The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Listening attentively to customers: understanding their needs, showing empathy and inspiring trust
Keeping the customer at the heart of all that we do
Keeping up to date with all Sky products and campaigns so that you can effectively support our customers and promote new and existing products
Delivering the best service in the country in every interaction
Working towards targets across several business measures
Training:Customer Service Practitioner Level 2.Training Outcome:While there’s no fixed career pathway after completing the programme, it provides a strong foundation for a range of next steps. Most apprentices naturally progress into Sales Advisor roles.Employer Description:Sky Plc is a British-based pan-European satellite broadcasting, on-demand Internet streaming media, broadband and telephone services companyWorking Hours :Rotational shift patterns Monday to Friday that can vary between 8am - 8pm, with possible shifts over the weekend.Skills: Communication skills,Customer care skills,Passion to sell,Thrives with targets,Confident communicator,Resilience,Enthusiastic about Sky,Flexible....Read more...
You will be part of either our support or installations team, working closely with them and other IT technicians, focusing on solving issues and providing first-class customer service
Responding to and being the primary communication route to customers
Handling both faults and service requests, including sales of standard items
Ability to work well with Technical Resource Engineers, whilst still leading and owning support tickets
Managing ticket resolution within the stated SLA period
Training:We are happy to offer:
Level 6 - BSc (Hons) Digital & Technology Solutions
Delivery method is virtual with one week per year in person
https://www.nulondon.ac.uk/degrees/degree-apprenticeships/digital-and-technology-solutions-apprenticeship/Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Technologywithin are the UK’s leading provider of data services to the UK flexible workspace market. We are in the business of IT-enabling flexible and coworking space with WiFi, superfast internet and workspace management software. We develop and manage services and software which are perfect tools for customers to manage their workspaces effectively and profitably. Our solutions are tailor-made, installed and supported by our team of experts and used by over 15,000 clients in the UK.Working Hours :Monday- Friday, 7.5 hours to be agreed between 8.00am- 6.00pm.
Plus optional weekend and evening work for specific projects.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,A Passion for Technology....Read more...
Pulse Fitness has provided customised solutions to more than 30,000 leisure facilities in 30 countries across six continents, alongside private clubs, leisure centres, fitness centres, hotels, spas, rehabilitation centres, corporate gyms, universities, professional sports facilities and more. The range includes over 450 pieces of award-winning equipment. We cover everything, which includes innovative cardiovascular, stylish strength machines, functional, free weights, plate-loaded, high-performance group cycles and hi-tech gym management software.
Main Duties & Responsibilities
To communicate with all sales staff clearly and professionally
To work closely with the Internal Sales Manager and Sales Administrator to produce approximate costings for each customer's project / requirement
To produce sales quotations and process confirmed orders quickly and efficiently on CRM/Sage
To liaise with all departments to ensure full communication throughout the sales process/tender process
Ensure all aspects of CRM are adhered to, monitored and kept up to date within the sales department
Effectively support the external sales team in all aspects of their roles
To request drawings for tenders/projects when required
To ensure all drawings from the Drawing Department are produced within a timely manner for submission
To liaise with the Internal Sales Manager, Sales Administrator and Regional Sales Managers to produce accurate quotations within a 24-hour time frame
To process confirmed orders immediately to ensure we meet equipment lead times upon all relevant information being provided by Sales Directors/Regional Sales Managers
To answer all telephone calls and emails in a polite, courteous, and professional manner
To prioritise workload and ensure all deadlines are met
To follow any other instructions required by the Internal Sales Manager that may be required under the role of Apprentice Sales Administrator
To perform reception duties as and when required to help cover annual leave
To learn and assist in the development of the tender process and documentation preparation
To assist with submitting responses and allocating tenders to the relevant Regional Sales Managers
To assist in ensuring we capture all tender opportunities posted within our industry by searching the internet and registering with the appropriate website portals
To distribute tender/pre-tender documents to relevant internal and external sales staff
Miscellaneous
To attend company meetings and training as advised
To present a responsible and professional company image and attitude at all times
To work flexibly across all disciplines
To ensure all confidential and Company sensitive documents are kept safe and secure
To undertake any duties allocated to ensure the smooth running of the department and to ensure the Company meets all deadlines/requests within a timely manner
It is agreed that the above is a brief and concise description of the above position, from time to time you will be required to carry out duties excluded for the above description and duties.Training:Your full role and responsibilities will be set out by your employer. They will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Business Administrator L3 Apprenticeship Standard
Functional skills in Maths and English if required
This will be delivered by your dedicated training provider, Realise.Training Outcome:Full-time job on successful completion of the apprenticeship.Employer Description:Pulse Fitness is a UK-based company that specializes in providing commercial and home fitness facilities. With over 45 years of experience, Pulse Fitness designs and manufactures its own fitness equipment, offering a wide range of products including strength and cardio machines, as well as specialized equipment for disabled users. The company has partnered with more than 11,000 leisure facilities across 68 countries, providing customized solutions to various sectors, including fitness centres, corporate gyms, and rehabilitation centres. Pulse Fitness is also recognized for its innovative digital platform, TRAKK, which enhances gym operations and member engagement.Working Hours :Monday - Thursday (8:00am - 4:30pm) and Friday (8:00am - 3:30pm).Skills: Administrative skills,Analytical Skills,Communication Skills,Customer care skills,Initiative,IT skills,Maths and English,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Customer Support AdministratorSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based - must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am - 5:30pm.Aqualine Wellness are looking for an experienced Customer & Sales Support Administrator, who demonstrates a positive attitude with an interest in health and wellness.A small, friendly, home-based team with global ambition based in Huddersfield, Aqualine Wellness is recognised as a market leading supplier of saunas and steam rooms, along with other wellness products, for both domestic and commercial use. Over the last few years, Aqualine has experienced rapid growth, and their mission is to become the leading online supplier for health, wellness and leisure products globally.Are you an experienced sales/customer support administrator who is a quick learner, self-motivated and can work independently with minimal supervision?Do you have a dedicated room at home with zero background noise and disturbance, plus a reliable broadband internet connection?Role Responsibilities
The role requires a seasoned sales support administrator who can manage incoming calls and emails and help Aqualine’s customers.Dealing with customer queries and incoming sales calls and emailsPositively promoting and selling the products that Aqualine offer to customersIdentifying the right product for customers and upselling where appropriateTaking customer orders and processing themMaintaining the CRM system and workflowProviding sales administration supportAssisting in increasing online sales through optimising current product rangesAdding new product ranges using Magento to the website; adding product descriptions and editing product images and calculating profit marginsLiaising with the warehouse and shipping companies to managing international shipments from overseas suppliersChecking invoices against supplier price lists and statements and identifying errorsTroubleshooting basic technical issuesManaging stock control including placing new orders with manufacturersProviding ongoing competitor price analysisWebsite blog creation on new products, news and product benefits.
Essential Skills & Experience
Significant experience in providing high quality sales support administrationOutstanding customer service and inter-personal skillsPositive, confident and personable telephone mannerExtremely independent, organised, driven, and self-motivatedTrustworthy and reliableA high level of English literacy and numeracy is essentialA high level of attention to detail, and a good proof-readerAbility to work to strict deadlinesProficient in Microsoft Outlook and Microsoft ExcelExperience of managing website content and keeping it up to dateExperience with an ERP / CRM system. Aqualine use Odoo, Linnworks and QuickBooks.A strong interest in health and wellness products
Screening QuestionsWe are looking for an exceptional administrator who has a proven track record of longevity with their current and previous employers (majority of periods of employment above 2 years). As well as detailing your responsibilities, your CV must showcase your achievements and administration standards.
Periods of employment above 2 years.Dedicated room at home with ethernet connection.Prior experience of working from home.Dedicated to Aqualine, no additional jobs or business commitments.Use of a CRM system and sales pipeline to follow up on opportunities.Experience with the addition of products to a website.Experience in calculating pricing for adding products to a website.Understanding of how to optimise a product range on a website to ensure all information is available for customers.Experience with online marketplaces. e.g. eBay, Amazon and Linnworks.Microsoft Outlook & Excel
Interested? Please send your updated cv by return.*Due to the financial aspect of the position and for us to meet GDPR and insurance requirements, references and additional background checks are required.THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are a passionate family business that has been established for 50 years and a market leading retail shop selling gas, electric and solid fuel fires and fireplaces.
Duties will include:
Drive sales in the showroom
Manage the end to end customer experience
Communicate with suppliers
Manage the displays in the showroom
Receive and dispatch merchandise
Manage social media
Maintain and develop website
Manage stock room
General maintenance
Administration
Training:
Retailer Level 2 Apprenticeship Standard
End Point Assessment
Blended on/off the job training and location to be confirmed
Training Outcome:
The opportunity for progression within the company make this an exciting and life changing possibility for the right candidate
Employer Description:The Heating Centre is a family run business and have been established for 50 years. We can arrange installation by HETAS qualified and Corgi and Gas Safe registered installers. We’re solid fuel specialists, with a fabulous range of wood burning and multifuel stoves, both indoor and outside stoves from many manufacturers, including Stovax, Yeoman, Arada, Mendip, Burley and Broseley. Have a look at our wide and varied range of marble and stone fireplaces from such names as Natura, Classic Fireplaces, Farmington Fireplaces and Wessex Stone. For traditional and period properties we have a great selection of cast iron and wooden fireplaces from Acquisitions of London, Focus Fireplaces and GB Mantels. Looking for something more modern? We also specialise in minimalist hole in the wall fires from leading manufacturers such as Barbas Bellfires, Kinder, Gazco and Faber. We also stock a superb range of gas and electric fires that use the very latest technology to achieve simply stunning effects with all the convenience that only gas and electric fires can offer. The team here at The Heating Centre can do everything from helping you choose your fireplace, to organising an installation by independent accredited engineers. Whether you are looking for solid fuel or wood burning stoves, gas fires, electric fires, gas stoves, electric stoves or a new fireplace, we will be able to help. Want to visit us in person? We have over 200 fireplaces, beautifully displayed within our spacious showrooms for you to consider. The best part? You’re guaranteed internet prices on almost all of our products when you visit our Coventry showroom. We cover Coventry, Leamington Spa, Kenilworth, Warwick, Solihull, Knowle, Stratford on Avon, Rugby and all Surrounding Areas in Warwickshire and West Midlands.Working Hours :Monday - Friday, 8.30am - 5.30pm with 1 hour for lunch - Will work on Saturdays with a fixed day off in the week to be agreed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Keen eye for detail,Must be very organised,Self motivated,Conscientious,Communicate with customers....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Specification Specialist reviews and develops project specifications and Scopes of Work to ensure compliance with local building codes, industry standards, and company standards, using their expertise to select appropriate items based on project requirements.
We are looking for an Specification Specialist to support our Pacific Northwest Region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop AIA MasterFormat specifications that comply with Tremco requirements, purchasing agreements, local building codes, and industry standards (NRCA, SPRI, Factory Mutual, etc.).
Develop specifications in compliance with IBC, IECC, and Tremco-specific requirements & standards
Develop specifications based on individual project Scopes of Work, using expertise, experience, and best practices to select appropriate items.
Assist Estimators in understanding specifications for bid preparation and pricing.
Calculate wind-uplift design pressures based on project specifics.
Understand and apply 3rd party test reports for Tremco systems for specifications
Identify and resolve service, process, or quality system problems; ensure proper resolution implementation.
Implement best practices to enhance the efficiency and accuracy of the specification development process.
Stay updated with compliance policies to ensure specifications and drawings align with contract agreements.
Monitor and ensure compliance with evolving building codes, industry regulations, and roofing standards by staying current with building code changes; escalate and implement necessary adjustments in design and construction practices.
Ensure specification work is completed in a timely manner
Ensure specification work is compliant, clear, concise, correct, and complete.
Ensure compatibility of specified products.
Collaborate, coordinate, and communicate with Program Managers, Construction Managers, Sales, Estimators, and Field Technicians throughout the specification development process to ensure contract requirements are specified.
Communicate with Product & Technical as needed throughout the specification development process.
Provide support to the Specification Specialist team and Product & Technical Solutions Department to achieve company-wide goals and targets.
Maintain educational credentials
Responsibilities include any and all responsibilities deemed necessary by the manager
Utilize Tremco's platforms for job and data management (E-builder, Spec Writer, Salesforce, Microsoft Teams, etc.).
Proficient in Tremco's products and systems, including application, use, coverage rates, compatibility, and limitations.
Proficient in UL Product iQ, RoofNav, Florida Building Code (NEMO reports) and NRCA Roof Wind Designer websites/programs. These additional duties may also be required depending on region:
Prepare and review addenda and pre-bid documentation as needed.
Create AutoCAD drawings from detailed Scopes of Work.
Use established cost models to build a price for company bids
Assist & train Sales Reps with the Specification process
Assist & train in proposal/presentation preparation for key accounts
EDUCATION:
Bachelor's degree or applicable 3-5 years of experience in Specifications
EXPERIENCE:
3-5 years of applicable experience in Specifications; 2+ years of in-field experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
American Institute of Architects (AIA) member
IIBEC member
Construction Specifications Institute (CSI) member
OTHER SKILLS AND ABILITIES:
Computer Skills - Ability to efficiently use computers, type accurately, navigate the internet, and utilize basic computer functions to support daily tasks and communication.Highly ProficientAttention to Detail - Ensuring specifications are accurate and meet company standards.Highly ProficientTechnical Knowledge - Understanding of building materials and codes, construction techniques, as well as building material characteristics, performance and compatibilityProficientTechnical Knowledge - CAD knowledge / familiarityProficientAnalytical Skills - Ability to assess project requirements and select appropriate items.ProficientCommunication Skills - Effectively communicate verbally and in writingProficientOrganizational Skills - Managing multiple projects and administrative tasks efficiently in alignment with deadlinesProficientProblem-Solving - Addressing any discrepancies or issues in project specificationsProficientCollaboration Skills - Effectively collaborating with colleagues and sales teams.ProficientTechnical Adaptability - Learning and using various software or tools; adapting to new technologies and processes; troubleshooting and resolving technical issues.ProficientCognitive Flexibility - Ability to learn new concepts quickly; problem solving in novel situations; open-mindedness to different perspectivesProficientProgram Familiarity - Microsoft 365 suite, Salesforce, RoofNav, UL IQ, Miami-Dade Product Control SearchProficientThe salary range for applicants in this position generally ranges between $74,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
