Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Providing customer service support to our meter and billing customers via various communication channels which include the company online ticketing system Freshdesk, telephone, and social media outlets all within agreed SLA’s
Ensure VCRM is updated with all communications and is the single source of the truth
Positively promote and maintain the new glass app and portal
Escalate any issues of concern to team manager
Ensure GDPR is always complied with
Develop and maintain effective working relationships with all internal and external customers.
Liaising with customers and clients to ensure correct procedures are adhered to.
Ensuring contract data is cleansed and maintained regularly in compliance with our contractual obligations.
Responding to customer complaints and ensuring they are responded to in line with the company complaints procedure through to successful resolutionCarry out other adhoc duties consistent with the nature and responsibility of this role to support the team leaders
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
For any individual with the right work ethic, excellent teamworking skills and ability to learn, there is always opportunity to progress within our business
Employer Description:Vital Energi is undergoing significant growth to meet the increasing demand for energy-saving and low-carbon energy projects. We are an energy solutions provider who design, build, operate and maintain low carbon energy projects. We support hospitals, universities, residential developments, towns and cities, as well as industrial and commercial clients to decarbonise their buildings.
The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sexual orientation, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, pregnancy and maternity, marriage and civil partnership, gender reassignment, physical disability or is disadvantaged by unjustifiable conditions or requirements.
Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.Working Hours :Hours to be agreed at interview - various working patterns.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
Key Responsibilities
1. Office Administration
Answer incoming calls, emails, and enquiries, ensuring polite, professional communication at all times.
Maintain the office environment, ensuring supplies are stocked and the workspace is organised.
Assist with general clerical duties such as printing, scanning, filing, and preparing documents.
Compliance & record keeping
Support the Admin & Compliance Officer in maintaining accurate staff files in line with CQC standards.
Track compliance renewals (DBS, training, right-to-work, references, etc.).
Assist with preparing documents for inspections, audits, and quality reviews.
Maintain digital and paper records in accordance with Inna Care’s Record Keeping Policy.
2. Scheduling & Operations Support
Assist the rota/scheduling team with data entry, updates, and communication to carers.
Monitor Careberry updates and follow up with carers where necessary.
Help coordinate meetings, staff inductions, and training sessions.
3. Finance & Invoicing Support
Assist with preparing weekly and monthly timesheets.
Support the finance team in raising invoices, reconciling information, and updating Xero where required.
Maintain accurate records for payroll and client invoicing.
4. Communication & Customer Service
Provide excellent customer service to clients, families, carers, and external partners.
Support referral processing and send completed forms to office@innacare.co.uk.
Draft and send letters, notifications, and updates as required.
5. Marketing & Social Media Support (Optional)
Assist the Marketing Manager with content scheduling, posting updates, or preparing basic promotional materials.
Support internal communications for staff newsletters or announcements.
Training:Off-the-job training at Newham College's apprenticeship centre.Training Outcome:Excellent career prospects for the right person to progress.Employer Description:Inna Care is a high-quality homecare provider delivering compassionate and person-centred care across Havering and Essex and surrounding areas. We work in partnership with local authorities, the NHS, and community organisations to ensure that every client experiences dignity, safety, and wellbeing at home. Our Romford office supports all operational, administrative, and compliance functions to keep our service running smoothly.Working Hours :Monday–Friday, 9:00am–5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Purpose of the Job:
To support and fulfil the commercial requirements of infrastructure project(s) across the West of England region. Provide support to line manager with works commensurate with the role.
1. General Administration and Record Keeping
Maintain accurate and up-to-date data across all project and financial records.
Ensure all documentation is consistent, well organised, and compliant with internal procedures.
Assist with filing, document control, and making project information accessible to relevant teams.
Maintain commercial records including contracts, purchase orders, applications, certificates, and cash received.
Produce and maintain accurate records of work for each project.
Prepare and update spreadsheets, reports, and documentation for internal and external stakeholders.
Liaise with other departments to collect information when required.
Provide administrative support across commercial, accounts, and project management teams.
Manage own tasks effectively and progress toward independently managing full workload (with line-manager guidance).
2. Financial and Commercial Support
Support the accounts team with periodic cost submissions, reconciliations, and financial reporting.
Provide end-cost forecasts and end GSM figures for allocated projects.
Assist in monitoring project budgets, costs, and variations.
Develop understanding of negotiation, project cash flow, and undertake cost-value reconciliations.
Provide updates on applications, certificates, and cash received as required.
Assist with commercial analysis work and present findings for management and reporting.
Contribute to pre-contract activities, including preparing pricing information or tenders when required.
Seek guidance to help minimise disputes with clients and subcontractors.
3. Contract, Change, and Subcontract Management (Awareness & Support)
Understand the use of Bills of Quantities and Activity Schedules within construction contracts.
Gain awareness of project programmes and the importance of timely submission of the contract programme.
Support subcontract management processes, including ensuring timely payment (with guidance).
Support the change management process, helping compile notices and evaluations when required.
Be aware of minimum insurance requirements within contracts and subcontracts.
4. Client & Stakeholder Communication
Maintain regular contact with the client’s commercial counterpart to support positive working relationships.
Attend client and project meetings, recording commercial discussions where required.
Ensure all written and verbal communications are professional and appropriate to the role; proofread correspondence before issue (with support if needed).
5. Health, Safety, and Compliance
Actively participate in Health and Safety initiatives and encourage others to do the same.
Comply with the company handbook and all relevant procedures.
Understand and meet the requirement to submit close call cards.
6. Personal Development
Demonstrate leadership qualities appropriate to the role and adapt them as responsibilities grow.
Take part in the Griffiths annual development review process.
Actively participate in the Griffiths Approved Development Scheme (ADS) training plan.
Maintain awareness of current developments within the construction industry.
7. Additional Duties
Carry out any other tasks appropriate to the grade, responsibilities, and training of the role.
Training:
Construction Quantity Surveying Technician Level 4. Apprenticeship (Higher National Certificate)
Weston College Assessor.
Attendance at college one day/week.
Training Outcome:Becoming a quantity surveyor and continuing development with a degree course, for example, Quantity Surveying and Commercial Management at UWE.Employer Description:We are a sustainable civil engineering contractor that helps connect communities through road, rail, water, and utilities. We pride ourselves on delivering the highest quality projects in a healthy, safe, and sustainable manner to improve people’s everyday lives. As a regional company, we have an inherent interest in the social, economic, and environmental well-being of the areas within which we live and work. We invest in these local communities through every project we undertake.
Our strong customer base includes Welsh Government, Network Rail, National Highways, TfW, local authorities, Utility Companies and selected private sector organisations.Working Hours :Monday to Friday 8.30am - 5.30pm with one day a week release to college/university.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Project management....Read more...
If you excel in overseeing administrative tasks, optimising processes, and supporting business functions, we invite you to join our team.
Main tasks of the role: Operational Administration:
Manage calendars and schedules for senior management and team members, arranging appointments and travel as needed
Answer, monitor and respond to emails and phone calls, redirecting inquiries as appropriate and ensuring timely responses
Prepare meeting agendas, take minutes, and distribute materials, ensuring accurate documentation and follow-up
Collaborate with HR on recruitment processes, onboarding new hires, and maintaining employee records
Assist in the preparation of financial reports, invoices, and expense reimbursements
Conduct research and compile data for various projects and presentations
Support project management activities, tracking deadlines, milestones, and deliverables.
To coordinate between department projects and contribute to business development efforts
Ensure the smooth functioning of the administrative processes
Monitor all charity documentation, policies, and procedures to maintain review deadlines, staff/volunteer awareness and ensure they are appropriately accessible
Stakeholder Management:
To coordinate initial stakeholder contact, set meetings and manage stakeholder attendance, including suppliers, and internal staff
To follow up on stakeholders’ business communications
Financial Management:
To order, bill and track the organisation’s expenditure
To invoice stakeholders, collecting company data and ensuring appropriate management of agreements with internal and external stakeholders
Key tasks 1. Accounts Administration
Deal with the day administration of the accounts Invoices – prepare invoices on schedule
Monitor payments and chase late payments
Prepare monthly reports
Liaise with external accountants
Assist with other aspects of accounts administration as reasonably requested
2. Document management
Manage key documentation in relation to the charity maintain folders of charity documentation, including contracts, policies, insurance, and others
Ensure appropriate access to documentation in accordance with internal authorisation
Collate documentation and send to third parties as directed by the line manager
Maintain records of funding applications and terms
3. Database
Ensure stakeholders and participants are maintained within the database
Work effectively within workflows and pipelines to monitor projects throughout the timeline
4. Business support
Draft meeting minutes and maintain confidentiality of proceedings
Diarise key dates, team activities and targets
Report monthly on key objectives
Provide adhoc support to the team
5. General
Abide by all charity policies, including health and safety, safeguarding, data protection and confidentiality
Key results / objectives:
Invoices issued on time and free from error
Documents maintained in an orderly manner
Monthly reporting
Training:This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours. Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the courseTraining Outcome:We are looking for the apprenticeship to transfer to employment at the end of the duration. Employer Description:HoardingUK is the only UK-wide charity dedicated to supporting people affected by hoarding behaviours. Our aim is to empower individuals experiencing hoarding behaviours to achieve spatial and personal change to improve their health and wellbeing, to improve practice amongst professionals, to raise awareness and increase understanding.Working Hours :Our office hours are Monday - Friday 9am-5pm. We are flexible with how the 16 hours are spread over the week, but we ask that you work from the office one day a week which is usually a Wednesday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Familiarity with HR practices,Experience in project manageme,Knowledge of budgeting,Familiarity with CRM software....Read more...
The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business.
Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support.
Duties & Responsibilities
Primary:
Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation
Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow)
Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary
Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices
Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities
Support Active Directory administration and deployment of software via Endpoint Manager
Help maintain and update technical documentation and user-friendly support articles
Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting
Support basic hardware repairs and part replacements under supervision
Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing)
Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles
Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting
Support new site/office setups and moves in collaboration with the networking team
Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow
Participate in IT projects as directed by the IT Manager or other senior IT staff
Communicate effectively with IT team members and stakeholders regarding events that may impact IT services
Maintain a clean and organised working environment and assist with general housekeeping of IT equipment
Handle user concerns and complaints professionally, escalating as needed
Provide cover for the IT helpdesk team and support internal teams as required
Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning
Secondary:
Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills
Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation
Good level of working IT knowledge and practices
Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required
Monitor industry news and trends, sharing relevant updates with the IT team
Help test and evaluate new hardware, software, or IT solutions under supervision
Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised
Support other IT projects and initiatives as directed by senior team members
Training:
This role is based in Esher, Surrey
You will be required to work in our head office location, and training will take place remotely with online lessons per week
Training Outcome:
The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray
Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK.
Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection.
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday
8am- 5pm
40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development, and will gain an insight into the day to day operations of busy warehouse and distribution centre.
You will report directly to our Warehouse Supervisor and will receive a full package of training and one to one mentorship. We offer excellent internal development opportunities.
Working within the Warehouse and Distribution area of our business work activities could include but are not limited to:
Receiving and checking deliveries from suppliers, checking for correct items and damages
Storing stock into designated areas correctly and locating existing stock for picking
Moving Stock from the warehouse to designated collection areas and assisting with loading and checking goods prior to shipment
Picking and packing goods and stock from predefined pick lists
Maintaining stock records and using I.T to update the company inventory system
Working with other departments identifying materials and dealing with shortages
Assisting with stock checking and reporting
Assisting with managing records for tooling and plant allocation to projects
Assisting with booking out and goods-in, checking tools and plant returned from site
Assisting with managing returns from site including waste and unused materials
Assisting with ensuring the warehouse complies with HSE policies
Learning to use warehouse and storage equipment
All other associated duties as required
Training:
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives
You will complete a mixture of on and off the job training, including workshops, face to face training and working towards creating a portfolio of relevant practical evidence. You’ll also be supported by your colleagues at all times, and will have a full induction
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress
Training Outcome:
This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive
You’ll be working in a culture that encourages development, promotes wellbeing, and values teamwork
Employer Description:ADComms is an exciting and fast-growing leader in UK rail technology, dedicated to creating better journeys through innovative communications and infrastructure solutions. As a trusted supplier to the rail industry, we design, build, and integrate cutting-edge systems that keep passengers, trains, and stations connected. But we’re just as passionate about supporting our people as we are about transforming rail travel. With a culture built on togetherness, integrity, expertise, and innovation, we offer a welcoming environment where you can learn, grow, and genuinely make an impact. Joining ADComms means becoming part of a team that values your development, encourages fresh ideas, and celebrates the enjoyment of meaningful work — the perfect place to begin a rewarding career.Working Hours :Monday - Friday, 08:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Professional,Outgoing and disciplined,Self-motivated,Positive attitude....Read more...
Are you motivated by precision, structure, and seeing projects run exactly as they should? If so this is a role where your strengths will shine. You’ll join a respected agency in the medical device sector offering great benefits, including private healthcare, hybrid flexibility, and up to two days of dedicated learning per month, all within a supportive, high-performance team that values reliability, growth, and continuous improvement.This role is with a specialist marketing agency dedicated to the medical device industry. They're expanding their team to keep up with a rapidly growing client base, ensuring that they continue to deliver the exceptional quality and service they're known for. The company focus on downstream marketing, which includes brand and message creation and it's distribution across all traditional and digital channels to increase awareness of clients' technologies among healthcare professionals and patients. As a Project Manager, you will play a central role in ensuring all client projects run smoothly from start to finish. You will be responsible for setting up projects, keeping workflows clear and accurate, and ensuring every team member knows what they need to do and when they need to do it.Your role focuses on structure, organisation, and delivery. You will work closely with the account management and creative teams by managing the full project setup in the project management system, updating workflows based on client feedback, tracking progress, and ensuring deadlines are met.You will also play a key role in the financial management of projects, from estimating new work to monitoring budgets and making sure projects remain on track and profitable.Core responsiblities
Set up new projects, task structures, and workflows in our project management systemMap all timings, tasks, and dependencies clearly so the whole team understands what needs to be done and whenKeep workflows updated based on client feedback, project changes, and new informationMaintain full oversight of project timelines and progress to ensure smooth, on-time deliveryCreate accurate estimates for new projects, mapping hours and resources to confirm feasibilityTrack financial performance against estimates to ensure projects remain within budgetHighlight capacity or resource issues early and work with the team to resolve themCoordinate workloads to keep effort balanced across team membersMonitor deadlines, identify risks early, and resolve issues before they impact deliveryWork closely with Account Managers to support planning, resourcing, and executionProvide clear weekly updates on project statuses, upcoming priorities, and financial considerationsSupport ongoing improvements to internal processes and project systems
Desired traits & experience The successful candidate needs to fit in seamlessly with our clients culture. The following traits and experience will be important for this role:
Strong project management experience, ideally within a marketing, communications, or creative agencyA highly organised, methodical working style with the ability to manage detailed workflows, schedules, and dependenciesProven ability to keep complex information structured, accurate, and up to dateHigh attention to detail and confidence managing documentation, timelines, and capacity plansA process-focused mindset with a strong interest in structure, systems, and continuous improvementClear and confident communication skills to keep teams aligned and ensure expectations are always understoodComfortable working behind the scenes to ensure smooth delivery rather than in roles that rely on idea generation or creative collaborationAbility to identify risks early, think ahead, and resolve delivery challenges before they escalateStrong financial awareness, including the ability to understand project scopes, estimate hours accurately, track budgets, and ensure financial targets are metConfidence creating estimates for new projects and mapping them against team capacity to confirm feasibilityA calm, steady, reliable approach to work, even under pressureA commitment to supporting a positive, dependable, high-performance environment
Location
Hybrid – 2 days per week in London office
Benefits
Private healthcare. Government pension scheme.Dedicated learning time. The company are focused on continuous learning within the team and have up to 2 days per month dedicated to this.
To apply, please click on the link provided, and we will be in contact! ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online!....Read more...
