We work to strict SLAs with our customers, and you’ll be responsible, after training, for the quality of information logged into our ticketing system.
You will be expected to accurately log support tickets in a timely manner. We expect you to be self-motivated, efficient and well-organised with a keen eye for detail.
Specific duties will include (but aren’t limited to):
Good use of Microsoft Office, in particular, Outlook, Word, Excel and Windows
Skills in Office 365
Hardware building
The timely and accurate logging of customer issues into the Call Management System
First Line support from both phone calls and incoming emails
Take responsible for the quality of the information recorded
Be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions
Resolving the initial query to the best of your ability if you don’t need to escalate
Recognising when a call is urgent and escalating accordingly
Carrying out configuration and testing of new kit prior to install at customer site
The ability to work as part of a team, whilst remaining self-motivated in managing your own workload
The ability to demonstrate an excellent customer service focus when dealing with clients
We’re looking for you to develop the role so that, in time, you become the first point of contact for all incoming issues to the Help DeskTraining:
Information Communications Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
We’re looking for you to develop the role so that, in time, you become the first point of contact for all incoming issues to the Help Desk
Ultimately, we’ll work to promote you through the ranks of 1st, 2nd and third line support, and provide you with further training and support
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist the Service Desk team in responding to customer support queries via phone, webchat, or video call.
Learn how to log, track and update support cases in systems such as ASM or ServiceNow.
Shadow engineers to understand fault diagnosis and basic troubleshooting steps.
Support the setup and testing of AV and VC equipment in collaboration spaces and meeting rooms.
Help monitor and maintain customer systems to ensure consistent performance.
Participate in preventative maintenance activities under supervision.
Learn how to prepare and deliver clear handovers to ensure continuity between shifts.
Support with admin tasks such as updating customer documentation, asset lists, and reports.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position.Employer Description:ISDM Solutions is your end-to-end technology partner for today’s workplace. Whether you’re designing enterprise networks, equipping meeting rooms with next-gen AV, or bringing intelligence to your building environment, we deliver the full solution and keep it running seamlessly. Come work with us if you want hands-on experience, collaboration across teams, and the chance to help organisations truly transform how they work.Working Hours :Monday to Friday 09:00hrs to 17:30hrsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Are you currently in a sales or recruitment role? Do you enjoy autonomy and uncapped earning potential? Joining Charles Hunter Associates might be for you.
Charles Hunter Associates are one of the UK’s leading specialist recruitment agencies in the Social Work, Social Care and Education sector.
I am looking to hire to our fastest growing division which is our permanent recruitment team. We have won some big contracts and due to this demand I need to hire a driven, ambitious and motivated Permanent Recruitment Consultant to help us deliver on these contracts and win future business.
The Permanent Recruitment Consultant role comes with the following benefits
Basic salary up to £26,000 dependent on experience
Commission structure in probation to earn immediately
Uncapped Full Commission structure earning up to 30% of what you bill
Hybrid Working Model – 4 days in Office and 1 day WFH
26 Days Annual leave increasing up to 30 with long service
Private Medical Insurance, People’s Pension and Perkbox Subscription
8 Week Recruitment Academy to help you succeed
Permanent Recruitment suits those who have the following
Drive, ambition and competitiveness
Sense of humour to times do get tough so you need to keep it light!
Resilience to overcome the inevitable ups and downs
Business Accumen to win new clients, agree contracts and price
Commercial awareness to identify GP making opportunities and capitalising
High work ethic to keep pushing desk activity and keeping the pipeline full
I am keen to speak to anyone who has worked in recruitment any sector, sales (B2B or B2C) or business development led roles.
Join us and get yourself on the right pathway to money, progression and success now.....Read more...
Do you have a Recruitment background or Sales background with a desire to get into recruitment? Would you like to work in a market that is safe from external factors meaning you are always busy? Are you looking for an industry leading training program? Apply here!
Charles Hunter Associates are one of the UK’s leading specialist recruitment agencies in the Social Work, Social Care and Education sector.
I am looking to hire to our fastest growing division which is our permanent recruitment team. We have won some big contracts and due to this demand I need to hire a driven, ambitious and motivated Permanent Recruitment Consultant to help us deliver on these contracts and win future business.
The Permanent Recruitment Consultant role comes with the following benefits
Basic salary up to £26,000 dependent on experience
Commission structure in probation to earn immediately
Uncapped Full Commission structure earning up to 30% of what you bill
Hybrid Working Model – 4 days in Office and 1 day WFH
26 Days Annual leave increasing up to 30 with long service
Private Medical Insurance, People’s Pension and Perkbox Subscription
8 Week Recruitment Academy to help you succeed
Permanent Recruitment suits those who have the following
Drive, ambition and competitiveness
Sense of humour to times do get tough so you need to keep it light!
Resilience to overcome the inevitable ups and downs
Commercial awareness to identify GP making opportunities and capitalising
High work ethic to keep pushing desk activity and keeping the pipeline full
I am keen to speak to anyone who has worked in recruitment any sector, sales (B2B or B2C) or business development led roles.
Join us and get yourself on the right pathway to money, progression and success now.....Read more...
As an ICT Apprentice, you will be the first point of contact for IT support queries.
You’ll help resolve hardware and software issues, assist users with IT equipment, and learn how to manage tickets and escalate complex problems.
Every day will bring new challenges and opportunities to develop your skills.
Key Responsibilities:
Provide 1st line technical support via phone, email, and live chat
Maintain a high level of customer service and follow service management principles
Take ownership of user problems and proactively resolve issues
Log all calls and maintain accurate records of hardware and software problems
Respond to client enquiries and assist with troubleshooting
Support users with training and advice on IT equipment
Escalate complex issues to senior team members when necessary
Liaise with external technical support when required
Training:
Based on Queensway in Rochdale, just off the M62, our office has free on-site parking
Training Outcome:
As you progress through your apprenticeship, you will have the opportunity to learn and become qualified in other applications from our vendors such as Veeam, with the added opportunities of a Level 4, 5 and 6 apprenticeship to degree level
Employer Description:No Fuss IT is a managed IT support company based in Rochdale, we work with small, medium and enterprise companies throughout the UK to provide additional IT support and fully managed services.
This includes technical support via our IT Help Desk, support with Cloud Servers, Networking and cloud applications such as Microsoft 365, AWS and more.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Driver desired....Read more...
Provide first-line technical support to clients via phone, email, and remote desktop tools.
Log and manage all support requests through the company’s help desk system.
Diagnose and troubleshoot issues related to hardware, software, and networking.
Set up and configure PCs, laptops, mobile devices, and peripherals.
Assist with installing and updating operating systems and business applications.
Maintain accurate technical records and documentation.
Escalate complex technical issues to senior engineers where necessary.
Deliver excellent customer service and communicate clearly with users of all technical levels.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:ATOM Technology is a forward-thinking IT solutions provider based in Newcastle, delivering managed IT support, cloud computing, and cybersecurity services to businesses across the UK. We’re passionate about helping organisations harness technology to achieve their goals. As we continue to grow, we’re looking for an enthusiastic and motivated IT Helpdesk Apprentice to join our support team and begin a rewarding career in IT.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Lead and support customer onboarding processes from start to finish
Set up customer accounts and configure systems accurately
Schedule and deliver Teams training sessions with up to 15 participants
Troubleshoot issues such as label misprints and printing errors
Provide day-to-day support, resolving incidents and fulfilling service requests
Communicate effectively with internal departments, suppliers, and customers
Manage general office administrative tasks, emails, and telephone correspondence
Ensure client queries are resolved promptly and satisfaction remains high
Support new employee setup (desk, email, access, etc.)
Participate in team learning and assist with ad hoc projects as required
Other ad hoc tasks reasonably associated with the role
Engage in informal education/training from other team members to gain additional skills
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires College attendance once per month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
Employer Description:ITD Global are a leading global multi-modal freight forwarder & parcel distribution company, with its head office based in Heywood, Manchester. At ITD Global, we help to keep businesses all around the world, big and small, operating. We’re one of the UK’s fastest-growing logistics and freight forwarding companies with offices in China, USA, Netherlands & UK (HQ).Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits
Considering a move? Relocation support is available to help you settle in smoothly.Join a team delivering unforgettable experiences in a world-class hospitality setting.Competitive extended benefits including – health, vision and 401K
The RoleYou will be working closely with the Restaurant Manager and act as the leadership’s representative on the floor, overseeing all aspects of the guest experience. Serving as the face of the establishment, you will advocate on behalf of guests to ensure every visit is transformative, restorative, and memorable. Key responsibilities include tracking repeat guests and driving new business opportunities. You remain attentive to guests’ needs and sensitivities, proactively addressing any concerns to make sure every guest feels genuinely welcomed and cared for—just like a gracious host welcoming visitors into their home.What they are looking for:
Passionate about food and wine, with solid knowledge in both.Proven experience in luxury dining operations, including leadership roles.Experience as a Table Captain, Concierge, or Front Desk Manager is seen as an asset.Level 1 Wine Certification a must!Knowledge of conducting labour cost and loss prevention.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Hereford
(Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Hereford, Herefordshire, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
Front Desk Management
- Greet visitors, parents, and students in a professional and friendly manner.- Answer incoming phone calls and direct them to the appropriate staff or department.- Handle enquiries about school policies, schedules, and events.
Administrative Support
- Maintain student and staff records.- Assist with filing, photocopying, and data entry.- Prepare and distribute correspondence such as emails, letters, and notices.
Visitor & Security Management
- Monitor and log visitors entering and leaving the school premises.- Issue visitor passes and ensure compliance with security protocols.- Report any suspicious activity to the appropriate authority.
Communication
- Relay messages between teachers, students, and parents.- Send out reminders for meetings, events, and deadlines.-Handle emergency calls and communicate urgent information promptly.
Scheduling & Coordination
- Manage appointments for the Headteacher or any member of the Senior Leadership Team.- Coordinate parent-teacher meetings and school events.- Assist with scheduling substitute teachers when needed.
Financial & Resource Handling (if applicable)
- Collect fees for activities, uniforms, or other school-related payments.- Keep track of petty cash and receipts.
Pupil Support
- Assist with late arrivals or early dismissals by updating attendance records.Training Outcome:Possible progression for a suitable candidate Employer Description:We believe every child is a unique star, and our mission is to help them grow into confident, well-rounded young people who are proud of who they are and where they’re going. We nurture a culture where every child is loved, valued, supported and challenged—and where happiness and safety form the foundation of all learning. In fact, 100% of our pupils say they feel happy and safe at school.Working Hours :Monday – Friday 37 hours Mon- Thurs 8am – 4pm Friday 8am – 3.30pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience....Read more...
.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Burton-in-Kendal, Cumbria
(Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Burton-in-Kendal, Cumbria, UK / Remote Working
Salary: £40,000 - £50,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Software Engineer, .NET 9, C#, Azure, JavaScript, Agile – Munich, Germany
(Tech stack: .NET Software Engineer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Munich, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/MUN7595....Read more...
.NET Software Engineer, .NET 9, C#, Azure, JavaScript, Agile – Geneva, Switzerland
(Tech stack: .NET Software Engineer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Geneva, Switzerland / Remote Working
Salary: 90’000 CHF – 110’000 CHF + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSPNOIRSWITZERLANDRECNOIREUROPEREC
NC/CM/GEN90110....Read more...
.NET Software Engineer, .NET 9, C#, Azure, JavaScript, Agile – Mannheim, Germany
(Tech stack: .NET Software Engineer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client will provide you with industry recognised training into: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and MongoDB.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Mannheim, Germany / Remote Working
Salary: €70.000 - €90.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSPNOIRGERMANYRECNOIREUROPEREC
NC/CM/MAN7090....Read more...
Service Desk Support: (IT Operations, Cyber & Data/Analytics)
Provide technical support to internal users across multiple regions and languages.
Log, triage, and resolve incidents and service requests using ITSM tools (e.g., BMC Helix).
Escalate complex issues to second-line support teams.
Assist in maintaining knowledge base articles and FAQs.
Infrastructure & Applications: (IT Operations, Cyber & Data/Analytics)
Support hardware provisioning, setup, and troubleshooting (laptops, desktops, mobile devices).
Assist with software installations, configurations, updates, and license management.
Participate in routine maintenance tasks such as patching, backups and reporting.
Help monitor operational performance and report anomalies.
Project Support:
Contribute to IT projects including system upgrades, migrations, and new technology rollouts.
Document processes and assist in user training and communications.
Collaborate with vendors and internal teams to support project delivery.
Training Outcome:The opportunity may offer a permanent role upon completion of the apprenticeship depending on availability.Employer Description:Smiths Group designs, manufactures and delivers smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and our world. For over 170 years, Smiths Group has been pioneering progress by improving the world through smarter engineering.
We serve millions of people every year, to help create a safer, more efficient and better-connected world, across four major global markets: Energy, General Industry, Security & Defense, and Aerospace. Listed on the London Stock Exchange, Smiths employs 14,600 colleagues in over 50+ countries.
This pioneering spirit continues to drive us today, underpinned by our powerful culture. Improving our world is what we do, how we think, and how we will continue to use our passion for technology and engineering to tackle our customers biggest challenges today and in the future. We're looking for people with curious minds. Who want responsibility and relish a challenge. Whether you're an experienced professional or just starting out, our global scale and focus on growth means we have some great career opportunities for you. There's never been a better time to join Smiths.Working Hours :Monday - Friday 8am - 5pmSkills: Communication skills,Attention to detail,Problem solving skills,Team working,Microsoft Office,Windows operating systems,Ability to work independently,Willingness to learn,Prioritise tasks effectively,Agreed SLAs and deadlines,Logical thinking....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Working alongside experienced economists on live client projects
Collecting, checking and organising data to help answer real client questions
Learning to use tools such as Excel, R, Stata and Python to analyse and visualise data
Helping prepare reports, presentations and materials for clients
Carrying out desk research to understand markets, industries or policies relevant to your projects
Supporting your team by drafting slides or summarising findings for internal and client meetings
Assisting in project management tasks — such as tracking timelines, keeping records organised, and helping coordinate small pieces of work between teams
Learning how to apply economic principles to real-world questions
Building your skills through structured training, mentoring and on-the-job learning
Training:The course spans 4 years with apprentices spending 80% of their time on-the-job and 20% on off-the-job training.
Each year has three 12-week trimesters starting in September, including 10 weeks of teaching and an exam period.
Trimester 2 and 3 feature two face-to-face seminars in London, with the remaining content delivered via distance learning.
Weekly online learning includes lecture recordings and assignments released on Monday, with a live webinar every Friday.Training Outcome:Expected to then be hired and move on in economic consulting.Employer Description:Frontier is an economics consultancy helping governments, businesses and organisations tackle some of society’s biggest challenges. We support clients to understand their markets and develop strategies grounded in sound economics. Our work spans sectors including energy, competition, transport, health and digital. Using data and economic models, we bring clarity to complex issues with advice that’s objective and easy to understand. With over 350 economists across Amsterdam, Berlin, Brussels, Cologne, Dublin, London, Madrid, Paris and Prague, Frontier is one of Europe’s largest economics consultancies. Fully employee-owned, we care deeply about our work, our clients, and how we work togetherWorking Hours :35 hours a week, with 7 of those hours for study. Usually 9.00am - 5.00pm, but with flexibility to start a bit later or earlier e.g. 9.30am - 5.30pm, provided no client/work commitments.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Initiative....Read more...
Provide first-line support for hardware, software, and network issues.
Assist with the installation, configuration, and troubleshooting of computer systems and peripherals.
Manage and respond to service desk tickets, ensuring timely resolution of user issues.
Help with regular maintenance tasks, including software updates, backups, and system monitoring.
Assist in maintaining inventory of IT equipment and software licenses.
Support SLAs and escalations by adhering to response times, resolving issues promptly and escalating unresolved problems to the appropriate level.
Document tasks, escalations and provider an audit trail of IT issues and efficiently log, track and resolves issues.
Provide support for end-users, including password resets, software installations, and user account management.
Opportunity to take part in a large Network refresh projects during the apprenticeship.
Training:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.Training Outcome:Possible progression upon completion of the apprenticeship.Employer Description:Drapers’ Multi-Academy Trust is offering an exciting opportunity for an IT Apprentice to kick start their career in technology while making a real impact every day. The successful apprentice will dive into the world of IT, learning on the job and becoming a key part of the team that keeps the Trust’s schools running smoothly.
The role includes 25 days annual leave plus bank holidays, providing a great work life balance, along with strong development and progression opportunities in a growing organisation. This apprenticeship offers an excellent launchpad for a long and successful career in IT. Drapers’ Multi-Academy Trust is seeking applicants who are passionate about technology, eager to learn and enthusiastic about working in a fast-paced, varied environment where no two days are the same.Working Hours :8.00am - 4:30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business.
Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support.
Duties & Responsibilities
Primary:
Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation
Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow)
Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary
Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices
Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities
Support Active Directory administration and deployment of software via Endpoint Manager
Help maintain and update technical documentation and user-friendly support articles
Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting
Support basic hardware repairs and part replacements under supervision
Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing)
Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles
Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting
Support new site/office setups and moves in collaboration with the networking team
Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow
Participate in IT projects as directed by the IT Manager or other senior IT staff
Communicate effectively with IT team members and stakeholders regarding events that may impact IT services
Maintain a clean and organised working environment and assist with general housekeeping of IT equipment
Handle user concerns and complaints professionally, escalating as needed
Provide cover for the IT helpdesk team and support internal teams as required
Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning
Secondary:
Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills
Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation
Good level of working IT knowledge and practices
Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required
Monitor industry news and trends, sharing relevant updates with the IT team
Help test and evaluate new hardware, software, or IT solutions under supervision
Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised
Support other IT projects and initiatives as directed by senior team members
Training:
This role is based in Esher, Surrey
You will be required to work in our head office location, and training will take place remotely with online lessons per week
Training Outcome:
The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray
Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK.
Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection.
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday
8am- 5pm
40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Sales Director Borehamwood Up to £100K + Commission + Car + Healthcare
We’re working with a long-established and highly respected business that has been a leader in its field for nearly 30 years. With its own design and manufacturing capability and a strong global distribution network, the company has ambitious growth plans and is now looking for a Sales Director to drive its next stage of expansion.
This role would suit an experienced Sales Director, Senior Business Development Manager, Sales Manager, or existing Head of Sales who is ready to step into a senior leadership role with real influence.
Reporting directly to the Managing Director, you will initially split your time between hands-on business development and sales leadership. This structure is designed to help you gain a deep understanding of the sales process, products, systems, and customer base before transitioning fully into a strategic Head of Sales position.
The Role:
Managing the full sales cycle, from lead generation through to closing.
Developing and maintaining strong relationships with partners, dealerships, and distribution channels.
Identifying opportunities to increase market share and presenting tailored solutions.
Leading, coaching, and mentoring a team of Business Development Managers.
Setting targets, reviewing performance, and driving accountability.
Developing and executing sales strategies to achieve ambitious revenue growth.
Overseeing forecasting, pipeline management, and performance analysis.
You:
Experience as a Sales Director, Senior Business Development Manager, Sales Manager, or Head of Sales
Proven success in phone-based, desk-based, or telesales, ideally in a high-volume environment.
Experience leading and developing a sales team with a hands-on, data-driven management style.
Strong track record of business growth through new client acquisition.
Experience working with dealers or distributors (highly desirable).
Comfortable working in an SME environment and directly with a Managing Director.
Strategic, commercially minded, and eager to step into senior leadership quickly.
Package & Benefits
Up to £100,000 basic salary
Commission (circa £25,000 OTE)
Company car
Private medical insurance
33 days holiday (including bank holidays)
Pension scheme
Free parking on-site
Regular company social events
Casual dress code
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Sales Manager Borehamwood Up to £70K + Commission + Car + Healthcare
We’re working with a long-established and highly respected business that has been a leader in its field for nearly 30 years. With its own design and manufacturing capability and a strong global distribution network, the company has ambitious growth plans and is now looking for a Sales Manager to drive its next stage of expansion.
This role would suit an experienced Sales Director, Senior Business Development Manager, Sales Manager, or existing Head of Sales who is ready to step into a senior leadership role with real influence.
Reporting directly to the Managing Director, you will initially split your time between hands-on business development and sales leadership. This structure is designed to help you gain a deep understanding of the sales process, products, systems, and customer base before transitioning fully into a strategic Head of Sales position.
The Role:
Managing the full sales cycle, from lead generation through to closing.
Developing and maintaining strong relationships with partners, dealerships, and distribution channels.
Identifying opportunities to increase market share and presenting tailored solutions.
Leading, coaching, and mentoring a team of Business Development Managers.
Setting targets, reviewing performance, and driving accountability.
Developing and executing sales strategies to achieve ambitious revenue growth.
Overseeing forecasting, pipeline management, and performance analysis.
You:
Experience as a Sales Director, Senior Business Development Manager, Sales Manager, or Head of Sales
Proven success in phone-based, desk-based, or telesales, ideally in a high-volume environment.
Experience leading and developing a sales team with a hands-on, data-driven management style.
Strong track record of business growth through new client acquisition.
Experience working with dealers or distributors (highly desirable).
Comfortable working in an SME environment and directly with a Managing Director.
Strategic, commercially minded, and eager to step into senior leadership quickly.
Package & Benefits
Up to £70,000 basic salary
Commission (circa £25,000 OTE)
Company car
Private medical insurance
33 days holiday (including bank holidays)
Pension scheme
Free parking on-site
Regular company social events
Casual dress code
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Answering the telephone
Dealing with patient and visitor enquiries both over the telephone and face to face
Making entries into patient records
Working with the team to provide a high-quality service to patients and visitors
Liaising with external organisations as and when required
Provide cover for all reception positions as necessary
Organising follow up appointments
Always following clinic policy
Process appointment requests for today, future appointments from patients by telephone and in person using the clinic software system
Sending and receiving emails
The clinic is looking for an apprentice that is an all-rounder, somebody that is focused on our business administrator duties but someone who is confident to be on the reception desk manging patients in a caring and professional manner.
You communication skills must be clear and concise with a very good standard of English, as you will be handling calls and people of varying different language abilities and backgrounds.
As a practice we are there to support them, help them and signpost them to others for advice, guidance, and care. The ideal candidate will be able to face these situations in a supportive, professional, sympathetic, and kind manner.
We are proud of our patient support and will train our staff to be the same.
The ideal candidate must have a comprehensive understanding of English, be clear, concise, professional, well spoken, keen, interested in the profession and the environment they will be joining. In return, we will invest our time and training into supporting you to complete a great apprenticeship towards an exciting and professional career.If you demonstrate through your basic skills and commitment, that you are one of our team, the practice will invest more into the apprentice, to ensure they can be the best that they can be, with increased challenges and further offers of skills training.Training:Standard Apprenticeship Business Administration Level 3.
Training will be delivered remotely via online sessions. You will also receive regular visits and sessions with your skills development coach.Training Outcome:If the candidate demonstrates their commitment, there could be a permanent role subject to opportunities and depending on vacancies at that time.Employer Description:Ankerside Physiotherapy Clinic, established in 1986, serves the physiotherapy needs of the West Midlands, Warwickshire and Staffordshire from our physiotherapy clinics situated in the town centres of Nuneaton, Tamworth, Coventry, Birmingham and Warwick.Working Hours :Monday - Friday 8am - 7pm (within these hours). 30 hours to be arranged during the opening hours, this will vary so flexibility is essential. Potential of up to 35 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Job Title: Senior Administrator – Engineering DivisionLocation: City of LondonSalary: £30,000 – £33,000 per annumContract Type: Permanent About the Role:We are seeking an experienced and proactive Senior Administrator to join our Engineering Division in the City of London. This is a people management role, offering the opportunity to lead a team, streamline administrative processes, and support the infrastructure management team in a fast-paced, dynamic environment. Key Responsibilities:Line management of administrative staff, including defining roles, responsibilities, and performance objectives.Validation and assurance of all administrative reports, metrics, and budget reporting.Provide comprehensive administrative support to the infrastructure management team.Manage accurate commercial reporting, accounting, and invoicing.Maintain the Help Desk function as a key supplier interface contact.Collate, manage, and present various performance metrics, including 3rd party KPI and SLA indicators.Function as 3rd party escalation for administrative tasks and ensure commercial compliance.Maintain business continuity plans, statutory property logbooks, and compliance databases.Organise training schedules, CPD sessions, and staff onboarding processes.Support Health & Safety and Well-being initiatives within the team.Oversee team holidays, expenses, sickness, and shift schedules.Attend meetings to present reports and contribute to decision-making and continuous improvement initiatives.Minimum Requirements:City & Guilds Level 2/3 (or transferable) in Business & Administration.IOSH Managing Safely qualification.Experience in an engineering administrative environment.Proficient in Microsoft Office – Word, Excel, and PowerPoint.Essential Skills & Competencies:Excellent verbal and written communication skills.Strong decision-making and judgment based on defined procedures.Ability to work collaboratively and leverage team skills and knowledge.High standards of accuracy and attention to detail.Effective prioritisation and time management under pressure.Resilient and adaptable in a fast-paced environment.What We Offer:Competitive salary of £30,000 – £40,000 per annum.Opportunity to manage and develop a high-performing administrative team.Work at the heart of the City of London within a dynamic engineering division.Career development and growth opportunities.This role is ideal for an experienced administrator with leadership skills, looking to make a tangible impact on team performance and operational efficiency. To Apply:Submit your CV online or contact Abbie at CBW Staffing Solutions for a confidential discussion!....Read more...
Assist with the smooth, professional and effective running of the school offices on a daily basis
Be the first point of contact for all visitors to the school and any staff that require support from the office
Provide excellent customer service to internal and external customers, which conveys a positive and professional image of the Academy
Support with administrative requests, such as letters, management of the dinner system and school trips
Use of the resource booking system to liaise with the facilities team and the Premises Manager for help desk requirements, as well as minibus bookings
Dealing with queries from parents, students and visitors
Effective use of the school Tannoy system when necessary
Willingness to train as a First Aider in the future
Work in partnership with, and across, other Academies across The Impact Education Multi Academy Trust (the “Trust”) as required
Be flexible with regards to working outside of school hours as required to meet the needs of the role, such as Parents' Evenings and Transition Evenings
To carry out other tasks that are essential to the post’s core purpose
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma.
On-the-job training and mentoring from experienced professionals.
Regular review meetings to track progress and development.
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday 8am - 4.15pm (30 minutes break) Friday 8am - 2pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Assist in designing, building, and testing automation workflows using platforms such as Microsoft Power Automate, n8n, and custom APIs
Support the integration of AI tools and large language models (LLMs) into internal systems and client environments
Help monitor, maintain, and improve existing automated workflows to ensure reliability and performance
Provide first-line IT support for client systems, including cloud services (Microsoft 365, Azure, Google Workspace) and network devices
Contribute to documentation of automations, scripts, and system processes
Assist senior engineers in implementing new tools and solutions to enhance operational efficiency
Participate in R&D projects exploring AI-driven tools and business process automation opportunities
Collaborate closely with the technical team to troubleshoot and resolve IT and automation-related issues
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 Apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem -solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools.
Tools and technologies learned:
Learners will learn to use AWS
Training Outcome:You will work closely with the IT Tech team and management, gaining the skills and experience to progress into an Apprentice Automation Engineer or IT Systems Technician role
Upon successful completion of the apprenticeship, there may be an opportunity to secure a full-time position if available at the time with continued professional development, vendor certifications, and exposure to cutting-edge AI and automation technologies.Employer Description:At Iconology Ltd, we are a forward-thinking Managed Service Provider (MSP) based in Kent, delivering outstanding IT, automation, and AI-driven solutions to clients across diverse industries.
At Iconology, dedication and initiative are recognised and rewarded. As our business continues to grow, so do the opportunities for career progression and personal development. If you’re passionate about technology, automation, and innovation — and you’re eager to learn in a fast-paced, team-driven environment, apply today!Working Hours :Monday - Friday, 9.00am - 5.30pm (out-of-hours may be requested with notice as overtime).Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...