IT Support Engineer (Help Desk)
Location: West Malling
Rate: £25.00 - £30.00 per hour (depending on experience)
Duration: 2–3 Month Temporary Contract
Hours: 37 hours per week, Monday to Friday (shift rota between 8:00 am – 5:00 pm)
Are you an experienced IT Support Engineer looking for your next contract opportunity? We're recruiting for a hands-on Help Desk professional to join a busy IT team, providing first and second line technical support across a varied desktop environment.
This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and getting involved in a broad range of desktop support, hardware deployment and Microsoft technologies.
What you'll be doing
- Providing first and second line IT support via the help desk.
- Diagnosing and resolving hardware, software and networking issues.
- Logging, prioritising and managing support tickets through to resolution.
- Installing and configuring PCs, laptops, printers, mobile devices and peripherals.
- Supporting Microsoft Windows, Microsoft 365, Outlook, Teams and Intune environments.
- Providing remote support to end users.
- Assisting with desktop builds, imaging and device deployments.
- Supporting basic networking, server administration and security tasks where required.
- Maintaining IT assets, documentation and inventory records.
- Delivering excellent customer service while working to agreed service levels.
What we're looking for
- Previous experience in an IT Support, Service Desk or Help Desk role.
- Strong knowledge of Windows desktop operating systems and Microsoft 365.
- Experience supporting PCs, laptops, printers and mobile devices.
- Good troubleshooting and fault-finding skills across hardware and software.
- Familiarity with Outlook, Exchange Online, Teams and Intune would be highly desirable.
- An understanding of networking fundamentals (TCP/IP) and basic server environments is advantageous.
- Excellent communication skills with a customer-focused approach.
- Ability to prioritise workload and work effectively both independently and as part of a team.
- Comfortable with hands-on hardware installations and equipment deployment.
What's on offer?
- Competitive hourly rate of £25.00–£30.00 per hour, depending on experience.
- Immediate start available.
- Interesting and varied technical support environment.
- Friendly and supportive IT team.
- A great opportunity to gain experience within a well-established organisation.
If you're an IT Support professional available at short notice and looking for your next contract, we'd love to hear from you. Apply today!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
The role will support day-to-day help desk activities, IT projects, and the management of monitoring and security systems.
Key Responsibilities:
Assist with Level 1 help desk issues
Provide workstation support and application/software support
Assist with IT projects
Assist with the management of monitoring and security systems
Provide helpful and professional customer service when supporting users and clients
Training:Information Communications Technician Level 3:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position with potential promotion to Junior Consultant upon passing the apprenticeship
Employer Description:Remote IT Rescue is a professional IT support company providing reliable remote and onsite technical solutions for individuals and businesses. We help customers resolve IT issues, improve system performance, and keep their technology running smoothly through expert support and tailored solutions.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will receive full training in all areas of your job role.
Duties will include:
Assist the hire desk team with processing customer enquiries and converting enquiries into hire orders
Receive and process equipment hire requests and collection requests
Support the planning and scheduling of transport for equipment, deliveries and collections
Help coordinate internal and external haulage providers to ensure efficient equipment movement
Prepare and issue hire quotations for customers under the guidance of experienced team members
Maintain accurate records and complete hire desk administration tasks
Assist with processing damage reports and gathering information relating to damaged equipment
Communicate professionally with customers regarding hires, collections, quotes and queries
Develop your knowledge of MGF products, equipment, transport and planning and customer service processes
Training:This is a blended delivery model. This means that some of your learning will be in person in the workplace with your designated training specialist and some will be online.Training Outcome:Upon successful completion of this apprenticeship their are progression routes within the company that may involve additional learning opportunities. It is hoped this apprenticeship will be the start of a long term career with MGF.Employer Description:MGF is a long-standing, trusted provider of comprehensive temporary work solutions in the construction industry. They are committed to excellence and customer satisfaction, going above and beyond to provide a complete solution, whatever the project. They have 12 depots across the UK and have been a top contractor since 1981.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Front desk duties:
Welcome guests
Answer the phone
Go through the mail & admin team inboxes
Manage incoming and outgoing mail
Prepare refreshments for meetings
Clear up meeting rooms after meetings
Place all the weekly orders
Book trains, couriers and taxis
Prepare the office for lock up
Lunch duties:
Help prepare lunches on Mondays and Wednesdays
Put the chairs outs and away on Tuesdays and Thursdays
Help serve up the meals on Tuesdays and Thursdays
Clear out fridges on Fridays
Office duties:
Check daily stocks and place orders on:
Cleaners' supplies
Kitchen supplies
Bathroom supplies
Stationery supplies
PPE supplies
Run the dishwashers
Refill fruits
Refill coffee pots
Refill sanitary products
Refill hand soap and shower gel on Fridays
Water the plants
Check drying room and locker room in the mornings
General tidying up the office when needed
Daily headcount for chefs
Be trained as Fire warden
Help out with the fire alarm test on Fridays
Help out with events when necessary
Help out with facility maintenance when necessary
Training:This apprenticeship is delivered as a weekly day release at Newham College London.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:Gaining the experience of working with a busy practice will give any apprentice the practical tools they need in their future career and the confidence to work for and alongside engineers and technicians at all levels.Employer Description:Heyne Tillett Steel is an award-winning structural and civil engineering practice with a reputation for intelligent design and innovative, practical and sustainable solutions. Based in central London and established in 2007 by directors Andy Heyne, Mark Tillett and Tom Steel, the practice now has over 180 people. We are currently working on exciting and innovative projects throughout the UK for many leading developers and architects.Working Hours :Monday - Friday: Office hours are 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications
Dealing with alerts and automated system monitoring
Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's
Monitor the Service Desk email inbox to respond to support calls logged via email
Answer telephone and complete support issues from initial contact to resolution. Log all calls in the relevant Call Logging system
Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer
Escalate incidents when required to 3rd parties, external resources, or others
Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers, operating systems and application server software
Write up support calls and maintain documents and records to a professional standard; for example, Request for Change (RFC's),
Customer Build Logs and Tech Docs
Attend the site and carry out any on-site support work as required
Provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication
Training:QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:Guaranteed job opportunity once completing the apprenticeship and qualifying. Many apprentices move into roles such as:
IT Support Engineer
Cloud Engineer
Infrastructure Engineer
Cyber Security Analyst
Technical Consultant
Employer Description:As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications.
Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business.Working Hours :Monday to Friday, 9am - 5:30pmSkills: Problem solving skills,Logical,Team working,Patience and empathy,Friendly and approachable....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits by your development coach.
Training Outcome:Short-term Progression:
Parts Advisor/Trade Counter Sales
Warehouse/Stock Controller
Internal Sales Executive
Employer Description:Renault Retail Group is one of the UK's leading Renault dealer networks, proudly owned by Renault and with over 30 years of experience delivering outstanding customer service. As an apprentice, you'll work alongside manufacturer-trained technicians, gain hands-on experience with the latest petrol, hybrid and electric vehicle technology, and receive industry-leading training to build a successful career in the automotive industry.Working Hours :Monday - Friday, times to be confirmed. Will include every other Saturday morning, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Director of Operations - Elevated Casual Restaurant GroupPortland, OR $100,000 – $125,000 + Incentives + BenefitsWe’re partnered with a locally owned hospitality group in Portland seeking an enthusiastic Director of Operations to oversee their collection of elevated casual restaurant concepts.This is a fantastic opportunity for a hands-on operator who enjoys working closely with restaurant teams, developing leaders, and driving operational excellence. The group has built a strong reputation within the local dining scene and is looking for someone who can help strengthen operations while supporting future growth.This isn't a role spent behind a desk—you'll be regularly in the restaurants, coaching General Managers, improving systems, and ensuring every location consistently delivers an outstanding guest experience.What You'll Be Doing
Coaching, mentoring, and developing General Managers and leadership teamsDriving operational consistency, service standards, and guest satisfactionMonitoring financial performance, labour, food costs, and profitabilityImplementing systems and processes to improve operational efficiencyPartnering with ownership on business strategy and future growth initiativesConducting regular restaurant visits and providing hands-on operational supportEnsuring brand standards, food quality, and hospitality remain best-in-class
What We're Looking For
Multi-unit restaurant operations experienceBackground in elevated casual or upscale full-service restaurant conceptsProven ability to develop managers and build high-performing teamsStrong financial acumen with experience managing P&Ls, labour, and operational KPIsGrowth-minded leader who enjoys improving systems and building strong cultures
....Read more...
.NET Software Engineer, .NET 10.0, C# 14 – Geneva, Switzerland
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent) Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Geneva, Switzerland / Remote Working
Salary: 90’000 CHF – 110’000 CHF + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSPNOIRSWITZERLANDRECNOIREUROPEREC
NC/CM/GEN90110....Read more...
.NET Developer, .NET 10.0, C# 14, Azure, JavaScript, Agile - Hereford
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world 19;s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Hereford, Herefordshire, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/NET/HERET....Read more...
.NET Developer, .NET 10.0, C# 14, Azure, JavaScript, Agile - Maidstone
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world019;s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Maidstone, Kent, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/RG/MAIET....Read more...
.NET Software Engineer, .NET 10.0, C# 14 – Dusseldorf, Germany
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Dusseldorf, Germany / Remote Working
Salary: €55.000 - €75.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/DUS5575....Read more...
.NET Software Engineer, .NET 10.0, C# 14 – Utrecht, Netherlands
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Ontwikkelaar, .NET Software Engineer, Urgent)
Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Utrecht, Netherlands / Remote Working
Salary: €6.000 - €8.000 Per Month + Bonus + Benefits
Applicants must be based in the Netherlands and have the right to work in the Netherlands even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRNETHERLANDSRECSPNOIRNETHERLANDSRECNOIREUROPEREC
NC/CM/UTR7595....Read more...
.NET Software Engineer, .NET 10.0, C# 14 – Mannheim, Germany
(Tech stack: .NET Software Engineer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Mannheim, Germany / Remote Working
Salary: €70.000 - €90.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/MAN7090....Read more...
We are looking for an enthusiastic Apprentice to join our BusinessSupport Team. The role will be working on our busy reception deskand offering administrative support to staff.
Responsibilities include:
Support in the reception area to deal with administrative queries and incoming phone calls from service users, staff, volunteers and other agencies
Offer administrative support to operational services where required including minute taking, data entry and archiving
General administrative duties including photocopying and printing
Assist with preparing and clearing meeting rooms for use by staff or agencies booked through the room hire process
Adhere to all relevant policies and procedures within the Business Support service
Involvement in helping to ensure offices and properties are fit for use and adhere to all Health and Safety regulations (under guidance from the Business Support Co-ordinator)
Help to administer the organisations training requirements including booking courses
Support the Business Support Co-ordinator where needed to ensure all Health and Safety legislation is adhered to and monitored
Support with the accurate recording of personnel annual leave and sickness
Training:The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.Training Outcome:Our aim is to help the apprentice complete their course and then retain them within the company, helping them progress their career if an appropriate role is available. Employer Description:Anglia Care Trust delivers a range of projects promoting the wellbeing of children, young people, adults and families alike.
Our activities, both charitable and publicly funded are delivered withinfour broad headings:
Community Safety – helping people to feel safe
Housing Services – helping people to keep a roof over their heads
Advice, Guidance and Advocacy – helping people to be heard
Health and Support - helping people with their health and wellbeing
With our headquarters in Ipswich, we deliver services across Suffolkand into Norfolk, Essex, and Cambridgeshire, with satellite officesacross the region. We offer a spectrum of flexible and interconnectedsupport services, ranging from longer term Intensive Support, throughto a series of bespoke services, tailor made to meet Service Users’needs, such as short term Money Advice.Working Hours :Monday - Friday, 09:00 - 17:00 with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Your responsibilities will include, but may not be limited to:
Providing polite, professional first-line IT support to colleagues, logging and updating incidents and service requests through the Service Desk system
Troubleshooting basic hardware, software, Microsoft 365, network, telephony and access-related issues, escalating more complex matters when required
Assisting with setting up, configuring and issuing IT equipment for new starters, movers and existing users
Supporting routine user administration tasks, including password resets, account checks and access queries in line with IT procedures
Maintaining accurate documentation, following cyber security and IT policies, and actively taking part in apprenticeship learning and development activities
Training:You will work towards the: Level 3 Information Communications Technician Apprenticeship Standard. Functional Skills if necessary. Training will be delivered through day release to MK College alongside your workplace learning.Training Outcome:Your apprenticeship is just the beginning. At Routeco, we believe Routeco Know-How is built through continuous learning, curiosity and sharing expertise. As an organisation that invests in its people, we provide opportunities for further professional and career development, including technical training, specialist development programmes, and industry-leading learning platforms to help you build your expertise and progress your career.Employer Description:At Routeco, we support leading global technology manufacturers with an extensive team of technical specialists, along with proven tools for growth – all focused on strengthening your bottom line.
At Routeco, we believe work should be more than a paycheck.
It should be a place where you grow, feel valued, and make a difference. We’re committed to your wellbeing, career development, and creating a positive impact on the planet. We're really proud of our engagement rate which is an incredible 87% - as scored by our associates.Working Hours :Full-time Monday - Friday. Working hours 9.00am - 5.30pm (To be confirmed).Skills: Enthusiasm,Curiosity,Communication,Listening,Customer Service,Attention to Detail,Teamwork,Reliable....Read more...
Provide first-line technical support to customers and internal users via phone, email and in person.
Diagnose and resolve hardware, software and network issues, escalating where appropriate.
Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices.
Support users with day-to-day IT tasks such as password resets, software installations and account management.
Log and document technical issues and resolutions accurately using the company ticketing system.
Respond to help desk tickets and provide remote support to users.
Provide technical support for Microsoft 365, Azure, Windows Server, Windows 10/11, macOS and associated hardware.
Troubleshoot and resolve technical problems in a timely manner in line with service level agreements.
Maintain inventory records for IT equipment and software licences.
Support the team with ongoing projects, system upgrades and approved technical implementations.
Follow and maintain company IT policies, data protection requirements and cybersecurity best practices.
Keep up to date with developments in IT and cybersecurity relevant to the business and its customers.
Review operational procedures and documentation with a view to continuous improvement.
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:On successful completion of the apprenticeship, there is the opportunity to progress into a permanent full-time position within the team.Employer Description:Millennium provides friendly, reliable IT, telecoms, security and AI services across the East Midlands. From fixed-price support contracts and phone systems to cyber security and AI tools that automate the everyday and unlock new ways of working, we keep your business running and innovating.Working Hours :Monday – Friday, 09:00 – 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,IT hardware/software exposure,Microsoft 365 awareness,Basic networking knowledge,Cybersecurity awareness....Read more...
Operations Director - Growing Restaurant Group London £120,000 - £160,000 + IncentivesThe RoleThis is an exciting opportunity to join a growing restaurant business at a pivotal point in its journey. They are looking for an experienced Operations Director who wants to play a key role in shaping the future of the business, bringing structure, pace and commercial thinking while remaining close to the operation.Who will you be?You'll be a true hospitality operator. Someone who has grown through restaurants, understands what great looks like on the floor and believes the best leaders spend their time supporting their teams, not sitting behind a desk.Working closely with the senior leadership team, you'll lead the operational strategy across the estate, driving consistency, improving standards and creating an environment where both people and the business can thrive. You'll enjoy building scalable processes without losing the personality that makes the brand successful.You'll have a strong commercial mindset, using data to improve performance across labour, productivity, margins and profitability, while working alongside the People team to develop high-performing leaders and maintain an engaging, people-first culture.We're looking for someone who has operated at a senior multi-site level within quality restaurant businesses, with experience across both branded and independent operators. You'll be passionate about hospitality, quality food and drink, have exceptional attention to detail and be confident making decisions that support long-term growth.You will have:
Proven experience as an Operations Director or Head of Operations within a multi-site restaurant business.A hands-on leadership style with a genuine passion for being in the restaurants and supporting your teams.Strong commercial acumen with the ability to drive sales, improve profitability and maximise labour efficiencies.Driving operational systems, processes and best practice across a growing estate.A track record of coaching, developing and inspiring high-performing leadership teams.High standards, exceptional attention to detail and a relentless focus on guest experience.The credibility, resilience and ambition to help lead the next stage of growth for an exciting restaurant business.
CXVs to kate@corecruitment.com....Read more...
What You’ll Do
Provide 1st Line IT Support to our clients
Monitor and maintain network and server infrastructure
Handle calls, service tickets, and email requests through the Service Desk
Deliver both remote and on-site technical support
Respond quickly to system failures and technical issues
Create and maintain process documentation
Troubleshoot faults and ensure timely resolution
Build and maintain strong client relationships
Work Arrangement:
This role is on-site (not remote).
Job Types: Full-time, Permanent, Apprenticeship.
This is the right fit for you, if you are:
Highly disciplined, self-motivated, and driven to succeed. You enjoy problem-solving, learning new systems, and helping people. You communicate clearly, adapt easily to new tools, and thrive in fast-paced environments. You take feedback positively and use it to grow your skills.Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning,testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:Potential for a full time position on completion of apprenticeship.Employer Description:Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Written communication skills,Confident,Able to manage multiple tasks....Read more...
Support with checking, packaging, and preparing IT and AV equipment for events
Carry out basic repairs, inventory management and pre-building of equipment
Support with maintenance of permanent network installations at key locations
Learn to service and support onsite servers under supervision
Help with general warehouse and logistics activities, including manual handling
Gain exposure to industry-leading technologies used in live event production
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premises and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premises, cloud and hybrid network architectures
Train with QA - the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:You will be working with the Workshop Manager supporting many events and grow solid skills to become a fully trained IT technician. If we are the right fit for one another, a full-time tole may be available for you after the apprenticeship.Employer Description:We are a dynamic and fast-paced IT services company specialising in supporting high-profile live events and permanent technology installations. Whether it’s managing complex AV and IT infrastructure for large-scale corporate shows or maintaining vital networks at key venues like Farnborough and Gloucester Rugby, we thrive on delivering hands-on, people-focused tech solutions.Working Hours :08:00 to 16:00 Monday to FridaySkills: Communication skills,Attention to detail....Read more...
This role at Apollo Fire Detectors focuses on building foundation technical skills, customer service capability, and professional working practices, while contributing to the effective delivery of IT support services across the business.
The IT Technician Apprentice will be responsible for the following duties:
Provide first‑line IT support to users under supervision
Log, update and manage service requests and incidents using the IT service management system, ensuring accurate notes and escalation where required
Escalate unresolved issues promptly to IT Technicians in line with agreed procedures
Assist with employee on-boarding and off-boarding
Support basic workstation builds and configuration in line with company standards
Assist with routine maintenance tasks such as equipment swaps and desk moves
Maintain accurate records of IT assets, ensuring devices are logged, tracked and updated correctly
Assist with stock checks, equipment labelling and asset audits
Support IT Technicians with tracking loan equipment and replacements
Follow documented IT processes and procedures consistently
Help keep knowledge base articles up to date by identifying gaps or outdated information
Learn how IT services are delivered within a regulated business environment
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:
Upon successful completion of the apprenticeship, the right candidate will be offered a full-time permanent position
Employer Description:We specialise in the design and manufacture of high-quality fire detection solutions that protect people from fire in over 100 countries around the world.
Based in Havant, Hampshire, on the UK’s south coast, we operate through regional offices in the UK, China, and Germany and support our network of partners and distributors on all five continents. We are proud to be part of Halma, a global FTSE 100 group of life-saving technology companies.
We were awarded the Royal Warrant in 2009 in recognition of our high level of personal service to the Household of HM The Queen. We continually strive to deliver an exceptional customer experience for every individual, company and organisation that we work with.Working Hours :Monday to Thursday 8:30am- 4:45pm; Friday 8:30am- 4:00pmSkills: IT skills,Customer care skills,Team working,A strong interest in IT,Willingness to learn,Willing to take instruction,Good communication skills,Reliable and punctual....Read more...
Working within a friendly and supportive higher education environment, you'll play a key role in supporting staff and students with a wide range of technologies. From IT support and Microsoft cloud solutions to learning platforms, networking, and cutting-edge audiovisual systems, you'll gain hands-on experience across multiple areas of technology.
You'll work alongside experienced professionals who will help you develop valuable technical and problem-solving skills while giving you real responsibility from day one. As your knowledge grows, you'll have opportunities to support online learning systems, student information platforms, livestreaming technology, and digital transformation projects across the organisation.
This role offers a unique breadth of experience that you won't find in many apprenticeship programmes, providing a strong foundation for a long-term and rewarding career in IT, digital support, cloud technologies, or systems administration. If you're eager to learn, enjoy solving problems, and want to make a real difference through technology, we'd love to hear from you.
Duties Include but are not limited to:
Work towards your Digital Support Technician Level 3 Apprenticeship qualification
Learn about the internal help desk ticketing system and resolving user support issues
Support the A/V systems in lecture rooms and the lecture theatre
Support the use of the Mac-based Video Podcast Studio
Develop and enhance skills in all Microsoft 365 Applications, Outlook, Word, Excel, PowerPoint, Visio, Teams and Sharepoint services
Learn Cognito forms development to support business processes
Learn Moodle LMS from an administrative perspective
Production of meaningful documentation – contributing to organisational knowledge
Learn to analyse systems and processes and devise, develop, test and implement the changes to improve process resilience
Exposure to the use of AI tools to modify CSS and HTML code to speed up look and feel changes in online systems
Training:The successful candidate will undertake a 18 Month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. You will have a designated mentor in the workplace tosupport your learning and at the end of programme will be assessed via an external assessment body.
Knowledge areas include:
Digital Technologies
Data Management and Information Systems
Support and Security Concepts
Training Outcome:Opportunity to progress to Higher or Degree level Apprenticeship for the right individual on succesful completion of the level 3 apprenticeship.Employer Description:Regents is the Theological training institution for The Elim Pentecostal Church. Elim is a growing Movement of more than 500 Christian congregations and ministries in the UK and Ireland. Elim is also a leading UK charity operating within the non-profit sector as a single consolidated charity. Elim’s core vision and distinctive characteristics arise from its spiritual heritage as a denomination focused on Christian mission and ministry.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Understanding of IT hardware....Read more...
This role provides hands-on experience across a hybrid IT environment, including Microsoft 365, endpoint management, and infrastructure support. The apprentice will work closely with experienced IT staff to develop technical skills and support business IT operations. This position is integral to maintaining operational efficiency and supporting end users across the business.
The IT Support Apprentice will be responsible for the following duties:
Provide first-line IT support for hardware, software, and access issues
Log and manage support requests through the service desk
Assist with setup and configuration of laptops, desktops, and mobile devices
Support onboarding and offboarding processes (accounts and devices)
Maintain accurate IT asset records and inventory
Assist with Microsoft 365 and Entra ID administration (basic tasks)
Support printers, meeting room equipment, and general office IT systems
Assist with troubleshooting and resolving day-to-day IT issues
Update IT documentation and knowledge base articles
Support IT projects such as device rollouts, upgrades, and improvements
Participate in apprenticeship training and coursework
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:On successful completion of the apprenticeship, and subject to satisfactory performance, you'll have the opportunity to move into a permanent full-time role. Kraken are committed to developing their people and offer clear opportunities for career progression, ongoing training, and professional development to help you reach your full potential.Employer Description:Kraken is a team of expert naval architects, engineers, and operators dedicated to delivering cutting-edge autonomous maritime solutions that meet the demands of today's rapidly evolving operational environment.
As traditional maritime approaches continue to evolve, they are at the forefront of developing innovative technologies that enhance maritime security, resilience, and operational effectiveness through distributed systems, scalable autonomy, and agile solutions.
Driven by precision, performance, and innovation, the team combines rapid design iteration with real-world testing to develop reliable, mission-ready systems. Every solution is engineered with disciplined execution, ensuring exceptional quality and performance in even the most challenging conditions.
Kraken technology is designed to succeed where it matters most, delivering reliable autonomous capability in high sea states, contested environments, and sustained deployments. With a focus on rapid deployment, modular adaptability, and dependable performance, they are shaping the future of autonomous maritime operations.Working Hours :Monday to Friday - Flexible around the core hours (10:00 to 15:00)Skills: Organisation skills,Customer care skills,Problem solving skills,Team working,Strong interest in IT,Strong interest in technology,Understand computer systems,Understand computer apps,Willingness to learn,Strong communication skills,Able to follow processes....Read more...
Principal Responsibilities:
Business Operations Support:
Povide tech support to the Head of Salesforce Delivery and wider tech team
Assist in ticket solving and ongoing Salesforce issues
Support the delivery of operational priorities projects in technology
Help track actions, risks, and deliverables to ensure effective follow-up and completion
Data, Reporting and Analysis
Support the preparation of reports, dashboards, and operational updates
Assist in gathering and maintaining data to support business decision-making
Ensure information is accurate, up to date, and presented clearly
Stakeholder and Communication Support:
Support communication between teams, ensuring information is shared clearly and efficiently
Making sure the tickets assigned are up to date on JIRA Board and service desk with complete analysis and resolution
Provide support in responding to internal and external queries where appropriate on the service desk Salesforce tickets
Administrative and Process Support:
Provide general administrative support including document management, record keeping, and coordination tasks
Support the development and improvement of internal processes and procedures
Assist with compliance-related activities and ensure accurate record keeping
Apprenticeship Responsibilities:
Complete all requirements of the Software Developer apprenticeship programme
Attend and actively participate in training sessions, workshops, and reviews with the training provider
Maintain a portfolio of evidence demonstrating learning and development
Apply learning in the workplace to develop competence in Software Developing
Take responsibility for personal development and progression throughout the apprenticeship
TRAINING AND DEVELOPMENT:
Undertake a Level 4 Software Developer Apprenticeship (or equivalent)
Receive a minimum of 20% off-the-job training, including study time, workshops, and learning activities
Be supported by a dedicated line manager and apprenticeship provider
Participate in regular progress reviews and feedback sessions
Develop core competencies in communication, organisation, problem-solving, and tech processes
TDS Values:
Must be able to identify with the aims and objectives of TDS including TDS’s Values:
Customer Excellence
Teamwork
Making a difference
Fairness
Equal Opportunities
Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.Training:Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent software developers, working across the front-end, logic and data layers.
Apprentices develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment, and maintenance.
The apprentice will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Software Developer apprenticeship:
BCS Level 4 Diploma in Software Development Methodologies CertNexus Cyber Secure Coder
Industry recognised certification in one of Java, Python or C#
Key areas covered are:
Software Development Lifecycles
Effective Team Working
Problem Solving
Logic and data structures
Sorting & Searching algorithms
Critical sections and race conditions
Relational and non-relational databases
Software designs and functional or technical specifications
Software testing frameworks and methodologies
Training Outcome:Career Development:
This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within Technology or other areas of the organisation.Employer Description:We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Software Developer Apprentice.
This role sits within the Head of Salesforce delivery and will support the existing BAU team and inhouse Salesforce lead projects. You will gain exposure to a wide range of tech related activities, including administrative coordination, stakeholder support, reporting, and process improvement.
Alongside your day-to-day role, you will work towards a recognised Level 4 Software Developer Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in IT.
You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.
The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Willingness to learn,Prioritise workload,Aptitude and logic writing,Excellent in non-verbal skills,Ability to manage tasks,Proactive & positive attitude,Able to take direction,Able to work independently,Reliability,Good time management,Flexibility and adaptability....Read more...
Health & Safety Manager
Highways & Civil Engineering
Location: South East (Hybrid & Site Based)
Lead Safety. Influence Culture. Make a Difference.
Health & Safety isn't about paperwork. It's about building a culture where people go home safely every day.
We're looking for an experienced Health & Safety Manager to support a growing highways and civil engineering business delivering projects across the South East. Working closely with operational teams, you'll play a key role in driving continuous improvement, maintaining compliance and embedding a positive safety culture throughout the business.
This is an excellent opportunity for someone who enjoys being visible on projects, building relationships and influencing people at every level rather than sitting behind a desk.
The Role
Reporting into the senior leadership team, you'll be responsible for leading Health & Safety across multiple operational sites and supporting managers to achieve the highest possible safety standards.
Your responsibilities will include:
Promoting a proactive Health, Safety and Wellbeing culture across the business.
Carrying out regular site inspections and audits.
Supporting operational teams with risk assessments and safe systems of work.
Investigating incidents and identifying preventative actions.
Delivering toolbox talks and safety briefings.
Advising senior management on legislative compliance and best practice.
Monitoring performance and identifying opportunities for continual improvement.
Working closely with clients and stakeholders on Health & Safety matters.
Supporting external audits and maintaining management systems.
Ensuring compliance with ISO standards and current Health & Safety legislation.
What We're Looking For
We're interested in speaking with experienced Health & Safety professionals who have worked within one or more of the following sectors:
Highways
Civil Engineering
Infrastructure
Utilities
Construction
Heavy Industrial
Rail
Aggregates
You'll ideally have:
NEBOSH Diploma or equivalent.
IOSH Membership (or working towards Chartered status).
Experience supporting multiple operational sites.
Strong knowledge of UK Health & Safety legislation.
Excellent communication and influencing skills.
Full UK Driving Licence.
Experience building positive relationships with operational teams rather than policing them.
What's On Offer
Competitive salary.
Company vehicle or car allowance.
Pension.
Ongoing professional development.
Long-term career progression.
Opportunity to genuinely influence company culture.
Supportive senior leadership team.
Stable, growing business with a strong pipeline of work.
Apply
If you're an experienced Health & Safety professional looking for a role where you'll genuinely influence operational performance and help shape the future of a growing infrastructure business, we'd love to hear from you.
Apply today or contact Andrews Recruitment Group for a confidential discussion.....Read more...
Do you pride yourself on delivering excellent customer service and being part of a team that creates exceptional client experiences? If so, this could be the perfect opportunity for you.
This is a front of house role where you will be the face of the clinic, supporting day-to-day operations while developing valuable skills in administration, customer service, and marketing.
Key Responsibilities:
Working closely with the Clinic Manager, you will:
Act as the first point of contact for all patients, providing a warm and professional welcome
Manage the reception desk, including opening and closing the clinic
Greet patients and offer refreshments such as water or tea
Handle incoming calls, emails, and enquiries in a timely and professional manner
Book and manage appointments, ensuring schedules are well organised
Take and track payments accurately
Maintain a clean, tidy, and welcoming reception and common areas
Support general administrative tasks including data entry, filing, and document management
Assist with stock control, ordering supplies, and keeping track of inventory
Support daily communication with the management team
Marketing & Patient Engagement:
Create and post daily content on social media (e.g. Instagram)
Assist with monthly newsletters promoting clinic services and offers
Proactively contact patients who have not attended recently to encourage rebooking
Support marketing activities to help grow the clinic
Team Support:
Work collaboratively with the wider team to ensure smooth day-to-day operations
Assist with general clinic duties such as organising supplies and supporting treatment flow
Undertake any other reasonable tasks as required
Training & Support:
You will receive full support from the employer throughout your apprenticeship. The team will be on hand to guide and assist you at all times until you feel confident managing responsibilities independently.Training:
You will complete the Business Administrator Apprenticeship Standard Level 3 and the Functional Skills in maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
Training will be carried out within the workplace; there is NO day release
Training will be carried out every 2-4 weeks
Training Outcome:This is an apprenticeship contract for the set period of the qualification. There may not be a permanent position at the end, and this will be discussed as you approach the end of the training.Employer Description:Back 2 Well-Being is a 5-star google rated Luxury Health and Wellness Clinic offering the best treatments in Osteopathy, Massage Therapies, Medical Acupuncture, Injury Rehabilitation, amongst other in the heart of London and West London. Our aim is to provide you with the best possible level of healthcare all under one roof! We plan to use this platform to share with you the health and wellbeing updates from our clinic as well as provide you with some tips that you may find beneficial. Be part of our journey as we embark on this venture and grow together towards a more Healthier Lifestyle.Working Hours :Our clinic runs from 09:00 to 18:00 hours. You will be expected to work weekends; your shifts will be communicated to you in advance. Minimum 16 hours, we may increase hours subject to business needs. Days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Non judgemental,Patience....Read more...
