Community Manager- Supported Housing & Homelessness Services Oxford Full Time – 37.5 hours per week (7-day rota) Salary: £45,000 – £50,000 per annum (DOE) Permanent
About the role
We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team.
This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness.
This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community.
Key responsibilities
Operational management of a 24-bed supported accommodation service and additional move-on housing
Leadership, line management and development of support staff and volunteers
Oversight of safeguarding, risk management and psychologically informed environments (PIE)
Ensuring high occupancy levels, effective referrals and timely move-on outcomes
Managing needs assessments, support planning and casework systems (CRM)
Working closely with social enterprise, learning & development and fundraising teams
Health & Safety, facilities and premises management
On-call rota participation and emergency response management
Contributing to organisational strategy as part of the senior management team
About you
You will bring:
Significant experience in a supported housing, homelessness or vulnerable adults setting
Proven leadership and people management experience
Strong knowledge of safeguarding, trauma informed practice and strengths based approaches
Experience working with individuals with complex needs, including mental health and substance misuse
Excellent communication, report-writing and stakeholder engagement skills
Confidence managing challenging situations calmly and professionally
A strong belief in equality, dignity and the potential of every individual
Desirable experience includes:
Housing management or supported accommodation qualifications
CRM systems such as Homeless Link In Form
Charity, social enterprise or not-for-profit sector experience
What’s on offer
Salary of £45,000 - £50,000 per annum
33 days annual leave (including bank holidays)
Employer pension contribution (up to 5%)
Flexible working options (role-dependent)
Enhanced wellbeing support and clinical supervision
Comprehensive induction, training and development
Inclusive employer committed to fair and values-based recruitment
Safeguarding
This role involves working with adults at risk and is subject to an enhanced DBS check. The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment.
Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026
Applications will be reviewed on receipt, so early application is encouraged.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
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he successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them- Support clients with move-on and help them progress towards independence- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities- Prepare the accommodation for new clients to move into and support clients to settle in- Send daily occupancy lists to the council- Be responsible for cleaning tasks and domesticated duties within the accommodation- Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completedTo apply for this role, you must have;- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Effective collaborative working- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures- High level understanding of professional boundaries and ability to maintain boundaries- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills....Read more...
About The RoleExciting opportunity for a Night Concierge based in our supported housing service in Tunbridge Wells! Help us to support some of the most vulnerable people as they progress from being homeless, to being supported to being independent.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge, you will need to:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingShifts are predominantly 20:30-07:00About The CandidateAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talentsA Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clients The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Serve customers to a high standard, ensuring a warm and welcoming experience
Take orders accurately and efficiently
Operate the till system and handle cash transactions
Prepare and serve food and beverages as required
Maintain cleanliness throughout the café, including washing up and general tidying
Follow food hygiene and health & safety procedures at all times
Work flexibly, including occasional shifts at other sites when required
Support the café manager and wider team with daily operations
Work collaboratively as part of a team to ensure smooth service
Training Outcome:
Comprehensive training and ongoing support
Opportunities for growth and career development
Employer Description:We're more than just a dining establishment – we're a platform for cultural exchange and community support. Our initiatives include a pay-it-forward scheme for those experiencing homelessness, partnerships with the YMCA for community events and youth employment, and collaborations with migrant families and diverse ethnic communities to showcase their culinary heritage. Through food, we're building bridges and nurturing connections, one meal at a time.Working Hours :Tuesday - Saturday, 9.30am - 3.00pmSkills: Communication skills,Customer care skills,Team working,Positive attitude,Friendly and approachable,Ability to work under pressure,Reliable,Willingness to learn....Read more...
Support the main cook in preparing and fulfilling customer orders efficiently and accurately
Maintain Purplespoon's high standards of food quality, presentation, and hygiene
Assist with food preparation, cooking, and plating according to established recipes and procedures
Keep work areas clean, organised, and compliant with food safety regulations
Work collaboratively as part of the kitchen team to ensure smooth service
Demonstrate reliability through punctuality and consistent attendance
Adapt quickly to changing demands during busy service periods
Take direction well and show eagerness to learn new skills and techniques
Training Outcome:
Opportunity to be part of a supportive team environment
Foundation for a career in the culinary industry
Employer Description:We're more than just a dining establishment – we're a platform for cultural exchange and community support. Our initiatives include a pay-it-forward scheme for those experiencing homelessness, partnerships with the YMCA for community events and youth employment, and collaborations with migrant families and diverse ethnic communities to showcase their culinary heritage. Through food, we're building bridges and nurturing connections, one meal at a time.Working Hours :Tuesday - Saturday, 9:30am - 3:00pmSkills: Communication skills,Customer care skills,Team working,Positive attitude,Reliable,Willingness to learn,Genuine passion for food,Basic food hygiene awareness....Read more...
About The RoleExciting opportunity for a Support Worker based in Mulberry House, our supported housing service in Guilford.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Support Worker will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. As a support worker you will need to:Get to know and build the trust of our clientsUnlock our clients potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday living.Please note:We provide a 24/7 service. The shift patterns are: 8:00am–4:00pm, 3:00pm–11:00pm, and sleep-in shifts until 8:00am.About The CandidateWorking in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Have a good idea of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.In return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents?If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our Calverley Hill Service, to ensure the young people living there receive a range of high-quality housing support and personal development opportunities.An exciting opportunity for a Housing Service Manager working in a way that embraces advantaged thinking approaches, the role is responsible for ensuring that the service complies with any organisational and any future commissioned contract requirements.We need the Service Manager to become an integral part of Salvation Army Homes managing the team at Calverley Hill that puts young people at the heart of our vision. You will create an environment that is dedicated to providing comprehensive, quality housing services and support.You will nurture and develop a team that assesses needs, builds trust, enables and unlocks young people’s potential to transform their lives.On call is shared amongst the staff as designated by the Manager. As there is night cover, on call is used very infrequently but is needed over the 7 days.Please note that this is a six-month fixed-term contract, with the potential to become permanent.About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring young people and transforming lives?You will be passionate about young people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.With a good knowledge or experience of working with homeless people and / or supporting vulnerable young people, you will have a good idea of the wider community resources and organisations available to support our residentsBenefits of working as a Service Manager:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
The role involves handling public contact via telephone, emails and face-to-face, as well as undertaking administrative and operational tasks to support the effective and efficient operation of the Council’s temporary accommodation.
Respond to queries on behalf of the team by providing information, or direct clients to the appropriate officer as required.
Carry out administrative duties including:
Recording accommodation placements within a client’s homeless application
Collating and updating databases accurately
Accompanying officers on site visits and inspections as appropriate
Arranging client appointments for completing housing benefit forms
Develop knowledge of Council services to respond effectively to customer queries.
Attending training sessions and team meetings, contributing to the development of the team.
Build strong community links and partnerships with relevant agencies.Training:The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:There are many opportunities for progression within Tendring District Council - many apprentices stay within the department they undertake their apprenticeship with, others apply for positions and work in other departments. Many apprentices also progress onto a higher apprenticeship.Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday to Thursday 8.45am – 5.15pm, Friday 8.45am – 4.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Empathy....Read more...
About The RoleAre you driven by purpose and motivated by the impact safe, high-quality homes can have on people’s lives? Do you want to lead services that directly support some of the most vulnerable people in society? If so, this could be the role for you.At Salvation Army Homes, our mission is simple but powerful: Safe Homes. Transforming Lives. You’ll be joining an organisation rooted in Christian values and guided by our SPIRE values – Servant Leadership, Passion, Inclusion, Respect and Empowerment. We welcome people of all faiths and none, and we ask only that you demonstrate a genuine commitment to our ethos and the people we serve.We’re at an exciting point in our journey. We are two years into delivering our Pathway to Excellence 2030 corporate strategy, and with a regulatory grading of G1/V2/C2, we have a strong foundation for growth and continued improvement.As our Executive Director of Operations, you will provide strategic leadership across:Supported HousingGeneral Needs HousingCustomer ServicesAsset ManagementComplianceSafeguardingPlease click on the Job and Person Specification to view the Recruitment PackAbout The CandidateYou will ensure safe, compliant and high-quality services, bringing experience of successfully leading these functions in the housing sector or related environment. A strong understanding of regulatory requirements, governance, legislation and health & safety compliance is essential.We’re looking for a values-led, credible leader who:Embodies our ethos and cultureBuilds strong relationships with partners, regulators and stakeholdersLeads by example and champions a positive, inclusive cultureBrings sound judgement, operational insight and a commitment to continuous improvementIf transforming lives resonates with you, we’d love to hear from you.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
We’re looking for an experienced Healthcare Recruitment Consultant to join our office and take ownership of a busy healthcare and social care desk. This role is ideal for someone who understands the pace of healthcare recruitment, can work independently, and is confident developing new business — with ongoing training and support provided directly by a senior recruiter.
The Role
You’ll manage the full recruitment lifecycle across healthcare and social care, supplying staff into settings such as supported living, residential care, homelessness services, and mental health services.
Key responsibilities include:
Developing new client relationships through business development and cold calling
Managing and growing existing healthcare and social care accounts
Taking job briefs from clients and advising on staffing solutions
Sourcing, interviewing, and screening healthcare candidates
Ensuring full compliance (DBS, references, training, right to work)
Coordinating shift bookings and placements
Advertising vacancies and managing applicant pipelines
Supporting candidates throughout the recruitment process
Maintaining accurate CRM and compliance records
Working towards targets with a clear and achievable commission structure
What We’re Looking For
Previous healthcare or social care recruitment experience (essential)
Strong knowledge of compliance and safeguarding requirements
Confident communicator, especially on the phone
Sales-driven with a strong work ethic
Organised, reliable, and able to manage a fast-paced desk
Someone who can work independently and crack on without micromanagement
What You’ll Get
Competitive basic salary (dependent on experience)
Uncapped commission
One-to-one training and mentoring from a senior healthcare recruiter
Clear progression opportunities
Supportive, professional office environment
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