AA Euro Healthcare is currently recruiting dedicated and compassionate Relief Social Care Assistants to support frontline services delivering homeless and addiction support across Tipperary county.This is an agency relief position, offering flexible shifts across established services supporting individuals experiencing homelessness and addiction challenges.Our clients provide a range of vital services including outreach support, emergency accommodation, housing assistance, and community-based programmes, helping individuals move towards stability and independent living.Key Responsibilities
Support individuals experiencing homelessness, addiction, or complex social needsProvide person-centred care using trauma-informed and harm reduction approachesAssist service users with daily living skills, engagement with services, and recovery plansMaintain accurate records and documentation in line with organisational policiesWork collaboratively with multidisciplinary teams to deliver high-quality support.
Essential Requirements
QQI Level 5 in Healthcare, Social Care, Psychology, Youth & Community Work, or a related disciplineExperience working with vulnerable adults, ideally within homelessness, addiction, or mental health servicesUnderstanding of trauma-informed care and harm reduction approachesExcellent communication and interpersonal skillsAbility to work flexibly across a 24/7 roster, including evenings, nights, and weekendsStrong IT and report writing skillsLegal right to work in Ireland (no sponsorship available)
If you are passionate about supporting vulnerable individuals and want to make a difference in your community while enjoying flexible work opportunities, we would love to hear from you.Apply today with your updated CV for immediate consideration.....Read more...
About The RoleAt Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. The Relief Support Worker will work with people who are or have recently experienced homelessness and who are in need of support and accommodation.As a Relief Support Worker, you will need to:Get to know and build the trust of our clientsUnlock our clients’ potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday livingAbout The CandidateWorking in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Ideally participate in our on call rota as required, when engagedAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
The successful candidate will be required to work 2 days per week (Thursday's & Friday's), 8AM - 6PM. There is flexibility with the hours to be worked. Temporary cover is required until the end of MarchPlease note; this role will be based at the Head Office in Southwark but travel will be required to different boroughs in London for mediation.In this position, you will be expected to;- Work directly with young people aged 11-25 and their families who are experiencing family difficulties and are at risk of homelessness- Provide guidance, personalised family support and one-to-one/joint party mediation if appropriate aiming to improve understanding and communication, reduce conflict and strengthen relationships- Hold a caseload of 5 - 11 families focussing on reducing family breakdown as well as promoting the service to get new families signed up- Work with clients in a variety of situations, including young people at school who are experiencing a breakdown in their family relationships, those who have been forced to leave their home and are temporarily staying elsewhere and those who are now living in accommodation services- Process referrals from relevant agencies in order to build and maintain a full caseload of clients- Work in partnership with young people and their families to complete risk assessments, needs assessments, changes plans and outcome questionnaires to work with them towards measurable outcomes- Build strong working relationships with colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people- Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures- Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessaryPlease note; this role involves loneworkingTo apply for this role, you must have;- Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way- Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration- Experience of carrying out risk and needs assessments and support planning for clients- Understanding of issues relating to youth homelessness- Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families- Experience providing effective mediation services to families experiencing conflict- High level understanding of professional boundaries and ability to maintain impartiality- Willingness and ability to travel independently and work from a number of different locations across the London region.Please note: travel expenses can be claimed for this role....Read more...
About The RoleThis is a fantastic opportunity for someone who is attracted to covering occasional shifts on a casual basis at our FreshStart service.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. The Relief Support Worker will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Relief Support Worker you will need to:Get to know and build the trust of our clientsUnlock our clients’ potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday living.About The CandidateWorking in a way that aligns with our values and behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Ideally participate in our on call rota as required, when engagedAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleJoin our small friendly team to support some of the most vulnerable people at our service in St Austell as they progress from being homeless, to being supported to their independence.About the Role of Deputy Manager:At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. The Deputy Manager will work closely with and Deputise for the Service Manager to ensure the effective delivery of quality housing and support services at FreshStart St AustellAs a Deputy Manager you will need to:Get to know and build the trust of our residentsEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingProvide line management to staff providing advice & guidance in order to sustain and develop staff performanceWork collaboratively with other agencies to provide safety, development and an ongoing pathway to independence.About The CandidateAbout You:A Deputy Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with people who have been homeless and / or supporting vulnerable people or groups with complex needs.Have knowledge of requirements of commissioners for supported housing.Understand or learn about community resources and organisations that can support our clientsHave experience/ knowledge of working from a Trauma informed approach.Participate in our 24-hour shift rota system, and additional payment for On call.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
AA Euro Healthcare is recruiting Relief Social Care Assistants to support frontline Family Addiction Services in Tralee and surrounding areas.About the RoleAs a Relief Social Care Assistant, you will work within a supportive multidisciplinary team, providing practical and emotional support to service users with complex needs. You will adopt trauma-informed and strengths-based approaches to help individuals and families navigate recovery, stability, and access to appropriate supports.Requirements
QQI Level 5 qualification or higher in Social Care, Social Science, Community/Youth Work, or a related disciplineExperience working with vulnerable individuals or families, ideally within addiction, homelessness, or mental health servicesKnowledge of trauma-informed care and harm reduction approachesStrong communication and interpersonal skillsAbility to work flexibly, including evenings and weekends as requiredGood written and IT skills for accurate record keepingEligible to work in Ireland (no sponsorship required)Full Driving Licence (Manual) and access to a car
If you are passionate about supporting individuals and families impacted by addiction and feel you meet the essential criteria, please apply with your up to date CV.....Read more...
AA Euro Healthcare is currently recruiting caring and motivated Relief Social Care Workers to join our frontline teams delivering homeless and addiction services in Clare areas. This is an agency relief position, offering flexible shifts across established homeless services.Our clients supports individuals through a range of services including outreach, emergency accommodation, housing, and community-based programmes.Essential Criteria
QQI Level 7 degree or higher in Social Care, Social Science, Youth & Community Work, or a related discipline.Experience working with vulnerable adults, ideally within homelessness, addiction, or mental health services.Knowledge of trauma-informed care and harm reduction approachesStrong communication and interpersonal skillsAbility to work flexibly across a 24/7 roster, including nights and weekendsGood written and IT skills for accurate record keepingLegal right to work in Ireland (no sponsorship available)Availability to work flexible shifts including evenings and weekends.
If you are passionate about supporting vulnerable individuals and are seeking flexible agency work, we would love to hear from you.Please apply with your up-to-date CV for immediate consideration.....Read more...
AA Euro Healthcare is recruiting Relief Social Care Assistants to support frontline Family Addiction Services in Tralee and surrounding areas.About the RoleAs a Relief Social Care Assistant, you will work within a supportive multidisciplinary team, providing practical and emotional support to service users with complex needs. You will adopt trauma-informed and strengths-based approaches to help individuals and families navigate recovery, stability, and access to appropriate supports.Requirements
QQI Level 5 qualification or higher in Social Care, Social Science, Community/Youth Work, or a related disciplineExperience working with vulnerable individuals or families, ideally within addiction, homelessness, or mental health servicesKnowledge of trauma-informed care and harm reduction approachesStrong communication and interpersonal skillsAbility to work flexibly, including evenings and weekends as requiredGood written and IT skills for accurate record keepingEligible to work in Ireland (no sponsorship required)Full Driving Licence (Manual) and access to a car
If you are passionate about supporting individuals and families impacted by addiction and feel you meet the essential criteria, please apply with your up to date CV.....Read more...
AA Euro Healthcare is currently recruiting caring and motivated Relief Social Care Workers to join our frontline teams delivering homeless and addiction services in Limerick areas.This is an agency relief position, offering flexible shifts across established homeless services.Our clients supports individuals through a range of services including outreach, emergency accommodation, housing, and community-based programmes.Essential Criteria
QQI Level 7 degree or higher in Social Care, Social Science, Youth & Community Work, or a related discipline.Experience working with vulnerable adults, ideally within homelessness, addiction, or mental health services.Knowledge of trauma-informed care and harm reduction approachesStrong communication and interpersonal skillsAbility to work flexibly across a 24/7 roster, including nights and weekendsGood written and IT skills for accurate record keepingLegal right to work in Ireland (no sponsorship available)Availability to work flexible shifts including evenings and weekends.
If you are passionate about supporting vulnerable individuals and are seeking flexible agency work, we would love to hear from you.Please apply with your up-to-date CV for immediate consideration.....Read more...
Answer and respond to calls to our duty line, visitors to our reception and customers communicating via email and post.
Provide front-facing customer service, ensuring all customers receive the same quality of service regardless of their differing communication needs.
Assess housing applications and housing need.
Complete essential housing register administrative tasks.
Work collaboratively with our immediate colleagues in homelessness, temporary accommodation but also, external housing providers, the wider housing department at the council and external partner agencies.
Training Outcome:You will be supported to develop the knowledge, skills and behaviours to progress a career in Strategic Housing and Allocations.Employer Description:The Council’s offices are in the heart of the Cathedral City of Winchester, the ancient capital of England and the county town of Hampshire. The city itself is a major tourist destination attracting 5 million visitors a year, hosting many events including the Hat Fair, Boomtown Music Festival, Cycle Fest and the hugely popular Christmas Market. Winchester City Council serves a large district which spans 250 square miles of central Hampshire with a population of 122,000 residents.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
About The RoleHelp us to support some of the most vulnerable people at Calverley Hill Service as they progress from being homeless, to being supported to being independent.About the Role of Housing Management Officer:At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Housing Management Officer, you will need to:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingAbout You:A Housing Management Officer will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsShift pattern is 7 days a week (8am to 10pm). Shifts are 8 hours: 7.5 working hours with a 30‑minute break.A 6‑month fixed‑term contract with the possibility of becoming permanent.About The CandidateOur BenefitsIn return for your commitment, we offer a supportive workplace and a strong benefits package including:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 days plus an extra day off on your birthdayWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportOne paid volunteering day per yearCycle to Work Scheme
Discounted private medical insuranceOccupational Sick PaySupport to learn and develop your career About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM. Flexibility is required to occasionally work outside of these hours. Temporary cover is required for approximately 3 months. Please note: you will work across two services in the Didsbury and Burnage areas and will work one day from home.In this position, you will be expected to;- Manage 3 Progression Coaches and ensure the high quality of risk and needs assessments, SMART outcomes-based support plans and case files for clients of your line reports- Deliver one-to one and group support opportunities within their accommodation and in the local community- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy- Deploy and supervise the work of the volunteers who add value to the work that we do, including undertaking supervision and appraisals.- Liaise with internal departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service- Ensure the accurate collection and recording of rent, charges and petty cash and the countersigning of invoices to support good financial management in the service- Support clients to sustain their tenancy agreement, develop skills and resilience, and participate in positive and successful move on- Retain oversight of repairs and maintenance reporting to ensure the buildings are kept in good order and safe for clients to reside in.- Support the Service Manager to induct new staff and act as a positive model at all times- Fully understand the requirements of the contract, any relevant grants and the housing management obligations that apply to your serviceTo apply for this role, you must have;- Experience of working young people or those who have experienced homelessness, poor mental health, substance use or have a history of living in care- Experience managing a team of staff- An understanding and commitment to working in an assets-based way- Experience of using Risk Assessments and Support Planning- Good literacy, numeracy and IT skills- Good level of experience of operating safeguarding requirements and procedures....Read more...
Working with and supporting the Repairs team. The role will be varied to enable a full overview of administration and there will be an element of Customer Services training (AccuServ training, booking in jobs for Operatives, speaking with tenants etc.) so a good telephone manner is required. You will need to be reliable and organised with excellent communication skills.
Duties:
General Admin duties including filing, photocopying, scanning, sorting post
Answering queries from tenants and looking at jobs on AccuServ
Making void packs and scanning in once completed
Raising repairs on CRM
Assisting the Void and Day to Day Repair Schedulers
Replenishing holiday forms, out of hours forms, overtime forms and no access cards
Typing letters and emails to keep customers updated on their repairs
Taking material orders from Operatives
Assist Supervisors / Support Manager when required
Training:
Level 3 Business Administrator apprenticeship standard (can include level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:A level 3 qualification in Business Administration.Employer Description:Trent & Dove Social Housing Provider Formed in 2001. Trent & Dove is a Housing Association providing affordable housing for rent and shared ownership across the Midlands. We are a not for profit organisation, any surpluses are used for maintaining your homes, building new properties and community support. With an annual turnover of over £25 million we employ over 200 people and play a significant role in supporting the local economy and community. We are driven to make a difference to people's lives and reduce homelessness in our region by Transforming, Homes, Lives and Neighbourhoods. Our key drivers are meetings regional demand, increasing revenues that underpin long term financial viability and building the organisational strength necessary to work with partners to deliver value to our customers and stakeholders.Working Hours :Monday to Friday, 8.30am - 4.30pm, with some flexibility.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
To operate as part of a customer-focused team which forms part of the Customer and Commercial Department, which in turn sits within the Partnerships Service
You will be dealing with contact from the public either face-to-face, over the telephone or electronically
Providing support to Pier Avenue Reception and the Council’s main Switchboard, dealing with general enquiries and forwarding callers to the appropriate officers/sections within TDC.
Also, providing administrative and/or telephony support across the department, which, in addition to the above, includes the following areas:
Building and Engineering Services
Housing Services
Management of council-owned properties
Revenues and Benefits Services
Environmental Services
Private Sector Housing
Duties include:
To answer enquiries via the telephone or electronically from members of the public, making general and specific enquiries
To act as reception support, providing a face-to-face customer service
Provide factual information or put customers in touch with appropriate officers as required
Continue to increase knowledge of all the different areas of the Council’s services in order to respond to customer queries
To attend training and team briefing sessions and to participate in the process of continuous improvement in customer service
Interrogating and raising service requests on specialised software (Uniform, Firmsteps and Northgate)
To undertake general office duties
To undertake post-opening, collection and distribution duties
Assist and distribute marketing, promotional and other information or literature
Collation and updating databases where appropriate
Any other duties as reasonably required by the post holder's Line Managers
Full training will be given on all aspects of the role, including the ICT applications used.Training:
Level 2 Customer Service Practitioner Apprenticeship qualification
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end-point assessment
A total of 15 months plus Functional Skills in maths and English, if required
Training Outcome:
Career progression will be dependent on vacancies coming up within the team or wider organisation
Internal employees can apply for roles as and when they are advertised
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea. It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday - Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
About The RoleDo you want a role where no two days are the same and where your technical skills help deliver safer, better homes? If so, this could be the perfect opportunity for you!We’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join our Asset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.Reporting to the Head of Asset Management, you’ll play a key role in supporting the delivery of our asset strategy across your region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsManage the Multi Skilled Operative (MSO) in your regionEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on sites and services is essential.About The CandidateYou’ll bring:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.What’s in it for you…
Competitive salary31 days annual leave + bank holidays + birthday leaveHybrid working (with regular regional travel)Pension scheme and wellbeing benefitsA supportive, inclusive culture rooted in purposeAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleExciting opportunity for a Scheme Manager based in Tunbridge Wells in our General Needs team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, providing support for over 55s who are in need of support and accommodation. As our Scheme Manager, you will need to:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday living, demonstrating care and compassionThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateOur Scheme Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:Support our residents ensuring their rights as tenants are upheld and monitor their wellbeing to identify when additional support is required, demonstrating care and compassionEnsure the premises are kept safe and secure, and that there is full compliance with statutory requirementsControl the potential loss of revenue by monitoring, reporting and taking action on voids and arrears to maximise incomeMaintain an efficient administration system which meets the needs set by saha for records and reports, complying with statutory or regulatory requirementsLiaise and maintain good working relationships with external contacts in order to facilitate referrals, support, payments and create a professional image of the associationSafeguard and promote the welfare of individuals and families that come to our attentionAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExciting opportunity for a Scheme Manager based in Sheringham Close in our General Needs team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, providing support for over 55s who are in need of support and accommodation.As Scheme Manager you will manage a sheltered scheme for people over 55, ensuring the administration, management and maintenance of the scheme is in accordance with published standards and procedures. You will have care and compassion with the needs of residents and to promote the independence, dignity, choices, security, diversity, privacy, confidentiality, rights and wellbeing of residents. & encourage participation and involvement in the Scheme’s activities and with the wider community.About The CandidateOur Scheme Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:Support our residents ensuring their rights as tenants are upheld and monitor their wellbeing to identify when additional support is required, demonstrating care and compassionEnsure the premises are kept safe and secure, and that there is full compliance with statutory requirementsControl the potential loss of revenue by monitoring, reporting and taking action on voids and arrears to maximise incomeMaintain an efficient administration system which meets the needs set by Salvation Army Homes for records and reports, complying with statutory or regulatory requirementsLiaise and maintain good working relationships with external contacts in order to facilitate referrals, support, payments and create a professional image of the associationSafeguard and promote the welfare of individuals and families that come to our attentionThe postholder is responsible for fulfilling duties in relation to health and safety, that are relevant to their role, as set out in the Health & Safety PolicyIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleThe RoleReporting to the Head of People Services, you will play a pivotal strategic role in shaping an exceptional employee experience and building strong organisational and people capability. You’ll partner with leaders across the organisation to deliver effective people strategies, embed Equality, Diversity & Inclusion, and develop leadership capability across our workforce.You will lead a small team of People Partners, providing expert guidance on complex employee relations, organisation-wide change initiatives, workforce planning, and culture-building activities.This is an exciting opportunity for an experienced HR professional who brings credibility, compassion, and a proactive approach to enabling both people and organisational success.What you’ll bringYou will be an experienced People Partner (or operating at a more senior level) with a strong track record of supporting leaders in complex, fast paced environments. You will bring:Significant experience as a People Partner level or aboveComplex ER case management experienceStrong analytical, problem solving and data interpretation skillsLine management experienceAn understanding of trauma-informed or psychologically informed approachesA passion for equality, diversity and inclusion and experience of embedding this into organisational policy and practiceIdeally, experience of working in the housing sector but this is not essentialA values driven approachStrong relationship-building, coaching and influencing skillsCIPD Membership (ideally Chartered)Level 7 HR qualification or equivalent knowledgeWorking ArrangementsThis is a hybrid role. You will work primarily from home but will need to attend the London Office (Denmark Hill) once or twice per month and travel to services across England approximately once per month, with occasional overnight stays.The postholder must live between London and Devon, in the South East of England, to ensure reasonable travel distances to both services and the London office.About The CandidateOur OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidaysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportOne paid volunteering day per yearCycle to Work SchemeDiscounted private medical insuranceSupport to learn and develop your careerHow to applyTo apply, please submit your CV and supporting statement setting you how you meet the requirement of the role ( up to 2 pages) via our recruitment platformInterviews will take place on 27 March at our London HQ (Denmark Hill)We are proud to be an inclusive, supportive employer and welcome applications from candidates of all backgrounds.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleExcellent opportunity for Mental Health Support Workers to help provide holistic recovery-focused support to clients with mental health across the Exeter and East Devon Mental Health Service.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. The Mental Health Support Worker will be engaging creatively with a caseload of clients based on their identified support needs to identify and develop the skills and resources to transform their lives and enable independent living.This will involve providing high quality support for vulnerable clients through 1:1 and group sessions and working closely with external partner agencies. The Mental Health Support Worker will be able to:Support and accompany clients to attend essential appointments eg related to health, debts or housing, etcSupport and advise clients to access information on housing, health, welfare, benefits and other resources. Support with medication, where requiredActively engage residents in developing the serviceHelp assess potential new clientsLiaise with external agencies etc. including Health ProfessionalsHelp manage any incidents or challenging behaviourDevelop person-centred Support Plans and Risk Management Plans and keep accurate recordsPlease note that we currently do not have a licence for support visa sponsorship.About The CandidateYou will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting.You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will be a great communicator, building trusting and professional relationshipsBe passionate about making a difference and thrive in a fast paced environmentHave a high level of resilienceEmpower people to develop their skills, strengths and talentsHave a good idea of the type of wider community resources and organisations availableBe comfortable dealing with difficult or complex situationsAre likely to have experience that includes for example: mental health support, education, training and / or leading activitiesYou will need to be able to participate in our 24 hour shift rota system and our on call rotaWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes for example,You will be allocated a Buddy during your probationary period and will receive regular 1:1 supervision sessions and an annual appraisal with your Line Manager.26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Street Outreach & Engagement
Conduct street-based outreach to identify and engage individuals sleeping rough or at immediate risk of rough sleeping.
Build trusting relationships through consistent, respectful, and non-judgemental engagement.
Respond to referrals, intelligence, and reports of rough sleeping in a timely manner.
Assessment, Casework & Housing Pathways
Carry out initial assessments and contribute to personalised support plans.
Support individuals to access emergency accommodation, supported housing, and longer-term housing solutions.
Provide advocacy and practical support including attending appointments, supporting documentation, and helping individuals navigate services.
Identify barriers to housing and work with relevant services to address these barriers.
Hub-Based Support & Integrated Working
Deliver support both on the streets and within service hubs or drop-in environments.
Assist with assessments, engagement, and casework within the hub setting.
Support access to multi-agency services including health, welfare, housing advice, and specialist support.
Risk Management & Safeguarding
Conduct dynamic risk assessments during outreach activities.
Identify safeguarding concerns and take appropriate action in line with safeguarding procedures.
Work with individuals who may present complex needs or challenging behaviour, using de-escalation techniques where necessary.
Ensure individuals are offered emergency accommodation during severe weather periods where applicable.
Partnership & Multi-Agency Working
Work closely with housing providers, local services, healthcare teams, mental health services, substance misuse services, and community organisations.
Participate in multi-agency meetings and coordinated case management.
Promote a collaborative approach to ensure individuals receive joined-up support.
Recording, Data & Service Intelligence
Maintain accurate and timely case records and outreach logs using case management systems.
Record verified rough sleeping activity and emerging trends to support service planning.
Teamwork & Service Delivery
Work flexibly as part of a rota which may include early mornings, evenings, weekends, or nights.
Follow health and safety procedures, including lone working policies and dynamic risk assessment.
Experience & Knowledge
Experience working within homelessness services, rough sleeping outreach, supported housing, or related support roles.
Knowledge of safeguarding principles and risk management.
Awareness of the barriers individuals face when accessing housing, health, and statutory services.
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