Education Officer
Location: SE1 4QQ, London (Frequent travel across London with occasional national travel and overnight stays)
Salary: £31,443 per annum
Hours: 37.5 hours per week
Contract: Permanent
About the Role We are seeking an enthusiastic and motivated Education Officer to lead and coordinate our education programme across the region. You will deliver engaging workshops, assemblies, and training sessions to young people aged 11-18, teachers, and professionals, helping to raise awareness of homelessness and the challenges faced by young people.
This is an exciting opportunity for someone who enjoys public speaking, building partnerships, developing educational resources, and making a positive impact within schools and youth settings.
Key Responsibilities
- Lead and coordinate the regional education programme.
- Deliver workshops, assemblies, group sessions, and virtual learning activities.
- Train teachers and professionals on youth homelessness.
- Develop and update educational resources and programme content.
- Build and maintain strong relationships with schools, colleges, and partner organisations.
- Promote the programme, generate income, and achieve engagement targets.
- Monitor, evaluate, and maintain accurate records of programme activities.
- Recruit, train, and support volunteers.
- Ensure compliance with safeguarding, health and safety, lone working, and equality policies.
- Design and deliver projects that respond to local needs.
What You will have:
- Experience working with young people and professionals.
- Excellent presentation, workshop facilitation, and training skills.
- Experience creating educational resources and lesson plans aligned with the national curriculum.
- Strong relationship-building and stakeholder engagement skills.
- Experience working towards targets and promoting services.
- Understanding of issues affecting children and young people in the UK.
- Excellent organisational and administrative skills.
- Strong IT skills and experience creating digital content.
Knowledge of homelessness, healthy relationships, and risk-taking behaviours is desirable.
Apply Now
If you are passionate about empowering young people through education and want to make a lasting impact, we'd love to hear from you.
Interviews will be arranged as suitable applications are received, and the successful candidate will be expected to start as soon as possible. Early applications are encouraged.....Read more...
The successful candidate will be required to work either full-time (37.5 hours per week) or part-time hours, working across Monday to Sunday on a rota basis, covering a mixture of day shifts and night shifts.
In this position, you will be expected to;
- Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
- Maintain clear, accurate records
- Manage the security of the building
Please note; this role involves lone working.
To apply for this role, you must have;
- Experience working with young people or those affected by homelessness
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
- Experience of managing challenging behaviour, including responding calmly to crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development....Read more...
Enquiries and customer service
Act as the first point of contact for all general telephone and email enquiries, creating a professional first impression and ensuring all enquiries are passed to the correct person for further action
Signposting service-users and potential service users to relevant support services
Answering queries from stakeholders, including troubleshooting issues and the administration of complaints as per the Complaints procedure ensuring that complaints are recorded and dealt with in a timely manner
Office support
Support with incoming and outgoing post and any items to be sent by courier when required
Maintain office supplies and ensure office equipment is in full working order
Responsible for the purchasing and provision of equipment to staff and new starters, maintaining and updating supply records accordingly
Ensure compliance with policies and procedures in the office environment such as Health & Safety and Destruction of Confidential Waste
Managing administrative tasks, including filing and scanning documents
Team administration support
Providing administration support to EUK teams as required
Provide support arranging meetings including organising venues and ordering catering and refreshments as required
Maintaining office contacts and email distribution lists, updating the organisational chart and EUK information documents as required
Provide administration support to HR including gaining information from new starters and updating internal systems
Training:
You will attend our Digbeth campus one day a week to complete your off the job training
Training Outcome:
Possible Office Administrator role at Emmaus UK or progression to any administration or customer service role
Employer Description:Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create. As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence. Together, we are ending homelessness one person at a time. Working Hours :Monday- Friday 9am- 5pm
Wednesday- College Day subject to change
Remote working includedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday on a rota basis covering early (8AM - 4PM) and late (1PM - 9PM) shifts. You'll work one week of early shifts following by one week of lates on rotation. Temporary cover is required for approximately 2 months.
In this position, you will be required to:
- Hold a caseload of up to 10 key clients and conduct regular key working sessions resulting in Support Plans that are person-centred, trauma informed and enable progression
- Complete comprehensive risk and needs assessments
- Conduct skilled and sensitive support and safety plans with people who may be ambivalent about taking-up support and who may have had difficult experiences in the past
- Respond in a psychologically informed way to the challenges posed by complex needs in a residential setting
- Respond to all referrals within agreed timescales
- Make use of the service cluster by ensuring that residents who are readying/willing to move to step down are able to do so without the creation of unnecessary barriers
- Assist in the delivery, evaluation and development of the in-house recovery programme in partnership with the Recovery and Opportunities Coordinator
- Enable residents and other staff to identify the psychosocial factors that impact the use of coping mechanisms such as hospital presentations, substance use, aggression/conflict which may be no longer be helpful
- Work with residents to maximise benefit entitlements and secure project income through efficient rent collection and the minimisation of arrears and void loss
- Support individuals to address and/or challenge benefits sanctions/suspensions, including where benefits have not been awarded.
- Work with those who have no recourse to public funds (NRPF) to secure an income and/or access services to meet their basic needs
- Support the development of independent budgeting skills where appropriate through the use of information and advice giving as well as looking at practical skills
- Ensure that all voids are prepared to an acceptable standard and re-let in a timely fashion in order to maximise income receivable from rents and charges
- Monitor, record, report and follow up all maintenance issues within the scheme
- Participate in housing management procedures, such as room checks, locality checks and Health and Safety checks
To apply for this role candidates must have;
- Experience of working with people who have experienced or been threatened with homelessness including those who live in temporary or insecure accommodation
- Case/key working experience, including working with people who have complex or troubling experiences and/or behaviours
- Ability to produce high quality, personalised support and safety plans that are reflective of the clients you are working with
- An understanding of how trauma and adversity have the potential to create re-occurring incidences of multiple disadvantage
- An awareness of the legislation that governs mental health services and the application of such legislation
- An understanding of the multiple issues that can lead to homelessness and how such experiences can impact on people's willingness to then engage with services
- Ability to navigate across various specialties whilst working with multi-agency professionals, to create support and safety plans for clients
- Ability to spend time getting to know people and understand them, particularly when it seems that they are disinterested.
- Strong I.T skills including the use of Microsoft Office programmes and database recording systems....Read more...
To provide executive support, governance administration and business administration for the CEO
To work on initiative providing proactive executive support
To manage organisational administration to ensure the smooth day-to-day running of the organisation
Training Outcome:This role will equip a progressing apprentice to manage and improve a wide range of organisational activity within a business administration environment. The skills and competencies developed during the apprenticeship with Maggs could all be used at an increased scale for a larger organisation.Employer Description:Maggs Day Centre is a Worcestershire - based charity supporting people experiencing homelessness and severe disadvantage. We provide practical support, specialist interventions and compassionate, person centred services that promote dignity, safety and long-term change.Our work includes day centre provision, outreach, housing support, harm reduction, essentials and clothing provision, and partnership-based health and wellbeing services.Working Hours :Monday - Friday, 8:30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Charles Hunter Associates are looking for a Children Social Worker to join a Safeguarding Team.
This role requires a Social Work Qualification with a minimum of 3 years' experience within a permanent role.
About the team:
The team works to safeguard children and young people at risk of homelessness or are currently homeless, in line with the Southwark Judgement (2009) and the Children Act 1989, ensuring that statutory duties are carried out. You will be working collaboratively with partner agencies, this is a fast – faced, supportive environment.
About You:
To be considered, you must have:
A recognised Social Work qualification (Degree/DipSW/CQSW)
Minimum 3 years post-qualified experience.
Previous experience within Children Statutory Social Work.
A full UK Driver's License is essential
What's on offer?
£33.30 per hour umbrella (PAYE payment options available also).
Hybrid working scheme.
Great opportunity to work in a specialist team.
Parking available nearby/ onsite.
Easily accessible via car or public transport.
For more information, please get in contact:
Grace Gordon – Consultant
0118 948 5555 / 07425728375
....Read more...
Operating the company switchboard, directing calls professionally and efficiently
Welcoming visitors and ensuring a warm, professional front-of-house experience
Supporting general office administration and housekeeping duties
Assisting with diary management and meeting room coordination
Maintaining and updating the client database/CRM system
Supporting the preparation and delivery of company events
Providing administrative support to internal departments as required
Helping to ensure a consistently high-quality client experience across all interactions
Supporting the wider team in maintaining a positive, collaborative working environment
Training:You will attend training sessions at National Business College in Huddersfield one day per fortnight.Training Outcome:This apprenticeship provides a structured pathway into a long-term career within business support, offering:
Hands-on experience across multiple business functions
Ongoing training and development
Exposure to professional client environments
Opportunities to grow within an ambitious and supportive organisation
Employer Description:Howarths is an award-winning second-generation family business, providing specialist Employment Law, HR and Health & Safety support to over 600 SMEs across England. We are passionate about what we do and take pride in delivering exceptional service that genuinely adds value to our clients.
We are an ambitious organisation with a strong track record of year-on-year growth, built on hard work, collaboration, and a commitment to delivering excellence. We place real importance on doing things the right way – maintaining our culture, supporting our people and continuing to build our reputation as a trusted partner to our clients.
Our values – Graft, Together, Heart and Grit – underpin everything we do, shaping both our client relationships and how we work as a team.
We are also committed to making a difference in our community through The Howarth Foundation, supporting individuals at risk of homelessness back into employment.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
MUST HAVE Enchanced DBS (Child and Adult) and on the update service.
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday. Core working hours are 10AM - 5PM, but flexibility is required to occasionally work outside of these hours. Temporary cover is required for approximately 2 months.
Please note: you will be required to travel across the Islington area supporting clients within the community and their own homes.
In this position, you will be required to;
- Hold a small caseload of key clients and carry out person-centered and psychologically informed key working sessions
- Support clients to manage their diagnosis by implementing holistic support strategies that also aim to address their emotional, practical and housing management needs
- Support medication compliance of clients
- Support clients to attend statutory appointments to comply with mental health treatment
- Provide housing advice to clients for them to maintain their tenancies including advising clients of their rights and responsibilities as well as advocating on their behalf if necessary
- Support clients to upskill regarding daily living skills, to enable them to sustain their accommodation independently, including bill management and household management
- Support clients to access activities which will assist them in working towards gaining greater independence within the wider community
- Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately
- Ensure all client contacts are recorded appropriately and accurately on the database and in line with policy and procedures.
- Minimise risks to clients by identifying, reporting and following up any safeguarding concerns and incidents.
Please note; this role involves lone working
To apply for this role, you must have;
- Experience supporting people with mental health issues to live independently in the community
- Experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behavior, risk of homelessness, offending, antisocial behavior, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
- Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
- Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk
- The ability to devise and deliver on action plans through high quality risk management and needs assessment.
- The ability to effectively liaise with a range of service providers and agencies to establish or improve services for clients
- A good and current understanding of safeguarding issues and the ability to undertake comprehensive risk assessments.
- The ability to work within a strength and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion
Please note: travel expenses can be claimed for this role.....Read more...
At Change Grow Live, as a Administrator Apprentice, you will be working towards the Business Administration Level 3 apprenticeship over the duration of 15 months, alongside your daily roles and responsibilities.
Your main responsibilities will be:
As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
To ensure effective processing of correspondence/ data entry as required.
To minute take at team and other meetings.
To collate, monitor and report data/information & statistics as required.
To maintain and assist with the setting up of a general filing system within the project.
To monitoring and order office stationery/requirements.
To maintain and balance local petty cash systems under the direction of the Senior Administrator.
To carry out photocopying as required.
To ensure that admin, record-keeping and communication within the project are maintained.
To undertake prescription administration duties as required
To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc.
In carrying out the above duties the you will:
Work flexibly across operational sites as required.
Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
Seek to improve personal performance, contribution, knowledge, and skills.
Participate in appraisal, training, and supervision processes.
Keep abreast of developments in services and practice relevant to the aims of the service.
Ensure the implementation of all CGL policies.
Contribute to maintaining safe systems of work and a safe environment.
Undertake other duties appropriate to the grade of the post.
Training:Business Administration Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Salvation Army HomesThe RoleExciting opportunity for a Night Concierge based at our supported housing service, Newhaven Foyer.At Salvation Army Homes, we are dedicated to providing comprehensive, high-quality housing services, support, and resettlement for people who are experiencing, or have recently experienced, homelessness and are in need of support and accommodation.As a night concierge you will be:• Taking a relational approach in your role, building trust with residents and offering guidance to help ensure their safety, as well as the safety of the building.• Acquiring and providing up to date and accurate information relating to clients and the service.• Undertaking any necessary training/personal development identified by your Line Manager.• Contributing to the Key Performance Indicators set for Self, Scheme, and the wider association.What you will bringA Night Concierge will instinctively demonstrate our values and behaviours, loving your work, helping people to thrive, and always finding a way to be effective.• Be a confident and capable communicator, not fazed by difficult situations.• Be able to build trusting, professional relationships and have a high level of resilience.• Take an asset-based approach to empowering people to develop their skills, strengths and talents.• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.• Understand, or be willing to learn about, community resources and organisations that can support our residents.Working ArrangementsThis role is based within the service, is a waking night position, and may involve lone working.Please note that the on-call rota is shared among the team on a rolling four-week basis. On-call duties run from 8:00pm to 8:00am for overnight cover and from 8:00am to 8:00pm for daytime cover.Our OfferIn return, we offer a competitive and supportive benefits package, including:• 26 days annual leave plus bank holidays, increasing to 31 days• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)• Matched pension scheme up to 6% (with salary sacrifice option)• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay• Occupational sick pay• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support• Paid volunteering days• Cycle to Work Scheme• Discounted private medical insurance• Support to learn, broaden your skills and develop your career• A fun and inclusive work culture where individual About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience. ....Read more...
The RoleWe are looking for an enthusiastic, self-motived and creative individual to join our supported accommodation service as the activities coordinator. The role is to create meaningful and recreational opportunities for the young people we serve across our 2 sites, in Preston.At SAH we are committed to a person centred, advantaged thinking and trauma informed approach to support. Our co-production goals, seek to ensure young people’s voices are recognised throughout all aspects of the organisation.The activities coordinator reports to the service manager.What you’ll be doing
Supporting young people engage in meaningful activities i.e. education, training and employment.Creating and delivering on an activities calendar, that reflects the needs, expressions and interests of our young people.Contributing towards our co-production commitment, ensuring young people’s influence is recognised in all aspects of the organisation.Networking with local partners/community groups to establish opportunities for young people.Taking a lead role in our partnership with the Foyer Federation.What you’ll bring
A passion for serving young people, ensuring their voices are heard and respected throughout all aspects of supported accommodation.An understanding of youth homelessness and/or supported accommodation.An ability to contribute to/work towards the goals of a service development plan.Self-motivation, listening to and understanding the needs of our young people and creating an activities schedule to reflect this.Good networking skills.Competent recording skills and knowledge of relevant computer systems.Working ArrangementsThe role is service based, across the two sites of Preston Service. The role requires some evening and weekend work, as part of a rolling rota.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 26 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
