he successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months. In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them- Support clients with move-on and help them progress towards independence- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities- Prepare the accommodation for new clients to move into and support clients to settle in- Send daily occupancy lists to the council- Be responsible for cleaning tasks and domesticated duties within the accommodation- Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completedTo apply for this role, you must have;- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Effective collaborative working- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures- High level understanding of professional boundaries and ability to maintain boundaries- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills....Read more...
AA Euro Healthcare is recruiting Relief Social Care Workers to support services in Limerick City, working with individuals experiencing homelessness and complex needs.This is a flexible agency role, supporting clients in achieving stability, recovery, and independent living through trauma-informed, person-centred care.About the RoleAs a Social Care Worker, you will support individuals with housing, health, recovery, and life skills development, working collaboratively with multidisciplinary teams and external services. You will play a key role in helping clients move towards secure housing and independent living, while ensuring a safe and supportive environment.Key Responsibilities
Deliver person-centred, trauma-informed care using a harm-reduction approachSupport clients with housing access, life skills, budgeting, and wellbeingDevelop and implement care plans, risk assessments, and case management plansMaintain accurate records and participate in case reviews and team meetingsSupport clients who may present with challenging behaviour or complex needsEnsure health & safety, hygiene, and infection control standards are maintainedWork collaboratively with HSE, local authorities, and external agenciesPromote client engagement, independence, and community integration
Requirements
QQI Level 7 Degree (or higher) in Social Care or a related disciplineExperience working with homelessness, addiction, mental health, or vulnerable groupsStrong understanding of trauma-informed care and harm reductionExperience in case management, care planning, and risk assessmentExcellent communication, organisation, and report writing skillsAbility to work independently and as part of a teamFull driving licence and access to own vehicleEligible to work in Ireland (no sponsorship available)
If you are passionate about supporting vulnerable individuals and want to gain experience in homeless and recovery services, we would love to hear from you.Please apply with your up-to-date CV for immediate consideration.....Read more...
About The RoleWe have an exciting opportunity for an Independent Living Skills Coach to join our team in Preston.Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement, you will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. Assessing needs, building trust, enabling and unlocking our clients potential to live independently, you will need to get to know your clients, enhance their social integration and abilities by encouraging them to participate in social and leisure programmes, help residents with their support needs and with the practicalities of everyday living.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rolling rota of waking night shifts (9:30PM - 8AM). You will work every other weekend. Temporary cover is required for approximately 3 months.
In this position, you will be expected to;- Conduct welfare checks on all clients- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Carry out cleaning duties- Cover reception, including answering phone calls- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Maintain clear, accurate records- Manage the security of the buildingTo apply for this role, you must have;- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Experience of conducting welfare checks- Experience of managing challenging behaviour, including responding calmly to emergencies and crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development....Read more...
About The RoleExciting opportunity for a Night Concierge based in our supported housing service at Newhaven FoyerAt Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge you will need to:Get to know and build the trust of our clientsTo acquire and provide up to date and accurate information relating to clients and the service as a whole.To undertake any necessary training/personal development identified by the Line Manager.To contribute the Key Performance Indicators set for Self, Scheme, and the wider association.A Night Concierge will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsPlease note that On‑call is shared among the team on a rolling four‑week rota and runs from 8pm to 8am for overnight cover, and 8am to 8pm for daytime on‑call.About The CandidateIn return, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Support the delivery of housing quality assurance activities, including audits, file reviews and service inspections
Assist in reviewing case files, tenancy records and support plans to ensure compliance with policies and standards
Identify areas of good practice and areas for improvement
Record audit findings accurately using QA systems and templates
Training Outcome:The apprentice will complete a Level 3 apprenticeship (e.g. Housing & Property Management or equivalent) through structured training, mentoring and practical experience. They will develop competence in quality assurance processes, housing compliance, auditing, data handling, communication and service improvement, while building knowledge of housing legislation and standards to work in the housing sector.Employer Description:At Bedspace, we're all about making a real impact to people's lives. We’ve made it our mission to do one thing: transform the lives of the people we support and care for. With a dedicated team of over 300 people, we're on a mission to provide housing and support to those who need it most, whether they are seeking asylum, transitioning out of care, or facing homelessness. Our ultimate aim is to give people the support and skills they need to achieve sustainable long-term independence. Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
About The RoleHelp us to support some of the most vulnerable people at Calverley Hill Service as they progress from being homeless, to being supported to being independent.About the Role of Housing Management Officer:At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Housing Management Officer, you will need to:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingAbout You:A Housing Management Officer will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsShift pattern is 7 days a week (8am to 10pm). Shifts are 8 hours: 7.5 working hours with a 30‑minute break.A 6‑month fixed‑term contract with the possibility of becoming permanent.About The CandidateOur BenefitsIn return for your commitment, we offer a supportive workplace and a strong benefits package including:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 days plus an extra day off on your birthdayWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportOne paid volunteering day per yearCycle to Work Scheme
Discounted private medical insuranceOccupational Sick PaySupport to learn and develop your career About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
To provide day to day contractual, administrative and operational support to the Tree team in delivering the Groups Tree Strategy
To be accountable for the collection and accurate recording of customer data along with processing and handling of asset data within defined timelines
Customer liaison and a high degree of customer care will be required along with an ability to deal with high volumes of enquiries and complaints via email and telephone
Work in conjunction with the Tree Officers, Tree Lead, internal teams and contractors to assist in specifying works, issuing jobs to contractors and updating systems following completed works; ensuring accuracy and value for money
Work towards completing a Business Administration Level 3 apprenticeship standard
Training Outcome:A place to progress.
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.Employer Description:Orbit was established in 1967 by two people on a park bench contemplating how to tackle homelessness. The passion they felt about the inequality in the access, scale and quality of available housing was channelled into positive action, and Orbit was created.
Our purpose today is every bit as important as it was when Orbit was founded. We now manage around 45,000 affordable homes in in the Midlands, East and South East of England, and build around 1,500 new affordable homes every year.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
My client is a fantastic charity with huge ambitions to support as many at risk young people as they can.
Their specialism is bespoke mentoring packages to young people who are in care, at risk of or are offenders, mental health and youth homelessness.
My client is looking for a Youth Support Coordinator based in Slough, this is a home based role with travel in the local community.
The Youth Work Support Coordinator is paying £28,738 plus mileage and expenses. This role is a Monday to Friday post with flexible start and finish times available.
As a Youth Work Support Coordinator, your role will be to
Manage a case load up to 20 young people
Operational management of the mentor delivery service
Manage a team of specifically selected volunteer mentors
Onboard brand new referrals including to undertake initial assessments and select the best fit volunteer mentor
Oversee the mentor support being delivered, risk assess and safeguarding your young people.
Signpost relevant resources and services to your young people
Your case load will be in Slough so you will need to be able to drive and live locally to Slough as this role will involve majority of your time in the community. This role is home based with necessary travel in and around the community.
The successful candidate must have
Hands on experience working with young people in a relevant setting (youth work, children’s social care, young offenders or youth justice, community youth services)
Knowledge of safeguarding young people, understanding of difficult backgrounds and the difficulties at risk young people face
Experience in delivering activities and services to young people
Driving License with own vehicle due to role requiring travel in the community
If you are based in Slough, working with young people and would like a more operational role with flexible working times plus home working, apply here!....Read more...
My client is a fantastic charity with huge ambitions to support as many at risk young people as they can.
Their specialism is bespoke mentoring packages to young people who are in care, at risk of or are offenders, mental health and youth homelessness.
My client is looking for a Youth Support Coordinator to cover Buckinghamshire, primarily Aylesbury. This is a home based role but will require regular travel to and around Aylesbury and Bucks.
The Youth Work Support Coordinator is paying £28,738 plus mileage and expenses. This role is a Monday to Friday post with flexible start and finish times available.
As a Youth Work Support Coordinator, your role will be to
Manage a case load up to 20 young people
Operational management of the mentor delivery service
Manage a team of specifically selected volunteer mentors
Onboard brand new referrals including to undertake initial assessments and select the best fit volunteer mentor
Oversee the mentor support being delivered, risk assess and safeguarding your young people.
Signpost relevant resources and services to your young people
Your case load will be in Slough so you will need to be able to drive and live locally to Slough as this role will involve majority of your time in the community. This role is home based with necessary travel in and around the community.
The successful candidate must have
Hands on experience working with young people in a relevant setting (youth work, children’s social care, young offenders or youth justice, community youth services)
Knowledge of safeguarding young people, understanding of difficult backgrounds and the difficulties at risk young people face
Experience in delivering activities and services to young people
Driving License with own vehicle due to role requiring travel in the community
If you are based in Aylesbury, working with young people and would like a more operational role with flexible working times plus home working, apply here!....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2 months.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct key working sessions resulting in short-term support plans- Complete comprehensive risk and needs assessments- Build strong relationships with individuals and professionals to ensure tailored, wraparound support- Provide 1:1, group, and community support, including advocacy, life skills development, and confidence-building work- Respond with compassion to the challenges of complex needs within a psychologically informed environment- Respond to referrals promptly, using assessments as a foundation for building trust and showing a consistent support approach- Enable people to move through services smoothly, removing barriers where possible- Support clients to reconnect to their local authority areas, resettle into longer-term accommodation, or access other relevant services- Apply specialist knowledge (e.g. around substance use or mental health) to risk assessments and safety planning- Build positive working relationships with external partners and internal teams to support coordinated care- Assist residents in claiming and maintaining benefits and managing rent responsibilities- Carry out room checks and health & safety tasks with sensitivity, respecting personal space and experiences- Monitor rent accounts with the housing team, following up on discrepancies- Use trauma-informed approaches during housing management activitiesPlease note: this role involves lone working.To apply for this role, you must have;- Experience working with homelessness- Experience helping people to identify personal goals and supporting them through a process of change- Experience managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations- Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience- Understanding of professional boundaries and their importance when delivering trauma-informed support- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks....Read more...
We are lThe successful candidate will be required to work 37.5 hours per week, working Monday - Friday, between the hours of 8AM - 8PM (usual working hours are 9AM - 5PM). Temporary cover is required for approximately 3 months. Please note: you will be based across two accommodation sites which have 5 units each, and 7 outreach flats.In this position, you will be expected to;- Manage a team of 4 Progression Coaches, Night Progression Coaches and Outreach Workers- Build and manage local relationships, including regular meetings with commissioners, stakeholders, delivery partners and other service providers for homelessness services- Hold specific responsibilities for ensuring the safety of the building for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting- Liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service- Ensure budgets are maintained as directed by the Executive Director of Finance and Resources and are managed throughout the year by working with the finance team and Assistant Director using its systems and processes- Ensure the highest standards of support for young people are provided and maintain effective and efficient housing management practices, delivering KPI targets in both areas- Work within the organisations model of Acceptance and Commitment Therapy informed delivery to support clients to understand and act on their values, strengths, and long-term vision for their future- Ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.To apply for this role, you must have;- Experience leading a team, setting clear goals and ensuring continuous improvement to delivering a quality service to clients.- Commitment to developing and motivating a team through mentoring, coaching and feedback, ensuring your team is well equipped to achieve a quality-run service- Strong analytical skills with the ability to assess complex situations, identify potential risks and implement effective solutions within a dynamic and complex environment- Excellent interpersonal skills communicating with a range of stakeholders including clients, external partners including commissioners, medical professionals, local authorities and housing providers.- Experience in building and maintaining relationships both internally and externally- Ability to analyse data and make informed decisions based on reports and KPI'sPlease note; easy on street parking is available....Read more...
Support quality assurance activities across HR processes, including audits, file checks and compliance reviews
Review employee records and documentation to ensure accuracy, completeness and compliance with policies
Assist in monitoring key compliance areas such as safer recruitment, training records and HR documentation
Record findings from audits and checks using internal systems and templates
Identify any errors, risks or areas for improvement and escalate these appropriately
Support the production of reports and summaries to highlight trends, themes and areas of risk
Work with HR and operational teams to follow up on actions and improvements
Maintain accurate and organised records in line with data protection and confidentiality requirements
Attend team meetings, training sessions and apprenticeship learning activities
Develop knowledge of HR processes, employment standards and quality assurance frameworks
Training:Training plan has not been agreed yet.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may progress into a permanent role within the organisation, such as a Quality Assurance Officer, HR Administrator or Compliance Officer.
There will be opportunities to further specialise in areas such as quality assurance, HR compliance, auditing or data analysis, depending on individual strengths and organisational needs.
The role provides a strong foundation for progression into more senior positions, including Quality Assurance Lead, HR Advisor or Governance roles.
The apprentice may also have the opportunity to undertake further training or higher-level apprenticeships to support their continued development and career progression.Employer Description:At Bedspace, we're all about making a real impact to people's lives. We’ve made it our mission to do one thing: transform the lives of the people we support and care for. With a dedicated team of over 300 people, we're on a mission to provide housing and support to those who need it most, whether they are seeking asylum, transitioning out of care, or facing homelessness. Our ultimate aim is to give people the support and skills they need to achieve sustainable long-term independence. Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
About The RoleImagine this…A resident has just moved into West Farm after months of instability. They’re unsure, maybe guarded, but you start by cooking a simple meal together. Over time, you help them learn to budget, manage a tenancy, and rebuild confidence. You’re not just teaching skills, you’re helping someone believe they can thrive independently, while knowing they’ve got someone they can trust walking alongside them.The opportunityWorking Weekends as an Independent Living Skills Coach / Support Worker, you’ll walk alongside them, helping them cook a meal, budget for bills, apply for college, or simply believe in themselves again.Please note this vacancy is 15hours working at a weekendWhat you’ll be doingAct as a coach and keyworker, co-creating 'My Journey' plans with young people.Support working with our residentsBuild supportive relationships rooted in trust and respect.Deliver life skills sessions, activities and accredited programmes.Support young people before, during, and after they move on to independence.About The CandidateWhat we’re looking forA natural coach — someone who can inspire, guide and encourage.Empathy for young people with complex needs and resilience when challenges arise.Creativity to find solutions that unlock potential.Support WorkingAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
This role provides an opportunity to begin a career in customer engagement and community impact. Applicants should be enthusiastic, people‑focused, and motivated to contribute to meaningful service improvement. The post supports our commitment to ensuring residents have a clear and influential voice in shaping the services we deliver.
Key Responsibilities
Deliver customer engagement activities, events, and workshops
Gather customer feedback, conduct surveys, and support the analysis of customer needs
Support community‑based projects that promote inclusion and wellbeing
Develop knowledge of how customer insight shapes policy development, service delivery, and decision‑making
Collaborate with colleagues across emh to build practical sector knowledge
Development and Benefits
Opportunity to achieve a recognised apprenticeship qualification
Hands‑on experience in customer engagement and service improvement
Guidance and support from experienced mentors
Development of skills and confidence to pursue a career within housing or customer‑focused services
Please note: No prior experience is required; enthusiasm and a genuine desire to make a positive impact are essential.Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to complete Functional Skills if they do not already hold an exemption)
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas.
Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do.
Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs.
Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy‑efficiency programmes.
Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Monday- Friday
9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
At Change Grow Live Coventry, as a Recovery Worker Apprentice, you will be working towards the Adult Care Level 2 apprenticeship, over the duration of 18 months, alongside your daily roles and responsibilities.
The focus of this role is to provide intensive key work to families who have drug and/or alcohol misuse issues which could potentially put their children, families or themselves at risk. Workers will work to help families overcome complex problems which will enable them to become reintegrated into society. This role will cover operational sites as required, including community locations and family homes. This includes working with adults and young people with a history of substance misuse.
Your roles and responsibilities will include:
Supporting service users from point of entry into the service and through their treatment/recovery journey
Providing screening, assessment, and recovery planning and onward referral
Reducing drug and alcohol related harm to service users and the wider community
Promoting carer, service user and community involvement
Providing advocacy for access to partnership services
Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination
Provide high quality support and interventions to families with a multi-disciplinary Safeguarding team
Work closely with local Social Services Teams and Family Intervention Projects
Promote family members involvement to improve outcomes for children
Present cases at The Beacon Clinical meetings for Multi-disciplinary discussion where a change in circumstances/behaviour potentially changes the service users risk profile
Review ongoing care and treatment liaising closely with the full range of specialist works within the multi-disciplinary team both within The Beacon and the Family Safeguarding Team
Work in partnership with other agencies and carry out joint key working to enable effective engagement and movement from semi structured psychosocial interventions to promote recovery
Change Grow Live offer some fantastic benefits which include;
Health Checks
Help paying for childcare
Cycle to work scheme
Food intolerance and allergy testing
Gym flex
Life insurance
Will Writing Service
Employee assistance programme
Please note that before employment can commence an enhanced DBS check will need to be carried out.Training:
Adult Care Worker Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
On going training and development
Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems. Working Hours :37.5 hours a week- exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months - possible extension due to performance Please note; you'll be managing 6 accommodation-based services across the Bromley borough. The services consist of one 24 hour staffed service with 14 bedspaces, one 6 bed Mother and Baby Unit and four supported housing schemes.In this position, you will be expected to;- Responsible for the safe and high-quality delivery of the Bromley supported accommodation service- Manage 2 Senior Progression Coaches, 6 Progression Coaches and 1 Housing Management Worker- Oversee delivering a trauma informed and outcome focussed service for young people experiencing homelessness, ensuring all clients are safe and working towards living independently- Clients may have complex needs, including mental health, substance use, being at risk of exploitation, gang involvement, family mediation, and needing access to employment, training, and education, and you will be responsible for working collaboratively with other agencies to ensure their needs are met- Work with external partners and agencies to maximise opportunities for clients to access safe secure housing and employment, training and education- Lead the day-to-day work of the organisation within the borough, developing borough wide strategic partnerships- Ensure Safeguarding procedures are followed and managed appropriately, reporting any relevant issues in accordance with project and borough wide procedures in a timely manner.- Have clear responsibilities for KPI reporting, data submission and compliance with the supported accommodation contracts- Ensure that quarterly reporting is completed in a timely manner and represent the organisation at commissioning meetings- Responsible for managing the service budget, minimising expenditure and maximizing income to ensure the service meets its budgetary KPI's- Responsible for rental income from clients, ensuring it is collected in a full and timely manner- Oversee void management of the properties ensuring that empty rooms become available within agreed timeframes- Oversight of health and safety and legal compliance across the accommodation sites working closely with the landlords for these projects- Have an active participation in Bromley's community of practice and relationship-building with local stakeholders as well as attending and hosting neighbourhood meetingsTo apply for this role, you must have;- Experience of managing a service, preferably in a support setting and experience working with young people who have complex needs, including mental health and substance use- Significant experience of service delivery excellent and continuously improving performance, this includes contract compliance, KPI reporting both internal and external and quality of service- Experience meeting and exceeding contract requirements with a powerful positive impact on outcomes for clients and high levels of partnership and involvement from clients, staff, volunteers and key stakeholders- Experiencing of supervising the work of others- Experience using Risk Assessments and Support Planning- Experience managing key strategic partnerships with other professionals including funders and commissioners using a coordinated, multi-disciplinary approach- Experience of managing buildings, budgets and expenditures- Experience of operating safeguarding requirements and procedures- Commitment to promoting an environment which has the highest regard for the Health and Safety of others- Good literacy, numeracy and IT skills- Desirable; experience managing a staff team across dispersed sitesPlease note; parking is available at all the sites....Read more...
To support the Sales and Marketing team by acting as a first point of contact for customer enquiries and providing high‑quality administrative assistance. The role will support the efficient progression of asset disposals, staircasing, shared ownership re‑sales, re‑mortgages, transfers of equity and HomeBuy loan redemptions, while developing knowledge, skills and experience through structured learning and on‑the‑job training.
Key Objectives:
Learn and develop the skills required to support property sales and disposals activity in a regulated environment
Act as a first point of contact for property sales and disposals enquiries, delivering a positive and professional customer experience
Provide accurate, timely and customer‑focused information under guidance from senior colleagues
Ensure enquiries and cases are handled efficiently, accurately and in line with internal procedures and regulatory requirements
Maintain high standards of data quality, record keeping and customer communication
Work collaboratively with the wider Sales and Marketing Team to support performance, income and customer satisfaction targets
Provide day‑to‑day administrative support for asset disposals, staircasing, shared ownership re‑sales, re‑mortgages, transfers of equity and HomeBuy loan redemptions
Update internal systems with customer communications, case progress and key milestones
Actively participate in training, mentoring and development opportunities as part of the apprenticeship programme
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.
The start date for this role is negotiable depending on individual circumstances.Training:
Business Administration Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position.Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas.
Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do.
Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs.
Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy‑efficiency programmes.
Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Supporting provision of a comprehensive housing & estate management service, making a positive contribution to our communities
Principal Duties and Responsibilities:
With support from the assistants provide a service for the emh homes Communities teams, answering enquiries and meeting service requests
Assist with enquiries, calls, workflows and external emails regarding referrals or issues that require further knowledge delivering excellent customer service
Support the senior housing officers and the customer contact centre in resolving queries at first point of contact
Support customers with housing related queries
Assist customers with expressions of dissatisfaction or complaints
Ensuring strong document management processes and safe storage of key documents relating to tenancies
Co-ordinate arrangements for team events
Raise and monitor orders in accordance with financial regulations and standing orders
Update housing management and external systems in relation to any changes of tenancy
Support with digital systems
Collate information for customers as required
Support teams in collating customer profiling information
Understand customer circumstances
Work in partnership with property services colleagues in managing decants following serious incidents and in cases of property related damage/ disrepair / gas access/ signage and cases of concern
The start date for this role is negotiable depending on individual circumstances.
Please note:
We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application
Training:
Customer Service Practitioner Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to sit maths and English Functional Skills if they do not already have the exemptions)
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position within the Communities team or progress further within the organisation onto a suitable pathway
Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas. Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do. Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs. Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy-efficiency programmes.
Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Monday- Friday, 09:00- 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
About The RoleAre you excited by large-scale investment programmes, transforming homes, and leading high-impact capital projects? If yes then this could be the role for you.We’re looking for a skilled and driven Capital Works Manager to lead major programmes across our organisation.What will I be doing?You’ll lead the planning and delivery of our capital investment programme – shaping the future of our homes. You will:Deliver major repairs, refurbishments and planned programmesLead the management of the Voids ProgrammeManage the Major Fire Works ProgrammeConduct surveys and technical scopingDevelop specifications, tenders and contract documentationEnsure regulatory and building safety complianceManage contractors to ensure quality, performance and value for moneyOversee project budgets and report to senior stakeholdersSupport sustainability and decarbonisation initiatives (including Warm Homes Wave 3)Engage residents to ensure considerate project deliveryMaintain high-quality asset data and recordsThis is a highly visible role requiring regular travel nationally.About The CandidateWhat do I need to apply?
Degree or HNC/HND in Building Surveying, Construction, Engineering or similarProfessional membership (RICS, CIOB, APM, CIBSE or MIET) or working towardsExperience delivering capital works programmesStrong technical and contract management knowledgeUnderstanding of CDM and building safety regulationsStrong fire safety legislation knowledgeStrong stakeholder engagement skillsThis is a great opportunity for someone who loves hands-on project delivery and making a tangible difference.What’s in it for you…
Competitive salary packageGenerous annual leaveHybrid working with flexibilityWellbeing and health benefitsA culture rooted in inclusion, respect and empowermentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 2 months. Please note: this is a hybrid working role which involves supporting clients across the community and occasionally working from home.In this position, you will be required to:- Hold a caseload of 10-12 key clients and undertake regular key working sessions resulting in agreed action plans that are SMART and promote progression through the pathway- Lead on assessing eligibility and suitability of potential of new clients referred into the service- Conduct strengths-based Welcome Interviews with prospective clients using a range of specialist assessment and personalised support planning tools- Co-produce initial support, safety and move-on plans- Assess client risk and develop risk management strategies with the client, housing provider, and other services delivering mutual support- Assist clients in making successful claims for welfare benefits, including Housing Benefit / Universal Credit, Council Tax Support where necessary, and ensure that they are maximising their income- Accompany clients in person to assessments, viewings and sign ups with housing providers, and to accompany clients to other visits and other services where appropriate- Identify and assess current and underlying or unmet physical and mental health needs for prospective and new clients and support them to access and engage with health services to better manage their health and wellbeing- Be duty lead within a rota, including dealing with the referral inbox, phones, post, and all other duty enquiries- Arrange and Carry out Welcome case reviews, at times with other services, after a client has moved into a Clearing House tenancy- Work in partnership with other Departments and external community agencies in order that client needs are assessed and can be met- Take part in organising, facilitating and delivering activities, drop-in sessions or groups in response to identified client needs or as part of a project wide programme of group work- Support clients that are ready to move into work, education, or training by assisting them to access suitable courses or placements.Please note: this role involves lone workingTo apply for this role, you must have;- Experience and understanding of the range of approaches appropriate to working with Mental and Physical health & wellbeing, Current drug and / or alcohol use, Safeguarding and Risk Management / Safety planning, Social Inclusion, Financial Inclusion, Tenancy related support e.g. Managing Bills / Debts / Arrears, Anti-Social Behaviour- In-depth understanding of client needs assessment, onboarding processes, and move-on planning- Knowledge of, and willingness to learn, about common health issues & the barriers to health access that people experiencing homelessness may encounter- Knowledge of housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing), and of access to alternative provision (e.g. Supported Housing pathways, emergency accommodation)- Ability to use a range of personalised assessment and support planning tool and approaches, including motivational interviewing, strengths based and trauma informed support interventions, to deliver best practice initial assessments and casework to clients- Ability to deliver successful move in and resettlement support to enable clients to settle into and manage their own tenancy- The ability to motivate people to move towards an appropriate level of independence and inclusion.- Ability to effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.- Ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.Please note: travel expenses can be claimed for this role....Read more...
To deliver frontline customer services effectively over all our multimedia channels. These include telephone, e-mail, web, text phone and SMS
To employ a high standard of customer care in all customer contacts, internal and external
To provide administrative support as required
This post is subject to a basic DBS clearance
Principal Duties and Responsibilities:
To deliver frontline customer services effectively over all our multimedia channels. These include telephone, e-mail, web, text phone and SMS
To employ a high standard of customer care in all customer contacts, internal and external
To provide administrative support as required
In particular to:
Handle all multimedia queries, and resolve them promptly in a helpful, respectful and courteous manner
Providing a tailored service for our diverse customer base
Interpret repair queries and respond within set guidelines including instructions to contractors
Tenant arrears – sending standard letters as generated by Orchard in accordance with Income management policy
Providing advice, including welfare benefits, updating our records, liaising with relevant officers and making appropriate agreements to repay
Deal with lettings queries as appropriate for the LA region
To keep accurate records of involvement and action taken and to ensure that all records, computerised and manual are kept up to date
To contribute positively to the CSC team to ensure effective operation of the CSC, which also includes the Customer Experience Team
To communicate/liaise with other departments, offices and external bodies to ensure the efficient, professional and effective provision of services
Promptly refer calls that cannot be dealt with to the appropriate member of staff. Maintain regular and effective liaison with group-based staff
To undertake administrative duties as requested. Examples would include word processing, data input, post, photocopying, faxing and stationery management
The start date for this role is negotiable depending on individual circumstances.Training:
Customer Service Practitioner Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to sit maths and English Functional Skills if they do not already have the exemptions)
Internal relevant training courses as required for the job
Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position within customer services or progress further within the organisation onto a suitable pathway.Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas. Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do. Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs. Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy-efficiency programmes. Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :7 hours per day between Monday - Friday, 8.00am - 6.00pm (annualised hours contract), meaning shift patterns are given in advance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
An excellent opportunity has arisen for an apprentice to work for EMH in the Money Matters Team, based at our Coalville office.
This varied and exciting role will enable you to develop a wide range of skills and experience in general administrative tasks, such as maintaining and updating spreadsheets and databases, handling printing, scanning, and postal duties. Additionally, you will engage with customers via phone and email.
If you have a passion for delivering a great service and an interest money management, this may be a perfect opportunity.
Full training will be provided in line with the company’s standard operating procedures.
Principal Duties and Responsibilities:
Providing general administrative support including:
Writing and sending emails, letters and electronic messages
Printing
Scanning documents
Basic data entry into our software systems
Updating spreadsheets
Customer Service:
Answering the telephone and making outbound calls
Booking appointments and appointment management
Supporting tenants to set up email accounts and actively use our customer self service portal
Ordering items and processing invoices
Adhering to data protection and confidentiality requirements
Special Instructions
To uphold the vision and values of the emh group and emh homes
To attend fire drills and staff meetings
To attend training events as required
To recognise and promote emh group’s Equality and Diversity Strategy
Please note:
We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application
The start date for this role is negotiable depending on individual circumstances.Training:
Customer Service Practitioner Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to sit maths and English Functional Skills if they do not already have the exemptions)
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position within the team or progress further within the organisation onto a suitable pathway
Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas.
Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do.
Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs.
Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships jobs, training, skills and enterprise, promoting financial inclusion and delivering energy‑efficiency programmes.
Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Hours between 9.00am – 5.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
About The RoleDo you want a role where no two days are the same and where your technical skills help deliver safer, better homes? If so, this could be the perfect opportunity for you!We’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join ourAsset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.Reporting to the Regional Asset Manager, you’ll play a key role in supporting the delivery of our asset strategy across your region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsManage the Multi Skilled Operative (MSO) in your regionEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on our sites and services in the North is essential.About The CandidateYou’ll bring:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.What’s in it for you…
Competitive salary31 days annual leave + bank holidays + birthday leaveHybrid working (with regular regional travel)Pension scheme and wellbeing benefitsA supportive, inclusive culture rooted in purposeAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleThis is an excellent opportunity for an experienced HR Business Partner who has specialised in employee relations, to take a main role in helping to build organisational and people capabilities across Salvation Army Homes through implementing and delivering effective HR strategies and programmes.The post holder will work alongside the People Services Team and support the Senior People Partner (ER) to provide a proactive, professional, and high-quality Human Resources service that meets customer needs and organisational objectives.The post holder will work with managers to deliver change management programmes including TUPE transfers, redundancy and service re-organisations and ensure processes are dealt with in a timely and professional manner, escalating to the Senior People Partners as appropriate.This role will be responsible for ensuring managers are supported to deal with any employee relations matters appropriately, providing them with a proactive, professional, and high-quality Human Resources service.Please see Job Description for full details. Working arrangements: This is a hybrid role. You will work primarily from home but will need to occasionally attend the London Office (Denmark Hill)The postholder must live between London and Devon, in the South West of England, to ensure reasonable travel distances to both services and the London office.Please note that the interview will be held on London (Denmark Hill) on the 18th May.About The CandidateYou will instinctively work in a manner that aligns fully with our values and behaviours, demonstrating energy and passion, along with a positive, can-do attitude in your daily contribution as a People Partner in transforming lives.You will have significant employee experience, up-to-date employment law knowledge and experience of working closely with managers at all levels within an organisation as a professional and trusted partner.Benefits:In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
