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Technical Maintenance Manager

Technical Maintenance Manager - FM Service Provider - Healthcare - SE London - Up to £60,000Exciting opportunity to work for an established FM service provider situated in SE London. CBW are currently recruiting for an Technical Maintenance Manager to be responsible for the cost effective management of all Engineers and sub-contracted planned and reactive maintenance labour across M&E, Building Fabric and Grounds Maintenance disciplines within the estates department. The successful candidate will ideally be mechanically biased and have a proven track record in building maintenance within a healthcare environment, however the client is happy to consider CVs for candidates without this experience. Hours of workMonday to Friday - 08:00am to 17:00pmKey duties & ResponsibilitiesManagement of all self delivered engineering sub-contracted labour resource in the delivery of PPM schedules and Reactive maintenance requestUse of and administration of Estates I.T. Systems i.e. Labour Management Systems, Building Management Systems, Planned Preventative Management Systems and Stock Control Systems and other databases to ensure the efficient utilisation of staff and resourcesManagement of the site insurance register inspection schedules undertaken by sub-contracted labour force, ensuring all operational pressure systems plant and lifting equipment has associated written schemes of inspections assigned and maintenance schedules are programmed into the Estates IT SystemReview existing and devise new PPM regimes for site assets to ensure optimum operational availability and life cycleManagement of operational revenue budgets to maintain agreed expenditure levels and report on any discrepancies.  Draft Management reports, client and monthly reports as requiredLiaise with other managers to ensure efficient delivery of out sourced PPM schedules to ensure continuity of service and projects deliveryReview available bonded stores stock levels to ensure sufficient  materials, replacement parts and consumables are available at all times to maintain operational site plant and equipmentProvide labour management, reactive and planned maintenance reports and identify where sub-contract resources need to be adjusted to meet operational requirementsReview and specify sub-contract service level agreement and liaise with the Procurement department with regards to negotiating and appointment of suppliersUndertake training for Authorised and Responsible Persons roles for specialist service delivery streams e.g. Medical gases, Water Management, AsbestosTo assist the Contract Manager in implementing energy saving campaigns to promote the efficient use of energy utilitiesTo assist the Contract Manager in the delivery of compliant site services and projectsTo assist in the Contract Manager in the development of capital replacement programmes for plant, equipment and fabric in line with technological developments and PPM best practiceTake part in the management out of hours, on-call rosterTo fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy Statement, Manual and Safe Systems of WorkRequirementsM&E qualified (Mechanical)Will ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficiently; healthcare experience preferred but not essential.Must have excellent communication, leadership and motivational skillsGood understanding of statutory compliance and contract deliverablesWill have experience of managing multi-functional teamsWill be able to demonstrate commercial / financial experienceHealthcare / PFI experience would be highly desirableHigh level of verbal, written and numeric skills and must be computer literate.Must be able to work with all stakeholders and operational staff, be self-motivating, able to work on own initiative, liaise and delegate effectively with staff operating in a multi-disciplinary environmentThis role includes a DBS Standard check therefore ability to pass is essential.Please send your CV to Katie at CBW Staffing Solutions for more information. ....Read more...

Sales Order Processor

Are you highly organised with a sharp eye for detail and a passion for delivering great customer service? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a sales order processer to come and join our team!  We are committed to delivering excellent service and innovative solutions for our customers. We are looking for a detail-oriented and customer-focused Sales Order Processor to join our team and play a key role in ensuring smooth and efficient sales operations.We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.As a Sales Order Processor, you will be responsible for handling incoming sales orders, ensuring accuracy in processing, and providing excellent support to both customers and the sales team. This role is crucial in maintaining excellent communication with customers and internal.This role requires attention to detail, strong organisational skills, and the ability to work effectively in a fast-paced sales environment.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities Accurately process customer sales orders received via phone, email, or online systems.Check product availability, pricing, and delivery times before confirming orders.Coordinate with the warehouse, logistics, and production teams to ensure timely dispatch of orders.Monitor order progress and update customers proactively regarding status or delays.Handle customer queries related to orders, invoices, and deliveries in a professional manner.Ensure all customer and order details are correctly recorded in the CRM/ERP system.Process returns, replacements, and credit notes in line with company policies.Assist the sales team with quotes, product information, and administrative support.Maintain strong relationships with customers through clear and timely communication.Support continuous process improvements within the sales administration function. Skills & Requirements Proven experience in order processing, sales administration, or a similar role.Strong IT skills with experience using CRM/ERP systems and MS Office (Excel, Word, Outlook).High level of accuracy and attention to detail.Excellent organisational and time management skills.Strong written and verbal communication abilities.Ability to work under pressure and meet tight deadlines.Team player with a proactive and problem-solving approach.Knowledge of logistics, distribution, or supply chain processes (preferred but not essential). Qualifications Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or vocational training in business administration, customer service, or sales operations. What We Offer Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business. Other Benefits Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact. ....Read more...

Internal Sales Apprentice

Customer Service & Performance: Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately. Follow up and file quotations issued to check competitiveness and to secure sales. Provide feedback on pricing levels to Managers. Maintain the content and accuracy of sales daybook. Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximise their profitable conversion to orders. Liaise with suppliers on schedules for incoming goods for specific orders. Liaise with the Transport Manager to advise customers of any alterations to delivery schedules. Price comparison with transport company’s boxes/pallets ensuring best rates. Assess best and cheapest method of transport when scanning orders (48hr etc.). Book couriers where required. Check transport invoices, querying any discrepancies/chasing credits/claims. Take on export orders and transport. Enter consignments onto transport system.  Enter transport invoices onto transport spreadsheet. Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing. Produce delivery notes and place into system for despatch as required. Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies. Type any linked delivery notes. Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office. With appropriate authority, process sales credit notes similarly to invoicing. Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application. Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures. Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch. Process sales quotations from drafts provided. With appropriate authority, complete monthly petty cash returns. Carry out reception duties where appropriate, ensuring visitors are greeted promptly and with courtesy. Maintain required levels of branch stationery, office, and canteen consumables. Maintain branch filing and paperwork systems to meet the parameters required by quality standards. To assist with periodic stock takes where required. Compliance: Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures. To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension. Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full. Any other duty reasonably requested by management. Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business' processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours Training Outcome:Full-time employment for the right candidate.Employer Description:Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.Working Hours :Monday - Friday with 1 hour lunch break. Times to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...

Scheduler

SchedulerLocation(s) Bromsgrove, WorcestershireSalary:  £25k - 27k per yearJob type: PermanentAbout usWe are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, CompassRock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That’s why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance.About the roleWe’re looking for an organised and proactive Scheduler to become a key part of our dynamic team. In this role, you’ll report to the Scheduling Team Leader and play a vital part in crafting visit schedules for our consultants. Your main focus will be balancing client needs with diary efficiency to keep operations running smoothly.You’ll be responsible for coordinating schedules, identifying the best calendar openings and working closely with clients to confirm convenient dates and times.If you thrive on managing multiple priorities, love coordinating logistics, and enjoy making things run like clockwork, this could be the perfect role for you. At Vantify, you’ll be part of a supportive team, contribute to a meaningful mission and have real opportunities to grow.What you’ll be getting up to Work closely with both clients and consultants to thoughtfully plan site visits, striking the right balance between efficiency, cost-effectiveness and client satisfaction. You’ll take the time to understand each client’s unique needs and tailor schedules to deliver an exceptional experience every time.Maximise diary efficiency by prioritising directly employed consultants first, followed by associates, to ensure optimal productivity across the team.Assign appointments to consultants based on the specific nature of the visit, ensuring the right expertise is matched with each task to achieve optimal results and client satisfaction.Work closely with consultants to maintain up-to-date diary availability, ensuring schedules remain accurate and reflect real-time changes.Serve as a key point of contact for clients, facilitating communication and sharing essential information via phone and email to ensure they remain informed and supported.Keep internal scheduling systems updated with the status of visits, ensuring accurate and easily accessible records for the team.Collaborate effectively with other departments to address scheduling queries and provide information that supports broader operational goals.Respond to client inquiries in a proactive and positive manner, resolving issues when possible and escalating more complex concerns to maintain high client satisfaction.Represent the scheduling team at client meetings when needed, fostering strong relationships and providing valuable insights to enhance the overall client experience.This role places you at the heart of operations, coordinating activities that directly influence client satisfaction and team efficiency. You’ll thrive in a collaborative environment where your organisational skills, attention to detail and proactive approach will make a significant impact! What we're looking forThe ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need… Organised and proactive individual who thrives in a dynamic environment.Works closely with clients and consultants to deliver exceptional service.Keen eye for detail, balancing efficiency, cost-effectiveness, and client needs when planning site visits.Confident in managing schedules and assigning appointments based on expertise.Ensures diaries are fully optimised.Strong communication skills, acting as a key point of contact for clients via phone and email.Collaborates seamlessly across departments, addresses scheduling queries, and maintains accurate records.Represents the scheduling team at client meetings to strengthen relationships and drive positive outcomes.Self-motivated, highly organised, and ready to take ownership of a role that impacts client satisfaction and team productivity. Why join us?We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.Our benefitsWe aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer: Salary: £25,000 – £27,000 per annumLocation: Office Based – Stoke Prior, Bromsgrove.Working Pattern: Monday to Friday 9-5:30pm with a one hour unpaid lunch break.Annual Leave: 25 days holiday in addition to usual bank holidays.Wellbeing – Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programmeFinancial – Salary sacrifice pension scheme and exclusive shopping discounts through MyVantify our benefits platformFamily – We enhance statutory entitlements for family leave policies, regular opportunities to support our charity partner – Mind, you'll be covered by our group life insurance for 3 x your annual salary and we offer a one-off 2 week period of paid leave for a life event when you complete 5 years of serviceCommunity – Volunteer days and religious holiday swapsSocial – We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of workDevelopment – We’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library  INDLS  ....Read more...