Respond to incoming support tickets, calls, or emails to assist users with IT issues and queries.
Troubleshoot basic hardware and software problems, including PCs, printers, mobile devices, and applications.
Log and document incidents and service requests accurately in the IT service management system.
Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365.
Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed.
Provide clear, step-by-step technical guidance to users in person, via phone, or remotely.
Install and configure new user devices, such as desktops, laptops, and phones.
Perform routine maintenance checks on equipment and systems to ensure functionality.
Support onboarding of new employees by setting up accounts, devices, and access rights.
Learn and follow IT policies, procedures, and security protocols to maintain service standards.
Training:
Level 3 Information Communication Technician Apprenticeship.
All training will take place at our head office in Doxford Park.
Training Outcome:After successful completion of the apprenticeship, we would look to move the individual into a permanent 1st line support engineer role within the business.Employer Description:Fairstone operates as a full-service, independent wealth management firm, combining expert financial planning, investment management, mortgage advice, and a unique acquisition model to support smaller IFA businesses. With a strong national footprint and tech-enabled approach, they deliver flexible, transparent services while rapidly growing through partnerships and acquisitions.Working Hours :9.00am - 5.30pm, Monday to Thursday.
9.00am - 3.00pm, Friday.
Subject to change as the business requires.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
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Job Title: Field Services EngineerBased at: Worthing /SussexPackage:Starting £28,000 to £31,250 plus company car and mobile phone Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions. You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy. As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads. Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team. While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians. Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers. Technical Skills
Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting
Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial
Attitude
Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable
Due to the nature of this role the successful applicant will need a full UK driver’s license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 0207 426 9844
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As part of your 4-year apprenticeship, you will be trained and mentored to skilled engineer level in areas of:
In-house training by skilled engineers in conventional and CNC machining techniques
Loading, proving and programming/operating CNC machines
Inspection and quality practices
Health and safety training
Business improvement techniques
Other technical engineering tasks and duties, as required
"Off-the-job" training to gain UK recognised engineering qualifications
Training:You will work towards the Level 3 Machining Technician Apprenticeship Standard, which includes Functional Skills at level 2 if not already achieved grades 4/C or above in maths and English:
Year One through Year 3 - Day release at Appris, Bradford: EAL Level 3 Extended Diploma in Machining
Year One through Year Four, Workplace Training and Mentoring towards achieving the Knowledge, Skills & Behaviours (KSBs)
Internal training, development and mentoring with highly skilled engineers in a variety of machining (CNC) areas and other engineering related duties and requirements
In your 4th Year, you will continue to work towards your occupational competency in engineering and prepare for independent end-point assessments
Training Outcome:
Successful applicants can look forward to the possibility of a full-time position, post-apprenticeship
Further training and job-specific development is also a possibility
Employer Description:The Bright Screw Company Ltd has been located in Leeds since 1930 on the same ever expanding site. Dealing in both stocks of standard fasteners and the manufacture of special turned parts the company services both order on demand and Just In Time services Nationwide using our own fleet of vehicles. Over the past fifteen years the company has become increasingly involved with Stock Management of Industrial Hardware and Turned Parts to an ever increasing Just In Time / Kan Ban customer base. We are stockists of Rawl products, Dormer tools, Dow Corning Silicones, Gesipa & Avdel Rivets and many others.Working Hours :Monday - Thursday between 08:00 - 1700 and Friday between 08:00 - 13:00.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
JOB DESCRIPTION
The Process Engineer provides process engineering support for raw materials, compounding, production and packaging functions to improve safety, quality, service and cost efficiencies in the operations area in the Pacific, MO manufacturing plant.
Responsibilities
Support daily production needs through process troubleshooting, experimentation and support for production requirements. Work with project managers on designing and installing PLC controls for capital projects. Work with Allen-Bradley PLC's to maintain and improve current operations. Lead continuous improvement projects to reduce cost, increase material utilization, improve first time right, integrate new products/processes into production and reduce variation. Implement necessary changes and update all documentation (including drawings and SOP's) accordingly. Coordinates with plant engineer to oversee capital projects necessary for the continued improvement and modernization of the plant. Ensure completion of projects within budgets. Responsible for achieving and maintaining safety goals relative to the maintenance and engineering functions. Responsible for safety devices, safe design, etc. of all equipment. Administer process hazard analyses (PHA's) for identified materials, processes, and RHP Compliance. Create and maintain P&IDs for current and future processes. Support the implementation of statistical process control by implementation of data collection systems Support the site's environmental program by assisting with reporting, compliance monitoring, and QA results in support of process engineering improvements. Troubleshooting machinery, including PLC coding adjustments.
Qualifications
Bachelor's degree in mechanical, Electrical, or Industrial engineering. 0 to 3 years' experience in manufacturing environment. Six Sigma/lean manufacturing experience. Safety and ergonomic experience. Understanding of process control methods, flowmeters, level monitors, and other process controls within a batch manufacturing process. Mechanically inclined with a hands-on approach Previous Capital Project experience Ability to read and interpret process drawings Strong interpersonal skills: good communication skills both written and verbal. Strong Analytical & Troubleshooting skills. PC usage with MS Office Suite Strong AutoCAD skillset. (3D design utilizing Inventor Professional or Solidworks is plus) Experience with PLC's, Allen Bradley is desired.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Voice Engineer
Leeds (Hybrid - 2 days on site)
A well-established technology services provider is looking to expand its Delivery Team with the addition of a Voice Services Technician. This position plays a key role in supporting the delivery of IP telephony and unified communications (UC) solutions, working closely with both internal departments and customers to ensure smooth, accurate and timely provisioning of services.
This is a customer-facing support role involving both administrative and technical tasks across small-scale voice deployments. Working under the guidance of senior delivery and engineering teams, the successful candidate will help manage and configure systems such as cloud telephony and Microsoft-hosted collaboration services.
While prior experience with platforms like Cisco Broadworks or Microsoft 365 is advantageous, full product training will be provided. This role is ideal for a graduate with a strong desire to develop knowledge within technology.
Role Responsibilities
• Supporting the activation of services once contracts are signed, ensuring accurate data is collected and implementation requirements are clearly understood
• Managing smaller orders and installations (typically under 10 users), maintaining delivery standards in line with agreed service levels
• Using internal CRM tools (e.g., Microsoft Dynamics) to manage workflow from contract signature through to provisioning and billing
• Drafting and issuing customer-facing documentation, including tailored voice configuration templates and bespoke call flow diagrams
• Carrying out user and hardware allocation, voice platform setup, and configuration of specific requirements
• Using external portals to provision third-party services that enhance the overall voice solution
• Liaising with provisioning colleagues to conduct number availability checks and prepare porting documentation
• Providing support across internal departments and acting as a point of reference for voice-related queries
• Representing the voice and UC function in a professional and collaborative manner
Key Requirements
• Confident communicator – both verbally and in writing – with the ability to present information clearly
• Highly organised, methodical and capable of managing multiple tasks and priorities
• Flexible, adaptable, and comfortable working in a fast-paced environment
• Strong attention to detail and a problem-solving mindset
• Team-oriented but able to take initiative and work independently
• Customer-first attitude with a proactive approach to service delivery
• No experience required however, a degree in a technology discipline is highly advantageous
Paying up to £25k – Hybrid working....Read more...
The Apprentice Engineer will be responsible for ensuring the smooth running and stability of various systems across the business spanning front and back office. This will include monitoring critical systems, anticipating and resolving issues as they arise and thinking of ways of reducing common problems.
Responsibilities:
Be the first point of contact for the TechSupport function, managing customer queries by assigning an appropriate priority and setting the expectation with the user.
Visit users at their desks, provide remote support and active participation when located on our Tech Bars.
A good understanding incident and problem management.
Responsible for resolving and troubleshooting queries, escalating to specialists where appropriate, and managing the technical relationships with our users.
Support our users on a wide range of technologies to meet the agreed Service Level Agreements.
Training:
Information Communication Level 3 (ICT) Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 ICT qualifications
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.
Headquartered in London, we manage $172.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com.Working Hours :Monday - Friday, 9:00am - 5:00pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hardware and software,Hard-working....Read more...
Job Description:
We have a fantastic opportunity for an IT Engineer to join the team at one of our clients based in Newcastle. This is a hands-on mid/senior-level position where the successful candidate will take ownership of various enterprise IT project deliveries.
Skills/Experience:
Proven experience (5+ years) most likely currently in a 3rd line IT Engineer role or similar, with a strong focus on enterprise-level IT systems and project delivery.
Solid experience with Microsoft technologies, particularly Windows operating systems and Office 365.
Working knowledge of creating, documenting and fulfilling IT processes, business continuity planning and operational resilience.
Working knowledge of ITiL processes including problem management, change control, incident management.
Experience with AV technology, including the setup and support of meeting rooms and conferencing solutions.
Experience with cloud infrastructure migration and management, preferably in a private cloud environment.
Strong knowledge of IT infrastructure, networking, and hardware troubleshooting.
Ability to manage multiple IT projects simultaneously, with a proven track record of delivering on time and within scope.
Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
Strong analytical and problem-solving abilities.
Experience with other enterprise technologies such as Azure, VMware, or Hyper-V (desirable).
Knowledge of scripting or automation tools – e.g., PowerShell (desirable).
Self-starter with the ability to work independently and take ownership of projects.
Core Responsibilities:
Lead the implementation of Microsoft upgrades, including Windows and Office environments, ensuring seamless transitions and minimal disruption to end users.
Oversee the installation, configuration, and maintenance of meeting room AV technology, ensuring high-quality setup and troubleshooting support.
Provide high-level support across the IT Service Desk, addressing complex issues and escalations, while mentoring more junior staff members.
Troubleshoot and resolve complex IT-related problems, utilizing knowledge of enterprise-level systems, applications, and infrastructure.
Collaborate with cross-functional teams to plan and execute IT solutions for new initiatives, ensuring they align with the company’s strategic goals.
Assist in the ongoing progression and skills transfer to the wider IT team, sharing knowledge and best practices to strengthen team capabilities.
Develop and maintain documentation for IT systems, processes, and solutions, ensuring knowledge sharing across teams.
Assist with system migration projects, including planning, execution, and post-migration support.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16092
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Python DevOps Engineer
Introduction Join a high-performing technology team that is building sophisticated systems using complex hardware and software environments. Work on challenging problems that demand innovative solutions, alongside top engineering talent from around the world.
This position may involve working with regulated technology. Candidates must be legally eligible to access such technology before starting. Business needs may prioritize applicants who already meet these requirements.
Role Overview You’ll be part of a team that builds and supports advanced development environments using modern Agile practices. The team is responsible for providing reliable and efficient CI/CD pipelines, integrated development environments (IDEs), and scalable infrastructure that supports a large community of software engineers.
The role involves extending and improving the developer experience with tools such as GitHub Actions, Bazel, Docker, and Kubernetes, among others. Your work enables teams to develop, test, and deploy software efficiently and reliably.
Tech Stack #python #jenkins #github #githubactions #cucumber #robotframework #bazel #jira #buildbuddy #kubernetes #docker #artifactory #puppet #linux #rpm #azure #gcp #googlecloud #bitbucket #gradle
What’s Offered Work in an ambitious, learning-focused environment that puts you in control of your career development. You'll have access to a large catalog of training resources, learning platforms, and mentorship opportunities to help you grow personally and professionally.
Responsibilities
Write clean, testable, and maintainable code
Build and manage infrastructure and CI/CD systems
Ensure high codebase quality through reviews and testing
Design and implement solutions based on user stories
Continuously improve build and deployment pipelines
Support and coach team members during Agile sprints
Collaborate from the office at least three days per week
Monitor and enhance the performance of development systems
Contribute to technology discussions and decision-making
Participate in an on-call rotation to support operational needs
Requirements
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related discipline
7+ years of experience as a software engineer in a DevOps setting
Strong knowledge of Python
Familiarity with Microsoft Copilot or similar AI developer tools
Experience in test-driven development and Agile methodologies
Deep understanding of Linux environments, Docker, and Kubernetes
Strong grasp of CI/CD, build tools, and automation frameworks
Excellent communication and teamwork skills
Fluent in English, both written and spoken
Motivated, adaptable, and eager to learn new technologies
Diversity & Inclusion This employer is committed to creating a diverse and inclusive workplace. All qualified candidates will be considered without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, or veteran status.
No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.....Read more...
CNC Quotations Coordinator Location: Ely, Cambridgeshire Salary: Circa £37,000 per annum (negotiable, dependant on experience) Benefits:Company PensionOnsite ParkingFree tea/coffeeExcellent working conditionsState of the art equipmentApproachable and friendly managementStructured working environmentRegular overtime available Job Profile Due to this growth, expansion, and re-investment into the most modern, state of the art CNC Machine Tools and equipment, there is now a requirement for an experienced CNC Quotations Coordinator. Are you highly organised, detail-oriented, and confident working in a fast-paced environment? This growing company is looking for a Quotations Coordinator to join their team and play a key role in delivering accurate, timely, and customer-focused quotations. In this role, you'll be responsible for coordinating with internal teams and external suppliers to gather information, understand client requirements, and prepare formal quotations. Your strong communication skills and problem-solving mindset will ensure every quote meets client expectations while supporting operational efficiency. If you’re proactive, driven by detail, and eager to contribute to a growing team, we’d love to hear from you. Preferred Experience:Background in an engineering or manufacturing environment.Experience in sourcing, procurement, or quotation preparation.Familiarity with MRP systems would be an advantage (training provided)Ability to review technical drawings and specifications (training can be provided).Knowledge of CNC machining or programming, particularly 5-axis mills and multi-axis lathes.Basic understanding of CAD/CAM systems.Awareness of material types, grades, and their machinability.Understanding of material treatments and finishing processes. Key Skills & Competencies:Proficiency in Microsoft Office, particularly Word and Excel.Strong written and verbal communication skills with a professional telephone manner.The ability to interpret technical drawings (training will be provided).Confidence in building and maintaining relationships with suppliers and customers.Excellent organisational skills, with a keen eye for detail and accuracy. Key Responsibilities:Prepare accurate and timely quotations in line with customer requirements, using an MRP system (training provided).Collaborate with internal departments and liaise with suppliers to gather technical details, pricing, and lead times.Ensure all client specifications are clearly understood and accurately reflected in formal quotations.Source competitive pricing for materials and services by communicating effectively with suppliers.Maintain strong communication with customers to provide updates, gather feedback, and ensure satisfaction.Work closely with buyers to align quotations with customer needs and internal capabilities.Contribute to continuous improvement by identifying opportunities to streamline the quotation process.Assist in identifying and following up on potential business opportunities.Create process plans and estimate machining times to support comprehensive quotations, including materials, finishes, and hardware (full training provided). Hours & Compensation:Hours: 40hrs per week - Monday to Thursday, 08:00 to 16:30 & Friday, 07:00 to 15:00Salary: Circa £37,000 per annum (negotiable, dependant on experience)Benefits: Currently enhancing the benefits package, so there are additional perks on the horizon! How to Apply If you’re an experience Sales Engineer / Quotations Coordinator with a background in a Precision Machining environment, and ready for your next role, we’d love to hear from you!Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...