Respond to Helpdesk requests remotely and on-site
1st Line - Help desk calls - taking help desk calls; logging and tracking calls
Installation of hardware and software
Carry out network documentation and reporting
Assisting technical team with maintenance tasks and installs
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Bi-weekly live training sessions delivered remotely by your ICT Tutor
Training Outcome:
We are looking to offer full-time employment upon successful completion of the apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
Employer Description:Pebble IT is a growing IT Services Provider, working with all types of organisations across many different business sectors.
Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance.Working Hours :Monday to Friday
8:30am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Reliability,Maturity....Read more...
Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining, and improving the digital workplace experience for our clients’ employees. This entry-level position is designed for someone eager to learn and develop core IT support skills in a fast-paced, customer-focused environment.
Role Mission:
Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ensure Claranet’s customers receive the highest levels of service from first contact to the request’s completion.
Objectives & Key Results:
Ensure that the highest levels of service are delivered to Claranet’s customers
Provide customer support; responding to Customer requests for support via a range of communication channels
Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently
Maintain high levels of end user satisfaction, as measured through feedback and survey results
Duties and Responsibilities
Maintain accurate records of activity taken throughout the lifecycle of a ticket
Providing remote technical support to customers
Troubleshoot and resolve issues related to hardware (desktops, laptops, peripherals), managed endpoints, and Microsoft 365 applications
User account, license and access management
Support software installations, updates, and configuration tasks on client devices
Document issues, solutions, and workarounds in knowledge base articles and user guides
Escalate complex incidents and problems to senior engineers or specialist teams as required
Contribute to a positive customer experience by communicating clearly, professionally, and empathetically with users
Validate contact and ensure security process is adhered to.
Teams To Collaborate With:
Customer Experience & Managed Service - Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions
Training:
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience
Training Outcome:
There are lots of development areas from service desk for example IT support or technical solutions where you can develop in the business
Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have around 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Understanding IT terminology,Highly motivated,Energetic team player,Positive attitude,Determined and driven,Can-do attitude,Written communication skills,Self-motivated,Able to work under pressure,Customer focused....Read more...
Liaise with guests as a first point of contact, ensuring they receive a warm welcome, a positive impression of the company and their needs are met.
Sign in/out of visitors, ensuring the visitor log is complete, and building passes are returned.
Making refreshments for visitors
Responsibility for managing meeting rooms, ensuring they are correctly set up with refreshments and catering as ordered.
Ensure all buildings are stocked with basic office supplies and refreshments upon ordering on a regular basis.
Maintaining the cleanliness of the reception and cafe.
Help returns desk with administrative tasks where needed
Ad-hoc duties, including arranging couriers and taxis
Taking incoming calls and directing them as appropriate, taking messages where necessary
Open, Date Stamp, and distribute the post to recipients.
Collect and frank outgoing post as well as oversee the franking machine- reporting faults and ordering supplies,
Assist employees with general enquiries.
Assist other areas of the business when required, Facilities, Return Desk, HR, etc
Purchase components, etc., from suppliers for both office use and external service orders using SAP and updating and maintaining these purchases through CRM/Microsoft Dynamics
Filing and scanning documents for upload onto various systems
Training:The candidate will complete an apprenticeship within the agreed-upon subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will be provided such as, Health and Safety, Fire Safety, IT and HR courses. proAV has a LMS Platform with over 700 training courses.
The Apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Information, advice and guidance provided during the programme by Training Provider and Employer.Employer Description:We design, integrate and support blended technology solutions with AV, UC and beyond. We provide end to end services and 24/7/365 support to enhance global collaboration and empower your world of communication.Working Hours :Monday to Friday - 08.30 to 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Friendly,Confident in speaking....Read more...
You will attend the taught elements of your apprenticeship (including 1 day a week at university, and 4 days a week working in the office)
You will be involved with the planning of projects with your Project Manager, including when and how you will collect data which will help us assess potential environmental impacts
Help undertake desk-based research, using publicly available data and information from other sources. This might include talking to third parties such as environmental regulators
Carry out fieldwork, including making visual observations on sites, and collecting data to support assessments
Perform routine analysis and data collection
Provide regular updates to your team members, your Project Manager and other relevant people, either verbally or in writing
Help prepare client reports/updates (including emails, draft factual and interpretative reports) under guidance
From time to time, we may ask you to come along to client/design team meetings
Training:You will be studying for a BA (Hons) in Environmental Management at The University of the West of England, Bristol.
In addition to this, at Waterman you will experience the following continuous learning opportunities:
Workplace shadowing
Dedicated mentoring
Technical skills including software, people skills and Health & Safety training
Periodic in-house training from internal or external resources
Webinars and e-learning
Development days
Training Outcome:There are great opportunities to progress in your career and experience a diverse range of learning & development opportunities with Waterman. Many of our apprentices will go on to achieve Chartered status. Employer Description:Waterman Group is a multidisciplinary consultancy providing sustainable solutions to meet the planning, engineering design and project delivery needs of the property, infrastructure, environment and energy markets. Founded in 1952, the company has since grown into a leading engineering and environmental consultancy with offices throughout the UK, Australia and Europe.Working Hours :Monday to Friday between 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You will attend the taught elements of your apprenticeship (including studying at Coventry University and 4 days a week working at our Birmingham office)
You will be involved with the planning of projects with your Project Manager, including when and how you will collect data, which will help us assess potential environmental impacts
Help undertake desk-based research, using publicly available data and information from other sources. This might include talking to third parties, such as environmental regulators
Carry out fieldwork, including making visual observations on sites, and collecting data to support assessments
Perform routine analysis and data collection
Provide regular updates to your team members, your Project Manager and other relevant people, either verbally or in writing
Help prepare client reports/updates (including emails, draft factual and interpretative reports) under guidance
From time to time, we may ask you to come along to client/design team meetings
Training:You will be studying for a BSc (Hons) in Environmental Science and Management at Coventry University.
In addition to this, at Waterman you will experience the following continuous learning opportunities:
Workplace shadowing
Dedicated mentoring
Technical skills, including software, people skills and health & safety training
Periodic In-house training from internal or external resources
Webinars and e-learning
Development days
Training Outcome:There are great opportunities to progress your career and experience a diverse range of learning & development opportunities with Waterman. Many of our apprentices will go on to achieve Chartered status.Employer Description:Waterman Group is a multidisciplinary consultancy providing sustainable solutions to meet the planning, engineering design and project delivery needs of the property, infrastructure, environment and energy markets. Founded in 1952, the company has since grown into a leading engineering and environmental consultancy with offices throughout the UK, Australia and Europe.Working Hours :Monday to Friday 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You will attend the taught elements of your apprenticeship (including studying at Keele University on a block release timetable, and 4 days a week working at our Manchester office)
You will be involved with the planning of projects with your Project Manager, including when and how you will collect data, which will help us assess potential environmental impacts
Help undertake desk-based research, using publicly available data and information from other sources. This might include talking to third parties, such as environmental regulators
Carry out fieldwork, including making visual observations on sites, and collecting data to support assessments
Perform routine analysis and data collection
Provide regular updates to your team members, your Project Manager and other relevant people, either verbally or in writing
Help prepare client reports/updates (including emails, draft factual and interpretative reports) under guidance
From time to time, we may ask you to come along to client/design team meetings
Training:You will be studying for a BSc (Hons) in Environmental Science and Management at Keele University.
In addition to this, at Waterman you will experience the following continuous learning opportunities:
Workplace shadowing
Dedicated mentoring
Technical skills, including software, people skills and health & safety training
Periodic In-house training from internal or external resources
Webinars and e-learning
Development days
Training Outcome:There are great opportunities to progress your career and experience a diverse range of learning & development opportunities with Waterman. Many of our apprentices will go on to achieve Chartered status.Employer Description:Waterman Group is a multidisciplinary consultancy providing sustainable solutions to meet the planning, engineering design and project delivery needs of the property, infrastructure, environment and energy markets. Founded in 1952, the company has since grown into a leading engineering and environmental consultancy with offices throughout the UK, Australia and Europe.Working Hours :Monday to Friday 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Our busy plant team are responsible for keeping our sites moving. They manage our substantial fleet of plant and vehicles, and work closely with operations to help us deliver projects on time.
What you’ll do:
Liaise with Site Managers and hire companies to move plant, vehicles and machinery to and from site
Form part of the plant hire service desk, being reactive to the needs and requirements of our live sites across the UK
Learn key negotiation skills and then implement them, engaging with various stakeholders to help us drive value
Training:Level 3 Business Administration
A Level 3 qualification in Business Administration that meets the knowledge requirements of the standard and is approved by the industry’s recognised professional bodies
You will receive full on-the-job training by your dedicated mentor
Your apprenticeship will be supported by an external service provider that will be carried out on site and in a virtual capacity
Training Outcome:
You will be a integral part of the team from day one with JN Bentley and when you complete your initial apprenticeship qualification you will be considered for further training
Employer Description:JN Bentley is a leading civil engineering and construction company in the UK, directly employing over 1850 people and with an annual turnover in the region of £400 million, generated from projects in both the building and civil engineering markets. As part of the global management, engineering and development consultancy, Mott MacDonald, we offer our clients full feasibility, design and construction services throughout the UK.Working Hours :General working hours:
Monday- Friday 8.30am- 5.00pm
Based in our Head office in Skipton
Option to work 1 or 2 days at home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Negotiation Skills....Read more...
Role Purpose
The IT Support Apprentice provides first‑line and second‑line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‑on technical support with structured apprenticeship learning, building a strong foundation for a long‑term IT career.
Key Responsibilities
Act as first point of contact for IT support requests (service desk, email, phone)
Log, prioritise, and resolve tickets within agreed SLAs
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 (Entra ID/Azure AD, Exchange, SharePoint, Teams)
Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation
Prepare IT equipment and system access for new starters ahead of their start date
Provide basic IT induction support to new staff (logins, devices, core systems, security basics)
Troubleshoot hardware, software, and basic network issues
Maintain IT asset registers and documentation
Support telephony systems (e.g. VoIP / 3CX or equivalent)
Assist with office IT setups, moves, and changes
Escalate complex issues appropriately while owning resolution through to completion
Support routine audits, monitoring, and preventative maintenance
Office Environment & Facilities Support
Act as a first point of contact for basic office environment and facilities issues
Assist with desk setups, monitor arms, cabling, docking stations, and meeting room equipment
Support meeting rooms and shared spaces (AV equipment, screens, conferencing tools)
Help coordinate office moves, desk reconfigurations, and new starter workspace setup
Perform basic checks on printers, scanners, and shared office equipment
Order and replenish office IT‑related consumables (e.g. cables, peripherals, printer supplies, basic stationery)
Monitor stock levels and raise purchase requests in line with agreed budgets and approval processes
Liaise with facilities, building management, or third‑party suppliers when issues arise
Assist with maintaining a safe, tidy, and well‑organised IT and office environment
Support ad‑hoc operational tasks where IT and office needs overlap
Skills & Attributes
Strong interest in IT and technology
Logical problem‑solving mindset
Clear communication and good customer service skills
Ability to learn quickly and follow processes
Organised, reliable, and proactive
Comfortable working independently with supervision
Training & Progression
Enrolment on a recognised IT apprenticeship standard
Time allocated for off‑the‑job learning
Ongoing mentoring from senior IT staff
Clear progression pathway into a Junior IT / IT Technician role on successful completion
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard.
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining a Level 3 Information Communication qualification.Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship ProgrammeJust IT have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:We are one of the UK’s leading hospitality agencies in sport and entertainment, delivering corporate hospitality events not only in the UK but also globally, with many official contracts at leading sporting venues.
We work together passionately to provide you with the highest quality of service and pride ourselves on delivering excellence throughout our organisation. Our portfolio of hospitality experiences includes the global Official F1® Paddock Club™ experience and with complementary event management support, we ensure that every element of your event is managed meticulously.
Many of our events are attended by notable talent from the sports and entertainment industries, enhancing your experience by sharing behind-the-scenes insights and untold stories from their professional careers.
We look forward to welcoming you to Engage!Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Welcome and record patients arriving to see the Doctors, Nurses, HCA and visitors
Making appointments
Give out letters / blood forms etc.
Help patients wanting to notify change of address or personal details
Answer patient queries.
Writing prescriptions in the pharmacy book.
Each member of the reception team will have responsibilities assigned to them, sometimes daily, i.e. front desk or telephones, but also on a more permanent basis
Most of the work, however, must be conducted on a team basis and you and other members of the team will be expected to assist one another when help is needed and take a full part in the general work. Training:
All training will take place in the workplace
You will be allocated a 'work-based tutor' from Hopwood Hall College who will carry out regular visits with you in the workplace and will support you through your apprenticeship
Training Outcome:You will gain a full qualification for Level 2 Customer Service. Employer Description:As a GP Practice we aim to:
Provide the highest possible standard of communication and interaction with our patients, staff and local community
Assure that all patients, staff and visitors are treated with dinity and respect in meeting their needs
Respond positively to the medical needs of patients within the contraints of the NHS and our contractual obligations
Secure and sustain a safe and clean environment with facilities that meet the needs of patients, staff and the community we serve
To involve and support patients in their own care to help them make decisions to improve their health and that of their families and carers when necessaryWorking Hours :Monday - Friday. Hours will vary between 8.00am - 4.00pm and 10.30am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assisting colleagues with alleged breaches of planning control
Administrative duties including property history searches, gathering evidence both desk-based research and from site visits, keeping up to date records of all inspections and actions undertaken on each case
Supporting colleagues with ongoing investigations, drafting and serving formal notices, representing the authority on appeals against formal notices as well as attending Court to give evidence
Handling day-to-day enforcement queries
Preparing written reports in relation to each case for authorisation by the Compliance Team Leader or Development Control Manager
Following a structured apprenticeship framework to complete a professional qualification
Training Outcome:Planning Officer.Employer Description:Sunderland is a city full of ambition, and Sunderland City Council is a brilliant place to grow your career. We’re passionate about creating the best possible environment for our employees, communities, and local businesses to thrive. With around 2,500 employees delivering a wide range of services across the city, we offer opportunities at every level and in many different areas. Whether you’re just starting out in employment or looking for your next challenge, every role plays a vital part in helping us provide excellent services for the people of Sunderland. Come and be part of something meaningful and help shape the future of our city.Working Hours :Monday to Friday, 9am to 5pm (with the option to work flexibly)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Willingness to learn,Able to multi-task,Positive attitude....Read more...
Providing first line IT support to staff, students, and visitors, via all the Service Desk’s contact methods, developing the skills and confidence required to operate as a fully effective first line analyst.
Gaining exposure to selected second line support activities as part of the apprenticeship, working alongside colleagues to develop an understanding of the full scope of IT Service Desk support.
Ensure all user interactions are accurately recorded within the IT Service Management (ITSM) tool, maintaining complete and precise ticket documentation. Capture every contact and action taken, enabling effective handovers, consistent service delivery, and full visibility of previous activity.
Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues.
Utilising skills, experience, and documented knowledge to provide solutions to users for the majority of reported issues.
Accurately triage more complex or time-consuming issues to other support teams, by building a thorough understanding of our services and support teams.
Developing a broad understanding of the University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues.
Participating in ITIL-based Incident and Problem Management in line with documented processes.
Updating the Status Page for system outages to keep the wider University informed and sharing updates in the collaboration channel.
Being an advocate for our users proactively escalating issues where IT support is not meeting expected service levels to help ensure timely resolution and the delivery of excellent customer service.
Contributing to the creation and maintenance of knowledge base articles, ensuring documentation is easy to follow, written in plain English and tailored to the correct audience.
Any other duties that may reasonably be required in line with your position within IT Services or to help deliver excellent customer service.
Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
Training Outcome:
Technical Support Analyst
Desktop Support Specialist
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your responsibilities may include:
Assisting the dentist chairside during treatments
Preparing, sterilising, and maintaining dental instruments and equipment in line with infection control procedures
Welcoming patients and managing front desk/reception duties professionally
Handling phone calls, emails, booking, rescheduling and cancelling appointments accurately
Maintaining accurate patient records and updating clinical notes
Supporting patients before, during and after treatment
Monitoring stock levels and assisting with ordering dental supplies
Supporting day-to-day operations
Working alongside experienced staff
Participating in ongoing training and development
Training:During your apprenticeship, you will:
Receive regular training from Excellence Solutions Limited
Complete at least 20% off-the-job training
Study the Dental Nurse (GDC 2023) Level 3 apprenticeship standard
Gain hands-on experience in a real working environment
Training Outcome:With experience, you could:
Move into a team leader, manager or dental practice manager position
Serve in the armed forces as a dental nurse
Become a dental hygienist or dental therapist with further training
Become an orthodontic therapist to help dentists improve the look and position of patients' teeth
Employer Description:Our partner is a well-established dental practice providing both NHS and private dental treatments to the local community. They serve patients in and around Ilford and surrounding areas, offering a friendly, professional, and patient-focused environment.
The apprentice will join a supportive and experienced team committed to high standards of patient care, infection control, and professional development.Working Hours :Working days: 3–4 days per week (including Saturday – shifts to be confirmed)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
About this role
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same
Support customers with a wide variety of needs across hardware, software, and infrastructure
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs
Engage directly with customers, talking through ideas, resolving issues, and ensuring their services are fully optimised
Recommend suitable digital products and services to help customers get the most from their technology
Travel between customer locations as part of a dynamic, field-based role
Join a supportive team where full training is provided—technical passion and a proactive attitude matter more than prior experience
What You’ll Do:
Work on-site across different customer locations
Install, configure, and optimise BT products, apps, and services
Carry out non‑complex repairs and provide desk-side support for devices such as laptops, PCs, and printers
Support installations, migrations, and rollouts
Diagnose and resolve hardware and software issues
Guide customers through solutions and recommend suitable digital products and services
Training:This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours dedicated to learning and studying. You’ll also complete one “study day” a week.
At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification.
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford.Training Outcome:
Once you have qualified, you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday with start times 8:30am/9am and finish times 5am/5:30pm.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits
Considering a move? Relocation support is available to help you settle in smoothly.Join a team delivering unforgettable experiences in a world-class hospitality setting.Competitive extended benefits including – health, vision and 401K
The RoleYou will be working closely with the Restaurant Manager and act as the leadership’s representative on the floor, overseeing all aspects of the guest experience. Serving as the face of the establishment, you will advocate on behalf of guests to ensure every visit is transformative, restorative, and memorable. Key responsibilities include tracking repeat guests and driving new business opportunities. You remain attentive to guests’ needs and sensitivities, proactively addressing any concerns to make sure every guest feels genuinely welcomed and cared for—just like a gracious host welcoming visitors into their home.What they are looking for:
Passionate about food and wine, with solid knowledge in both.Proven experience in luxury dining operations, including leadership roles.Experience as a Table Captain, Concierge, or Front Desk Manager is seen as an asset.Level 1 Wine Certification a must!Knowledge of conducting labour cost and loss prevention.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Automation & process improvement: Support the design, build, and maintenance of automation workflows
Work with departments to identify opportunities to streamline processes. Help reduce repetitive manual work through practical, scalable automation solutions. Assist in the rollout, monitoring, and continuous improvement of automation initiatives. Document workflows, process maps, and automation logic as required
AI exploration & application: Assist in the development and testing of AI-powered tools for productivity and decision-making Explore real-world AI use cases and help identify improvements or new applications
Support responsible and ethical use of AI across business operations
Experiment with emerging technologies and share findings with the wider team
Collaboration & support: Work collaboratively with cross-functional teams to understand business needs. Provide support during system enhancements, integrations, and digital transformation projects
Communicate progress, findings, and issues clearly and professionally
Contribute ideas that support innovation and operational efficiency
ISO responsibilities: Follow established procedures for data handling, security, and documentation. Support evidence gathering for audits and compliance reviews. Ensure all automation and AI initiatives align with security, risk, and quality-management standards. Report any potential risks, non‑conformities, or system issues in line with ISO processes
Training:
The AI & Automation Specialist programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments
Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:At IT Desk we believe that world-class technology and support should be accessible to all businesses.
As IT consultants, we serve over 100 customers, of varying sizes and requirements, across many different sectors. Technology plays a critical role for every one of these clients: it has the power to support their growth and unlock efficiencies and profitability. We see our role as enabling those improvements, delivering IT solutions that transform our client’s business.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
About this role
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same.
Support customers with a wide variety of needs across hardware, software, and infrastructure.
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs.
Engage directly with customers, talking through ideas, resolving issues, and ensuring their services are fully optimised.
Recommend suitable digital products and services to help customers get the most from their technology.
Travel between customer locations as part of a dynamic, field- based role.
Join a supportive team where full training is provided, technical passion and a proactive attitude matter more than prior experience.
What You’ll Do:
Work on-site across different customer locations.
Install, configure, and optimise BT products, apps, and services.
Carry out non‑complex repairs and provide desk-side support for devices such as laptops, PCs, and printers.
Support installations, migrations, and rollouts.
Diagnose and resolve hardware and software issues.
Guide customers through solutions and recommend suitable digital products and services.
Training:This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours will be dedicated to learning and studying. You’ll also complete one “study day” a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification.
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford.Training Outcome:
Once you have qualified you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday with start times 8:30 am/9 am and finish times 5 pm/5:30 pm.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
.NET Developer, .NET 10.0, C# 14, Azure, JavaScript, Agile - Hereford
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world 19;s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Hereford, Herefordshire, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/NET/HERET....Read more...
.NET Developer, .NET 10.0, C# 14, Azure, JavaScript, Agile - Maidstone
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world019;s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 10.0, C# 14, Blazor, JavaScript, React, Microservices, Azure, ASP.NET Core Web API, Agile, Azure SQL, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Maidstone, Kent, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/RG/MAIET....Read more...
You will attend the taught elements of your apprenticeship (including 1 day a week at Coventry University and 4 days a week working at our Birmingham office)
You will be involved with the planning of projects with your project manager, including when and how you will collect data
Help undertake desk-based research, using publicly available data and information from other sources. This might include talking to third parties
Carry out fieldwork, including making visual observations on sites, and collecting data to support site assessments and design work
Perform routine analysis and data collection
Provide regular updates to your team members, your project manager and other relevant people, either verbally or in writing
Undertake drawing work and civil infrastructure design under supervision
Help prepare client reports/updates (including emails, draft factual and interpretative reports) under guidance
From time to time, we may ask you to come along to client/design team meetings
Training:You will be studying for a BEng (Hons) in Civil Engineering at Coventry University, as well as achieving Incorporated Engineer status with the Institute of Civil Engineering (ICE) at your End Point Assessment.
In addition to this, at Waterman, you will experience the following continuous learning opportunities:
Workplace shadowing
Dedicated mentoring
Technical skills including software, people skills and health & safety training
Periodic in-house training from internal or external resource
Webinars and e-learning
Development days
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.Training Outcome:Having achieved Incorporated Engineer status, you will have started your journey towards becoming a fully Chartered Civil Engineer with the ICE. There are excellent opportunities to develop your career within Waterman Group through in-house workshops, online learning, via the annual appraisal process and presentations from the ICE. Employer Description:Waterman Group is a multidisciplinary consultancy providing sustainable solutions to meet the planning, engineering design and project delivery needs of the property, infrastructure, environment and energy markets. Founded in 1952, the company has since grown into a leading engineering and environmental consultancy with offices throughout the UK, Australia and Europe.Working Hours :Monday to Friday
9.00am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
This is a junior, hands-on role for someone who loves sport, enjoys being out and about, and wants to learn how live events really work.
You’ll be part of a small, close-knit team, supporting race events from preparation through to delivery and post-event follow-up. No two weeks are the same – some days you’ll be on-site at events, other days you’ll be preparing equipment, supporting clients, or helping behind the scenes.
If you’re looking for a desk-only job, this won’t be the right fit. If you like early starts, teamwork, problem-solving, and being part of something live and energetic – you’ll love it.
You don’t need lots of experience. We’re looking for attitude, reliability, and willingness to learn.
What You’ll Be Doing
Event Timing & Race-Day Support
Supporting the delivery of chip timing services at live events
Setting up and packing away timing equipment at race starts and finishes
Assisting with live results and helping resolve timing queries
Liaising with Race Directors and supporting them on event day
Responding to participant and client questions professionally
Learning how to spot and prevent timing issues before they impact the race
Client & Event Support
Building positive working relationships with event organisers
Helping confirm event details and arrangements ahead of race day
Providing friendly, clear communication before and after events
Behind the Scenes
Preparing, packing, checking, and returning timing equipment
Testing and maintaining timing hardware and software
Helping prepare race timing packs and participant materials
Admin & Logistics
Supporting event scheduling and staff allocation
Helping book travel, accommodation, and transport for events
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15-month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:At Krono Sports, we believe great events deserve great timing. Our purpose is simple: To help event organisers deliver exceptional race-day experiences - and to make sure every participant gets the result they’ve earned.
We do this by:
Using industry-leading chip timing technology
Supporting organisers before, during, and after race day
Being calm, reliable, and solutions-focused when it matters most
Caring deeply about the participant experience
We’re a fast-growing timing company working across the UK (and occasionally abroad), supporting events of all sizes.Working Hours :5 Days Out Of 7 (May inc. Weekends). Days and times to be confirmed.Skills: Administrative Skills,Attention to Detail,....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
At Thatcham Research, we’re looking for an enthusiastic and motivated IT Apprentice to join our friendly IT Services team. You’ll work alongside experienced professionals who will support your development every step of the way, helping you build the technical skills and confidence needed for a successful career in IT. You’ll work towards the ICT Apprenticeship Level 3, which typically takes 18-24 months to achieve.
What you'll be doing:
You’ll play a key role in keeping our people connected and our technology running smoothly. During your apprenticeship, you’ll learn how to:
Set up and maintain IT hardware, software, mobile devices and user accounts
Provide first‑ and second‑line support, helping colleagues troubleshoot issues in person, remotely or via our service desk
Monitor system performance, support security processes and help manage our IT asset register
Create useful documentation and knowledge base articles
Develop strong customer service and communication skills as you assist users at all levels of the business
Understand cybersecurity fundamentals and follow best‑practice standards
You’ll be supported by your line manager, mentors, and the wider IT Services team — including specialists in cloud, security and IT transformation.Training:Skills & experience you might have:
You don’t need previous IT work experience - just a passion for technology and a willingness to learn. You’ll thrive if you have:
An interest in IT fundamentals (hardware, software, networks, operating systems)
Problem‑solving skills and a logical approachConfidence communicating with both technical and non‑technical people
A positive attitude and desire to grow your skills
GCSEs in English and maths (Grade 4/C or above) or equivalent (desired but not essential)
We’ll help you build essential technical skills throughout your apprenticeship, including troubleshooting, system administration, Microsoft 365, Active Directory, Azure, Intune and more.Training Outcome:IT Services Engineer.Employer Description:At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on-site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry.Working Hours :Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
The Apprentice will be based on Reception and will act as the first point of contact for visitors, providing professional support to the HR function and the wider office. This role combines office administration with HR administrative responsibilities as part of the People Team.
HR & Recruitment Support
Assist in the recruitment process, including posting job advertisements, screening CVs, scheduling interviews, and conducting background checks as instructed.
Add new starters to relevant platforms and systems.
Support HR administration tasks as required by the People Team.
Office & Facilities Administration
Manage the use of office space, including hot desk bookings and preventing overcrowding.
Ensure all office notices (e.g., Health & Safety notices, insurance certificates) are current and compliant.
Book meeting and training rooms as required.
Maintain kitchen cleanliness and ensure supplies are stocked.
Organise office celebrations, including birthday cards and cakes for staff and Registered Managers.
Manage the company archive function.
Reception & Visitor Management
Answer incoming calls and direct enquiries to the appropriate colleagues.
Welcome visitors to the office, providing information, guidance, and refreshments as appropriate.
Support and coordinate office inductions for new managers, liaising with Heads of Department to facilitate delivery.
Executive Support
Ensure refreshments are prepared and delivered in line with the CEO’s requirements, as well as for the Chief Operating Officer and Managing Director.
Manage communications for the CEO in various formats.
Oversee the CEO’s working environment to ensure it meets their preferences and requirements.
Undertake additional administrative tasks as required, including purchasing gifts and arranging travel.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15-month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:The Rehability UK Group is a dynamic and innovative family of companies driven by the vision of our founder. We have grown from a base in the West Midlands, where we still have our Head Office in Birmingham, to include services across the Midlands and in both the South East and South West of England and we are now expanding into Northern England. The Rehability UK Community division is focussed on the West Midlands and the M25 corridor.Working Hours :Monday-Friday (09:00-17:00).Skills: Administrative Skills,Customer Care Skills,Communication Skills....Read more...
The selected individual will be responsible for but not limited to the following obligations:
Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate.
Set-up and install new PC hardware / software, in accordance with recognised procedures and standards.
Carry out daily plus monthly scheduled housekeeping activities, such as responsibility for the Network Server back up.
Carry out network administration duties such as adding and removing network user ids and email accounts in line with departmental procedures and standards.
Record hardware faults and liaise with third-party maintenance companies to assess whether repairs meet economic justification. Undertake routine hardware maintenance.
Liaise with Response Centre Analysts, including other Response Centre locations, to ensure effective coverage of regional/local issues and effective handoff of function user issues to other locations or staff members.
Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled.
Provide administrative duties as required by the department.
Entry requirements:
Exceptional customer service skills.
Solid IT troubleshooting skills.
Ability to work well in a team environment across multiple countries/regions.
Good oral and written communications skills and the ability to work under minimal supervision. Ability to develop, maintain, and promote strong internal and external relationships.
Awareness of the PC industry’s current and emerging technology trends and direction, as well as a keen interest in computer based information systems and technology.
Experience in Microsoft applications (Excel, Word, PowerPoint)
Conducting research via internet.
Ability to prioritize tasks and efficiently manage time.
Ability to exercise good judgment and effectiveness in working with a high performing team.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to respond effectively to inquiries or complaints.
Candidates must be eligible to work in the country where the position is based.
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.Training Outcome:The opportunity to progress within the company.Employer Description:With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fibre, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Initiative,Non judgemental,Patience....Read more...
We have the full job description available in PDF form on our vacancies page.
Working at Bountiful Cow is fast-paced and varied, no matter what team you’re in. We are looking to offer 2 apprenticeship positions, 1 in our AV team and 1 in our Digital team.
AV Apprentice: You’ll support the activation and delivery of AV campaigns, helping to book, traffic and manage media across: TV BVOD, VOD, Cinema, Radio and Digital Audio, while ensuring campaigns run smoothly and on schedule.
Digital Apprentice: You’ll support the activation and optimisation of digital campaigns, helping to set up, monitor and report on activity across Paid Social, Display & Online Video, ensuring campaigns deliver against client objectives.
Alongside studying for your Apprenticeship Qualification, we’ll expect you to carry out some key responsibilities;
Reporting: Using multi-media systems to monitor competitor activity, examine audience behaviour and demographics, and to implement and evaluate campaigns.
Establishing media owner relationships:Liaising with media owners, keeping informed of the latest developments within their sector and building strong relationships to deliver the best value for our clients.
Administration: Keeping on top of finance, bookings, competitive reporting, campaign analysis, client updates and weekly client reports.
Contributing to agency life: We encourage employees to get involved in wider areas of the business. This can be anything such as new business pitches, DE&I initiatives, events planning or researching consumer and market trends.
Industry knowledge: Keeping up to-date with both media and wider industry news to keep the agency and clients informed with relevant and interesting information.
Audience Research: Using desk and primary research to tackle clients’ biggest insight challenges as we look to communicate with customers in more impactful ways.
Training:Advertising & Media Executive Level 3 Standard:
An advertising and media executive will help with the day-to-day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been. In their daily work, they will interact with many other people, processes and systems. (For example, the client, 3rd party suppliers, the broad team at the agency.) They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager.
They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media). Apprentices must therefore complete the core apprenticeship and one of these options.
Training Sessions Overview
Seminar 1: Preparing for your apprenticeship
Seminar 2: Preparing for your employer
Seminar 3: Introduction to advertising
Seminar 4: The foundation of advertising
Seminar 5: Understanding commercial
Seminar 6: Advertising campaigns
Seminar 7: Advertising and Media standards & legislation
Seminar 8: Principles of Project Management
Seminar 9: Supply Chain Management
Seminar 10: Principles of third party
Seminar 11: The briefing and approval processes
Seminar 12: The media buying process - TV
Seminar 13: The media buying process – Out of home, Radio and Print.
Seminar 14: Negotiation techniques
Seminar 15: Data and media metrics
Seminar 16: Data and media metrics – Practical Excel session
Seminar 17: Media planning
Seminar 18: Distribution of Creative through the appropriate channels
Seminar 19: Evaluating campaign performance
For a full overview of the Advertising & Media Executive standard please click on the following link:
https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0Training Outcome:Potential for full-time employment upon successful completion of the apprenticeship.Employer Description:WELCOME TO BOUNTIFUL COW. We’re a challenger business for challenger businesses. We exist to help the underdog to win. Working at Bountiful Cow is fast-paced and varied, no matter what team you’re in. We are looking to offer 2 apprenticeship positions, 1 in our AV team and 1 in our Digital team.Working Hours :Monday to Friday 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative....Read more...
