Assistant Guest Services Manager | Luxury Resort | Cyprus | €1,500–€1,700 Net + AccommodationI’m looking for an Assistant Guest Services Manager to support guest experience operations at a luxury resort in Cyprus. This role is heavily guest-facing and ideal for someone passionate about service delivery and resort-style hospitality.You’ll work closely with the Guest Services Manager to ensure guests receive a consistently high-quality experience throughout their stay.Perks & Benefits
€1,500–€1,700 net monthly salaryAccommodation and transfers includedStable role within a luxury resort environment
Your Experience
Background in guest services, front office, or concierge-style roles within a Greek or Middle Eastern luxury resort environment is essentialStrong interpersonal and problem-solving skillsComfortable handling guest feedback and service recoveryFluent English and Greek requiredBasic Russian beneficial
Your Responsibilities
Support daily guest services operations across the resortAssist with guest enquiries, special requests, and complaintsHelp maintain high service standards in all guest-facing areasLiaise with Front Office, F&B, and other departments to resolve issuesSupport the Guest Services Manager with team coordination and coverage
If you are interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Guest Services Manager | Luxury Resort | Cyprus | €1,800 Net + AccommodationI’m searching for a Guest Services Manager to lead guest experience operations at a luxury resort in Cyprus. This is a leadership role responsible for overseeing guest-facing teams and ensuring exceptional service standards across the property.This role suits a confident, service-led manager who enjoys being visible on the floor and leading by example.Perks & Benefits
€1,800 net monthly salaryAccommodation and transfers providedLong-term opportunity within a luxury resort
Your Experience
Proven experience in Guest Services, Front Office, or similar leadership roles within a Greek or Middle Eastern luxury resort environment is essentialStrong people management and guest relations skillsConfident handling complex guest issues and service recoveryFluent English and Greek requiredRussian an advantage
Your Responsibilities
Lead and motivate guest services and front-of-house teamsOversee the full guest journey, ensuring consistent service standardsManage guest feedback, complaints, and service recoveryWork closely with senior management to improve guest satisfactionEnsure teams are well-trained, engaged, and service-focused
If you’re interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Rooms Division Manager | Luxury All-Inclusive Resort | Durrës, Albania | €2,500–€3,000 Net + AccommodationI’m recruiting a Rooms Division Manager for a luxury all-inclusive resort in Durrës, Albania. This role is ideal for an experienced Front Office Manager ready to take on broader operational responsibility across Guest Services, Front Office, Housekeeping, and Maintenance.You’ll lead multiple departments to ensure seamless operations, exceptional guest experiences, and smooth coordination across the resort’s day-to-day functions.Perks & Benefits
€2,500–€3,000 net per monthAccommodation, meals, and transfers provided on-siteOpportunity to manage multiple departments in a fast-paced luxury resortCareer growth in a high-profile all-inclusive property
Your Experience
Previous experience as a Front Office Manager in an all-inclusive luxury resort or hotel environmentHands-on operational expertise across guest services, housekeeping, and maintenanceStrong leadership, organisational, and problem-solving skillsFluent English required; other languages (Albanian, Russian, or German) advantageousExperience in Mediterranean or all-inclusive resorts preferred
Your Responsibilities
Oversee Front Office, Guest Services, Housekeeping, and Maintenance teamsEnsure smooth check-in/check-out procedures and a high standard of guest experienceMaintain operational efficiency across all rooms division departmentsImplement procedures and best practices for service consistencyLead, train, and mentor a multi-department team
This role is based on-site at the resort, with full responsibility for operational delivery and guest satisfaction.For more information or to apply, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Guest Experience Manager - Iconic Luxury Five-Star Hotel, LondonLocation: LondonSalary: £50,000We are seeking an exceptional Guest Expereince Manager to join the leadership team of one of London’s most iconic luxury five-star hotels.This is a highly visible, guest-facing role with a strong emphasis on delivering an exceptional, highly personalised experience for all suite guests, ensuring they feel recognised, valued and impeccably cared for throughout their stay.As Guest Experience Manager, you will oversee the day-to-day operations of the Guest Experience team, ensuring every arrival, departure and interaction reflects the highest standards of five-star hospitality. A key focus of this role is the end-to-end journey of our suite guests, from pre-arrival planning and bespoke in-stay experiences to seamless departures and thoughtful follow-up. You will act as a senior ambassador for the hotel, building genuine relationships with VIPs, repeat guests and high-profile clientele.Responsibilities
Lead, motivate and developthe Guest Experience team Personally oversee and enhance the experience of all suite and VIP guestsEnsure flawless guest journeys from pre-arrival to post-departureAct as the senior point of contact for suite guests, VIPs and special requestsResolve guest concerns with discretion, empathy and efficiencyDrive luxury service standards aligned with the hotel’s brand and reputationWork closely with Housekeeping, F&B and Reservations to deliver seamless, personalised experiences for suite guestsSupport recruitment, training and development, with a particular focus on intuitive, anticipatory service
Requirements
Proven experience in a Guest Services, Front Office management role within a luxury five-star hotelDemonstrated experience working with suite-level, VIP or UHNW guestsA genuine passion for bespoke, detail-driven hospitalityImpeccable communication skills and a warm, confident leadership styleCalm, polished and solutions-focused under pressureA natural host with a strong understanding of luxury expectations....Read more...
Title: Director of Rooms Operations Location: Sylacauga, AL Salary: $80,000 - $100,000 + Benefits + PTO + 401(k) + Relocation AssistanceOverview: I’m hiring on behalf of a luxury client, and helping them hire for a Director of Rooms Operations who will lead Front Office, Housekeeping, Laundry, and Guest Services to deliver a seamless guest experience. Reporting to the General Manager, this role drives operational excellence, team performance, and financial results across all Rooms divisions.Key Responsibilities:
Oversee daily operations to ensure consistent, high-quality guest service.Recruit, train, and develop a motivated, service-focused team.Monitor budgets, payroll, and productivity to meet financial goals.Ensure compliance with safety, sanitation, and security procedures.Conduct inspections, coordinate maintenance, and recommend operational improvements.Address guest concerns promptly and maintain exceptional satisfaction standards.
Qualifications:
Bachelor’s degree in Hospitality Management, Business, or related field.Strong experience in Front Office, Housekeeping, Laundry, and Guest Services.Proven leadership and team-building skills.Financial acumen with experience in budgeting and forecasting.Excellent communication, problem-solving, and organizational abilities.Flexibility to work evenings, weekends, and holidays as needed.
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Assistant Front Office Manager | Luxury Resort | Cyprus | €1,500–€1,700 Net + AccommodationI’m recruiting an Assistant Front Office Manager for a luxury resort in Cyprus. This role supports the Front Office leadership team and plays a key part in delivering a smooth, professional, and welcoming guest experience across all arrival and departure touchpoints.This position suits someone hands-on and service-driven, ready to take the next step in a resort environment.Perks & Benefits
€1,500–€1,700 net monthly salaryAccommodation and airport transfers providedOpportunity to grow within a luxury resort operationImmediate start available
Your Experience
Previous experience in Front Office or Guest Services within a Greek or Middle Eastern luxury resort environment is essentialStrong operational understanding of front office proceduresConfident communicator with a guest-first mindsetFluent English and Greek requiredBasic Russian an advantage
Your Responsibilities
Support daily Front Office operations and shift managementAssist in supervising front office team members and ensuring service standardsHandle guest requests, issues, and complaints professionallyEnsure smooth check-in and check-out processes during busy periodsSupport training and onboarding of new team membersWork closely with other departments to ensure seamless guest journeys
If you are interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Hospitality Operations Manager – Leisure and Luxury retreat Salary £55,000+Location Yorkshire AreaI am current looking for a dynamic leader to oversee day-to-day hospitality operations and deliver exceptional guest experiences across events, retreats, and accommodations. This role combines hands-on operational management with strategic input to drive growth, efficiency, and excellence in service.Key Responsibilities
Lead and coordinate all hospitality functions, including guest services, housekeeping, food & beverage, and events.Maintain top-quality service standards and ensure all venues are guest-ready and compliant with health and safety regulations.Collaborate with departmental heads to ensure smooth, efficient operations.Support business development through show-rounds, client engagement, and retreat planning.Develop and implement standard operating procedures and continuous improvement initiatives.Manage budgets, track financial performance, and oversee staff recruitment, training, and performance.Foster a positive, engaged team culture through leadership, development, and regular feedback.
Key Skills
Proven leadership and team management experience in hospitality or events.Excellent operational, organizational, and communication skills.Strong focus on guest experience and service excellence.Experience in event/retreat planning and commercial operations.A proactive, solutions-driven approach with strong attention to detail.Passion for wellbeing, sustainability, and creating meaningful guest experiences.
For more information contact david@corecruitment.com or call David Allen on 02077902666....Read more...
We have a vacancy for an experienced Housekeeper to support a changeover day on Friday 6th and Monday 9th Feb 2026, delivering cleaning and day-to-day services within designated areas at a peaceful Holiday Centre set in beautiful, tranquil surroundings near St. Asaph.In the Housekeeping role, you will be responsible for:
Cleaning public areas including reception, ground-floor spaces, dining room, living room, landings and toiletsCarrying out day-to-day checks of all rooms, corridors and landings to ensure they remain clean and tidy, including vacuuming carpets, emptying waste bins, and replenishing tea and coffee suppliesAssisting with kitchen duties as requiredCleaning guest bedrooms, stripping and making beds, hoovering, dusting and preparing rooms for new arrivalsLiaising with the Assistant Manager/Manager regarding replenishing cleaning materials and guest supplies, and reporting any damages or concerns
We would love to hear from you if you have:
Previous experience in a similar cleaning or housekeeping role within a commercial environmentThe ability to undertake physically demanding tasksGood communication skillsA full UK driving licence and access to a vehicle due to the location
This is a part time, temporary assignment for Friday 6th and Monday 9th, working from 9:00am - 17:00. The payrate is £13.45 per hour + holiday pay. ....Read more...
Assistant General Manager – Accommodation Venue with Events & Bar-CaféSalary: Up to £41,000+Bonus (DOE)The Role:We’re looking for an Assistant General Manager to join a bustling accommodation venue with events, a bar, and a café in the heart of Edinburgh. This is a hands-on role where no two days are the same – from supporting the team and keeping standards high, to stepping in and holding the venue in the GM’s absence.What You’ll Do:
Lead day-to-day operations across food & beverage, guest services, housekeeping, and building operationsSupport and inspire the team to deliver outstanding experiencesEnsure the venue runs smoothly, even when the unexpected happens
We’re Looking For Someone Who:
Is confident, hands-on, and operationally savvyCan manage a team and make quick, smart decisionsHas an entrepreneurial mindset – loves organising, improving, and problem-solvingThrives on delivering exceptional guest experiences!
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Head of Operations – Luxury Estate, North YorkshireLocation: North Yorkshire Salary: NegotiableWe are seeking an experienced and strategic Head of Operations to oversee and drive the day-to-day performance of a large, multi-faceted destination business based in Yorkshire.This is a senior leadership role for an operationally excellent, people-focused professional who can balance commercial performance with purpose, quality, and long-term sustainability.Reporting into the senior leadership team, the Head of Operations will have responsibility for overseeing multiple operational areas across a complex, guest-facing environment. You will ensure high standards, strong financial control, and seamless collaboration across teams.You will be a proven Head of Operations, Operations Manager or Senior General Manager, ideally with experience in hospitality, leisure, estates, visitor attractions, or purpose-led destinations.Responsibilities
Leading and coordinating operations across hospitality, accommodation, guest experience and estate servicesDriving operational excellence, consistency and continuous improvementManaging budgets, forecasting, and cost controlsDeveloping operational systems, processes and KPIsLeading, coaching and developing department heads and managersEnsuring compliance, health & safety, and operational governanceSupporting strategic projects, growth initiatives and new developments
Requirements
Strong multi-site or multi-department operational experienceExcellent commercial and financial understandingA calm, organised leadership style with gravitasThe ability to work collaboratively while holding teams accountableConfidence managing complexity and changeA genuine commitment to quality, people, and long-term impact....Read more...
Rooms Division Trainer | Forbes 5-Star Luxury in Mediterranea The OpportunityAre you a master of the "Gold Standard" in hospitality? We are proud to introduce a brand-new, strategic role within our client’s leadership team: Rooms Division Trainer. This is not just a training role; it is a position designed for a visionary manager-educator who lives and breathes the Forbes 5-Star ethos and is passionate about crafting unforgettable guest experiences through technical and emotional excellence.As the architect of their service standards across Front of House, Guest Services, and Housekeeping, you will be responsible for bridging the gap between operational efficiency and the "CST" (Customized Service Training) focus that defines their brand.The Role
Lead the Standard: Serve as the property expert on Forbes 5-Star standards, ensuring every interaction and service provided across the Rooms Division exceeds international benchmarks.Innovate & Educate: Design and deliver high-impact training programs for FOH and Housekeeping, focusing on both technical precision and the "art of the experience."Operational Excellence: Utilize your Sigma Belt certification to analyze workflows, improve efficiency, and ensure that luxury never comes at the cost of agility.Customer Service Focus: Drive a culture of "Customized Service," empowering our teams to anticipate needs and create bespoke moments for every guest.New Position Creation: As this is a new position, you will have to put things in place working closely with the Rooms Division Manager, Executive Housekeeper and GM.
The Profile
The Expert: Deep, practical knowledge of Forbes 5-Star Standards is non-negotiable. You understand not just the what, but the why behind every requirement.The Architect: You hold a Sigma Belt certification and have a proven track record of using data and process improvement to elevate service levels.The Trainer: You have extensive experience in Front Office or Rooms management within a 5-star environment. You are a natural educator and love driving teams to new heights.The Visionary: You are obsessed with "Guest Experience" and have the charisma to inspire a diverse team to reach peak performance.Languages: Fluent in English (oral and written)
Package & Benefits
Salary: €3,500 – €4,000 Gross per monthBonus: Performance-based annual bonus.The chance to define a brand-new role in one of the world's leading luxury hotels.Continuous professional development and career progression within a global network.
If you are interested, please send me your CV directly to Beatrice @ COREcruitment.com....Read more...
Hotel ManagerCOREcruitment Ltd Innsbruck, Tyrol, Austria (On-site)SaveApplySalary: €60.000- €62.000Languages: German fluent and EnglishStart: AsapDo you see yourself as a supportive leader and enjoy guiding an international team with empathy and hands-on presence?Then this Hotel Manager role in Innsbruck could be your next step.This hybrid lifestyle property combines the best of hostel, hotel and community space, attracting urban explorers, digital nomads and groups from all over Europe.Your responsibilities
Lead the day-to-day operation of the hotel and a team of up to 20 people to create unforgettable guest experiences in a relaxed, lifestyle-driven environment.Coordinate all operational areas (Front Office, F&B, Maintenance) as well as outsourced services (e.g. Housekeeping) to ensure smooth and efficient hotel operations.Implement initiatives to continuously improve guest satisfaction, online reputation and review scores.Recruit, onboard and develop team members, building a diverse, engaged and performance-oriented team culture.Shape and develop the team together with the Assistant Hotel Manager, with a clear focus on structured onboarding ahead of (re)openings and seasonal peaks.Oversee renovation and construction activities prior to (re)opening, ensuring that timelines, standards and safety requirements are met.Ensure company quality standards are met and continuously improved, with a strong eye for cleanliness, maintenance and guest journey.Take full responsibility for budgeting, cost control and achievement of financial targets at property level.Work closely with central functions (Sales, Marketing, Revenue Management, Finance, HR) and the regional leadership team to align commercial and operational strategies.
Your profile
At least 2 years of management experience in lifestyle hotels, hostels or hybrid concepts in a German-speaking environment.Completed vocational training or degree in Hotel Management, Tourism or a related field.Passionate people leader with excellent relationship- and stakeholder-management skills and a collaborative, servant-leadership approach.Open to change and growth, seeing transformation as an opportunity for personal and professional development.Willing to challenge the status quo, inspire your team and drive continuous improvement together.Strong commercial mindset: committed, solution-oriented and entrepreneurial in your day-to-day decisions.Solid knowledge of front-office systems (e.g. SIHOT, ASSD, Fidelio) or the ability to learn new PMS systems quickly.Excellent German skills (minimum C1) and very good English; additional languages are an advantage.
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Operations Manager - Restaurant & Catering Business London Up to £80,000 + bonusA senior operational role within a highly regarded, premium hospitality group in London. Known for fresh food and a distinctive, high-end dining experience, the business is expanding and now requires a strong operator to oversee two distinct arms of the operation.The Role: This is a multifaceted business with an established restaurant operation alongside a growing corporate catering and events arm. The successful candidate will be responsible for driving performance across both, with a particular focus on growing the restaurant business while further developing the catering and events offer.You will take ownership of quality, consistency, productivity, and guest experience, while maintaining and increasing profitability across the business. Reporting directly to the Founder, you will work closely with the Head of Sales & Marketing and the Executive Chef to deliver commercial targets and bring the Founder’s creative vision to life.Key Responsibilities:
Leading and developing operational standards across restaurant, catering, and events operationsDriving improvements in quality, consistency, and guest experienceIncreasing productivity and commercial performance across all sites and servicesBeing highly visible across the business, identifying opportunities and raising standardsWorking collaboratively with senior stakeholders to support growth and expansion
Essential Criteria:
Polished, professional, and credible - a true ambassador for the brandHighly detail-focused with a relentless drive to improve performanceCommercially astute, with the ability to translate creative vision into operational deliveryStrong background in premium restaurant environmentsFresh food experience is essentialCorporate catering experience is highly desirableStrong people leadership and financial acumenDriven, resilient, and self-motivatedSolid experience operating within the London market
Sound like you. Kate@Corecruitment.com....Read more...
Corus Consultancy is hiring for a Front of House ( Immediate start) in London.
Responsibilities:
Visitor Management: Provide a warm, professional welcome to clients and visitors, ensuring they are signed in and directed correctly according to security protocols.
Daily Operations: Oversee the smooth running of reception and meeting room facilities, including pantry services and guest welcome.
Facilities Coordination: Collaborate with departments such as facilities and maintenance to ensure the building is safe and accessible.
Administrative Support: Manage staff rotas, handle customer feedback, and resolve operational issues promptly.
Health & Safety: Maintain strict adherence to health and safety standards and compliance within the lobby and common areas.
If Interested contact Madhu - 07375920222....Read more...
Job Title: Sales and Marketing Manager Location: Barcelona, Spain Salary: €36,000 - €40,000 gross per annumAn established hospitality venue is seeking a Sales & Marketing professional with a strong commercial mindset and a clear focus on events, groups, and revenue generation. This role is ideal for someone with experience in travel, tourism, MICE, trade shows, and group business, who understands how to convert demand into measurable results.The position requires fluent English and solid knowledge of the Spanish market. This role is not focused on social media or digital content management, but rather on strategic sales initiatives, partnerships, and event-driven business. Experience working with event or sales management platforms is highly valued.Key Responsibilities
Analyze and manage commercial performance, including budget tracking and profit & loss awareness.Design and implement sales-driven marketing actions aligned with financial objectives.Build and execute growth plans aimed at increasing customer traffic and event bookings year over year.Control promotional spending in line with approved forecasts and financial targets.Collaborate cross-functionally to ensure seamless delivery of services and consistent brand execution.Promote a diversified business offering (food & beverage, retail, live entertainment, and private events) to a wide range of audiences, including corporate clients, tourists, and local customers.Ensure high service standards by monitoring guest experience and maintaining quality benchmarks.Lead the planning and delivery of meetings, incentives, and events with a strong focus on client satisfaction.Support leadership in attracting, developing, and retaining high-performing talent.Set clear objectives for team members, track performance, and encourage professional growth.Actively contribute to training initiatives and continuous improvement within the team.Demonstrate initiative in personal development and professional learning.
Profile & Experience
Proven background in sales-focused marketing, preferably within hospitality, tourism, or events.Experience working with CRM or event sales platforms.Strong understanding of group business, MICE, and trade fairs.Knowledge of the Spanish market is essential.Experience related to live entertainment or music is a plus.English proficiency required; additional languages are an advantage.Strong commercial instinct and passion for sales.Ability to think creatively and contribute innovative ideas.Excellent communication and presentation skills, both written and verbal.Sound business judgment and analytical thinking.Effective problem-solving and decision-making abilities.Comfortable presenting to clients, partners, and internal stakeholders in both individual and group settings.Ability to communicate complex concepts clearly and professionally.
Job Title: Sales and Marketing ManagerLocation: Barcelona, SpainSalary: €36,000 - €40,000 gross per annumIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for hard-working and motivated individuals to join our PNE Box Office Team and work under the direction of the Senior Account Manager, Ticket-Leader. The PNE’s Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues. Box Office staff are responsible for day to day operations of various events at the PNE such as: Concerts, Events, Tradeshows, and any other events operated by the Ticket Leader Box Office. If you have a passion for the events industry, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Attendant, your primary accountabilities will be to:
Respond to patron inquiries regarding any information related to ticketed events such as: building information, directions, event seating, ticketing, parking and general concerns during the sales process.Answer multi-line inbound calls and respond to event inquiries via email in a timely manner.Handle charges by phone, address account inquiries, adhere to confidentiality and security protocols, and provide excellent customer service.Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and any other communication regarding event updatesDescribe venue layouts and seating locations to patrons when answering inquiriesBalancing & Accounting for credit/debit receipts for daily sales transactionsEntering new patron’s information into the database following policies and procedures established by the Center and updating existing patron information as necessaryOrganizing and distributing “will call” tickets and conducting light administrative dutiesCall customers to advise of event changes and/or cancellations as requiredPerform other related duties as assigned
What else?
Must have successful completion of Grade 12Previous experience with booking seats using a manifested seating map is considered an assetA minimum of one to two years’ work experience in customer service; prior knowledge or experience in box office operations, retail operations or call center operations is considered an assetMust have advanced proficiency with Microsoft Office (Outlook, Word and Excel)Previous experience with ticketing software considered an assetAbility to work in a fast-paced environment with changing requirements with easeAbility to work professionally, courteously and tactfully with guests and staff internallyMust be able to work a variety of shifts on a part-time basis which includes weekdays, weekends, and eveningsMust be available a minimum of 4 shifts per week, three weekdays and one weekend. Shift hours can start as early as 7:45AM, and end as late as 11:00PM.Candidates must undergo a Criminal Record Check
Who are you?
Excellent guest service skillsSkillful communicatorDetail-orientedStrong time-management skills
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Job Title: Germany Launch Lead – QSR (m/f/d)Location: Germany ( Frankfurt /Hamburg/ Munich (initial 3–5 months based in London, UK)Languages: German and EnglishSalary: NegotiableThe Role:
Hands‑on launch lead responsible for opening and stabilising the first flagship quick service restaurant in Germany, ensuring an on-time, on‑budget and high‑quality launch.Acts as the operational “conductor” for market entry, coordinating all workstreams from market analysis and site selection to people, supply chain and tech setup.
Your Key responsibilities:Phase 1 – UK immersion (first 3–5 months)
Spend 3–5 months embedded with the UK teams to fully understand the service model, kitchen operations, culture and brand standards.Work on the floor (FOH and BOH) to learn guest journey, kitchen specifications and operating rhythms.Build strong relationships with UK leadership, culinary, marketing and operations to co‑create and finalise the German launch plan.
Market & proposition readiness
Develop city and neighbourhood scorecards to identify and prioritise potential launch locations; organise and lead field trips with the CEO to assess sites.Support quantitative and qualitative research to adapt pricing, menu architecture and positioning for the German consumer.Analyse local peer set (QSR and casual concepts) on sales, labour, pricing and positioning to ensure a compelling, competitive offer.
Supply chain, commercials & infrastructure
Coordinate the supply chain strategy, balancing imported products with suitable local/EU suppliers while maintaining brand quality.Contribute to refining the four‑wall economic model, sanity‑check Capex quotes and ensure all commercial assumptions are robust.Work with brokers and central teams to canvass and assess sites; support negotiations on LOIs and Heads of Terms.Oversee implementation of the local tech stack (POS, reservations/waitlist, payment systems, reporting tools).Own the regulatory checklist for the first site (licensing, permits, health & safety, food hygiene, fire, signage, etc.) and track progress to completion.
People & opening
Identify, attract and recruit the founding leadership team for Site 1(e.g. General Manager, Head Chef/Kitchen Manager, key department heads).Co‑design and drive the training calendar (in UK and locally), ensuring the full team is trained to brand standards ahead of opening.Project‑manage the full countdown to opening: pre‑opening schedule, soft launch plan, test services, and opening week optimisation.
Support ecosystem
Work closely with external legal/regulatory counsel for all licensing and compliance topics in Germany.Partner with HR and labour law experts to ensure compliant contracts, working time models and payroll setups.Access financial and scaling expertise from investment partners for modelling and long‑term growth considerations.Leverage the central UK team for culinary development, marketing campaigns, operations standards and brand guardianship.
Profile & requirements
Extensive operational experience in Germany within QSR, fast casual or multi‑site restaurant/retail concepts, with strong knowledge of German consumers, labour market and supplier ecosystem.Native‑level German and fluent English, able to manage local partners, authorities and teams while collaborating internationally.Proven track record launching or scaling sites/projects, comfortable running multiple workstreams end‑to‑end with high ownership.Strong understanding of unit economics and P&L drivers (Capex, labour, COGS, occupancy, marketing), able to challenge and refine business assumptions.Hands‑on, entrepreneurial mindset: solution‑oriented, resilient, comfortable with ambiguity and willing to spend significant time in restaurants and on the road.
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Full-Time; PermanentWage & Paygrade: $38.15/hr. (PG21) plus Benefit Allotment. Date Posted: January 09, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.We are seeking a reliable and hard-working Building Maintenance Technician that has a passion for facilities and ground maintenance. The Building Maintenance Technician will report to the Maintenance Manager and will work under the direction of the Chief Engineer, providing operational support with specific Building & Grounds Maintenance tasks, PMs and project-based work as assigned where applicable on and throughout all the PNE Facilities on the PNE grounds.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Building Maintenance Technician, your primary accountabilities will be to:
Support the Facilities & Maintenance Team led by the F&M Trades Manager, with specific WO inspections, minor repair tasks & project-based work as assigned on and throughout all the PNE Facilities on the PNE grounds.Support the F&M Trades Manager in the buildout of ALL site equipment and buildings in Limble.Carry out first call for WOs addressing minor repair and maintenance tasks and inspections to determine the nature of the repair so the decision to engage a red seal qualified technician can be made.Respond to and fix minor issues reported by occupants or identified during inspections.Support the teams in ensuring the building complies with all relevant safety codes and regulations and that all safety systems fire alarm sprinkler systems are fully operational.Oversee the pest control and other facility-based service contracts, inspecting for compliance.Assist with work set-up, completing projects and maintaining a safe clean work site.Operate vehicles and tools/equipment in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies.Operate mobile equipment (forklifts, scissor lifts, zoom booms) safely and responsibly.Completion of daily timesheets including compliance with Time-off request policy.Perform related duties as assigned when required or requested by the Maintenance Manager
What else?
Must have at least 3 years of Building & Facility Maintenance experience.Must have 5 years of hands-on tools, general repair experience.Understanding of service importance and a basic knowledge of building systems and infrastructure components and their purposes.Specialized training and or certifications an assetAbility to diagnose problems and identify solutions quickly and effectively.Ability to operate a variety of tools and power tools safely and effectively.Post-Secondary training in FM or Building Services is an asset.Must have a valid Class 5 BC Driver’s License and provide an up-to-date Driver’s Abstract confirming a clean driving record.Forklift experience and operator’s license favored.Must be capable of maneuvering heavy equipment on own or with assistance.Must be physically able to work in awkward positions.Must be a good communicator, capable of reading and writing for the purposes of written or oral instructions, timesheets and completing Limble Work Orders.Must be capable of working independently.Must be able to work from rough sketches or technical diagrams and interpret manufacturer instructions and specification.Must be able to perform detail-oriented work accurately and effectively.Must have effective interpersonal skills, including tact diplomacy and flexibility to work effectively with management, staff, contractors, and the public.Work Schedule: Tuesday to Friday 7:00AM – 5:00 PM.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Full-Time, PermanentDate Posted: December 03, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. Our ideal candidate is an individual who is highly strategic, financially savvy, and exceptionally organized. You excel at managing budgets, forecasting, and aligning resources to achieve both short-term and long-term goals. You bring strong oversight to procurement processes, ensuring cost-effective and timely acquisition of assets and materials. Compliance is a core strength—you ensure that all operations adhere to regulatory requirements and industry standards. While technical knowledge is helpful, your greatest value lies in leadership, financial management, and process optimization.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as Manager, Business Operations & Admin - Playland, your primary accountabilities will be to:
Oversee the acquisition of assets, materials, and services to support departmental operations.Develop and manage the department budget, ensuring expenditures align with approved targets and providing insight into risks and opportunities.Contribute to the development of a 3–5-year strategic asset management and site maintenance plan for Playland, including capital projects.Ensure all attraction maintenance programs comply with manufacturer guidelines and Technical Safety BC requirements.Liaise with Technical Safety BC to secure permits and maintain compliance for rides, attractions, and new installationsOversee the CMMS platform (Mobaro) to ensure accurate reporting and compliance tracking.Enhance inventory control solutions for tools, ride parts, equipment, and consumables to improve operational efficiency. Stay current with ASTM Standards, participate in committee meetings, and collaborate with the Playland team to ensure operations meet industry requirements.Liaise between operations and maintenance to foster strong collaboration.Lead and support full-time administrative staff.Organize annual SafeConnect Conference.Manage staff certifications and administer the Apprenticeship Program to support team development.Administer the Collective Agreement for full-time, casual, and seasonal staff, including payroll approvals and application of premiums and paid time off.Perform additional duties as required to support departmental and organizational goals.
What else?
5-7 years of progressive experience in maintenance management, preferably in amusement parks, entertainment venues, or similar environments.Completion of a post-secondary degree/diploma/certificate in a relevant discipline (i.e. Project Management, Business Management, SCMP Designation, etc.); OR an equivalent combination of education and experience.Proven ability to develop and manage budgets, analyze costs, and identify opportunities for efficiency and savings.Experience managing acquisition of assets, materials, and services to support operational needs.Sound knowledge of regulatory requirements, licensing, permits/approvals, and safety standards, including familiarity with Technical Safety BC regulations and ASTM standards.Strong skills in scheduling, cost estimating, and strategic planning.Experience with CMMS platforms (e.g., Mobaro) and inventory control systems.Excellent ability to communicate with staff, department managers, contractors, and regulatory bodies; proven leadership in unionized environments is an asset.General knowledge of construction, engineering, and maintenance practices is beneficial but not the primary focus.Proficiency with Microsoft Project, Excel, and other applications for data processing, budget tracking, purchasing, and work order creation.Ability to manage multiple projects under pressure and within tight deadlines.
Who are you?
Financially SavvyProcurement FocusedStrategic PlannerResults DrivenDetail OrientatedTeam player
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $85,000 - $100,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
