Help Desk Technical Support Jobs   Found 11 Jobs, Page 1 of 1 Pages Sort by:

IT Project Delivery Engineer

IT Project Delivery Engineer – Managed Services Wolverhampton | Onsite £55,000 - £65,000Our client, a growing and highly successful Managed Services Provider, is seeking an experienced IT Project Delivery Engineer to join their team in Wolverhampton.This is an exciting opportunity for a technically capable and customer-focused professional who enjoys working across the full project lifecycle, from solution design and pre-sales consultancy through to project delivery, implementation and o ....Read more...

IT Service Desk Support Apprentice

Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. L ....Read more...

IT Customer Support Apprentice

Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part in training sessions and use online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administra ....Read more...

IT Desktop Support Apprentice

Join the IT Services function, supporting the IT Support team in delivering high-quality technical support across the firm Gain hands-on experience providing deskside support and troubleshooting endpoint devices Support colleagues with Microsoft 365, mobile devices, printing, scanning, video conferencing, and AV technology Assist with resolving user access issues, incidents, and technical queries Contribute to knowledge management and documentation to improve service delivery Work closely ....Read more...

Apprentice Information and Communication Technician

Your responsibilities will include, but may not be limited to: Providing polite, professional first-line IT support to colleagues, logging and updating incidents and service requests through the Service Desk system Troubleshooting basic hardware, software, Microsoft 365, network, telephony and access-related issues, escalating more complex matters when required Assisting with setting up, configuring and issuing IT equipment for new starters, movers and existing users Supporting routine use ....Read more...

ICT Support Technician Apprentice

Technical Support (Primary Focus): Provide 1st line technical support to internal and external customers via phone, email, and ticketing system Diagnose and resolve hardware, software, and network connectivity issues using structured troubleshooting methodologies Install, configure, and maintain hardware and software across Windows/macOS environments Document solutions and maintain the knowledge base Escalate complex issues appropriately while keeping users informed Network & Infra ....Read more...

Support Ticket Handler

This is an exciting opportunity to join a fast-growing technology business at an early stage and help shape the customer experience.  As we continue to grow, we are looking for a Support Ticket Handler to provide exceptional support to customers using Growth Gorilla.Growth Gorilla is transforming the way businesses approach marketing. Our AI-powered platform automates marketing tasks that would traditionally take hours of manual effort, helping businesses save time, reduce costs, and improv ....Read more...

IT Support Technician Apprentice

​​Assist staff with all their technical needs Triage and manage IT requests submitted to the IT Service Desk  Setup and image devices (laptops, mobiles etc.) Day to day support of management for the HALO Trust’s Microsoft 365 estate  Support the IT Support Services Manager with purchasing and managing of software licences Maintain and troubleshoot ICT infrastructure, keeping everything running smoothly. (i.e networks, audio and video conferencing systems, backups, etc.) ​ ....Read more...

Workshop Apprentice (Arc (UK) Systems Ltd)

Workshop Apprentice Are you passionate about technology and keen to build acareer in IT? We're looking for a motivated and enthusiastic workshop apprentice to join our growing team. This is an exciting opportunity to gain hands-on experienceworking with a wide range of IT equipment while completing a recognised apprenticeship programme. You'll work alongside experienced engineers, learninghow to build, configure, test, repair, and prepare devices for customer deployments and business use. Abo ....Read more...

Apprentice Aftersales Customer Advisor

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.   You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This wi ....Read more...

Operations Manager - Removals & Logistics

Are you an experienced Operations Manager who enjoys being close to the action rather than managing everything from behind a desk?Bristol Van Removals is growing, and we’re looking for a hands-on operational leader to strengthen our day-to-day operation, develop our teams and help build the systems, processes and standards needed for the next stage of our growth.This is an opportunity to take genuine ownership of the operation, influence how the business develops and become a key part of t ....Read more...

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