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Service Desk Analyst
About YouDo you enjoy helping people get the best out of technology?Do you thrive in a fast-paced, customer-focused environment where every interaction counts?At the Mining Remediation Authority, we’re looking for someone who wants to:Champion Great Customer Experience:Be the friendly, knowledgeable first point of contact for all things Digital, helping colleagues stay productive and confident in their technology.Make a Real Difference:Whether it’s solving issues, enabling new starters to shine from day one, or keeping essential systems running smoothly, your work will have a direct impact on how our organisation delivers for the public.Grow Your Skills & Shape the Future:We value curiosity, continuous improvement, and people who enjoy learning. You’ll be part of a supportive team where ideas are welcomed and development is encouraged.As a Service Desk Analyst, you’ll play a key role in delivering excellent Digital services, supporting colleagues across the organisation, and ensuring our systems and processes run smoothly and efficiently.About The RoleIn this varied and customer-facing role, you’ll: Act as the first point of contact for Digital support, logging incidents and requests using ITIL best practice and delivering first‑time fixes where possible.Manage Authority issued iOS devices, ensuring they are built, compliant, supported and ready for users.Provide Digital inductions for new starters and communicate service updates, outages and supplier information.Support daily monitoring, major incident management, documentation upkeep, service reporting and general admin.Contribute to continuous improvement across processes, customer experience and overall Digital service quality.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Onsite working out of our Mansfield office Schedule:Application closing date: 12th April 2026Sifting date: w/c 13th April 2026Interviews: w/c 20th April 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion:We’re proud to be an inclusive employer and are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds and identities, and we actively promote equality of opportunity throughout our recruitment process.As part of our commitment to inclusive recruitment, we offer a guaranteed interview to applicants who meet the minimum selection criteria and identify as disabled or from a minority ethnic background, this aligns with our values.We recruit based on your skills, experience and potential not your ethnicity, background, gender identity, sexual orientation, or any other protected characteristic. To help ensure fairness, we anonymise applications by asking you to remove personally identifiable information before they are reviewed by hiring managers. This helps us reduce unconscious bias and focus solely on what matters, your ability to succeed in the role.If you’re successful in joining us, it’s because we believe in your ability to make a meaningful contribution. By continuing to improve the diversity of our organisation, we strengthen our collective knowledge, creativity, innovation and living our values of being trusted, inclusive, and progressive every day.If you require reasonable adjustments or an alternative format to apply, please contact us at Recruitment@MiningRemediation.gov.uk or call us on 01623 637000. We are happy to support you through the process. ....Read more...
Project Controller MSC Geotech (Falmouth)
Fugro have an exciting opportunity to join one of our key service lines, Marine Site Characterisation(MSC) Geotechnical team situated in the Southwest of the UK (Falmouth), in the financial role ofProject Controller.Ideally the role will be located in Falmouth. In this vital role for Fugro, you’ll provide day to day financial administration and business analysis tothe MSC Business Line, project teams and support functions in accordance with accountingguidelines and project-specific requirements. You’ll play a huge part in ensuring our projects run smoothly. You’ll have the chance to shape howthis team delivers and progresses, continuously improving ways of working. In this role, you’ll be accountable for ensuring accurate information is delivered to all keystakeholders. At Fugro, every role contributes to the success, safety, and growth of our business and our people. As Project Controller, you will play a key part in upholding these values through your commitment to data excellence. Your role and responsibilities Responsible for the timely delivery of Functional, Project and Business line results for monthlyreporting, including performance against forecasts. Reviewing and challenging month end results, including revenue recognition, journals andaccruals. Analysing financial and project data to identify leakages, trends and implement improvements. Assist in developing accurate cost and project reporting across the Business Line. Facilitate the preparation and monitoring of CAPEX applications. Helping improve working capital and cash flow management. Proactively advise Support functions, Business Line and other key stakeholders on financerelated topics and ad hoc projects. Provide information pertinent to budget creation and assist Business Controller and ServiceLine Manager with Business Line forecasting and budgeting. To develop and maintain a proactive approach to all financial duties and continuously improvedaily ways of work within area of responsibility. What you will need to thrive in this role Degree qualified in a relevant discipline OR equivalent vocational qualifications and experience. An Accounting Qualification (ACCA/CIMA/ICAS) is preferred but not essential. PC literate, particularly with strong working knowledge of Excel Excellent communication and organisational skills Exceptional attention to detail with well-developed analytical skills Ability to prioritise workload to meet project and month end deadlines; Self-motivated and possesses the ability to use own initiative to achieve defined goals; Flexible and has an adaptable and proactive approach to work; About Us Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team. What we offer Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. Benefits of joining our team Extensive career & training opportunities both nationally and internationally. Competitive salary Contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies Private medical insurance Health cash plan Group life assurance Group income protection Electric car scheme Cycle to work scheme Discounted gym membership Discounts platform The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers) Enhanced maternity and paternity pay Long service awards Fugro values awards Employee referral bonus scheme Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Sales Manager - Coatings
JOB DESCRIPTION ABOUT THE ROLE Mantrose Group is a specialty ingredients company with deep application expertise across confectionery, food, and pharmaceutical coatings. Our portfolio spans resinous and wax-based confectionery coatings, pharmaceutical excipients, and our NatureSeal line of post-harvest wash and coating solutions for fresh-cut produce. NatureSeal is a market-leading technology used by produce processors and retailers across North America to extend the shelf-life, appearance, and safety of fresh-cut fruits and vegetables. We are looking for a technically credible Sales Manager to develop and grow a commercial territory spanning confectionery, food coatings, pharma/nutraceutical, and fresh produce markets. This is a full-cycle individual contributor role: you will identify opportunities, build technical relationships, run application trials, and close business. The NatureSeal segment in particular offers significant growth potential, with active demand from produce processors and foodservice distributors. The right candidate brings enough chemistry or food science background to hold a substantive conversation in a customer lab, and enough commercial instinct to convert that credibility into sales. RESPONSIBILITIES Business Development & Pipeline Management Prospect, qualify, and develop new accounts across confectionery, food, pharma/nutraceutical, and fresh-cut produce segments. Build and maintain a structured opportunity pipeline in CRM, tracking account status, project progression, and next steps with discipline. Develop and execute account business plans on monthly and annual cadences, setting growth targets and tracking performance against them. Represent Mantrose Group at industry tradeshows (NCA, SupplySide, United Fresh, and others), leveraging these events for prospecting and relationship deepening. Technical Selling & Customer Engagement Serve as the primary commercial interface for your accounts, conducting product demonstrations, application discussions, and customized technical presentations. Partner with R&D and product management to match Mantrose capabilities to customer formulation challenges, from confectionery and pharmaceutical coatings to NatureSeal post-harvest treatment programs for fresh-cut produce processors. Develop NatureSeal opportunities across produce processors and foodservice distributors, educating buyers and technical staff on shelf-life extension, browning inhibition, and food safety benefits. Translate customer requirements into internal project briefs, ensuring cross-functional teams have the context needed to develop targeted solutions. Market Intelligence & Strategy Continuously gather competitive intelligence on pricing, product performance, applications, and market trends across your covered segments. Analyze customer and market data to surface patterns, inform pricing decisions, and identify white space for product development. Contribute to commercial strategy discussions by sharing field perspective on competitor activity, regulatory developments, and customer priorities. Professional Development Maintain current technical knowledge across covered application areas through industry publications, educational workshops, and participation in relevant professional societies. Build and sustain a professional network that supports long-term business development across all covered market segments. QUALIFICATIONS Required Bachelor's degree in Food Science or a closely related technical discipline. 5+ years of technical sales or business development experience in food ingredients, specialty chemicals, or a directly adjacent field. Demonstrated ability to sell on technical value: capable of diagnosing a customer application problem, proposing a solution, and supporting trials through to commercialization. Working knowledge of the functional food ingredient space, with familiarity across at least one of the following: confections, pharma coatings, fresh produce, or nutraceuticals. Strong written, verbal, and presentation skills; comfortable presenting to both technical and procurement audiences. Proficiency in Microsoft Office Suite and CRM platforms. Preferred Familiarity with NatureSeal or equivalent fresh-cut produce preservation technologies; existing relationships within produce processing or foodservice distribution are a strong plus. R&D background with a desire to move into a fully customer-facing commercial role. Established relationships within confectionery manufacturing, supplement/nutraceutical production, or fresh produce processing. Spanish and/or Portuguese Fluency From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Salary Range: 100-120K+ DOE Mantrose Group is an equal opportunity employer. ABOUT US Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs. NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets. Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions. Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Marketing Coordinator
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our core values: Enthusiasm, Excellence, and Evolution. We are committed to achieving our mission to “Deliver Memorable Experiences” for our guests, our employees, and the community.The PNE’s Sales and Marketing Department oversees marketing, corporate partnerships, group sales, facility sales, business development, and TicketLeader. From Playland campaigns to the PNE Prize Home Lottery, our team is passionate about delivering engaging campaigns and events that capture the imagination of our audience.The Pacific National Exhibition (PNE) is seeking a Coordinator, Marketing (Mat Leave) to support the execution of multi-channel marketing campaigns, help maintain brand consistency across all consumer touchpoints, and assist with the planning, coordination, and delivery of marketing materials and initiatives. Reporting to the Manager, Marketing, this role is ideal for a motivated and organized individual with a strong interest in branding, campaign coordination, and creative content development.Why join our Team? Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year? In your role as a Marketing Coordinator, your primary accountabilities will be to: Support the development and rollout of marketing campaigns across digital, print, outdoor, and on-site channels.Assist in creating and maintaining marketing materials, including signage, posters, and branded collateral.Coordinate creative project timelines, liaising with internal teams, external vendors, and contractors (e.g. photographers, videographers).Oversee coordination of photography for marketing and promotional needs, including scheduling, shot lists, and usage approvals.Draft and edit copy for campaign materials, including social media posts, brochures, and advertisements.Help manage the look and feel of the PNE site, including signage updates, promotional displays, and seasonal enhancements.Assist in the planning and branding of special event areas, such as the VIP Chalet, ensuring alignment with brand standards and enhancing guest experience.Support marketing analytics efforts by compiling reports, collecting campaign data, and researching audience trends.Contribute to the upkeep and organization of the PNE’s Digital Asset Management system.Assist in coordinating corporate branding and site look initiatives for new and existing events, rides, and guest experiences.Work collaboratively with other departments to support marketing needs and event promotions.Manage incoming comp ticket requests in coordination with ticketing and sponsorship teams, ensuring accurate tracking and timely distribution. What else? Post-secondary diploma or degree in Marketing, Communications, or a related field, or equivalent combination of education and experience1–3 years of experience in a marketing, communications, or creative coordination role.Strong written and verbal communication skills with a keen eye for detail.Comfortable working in a fast-paced, deadline-driven environment with multiple projects.Demonstrated ability to organize and prioritize tasks independently and as part of a team.Familiarity with marketing and design tools such as Adobe Creative Suite, Canva, or similar platforms is an asset.Understanding branding principles and experience maintaining visual consistency across campaigns.Previous experience supporting events, attractions, or tourism-related marketing is an asset.Knowledge of social media platforms, basic video/photo editing, or content scheduling tools is considered an asset.This role is required to be on-site at the PNE a minimum of 3 days/week.A valid BC driver’s license is an asset, as some travel between signage locations may be required.Successful candidates must undergo a Criminal Record Check. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $63,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Client Relations Manager
Join Our Growing Team! Are you passionate about building strong relationships and ensuring customer satisfaction?We're looking for a proactive Client Relations Manager to join our team and take ownership of client relationships. If you have excellent communication skills, a keen eye for detail, and enjoy problem-solving, we want to hear from you!About Us We are a leading specialist in energy metering, billing, and heat network services for communal and district heating systems.Using our own in-house billing platform, we manage hundreds of communal and district heating schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year. We also operate many more schemes using our pre-payment system.About the Role As part of the Client Relations Management Team, you'll be the key point of contact for your portfolio of clients, ensuring they receive exceptional service and support. You'll conduct regular reviews, manage client expectations, and collaborate with internal teams to ensure seamless service delivery.This role is perfect for someone who is confident working with people at a senior level, solving problems, and making a real impact on client satisfaction.Essential Requirements Must have a permit to work in the UK Live within commuting distance of our offices in Sevenoaks and Leatherhead Proven experience managing a portfolio of clients Experience managing team members is desirable but not essential Your Key Responsibilities Will Include Client Relationship Management Serve as the primary contact for assigned clients, ensuring their needs are met and concerns addressed. This includes conducting regular client and scheme reviews, gathering feedback, identifying areas for improvement, and implementing agreed actions.You will also manage client expectations by setting clear expectations regarding our service levels. You will be expected to visit clients within London and occasionally outside of London when required.Business Development Build strong relationships with clients with a view to retaining and renewing contracts, as well as identifying opportunities for additional services and new business.Collaboration with Internal Teams Work closely with internal teams to ensure effective service delivery for client schemes. This includes: Working with the Operations team to ensure scheme-specific service and reporting requirements are met Communicating with Customer Services regarding consumer-related issues Liaising with the Debt Management team on outstanding balances affecting client schemes Engaging with the Technical team to manage connection or system issues Regulatory Awareness Ensure your clients are kept informed of Heat Network regulations and their impact. Training and literature will be provided to support this.Process Improvement Identify and implement ways to enhance the client experience and streamline processes.Skills and Qualifications To succeed in this role, you should have: Strong communication and interpersonal skills with the ability to build and maintain client relationships Excellent organisational abilities and attention to detail A proactive, dynamic mindset with strong problem-solving abilities and a self-starter attitude Confidence in handling client queries and managing expectations effectively Ability to work collaboratively across different teams Benefits Include £38,000 to £45,000 Salary (Based on Skills and Experience) 22 Days Holiday + Bank Holidays Company Bonus Scheme (after one year of employment) Flexible Working Practices Opportunities to Work from Home (one day a week) Full Training Provided We understand that each team member brings a unique set of skills and experiences to the table. Comprehensive training will be provided to help you thrive in your new role.How to Apply If you’re looking to be part of a dynamic team and make a real impact, we want to hear from you.To help us process your application smoothly, please include your address on your CV.Apply now! ....Read more...