Help-desk duties
Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues.
Ensure that support tickets/calls are appropriately recorded and logged within the help-desk system.
Ensure that all queries are dealt on a daily / weekly basis in accordance with the relevant customer SLAs and to a high standard of satisfaction.
Provide virtual training on software and software modules to a number of high-level customers using Microsoft Teams.
Create training / support materials for use by customers from a virtual help-desk platform.
Training duties
Design live training sessions for custom software, updating these when required.
Present effective training sessions to audiences of varying size and ability.
Successful applicant will be required to be vetted to NPPV Level 3 (undertaken at point of employment).
Training Outcome:Opportunity to move into a more specialised role within the business, with experience.Employer Description:VISAV is a small software solutions company primarily developing and supporting the Neighbourhood Alert messaging and engagement system used by many UK Police forces and other partners across the UK. Our team is passionate about delivering exceptional support to our clients, and we are looking to expand our team with a motivated Software Support Analyst.Working Hours :Monday to Friday, 09:00-17:00 (inc half hour per day for lunch).Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Troubleshooting skills,Multitasking skills,High level of customer service,Able to work independently,Technical skills,Proficient in Microsoft Office,Self starter,Motivated,Punctual,Ambitious,Willingness to learn,Positive & can do attitude....Read more...
Work as part of an IT Service Desk team based on ITIL principles
Provide IT support to customers and internal staff, answering technical questions and adhering to the IT Service Desk logging process
Provide sales team with pre-sales support, attend occasional onsite or phone-based meetings with field sales staff
Adhere to key IT service desk processes such as Root Cause Analysis and Change Control and where necessary, high-quality document creation
Carry out site surveys for larger complex opportunities and provide written reports where required for the sales team and clients
Provide the sales team with pricing and technical assistance in preparing proposals
Providing updates to sales and customers during the provisioning life cycle
Ensuring that services are connected in a timely manner and within defined SLAs
Training Outcome:The successful candidate, upon completion, may be offered a full-time role.Employer Description:At Curveball Solutions we believe in helping our clients simplify their business operations to achieve commercial success through technology. We do this by providing impartial advice with innovative, tailored solutions designed to help your business save time and reduce costs.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Contract Support - Victoria, London - Up to £30,000 per annum Are you an experienced Helpdesk Operator looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Victoria, London. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £30,000 per annum (dependant on experience) Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Help Desk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeIf you are interested please send cv to Stacey at CBW Staffing Solutions ....Read more...
Caretaker/ Cleaning Supervisor
Unity recruitment are seeking an experienced Caretaker or cleaning supervisor for our client who are a housing management company.
Working 36 hours per week.
Key Accountabilities
1.Cleaning all common areas including estate grounds and play areas, as designated by the Estate Manager or Front Desk/Security Co-ordinator. This will include, though is not restricted to litter picking, window cleaning, and low level gutter and drains maintenance, sweeping and washing all communal areas, and removing graffiti, to an agreed schedule and satisfactory standard, using the appropriate equipment, in line with health and safety practices.
2.Checking, and where appropriate, unblocking chutes and clearing bulk refuse.
3.Reporting any repairs in the communal areas or other issues (unauthorised vehicles, fly tipping etc.) and temporarily securing any damaged communal area which represent a hazard and alerting residents, staff and visitors to any hazards as appropriate.
4.Maintaining appropriate weekly monitoring forms, and completion records of cleaning work carried out, repairs reported, and hazards identified etc, and ensuring appropriate communication with colleagues and third parties as required.
5.In collaboration with colleagues, devise and implement the quarterly and annual cleaning schedules for deep cleaning of bins, staircases etc.
6.Assisting in ensuring the security of the communal areas, including checking of lighting etc, and alerting colleagues to security problems in respect of the estate.
7.In conjunction with colleagues, residents and third parties as appropriate, undertaking grounds maintenance in line with agreed standards.
8.Arranging and providing access to the estate for third parties involved in refuse collection, and other essential services.
9.Maintaining cleaning stores, plant and equipment, and ensuring its security.
10.Undertaking minor repairs in consultation with the Maintenance Officer and Front Desk/Security Co-ordinator
11.Participating in estate inspections and site meetings as requested by the Front Desk/Security Co-ordinator or Estate Manager.
12.With colleagues, ensuring that a reception service is provided for residents and members of the public.
13.Cleaning the office areas as required to cover for staff absences.
14.Responding to problems of service delivery and issues of customer dissatisfaction, which are within the scope of your responsibility and make suggestions for improving the service.
15.Actively promoting the organisation, encouraging residents to become members and seeking opportunities for residents to engage in the activities of the organisation, to ensure that the service meets their needs as far as possible, and help to maintain high levels of customer satisfaction
16.In consultation with the Front Desk/Security Co-ordinator, ensuring that necessary letters go out to residents within agreed timescales.
17.Providing accurate and timely updates and feedback as required for individual and service performance management and for reporting to the Board or reporting to the Council as required.
18.Ensuring that all responsibilities are carried out in specification for housing, and statutory requirements, which includes, though is not restricted to equality and diversity, health and safety, the Data Protection Act and the Freedom of Information Act.
19.Undertaking any other duties commensurate with the role that may be necessary to meet the needs of the service. This may include weekend working from time to time.
20.Working with caretaker colleagues on a rota basis to ensure that a caretaking service is provided from 7 am to 4 pm
If this caretaker/cleaning supervisor role is of any interest to you then please call Carly on 02036685680 ext 113
....Read more...
Supporting the Technical Team, you will work alongside experienced IT professionals to assist in providing technical support to our clients, troubleshoot issues, and maintain essential IT systems, workshop repairs and commissioning of equipment, deliveries and updating documentation.
You will be exposed to a range of technologies including networking, wireless, servers, desktop devices, and a range of software platforms, alongside the structured training program in conjunction with Apprenticeship Training.
Key responsibilities:
Respond to Helpdesk requests remotely
Help desk calls –taking help desk calls; logging and tracking calls
Hardware and software repairs in a workshop facility Installation of hardware and software
Maintain network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting Technical team with maintenance tasks and installs
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date; however, training is typically 1 day per week
Training Modules Covered:
CompTIA A+
Microsoft Azure AZ-900
Training Outcome:
We are looking to offer full-time employment upon successful completion of the apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
Employer Description:Cerulean Solutions is an Information Technology company providing integrated solutions for small to medium sized businesses. The company has been trading since 2000 and has developed a strong client base. Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance.Working Hours :Monday - Friday, 9.15am - 5.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As our Data, Digital & Innovation Officer you’ll help support the management of our cloud-based platforms and help to create a culture driven by data and excited by the opportunity to improve continuously.
You will provide IT support to colleagues via remote service desk or in a face-to-face capacity, helping set up systems, user accounts and resolve issues.
You will help support our data and digital strategies in delivering more efficient services to clients, ensuring value for money delivery.
Where appropriate, you may be required to contribute to the wider goals of the Innovation Team, supporting these colleagues to achieve their objectives.Training Outcome:The successful candidate may be offered full-time employment.Employer Description:Citizens Advice has proudly served the people of Greater Manchester for more than 75 years – and as the city region embarks on one of the most exciting periods in its history, we have been making sure we are ready to work with the new regional authority to support those living in its communities long into the future.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Innovative....Read more...
JOB DESCRIPTION
Title: SharePoint Help Desk Specialist
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline is part of RPM International Inc., a multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Design, implement, and manage SharePoint solutions that enhance collaboration and productivity across Carboline. Support internal teams SharePoint sites for various departments, conduct training courses according and create effective applications and workflows.
Essential Functions:
Design, develop, and maintain SharePoint sites, lists, libraries, and workflows to meet business needs Collaborate with cross-functional teams to gather requirements and provide technical solutions that align with organizational goals Implement best practices for SharePoint governance, security, and compliance Provide ongoing support and training for end-users to maximize the effectiveness of SharePoint tools Monitor and troubleshoot SharePoint performance and issues, ensuring optimal user experience Stay current with SharePoint updates and enhancements, evaluating their potential impact on existing solutions Conduct virtual classes on SharePoint functions, features, and best practices for new and current employees Support 8x8 (voip) phone system support and user set up Provide Level 2 help desk support for internal and remote users Backup for Azure user environment, including creating and deleting users, managing access, in tune management Perform additional duties as assigned Commit to the Company's safety and quality programs
Requirements:
3+ years working with SharePoint, including site design, development, and administration. Proficiency in Power Automate for workflow automation, or similar programs. Experience with SharePoint Framework (SPFx), JavaScript, and REST APIs. Proficient in utilizing SharePoint features such as lists, libraries, pages, and workflows. Relevant certifications, such as Microsoft Certified: SharePoint Associate or similar, preferred.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day. No unusual environmental requirements are associated with this position. Periodically lifts up to 40 pounds.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
Engineering Planner - Glasgow - Salary up to £31,000 Key Responsibilities:Plan and assign daily tasks to the team.Help the team reach performance targets.Suggest ways to improve the service desk and help put those changes into action.Understand what’s in customer contracts and help meet agreed targets.Work closely with engineers and maintenance staff to make sure tasks are completed and planned maintenance (PPMs) is scheduled and carried out.Oversee daily performance of the engineering team, making sure work schedules and shift rotas are planned and shared clearly.Organise the ordering of spare parts and arrange times for them to be installed.Keep managers informed about any problems that may affect team performance.Build and maintain good working relationships with other departments.Learn and use the customer’s maintenance management system effectively.Follow all health and safety laws, company policies, and regulations.Use the correct personal protective equipment (PPE) when required, as per company guidelines.Report any unresolved safety concerns to a supervisor or the Health & Safety Manager.Person Specification:Friendly, helpful, and professional in customer interactions.Responds to enquiries promptly and appropriately refers/escalates issues.Builds strong relationships and adapts to meet customer needs.Delivers high-quality service and focuses on practical solutions.Punctual and dependable.Salary & Benefits:Salary up to £31,000.32 days holiday.Healthcare benefits.4% employer pension contribution.....Read more...
Help staff with password resets, login issues and basic software support
Log and track support tickets using our service desk system
Escalate more complex issues to 2nd/3rd line or external suppliers
Build and configure new phones and devices
Keep support records and asset lists up to date
Support onboarding by helping new starters with tech setup
Learn how to troubleshoot hardware, software, and network issues
Work with the team to spot patterns and help reduce common problems
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There is a full-time role available at the end of the apprenticeship, along with an opportunity to progress to a higher level of study, such as Network Engineer Level 4.Employer Description:"As one of the UK’s leading providers of complex care at home, we deliver individualised, person-centred packages of care. Our focus is to improve our clients’ quality of life and enable them to live successfully at home."Working Hours :Monday - Friday, 9.00am till 5.30pm (1-hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Carrying out diary management and ensuring all tasks are delegated to the correct diary
Preparing documents through editing, printing and binding
Creating presentation and reports
Support the help-desk with logging and prioritizing of works (in line with guidance)
Interaction with engineering teams to ensure work completion to agreed timescales
Provide admin team cover for holidays and absence In Chichester & our London contract
Collation of customer reports and updating the customer hub
Assist in raising purchase orders and invoice validation
General filing and document retention
Training:Level 3 Business Administrator apprenticeship standard, including Comptency and Technical Certificates in Business AdministrationTraining Outcome:
A full-time position may be offered to the right candidate upon successful completion of the apprenticeship
Employer Description:Veolia is tackling the climate crisis through a comprehensive range of waste, water and energy management services that help build a circular economy and protect the environment for generations to come. We're innovators committed to carbon reduction through energy-efficient solutions, preserving natural resources, protecting biodiversity, combating climate change and raising environmental awareness.Working Hours :Monday to Friday, working hours TBC,Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative,Physical fitness....Read more...
Sacco Mann is a leading legal and IP recruitment specialist – we have been working in this sector for 27 years and have a long-established prestigious client base. We are now looking to recruit a Recruitment Consultant for our Private Practice team in our Leeds office. Our Private Practice team is a hugely successful and market leading division, with great scope to continue its growth. We are a close knit, well-bonded team that has a collegiate and collaborative approach, a great reputation across the market and an unparalleled set of connections.
About the Recruitment Consultant Role:
Join a successful (overproducing) team,
There is a ‘warm desk’ to pick up, in a market where we are already well established with a large, varied client base of law firms – from major international brand names to boutique commercial outfits and high street practices, which makes this a robust market to operate in.
Will suit a recruiter with experience in either Legal Recruitment or a similar professional sector recruitment.
Focuses on the attraction and placement of legal professionals including Solicitors and Partners in the Private Practice market – working across all areas of legal practice (both commercial and consumer).
This is one of our core teams and a marketplace where we have been highly active for over twenty years.
We will tailor the role to suit the experience and skill set of the incoming person although it is fair to say that in all respects the focus is on providing a quality service to a lucrative, high demand, candidate led market.
£200,000 plus billing levels are very achievable.
Also:
We are very conscious that personal development should never cease, and we will provide a comprehensive and bespoke training programme to ensure that you have the information, skills and expertise that will allow you to be ‘the best version of yourself'.
We have in-depth knowledge of our market. We are highly respected by both candidates and clients. People enjoy working with us, they value our opinion and have learnt that they can trust us. This makes our job so much more enjoyable, rewarding and successful.
Personal development and career progression is something we focus on, there are no barriers to career progression and progression is entirely based on ability and delivery rather than being time barred or restricted in any way.
We do not have a heavily KPI focused working environment – managers truly understand the market you will be working in and will work closely with you to agree a structure and the best way to approach your desk but ultimately – once up and running - you will have a lot of freedom and autonomy to engage with your clients and candidates in the way that works best for you and your desk.
We have a blended working from home/working from the office environment and have found that this works really well. Being together as a team sharing information, intelligence, tips, successes and woes is really productive and thoroughly enjoyable, but we also enjoy the ability to work from home and focus on our desks. We envisage this more flexible way of working to be the future for us, a balance that is effective from both a professional and personal perspective.
What sort of values and strengths work well at Sacco Mann?
Recruitment requires us to be switched on, thinking, assessing and looking for solutions at all times. We don’t work silly hours, but we do work hard in the hours we put in.
Self-motivation is critical. We are excellent at providing support, direction, advice, encouragement and empathy – that is readily available throughout the business and the people who are the most successful embrace this and combine this with a personal maturity and responsibility. We give people plenty of autonomy, Legal Recruitment is a field where developing your own style is entirely viable and beneficial, our role is to help you do this. To allow you the autonomy to work in a manner that works well for you, as well as, representing the business in an appropriate manner. We are grown-ups and don’t require micromanaging (in fact people who do require micromanaging do not flourish here).
Enthusiasm is also a core attribute, its infectious and this team use that as a way of powering on to extra success.
We work in close knit groups, and we genuinely have each other’s backs. This is non-negotiable. We proactively support each other, we cover each other’s jobs, provide each other with extra market information and intelligence. We all step in to support, help and encourage each other and the result is that we are all individually better placed and better informed and more successful.
We treat people like adults and expect them to behave like adults and they do! We have high expectations; we like people who also have high expectations and one of the key roles of the business is to help people achieve their goals. This is also really important going forward, the business is in an exciting position, well established, well respected, well-funded and ambitious. We are looking for people who want to help us realise the potential there is. This is key, we have great scope, and we are focused on making sure we take advantage of the opportunities ahead of us and the people who help us do so will be able to achieve their own career ambitions at the same time. There are genuinely no barriers to career progression, in fact entirely the reverse.
The Rewards:
Success deserves to be appropriately rewarded and that is exactly what we aim to do. Each person:
Receives a generous basic salary that is formally reviewed in April every year.
We offer an unrivalled commission structure with no threshold.
There is a company quarterly bonus, this is worth up to £5,000 per person per annum.
Softer benefits include the opportunity to earn extra holidays, more income, annual leave and vouchers.
Wider benefits include private medical insurance, pension, Buy & Sell Holiday Scheme and many more.
To find out more about working as a Recruitment Consultant at Sacco Mann call 0113 245 3338 or apply now. ....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.Overview
At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for curious, motivated people to share our passion to enable our customers to make data driven decisions about their business.
We believe that diversity strengthens our team so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career.
We're proud to be the UK's largest dedicated Qlik consultancy
Main responsibilities:
Record the details of new issues and updates in the helpdesk system
Investigate system issues promptly, providing regular progress updates via phone and/or email to the customer
Liaise with suppliers to ensure updates and/or data is delivered on time and to specification
Resolve issues where possible
Perform installs, upgrades and basic configuration of supported software for customers
Contribute to the ongoing development of the Support team processes
Good feedback from the customers and from the business
Required skills:
An enthusiastic and professional attitude with a desire to keep customers happy by helping solve their issues and answer their questions
A commitment to learning new skills
Some understanding of IT concepts such as firewalls, networks, virtual machines
Some understanding of common applications and operating systems - e.g. Microsoft Office, Microsoft Windows, LinuxSome understanding of cloud environments like Azure/AWS/Google Cloud
Good telephone manner and good written English skills
Logical thinker that enjoys problem solving
Efficient worker - able to balance priorities whilst working on multiple tasks in a given day
Good team worker
Training:You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications.
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Group activities
Online learning
Work based tasks
Training Outcome:Ongoing employment and career development. Employer Description:Since forming in 2010, Ometis has grown from humble beginnings to representing some of the country’s leading brands and organisations.
Today we are proud to be the UK’s leading Qlik experts who help businesses across the country gain a competitive advantage with Qlik Business Intelligence solutions. From Qlik development and Qlik training through to bespoke support programmes, we do it all.Working Hours :Our service desk is staffed between 5.30am - 5.30pm, seven days a week, 364 days a year. We have a shift pattern to share the workload and balance out of hours / unsociable working and further information about this will be provided.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Helping with general admin tasks like organising files, updating spreadsheets, and writing up notes or documents
Supporting our team with planning events, booking tickets and accommodation, and keeping track of dates and deadlines
Monitoring our shared email inbox and making sure messages get actioned or passed to the right people
Updating and maintaining our client and project records using tools like Trello, Xero, and Clockify (we’ll show you how!)
Helping to manage software licences and accreditation renewals
Supporting the team with keeping track of client follow-ups
Attending team project meetings to learn how we plan and deliver our work – you’ll observe and take notes to help with timelines and project tracking
Assisting with financial admin like creating invoices, checking payments, and updating our records
Training:
All training will be provided in-house, tailored to the apprentice’s role and learning pace
You’ll be supported by Francesca who will guide you through tasks, show you how our systems work, and help you build confidence as you go
We believe in learning by doing, with plenty of support along the way
Training Outcome:
A clear path for development and future progression
Employer Description:Energy and Sustainability Consultancy providing desk-top assessments for various clients within the built environment, including developers, architects and local authorities. We formed in 2021 and regulated by RICS. We have a Graduate programme in place with a clear pathways to technical accreditation and we have recently been shortlisted in the finals for an awards with SECBE Constructing Excellence.Working Hours :To be confirmed during interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Area Manager, Growing Coffee Brand, Edinburgh, up to £36,000 DOEOn behalf of an ambitious, independent coffee brand, we’re looking for an energetic, on-the-ground Area Manager to join their growing team in Edinburgh.This is not your average chain. With soon to be 10 thriving coffee shops and more on the way, they’re on a mission to deliver great coffee, community vibes, and exceptional customer experiences, and they need a strong leader to help take them to the next level.The RoleThis is a field-based position where you'll be in the stores, leading teams, and making things happen. No office-bound management here, this role is for someone who thrives in the hustle and energy of busy cafés and knows how to drive results through people.What’s On Offer
£30–36k base salary -DOEPerformance-based bonusRapid career progression as the brand continues to expandThe chance to be part of a people-first, values-driven business
Responsibilities
Oversee the operations of all the cafes dailyLead, motivate, and develop a team of 40+ staffTake full ownership of site-level performance and P&LRecruit, train, and build high-performing teamsWork closely with the director and operations team to scale sustainably
About You
Proven multi-site experience in hospitality (coffee or casual dining ideal)Financially savvy – confident with budgets, targets, and performance KPIsA natural leader who thrives in fast-paced, growth environmentsPassionate about people, quality, and creating standout guest experiencesYou love being on the floor more than behind a desk
If you’re ready to roll up your sleeves and help scale something special, I’d love to hear from you. Send your CV or reach out directly for a confidential chat.....Read more...
QA Engineer - World’s First Marketplace For Live Experiences - Bristol
(Tech stack: QA Engineer, Automated, UAT, Selenium, Playwright, ISEB, ISTQB, Test Analyst, Tester, Quality Assurance, QA Engineer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for QA Engineer (Automated, UAT, Selenium, Playwright) to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. The ideal QA Engineer candidates will have experience in some or all of the following (full training will be provided to fill any gaps in your skill set): automated testing, UAT (User Acceptance), Selenium, Playwright, web-based testing, browser DevTools, Agile, JavaScript, CSS3, HTML5, Jira, .NET, C#. An ISEB or ISTQB or equivalent qualification is preferred.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Bristol, UK / Remote Working
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
NOIRUKTECHRECNOIRUKREC....Read more...
Helpdesk Administrator - Edinburgh - Salary up to £30,000 CBW is currently recruiting for an experienced and highly organised Helpdesk Administrator to join a busy, site-based facilities team in the heart of Edinburgh. Working closely with the Contract Manager, the successful candidate will play a key role in ensuring the contract achieves 100% compliance across all maintenance, reactive, and quoted works.Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements:Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment.Strong customer service and communication skills, with a professional and proactive approach.Good commercial awareness and experience with financial reporting.Proficient in Microsoft Excel (intermediate to advanced level) and general computer literacy.IOSH Managing Safely qualification (desirable).Salary & Benefits:Salary up to £30,000 (depending on experience)25 days annual leave plus bank holidaysCompany pension schemeMonday - Friday 8am to 5pm (In office) ....Read more...
Contract Support Administrator - Salisbury - Up to £35,000 per annum Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Salisbury. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £35,000 per annum Office based Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Experience in FMGeneral AdministrationCAFM knowledge....Read more...
.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Hereford
(Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Hereford, Herefordshire, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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Assist in providing first-line support for network-related queries and issues.
Support senior engineers in the configuration, deployment, and troubleshooting of routers, switches, firewalls, and wireless infrastructure.
Monitor network performance and assist in identifying and resolving issues proactively.
Help maintain accurate and updated network documentation.
Participate in customer site visits alongside experienced engineers to gain practical on-site experience.
Learn and apply best practices related to network security, protocols, and infrastructure management.
Engage proactively in training sessions and achieve relevant certifications as part of your apprenticeship.
Training:Why choose our Cloud Network Specialist Apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned:
Learners will learn to use Microsoft Azure, AWS and Google Cloud
Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:IT Answers provides managed IT services, cloud solutions, and cybersecurity to help businesses boost efficiency, security, and digital transformation.Working Hours :Monday to Friday, 8:30am - 5:30pm with 1 hour lunch break.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
Contract Support Administrator - City of London - Up to £35,000 per annum Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Contract Support to work for an established Facilities company based in the City of London. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £35,000 per annum Office based Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Experience in FMGeneral AdministrationCAFM knowledgeIf interested, please send your CV across to Abbie at CBW Staffing Solutions.....Read more...
Contract Support - City of London - Up to £38,000 per annum Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Contract Support to work for an established Facilities company based in the City of London. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position Up to £38,000 per annum Office based Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Experience in FMGeneral AdministrationCAFM knowledgeIf interested, please send your CV across to Abbie at CBW Staffing Solutions.....Read more...
Contract Support - Tunbridge Wells, Kent - Up to £34,000 per annum Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Contract Support to work for an established Facilities company based in Kent. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position Up to £34,000 per annum Office based Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Experience in FMGeneral AdministrationCAFM knowledgeIf interested, please send your CV across to Stacey at CBW Staffing Solutions.....Read more...
Contract Administrator - FM Provider - Dartford, Kent - £28,000 Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company. This role is based in Dartford, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours of Work / Details:08:00am to 17:00pm Monday to Friday (Office based)£28,000Maternity Cover Immediate Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your cv to Stacey at Cbw Staffing Solutions for more information!....Read more...
.NET Software Engineer, .NET 9, C#, Azure, Agile – Gelsenkirchen, Germany
(Tech stack: .NET Software Engineer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Gelsenkirchen, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Maidstone
.NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Maidstone, Kent, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
