents, abilities and ambitions of our students so that individual excellence will be achieved. Working Hours :Monday to Friday. 8am- 3pm with 30-minute Lunch break, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical / support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of the Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Provide first-line technical support to internal users
Assist with the setup, configuration, and maintenance of IT hardware and devices
Diagnose and troubleshoot basic hardware, software, and connectivity issues
Support the secure handling, testing, and processing of IT equipment
Learn and follow data security and compliance procedures (GDPR, WEEE, ISO standards)
Maintain accurate records of IT assets, faults, and resolutions
Assist with system updates, backups, and basic network support
Liaise with operations teams to support smooth service delivery
Follow health, safety, and environmental policies
Support general administrative and documentation tasks related to IT operations
Training Outcome:
Career progression within a growing and ethical recycling business
Ongoing training and development
Employer Description:Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment.
Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle:
BuyBack, recycling and seamless IT disposal
Repairs through our in-house technical team
Data erasure and destruction to the highest standard
Onsite solutions
Buy pre-owned replacement device
Our goal is to reuse, repair and recycle business devices, helping to contribute to a circular economy, where devices can be provided with a new life where possible, avoiding E-waste globally.
We are passionate about making a difference, by adding value to businesses, whilst supporting our local communities as well as protecting the environment. We are proud to have developed impactful Corporate Social Responsibility (CSR) programmes to help make a positive contribution to our planet.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide first-line technical support for staff and visitors
Diagnose and resolve hardware, software and connectivity issues
Log and manage incidents through our IT service management system
Set up, configure and deploy laptops, tablets and other devices
Assist with software installations, updates and system maintenance
Maintain accurate IT asset and inventory records
Work in line with IT security, safeguarding and data protection requirements
Learn from experienced IT professionals while developing your technical skills
Training Outcome:A Career with HCAT and further training.Employer Description:A multi academy trust based in Barnsley.Working Hours :Monday - Friday 8.30am - 4.30pm.Skills: ....Read more...
IT Programme Manager London 3 Months Up to £750 per day (Outside IR35)
A well-established and highly profitable engineering business is seeking an experienced IT Programme Manager to support a portfolio of strategic technology initiatives on an initial 3-month contract.This is a high-profile opportunity to lead multiple business-critical programmes within an organisation undergoing significant digital transformation and an ambitious acquisition strategy. You'll play a key role in delivering complex technology change across IT, infrastructure, cloud, cyber security and enterprise applications, ensuring programmes remain on track and aligned with wider business objectives.Working closely with the Head of IT PMO, Executive Leadership, IT teams and third-party delivery partners, you'll provide hands-on programme leadership across multiple concurrent workstreams.Responsibilities
Lead multiple complex IT and business transformation programmes across Digital Transformation, Cyber Security, Infrastructure, Cloud and Enterprise Applications.
Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes.
Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery.
Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules.
Lead cyber security programmes including ISO 27001, Cyber Essentials Plus and resilience initiatives.
Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration.
Manage third-party suppliers, systems integrators and outsourced delivery partners.
Ensure programme governance, financial control, reporting and benefits realisation across all workstreams.
Present programme updates, risks and investment proposals to Executive Leadership and Steering Committees.
Build strong relationships across business and technology teams, influencing senior stakeholders to drive successful outcomes.
Provide leadership and direction to Project Managers, Business Analysts and wider programme teams.
Support the IT PMO in embedding programme management best practice.
Requirements
Proven experience delivering large-scale IT and business transformation programmes within complex enterprise environments.
Strong background delivering infrastructure, cloud, cyber security and enterprise application programmes.
Experience managing multiple concurrent projects and workstreams.
Strong programme governance, financial management and risk management expertise.
Experience managing third-party suppliers, systems integrators and external delivery partners.
Excellent stakeholder management skills, with experience presenting to Executive Leadership and Steering Committees.
Experience leading cross-functional teams within matrix organisations.
Demonstrable experience managing programme budgets exceeding £1m.
MSP, PgMP or equivalent Programme Management qualification desirable.
PRINCE2, PMP or equivalent Project Management qualification desirable.
....Read more...
A game-changing opportunity for a Senior Business Development Manager to join a fast-growing IT consultancy based in London. This hybrid role is ideal for professionals experienced in strategic partnerships, client relationship management, and account growth. You’ll help shape the commercial strategy of a dynamic business within the data processing and hosting space.About the CompanyThis is a well-established technology consultancy delivering IT solutions and infrastructure services to enterprise clients. Operating across key verticals, the company values innovation, accountability, and a client-first approach. The work culture is collaborative, forward-thinking, and performance-driven.Key ResponsibilitiesDevelop and execute business development strategies for IT consulting servicesLead strategic partnership development and generate new client relationshipsManage and grow enterprise accounts, ensuring high levels of satisfaction and retentionCollaborate cross-functionally with internal project teams to deliver client valueHandle end-to-end sales processes including negotiation and contractingTrack sales performance and contribute to pipeline forecasting and business planningRequirements5+ years’ experience in business development or account management within the IT sectorProven ability to build strategic partnerships and close enterprise-level dealsIn-depth understanding of IT consulting, digital transformation, and cloud-based servicesStrong stakeholder engagement, negotiation, and presentation skillsSelf-starter with experience working in a hybrid or remote team environment.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key Perks and BenefitsCompetitive salary package of £55,000 – £80,000Flexible hybrid working (office base in London)Annual performance-based bonusesGenerous leave entitlement + wellness daysCareer progression pathways and leadership trainingAnnual learning and development budgetWhy Choose a Career in IT Business Development?The IT sector in the UK is experiencing rapid growth, with high demand for commercial professionals who can drive digital solutions to market. This role offers an excellent opportunity to deepen your skills, expand your strategic impact, and build a rewarding long-term career in a future-proof industry.....Read more...
Respond to day-to-day IT support requests
Set up and troubleshoot Macs, Windows PCs and mobile devices
Support user accounts, applications, email and access
Help users remotely, in our office and at client sites
Record work clearly and document useful fixes
Recognise when to investigate further or ask an experienced engineer for help
Take increasing ownership as your skills and confidence develop
Begin to specialise in technical areas where you show strength
Training Outcome:We see this as the beginning of a long-term career with us, not simply an 18-month placement. Our intention is for a successful apprentice to progress into a permanent IT Support Engineer role after completing the apprenticeship, provided it remains a good mutual fit.Employer Description:Tech Ahoy is a London-based IT support company helping organisations use technology securely and effectively. We support macOS and Windows environments, including Microsoft 365, Google Workspace, device management, networks and cloud services. Our friendly team combines strong technical expertise with practical, personal support.Working Hours :Monday to Friday 0900 to 1730, with a lunch break.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical....Read more...
