Guest Services Manager - 5* Hotel
MLR are seeking a Guest Services Manager to join the leadership team at one of Ireland’s most prestigious 5-star hotels, set in the vibrant heart of Dublin City Centre.
This is an extraordinary opportunity to step into a world where excellence is the standard, luxury is ever-present, and every day brings the chance to create unforgettable guest experiences.
In this role, you will lead the Guest Services team with energy, confidence, and a genuine passion for hospitality. You will oversee all aspects of the guest journey, from the moment they arrive to the moment they depart, ensuring every interaction feels warm, seamless, and distinctly five-star. You will nurture a culture of anticipation and personalised service, inspiring your team to exceed expectations and deliver the kind of moments that set this hotel apart.
We are looking for someone with strong hospitality experience, excellent communication skills, and a genuine passion for creating exceptional guest moments.
If this is the role for you, please apply through the link below.....Read more...
Job Title: Reception Manager / Head ReceptionistHours: 42.5 hours per week, 5 days out of 7 daysPay: £32,000.00 per year
At Bromley Court Hotel, we are proud of our rich 200-year history and years of experience offering comfortable surroundings, superb food and personal service to all our guests, whether they are holidaymakers, business travellers, or are visiting us for a special occasion.
We are recruiting for a full-time Hotel Reception Manager / Head Receptionist. This is a permanent role to include weekends and be able to work both early and late shifts.
Key responsibilities include overseeing check-in/check-out of guests, handling inquiries and special requests, and managing a reception team. Ensuring a smooth and efficient guest experience:• Guest service: Lead and inspire the reception team to provide a warm, attentive, and seamless guest service experience.• Operations management: Manage all front desk operations, including check-in/check-out. guest inquiries and supporting reservations.• Team leadership: Schedule staff to ensure adequate coverage, especially during peak times, and oversee the reception team.• Problem-solving: Handle guest complaints and special requests, such as room service, taxi bookings, or wake-up calls.• Sales and promotion: Use sales skills to promote additional hotel services and facilities.• Reporting and analysis: Work with senior management to improve service standards through performance analysis and reporting.
Required skills and experience• Leadership: Demonstrated ability to lead and motivate a team.• Customer service: Strong focus on providing excellent guest service.• Operational knowledge: Experience in managing front desk operations, supporting reservations, and guest relations.• Technical skills: Proficiency with property management systems, booking and reservation systems is required.• Communication: Excellent communication and interpersonal skills.• Experience: A minimum of two years in a similar role is required.
Job Types: Full-time, Permanent
Benefits:• Company pension• Free parking
Work Location: Onsite
Please click ‘Apply’ to forward a copy of your CV.....Read more...
Job Title: Reception Manager / Head ReceptionistHours: 42.5 hours per week, 5 days out of 7 daysPay: £32,000.00 per year
At Bromley Court Hotel, we are proud of our rich 200-year history and years of experience offering comfortable surroundings, superb food and personal service to all our guests, whether they are holidaymakers, business travellers, or are visiting us for a special occasion.
We are recruiting for a full-time Hotel Reception Manager / Head Receptionist. This is a permanent role to include weekends and be able to work both early and late shifts.
Key responsibilities include overseeing check-in/check-out of guests, handling inquiries and special requests, and managing a reception team. Ensuring a smooth and efficient guest experience:• Guest service: Lead and inspire the reception team to provide a warm, attentive, and seamless guest service experience.• Operations management: Manage all front desk operations, including check-in/check-out. guest inquiries and supporting reservations.• Team leadership: Schedule staff to ensure adequate coverage, especially during peak times, and oversee the reception team.• Problem-solving: Handle guest complaints and special requests, such as room service, taxi bookings, or wake-up calls.• Sales and promotion: Use sales skills to promote additional hotel services and facilities.• Reporting and analysis: Work with senior management to improve service standards through performance analysis and reporting.
Required skills and experience• Leadership: Demonstrated ability to lead and motivate a team.• Customer service: Strong focus on providing excellent guest service.• Operational knowledge: Experience in managing front desk operations, supporting reservations, and guest relations.• Technical skills: Proficiency with property management systems, booking and reservation systems is required.• Communication: Excellent communication and interpersonal skills.• Experience: A minimum of two years in a similar role is required.
Job Types: Full-time, Permanent
Benefits:• Company pension• Free parking
Work Location: Onsite
Please click ‘Apply’ to forward a copy of your CV.....Read more...
We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.About you:
Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.Strong people skills with a natural ability to lead, motivate, and inspire a team.Highly organised with excellent attention to detail.Comfortable working late nights and flexible hours.A genuine passion for delivering exceptional service.
Key responsibilities:
Overseeing the members’ journey from initial enquiry through to departure.Supporting reservations, seating arrangements, and service flow.Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.Ensuring the highest standards of professionalism and hospitality at all times.Maintaining smooth communication between reception, service, and other departments.
Please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
An exciting opportunity has arisen for a General Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top-tier spa and dining experiences.
As a General Manager, you will oversee all aspects of the hotels operations, from guest experience to financial management and be responsible for driving the hotels success, maintaining high standards, and leading a large team to deliver excellence.
This role offers salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.
You will be responsible for:
? Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
? Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
? Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
? Mentor and develop a high-performing team, ensuring accountability and growth.
? Monitor guest feedback, implementing continuous improvement strategies.
? Represent the hotel within the local community and industry, maintaining strong external relationships.
What we are looking for:
? Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
? At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
? Experience working in banqueting, 4 star hotels and Spa.
? Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
? A passion for hospitality, wellness, and creating unforgettable experiences.
? Experience or an understanding of spa and wedding operations would be beneficial.
Shift: 9am - 5pm
Whats on Offer
? Competitive sala....Read more...
An exciting opportunity has arisen for a Hotel General Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top-tier spa and dining experiences.
As a Hotel General Manager, you will oversee all aspects of the hotels operations, from guest experience to financial management and be responsible for driving the hotels success, maintaining high standards, and leading a large team to deliver excellence.
This role offers salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.
You will be responsible for:
? Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
? Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
? Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
? Mentor and develop a high-performing team, ensuring accountability and growth.
? Monitor guest feedback, implementing continuous improvement strategies.
? Represent the hotel within the local community and industry, maintaining strong external relationships.
What we are looking for:
? Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
? At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
? Experience working in banqueting, 4 star hotels and Spa.
? Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
? A passion for hospitality, wellness, and creating unforgettable experiences.
? Experience or an understanding of spa and wedding operations would be beneficial.
Shift: 9am - 5pm
Whats on Offer
? Compe....Read more...
An exciting opportunity has arisen for a Hotel Operations Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top-tier spa and dining experiences.
As a Hotel Operations Manager, you will oversee all aspects of the hotels operations, from guest experience to financial management and be responsible for driving the hotels success, maintaining high standards, and leading a large team to deliver excellence.
This role offers salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.
You will be responsible for:
? Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
? Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
? Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
? Mentor and develop a high-performing team, ensuring accountability and growth.
? Monitor guest feedback, implementing continuous improvement strategies.
? Represent the hotel within the local community and industry, maintaining strong external relationships.
What we are looking for:
? Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
? At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
? Experience working in banqueting, 4 star hotels and Spa.
? Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
? A passion for hospitality, wellness, and creating unforgettable experiences.
? Experience or an understanding of spa and wedding operations would be beneficial.
Shift: 9am - 5pm
Whats on Offer
?....Read more...
We have a vacancy for an experienced Housekeeper to support a changeover day on Sunday 28th December, delivering cleaning and day-to-day services within designated areas at a peaceful Holiday Centre set in beautiful, tranquil surroundings near the historic town of Conwy.In the Housekeeping role, you will be responsible for:
Cleaning public areas including reception, ground-floor spaces, dining room, living room, landings and toiletsCarrying out day-to-day checks of all rooms, corridors and landings to ensure they remain clean and tidy, including vacuuming carpets, emptying waste bins, and replenishing tea and coffee suppliesAssisting with kitchen duties as requiredCleaning guest bedrooms, stripping and making beds, hoovering, dusting and preparing rooms for new arrivalsLiaising with the Assistant Manager/Manager regarding replenishing cleaning materials and guest supplies, and reporting any damages or concerns
We would love to hear from you if you have:
Previous experience in a similar cleaning or housekeeping role within a commercial environmentThe ability to undertake physically demanding tasksGood communication skillsA full UK driving licence and access to a vehicle due to the location
This is a one-day temporary assignment for Sunday 28th December, working a full changeover shift, with an hourly rate of up to £12.50 per hour + holiday pay.....Read more...
An exciting opportunity has arisen for a General Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top-tier spa and dining experiences.
As a General Manager, you will oversee all aspects of the hotels operations, from guest experience to financial management and be responsible for driving the hotels success, maintaining high standards, and leading a large team to deliver excellence.
This role offers salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.
You will be responsible for:
* Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
* Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
* Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
* Mentor and develop a high-performing team, ensuring accountability and growth.
* Monitor guest feedback, implementing continuous improvement strategies.
* Represent the hotel within the local community and industry, maintaining strong external relationships.
What we are looking for:
* Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
* At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
* Experience working in banqueting, 4 star hotels and Spa.
* Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
* A passion for hospitality, wellness, and creating unforgettable experiences.
* Experience or an understanding of spa and wedding operations would be beneficial.
Shift: 9am - 5pm
Whats on Offer
* Competitive salary
* Live-in accommodation available for an initial term
* Opportunities for career development within the wider business
* Staff discounts across a range of properties
* Beautiful working environment in a stunning location
* Full support from central teams in HR, Finance, Marketing, Revenue, and Central Reservations.
This is a fantastic opportunity to take the next step in your career and lead a prestigious property in one of the UKs most picturesque regions. Apply today!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Hotel General Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top-tier spa and dining experiences.
As a Hotel General Manager, you will oversee all aspects of the hotels operations, from guest experience to financial management and be responsible for driving the hotels success, maintaining high standards, and leading a large team to deliver excellence.
This role offers salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.
You will be responsible for:
* Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
* Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
* Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
* Mentor and develop a high-performing team, ensuring accountability and growth.
* Monitor guest feedback, implementing continuous improvement strategies.
* Represent the hotel within the local community and industry, maintaining strong external relationships.
What we are looking for:
* Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
* At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
* Experience working in banqueting, 4 star hotels and Spa.
* Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
* A passion for hospitality, wellness, and creating unforgettable experiences.
* Experience or an understanding of spa and wedding operations would be beneficial.
Shift: 9am - 5pm
Whats on Offer
* Competitive salary
* Live-in accommodation available for an initial term
* Opportunities for career development within the wider business
* Staff discounts across a range of properties
* Beautiful working environment in a stunning location
* Full support from central teams in HR, Finance, Marketing, Revenue, and Central Reservations.
This is a fantastic opportunity to take the next step in your career and lead a prestigious property in one of the UKs most picturesque regions. Apply today!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Hotel Operations Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top-tier spa and dining experiences.
As a Hotel Operations Manager, you will oversee all aspects of the hotels operations, from guest experience to financial management and be responsible for driving the hotels success, maintaining high standards, and leading a large team to deliver excellence.
This role offers salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.
You will be responsible for:
* Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
* Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
* Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
* Mentor and develop a high-performing team, ensuring accountability and growth.
* Monitor guest feedback, implementing continuous improvement strategies.
* Represent the hotel within the local community and industry, maintaining strong external relationships.
What we are looking for:
* Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
* At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
* Experience working in banqueting, 4 star hotels and Spa.
* Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
* A passion for hospitality, wellness, and creating unforgettable experiences.
* Experience or an understanding of spa and wedding operations would be beneficial.
Shift: 9am - 5pm
Whats on Offer
* Competitive salary
* Live-in accommodation available for an initial term
* Opportunities for career development within the wider business
* Staff discounts across a range of properties
* Beautiful working environment in a stunning location
* Full support from central teams in HR, Finance, Marketing, Revenue, and Central Reservations.
This is a fantastic opportunity to take the next step in your career and lead a prestigious property in one of the UKs most picturesque regions. Apply today!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Title: General Manager – Luxury Rehabilitation & Wellness Centre – LondonSalary: Up to £70,000 Location: Southwest LondonAn exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high-end rehabilitation and wellness centre in London. We are seeking a hands-on, people-focused leader — someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world-class service. The successful candidate will come from a hospitality environment, with a proven track record in managing multi-disciplinary teams and driving both service standards and commercial performance.About the Position
Oversee the day-to-day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest servicesLead, motivate and inspire a large operational team across multiple service areasDrive operational excellence, ensuring smooth, efficient, and compliant service deliveryMaintain impeccable standards across all hospitality touchpoints — from dining and housekeeping to front-of-house and client experienceTake full P&L responsibility, ensuring the centre operates efficiently and profitablySupport the development of internal processes, standards, and operational policies as the centre becomes fully establishedWork closely with the senior clinical leadership team to ensure a seamless, client-centred experience
The Successful Candidate
Experienced General Manager or Operations Manager from a hospitality backgroundA visible leader who is operationally hands-on and passionate about service excellenceProven success in managing large teams, developing people, and creating a strong, inclusive workplace cultureDemonstrable experience with budget control, financial reporting, and commercial strategyStrong understanding of health & safety, compliance, and quality standards in a regulated or service-led settingAdaptable, resilient, and calm under pressure with a genuine “lead from the front” attitude
Company Benefits
Competitive salary and discretionary bonus schemePrivate medical insuranceCompany pension plan27 days annual leave (plus bank holidays), rising with serviceFree meals on shiftEnhanced family-friendly and wellbeing policiesComprehensive training and professional development
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.com....Read more...
Job Title: General Manager – Luxury Rehabilitation Centre – LondonSalary: Up to £70,000 Location: Southwest LondonAn exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high-end rehabilitation centre in London. We are seeking a hands-on, people-focused leader — someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world-class service. The successful candidate will come from a hospitality environment, with a proven track record in managing multi-disciplinary teams and driving both service standards and commercial performance.About the Position
Oversee the day-to-day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest servicesLead, motivate and inspire a large operational team across multiple service areasDrive operational excellence, ensuring smooth, efficient, and compliant service deliveryMaintain impeccable standards across all hospitality touchpoints — from dining and housekeeping to front-of-house and client experienceTake full P&L responsibility, ensuring the centre operates efficiently and profitablySupport the development of internal processes, standards, and operational policies as the centre becomes fully establishedWork closely with the senior clinical leadership team to ensure a seamless, client-centred experience
The Successful Candidate
Experienced General Manager or Operations Manager from a hospitality backgroundA visible leader who is operationally hands-on and passionate about service excellenceProven success in managing large teams, developing people, and creating a strong, inclusive workplace cultureDemonstrable experience with budget control, financial reporting, and commercial strategyStrong understanding of health & safety, compliance, and quality standards in a regulated or service-led settingAdaptable, resilient, and calm under pressure with a genuine “lead from the front” attitude
Company Benefits
Competitive salary and discretionary bonus schemePrivate medical insuranceCompany pension plan27 days annual leave (plus bank holidays), rising with serviceFree meals on shiftEnhanced family-friendly and wellbeing policiesComprehensive training and professional development
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.com....Read more...
General Manager – Historic Venue, Surrey, £80k + BonusA fantastic opportunity has become available for an experienced General Manager to join the team at a stunning Historic Venue in Surrey. This is a unique site with multiple food and beverage outlets and so we are seeking a senior leader with a real passion for food and service. It’s an incredible opportunity for someone who is looking for an exciting new challenge!KEY RESPONSIBILTIES:
To build a high performing team by managing and motivating staffManage and develop the catering, bar services and events to deliver a financially viable and high-quality operationAccountable for all financial controls, budgets, and reports Continually reviewing and implementing processes to effect improved efficienciesEnsuring all health and safety requirements are metFocus on guest satisfaction delivering 5 star service and product
EXPERIENCE:
Proven track record in operational management of a large scale or multifaceted venueExperience working within a food led businessFinancial management – able to run a P&LStrong leadership styleGreat communication skillsExcellent understanding of health and safety, compliance and legal regulationsHands on and not scared to get stuck in!
If you are keen to discuss the details further, please apply today or send your cv to Marlene@Corecruitment.com....Read more...
We have been retained by a well-established Hospitality Group in Bahrain that is lookin gto strengthen their team. Our client is seeking an experienced Digitalization & Innovation Manager, that will identify, review and implement processes or system innovations to improve services to guests and users. The D&I Manager will develop and implement digital transformation strategies to improve business efficiency and create value through new or improved processes, services, and technologies. Duties required:
Analyzes, communicates and implements group and property strategy through technology to drive business generation in an effective manner and contribute to property’s overall business success.Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, IPTV, business center technologies and A/V.Effectively utilize the functionality already available in the current technologies and applications used to bring value in a cost-effective manner.Work with unit managers to understand business directions and constraints to develop innovations and opportunities to use emerging technology-enabled solutions to improve customer experience, digitalize services, improve internal practices and bring synergies across the units.Scout, identify and profile emerging technologies in the market and work with unit managers on how these technologies can provide value and be implemented.Prepare reports and presentations to management and business managers as requiredFunctions as on-site project manager who plans and manages both new systems and system upgrades for property site and liaise with the IT Operations Manager. Manage the process of collaboration with business managers to gather and document requirements, conduct pilots and implement technologies in partnership with user management and IT.Monitor progress of applied solutions and ensure collaboration with business units progress according to benefits proposedAssist in commercial, financial and legal due diligence as required for existing and new technologies adopted.Certifies software applications for use at property along with IT Operations ManagerPossesses advanced knowledge in the areas of hospitality technologies including applications, digitalization equipment and processes.Manage the application and digitalization architecture to ensure integrated and effective manner where services can be provided with limited or no manual intervention.Manage the application and technology upgrade migration in a planned and seamless manner to minimize disruption to the business and operation
What we are looking for:
4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainerProfessional certifications desired (i.e., Project Management, MCS etc.)Technical certifications / courses in Virtual Reality, BlockChain, NLP, AI/ML, Data Science are advantages.Experienced in emerging technologies, applications, peripherals, protocols, communications, operating systems and internal guest interfaces, particularly in the hospitality industryExperience in commercial within a large, global organization an advantage
Salary package: BD2500 - 3000 per month + full expat family benefits (except schooling) + performance-based bonus....Read more...
Part-Time; Event BasedWage & Pay Grade: $22.68/hour (PG 41) plus 10% in lieu of Benefits and VacationDate Posted: November 10, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for diligent and talented individuals to join our PNE Public Safety Team and help us maintain a safe environment for all guests and team members. Event Security Officers of the Public Safety team will work under the direction of the Manager, Public Safety & Guest Experience.The Public Safety Team provides services to a wide variety of events such as tradeshows, concerts, and fairs in various PNE Venues including:
Pacific ColiseumPWHLPNE ForumPNE AmphitheaterRollerlandPlaylandThe PNE FairFright Nights Winter Fair
Why join our Team?
Exhilarating and fun-loving cultureOpportunity for free or discounted tickets to shows, events, sports games, and much more.Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsOpportunity to create lasting memories and friendships!Free staff parking *Excluding Fair-Time ParkingOpportunity for professional development
What will you do this year?In your role as an Event Security Officer, your primary accountabilities will be to:
Provide exceptional and friendly guest service.Greet and assist guests and staff in a friendly and courteous manner.Ensure a safe environment for the enjoyment of guests and staff.Deal with loud and unruly guests in a calm and diplomatic mannerMediate disputes on-site and remove unruly or dangerous guests from the premises.Search for lost guests and items as required.Ensure that PNE Uniform and Appearance policy is always adhered to.Perform other related duties as assigned.
What else?
Must have successful completion of grade 12.Must have a valid BC Security LicensePrevious security experience is required; event security experience is preferred.Must have basic knowledge of applicable laws, legal rights, and responsibilities associated with security personnel.Must possess sufficient physical strength, stamina, and coordination to perform the assigned tasks.Must be highly motivated and able to work alone.Must be capable of reading, writing, and speaking in English for the purposes of written or oral instructions.Must possess strong communication and interpersonal skills to effectively deal with a variety of situations while maintaining a calm and flexible demeanour.Must be able to work a variety of shifts, primarily Thursday to SundayAbility to work evenings, late nights, and weekends is preferred.Advanced security training and supervisory experience considered an asset.Occupational First Aid Level I considered an asset. Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence.
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
Full-Time, PermanentDate Posted: December 03, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. Our ideal candidate is an individual who is highly strategic, financially savvy, and exceptionally organized. You excel at managing budgets, forecasting, and aligning resources to achieve both short-term and long-term goals. You bring strong oversight to procurement processes, ensuring cost-effective and timely acquisition of assets and materials. Compliance is a core strength—you ensure that all operations adhere to regulatory requirements and industry standards. While technical knowledge is helpful, your greatest value lies in leadership, financial management, and process optimization.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as Manager, Business Operations & Admin - Playland, your primary accountabilities will be to:
Oversee the acquisition of assets, materials, and services to support departmental operations.Develop and manage the department budget, ensuring expenditures align with approved targets and providing insight into risks and opportunities.Contribute to the development of a 3–5-year strategic asset management and site maintenance plan for Playland, including capital projects.Ensure all attraction maintenance programs comply with manufacturer guidelines and Technical Safety BC requirements.Liaise with Technical Safety BC to secure permits and maintain compliance for rides, attractions, and new installationsOversee the CMMS platform (Mobaro) to ensure accurate reporting and compliance tracking.Enhance inventory control solutions for tools, ride parts, equipment, and consumables to improve operational efficiency. Stay current with ASTM Standards, participate in committee meetings, and collaborate with the Playland team to ensure operations meet industry requirements.Liaise between operations and maintenance to foster strong collaboration.Lead and support full-time administrative staff.Organize annual SafeConnect Conference.Manage staff certifications and administer the Apprenticeship Program to support team development.Administer the Collective Agreement for full-time, casual, and seasonal staff, including payroll approvals and application of premiums and paid time off.Perform additional duties as required to support departmental and organizational goals.
What else?
5-7 years of progressive experience in maintenance management, preferably in amusement parks, entertainment venues, or similar environments.Completion of a post-secondary degree/diploma/certificate in a relevant discipline (i.e. Project Management, Business Management, SCMP Designation, etc.); OR an equivalent combination of education and experience.Proven ability to develop and manage budgets, analyze costs, and identify opportunities for efficiency and savings.Experience managing acquisition of assets, materials, and services to support operational needs.Sound knowledge of regulatory requirements, licensing, permits/approvals, and safety standards, including familiarity with Technical Safety BC regulations and ASTM standards.Strong skills in scheduling, cost estimating, and strategic planning.Experience with CMMS platforms (e.g., Mobaro) and inventory control systems.Excellent ability to communicate with staff, department managers, contractors, and regulatory bodies; proven leadership in unionized environments is an asset.General knowledge of construction, engineering, and maintenance practices is beneficial but not the primary focus.Proficiency with Microsoft Project, Excel, and other applications for data processing, budget tracking, purchasing, and work order creation.Ability to manage multiple projects under pressure and within tight deadlines.
Who are you?
Financially SavvyProcurement FocusedStrategic PlannerResults DrivenDetail OrientatedTeam player
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $85,000 - $100,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
