About The RoleImagine this…A young person has moved into West Farm. You’re there to check in, make sure the property is safe, and help them understand their tenancy. With your support, they don’t just keep their flat, they learn to sustain independence, manage challenges, and see a future beyond homelessness. As Tenancy Sustainment Officer, you’re the steady support who helps them develop and hold onto that hard-won independence.What you’ll be doingHelp residents move into safe, well-prepared accommodation.Support young people to understand their tenancy rights and responsibilities.Tackle challenges like rent arrears, anti-social behaviour, or property issues.Work with partners to find move-on housing options and prevent homelessness.About The CandidateWhat we’re looking forExperience of housing or tenancy management.Empathy and patience to support young people facing multiple challenges.Organised, resilient, and passionate about giving people the tools to thrive in independence.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
he successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them- Support clients with move-on and help them progress towards independence- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities- Prepare the accommodation for new clients to move into and support clients to settle in- Send daily occupancy lists to the council- Be responsible for cleaning tasks and domesticated duties within the accommodation- Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completedTo apply for this role, you must have;- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Effective collaborative working- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures- High level understanding of professional boundaries and ability to maintain boundaries- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills....Read more...
he successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them- Support clients with move-on and help them progress towards independence- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities- Prepare the accommodation for new clients to move into and support clients to settle in- Send daily occupancy lists to the council- Be responsible for cleaning tasks and domesticated duties within the accommodation- Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completedTo apply for this role, you must have;- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Effective collaborative working- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures- High level understanding of professional boundaries and ability to maintain boundaries- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months.
In this position, you will be expected to; - Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly - Complete comprehensive risk and needs assessments - Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations - Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with - Be flexible, reflective and creative in your engagement with clients and personalised in your support to them - Support clients with move-on and help them progress towards independence - Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities - Prepare the accommodation for new clients to move into and support clients to settle in - Send daily occupancy lists to the council - Be responsible for cleaning tasks and domesticated duties within the accommodation - Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable - Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completed
To apply for this role, you must have; - Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse - Experience of holding a caseload, conducting support plans, risk assessments and needs assessments - Effective collaborative working - Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures - High level understanding of professional boundaries and ability to maintain boundaries - The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills....Read more...
In this position, you will be expected to;
- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly.
- Complete comprehensive risk and needs assessments
- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations
- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with
- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them
- Support clients with move-on and help them progress towards independence
- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities
- Prepare the accommodation for new clients to move into and support clients to settle in
- Send daily occupancy lists to the council
- Be responsible for cleaning tasks and domesticated duties within the accommodation
- Ensure the safety and well-being of clients in the service including using Safeguarding and emergency alert procedures as applicable
- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completed
To apply for this role, you must have;
- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse
- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments
- Effective collaborative working
- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures
- High level understanding of professional boundaries and ability to maintain boundaries
- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM), mid (9AM - 5PM) and late (12PM - 8PM) shifts. There is a requirement to work 2 weekends out of every 4.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants- Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living- Build supportive relationships with the young people while maintaining professional boundaries- Support clients to participate in Education, Training, Employment and Volunteering opportunities- Liaise and advocate with external agencies including local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate.- Deal with challenging behaviour in an appropriate and sensitive manner and record meetings and incidents appropriately- Ensure a safe and secure environment and maintain high standards of health and safety within the project- Manage collection of service charge and petty cash.Please note: this role involves lone workingTo apply for this role, you must have;- Experience of working with young people experiencing homelessness- Experience of working in a residential housing project for young people- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Experience of involving clients in the way services are designed to meet their needs- Knowledge and understanding of the principle causes and effects of youth homelessness- Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available- Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment- Able to demonstrate clear understanding of Safeguarding requirements and procedures- Able to demonstrate clear professional boundaries- The ability to use IT systems including Microsoft Office and databasesCandidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for a Neighbourhood Manager role based in the Midlands.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.This rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will:Be at the forefront of delivering excellent services and improving resident satisfaction across all schemes within your areaSeek out and develop partnerships within your patch area to benefit Salvation Army Homes and tenantsTo deliver effective tenancy sustainment, resident engagement, customer satisfaction and community developmentDeliver an efficient an effective housing management service to tenants and meet Key Performance indicators in relation to voids and arrearsTake ownership of geographical generic patch and be solution focused to provide services to internal and external partnersWork proactively with residents when dealing with anti-social# behaviour and Safeguarding concernsEnsure tenants needs and problems are identified early and responded promptly to enable people to sustain their tenanciesAbout The CandidateWe're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience. You will be:A confident, capable communicator with knowledge of a range of methods to problem solveAble to inspire and engage others, and enhance learning through reflection and positive risk taking.A natural people-person and team player.Excited by developing and implementing savvy new ideas.Unfazed by having several competing priorities to manage.Able to use technology in day-to-day work.In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,
26 days paid annual leave (pro rata) rising to 31 days, plus public holidaysA high street discount scheme (great savings both online and in-store)Pension with life assuranceHealth assistance programmeTraining opportunities to aide your own personal and professional developmentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents?If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our Calverley Hill Service, to ensure the young people living there receive a range of high-quality housing support and personal development opportunities.An exciting opportunity for a Housing Service Manager working in a way that embraces advantaged thinking approaches, the role is responsible for ensuring that the service complies with any organisational and any future commissioned contract requirements.We need the Service Manager to become an integral part of Salvation Army Homes managing the team at Calverley Hill that puts young people at the heart of our vision. You will create an environment that is dedicated to providing comprehensive, quality housing services and support.You will nurture and develop a team that assesses needs, builds trust, enables and unlocks young people’s potential to transform their lives.On call is shared amongst the staff as designated by the Manager. As there is night cover, on call is used very infrequently but is needed over the 7 days.About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring young people and transforming lives?You will be passionate about young people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.With a good knowledge or experience of working with homeless people and / or supporting vulnerable young people, you will have a good idea of the wider community resources and organisations available to support our residentsBenefits of working as a Service Manager:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
As a Group Work Facilitator Apprentice, you will be working towards the Adult Care Worker Level 2 apprenticeship over the duration of 15 months, alongside your daily roles and responsibilities.
Your daily roles and responsibilities will include:
Research, design and prepare subject matter and materials for groups/pods
Engage with debriefing and evaluations with co-facilitator/s after groups/pods have taken place
Lead on graduation events for service users who have completed the programme
Review service user feedback and make adjustments as necessary
Tailor specific workshops around the needs of the SUs, such as: anger management, sleep disorders, relationships, etc.
Research and confirm community venues as needed
Change Grow Live offers some fantastic benefits which include:
Help paying for childcare
Cycle to work scheme
Food intolerance and allergy testing
Gym flex
Life insurance
Will Writing Service
Employee assistance programme
Please note that before employment can commence, an enhanced DBS check will need to be carried out.Training:Adult Care Worker Apprenticeship L2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday between 9:00am-5:00pm.Skills: Team Working,Organisation Skills....Read more...
About The RoleExcellent opportunity for a Property Asset Manager to manage the Repairs and Maintenance service to our patch in the Midlands and sections of London ensuring day to day repairs, planned works are identified, specified, procured and managed to a high standard of completion.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have recently experienced homelessness and who are in need of support and accommodation.The Asset manager will be responsible for all Asset Management services in the Midlands geographical area, managing day to day repairs, identifying and prioritising future need, contributing to the development of future work programmes and ensuring current work programmes are effectively managed and delivered to the required standard.On Call will be carried out on a rota basis and will cover the full week including the weekend. The Property Asset Manager will need to deliver an efficient and effective contract management service and will:
Manage, monitor and control contractors against performance targetsPrepare specifications, estimates and tender documentations for repairs and maintenance worksProcure contractors, furnishings and equipmentIdentify future works and prioritiesContribute to the management and delivery of Salvation Army Homes planned and cyclical maintenance programmeAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as an Asset Manager to transforming lives.You will be a confident communicator, able to consult and influence a range of stakeholdersWe need you to:
Be experienced in diagnosing, specifying, procuring and managing maintenance worksHave successfully managed contracts and programmes of workBe a great budget manager with strong financial awarenessBe commercially minded with good business acumenBe able to travel to various premises in the Midlands and sections of LondonBe willing to work outside normal hoursChair and record contractor meetingsWork Closely with the Housing officers and Various different types of Schemes as well as various charitiesThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2 months.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct key working sessions resulting in short-term support plans- Complete comprehensive risk and needs assessments- Build strong relationships with individuals and professionals to ensure tailored, wraparound support- Provide 1:1, group, and community support, including advocacy, life skills development, and confidence-building work- Respond with compassion to the challenges of complex needs within a psychologically informed environment- Respond to referrals promptly, using assessments as a foundation for building trust and showing a consistent support approach- Enable people to move through services smoothly, removing barriers where possible- Support clients to reconnect to their local authority areas, resettle into longer-term accommodation, or access other relevant services- Apply specialist knowledge (e.g. around substance use or mental health) to risk assessments and safety planning- Build positive working relationships with external partners and internal teams to support coordinated care- Assist residents in claiming and maintaining benefits and managing rent responsibilities- Carry out room checks and health & safety tasks with sensitivity, respecting personal space and experiences- Monitor rent accounts with the housing team, following up on discrepancies- Use trauma-informed approaches during housing management activitiesPlease note: this role involves lone working.To apply for this role, you must have;- Experience working with homelessness- Experience helping people to identify personal goals and supporting them through a process of change- Experience managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations- Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience- Understanding of professional boundaries and their importance when delivering trauma-informed support- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks....Read more...
At Change Grow Live - Kirklees, as a Probation Worker Apprentice, you will be working towards the Adult Care Worker Level 2 apprenticeship over the duration of 15 months, alongside your daily roles and responsibilities.
Throughout your apprenticeship, you’ll gain skills and experience in areas such as:
• Supporting service users involved with HM Probation Service and Criminal Justice System from the point of entry into service and through their treatment/recovery• Providing screening, assessment, psychosocial interventions, recovery planning and onward referral• Reducing drug and alcohol related harm to service users and the wider community journey• Supporting the Criminal Justice team with the assessment and management of risk posed by offenders to protect victims of crime and the general public• Conducting alcohol and drug tests • Advising and working with criminal courts, criminal justice agencies and other partner agencies
You will have access to some amazing benefits which will include:
• 25 days of holiday (+ bank holidays), increasing annually for first five years• A paid “Wellness” hour each week, along with access to a Wellness Hub and Employee Assistance Program• A contributory pension scheme• Access to a wide range of benefits, including discounts on shopping, cinema, holidays, and more• A friendly and supportive team environment• Opportunities for training, career development, and progression.• A Refer-a-Friend scheme• Protected Learning Time
Please note that contact to discuss your application further will not be made until the vacancy closes on the 14th of July
Before employment can commence an enhanced DBS and reference checks will need to be carried out to a satisfactory standardTraining Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday 9:00-5:00Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
- Posting to social media channels.
- Supporting content creation for social media
- Responding to social media messages
- Monitor media coverage
- Supporting the wider team at events
- To undertake filing, photocopying and general office duties.
- Curating image libraries. Training:Customer Service Practitioner Apprenticeship Standard at Level 2
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment.
A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Training Outcome:A significant proportion of Level 2 apprentices within Tendring District Council go on to either complete the next level of apprenticeship (often within the council), or secure a permanent position within the council.
This could be within the same team (Communications) if there is a vacancy, or elsewhere in the authority building upon the general skills and knowledge gained during the apprenticeship.Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday to Friday
0845 hrs to - 1715 hrs Monday to Thursday
0845 hrs to – 1645 hrs Friday
Rare but occasional evening and weekend work may be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental....Read more...
At Change Grow Live Walsall, as a Recovery Coordinator Apprentice, you will be working towards the Adult Care Level 2 apprenticeship, over the duration of 18 months, alongside your daily roles and responsibilities.
Your roles and responsiblities will include:
Supporting service users from point of entry into the service and through their treatment/recovery journey
Providing screening, assessment, and recovery planning and onward referral
Reducing drug and alcohol related harm to service users and the wider community
Promoting carer, service user and community involvement
Providing advocacy for access to partnership services
Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination
Provide high quality support and interventions to families with a multi-disciplinary Safeguarding team
To reduce substance misuse related harm to individuals and their children
Work closely with local Social Services Teams and Family Intervention Projects
Promote family members involvement to improve outcomes for children
Present cases at The Beacon Clinical meetings for Multi-disciplinary discussion where a change in circumstances/behaviour potentially changes the service users risk profile
Review ongoing care and treatment liaising closely with the full range of specialist works within the multi-disciplinary team both within The Beacon and the Family Safeguarding Team
Work in partnership with other agencies and carry out joint key working to enable effective engagement and movement from semi structured psychosocial interventions to promote recovery
Change Grow Live offer some fantastic benefits which include:
Health Checks
Help paying for childcare
Cycle to work scheme
Food intolerance and allergy testing
Gym flex
Life insurance
Will Writing Service
Employee assistance programme
Please note that before employment can commence an enhanced DBS check will need to be carried out.Training:
Adult Care Worker Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Team Working,Organisation Skills....Read more...
About The RoleImagine this…It’s late at night at West Farm. Outside, the fields are quiet, but inside, a young person can’t sleep — anxiety is keeping them awake. You’re there, the calm and steady presence, ready to listen, reassure, and make sure the environment feels safe. You patrol the building, keep watch over the grounds, and deal calmly with anything that arises. Your presence means young people can rest, knowing someone is always there to keep them safe. As Night Concierge, you’re the guardian of both security and compassion, offering reassurance, responding to emergencies, and keeping the service safe overnight.What you’ll be doingProvide on-site overnight cover to keep the service safe and secure.Be a trusted point of contact for young people outside of support hours.Monitor CCTV, patrol the grounds, and complete safety checks.Respond calmly to incidents, always prioritising safety and dignity.About The CandidateWhat we’re looking for
Dependable, empathetic and calm under pressure.Experience in housing, security, or support work (desirable).Care about creating a safe, respectful environment for young people at night.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleImagine this…A young person has just moved into West Farm after months of instability. They’re unsure, maybe guarded, but you start by cooking a simple meal together. Over time, you help them learn to budget, manage a tenancy, and rebuild confidence. You’re not just teaching skills, you’re helping someone believe they can thrive independently, while knowing they’ve got someone they can trust walking alongside them. As an Independent Living Skills Coach, you’ll walk alongside them, helping them cook a meal, budget for bills, apply for college, or simply believe in themselves again.What you’ll be doingAct as a coach and keyworker, co-creating 'My Journey' plans with young people.Build supportive relationships rooted in trust and respect.Deliver life skills sessions, activities and accredited programmes.Support young people before, during, and after they move on to independence.About The CandidateWhat we’re looking forA natural coach — someone who can inspire, guide and encourage.Empathy for young people with complex needs and resilience when challenges arise.Creativity to find solutions that unlock potential.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
· Provide administrative support across all areas of HR, including maintaining employee records and processing documentation
· Assist with recruitment activities such as posting job adverts, scheduling interviews, and communicating with candidates
· Support onboarding processes including preparing induction materials and coordinating new starter paperwork
· Help manage HR systems and databases, ensuring data accuracy and confidentiality throughout
· Respond to routine HR queries from employees and escalate more complex issues as needed
· Maintain compliance with OCH policies and employment legislation
· Provide telephonist and receptionist services within Central Office as required
· Providing a warm, professional welcome to visitors as required
· Support with handling the incoming and outgoing post
· Assist generally with other administrative tasks as required
· Any other duties as required by the organisationTraining:HR Support Level 3 apprenticeship alongside internal training on policies and procedures.Training Outcome:This position offers the opportunity for a long term career with the organisation for the right person.Employer Description:Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.
Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.
We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the motivation section of the job description and will be clearly stated in the job advert.
Oasis Community Housing is a growing charity, with its Central Office in Gateshead. This post is located in Gateshead.Working Hours :37 hours per week (9am-5pm, flexible working considered, with half an hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Confident using telephone,Ability to work flexibly....Read more...
As an Administration Apprentice at Change Grow Live, you will be working towards the Business Administration Level 3 apprenticeship, over the duration of 18 months, alongside your daily roles and responsibilities.
You will offer organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives. You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your roles and responsiblities will include;
• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.• To ensure effective processing of correspondence/ data entry as required.• To minute take at team and other meetings.• To collate, monitor and report data/information & statistics as required.• To maintain and assist with the setting up of a general filing system within the project.• To monitoring and order office stationery/requirements.• To maintain and balance local petty cash systems under the direction of the Senior Administrator.• To carry out photocopying as required.• To ensure that admin, record-keeping and communication within the project are maintained.• To undertake prescription administration duties as required• To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc
Change Grow Live offer some fantastic benefits which include;
• Health Checks.• Help paying for childcare.• Cycle to work scheme.• Food intolerance and allergy testing.• Gym flex.• Life insurance.• Will Writing Service.• Employee assistance programme.
Your operational sites will include; Change Grow Live, 1st and 2nd Floor, 20 Manchester Road, Huddersfield, HD1 3HJ, and Change Grow Live, 3 Wellington Street, Dewsbury, WF13 1LY
Please note that before employment can commence an enhanced DBS check will need to be carried out.
To allow all interested candidates to apply for this position, contact will be made to discuss your application, following the vacancy closing date on 13th July 2025.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday 9:00am-5:00pmSkills: Communication skills,Organisation skills,Team working....Read more...
About The RoleAt Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement.This is a fantastic opportunity for someone who is attracted to working occasional shifts or for short term periods in a mental health support setting.Covering for absences of Mental Health Support Workers through eg annual leave, vacant posts, training, sickness, etc, you will:Provide 1:1 and group supportSupport clients with attending appointmentsShoppingAttending activitiesSupport with medication, where requiredLiaise with external agencies etc. including health professionalsYou will also be involved where possible in helping to deliver activities designed to transition clients to independent living. All to help deliver a holistic mental health support service.Successful candidates will be required to work in St Andrews in Exmouth and Culverlands in Exeter to cover a range of shifts including sleep-ins and weekends. Shifts can vary from 0800-1600, 1200-2000, 1000-1800 and 0900-2230at both our services.About The CandidateYou will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting.You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will be a great communicator, building trusting and professional relationshipsBe passionate about making a difference and thrive in a fast paced environmentHave a high level of resilienceBe able to help empower people to develop their skills, strengths and talentsHave a good idea of the type of wider community resources and organisations availableBe comfortable dealing with difficult or complex situationsAre likely to have experience that includes for example: mental health support, education, training and / or leading activities
Ideally you will need to be able to participate in our 24 hour shift rota system and our on call rotaAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
The Role:
The Homeless Intervention Team is a dedicated team working with 16 and 17 year old young people who are homeless or at risk of becoming homeless within the next 56 days. The team comprises of 2 Social Workers and 2 Specialist family Support Workers. There are 2 Family Support Workers within the team that assist the Social Worker. The focus of the work is to support the young people to remain at or return home to live with their families where it is safe for them to do so. Where young people are unable to remain living at home we explore with them and their families their accommodation options and undertake assessments to identify areas where they may require support to develop their independent living skills to ensure a positive move on into appropriate accommodation. Many of the young people we work with have experiences trauma in their childhood and have additional vulnerabilities and are often hard to reach young people. The team support young people through assessment, as Children in Need and also in some case as Looked After Children.
If you are someone who: Shares our passion for working with 16 and 17 year old young people and their families and has a determination to achieve positive outcomes for them Is tenacious, persistent, resilient and excellent at developing positive relationships with young people, their families and partner agencies. Has an understanding of the issues young people have who are faced with homelessness. Understands the legislation relating to homeless young people. Then the Homeless Intervention Team may well be for you!
Key attributes/qualification needed for the role.
Essential:
Significant experience of work with children and families.
Significant post-qualifying experience as a Social Worker.
Experience of working with children and families. It is desirable that the post holder has:
Experience of work with abused or vulnerable children and their families.
Experience in undertaking child abuse investigations and assessments.
KNOWLEDGE, SKILLS AND ABILITIES:
Essential
Specialist knowledge of theories and practice relating to Social Work to achieve successful outcomes for children and families.
Detailed knowledge of current legislation relating to children and families.
Detailed knowledge of child development.
The ability to communicate clearly and effectively both orally and in writing.
Good inter-personal skills and the ability to relate to a wide range of people.
The ability to organise work effectively and deal with multiple priorities.
The ability to work as part of a multiple disciplinary team and build strong working relationships.
Good IT skills.
Assessment skills relating to work with children and families including complex family situations.
Liaison and negotiation skills with other agencies and service users. It is desirable that the post holder has:
Knowledge of child abuse, its manifestations, causes and consequences.
Knowledge of child protection practice and procedures.
Skills in direct work with children including those who may have been abused.
Skills in investigation and assessment of child abuse.
The ability to relate to children and adults from a range of cultural backgrounds.
QUALIFICATIONS/TRAINING & DEVELOPMENT:
Essential
A professional qualification in social work.
Current Social Work England Registration.
The ability to travel throughout Worcester, including areas where there is limited public transport and be able to reach, including but not limited to, families, young people, internal and external clients and within a timely manner.
Desirable
A Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills in Microsoft Office.
....Read more...
About The RoleExcellent opportunity for Mental Health Support Workers to help provide holistic recovery-focused support to clients with mental health across the EEDMHS.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. The Mental Health Support Worker will be engaging creatively with a caseload of clients based on their identified support needs to identify and develop the skills and resources to transform their lives and enable independent living.This will involve providing high quality support for vulnerable clients through 1:1 and group sessions and working closely with external partner agencies. The Mental Health Support Worker will be able to:Support and accompany clients to attend essential appointments eg related to health, debts or housing, etcSupport and advise clients to access information on housing, health, welfare, benefits and other resources. Support with medication, where requiredActively engage residents in developing the serviceHelp assess potential new clientsLiaise with external agencies etc. including Health ProfessionalsHelp manage any incidents or challenging behaviourDevelop person-centred Support Plans and Risk Management Plans and keep accurate recordsAbout The CandidateYou will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting.You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will be a great communicator, building trusting and professional relationshipsBe passionate about making a difference and thrive in a fast paced environmentHave a high level of resilienceEmpower people to develop their skills, strengths and talentsHave a good idea of the type of wider community resources and organisations availableBe comfortable dealing with difficult or complex situationsAre likely to have experience that includes for example: mental health support, education, training and / or leading activitiesYou will need to be able to participate in our 24 hour shift rota system and our on call rotaWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes for example,You will be allocated a Buddy during your probationary period and will receive regular 1:1 supervision sessions and an annual appraisal with your Line Manager.26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
