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Training Executive

UK Wide (Remote) + Regular Nationwide Travel Circa £35,000 + Travel Expenses + Benefits Are you an experienced trainer who thrives on building trusted relationships, influencing through collaboration, and raising standards in a consultative, supportive way?A well-established UK fundraising agency is seeking a Training Executive to work in close partnership with a national network of contracted marketing companies and their fundraising teams. This is not a “top-down” training role; it’s about working alongside business owners and their teams, understanding their challenges and helping them continuously improve through coaching, guidance and shared best practice.This is a remote-based role with regular nationwide travel, involving visits to regional offices, attendance at key training activities and occasional overnight stays. Acting as a key relationship bridge between charity stakeholders, the internal leadership team and regional marketing partners, you will play a central role in shaping how training is delivered, embraced and embedded across the network.Success in this role will come from your ability to build credibility, develop genuine partnerships and influence positive change in a way that feels collaborative rather than directive.Key Responsibilities Design, deliver and continuously enhance training programmes across a national network of contracted marketing companies and their fundraising teams, adapting your approach to suit different partner businesses and environments Work closely with regional business owners and their teams to understand challenges, identify gaps and co-create practical training solutions Observe trainers and provide structured, supportive feedback to improve delivery, engagement and consistency Introduce practical measures such as quizzes and assessments to support learning retention and continuous improvement Refresh and evolve training content, ensuring it remains relevant, engaging and aligned to compliance standards Manage digital learning tools (e.g. EasyGenerator or similar), including course updates, access and basic analytics Deliver “train-the-trainer” sessions, empowering regional leaders to confidently deliver high-quality training themselves Build long-term, trusted relationships with independent partners, influencing standards through collaboration and mutual respect Maintain clear and simple training records, reporting on progress, completion and impact Work closely with internal stakeholders to ensure training aligns with fundraising regulation, safeguarding expectations and best practice Skills & Experience Experience designing and/or delivering training in a face-to-face environment (fundraising, sales, customer engagement or similar) A naturally consultative approach with the ability to influence, guide and support rather than direct or enforce Strong relationship-building skills, with the ability to earn trust quickly across a diverse network Confident facilitator, able to engage different audiences and adapt your style accordingly Comfortable giving honest, constructive feedback in a tactful and emotionally intelligent way Organised and process-driven, able to implement simple systems and track training activity effectively Comfortable working remotely and independently, with frequent nationwide travel Nice to have (but not essential) Knowledge of fundraising compliance / safeguarding / supporter care principles Experience coaching other trainers or delivering train-the-trainer programmes Familiarity with digital learning platforms (EasyGenerator, Articulate, etc.) This is a standout opportunity for someone who enjoys working in partnership with others to create meaningful, lasting improvements. If you’re motivated by influencing through collaboration, building strong relationships and seeing the direct impact of your work across a national network, this role offers real ownership, variety and the chance to shape training in a genuinely consultative way. Apply now! ....Read more...

Apprentice Finance Assistant

Key Outputs: Maintaining productive and effective working relationships with schools within the trust through regular communication and support To provide administration support to the finance team by monitoring central finance mailbox, answering telephones, overseeing basic administration tasks such as store and/or distribute documents as required To ensure all correspondence and communications are produced to the highest standard within appropriate deadlines To assist the Finance Team to ensure queries from Administration Managers and Academies are dealt with promptly and professionally Under the direction and guidance of the finance team assists with the delivery of an effective financial accounting service, ensuring transactions are processed in an efficient and timely manner Maintain supplier and customer databases as directed Processing purchase ledger orders generated from requisitions raised at school level (paper and web based), accurately and in accordance with agreed authorisation and timescales Distributing purchase ledger orders to suppliers and budget holders as required Processing purchase ledger invoices, checking to orders and goods received notes, and ensuring appropriate authorisation Processing purchase ledger payments in accordance with supplier payment terms Raising sales ledger invoices from appropriate documentation Distributing sales ledger invoices and statements to customers Processing income, banking and direct debits Create and maintain files and record keeping in association with the above Under the direction and guidance of the Finance Manager, assist with the maintenance of external and internal audit files Commit to and work towards delivering an outstanding education for children and young people in our schools, taking appropriate action to ensure that team members do likewise  Expertise in Role Required (At selection - Level 1) Desirable: NVQ in accounting and finance, or equivalent Proven experience of working in a finance or accounting/education sector  Essential: Excellent numeracy skills Experience of using computerised accounting packages alongside word and spreadsheet packages Excellent communication skills both written and verbal Expertise in Role - After initial development - Level 2: Has a basic understanding of the use and application of the trust’s accounting systems, processes and procedures Is able to work on own initiative ensuring goods/services are delivered to schools promptly, suppliers are paid on time, and transactions are processed accurately Has basic knowledge and understanding of the trust’s financial regulations, policies, procedures and controls, and can apply them in the work setting Has basic knowledge of the trust and school structures and organisation Has successfully developed contacts with people, both internal and external Training: You will complete a Level 2 Finance Accounts Assistant Apprenticeship standard, covering the required Knowledge Skills and Behaviours 1 day to study at Kirklees College, this is part of your contract of employment Your day release will take place at Huddersfield Waterfront centre An End Point Assessment will take place after 12 months. The EPA will involve a professional discussion, observation, showcase of portfolio and professional interview/discussion Training Outcome: Our vision of ‘Valuing People, Supporting Personal Best’ underpins everything we do. Central to our work and ability to deliver a transformational education, is our dedication to developing our greatest asset, our staff That is why we have an outstanding pledge to teachers and support staff to provide professional development and training opportunities, particularly through our Teaching School Hub. We are committed to investing in our staff, ensuring that they have fulfilling careers and enjoy their jobs every day. This is fundamental to our ability to turn academies around and deliver the very best education to pupils There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications Employer Description:Welcome toSHARE Multi Academy Trust We are a small, friendly partnership, currently consisting of five secondary and four primary schools in West Yorkshire. Our core belief is about valuing people and helping them to be as successful as they can be. About our Trust SHARE Multi-Academy Trust was first established in 2014, and since then, we have built a solid reputation for high standards and strong achievements. We operate four successful primary academies and five high-performing secondary academies across the region. Our outstanding provision is supported by our Calderdale and Kirklees Teaching School Hub and national training accreditations, which enable us to deliver exemplary training and development opportunities for education practitioners at every stage of their career, from initial training to executive leadership.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Content Marketing Executive

We are looking for a Content Marketing Executive to help create, maintain, and optimise product listings on Amazon. In this role, you will develop and refine listings to improve visibility and conversion across the UK and international marketplaces. You will gather and organise product information for new launches, manage listings through the Amazon process, and continuously enhance their look, feel, and performance for customersKey ResponsibilitiesYour responsibilities will include: Creating new product lines and enhancing the digital shelf through text and image optimisationIdentifying and resolving product setup issuesTroubleshooting when products are not available for saleConducting A/B tests to improve listing performanceSupporting wider business needs as required This vacancy has arisen due to internal promotions.Desired Skills We are looking for someone who is: Curious and proactive, willing to ask questions to understand challenges and solve problemsAction‑oriented, with the ability to get things done using the knowledge and tools providedClear and direct in communicationAble to work independently and manage their own workloadConfident using PowerPoint, Word, and especially ExcelStrong in both written and verbal communicationNumerate and analytically capable  Desired Qualifications Ideally educated to degree level with evidence of strong mathematical ability and an interest in online/IT fieldsNon‑graduates will also be considered if you can demonstrate success in a similar environment  Location & Working ArrangementsThis is an office‑based role in our Southwell location for a minimum of two days per week. Remote working is supported through Zoom and Microsoft Teams, but face‑to‑face interaction is an important part of our culture.For the first four weeks, you will be required in the office every day to meet the team and familiarise yourself with the business.You may work remotely from anywhere in the world for up to four consecutive weeks per year.Salary & Benefits £26,227 per annum33 days annual holiday (including public holidays)3pm finish every FridayThree‑month unpaid sabbatical available after three years of continuous serviceWorking hours: Monday–Thursday 9am–5:30pm, Friday 9am–3pm  About MinsterFBMinsterFB works with iconic brands—including Grenade, Bisto, Yorkshire Tea, McVitie’s and Cadbury—to grow their Amazon business. We provide account management, sales strategy, catalogue management, issue resolution, and training. We leverage the full suite of Amazon Seller and Vendor growth tools to deliver results.As a Certified B Corporation, we are part of a global community committed to high standards of social and environmental performance. How to ApplyIf this role interests you, please attach your CV via the link provided.To ensure your application is reviewed, include the phrase “I am able to work 2 days a week in Southwell”—preferably in the subject line.MinsterFB values diversity and is committed to an inclusive recruitment process. We welcome applicants from underrepresented groups and encourage you to bring your whole self to work. If you require accommodations during the recruitment process, please let us know ....Read more...

Director, Customer Service & Product Support

JOB DESCRIPTION Job Title: Director of Customer Service, Product Support & Technical Service Company: Rust-Oleum Location: United States (Hybrid or On-Site depending on business needs) Department: Customer Experience / Technical Services Reports To: Vice President, Sales Position Summary The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers. The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations. Key Responsibilities Customer Service Leadership Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals. Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support. Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support. Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices. Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers. Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content. Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials. Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools. Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience. Support major retail partners and distributors by ensuring strong technical support and service responsiveness. Represent the voice of the customer in internal strategic discussions.Team Leadership & Development Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff. Establish training programs that ensure strong product knowledge and consistent service delivery. Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting Develop service metrics dashboards and report performance to executive leadership. Manage department budgets, staffing plans, and operational resources. Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications Education Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required MBA or advanced degree preferredExperience 10+ years of progressive leadership experience in customer service, product support, or technical service Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods Proven success leading large service teams and multi-channel support environments Experience implementing or managing CRM and customer experience platformsSkills & Competencies Strong leadership and team development capabilities Ability to translate complex technical information into customer-friendly solutions Data-driven decision making and service performance management Excellent communication and cross-functional collaboration skills Strategic thinker with operational execution abilityPreferred Experience Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products) Familiarity with contractor and retail support environments Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like Improved customer satisfaction and service responsiveness Reduced product complaints through proactive support and education Strong collaboration between service teams and product development Scalable customer support systems that support business growth Salary Target Range: $130,000 - $175,000, Bonus Eligible After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service. Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...