The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday on a rota basis covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2-3 months.
In this position, you will be required to:- Hold a caseload of approximately 8-12 key clients and conduct regular key working sessions resulting in support plans that are person-centred, trauma informed and enable progression- Complete comprehensive risk and needs assessments and risk management plans.- Support service uses to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}- Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately- Support service uses to access and sustain their accommodation- Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills, and set up bank accounts- Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews.- Carry out room and building checks and report and follow up on all hazards, repairs and maintenance issues.- Support client peers to make recovery visible in the schemes and, where appropriate, to co-deliver activities.- Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.Please note; this role involves lone workingTo apply for this role candidates must have;- Experience of working with complex needs clients (former rough sleepers, homelessness substance use, mental health, complex trauma, or repeat offending/street based ASB)- Experience of helping people to identify personal goals and supporting them through a process of change- Experience of managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.- Experience of working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience- An understanding of professional boundaries and their importance when delivering trauma-informed support- Familiarity with IT applications and basic keyboard skills- An understanding of and commitment to Equality, Diversity, and Inclusion....Read more...
Tenancy Management and Resettlement Officer, Lewisham 35 Hours Per Week -hybrid working model, requiring the officer to be present in the office a minimum of 2 days a week Temp - 10 month contractWe are seeking a dedicated Tenancy Management and Resettlement Officer. This role is primarily based at Laurence House, SE6, with occasional travel outside the borough for property visits and other duties. The successful candidate will play a vital role in providing support to sustain tenancies in the private rented sector, ensuring safe and secure housing for our customers while meeting both local and corporate objectives. Key Responsibilities:
Work within the private sector to increase the supply of good quality accommodation for households in housing need.
Conduct property inspections to assess suitability for households in need.
Assess prospective customers' suitability for private rented accommodation, including reviewing housing history and financial situations.
Provide expert advice and guidance to prospective customers during viewings.
Ensure all procured accommodation meets required standards and regulations.
Act as a mediator between landlords and tenants to resolve issues and sustain tenancies.
Facilitate tenancy sign-ups and provide settlement support to customers.
Maintain up-to-date knowledge of local and national housing policies and legislation.
Maintain accurate records of properties, landlords, and relevant information.
Requirements
Excellent understanding of the private rented sector and housing contracts.
Knowledge of welfare reform and its implications on the private rented sector.
Understanding of housing and homelessness issues.
Familiarity with private sector housing law and health and safety regulations.
Knowledge of services provided by the Council for households in housing needs
Experience working with landlords, letting agents, and accommodation suppliers.
Previous work with homeless or housing-in-need populations.
Demonstrated ability to provide excellent customer care.
Prior experience in achieving performance targets.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Tenancy and Estate Management Officer Charnwood, Leicestershire Temporary Full TimeWe are seeking a dedicated and skilled Tenancy and Estate Management Officer to join a team in Charnwood on a full-time temporary ongoing basis. The Tenancy and Estate Management Officer will play a vital role in ensuring the delivery of high-quality tenancy and estate management services to our customers while upholding the vision and business objectives of the company. Requirements
Previous experience in a similar role within Social Housing / property/ tenancy sustainment
In-depth knowledge of relevant legislation and current issues within the housing sector, including the impact of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Good working knowledge of statistical analysis, and understanding of financial issues
Knowledge of the Welfare Benefit system
Role Expectations
Ensure that customers remain at the heart of all services, delivering an excellent and responsive service to tenants and stakeholders alike
Work collaboratively within the Landlord Services Team, supporting colleagues, fostering mutual respect, and contributing to a well-motivated and empowered team environment
Actively engage with customers and stakeholders, promoting customer involvement and conducting estate walkabouts to address community needs and aspirations
Take ownership of the tenancy and estate management for designated housing areas, managing tenancies, ensuring compliance with conditions, and undertaking necessary actions regarding breaches of tenancy
Participate in reviews of tenancy and estate management strategies, policies, and procedures, contributing to the development and implementation of team objectives
Ensure compliance with legal, statutory, and organizational provisions governing service delivery, including maintaining accurate housing information and managing information securely
Develop working relationships with colleagues, as well as key partners
Liaise with external partners, including local authorities and support agencies, and ensure effective service is delivered
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Job Advertisement: Service LeadLocation: South Central – Ideally located between Reading and Hampshire – travel required within Berkshire, Buckinghamshire, and Hampshire Nearest Nacro Office: Devonshire Sq, London, EC2M 4SQ DBS Level: Enhanced Adult Service Users: Vulnerable Adults supporting with homelessness Working Hours: 35 hours per week Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: YesMain Duties: As a Service Lead, you will manage and lead a team of Support Workers to deliver high-quality supported housing services to vulnerable adults in the criminal justice system. Your main responsibilities will include:
Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs.
Prioritizing tasks effectively to ensure team support, service user needs, and contractual KPIs are met.
Helping with benefits and tenancy agreements to make sure they keep and looking forward to future accommodation.
Leading and delivering services in compliance with regulatory frameworks, meeting service quality standards, and ensuring staff adherence to operational and policy standards.
Ensuring all service user support and safety plans are in place, up-to-date, and reflective of individual needs.
Understanding and meeting agreed financial standards on voids, arrears, and re-lets.
Acting as a lead operational partner, liaising with other agencies, partners, and commissioners as required.
Collaborating with internal support services such as Quality, Policy, Safeguarding, Finance, IT, and HR to ensure the best service provision.
Promoting service user involvement in service design and delivery, managing the rota and on-call arrangements, and ensuring appropriate support is in place.
Reporting Line: Regional Manager Lone Working: Yes Working from Home: Yes, with an expectation of travel within the South-Central region, including work from home between property and office visits. Number of Properties: 65 BedspacesEssential Criteria:
Full UK Driving Licence required.
Valid Business insurance required for claiming expenses from Nacro.
Enhanced DBS clearance.
Required to work 9:00 AM – 5:00 PM, with occasional cover for evening Bail Inductions if there are staff shortages.
Required to be part of a National On-Call Rota.
This role offers a rewarding opportunity to lead a dedicated team in delivering crucial support services to vulnerable adults within the criminal justice system.....Read more...
Sustainment Officer Leatherhead, Surrey Temporary Full TimeWe are seeking a dedicated and skilled Tenancy Sustainment Officer to join a team in Leatherhead on a full-time temporary ongoing basis. The Sustainment Officer will work closely with clients and ensure that customer care is maintained, in accordance with the company’s aims and values, as well as complying with relevant legislature. The Sustainment Officer will deliver complex case management under the Advice and Support Process, aiming to prevent evictions and enable sustained tenancies. Requirements
Previous experience in a similar role within Social Housing / property/ tenancy sustainment
Experience of managing cases and working with vulnerable individuals/families
Experience liaising with and sign-posting to support agencies and statutory bodies
In-depth knowledge of relevant legislation and current issues within the housing sector, including the impact of homelessness
Experience in identifying safeguarding cases, up-dating on actions, recording outcomes, involvement
with serious case reviews
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Good working knowledge of statistical analysis, and understanding of financial issues
Knowledge of the Welfare Benefit system
Role Expectations
Manage complex case work referred under the Advice and Support process, both face-to-face and over the phone, with the goal of preventing evictions and ensuring sustained tenancies
Develop and maintain positive relationships with internal staff across Clarion and external agencies, collaborating to create individual action plans for successful tenancy sustainment
An understanding of how to deliver excellent services to a diverse range of customers
Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
Prepare statements for Court and attend Court where necessary
Develop working relationships with colleagues, as well as key partners
Liaise with external partners, including local authorities and support agencies, and ensure effective service is delivered
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
About The RoleThe Resettlement Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way.This is a 6 months Fixed Term contract with a view to extend and go permanent. To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing:
Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriateActing as a key-worker to a caseload of residents, enabling them to take ownership of their journey with SahaEnsuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etcCarrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talentsDeveloping and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.About The CandidateA Support Worker will instinctively share Saha’s delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:
Have experience of or knowledge related to working with homeless peopleHave experience of working with clients to overcome the barriers to effective resettlementProven ability to network with outside agencies and develop partnerships that support effective resettlement.Proven capacity to deal successfully with difficult and complex situationsCapacity to understand individual action plans, personal development programmes and need and risk assessmentBe a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Benefits of working as a Support Worker:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Community Keyworker - Criminal Justice Support Service
Do you want to make a positive difference in the lives of women?
About the Organisation
We are a leading charity working with women in the Criminal Justice System. Our vision is to empower women to live safe, crime-free lives.
About the Role
We are recruiting a passionate Community Keyworker to join our established team. This is a unique opportunity to provide dedicated support to women involved in the Criminal Justice System, helping them address complex needs and build a positive future.
What you will do:
Provide vital support to women in prison, preparing them for release and meeting them at the gate.
Conduct assessments to understand individual needs and develop personalised support plans.
Deliver emotional and practical support, empowering women towards independence.
Build strong relationships with partner agencies and advocate for women's needs.
Maintain accurate case records and contribute to service development.
Continuously develop your knowledge and skills to deliver high-quality support.
Who you are:
A female with a deep understanding of the issues faced by women in the Criminal Justice System.
Experienced in working with women who have complex needs, including homelessness, substance misuse, and domestic violence.
Skilled in assessment, risk management, and partnership working.
A brilliant communicator with a trauma-informed and non-judgmental approach.
Passionate about empowering women and making a positive social impact.
What we offer:
A chance to make a real difference in the lives of women.
Supportive and collaborative work environment.
Comprehensive training and development opportunities.
Competitive salary and benefits package.
This is an ideal role for a female who is passionate about social justice and has a proven track record of supporting vulnerable women.
HMPPS Vetting required!
To Apply
Please submit your CV or contact Oliver Jefferson on oliver.jefferson@servicecare.org.uk or 01772 208962
Closing Date - 30/04/24
We are committed to equality and diversity.
Please note that this post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.....Read more...
4Recruitment Services are seeking a Homeless Support Worker, who operate a temporary emergency accommodation in Guildford. The client offers supported housing to those who are single, homeless or at risk of homelessness. Residents may have complex support needs, such as substance abuse, mental health issues or offending behaviour. The clients goal is to create greater independence and success in employment, education or training.DUTIES AND RESPONSIBILITIES INCLUDE:
Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let.Knowledge of ‘best practice’ in both crisis intervention and planned support working. 5. Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.Ensuring clients have access to relevant external support services.Working with clients to agree and set goals and actions.Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.Ensuring that opportunities for education, training and employment opportunities are integral to the support service. The aim being to enable clients to develop the life skills to live as independently as possible.Maintaining accurate and timely records of all activities including the maintenance of a support planning database.Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims.Report repairs and maintenance needs on behalf of the client following agreed procedures.Promote and encourage a high level of client involvement, consultation and communication
ESSENTIAL REQUIREMENTS:
Experience of working with vulnerable client groups.Experience of delivering structured support in either housing or social care.An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. Demonstrate initiative and confidence to make and act on decisions.Competent administrative and IT skills (to be able to produce reports and other communications). Enhanced DBS
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies, please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
Rough Sleeper Outreach Worker - CoventrySalary: £15.34 per hourFull Time – Monday-Friday 09:00-17:00 (6am-2pm once a week)Role Purpose:
To provide support through outreach and street intervention working with support services and agencies to improve pathways for individuals who are street homeless to access suitable accommodation and services.To work as part of a team providing additional outreach capacity in order to work collaboratively with new or entrenched rough sleepers in Coventry. The outreach workers will be responsible for co-developing and monitoring support plans for rough sleepers on their caseload. To work with a defined agreed case load of up to 10 individuals at one time (up to 20 individuals over a year) providing intensive support that focusses on recovery.
Key Responsibilities:
As part of a team to provide outreach support and intervention to rough sleepers in a positive, persistent, proactive and assertive way to secure meaningful engagement to bring about sustained and improved behavioural change/outcomes for themContribute to holistic assessments of the needs of rough sleepers and contribute to the development of support plans accordinglyWork in partnership with existing agencies including police, housing providers, benefits agency, drug and alcohol services/workers, sex worker services as well as mental health and wellbeing servicesMake referrals to external agencies to meet the needs of those service users who need/ require additional input from other servicesContribute to the regular and consistent capture of data (hard and soft) to assess progress and performance for all individual support plansTo work with the Rough Sleeper team in establishing and implementing improved pathways for rough sleepers to exit street homelessnessParticipate in team, inter professional and inter agency meetings as required.To work flexibly across a seven-day week to meet the needs of the service and rough sleeper, including some early mornings, evenings and weekends.Any other duties and responsibilities within the range of the salary grade.
We offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy or other vacancies in your area please contact Casey Adams on 07587327813 or via email CaseyA@4recruitmentservices.com....Read more...
4Recruitment Services are seeking to recruit a Floating Housing Support Worker to provide services for our client based in Guildford.The client offers supported housing to those who are single, homeless or at risk of homelessness. Residents may have complex support needs, such as substance abuse, mental health issues or offending behaviour. The clients goal is to create greater independence and success in employment, education or training.A car driver is essential for this role as you will be required to travel across the borough.DUTIES AND RESPONSIBILITIES INCLUDE:
Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let.Knowledge of ‘best practice’ in both crisis intervention and planned support working. 5. Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.Ensuring clients have access to relevant external support services.Working with clients to agree and set goals and actions.Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.Ensuring that opportunities for education, training and employment opportunities are integral to the support service. The aim being to enable clients to develop the life skills to live as independently as possible.Maintaining accurate and timely records of all activities including the maintenance of a support planning database.Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims.Report repairs and maintenance needs on behalf of the client following agreed procedures.Promote and encourage a high level of client involvement, consultation and communication
ESSENTIAL REQUIREMENTS:
Experience of working with vulnerable client groups.Experience of delivering structured support in either housing or social care.An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. Demonstrate initiative and confidence to make and act on decisions.Competent administrative and IT skills (to be able to produce reports and other communications). Enhanced DBS
We offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
About The RoleWe’re looking for a Head of Finance who has a passion for delivering an exceptional internal customer experience, driving continuous improvement and living the ethos of #SahaOneTeam.As a finance professional, ideally from the Housing sector, you will know that our overall viability is key since the landscape for niche and supported housing providers like Saha is a challenging one.You’ll be a key part of our Senior Management Team and will be responsible for making key business decisions, as well as improving the skills of your team. You’ll use a proactive, future-first approach to ensure that decisions are in-line with both medium and long-term objectives.This is a hybrid role, working from home with occasional visits to the Bolton office, monthly in person Leadership and Team meetings (London and Bolton), and occasional visits to front line services across England.If you are people focused and can demonstrate our culture of fun, open, ambitious, supportive, collaborative, positive and safe, we would love to hear from you.About The CandidateIn return for helping to transform lives, we’ll give you access to some great benefits including:26 days annual leave (plus bank holidays) rising to 31 daysAn extra day off on your birthdayPension (up to 6% employer matched contributions) with life assuranceA High Street discount scheme (great savings both on and off-line)Healthcare Cashback schemePrivate medical insuranceOccupational Sick PayLong service awards from 2.5 yearsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleWe’re looking for a Head of Development and Business Growth who has a passion for delivering an exceptional internal customer experience, driving continuous improvement and living the ethos of Salvation Army Homes.As a development professional with extensive experience within the Housing sector, you will know that developing our business is key since the landscape for niche and supported housing providers like Salvation Army Homes is a challenging one.You’ll be a key part of our Senior Management Team and will be responsible for making key business decisions, as well as improving the skills of your team. You’ll use a proactive, future-first approach to ensure that decisions are in-line with both medium and long-term objectives.This is a hybrid role, working from home with occasional visits to the Bolton office, monthly in person Leadership and team meetings (London and Manchester), and occasional visits to front line services across England.If you are people focused and can demonstrate our culture of fun, open, ambitious, supportive, collaborative, positive and safe, we would love to hear from you.Interviews will be held on Thursday 09 May 2024.About The CandidateIn return for helping to transform lives, we’ll give you access to some great benefits including:26 days annual leave (plus bank holidays) rising to 31 daysAn extra day off on your birthdayPension (up to 6% employer matched contributions) with life assuranceA High Street discount scheme (great savings both on and off-line)Healthcare Cashback schemePrivate medical insuranceOccupational Sick PayLong service awards from 2.5 yearsAbout The CompanySalvation Army Homes is a national supported housing provider and is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.We are committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
4Recruitment Services are seeking a Tenancy Sustainment Officer to work for a housing association based in Leatherhead, Surrey.You will be providing a tenancy sustainment service to meet the needs of individuals and families living in the clients Housing properties delivering complex case management under the Advice and Support Process with the outcome of preventing evictions and enabling sustained tenancies.
The working hours are Monday to Friday, 9am – 5pm.Hybrid Working - working from home, visiting tenants in their homes and meet in the London office once a month
DUTIES AND RESPONSIBILITIES INCLUDE:
Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies.Develop and maintain positive relationships with internal staff and external agencies such as Police, Fire Service, Mental Health Teams, Local Authorities, Social Services, and other statutory services to create an individual action plan with the objective of ensuring a successful sustained tenancy.Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents.Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.Refer all safeguarding cases in line with current policies and procedures to contribute to making our residents safe and protecting them from harm, neglect, abuse and injury
ESSENTIAL REQUIREMENTS INCLUDE:
In depth knowledge of social housing managementDemonstrable experience of managing cases and working with vulnerable individuals/familiesDemonstrable experience of liaising with and sign-posting to support agencies and statutory agenciesKnowledge of relevant legislation, current issues within the housing sector, impact of homelessnessAble to interpret rent accountsKnowledge and experience of hoarding, and the inter-agency work to deliver outcomesAbility to deal calmly with vulnerable/angry/distressed residents and assist them to look at a range of options to manage their tenancy successfullyExperience of working with external agencies to ensure solutionsExperience in identifying safeguarding cases, up-dating on actions, recording outcomes, involvement with serious case reviews
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
4Recruitment Services are seeking a Tenancy Sustainment Officer to work for a housing association based in Leatherhead, Surrey.You will be providing a tenancy sustainment service to meet the needs of individuals and families living in the clients Housing properties delivering complex case management under the Advice and Support Process with the outcome of preventing evictions and enabling sustained tenancies.
The working hours are Monday to Friday, 9am – 5pm.Hybrid Working - working from home, visiting tenants in their homes and meet in the London office once a month
DUTIES AND RESPONSIBILITIES INCLUDE:
Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies.Develop and maintain positive relationships with internal staff and external agencies such as Police, Fire Service, Mental Health Teams, Local Authorities, Social Services, and other statutory services to create an individual action plan with the objective of ensuring a successful sustained tenancy.Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents.Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.Refer all safeguarding cases in line with current policies and procedures to contribute to making our residents safe and protecting them from harm, neglect, abuse and injury
ESSENTIAL REQUIREMENTS INCLUDE:
In depth knowledge of social housing managementDemonstrable experience of managing cases and working with vulnerable individuals/familiesDemonstrable experience of liaising with and sign-posting to support agencies and statutory agenciesKnowledge of relevant legislation, current issues within the housing sector, impact of homelessnessAble to interpret rent accountsKnowledge and experience of hoarding, and the inter-agency work to deliver outcomesAbility to deal calmly with vulnerable/angry/distressed residents and assist them to look at a range of options to manage their tenancy successfullyExperience of working with external agencies to ensure solutionsExperience in identifying safeguarding cases, up-dating on actions, recording outcomes, involvement with serious case reviews
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
4Recruitment Services are seeking an Outreach Housing Assistant. The client offers supported housing to those who are single, homeless or at risk of homelessness. Residents may have complex support needs, such as substance abuse, mental health issues or offending behaviour. The clients goal is to create greater independence and success in employment, education or training.The role involves support the support workers as well as admin and reception cover. The candidate will be required to Monday – Friday 10am – 6pmIdeal candidate will drive with the use of a car for business purposes but not essential. IT skill are essential as we use a variety of computer based case management systems.DUTIES AND RESPONSIBILITIES INCLUDE:
Act as an initial point of reference on the phone, or in a reception area as required.Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges.Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld.Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes.Contribute to the formulation and delivery of person centred support plans.Assisting clients with day-to-day support and tenancy issues.Using IT systems appropriately including adding updates to the Support Database.Advises management promptly of any signs of problems or concerns about a client.Recognises signs of distress in clients and identifies ways to reduce this.To correspond and liaise as necessary with external agencies on behalf of clients.Report repairs and maintenance needs behalf of the client following agreed procedures.Work in line with, monitor and report any discrepancies in health and safety standards within schemes.Address and report any issues of anti-social behaviour to a senior staff member.Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination.Promote and encourage a high level of client involvement, consultation and communication.To clean and prepare rooms as appropriate.
ESSENTIAL REQUIREMENTS:
Experience of working with vulnerable client groups.Experience of housing management and/or social care environment.Ability to resolve the conflict, complaint and being proactive. Computer skills upper intermediate is necessary. Spreadsheets, PowerPoint, Access, Microsoft word are essentialThe role will need more than admin skills as role holder will have daily contact with residents that have complex needsGood communications skills are highly required.Enhanced DBS Check
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
Community Keyworker - Criminal Justice Support Service
Do you want to make a positive difference in the lives of women?
About the Organisation
We are a leading charity working with women in the Criminal Justice System. Our vision is to empower women to live safe, crime-free lives.
About the Role
We are recruiting a passionate Community Keyworker to join our established team. This is a unique opportunity to provide dedicated support to women involved in the Criminal Justice System, helping them address complex needs and build a positive future.
What you will do:
Provide vital support to women in prison, preparing them for release and meeting them at the gate.
Conduct assessments to understand individual needs and develop personalised support plans.
Deliver emotional and practical support, empowering women towards independence.
Build strong relationships with partner agencies and advocate for women's needs.
Maintain accurate case records and contribute to service development.
Continuously develop your knowledge and skills to deliver high-quality support.
Who you are:
A female with a deep understanding of the issues faced by women in the Criminal Justice System.
Experienced in working with women who have complex needs, including homelessness, substance misuse, and domestic violence.
Skilled in assessment, risk management, and partnership working.
A brilliant communicator with a trauma-informed and non-judgmental approach.
Passionate about empowering women and making a positive social impact.
What we offer:
A chance to make a real difference in the lives of women.
Supportive and collaborative work environment.
Comprehensive training and development opportunities.
Competitive salary and benefits package.
This is an ideal role for a female who is passionate about social justice and has a proven track record of supporting vulnerable women.
To Apply
Please submit your CV or contact Oliver Jefferson on oliver.jefferson@servicecare.org.uk or 01772 208962
Closing Date - 30/04/24
We are committed to equality and diversity.
Please note that this post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.....Read more...
I am currently recruiting for domestic abuse worker to work in Camden.
This role is initially for 2 months and paying £23.92 ltd per hour.
About Camden
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help improve the lives of our citizens. Tackling Violence Against Women and Girls (VAWG) is at the heart of our ambition. We are investing further resources in this area, acknowledging its detrimental effects on our society and that the time to act is now. Safety at home and in the community is one of our Camden challenges in ‘We Make Camden’, our recently updated vision for the borough, highlighting the necessity to tackle VAWG. We know we have a lot to do and are looking for someone who wants to part of our mission to move beyond supporting individuals towards changing the system. This role is a unique opportunity to make a difference to survivors of VAWG in Camden through creating long-term systems change.
We are at a pivotal point in our journey. We need additional team members to help us achieve our vision and make the changes that we know need to happen to improve survivors’ journeys in Camden.
About the role
We know that some domestic abuse victims and survivors in Camden need ongoing and additional support, once risk has been reduced and safety has been achieved. We know that the experience of VAWG intersects with severe disadvantage, increasing survivor’s vulnerability and posing additional barriers to recovery. Our model is predicated on assertive outreach, a trauma-informed approach, flexible 1-1 and group support which helps victims and survivors receive the support they need. Building on successful programmes, the VAWG Navigator team will be based in the community and will work at an individual survivor’s pace delivering high quality interventions along the continuum of need that enables greater safety in their accommodation or alleviates homelessness, improves engagement and recovery. The team will develop a strong constant relationship with survivors, working with a small case load to provide a person-centred offer, which promotes positive change; and coordinate the involvement of relevant agencies that can support the client
About you
Ability to build strong trusted strengths-based relationships with victims/survivors of VAWG and who have experienced multiple disadvantage
An understanding of the impact of VAWG on survivors and children
Experience of support planning and risk assessment
An understanding of cultural diversity and how to provide safe responses
Experience of maintaining excellent relationships and experience of building trusting partnerships across the multi-agency spectrum
Ability to advocate for survivors and their children
Ability to bring (to where?) the voice of survivors and lived experience of children to influence the system and need for change
You will be resilient and be able to work with people with multiple disadvantage
Work Environment:
The role will be based in locations around the borough, working with clients in their community setting. Working locations will be based on the needs of survivors e.g., hostels, outdoors.
If you are interested, please call Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk....Read more...
About The RoleExciting opportunity for a Housing Support worker to Saha in supporting people to live independentlyAt Saha, we are dedicated to providing comprehensive, good quality housing services, providing support for adults who are in need of support and accommodation. In St Helens you will be working across 3 schemes 2 long term schemes for over 55 and 1 short term schemes for those over the age of 18You will:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in work, education, social and leisure programmesSupport residents with the practicalities of everyday livingThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateOur Housing Support workers will instinctively share Saha’s delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:Support our residents ensuring their rights as tenants are upheld and monitor their bejewelling to identify when additional support is required, demonstrating care and compassionProvide regular support planning to those residents in the long term service and move on planning and support for those in the short term serviceMaintain an efficient administration system which meets the needs set by Saha for records and reports, complying with statutory or regulatory requirementsLiaise and maintain good working relationships with external contacts in order to facilitate referrals, support, payments and create a professional image of the associationSafeguard and promote the welfare of individuals and families that come to our attentionThe post holder is responsible for fulfilling duties in relation to health and safety, that are relevant to their role, as set out in the Health & Safety PolicyAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleExcellent opportunity as a Maintenance Worker to help make sure that our residential building, furniture and equipment is kept in good condition principally through planned maintenance and day to day repairs, including cleaning, decoration and plumbing. This is a 6 months Fixed Term contract with a view to extend and go permanent. In return for helping to transform lives, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAt Saha we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Maintenance Worker will help ensure that all internal and external aspects of the scheme, including the fabric of the building, its furnishings and equipment are clean and well maintained to a high standard and will:Detail and work with a planned maintenance programmeIdentify and act on any repairs that are requiredEnsure the completion of repairs and maintenance activity personally or via contractorsCollect and deliver items locally, including repair materials and furnitureAbout The CandidateYou will instinctively work in a manner that aligns fully with Saha’s delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a Maintenance Worker to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people. We need you to be able to:Have empathy with our client groupSuccessfully complete a variety of low level repair and maintenance activities both internally and externallySafely use equipment that is supplied for repairsHave good diagnostic skillsManage a varied workload and show good time management skillsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.This is a 6 months Fixed Term contract with a view to extend and go permanent. At Saha we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to six monthsEncourage residents to follow house rules and to avoid inappropriate behaviourMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Saha’s delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsThe capacity to diffuse sometimes difficult situations in a calm mannerGood time managementA willingness to work night shift on a rota basisIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in. As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleAn incredibly exciting opportunity for experienced Support Workers or individuals with passion and commitment to join our team to help provide support to our residents housed in North Somerset on a 9 month fixed term contract.Our Support Workers work tirelessly and creatively with an allocated caseload of residents to provide high quality support through 1:1 and group sessions whilst working closely with external partner agencies. Our Support Workers all:Support and accompany residents to attend essential appointments and signpost residents to relevant services and community-based projects;Actively engage clients in their support and developing and improving our services;Help assess potential new residents;Liaise with external agencies;Develop person-centred Support Plans and Risk Management Plans based on their residents’ identified support needs to develop the skills and resources to transform their lives and enable independent living.About The CandidateYou will:Instinctively work in a manner that aligns fully with saha’s values; demonstrating energy and passion, along with a positive, can-do attitude in your daily contribution to transforming lives.Be a great communicator, building trusting and professional relationships.Be passionate about making a difference and thrive in a fast paced environment.Empower people to develop their skills, strengths and talents.Be comfortable dealing with difficult or complex situations and have a high level of resilience.Be committed to safeguarding and promoting the welfare of vulnerable adults, children and young people.Be able to participate in our 24 hour shift rota system (sleep-ins)We really want you to be able to succeed in your work with saha, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible ....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team in Doncaster.This is a key post contributing to the delivery of Saha’s housing services to its residents. Working within our corporate aims and objectives you will deliver a resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Saha’s residentsYou will work with our residents to increase their ability to sustain a tenancy when they leave our service.The shifts for this role are:0700-1500, 0900-1700, 1000-1800, 1300-21006 shifts on, 3 off. About The CandidateA Tenancy Sustainment Officer will instinctively share Saha’s delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.What we're looking for :
Demonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to enable young people to sustain a tenancyGreat verbal, written and influencing skillsAbility to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by SahaAble to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team membersWillingness to take part in outdoor/residential activity on occasionAbility to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitudeIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service (for permanent staff)26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career
About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible....Read more...
We’re looking for a HR & Recruitment Administrator to join our People Services team here at Saha. As a HR & Recruitment Administrator you will be a key member of the team in providing a full administration service to the business, with a strong emphasis on recruitment. What you will be doing:
Supporting hiring managers to manage their vacancies through the Applicant Tracking System (ATS), having oversight of the process and ensuring managers are accountable for the achievement against reasonable time-frames throughout the processAdvertising vacancies on job boards via ATS and other similar platformsCovering all administration duties that are required for new starters within own service areas. This will include collating references, arranging health assessments, setting up DBS checks and risk assessments, Right to Work checks, creation of contracts / appointment letters and ensuring receipt of all of the relevant on-boarding documentationEnsuring the HR system (HRIS) is kept up to date with accurate employee information.Being responsible for the joint management of the People Services Operations mailbox, responding to a wide variety of queries from managers and employees, providing first line employment advice and support, ensuring SLA’s are achieved and the information/support provided is accurate and appropriate in line with the Association's policies and procedures.For all duties and responsibilities please refer to the job description. This role is known internally as People Services Administrator and the working hours are Monday to Friday, 9am to 5pm. About The CandidateWhat we're looking for in our HR & Recruitment Administrator: Strong organisational skills with an ability to manage own time and prioritise effectivelyKnowledge of and experience in managing the whole employee life-cycle including recruitment, on-boarding and leaver processes.Experience of using a HRIS to store and manage employee data as well as creating and running reportsConfident IT skills, e.g., Office 365Although not essential, a good understanding of the social housing sectorKnowledge of data protection and its impact on how HR should manage it’s processes.Although not essential the following or equivalent would be helpful:
Membership of CIPDCIPD level 3 or above or equivalent relevant qualification The Benefits On OfferIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 days PLUS an extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Cash-back medical planLoans available for financial emergenciesLong service awards from 2.5 yearsWhat Happens Next?If you would like to be part of the Saha story, please apply now, by clicking on “Apply” and if you need any support in completing your application, please contact peopleservices@saha.org.uk.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence at The Limes, Manchester making sure our residents are well and our building is secure.About the ServiceThe Limes is a 26 unit supported accommodation service for young males aged 18-25 years old, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, leaving care, rough sleeping or refugees. At the Limes we seek to provide a warm, respectful and supportive environment for clients. We want every young person who walks through the door to feel that The Limes is their home from Day 1. Staff aim to support and encourage the young men throughout their stay/journey with us as they move towards independent living.What our staff sayI love being part of a team that genuinely care about the service and clients, a staff team who strive to make sure that every young person feels safe, supported and encouraged to achieve their hopes and aspirations. Nothing beats when a young person turns up at the front door years after they have moved out, filling you in on everything that they have done/achieved since leaving, these are the moments you feel privileged to have been part of someone’s journey and lucky to do work where you do.At Saha we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTVEnsure the safety and security of the residents, and support them with various needs whenever possibleConduct building checks, safety checks (eg fire safety) and maintain a security logEngage with vulnerable people who live in the serviceEncourage residents to follow house rules and to avoid inappropriate behaviourAbout The CandidateYou will instinctively work in a manner that aligns fully with Saha’s delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:• Empathy with our client group• Strong interpersonal and influencing skills• Basic IT skills eg to enter information and access emails• The capacity to diffuse sometimes difficult situations in a calm manner• Good time management• A willingness to work night shift on a rota basis Benefits of working as a Night Concierge:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service (for permanent staff)26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible....Read more...
