SENIOR ACCOUNT HANDLER
Location: London - North West
Contract Type: Permanent
Salary: £25,000 to £45,000
* Join an award-winning, chartered independent insurance broker with a strong industry reputation
* Deliver tailored insurance solutions to clients in the Property Owners' and Commercial Insurance markets
* Enjoy a comprehensive benefits package designed to support your wellbeing and work-life balance
* Thrive in a culture built on professionalism, resilience, respect, and continuous growth
* Be part of an industry-leading team
Our client, a prominent chartered insurance broker, is seeking an experienced Senior Account Handler to join their dynamic team in North West, London. This is an exciting opportunity for a skilled professional to support the growth of client relationships and deliver exceptional service in the Property Owners' and Commercial Insurance markets.
POSITION OVERVIEW
As a Senior Account Handler, you will play a crucial role in supporting Account Executives to retain and grow client relationships while managing your own book of business. You will be responsible for delivering tailored insurance solutions, expertly guiding clients through their options, and ensuring compliance with regulatory standards. Your expertise in Property Owners' and Commercial Insurance markets will be instrumental in providing seamless client support and contributing to the achievement of shared objectives.
RESPONSIBILITIES
* Support Account Executives in retaining and growing client relationships
* Manage your own book of business, delivering tailored insurance solutions
* Guide clients through their options to meet their unique needs
* Maintain compliance with regulatory requirements, including FCA regulations and Consumer Duty obligations
* Collaborate with the wider team to provide seamless client support and achieve shared objectives
* Demonstrate proactive and innovative thinking in delivering solutions for clients
REQUIREMENTS
* Proven experience in an account handling role, including managing client portfolios and supporting Account Executives
* Strong familiarity with Property Owners' and Commercial Insurance markets
* Thorough understanding of compliance responsibilities, FCA regulations, and Consumer Duty obligations
* Exceptional organisational and time-management skills
* Strong interpersonal and communication abilities
* Detail-oriented and client-focused mindset
* Proficiency in insurance platforms and client management systems
* ACII qualification or willingness to pursue it (desirable)
* Familiarity with the Acturis system or similar platforms (desirable)
* Legal right to work in the UK
COMPANY OVERVIEW
Our client is an award-winning, independent chartered insurance broker and Lloyd's broker with a proven track record of success.
Since its establishment over two decades ago, they have grown from a small start-up to become a large, respected broker operating from multiple locations across the country. As the large broker, they hold significant influence with insurers when negotiating terms on behalf of their clients. Their commitment to maintaining the highest standards of knowledge, ethical practice, and advice has earned them the prestigious Chartered Insurance Broker status from the Chartered Insurance Institute (CII).
BENEFITS
* Competitive salary package
* A comprehensive range of benefits designed to support employee well-being and work-life balance
* Access to physical and mental health resources
* Gym membership discounts
* Hybrid working model
* Up to 27 days of annual leave
* Contributory pension scheme
* Group Life Assurance and Group Income Protection
* Talent referral scheme and qualification bonuses
* Volunteer days to support community causes
Alongside this attractive benefits package, you'll be part of a value-driven environment that fosters professionalism, resilience, respect, and a commitment to continuous growth. Our client's culture empowers everyone to thrive, working collectively to deliver success for clients, colleagues, and communities.
If you have the skills, experience, and passion to excel in this role, we encourage you to apply.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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COMMERCIAL INSURANCE ACCOUNT EXECUTIVEBRISTOL– HYBRID WORKINGSALARY UP TO £55,000 + BONUS & CAR ALLOWANCE
OPPORTUNITY: My client is a well established Chartered Insurance Broker working within the commercial insurance sector and is now looking to build their client base by a number of senior Account Executive hires. Due to recent continued success they have a fantastic opportunity for an experienced Commercial Account Executive to join the team and develop their career in the business. If you are an experienced Commercial Account Executive looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
Salary up to £55,000 + Bonus & Car Allowance
Clear Development Path.
Funding for further broker exams
Many other additional benefits
COMMERCIAL INSURANCE ACCOUNT EXECUTIVE RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
Building and maintaining relationships with existing and new business.
Scheduling and attending client visits.
Negotiating terms and relevant costs.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
To assist the wider Division and Broking team with London Market presence and with placing via Lloyds.
SKILLS & ABILITIES:
Experience as a Commercial Insurance Account Executive or Broker
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Ability to organising self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TO APPLY: If you are an experienced Commercial Insurance Account Executive or Broker with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
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Broker Support Specialist - Insurance Sales Support Role | Manchester | Up to £35,000 | Hybrid Working Are you a detail-oriented professional looking to kickstart your career in insurance broking? Our dynamic Manchester-based client is seeking a talented Broker Support Specialist to join their high-performing team!
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Background in insurance or sales support
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Hybrid working model
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Senior Insurance Broker Central London (Hybrid Working)
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What We're Looking For:
Proven Expertise: An established Lloyd's Broker with a demonstrable track record in a specific niche market
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Leadership Potential: An ambitious professional ready to progress rapidly within a growth-oriented organisation
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Hybrid Working Model: Flexible work arrangements in our central London office
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State-of-the-Art Support: Cutting-edge tools and resources to help you succeed
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Exceptional relationship-building and communication skills
Strategic approach to business development
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Job Role: Junior Account Handler Location: Wolverhampton Salary: Up to 30,000 + STUDY SUPPORT
Company OverviewAre you looking for an Account Handler position at a company that cares? Or how about company that can offer you individual attention to nurture your career goals? Then I think I have the perfect Account Handler role for you! Part of an exciting team, the role of Commercial Insurance Account Handler will be a mix of sales, customer service and administration. Full training is offered and is tailored to your learning style to get you up and running as soon as possible. You will also be given the opportunity to build your career within a company who nurtures skills sets and talent.If you have experience as as an Accout handler or have experience in another role within Commercial InsuranceThe Commercial Account Handler Role:
Performing mid-term adjustments and renewals for existing clients.
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Working closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Making certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
Experience:
Experience as an Account Handler or Insurance Broker within a commercial environment.
Cert CII qualified preferred
Experience using broking software.
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Study support for further Insurance qualifications
Free parking
Company pension
Staff Canteen
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Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
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Salary up to £40,000 + Bonus
Clear Development Path.
Funding for further broker exams
Many other additional benefits
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To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
To assist the wider Division and Broking team with London Market presence and with placing via Lloyd's.
SKILLS & ABILITIES:
Experience in a Commercial Insurance Account Handler
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Ability to organising self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
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Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
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Your Path to Insurance Entrepreneurship Starts Here
Bridge the Gap Between Your Ambition and Success - Talk to me about AR Partnerships today
Are you an exceptional Underwriter or Broker with the vision to run your own business? We are the trusted intermediary that connects top-tier insurance talent with premier regulatory partners who can turn your entrepreneurial dreams into reality.
We partner with hand-selected Institutions who have experience in supporting Insurance Brokers and Underwriters as they grow in their journey.
We Don't Just Introduce. We Facilitate Your Success.
Our Unique Proposition:
Handpick the most promising insurance professionals
Match you with industry-leading regulatory backers
Provide end-to-end support in your AR journey
Zero upfront costs to qualifying candidates
For Underwriters: Your MGA Dream, Our Mission
Your Expertise Deserves More
Bypass traditional barriers to entry
Gain instant credibility through our established network
Access regulatory frameworks without months of paperwork
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Focus entirely on building your business
Your Transformation Begins Now. Get in Contact today to discuss how we can transform your career this New Year.
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Commercial Account Executive Scotland (Remote/Hybrid Option)£40,000 to £60,000 + Car Allowance
About the Role: Our client, a leading Chartered Insurance Broker based in Scotland, is seeking an experienced Commercial Account Executive to join their team. This role offers the flexibility of remote or hybrid working, making it an attractive opportunity for insurance professionals across Scotland.
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Close deals and onboard new clients, building long-lasting relationships
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Salary up to £60,000 + Car Allowance & Company Phone
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Annual Performance Reviews and Discretionary Bonuses
Full support for CII Exams (with monetary bonus recognition)
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Proven experience as an Commercial Account Executive or in a similar sales role
Strong influencing, negotiating, problem-solving, and analytical skills
Adaptable, focused, and professional approach
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Contacting insurers by email to request quotations
Building market review presentations for the client facing advisers
Supporting sales advisors and handling customer queries
Accessing insurer portals to obtain documents
Working within our client management software/back office system
Answering inbound calls efficiently and professionally
Must have experience with Microsoft products due to extensive work in Excel and Outlook
Candidate needs to work well within a team
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Upon completion of apprenticeship there is a potential of a full time role available for the candidate. There is also progression onto further qualifications which will help progress candidates internally which could even lead onto being a qualified insurance broker.
Employer Description:The Health Insurance Group, formerly traded as SMQ Services Ltd, has been in business since 1993. The company was founded by John and David Collinge and, in the early days, primarily focused on private medical insurance. From the very beginning, first-class customer service has always been their priority, whether they were dealing with an individual or a company insuring 500 employees. As the business has grown and firms such as Healthcare Management Services in the NE came on board, John and David ensured that all new team members carried the same ethos, and today The Health Insurance Group still has clients from 1993. SMQ Services Ltd became an Appointed Representative of an AXA subsidiary in 2012, which The Ardonagh Group purchased in 2018. They control over £6 Billion in premiums with brands such as Swinton, Carole Nash, Towergate, to name but a few.Working Hours :9am - 5pm, Monday - FridaySkills: Administrative skills,Attention to detail,Customer care skills,IT skills,Organisation skills,Team working....Read more...
You will be handling incoming customer sales inquiries, build client relationships, identify sales prospects, and broaden your insurance knowledge. You'll also provide great customer service and administrative assistance
Becoming an integral part of our team's success, ensuring that the office operates smoothly and that our clients are satisfied at all times
You will be given full training right from the beginning and supported throughout your journey with us
If you’re determined to succeed, have a positive attitude and know when to ask for help, then we can train you in the knowledge needed to be a success!
Duties would include:
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new/existing clients over the telephone, by email and by post
Updating the database and maintaining records
Running through new quotations
Chasing of all new business cases every week
Pursuing all current business inquiries on a weekly basis
Maintaining filing systems
Dealing with daily post
Renewing insurance policies
Admin related work
Making/receiving numerous telephone calls
Processing/attending to diaries
Problem solving and critical thinking
Training:At least 20% of your working hours will be spent training or studying.2 hours once a month you will have 'face-to-face' with your skills-coachTraining Outcome:There is plenty of scope for development within the company and you will be given full training right from the beginning and supported throughout your journey with us.Employer Description:LAST IN THE ALPHABET. FIRST IN SERVICE! An innovative insurance broker, specialising in all types of insurance. With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business. You may not immediately realise it but insuring those who drive for a living is often a difficult task. While you may be able to purchase basic motor insurance online, working with an independent agent like XYZ insurance is the best option if you need more specialised solutions. Here at XYZ Insurance we realise that speed and service are of the essence, as if your wheels aren’t turning… you’re not earning! XYZ Insurance has the knowledge and expertise to make sure you are covered in the event of any type of accident or incident. We are always here for you; whether you want to purchase a policy today or you are just asking questions, our team will make sure you get the service you need. XYZ Insurance may be last alphabetically, but we are first in customer service and satisfaction.Working Hours :9:00 am to 6:00 pm Monday to Friday (No weekends)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills....Read more...
Assist in providing professional advice and service to all clients
Working with client directors and colleagues to provide clients with the relevant product information which best meets their needs and allows them to make informed decisions
Get involved in managing policy events following compliant processes
Develop relationships with our clients and deliver excellent customer service
Ascertain how to identify and mitigate the impact of potential issues and recognise opportunities for growth
Gain cutting-edge skills and knowledge working on a variety of projects individually and as part of a team
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off-the-job training will also be required as part of the apprenticeship. There will also be an end-point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Part of WF Risk Group, Kennetts Insurance Broker & Risk Management is an independent, family owned and run business. Our unique blend of experience, insight and ingenuity has been giving our clients an edge for over 45 years. We add value to insurance brokerage by providing our clients with a range of other services.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
PROFESSIONAL INDEMNITY UNDERWRITER LONDON UP TO £120,000
THE OPPORTUNITY: I’m excited to present to you the opportunity to join one of the fastest growing Insurance underwriting services in the UK. My client is looking for an experienced Commercial Underwriter with ambition to grow out their own team in the future to join them.It is part of their ethos to provide flexibility in their workplace which is why they provide the opportunity to work from home 3 days a week to promote employee satisfaction and well-being.They are looking for an experienced Professional Indemnity Underwriter to head up their division. If you are an experienced Professional Indemnity Commercial Insurance Underwriter looking to take the next step in their career, this could be just the role for you.WHATS IN IT FOR YOU?:
Up to £120,000 based on experience.
Hybrid working- 2 days a week in the London office.
26 days holiday + bank holidays.
4x Death in service.
Health Cash Plan.
Support in achieving your Insurance qualifications (ie, the ACII)
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Meeting and helping to create strategic growth plans.
Support the Head of Underwriting,
Lead on Professional Indemnity portfolio New Business.
Lead on brand new scheme servicing.
Support on Commercial Combined existing business and Renewals.
Work closely with our Key Account Managers and Underwriting Service Department to grow and manage broker relations.
Pro-actively identify areas of opportunity, making recommendations to the Head of Underwriting, contributing to the defined strategy.
Provide back up support to the Underwriting Service Department with Security scheme referrals and online Assist referrals when required.
WHO ARE YOU?:
Ideally DipCII Qualified
Minimum 5 years experience in Commercial Underwriting Professional Indemnity Policies
Flexibility and resilience – the ability to multi task and turn deadlines around quickly.
Intermediate/Advanced Microsoft Excel experience.
Commercial awareness and excellent communication skills.
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