You won’t have to work at a polling station giving out ballot papers, but you will be part of the core team who makes sure that our 75,000 electors can vote by visiting a polling station or by post.
You will be working in the council offices within a small team in an administrative role. You would be dealing with customers, our councillors and others teams around the council.
This role is very varied and you can be talking to a customer about their postal vote or checking ballot papers to make sure the wording is correct. You will also be processing local searches on our Total Land Charges software system, making sure that the work is done within set timelines.
The tasks that you will be dealing with include but won’t be limited to:
Sorting and scanning electoral registration forms, then inputting information onto a data base regarding electoral registration as well as making enquiries of customers.
Dealing with customer and Officer enquiries on the telephone, by email as well as in person regarding registering to vote, voting by post or at a polling station.
Dealing with office-based services which can include, receiving and sending post, copying, scanning and filing of documents.
Using our election management system to update staff, polling stations and many other areas of election planning.
Assisting the Land Charges Officer with processing searches submitted by Solicitors as an essential part of buying a property.
Whilst working mainly within the Electoral Services and Local Land Charges team, team we will ensure you are able to gain knowledge of how the Council works as a whole by spending time in other areas and learning their processes and roles.
Please note, during the election period travel to other locations is neccessary, therfore candidates are required to have a full driving licence and their own transport.Training:
Within the first 15 months additional training is delivered from Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date. (lessons are delivered virtually currently with optional drop in sessions at College if required)
We use an online portfolio that is updated with learning and development completed onsite.
A dedicated Trainer/Assessor from Loughborough College will plan visits to come and see you in the workplace.
Training Outcome:The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.Employer Description:Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.Working Hours :Monday - Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Sitting in this developmental post, the successful candidate will be given protected time to complete their assignments, as well as participate in activities and training that contribute to their professional development.
Alongside this, apprentices will be responsible for carrying out generic administrative duties alongside the full-time clerical staff.
These duties include but are not limited to:
Covering main reception,
Inputting data,
Responding to emails,
Arranging and rearranging meetings,
Diary management,
Note taking,
Filing, scanning and printing documents.
The successful candidate will split their time between working at home and working in the office which is Ballard House.Training:
You will be completing a Level 3 Business Administrator Apprenticeship qualification
Functional Skills if required
The training provider will be Achievement Training Plymouth
Training Outcome:
Whilst there is no guarantee of a permenant position at the end of this apprenticeship, there is a possibilty that a position may become available to apply to
Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :Monday - Friday, 9.00am - 5.00pm.
4 working days on the job and 1 working day allocated to completing the apprenticeship standard.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Passion for the environment....Read more...
About The RoleSalvation Army Homes is on a journey. We want to help transform lives and we are looking for a truly customer focused person to help drive our work around customer insight and engagement. This is not just about meeting the regulatory standards. This is about helping customers influence and shape the services we provide through co-production and innovative discussion & engagement.With homes across England the role requires someone who can travel, inspire/influence colleagues and is committed to collaborative working. Salvation Army Homes has a range of general needs, sheltered and supported accommodation. The variety and diversity is amazing and you will help us design services & solutions using real time data and feedback, for different schemes working alongside customers.Our values underpin everything we do and our future is going to be bright and exciting. This is a great opportunity for someone to help us firmly embed customers at the heart of our organisation.About The CandidateThe successful applicant will instinctively share our values, be committed to transforming lives, have a true dedication to customers and be able to work creatively to deliver real time data and customer feedback that makes a difference to how we do things. You will need to be:A confident and inspirational communicator, not fazed by difficult situationsAble to build trusting, professional relationships and have a high level of resilienceHave a real passion for and good knowledge/experience of working with customersDemonstrable experience of working with and analysing data Benefits of working as a Customer Insight and Engagement Officer:In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days paid annual leave pro rata rising to 31 days, plus public holidaysA high street discount scheme (great savings both online and in-store)Pension with life assuranceHealth assistance programmeTraining opportunities to aide your own personal and professional developmentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
