Community Manager- Supported Housing & Homelessness Services Oxford Full Time – 37.5 hours per week (7-day rota) Salary: £45,000 – £50,000 per annum (DOE) Permanent
About the role
We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team.
This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness.
This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community.
Key responsibilities
Operational management of a 24-bed supported accommodation service and additional move-on housing
Leadership, line management and development of support staff and volunteers
Oversight of safeguarding, risk management and psychologically informed environments (PIE)
Ensuring high occupancy levels, effective referrals and timely move-on outcomes
Managing needs assessments, support planning and casework systems (CRM)
Working closely with social enterprise, learning & development and fundraising teams
Health & Safety, facilities and premises management
On-call rota participation and emergency response management
Contributing to organisational strategy as part of the senior management team
About you
You will bring:
Significant experience in a supported housing, homelessness or vulnerable adults setting
Proven leadership and people management experience
Strong knowledge of safeguarding, trauma informed practice and strengths based approaches
Experience working with individuals with complex needs, including mental health and substance misuse
Excellent communication, report-writing and stakeholder engagement skills
Confidence managing challenging situations calmly and professionally
A strong belief in equality, dignity and the potential of every individual
Desirable experience includes:
Housing management or supported accommodation qualifications
CRM systems such as Homeless Link In Form
Charity, social enterprise or not-for-profit sector experience
What’s on offer
Salary of £45,000 - £50,000 per annum
33 days annual leave (including bank holidays)
Employer pension contribution (up to 5%)
Flexible working options (role-dependent)
Enhanced wellbeing support and clinical supervision
Comprehensive induction, training and development
Inclusive employer committed to fair and values-based recruitment
Safeguarding
This role involves working with adults at risk and is subject to an enhanced DBS check. The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment.
Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026
Applications will be reviewed on receipt, so early application is encouraged.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
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The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM). Temporary cover is required for approximately 2 - 3 months, with the possibility of extension. In this position, you will be expected to;- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Act as key worker for a caseload of up to 5 clients, leading on risk and needs assessments and SMART, outcomes-based support plans.- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings- Maintain clear, accurate records- Manage the security of the buildingPlease note; this role involves lone working.To apply for this role, you must have;- Experience working with young people or those affected by homelessness- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Knowledge of risk assessments, support planning, safeguarding and health and safety procedures- Experience of managing challenging behaviour, including responding calmly to crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development- Essential; need to drive and have a car....Read more...
The 7 boroughs covered include Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow and Kensington & Chelsea.The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday covering 9AM - 5PM and 10AM - 6PM shifts. There is flexibility regarding the start/finish times, and you'll be required to work outside of these hours on occasion. Please note; this role involves meeting with service users in the community and their homes across West London and working from the Head Office (Southwark). There is flexibility to occasionally work from home.In this position, you will be expected to;- Hold a caseload of 15 - 20 clients (low - medium need) and conduct regular key working sessions, providing one to one support to ensure goals are identified and met- Complete comprehensive and ongoing risk and needs assessments- Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants- Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living and are positively involved with their own development- Where service users have moved in to accommodation, provide support through a programme of regular visits- Help service users to apply for benefits, complete relevant application forms, learn budgeting skills and manage money, including support to prioritise and pay bills and rent- Liaise and advocate with outside agencies, e.g. local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate- Manage collection of service charge and petty cash on shift- Deal with challenging behaviour in an appropriate and sensitive manner, keeping within the boundaries of policies and procedures and recording meetings and incidents appropriately- Ensure a safe and secure environment and maintain high standards of health and safety within the projectPlease note; this role involves lone workingTo apply for this role candidates must have;- Experience of working in a residential housing project for those experiencing homelessness- Knowledge/understanding of the principle causes and effects of youth homelessness- Experience working in a floating support environment- Experience holding a caseload, conducting support plans, risk assessments and needs assessments- Knowledge and experience of housing management and benefits system- A clear understanding of safeguarding requirements and professional boundaries- Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available- Ability to use IT to a level which will enable high quality reporting to be carried out, including Word, Excel, Outlook and Databases- Ability to take initiative and a willingness to work....Read more...
About The RoleWe have an exciting opportunity for an Independent Living Skills Coach to join our team in Preston.Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement, you will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. Assessing needs, building trust, enabling and unlocking our clients potential to live independently, you will need to get to know your clients, enhance their social integration and abilities by encouraging them to participate in social and leisure programmes, help residents with their support needs and with the practicalities of everyday living.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleAt Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. The Deputy Manager will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within North Somerset.Get to know and build the trust of our residentsEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingProvide line management to staff providing advice & guidance in order to sustain and develop staff performanceWork collaboratively with all agencies in North Somerset to ensure a young persons safety, development and ongoing pathway to independence.About You:A Deputy Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless young people, and / or supporting vulnerable people or groups,Have knowledge of requirements of commissioners and Ofsted regulations for supported housing.Understand or learn about community resources and organisations that can help our clientsParticipate in our 24 hour shift rota system which includes weekends, sleep-ins and additional payment for On call.About The CandidateBenefits of working as a Deputy Manager:In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days annual leave rising to 31 days (pro rata)A High Street shopping discount scheme (great savings both on and off-line)Pension with life assuranceHealth assistance programmeA full Induction Package and training relevant to the role
Training opportunities to aide your own personal and professional developmentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleA meaningful opportunity for an Engagement co-ordinator who can work closely with our own teams and the local community and voluntary sectors to develop and deliver activities to clients who are living in the service.The Engagement Co-ordinator will work with our teams and clients to:Deliver a weekly programme of participation activities/ session. This will include ensuring that you are also collaborating and utilising the skills of the following: -ColleaguesExternal AgenciesYoung peopleIn house with Salvation Army homes and other Foyers.Ensure that the sessions that are delivered are educational, practical and provide the opportunity to develop the skills and knowledge while the young person is on their journey at the service. This may include but is not limited to: -Sports/ fitnessCookingConsultationArts and craftsMoney managementDevelopment of independent living skillsPractical employability sessions e.g. CV writing, interview techniques.External trips and eventsJob fayresOpportunities to engage with education.Guest speakersActivity providersSpecialist practitioners e.g. life coach/ yoga teacher/ personal trainerPhotographyFilmographyMusicAttending Residentials away from the serviceAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives. You will be a confident and capable communicator, able to build trusting, professional relationships and have a high level of resilience.You will have good knowledge or experience of working with clients who have experienced homelessness or in a similar social care setting and will need to have a good idea of the wider community and voluntary sectors. Hours of work will be within a rota system that can be flexible based on your availability, which will include some evening and weekend shifts.Benefits of working as an Engagement Co-ordinator.In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleAre you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents?If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service Manager at Bruce House, providing high-quality accommodation-based support to young people aged 18–25. Many residents are partially independent and may be in education, training, or employment, using our flexible support to maintain their progress.This is a unique opportunity for a Service Manager to work using advantaged thinking approaches, ensuring the service meets all organisational and commissioned contract requirements.As Service Manager, you will play a key role in Salvation Army Homes, leading the team at Bruce House and putting residents at the heart of our vision. You will create an environment that delivers comprehensive, high-quality housing services and support.You will also nurture and develop your team, helping them assess needs, build trust, and unlock the potential of residents, transforming their lives in the process.We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged. About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring people and transforming lives?You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.With a good knowledge or experience of working with homeless people and / or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Connection Who?We are Connection Crew: a Social Enterprise providing teams of talented people to solve complex production challenges - from building epic stages to crewing iconic events and more – working across a range of sectors including events, construction and TV production.Almost 20 years in the making, multi-award winning, with 19k+ events under our belt!Our MissionWe're on a mission to provide opportunities for people affected by homelessness and facing barriers to work, to access training, mentoring and work in our crew. Ultimately, our goal is to help end homelessness and reduce inequality by supporting people to access work that works for them in the long run.We believe that to do right for people, we need to do right by the planet. From mapping and reducing our carbon footprint and waste, embracing eco-friendly practices, to working with partners who share our commitment to sustainability, we’re committed to helping build a healthier planet for future generationsWhat you'll be doingYou'll be working across London and further afield on events, film and TV locations, studios, construction sites, iconic venues, and more! The work is hard and the hours can vary drastically each week. You'll rarely be in the same place from one day to the next - which can be pretty exciting!A typical job could include:
building sets and stages for a festivalloading tonnes and tonnes of flight cases and equipment onto truckssetting up furniture, screens and sound systems for a conference at a 5* hotelinstalling modular systems on a construction sitemoving scenery and props on a film set
Who you’ll be
someone with a positive attitude and want to workphysically fitable to communicate effectively and work well in a teama problem solveralways punctual and able to work to deadlineshappy to pick up shifts around the clock (with breaks and time off, obviously, we're not monsters!) based on availability you set on our app
If you meet the criteria in the sections above, we want to hear from you! Useful experienceThe following are examples of useful (and desirable) experience, by no means essential to an application.
manual handling experience of any kind, preferably heavy liftingexperience of working with audio-visual systemsany experience of the events industry, construction, or film and televisiondriving license and experience of driving commercial vehiclesoperators of telehandlers, forklifts, cherry pickers or scissor liftsCSCS, SSSTS, SMSTS, PASMA
The ContractAt a glance:
Self-employedFreelance contract, with review after 3 Months. (you will need a UTR)London Living Wage (£13.85 today, moving to £14.80 by 1st May 2026)Flexible Working Hours
What this means for you:Freelance contract: No need to worry if you don’t have a UTR when you apply - you’ll just need to have it sorted by the time we’re getting you out on site, so you can invoice us for your timeLondon Living Wage Employer: You’ll earn a fair wage off the bat, reflective of the cost of London-living, as set by the Living Wage FoundationFlexible Working Hours: You set your availability on our dedicated app, giving you full control over when you're open to workLocation HQ: Units 1 & 2, St James Mews, 276 St James Road, London SE1 5JX. You won't be required to come into HQ regularly, as you'll be working across different venues every day. This job involves traveling all across London at all times of the day and night. If we send you out of London, we'll arrange the travel and accommodation.The Application ProcessBy clicking ‘apply’ you will be taken to our website.Next, submit your application by hitting the button and answering the questions. You don't need a CV to apply, but please do upload it if you want to share more about your experience.....Read more...
About The RoleExciting opportunity for a Deputy Manager to join our team at Bruce House, Westminster.Bruce House provides a high-quality accommodation-based support service for young people aged 18–25. Many are already more independent, and may be in education, training or employment, using support in a flexible way to help them sustain their progress.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. The Deputy Manager will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support service.Get to know and build the trust of our residentsEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingProvide line management to staff providing advice & guidance in order to sustain and develop staff performanceWork collaboratively with all agencies in North Somerset to ensure a young persons safety, development and ongoing pathway to independence.A Deputy Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless young people, and / or supporting vulnerable people or groups,Have knowledge of requirements of commissioners and Ofsted regulations for supported housing.Understand or learn about community resources and organisations that can help our client We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged.About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring people and transforming lives?You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.With a good knowledge or experience of working with homeless people and / or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Duties will include but not limited to:
Supporting tenants booking the facilities for meetings, market and events.
Arranging events.
Working closely with members of the community, external organisations and internal services.
Support external customer in books for meetings, market and events.
Showing potential new tenants around.
Marketing and website editing.
Carrying out routine maintenance checks.
Raising repairs with contractors as required.
Arranging the meeting/conference room as required.
Monitoring rent and payments for the hire of the facility.
Answering the telephone, taking messages and deal with routine enquiries.
Procurement and operational administration task.
Training:
Main places of work will be the Sunspot and the Town Hall, Clacton.
Virtual training sessions with time within working hours dedicated for course work.
External assessor so virtual assessment meeting.
Training Outcome:
Facilities Assistant/Coordinator.
Maintenance Worker.
Health & Safety Officer.
Office Manager.
With progression:
Facilities Manager.
Project Manager.
Space Planner.
Energy Manager.
Sustainability Manager.
Account Manager.
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea. It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday - 8:15am to 5:00pm
Tuesday - 9:15am to 5:15pm
Wednesday - 9:15am to 5:15pm
Thursday - 8:15am to 5:00pm
Friday - 8:15am to 4:45pm
The hours above exclude a one hour lunch break per day.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About The RoleThe Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way.To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing:
Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriateActing as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army HomesEnsuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etcCarrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talentsDeveloping and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. This role is known internally as Support Worker About The CandidateA Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:
Have experience of or knowledge related to working with homeless peopleHave experience of working with clients to overcome the barriers to effective resettlementProven ability to network with outside agencies and develop partnerships that support effective resettlement.Proven capacity to deal successfully with difficult and complex situationsCapacity to understand individual action plans, personal development programmes and need and risk assessmentBe a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Benefits of working as a Support Worker:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
To provide general office and customer service support including filing and photocopying and archiving of records
Paying, receiving and processing payments via computerised systems and the raising of debtor accounts under the direction of the Parking Case Officers Manager, Admin Support Officer
Receiving and processing related correspondence and applications
Dealing with related enquiries over the telephone or face to face in reception
Assist with ticket reconciliation's under the direction of Parking Enforcement Officers, Supervisors or Managers
Prepare and process applications for road closures under the direction of a Parking case Officer
Liaise with managers, other office staff, the public and other outside agencies as necessary under the guidance of the Parking and Operations Manager, Parking Case Officer, Section 106 and Play Officer and Cleaning Supervisor
To assist with the preparation of all team meetings within the Parking and Public Realm service including recording minutes, maintaining records of all meetings internally and with outside agencies and the general public
Provide support to the Parking and Operations Manager and Admin Support Officer
You will be expected to attend and record your entitlement of 20% off-the-job training that is provided either by the organisation or the training provider for the purpose of achieving the knowledge, skills and behaviours of the apprenticeship standard relating to this post
To assist with pitch bookings, record keeping, and staff time sheets
Any other duties requested
Training:
Customer Service Practitioner Apprenticeship Standard qualification at Level 2
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English, if required
Delivery will be in the workplace with an assessor or coach through a combination of assessment, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 month for an externally assessed end point assessment
A total of 15 months plus functional skills, if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training Outcome:
Upon completion there may be an opportunity to apply for further apprenticeship positions within the authority
There will also be opportunities to apply for vacancies within the local authority
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :The post holder will be required to work office hours, Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About The RoleDo you want a role where no two days are the same and where your technical skills help deliver safer, better homes? If so, this could be the perfect opportunity for you!We’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join our Asset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.Reporting to the Head of Asset Management, you’ll play a key role in supporting the delivery of our asset strategy across your region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsManage the Multi Skilled Operative (MSO) in your regionEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on sites and services is essential.About The CandidateYou’ll bring:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.What’s in it for you…
Competitive salary31 days annual leave + bank holidays + birthday leaveHybrid working (with regular regional travel)Pension scheme and wellbeing benefitsA supportive, inclusive culture rooted in purposeAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleDo you want a role where no two days are the same and where your technical skills help deliver safer, better homes? If so, this could be the perfect opportunity for you!We’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join our Asset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.Reporting to the Head of Asset Management, you’ll play a key role in supporting the delivery of our asset strategy across your region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsManage the Multi Skilled Operative (MSO) in your regionEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on sites and services is essential.About The CandidateYou’ll bring:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.What’s in it for you…
Competitive salary31 days annual leave + bank holidays + birthday leaveHybrid working (with regular regional travel)Pension scheme and wellbeing benefitsA supportive, inclusive culture rooted in purposeAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleDo you want a role where no two days are the same and where your technical skills help deliver safer, better homes? If so, this could be the perfect opportunity for you!We’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join our Asset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.Reporting to the Head of Asset Management, you’ll play a key role in supporting the delivery of our asset strategy across your region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsManage the Multi Skilled Operative (MSO) in your regionEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on sites and services is essential.About The CandidateYou’ll bring:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.What’s in it for you…
Competitive salary31 days annual leave + bank holidays + birthday leaveHybrid working (with regular regional travel)Pension scheme and wellbeing benefitsA supportive, inclusive culture rooted in purposeAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleAre you excited by large-scale investment programmes, transforming homes, and leading high-impact capital projects? If yes then this could be the role for you.We’re looking for a skilled and driven Capital Works Manager to lead major programmes across our organisation.What will I be doing?You’ll lead the planning and delivery of our capital investment programme – shaping the future of our homes. You will:Deliver major repairs, refurbishments and planned programmesLead the management of the Voids ProgrammeManage the Major Fire Works ProgrammeConduct surveys and technical scopingDevelop specifications, tenders and contract documentationEnsure regulatory and building safety complianceManage contractors to ensure quality, performance and value for moneyOversee project budgets and report to senior stakeholdersSupport sustainability and decarbonisation initiatives (including Warm Homes Wave 3)Engage residents to ensure considerate project deliveryMaintain high-quality asset data and recordsThis is a highly visible role requiring regular travel nationally.About The CandidateWhat do I need to apply?
Degree or HNC/HND in Building Surveying, Construction, Engineering or similarProfessional membership (RICS, CIOB, APM, CIBSE or MIET) or working towardsExperience delivering capital works programmesStrong technical and contract management knowledgeUnderstanding of CDM and building safety regulationsStrong fire safety legislation knowledgeStrong stakeholder engagement skillsThis is a great opportunity for someone who loves hands-on project delivery and making a tangible difference.What’s in it for you…
Competitive salary packageGenerous annual leaveHybrid working with flexibilityWellbeing and health benefitsA culture rooted in inclusion, respect and empowermentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence in Abbot Lodge, Salford making sure our residents are well and our building is secure.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.This is a part time role, and the shift pattern will be: Thursday to Friday, 8pm-9am. The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to eight weeksEncourage residents to follow house rulesMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleAt Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless. The Night Project Worker will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTVEnsure the safety and security of the residents, and support them with various needs whenever possibleConduct building checks, safety checks (eg fire safety) and maintain a security logEngage with vulnerable people who live in the serviceEncourage residents to follow house rules and to avoid inappropriate behaviourAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night project worker to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsBasic IT skills eg to enter information and access emailsThe capacity to diffuse sometimes difficult situations in a calm mannerGood time managementA willingness to work night shift on a rota basisBenefits of working as a Night Project Worker:In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days paid annual leave (pro rata) rising to 31 days, plus public holidaysA high street discount scheme (great savings both online and in-store)Pension with life assuranceHealth assistance programmeTraining opportunities to aide your own personal and professional developmentYou will be allocated a Buddy during your Probationary Period and will receive regular 1:1 Supervision sessions and an Annual Appraisal with your Line Manager.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExciting opportunity for a Scheme Manager based in Tunbridge Wells in our General Needs team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, providing support for over 55s who are in need of support and accommodation. As our Scheme Manager, you will need to:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday living, demonstrating care and compassionThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateOur Scheme Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:Support our residents ensuring their rights as tenants are upheld and monitor their wellbeing to identify when additional support is required, demonstrating care and compassionEnsure the premises are kept safe and secure, and that there is full compliance with statutory requirementsControl the potential loss of revenue by monitoring, reporting and taking action on voids and arrears to maximise incomeMaintain an efficient administration system which meets the needs set by saha for records and reports, complying with statutory or regulatory requirementsLiaise and maintain good working relationships with external contacts in order to facilitate referrals, support, payments and create a professional image of the associationSafeguard and promote the welfare of individuals and families that come to our attentionAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents.Working with our residents, you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme.About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.About The CandidateA Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.Benefits of working as a Tenancy Sustainment officer :
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to six monthsEncourage residents to follow house rules and to avoid inappropriate behaviourMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsThe capacity to diffuse sometimes difficult situations in a calm mannerGood time managementA willingness to work night shift on a rota basisIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston.This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes ResidentsYou will work with our Residents to increase their ability to sustain a tenancy when they leave our service.About The CandidateA Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.What we're looking for :
Demonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to enable young people to sustain a tenancyGreat verbal, written and influencing skillsAbility to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by sahaAble to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team membersWillingness to take part in outdoor/residential activity on occasionAbility to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career
About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExciting opportunity for a Scheme Manager based in Sheringham Close in our General Needs team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, providing support for over 55s who are in need of support and accommodation.As Scheme Manager you will manage a sheltered scheme for people over 55, ensuring the administration, management and maintenance of the scheme is in accordance with published standards and procedures. You will have care and compassion with the needs of residents and to promote the independence, dignity, choices, security, diversity, privacy, confidentiality, rights and wellbeing of residents. & encourage participation and involvement in the Scheme’s activities and with the wider community.About The CandidateOur Scheme Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:Support our residents ensuring their rights as tenants are upheld and monitor their wellbeing to identify when additional support is required, demonstrating care and compassionEnsure the premises are kept safe and secure, and that there is full compliance with statutory requirementsControl the potential loss of revenue by monitoring, reporting and taking action on voids and arrears to maximise incomeMaintain an efficient administration system which meets the needs set by Salvation Army Homes for records and reports, complying with statutory or regulatory requirementsLiaise and maintain good working relationships with external contacts in order to facilitate referrals, support, payments and create a professional image of the associationSafeguard and promote the welfare of individuals and families that come to our attentionThe postholder is responsible for fulfilling duties in relation to health and safety, that are relevant to their role, as set out in the Health & Safety PolicyIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleThe RoleReporting to the Head of People Services, you will play a pivotal strategic role in shaping an exceptional employee experience and building strong organisational and people capability. You’ll partner with leaders across the organisation to deliver effective people strategies, embed Equality, Diversity & Inclusion, and develop leadership capability across our workforce.You will lead a small team of People Partners, providing expert guidance on complex employee relations, organisation-wide change initiatives, workforce planning, and culture-building activities.This is an exciting opportunity for an experienced HR professional who brings credibility, compassion, and a proactive approach to enabling both people and organisational success.What you’ll bringYou will be an experienced People Partner (or operating at a more senior level) with a strong track record of supporting leaders in complex, fast paced environments. You will bring:Significant experience as a People Partner level or aboveComplex ER case management experienceStrong analytical, problem solving and data interpretation skillsLine management experienceAn understanding of trauma-informed or psychologically informed approachesA passion for equality, diversity and inclusion and experience of embedding this into organisational policy and practiceIdeally, experience of working in the housing sector but this is not essentialA values driven approachStrong relationship-building, coaching and influencing skillsCIPD Membership (ideally Chartered)Level 7 HR qualification or equivalent knowledgeWorking ArrangementsThis is a hybrid role. You will work primarily from home but will need to attend the London Office (Denmark Hill) once or twice per month and travel to services across England approximately once per month, with occasional overnight stays.The postholder must live between London and Devon, in the South East of England, to ensure reasonable travel distances to both services and the London office.About The CandidateOur OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidaysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportOne paid volunteering day per yearCycle to Work SchemeDiscounted private medical insuranceSupport to learn and develop your careerHow to applyTo apply, please submit your CV and supporting statement setting you how you meet the requirement of the role ( up to 2 pages) via our recruitment platformInterviews will take place on 27 March at our London HQ (Denmark Hill)We are proud to be an inclusive, supportive employer and welcome applications from candidates of all backgrounds.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
