Responsibilities:
Provide excellent customer service to both candidates and employers
Sourcing, screening, and matching candidates for roles across the automotive industry
Maintaining and growing relationships with clients and candidates
Managing a fast-paced recruitment desk with efficiency and precision
Regular communication with clients to understand their needs and provide suitable candidates
Ensuring excellent service delivery to uphold our strong reputation
Training:What We Offer:
A well-established, hot desk with existing clients and candidates
Generous salary and commission structure
Full training and ongoing support to help you excel
A fun, relaxed company culture that values hard work and dedication
Training Outcome:
After completing a customer service apprenticeship provides several tangible and intangible benefits, including qualifications, skills, and opportunities to grow in the industry
Employer Description:Scope Personnel are a specialist recruitment agency, working with some of the UK’s most recognised brands.
Whether you’re a candidate looking for your next exciting opportunity, or an employer keen add exceptional talent to your team, we are your dedicated partner!Working Hours :Monday- Friday
8.00am- 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Resolve technical problems experienced by our customers by provision of technical support in the following areas: Answering telephone calls or responding to support requests via the Service Desk Software
Install, Repair and Configure Desktop PCs, Laptops, Tablets, Printers, and Network Equipment.
Hardware maintenance and repair of Desktop PCs and Peripherals
Software installation and troubleshooting of: MS Windows 10 & 11, Chrome, OS, Google Apps & MS Office as well as the companies' bespoke software
Maintain clear Records of Faults and AssetsAct in accordance with the Companies IT Policies and Procedures
Maintain Good Personal Awareness of Industry Developments
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Many of the companies' former Apprentices continue to work in the company on successful completion of the Apprenticeship with an advanced Salary & Benefits Package. You may also be offered a full-time, permanent role on successful completion of the Apprenticeship.Employer Description:The company is an IT Support Managed Service Provider with a Offices in Chorley, Lancashire and Salford, Greater Manchester. The provide industry Leading Customer Service to their predominantly North West Customer base looking after everything from Security and Backups to Upgrades and Maintenance of Equipment.
They are totally independent of any other Company such as Telecoms, Security or Website/SEO which means they work in the best interest of their Customers and what is best for our bottom line.
IT Support is what they do and what they like doing so we just want to do more of it!Working Hours :All details will be confirmed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Duties: (Reporting to the Head of UK Operations and working with the support team, your duties will include:)
Maintain a high level of customer service as a primary point of contact in the service desk
Maximise customer network performance by monitoring, troubleshooting problems and outages
Ensuring customer equipment, firewalls, switches, servers etc. are maintained in a timely manner to latest stable versions as per their contracts
Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access
Ensure the technology, systems & support are optimised for customers including individuals or teams working remotely from or from customer sites
Be a true team player, working professionally and constructively with colleagues offering help and assistance
Training:Why choose our Network Engineer Level 4 apprenticeship?Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.
The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:
Career progression
Continued training plan
Personal development
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Benefits:
Healthcare scheme
Bike to work
Holidays
Team socials
Pension scheme
Employer Description:Addooco IT are a specialist provider of Managed IT, Cloud & Communications solutions. Our approach delivers a premium customer experience at an affordable price for all businesses.
Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy our own dedicated building on Dunston Technology Park.Working Hours :Office open from 8am - 6pm. Rota 7.5 hours a day flexible based on team - Typical start times 8.00am - 9.30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental,Beneficial product experience:,Cisco ASR & ISR Routers,Backup Technologies....Read more...
