We have an exciting opportunity for a first line, IT Support Analyst to join a busy manufacturing business on a three-month fixed-term contract, created in response to increasing operational demands. This is a fully site-based role in Accrington, offering a pro rata salary of £30,000 - £40,000, dependent on experience, payrolled weekly. As an IT Support Analyst , you will play an important part in keeping users connected, productive and supported across a fast-moving manufacturing environment.Role Overview:As the first point of contact for IT support, you will provide responsive and practical assistance to colleagues across the site. In this IT Support Analyst role, you will diagnose and resolve day-to-day hardware, software, access and connectivity issues, administer users and devices within the Microsoft environment, and escalate more complex incidents when required. The role calls for a person-focused approach, sound technical judgement and the ability to prioritise effectively in a time-sensitive production setting.Key Responsibilities:
Create and maintain Microsoft Entra ID user and guest accounts, assign security groups, and ensure access permissions remain accurate and secure.
Onboard and manage desktops, laptops and Apple devices through Microsoft Intune, monitoring and troubleshooting configuration and compliance policy deployment.
Administer SharePoint sites by managing user access, permissions, lists and document stores, while monitoring security and access rights.
Support Microsoft Teams administration, including channel management, user assignment, permissions and security access.
Support Windows Server 2022 environments, including server creation and management, with a focus on file server roles, permissions and secure access.
Manage and troubleshoot Meraki switches, wireless access points, VPN access and firewall rules to maintain reliable connectivity.
Provide first-line support for Windows desktops and Microsoft 365 applications, resolving login, access, Office and Outlook issues.
Log, prioritise and progress incidents through the ticketing system, escalating more complex issues when required.
Experience Required:
A minimum of one to two year's experience in an IT support, service desk or help desk role, ideally as an IT Support Analyst .
Working knowledge of operating systems, business software, ticketing systems and user administration.
Hands-on experience supporting users in a Microsoft environment, ideally including Microsoft 365, Entra ID, Intune, SharePoint and Teams.
Strong communication and customer-service skills, with the ability to explain technical issues clearly to users at all levels.
A logical, proactive approach to problem-solving, with the ability to respond quickly, organise competing priorities and remain effective in a fast-moving manufacturing environment.
If you are an experienced IT Support Analyst looking for a hands-on, site-based opportunity within a busy manufacturing business, this is an excellent chance to make an immediate impact. Please click on the link to apply directly or contact Kate Wadsworth at E3 Recruitment for more information. ....Read more...
Technical Analyst Location: Paris, France Languages: Fluent English; French preferred Salary: Up to €40,000About the RoleAre you an IT professional who enjoys solving technical problems and helping people get the most out of their technology?We’re looking for a Technical Analyst to join an exciting new entertainment destination in Paris. You’ll provide hands-on IT support across the business, troubleshooting hardware and software issues and ensuring employees have the technology they need to work effectively.This is a great opportunity to join an ambitious project and contribute to building its IT operations from the ground up.The Role
Provide technical support for desktop computers, laptops, software and mobile devices.Respond to IT support requests via tickets, email, phone and in-person assistance.Troubleshoot and resolve hardware, software and operating system issues.Install, configure, test and maintain end-user devices and peripherals.Administer and support Microsoft Intune and mobile device management.Document incidents, repairs, installations and equipment changes within the IT service management system.Monitor system performance and maintain accurate IT equipment inventories.Support Windows deployment, configuration management and software testing.Conduct software licence audits and assist with equipment refresh projects.Coordinate with third-party IT support providers and hardware and software vendors.Provide basic networking, telecommunications and audiovisual support.Help employees understand IT systems and resolve common technical issues.
About You
Bachelor's degree in Information Systems, Computer Science or a related field.At least two years of experience in an IT support or technical analyst role.Strong knowledge of Windows operating systems, desktop and laptop deployment, and Windows administration.Experience with Microsoft Intune, configuration management and mobile device management.Good understanding of LAN/WAN networks and audiovisual technology.Strong troubleshooting and problem-solving skills.Excellent communication skills and a customer-focused approach.Organised, proactive and results-driven.Microsoft, CompTIA or other relevant IT certifications are advantageous.Familiarity with Zendesk or another IT help desk ticketing system is beneficial.
What's on Offer
The opportunity to join an ambitious new entertainment project in Paris.A hands-on role supporting a wide range of IT systems and technologies.The chance to contribute to establishing IT operations for a new destination.A collaborative environment with opportunities to develop your technical expertise.A full-time, permanent contract.
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Are you an experienced Microsoft cloud specialist looking for more ownership of the environments you support? At Communications Solutions UK, you'll take the lead on complex client issues, help deliver cloud projects and improve the reliability and consistency of our managed services.We're a growing family business, so the role offers a mix of technical support and project work, exposure to new technology, and opportunities for your role to evolve as the business grows.What you'll doYou'll be a senior technical point of contact for our managed service clients, working across Azure infrastructure, Microsoft 365 and the Modern Workplace stack. You'll:
Resolve complex escalations from the service desk and investigate the causes of recurring issues.Design and build Azure and hybrid environments, including migrations, infrastructure changes and tenant onboarding.Scope and deliver client projects through to handover.Design, deploy and manage Intune, SharePoint Online, Entra ID and hybrid identity solutions.Review client environments for security, resilience, cost and licensing, and recommend practical improvements.Support colleagues through technical guidance, knowledge sharing and clear documentation.
What we're looking forYou'll have third-line or senior support experience and be comfortable taking ownership of complex technical issues. Experience in a managed service provider would be particularly useful.You'll need strong Azure infrastructure knowledge, alongside experience with Microsoft 365, Intune and identity management. You should also be familiar with Windows Server, Active Directory and other components of hybrid environments. Just as important is your ability to diagnose problems thoroughly and explain solutions clearly to both technical colleagues and clients.Certifications such as AZ-104, AZ-305, MS-102 or MD-102 are welcome, as is experience with scripting, infrastructure as code, Power Platform, Microsoft Purview or RMM and PSA platforms.Why join us?We're a close-knit team that cares about delivering great service and enjoying the work we do. As the business grows, there are projects to get involved in, new technology to work with and opportunities for roles to develop.The role is mostly based at our Reading office, with some flexibility depending on business and client requirements. The package includes 22 days' holiday plus bank holidays, private healthcare, a company pension and on-site parking. The office also has good public transport connections.If you have most of the experience we're looking for and this sounds like the right next step, we'd be pleased to hear from you.....Read more...
To help you transition into the role, new starters will receive a commission accelerator of up to £1,500 paid over the first 6 months to provide additional support while developing their pipeline and market knowledge.
Year 1 OTE £30,000
Year 2 OTE £50,000 - £70,000
Year 3 OTE £80,000 - £100,000
Are you already working in recruitment or sales and ready to step into a role where your effort directly drives your earnings? Do you want exposure to international markets, structured development, and a clear route to progression within a high-performing recruitment business?
At STR, recruitment goes beyond filling vacancies. We operate as true market specialists and strategic partners, delivering consultancy-led solutions that shape businesses and careers globally. You’ll join a high-performing environment where your expertise is recognised, your market knowledge is valued, and your billings potential is uncapped.
Working at STR
This Recruitment Consultant position sits within Blackedge, one of STR Group’s specialist brands, focusing on the international data centre market a fast-growing, highly technical sector with global reach and long-term demand. This is an exciting opportunity for someone already working in recruitment who wants to branch into a new market or a sales professional looking to move into recruitment and build a specialist desk You’ll work with international clients and candidates, develop long-term relationships, and grow your desk with the support of STR’s award-winning training and leadership teams.
STR Group is a multi-award-winning international recruitment company, operating across life sciences, leading-edge capex projects, automation, maritime and engineering & manufacturing. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach.
What will you be doing?
You will learn to source potential clients and grow your business via outbound sales
You will network on platforms such as LinkedIn to build a pool of candidates
You will work on building and developing excellent client and candidate relationships
You will be writing, advertising, and marketing vacancies via a variety of channels
You will learn how to negotiate Terms of Business with cooperate clients
You will focus on your own personalised KPIs and financial targets
You will have full control over your earning potential and career progression
What are we offering you?
Structured, clear, performance-based career progression opportunities with the ability to fast-track promotions
Up to 30% commission scheme
Award-winning, ongoing learning and development delivered by dedicated inhouse expert
Flexible and hybrid working available upon completion of the Training Academy and subject to maintaining performance targets
Early finish Fridays at 3pm every week
Modern, slick, state-of-the-art offices with breakout areas and dedicated kitchen (including pool & football tables)
Breakfast club – enjoy cereal, breakfast bars and fresh fruit every day
Employee of the Month & Quarter awards
Quarterly Directors’ Lunches at 5* restaurants
EDI (Equality, Diversity and Inclusion) board
Training Academy graduation celebratory lunch
Top Billers have the chance to go on all-paid holidays to Las Vegas, Ibiza, Iceland, New York or Dubai every year!
Annual Awards, Summer & Christmas parties, celebrating with the whole company
Special work anniversaries, including chocolate or sweets bouquet, voucher, champagne, bonus and additional holiday, depending on length of service!
23 days’ holiday plus bank holidays (rising by 1 day each year of service, capped at 28 days)
Option to purchase up to 5 days’ extra holiday
Health care cash plan and optional private health care from day 1!
Company pension scheme
Enhanced maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle-to-work scheme
Employee Referral Programme
STR commits to offering those with disabilities an interview if they meet the minimum criteria for the job vacancy.
If this sounds like you and you want to find out more, then apply today.
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently looking for a Sr. Business Systems Analyst - S/4 Service and Construction Management Software. This position provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools.
Duties/Responsibilities, Core knowledge:
Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools.
Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements.
Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction.
Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc.
Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements.
Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes.
Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials.
May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, construction management, and HR.
Skills, Qualifications, Experience, Special Physical Requirements:
3-5+ years of leadership experience: manager, supervisor, group lead, etc.
4+ years' experience in SAP SM S/4 service and construction management software.
SAP HR/HCM and/or Project Systems experience is a plus.
8 - 12 months SAP S/4 HANA implementation experience.
3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents.
2 years' experience in project management skills.
Ability to distinguish, learn and accept differences in business and end-user requirements.
Ability to learn and expand technical knowledge and interpersonal skills.
Highly organized with effective and cycle time sensitive time management and project management skills.
Read, write and communicate fluently in English.
Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations.
In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements.
Proficiency in analysis, design and testing techniques.
Good project management skills, including planning, methodologies, time tracking, leadership, etc.
Good communication skills.
Proficiency with various report development tools, report writers, or query tools, etc.
Basic understanding of IT communications networks.
The salary range for applicants in this position generally ranges between $105,000 and $125,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Apply for this ad Online!....Read more...
