IT - Administrator

About the Role

Join a dynamic team at the forefront of transforming mobility and enabling the transport transition. We are looking for an IT Support Specialist to provide first-line technical support, ensure the smooth operation of our internal IT systems, and collaborate on key technology initiatives.

Your Responsibilities

Accept, process, classify, and respond to incoming fault reports and user issues

Serve as a first point of contact (1st-Level Support) for internal users

Ensure users are properly equipped with the necessary hardware and software in accordance with established standards

Configure and administer client and server infrastructure, including mobile device management

Actively participate in ongoing IT projects and digital transformation initiatives

What You Bring

Basic to intermediate experience in IT support, help desk, or system administration

Solid knowledge of Windows/Mac operating systems and standard office applications

Familiarity with hardware configuration and troubleshooting

Good communication skills and a customer-oriented mindset

Ability to work independently and as part of a team

Nice to Have

Experience with mobile device management (MDM)

Familiarity with ITIL processes or similar support frameworks

German and English language skills (depending on company requirements)

What We Offer

Great Working Atmosphere – A positive and supportive team environment

Variety – Diverse and engaging tasks with a national and international scope

Impact – The chance to play a key role in shaping the future of sustainable transport and mobility

Venquis is acting as an Employment Agency in relation to this vacancy.