As our Office Assistant working along side of Events & Wedding Manager, your responsibilities will be to develop and manage all areas of Weddings and Events. You should have a warm, personable nature and a can-do attitude. Your day to day duties will include:
Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality
Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
Take enquiries and bookings in an efficient manner
Maintain and manage the events diary ensuring all bookings are inputted directly upon receipt and updated where necessary.
Be familiar with all Meetings and Events Diary Standards of Operation.
Handle all telephone and written enquiries as to availability for potential wedding or function space.
Ensure the complete administration and execution of all planned events.
Effectively communicate ensuring leads are responded to in the required time and regular contact is made to the progress of each booking.
Be able to act with initiative, planning for the future and possible consequences. Be pro-active in getting things done and exceed expectations of both guests and colleagues where possible.
Prepare all quotations, proposals and contracts according to the client’s requirements - full understanding of the business required
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service.Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Pass the level 3 qualification and potentially a full-time role.Employer Description:The Dimblebee Catering Company are an award winning catering company providing high end catering, staffing and customer service for weddings, parties and corporate events all over Midlands .
We have an exciting opportunity for an experienced customer service based Office Assistant to join our events team in Leicester.Working Hours :Monday – Friday 8:30AM – 5:00PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Interact with and support children’s learning through play and activities.
Observe, assess, and plan learning experiences based on the Early Years Foundation Stage (EYFS) requirements.
Ensure a safe, inclusive, and stimulating environment for children, promoting equality and diversity.
Build strong relationships with children, parents, and carers, acting as a key person for assigned children.
Support children’s emotional and social development, helping them develop positive relationships with peers.
Assist in maintaining a clean, safe, and stimulating environment, both indoors and outdoors.
Work alongside colleagues and multi-agency professionals to ensure the well-being and development of all children.
Training Outcome:Upon completing the Early Years Educator apprenticeship, you can pursue various career opportunities in early childhood education, such as:
Nursery Room Leader or Supervisor: Take on a leadership role in managing a team and overseeing the daily running of a nursery room.
Early Years Coordinator or Manager: Progress into more senior positions managing early years settings or children's centres.
Special Educational Needs Coordinator (SENCO): Specialise in supporting children with special educational needs and disabilities (SEND) within early years environments.
Further Qualifications: Consider further study such as a Level 4 or 5 qualification in Early Years or a degree in Early Childhood Education to open more advanced career options.
Employer Description:TREGS Day Care and Educational Centre is an Ofsted registered nursery which provides high quality childcare for babies and young children from the age of 0-5 years. We also provide an afterschool club session which goes up to the age of 11.
Our aim is to encourage individual progress. To boost self-confidence and self-awareness, to provide a stimulating environment as well as promoting positive relationships. We believe that the Early Years are the building stones on our journey of curiosity.
We work like a family of educators and we welcome children and families to feel comfortable amongst us. We are all very passionate, caring, nurturing and very talented individual members of staff who bring the nursery to life.Working Hours :Monday to Friday, shifts will be adjusted to availability and demand.Skills: Communication skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Resolve customer enquiries/complaints via phone or email
Work with customer service manager to ensure great customer service is being delivered at all times
Inform customer of deals and promotions via email and outbound calls
Support Area Sales Managers when needed
Provide pricing and delivery information
Assist with enquiries around stock & suggest alternatives when needed
Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport on every call
Work with the Management Team to stay up-to-date on product knowledge
Help customers who self-serve their orders online with enquiries.
Communicate with customers about their orders, including any delays or changes in delivery
Check product availability for customer orders and feedback to purchasing team with regards to reorder/stocking levels
Resolve complaints quickly and patiently, including assistance of customers who may have received their orders late
Formulating & producing reports when needed
Any other reasonable requests ie stock taking, promotions, merchandising
Training:Customer Service Practitioner Level 2 Apprenyticeship Standard:
The apprenticeship will be delivered by a blend of onsite and on line visits with their assessor every 4 - 6 weeks to support the apprentice through their Apprenticeship programme
Training Outcome:
If successful the candidate may progress to permanent role following completion of apprenticeship
Employer Description:ForgeFix has been a specialist supplier of fixings and fastenings to the trade since 1991.
We are one of the UK’s leading distributors of known fixings and fastener brands, we supply in excess of 5,000 different product lines to trade customers such as builder’s merchants, plumbing and heating merchants, DIY outlets, hardware stores, and to businesses involved in trades like joinery, glazing and roofing.
As a fixings and fastener specialist, we have successfully designed and developed brands that are well known and respected within the trade. We complement our brands with those designed and developed by our trusted partners, who in turn, are experts in their area of specialism.Working Hours :Monday - Friday, 8.30am - 5.00pm with 30 minutes for lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Proficient in Microsoft Office,Good telephone manner,Team player,Confident,Willing to learn,Good time keeping....Read more...
