Guest Services Manager / Front Office Manager – Location: Florida Compensation: Approx. $110,000 USD + bonus potential up to 30% Benefits: Subsidized housing, relocation assistance, comprehensive benefits package, 401(k), PTO, and hotel discountsWe are recruiting on behalf of an award-winning luxury island resort in the Florida Keys seeking an experienced Guest Services Manager / Front Office Manager to lead the front office and guest experience operation. This is an exciting opportunity for a polished hospitality leader with a strong luxury resort background and a passion for delivering highly personalized guest experiences within an intimate island setting.Key Responsibilities
Oversee daily Front Office and Guest Services operationsLead, mentor, and develop the guest services teamEnsure exceptional and personalized guest experiences throughout the stayManage VIP arrivals, guest relations, and service recoveryCollaborate with operational departments to ensure seamless service executionOversee scheduling, staffing, labour management, and departmental operationsSupport recruitment, onboarding, and team development initiatives
Ideal Candidate Profile
Previous leadership experience within luxury resort or high-end hospitality environments requiredStrong Front Office or Guest Services management backgroundHighly polished leadership style with exceptional guest interaction skillsProven ability to lead teams within luxury hospitality operationsStrong communication, organizational, and problem-solving abilitiesBoutique luxury or island resort experience is strongly preferred
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Job Title: Front office Manager- Luxury hotel Location: Rotterdam, Netherlands Salary: €41,600 gross per AnnumDutch is a mustI am seeking an experienced Front Office Manager to join the launch team of a newly developed luxury hospitality property in Rotterdam. This role offers the opportunity to build and lead the guest services function from the ground up, ensuring exceptional guest experiences from opening day onwards.Key Responsibilities
Establish Front Office operations, procedures, and service standards during the pre-opening phase.Recruit, train, and develop a high-performing guest services team.Oversee all front desk activities, including arrivals, departures, guest inquiries, and VIP services.Ensure a seamless and professional guest journey across all touchpoints.Implement and maintain operational systems, reporting processes, and performance standards.Manage guest feedback, service recovery, and reputation management initiatives.Work closely with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure operational excellence.Monitor departmental performance, productivity, and budget objectives.Drive a culture of hospitality, professionalism, and continuous improvement.
Candidate Profile
Previous experience managing Front Office operations within an upscale hotel environment.Strong understanding of hotel systems, guest service procedures, and operational best practices.Experience supporting a hotel opening or major operational transition is advantageous.Excellent leadership, communication, and organizational skills.Fluency in English and Dutch is requiredAbility to remain calm and solution-focused in a fast-paced environment.Hospitality, Tourism, or Business-related education preferred.
Job Title: Front office Manager- Luxury hotelLocation: Rotterdam, NetherlandsSalary: €41,600 gross per AnnumDutch is a mustIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Salary: €3000 - €3500 + 25% nett allowance for night shiftStart: ASAPLanguages: English, German is a bonusAs the Night Auditor, you keep the hotel running smoothly while the rest of the world sleeps.You are the calm, confident face of the front office overnight, making sure every guest feels welcomed, every detail is accurate, and every shift ends with a flawless handover.What you’ll do
Welcome guests warmly, process check-ins and check-outs smoothly, and always greet guests by name.Ensure all guest details are recorded accurately and update guest profiles in Cendyn as needed.Handle special requests, general information, transport, event tickets, restaurant and airline reservations, and any other guest queries with ease.Answer all calls cheerfully and promptly, and follow up quickly if an answer is not immediately available.Resolve guest complaints professionally and in a timely manner, escalating to the Manager on Duty when required.Confidently sell room types, rates, and hotel services at every opportunity.Manage reservation requests efficiently, involving the Hotel/Reservations Manager or Coordinator for group, unusual, or complex bookings.Process guest mail, messages, and deliveries accurately and efficiently.Audit daily activities and complete balancing of the day’s transactions.Ensure telephone, internet, movie, and chargeback charges are posted correctly.Complete wake-up calls on time and collect room service breakfast orders.Liaise with housekeeping, maintenance, and other departments to support guest needs.Maintain an up-to-date Guest Services Directory in the PMS with local and essential hotel information.Collate and report industry information, financial updates, and yield reports as directed.Cross-train in day reception and other duties such as accounts processing or logistics.Step in to support other departments during busy periods.Provide a clear, concise handover for the next shift.Keep your Manager informed of any issues or unusual matters.Maintain a clean, tidy, and immaculate Front Office area.Carry out other reasonable tasks as directed by your Manager.
What I am looking for:
Immaculate presentation, grooming, and pride in wearing the correct uniform and name badge.Strong understanding of company policies, procedures, and code of conduct.Commitment to workplace safety, security, and privacy at all times.A positive, accountable, and professional approach to learning and feedback.Excellent communication, emotional intelligence, and teamwork.A guest-focused mindset with strong commercial awareness and attention to detail.Tech-savvy skills, including Microsoft Office 365, PMS, and CRM systems.
Experience and essentials
Current Responsible Service of Alcohol (RSA) Certificate.Hospitality Diploma or Degree, or relevant experience in a similar role, is ideal.Able to meet the physical demands of the role, including standing for long periods and occasional lifting of up to 20 kg.
What makes you a great fitYou are friendly, resourceful, and dependable, with the ability to stay calm under pressure and keep everything moving behind the scenes.You bring warmth, accuracy, and energy to every shift, helping create memorable guest experiences from check-in to check-out.....Read more...
Service Manager - High-Energy Concept Boston, MA $70,000 – $75,000 + BenefitsThis is a great opportunity to join one of our clients - a fun, high-volume, hospitality-driven restaurant group known for casual but vibrant energy, strong culture, and busy dining rooms. The concept blends bold Asian cuisine flavors, cocktails, music, and atmosphere into a guest experience.They’re looking for a guest focused Service Manager who thrives in fast-paced restaurants, loves leading teams from the floor, and knows how to balance hospitality with strong operational execution.What You’ll Be Doing
Running high-energy services and leading from the floorTraining, coaching, and developing FOH team membersDriving guest experience and handling service recovery when neededMaintaining strong operational, cleanliness, and health & safety standardsHelping manage labor, workflow, and daily restaurant performance
What We’re Looking For
1+ yeas of previous Manager experience in a high-volume restaurant environmentSomeone who thrives in fast-paced, energetic conceptsExcellent guest interaction and hospitality mindsetOrganized, adaptable, and calm under pressureWillingness to work nights, weekends, and holidaysFood safety certification or willingness to obtain
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Director of RoomsLocation: Nashville, TN Salary: $120,000 - $130,000 (Negotiable depending on experience) Package: Competitive salary, annual bonus, comprehensive benefits, PTO, health insurance, retirement plan, and career development opportunities.Director of RoomsI am hiring on behalf of a prestigious luxury hotel seeking an experienced Director of Rooms to lead all Rooms Division operations. This is an exciting opportunity for a hospitality leader who is passionate about delivering exceptional guest experiences while driving operational excellence across Front Office, Housekeeping, Guest Services, and related departments.The successful candidate will oversee the daily operation of the Rooms Division, ensuring the highest standards of service, efficiency, and guest satisfaction while leading and developing high-performing teams.Key Responsibilities
Oversee all Rooms Division operations, including Front Office, Housekeeping, Guest Services, and related departments.Lead, mentor, and develop departmental leaders and team members to deliver exceptional service standards.Drive guest satisfaction by maintaining luxury service standards and resolving guest concerns effectively.Manage departmental budgets, labor costs, and operational performance to achieve financial objectives.Collaborate with other hotel departments to ensure seamless guest experiences and operational efficiency.Ensure compliance with company standards, safety regulations, and brand service expectations.
Ideal Candidate
Previous leadership experience as a Director of Rooms, Rooms Division Manager, or similar senior hotel operations role.Strong background within luxury hotels or upscale hospitality environments.Proven ability to lead large teams while driving guest satisfaction and operational excellence.Excellent leadership, communication, organizational, and financial management skills.
If you're an experienced Rooms Division leader looking to join a luxury hospitality operation where you can make a meaningful impact, we'd love to hear from you. Apply today to learn more about this confidential opportunity.....Read more...
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at an Iveco garage, but they will also attend our Iveco Academy in Winsford Training Centre to train towards their Level 3 in Heavy Vehicle Maintenance and Repair qualification.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard Level 3 qualification
Functional skills if needed in maths & English
Training Outcome:
Going on to either a Master Tech, Service Team Leader or Manager role could be a real possibility for the right candidate
Employer Description:Welcome to Guest Motor Group:One of the UK’s Largest Independent Commercial Vehicle Sales, Service & Solution ProvidersThe Guest Motor Group is one of the UK’s largest independent commercial vehicle solution providers, with commercial dealer sites across the country. Established in 1902 by Frank Guest, our company is still a family-owned business and for more than 120 years, the Guest Motor Group has delivered the vehicles and services its customers demand, without compromising its family-owned values.
We provide all automotive services, from the initial sale to the complete care and management of your entire fleet, no matter the size and scale. Here at the Guest Motor Group, we strive to provide the highest quality of automotive service to all our stakeholders, through fair and understanding interactionsWorking Hours :Monday - Friday (hours may be varied) may also be Saturday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
Assistant General Manager - High-Energy Concept Seaport, MA $80,000 – $90,000 + BenefitsThis is a great opportunity to join one of our clients - a fun, high-volume, hospitality-driven restaurant group known for casual, vibrant energy, strong culture, and busy dining rooms. The concept blends bold Asian cuisine flavors, cocktails, music, and atmosphere into a guest experience.They’re looking for a hands-on Assistant General Manager who thrives in fast-paced restaurants, loves leading teams from the floor, and knows how to balance hospitality with strong operational execution.What You’ll Be Doing
Supporting the General Manager with day-to-day restaurant operationsRunning high-energy services and leading from the floorTraining, coaching, and developing FOH team membersDriving guest experience and handling service recovery when neededSupporting hiring, onboarding, scheduling, and team accountabilityMaintaining strong operational, cleanliness, and health & safety standardsHelping manage labor, workflow, and daily restaurant performance
What We’re Looking For
Previous AGM experience in a high-volume restaurant environmentSomeone who thrives in fast-paced, energetic conceptsExcellent guest interaction and hospitality mindsetOrganized, adaptable, and calm under pressureWillingness to work nights, weekends, and holidaysFood safety certification or willingness to obtain
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Job title: Room Service Manager – Luxury 5-Star Hotel Location: Venice Salary: €2300 gross per monthWe are seeking a detail-oriented and guest-focused Room Service Manager to lead the in-room dining experience at our luxury 5-star hotel. In this role, you will ensure that every guest enjoys seamless, elegant, and personalized dining in the comfort of their room. This is an opportunity to elevate our in-room dining service to new heights of excellence while managing a dedicated team.Key Responsibilities
Oversee all aspects of room service operations, ensuring timely, discreet, and impeccable delivery of food and beverages.Lead, train, and motivate the room service team to maintain the highest standards of service and professionalism.Collaborate with the culinary team to develop and refine in-room dining menus that reflect the hotel’s luxury standards.Ensure all orders are prepared and presented to perfection, with meticulous attention to detail and presentation.Monitor and maintain inventory levels for room service, including linens, tableware, and amenities.Implement efficient systems for order-taking, delivery, and setup to enhance guest satisfaction.Manage budgets, control costs, and analyze performance metrics to optimize service efficiency.Uphold strict hygiene, food safety, and sanitation standards in all room service operations.Coordinate with Housekeeping, Front Office, and Kitchen to ensure seamless service delivery.Handle guest requests, special dietary needs, and complaints with professionalism and a solutions-oriented approach.Maintain a polished and sophisticated service style that aligns with the hotel’s luxury branding.
Candidate Profile
Proven experience as a Room Service Manager, In-Room Dining Manager, or Senior Room Service Supervisor in a hotel or high-end hospitality environment.Exceptional leadership and team management skills, with a focus on staff development and motivation.Strong operational knowledge of in-room dining services, including order management and delivery logistics.A keen eye for detail and a commitment to maintaining the highest standards of presentation and service.Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff.Financial acumen, with experience in budgeting, cost control, and performance analysis.Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.Fluency in Italian and English; additional languages are a strong advantage.
What we offer:
Accommodation (upon availability);Meal during the shift;Free shuttle to San Marco square;
Job title: Room Service Manager – Luxury 5-Star Hotel Location: Venice Salary: €2300 gross per monthIf you are passionate about delivering exceptional in-room dining experiences and thrive in a luxury hospitality environment, we invite you to apply. Please submit your CV to luizas@corecruitment.com....Read more...
Job Title: Food and Beverage Manager- Luxury hotel Location: Rotterdam, Netehrlands Salary: €negotiable according to experience Dutch is requiredAn exciting opportunity has arisen for an experienced hospitality professional to take ownership of all food and beverage operations within a newly launched luxury hotel in the Rotterdam area. This role is ideal for a commercially minded leader who enjoys building teams, establishing operational standards, and creating memorable guest experiences from the ground up.Key Areas of Responsibility
Establish and lead all food and beverage functions during the pre-opening and launch phase.Oversee multiple service outlets, including dining venues, beverage concepts, private events, and in-room dining services.Design and implement operational procedures, service standards, and performance objectives.Build, mentor, and motivate a high-performing team through effective recruitment, training, and coaching.Monitor financial performance, including forecasting, labor management, purchasing, and profitability.Develop strong relationships with suppliers and external partners.Ensure compliance with food safety, health, and operational regulations.Work closely with senior leadership and department heads to align guest experience and commercial goals.Identify opportunities to improve efficiency, increase revenue, and enhance service quality.
Ideal Candidate
Proven leadership experience within food and beverage management in an upscale hospitality environment.Strong understanding of restaurant, bar, catering, and events operations.Experience participating in pre-opening projects, concept launches, or large-scale operational transitions is highly desirable.Fluent in Dutch and English.Demonstrated ability to manage budgets and drive financial performance.Excellent interpersonal, leadership, and problem-solving skills.Highly organized, detail-oriented, and capable of managing multiple priorities.Passionate about delivering exceptional guest experiences and developing hospitality talent.
What You Can Expect
The opportunity to shape and influence a newly established hospitality operation.A leadership position with significant autonomy and impact.Ongoing learning and professional development opportunities.Competitive compensation package and employee benefits.Exposure to an international and growth-oriented hospitality environment.A collaborative culture focused on excellence, innovation, and guest satisfaction.
Job Title: Food and Beverage Manager- Luxury hotelLocation: Rotterdam, Netehrlands Salary: €negotiable according to experienceDutch is requiredIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
General Manager / Front of House Manager
Commercial Property / Flexible Office SpaceLocation: BristolSalary: Competitive, to be confirmed, plus excellent benefitsJob Type: Full-time, permanentThe Opportunity
We are seeking a dynamic, service-led General Manager / Front of House Manager to take full ownership of a flagship flexible office site in Bristol. This is a high-profile, fast-paced role suited to a confident leader who can deliver exceptional client service, maintain outstanding, premium site standards and create a welcoming, professional experience for occupiers and visitors.You will lead day-to-day operations, support client retention, oversee the front-of-house experience and work closely with internal teams, suppliers and clients to ensure the site operates smoothly and commercially.Key Responsibilities
As General Manager / Front of House Manager, you will act as the key link between the operations team, on-site staff, clients and suppliers. Your responsibilities will include:Operational Management and Client Retention
Build strong relationships with existing clients to support retention, satisfaction and renewals.Oversee the full customer journey, including onboarding, IT setup, offboarding and dilapidation inspections.Handle escalated queries or complaints professionally, ensuring feedback is recorded and acted upon.Identify opportunities to generate additional revenue through meeting rooms, events and enhanced client services.Host events on behalf of the company or its clientsConduct viewings for new or potential customersLead by example and support the Front of House team to deliver a consistently professional welcome.Ensure all visitors, customers and occupiers receive a seamless, high-quality service experience.Oversee meeting room bookings, including room setup, presentation standards and AV requirements.Manage telephone enquiries and messages when required, maintaining a polished first impression.Lead, motivate and manage the on-site team, ensuring appropriate cover and high performance.Conduct regular one-to-ones, support development and address performance, disciplinary or grievance matters where required.Take ownership of recruitment, including first-stage interviews, onboarding and training.Promote a positive culture that reflects company values and supports continuous improvement.Maintain high site presentation standards through regular reviews and close liaison with the Building Manager.Manage key supplier relationships to ensure service levels are met and value is delivered.Source new suppliers where required and support the smooth running of site operations.Take overall responsibility for health and safety compliance, including staff training and annual document reviews.Manage the central helpdesk, ensuring issues are resolved quickly, professionally and with empathy.Oversee stock control, ordering and monthly bill run checks in partnership with the Finance team.Manage ad-hoc projects for the site as required.
Front of House, Reception and Guest Experience
Team Leadership and People Management
Building, Supplier and Compliance Management
Administration and Helpdesk
About You
We are looking for a proactive, polished and commercially aware manager who thrives in a customer-facing environment and takes pride in delivering excellent service.
Proven experience in a customer-facing management role, ideally with front of house or commercial responsibility.Strong experience leading, motivating and developing a team.Excellent organisation skills, attention to detail and ability to prioritise effectively.Confident communication and leadership skills, with the ability to adapt to different situations.Experience within commercial property, serviced offices or flexible workspace is highly desirable.A genuine drive to raise standards and continuously improve.A proactive problem-solver who takes ownership of challenges.Confident, approachable and professional at all times.Client-facing, with meticulous attention to personal presentation and site standards.Calm and efficient under pressure, with the ability to manage a high volume of work.Enhanced holiday plus bank holidaysBirthday leaveCompany pension schemeUniform allowanceExcellent training and career development opportunities
Key Behaviours
Benefits
Apply Now
If you are a passionate, service-led leader looking for a challenging and rewarding role, we would love to hear from you. Please apply with your CV to be considered.....Read more...
This isn't your typical finance leadership role. Our client is a fast-growing, design-led European hospitality group that is redefining what a modern lifestyle experience can be.As they enter an exciting new chapter of brand evolution and European expansion, they are looking for a hands-on, commercially savvy finance leader to take ownership of their Head Office Finance function. This is a high-impact role where you will shape processes, lead change, and directly influence the efficiency and accuracy of financial operations across the UK and Europe.As Group Finance Operation Manager, you will be the operational engine of the finance function. Leading a team of around 20 people across AP and AR, you will ensure that all transactional finance activities are accurate, timely, and fully compliant. Your mission? To drive efficiency, embed best practice, and build a high-performing team that delivers excellence.This role is based on site 5 days p/week in Liverpool St.Key Responsibilities:
Lead & Inspire: Manage, coach, and develop a team of 4 direct and 15 indirect reports across AP and AR. Create a culture of accountability, continuous improvement, and high performance.Drive Operational Excellence: Oversee the end-to-end AP process, ensuring timely and accurate invoice processing, robust payment controls, and strong vendor relationships.Manage the full AR cycle, from guest and partner billing to proactive credit control, collections, and revenue reconciliation across all properties and channels.Own the Controls: Maintain a rock-solid control environment. Ensure all processes are clearly documented, compliant with local legislation, and aligned with group KPIs.Champion Automation & Efficiency: Identify and implement opportunities for process automation and system optimisation. Drive significant efficiency gains across the shared services function.Deliver Month-End: Take ownership of month-end tasks, including journal sign-offs, reconciliations, bad debt provisions, and accruals.Be the Bridge: Act as the key escalation point and trusted partner for internal stakeholders and external vendors. Represent the shared services function on business-wide projects, leading the roll-out of new regulatory requirements (e.g., e-invoicing) and system integrations.
You will have:
Proven Leadership Experience: A strong track record of managing day-to-day transactional finance operations (AP/AR) at a managerial level, ideally within a multi-site or multi-country environment.A Problem-Solver's Mindset: You don't just fix issues—you find the root cause and build systems to stop them from recurring. You are curious, analytical, and data-driven.Strong Business Acumen: You understand the bigger picture and can build effective relationships across different functions to deliver business outcomes.The Ability to Juggle: You are highly organised, adaptable, and comfortable managing multiple priorities in a fast-paced, growing business.Impeccable Attention to Detail: Accuracy is non-negotiable. You have a logical, structured approach to your work.Qualifications: Qualified accountant (ACA, ACCA, CIMA, or equivalent) is strongly preferred.Technical Skills: Advanced Excel skills are a must. Experience with Netsuite and PMS/POS systems would be a significant advantage.Systems Improvement: Demonstrable experience in using systems to deliver process improvements and solve complex operational challenges.Stakeholder Management: Proven success in managing external relationships and acting as a key point of contact.Communication: Excellent written and verbal communication skills, with the ability to influence and engage at all levels.
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