Dispensing of medication to patients
Over-counter sales of non-prescription medication
Check and monitor prescription slips
Health & safety responsibility
Observing COVID restrictions and guidelines
Use of Patient Record Systems and use of smart cards
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with doctors' surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard qualification
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council (GPhc)
Dispensing Assistant Course accredited by the General Pharmaceutical Council (GPhc)
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician level 3 apprenticeship
A permanent position within the organisation
Employer Description:Welcome to Manchester Chemist, your trusted partner in health and well-being. We are dedicated to providing high-quality NHS and private healthcare services, offering a wide range of over-the-counter and pharmacy-only medications to meet the needs of our community. Our mission is to ensure that every customer receives personalized care and support throughout their healthcare journey.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greeting patients
Administrative work using computer systems
Book appointments
Learn about and advise cpatients
Keep store front clean and tidy
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard qualification
Functional Skills in maths and English, if required
End Point Assessment
Work Based Learning
Extra training courses - Medicines Counter Assistant and Healthcare Champion
Training Outcome:
Further training and potential employment by the employer, depending on peformance
Employer Description:The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.Working Hours :Monday to Friday hours to be confirmed at interview but the Pharmacy is open between the hours of 9.00am and 6.30pm and also on Saturday 9.00am to 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Process face-to-face, telephone and online consultation requests for appointments, signposting as appropriate to the correct service.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and an effective way.
Undertake a variety of administrative duties in accordance with practice policies and procedures
Monitoring practice mailbox, distributing incoming emails appropriately
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Processing and distributing incoming and outgoing mail
Clearing and re-stocking of consulting rooms as required
Managing Reception displays, ensuring CQC compliance and updating with seasonal campaigns
Updating practice website
Order and monitor stationery supplies
Add on invoices to XERO
Coordinating and tracking reports
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent role within the surgery, such as a Medical Receptionist, Administrator, or Patient Services Assistant. With experience, further training could lead to roles in Practice Management, Medical Secretary, or specialist admin positions within the wider NHS.Employer Description:Riversdale Surgery is a busy friendly GP practice situation in the heart of Belper with 13600 and is rated as CQC GoodWorking Hours :Monday – Friday 8am-6.30pm 7.5hour day.
Shifts either 8am-4pm or 10.30am-6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Positive Attitude,Methodicial,Time management....Read more...
You’ll play a key role in supporting day-to-day operations and delivering excellent service to internal and external stakeholders.
Main duties include:
Deliver proactive and efficient administrative support to our GP Federation and member practices
Manage multi-channel correspondence, including emails and phone calls, liaising across practices in both localities
Schedule meetings, coordinate appointments (where required), and maintain shared calendars
Provide personal assistant support to one or more PCN Clinical Directors, ensuring clinicians’ schedules are well-organised and managed
Support internal and external communications, including electronic correspondence, updating newsletters, and maintaining web content
SystmOne is a clinical system which is used across the NHS to store health records; you will use this to extract relevant data monthly, build clinician rotas, and oversee holiday planning when directed
Develop a strong understanding of SystmOne to respond confidently to general enquiries
Assist Operational and Business Managers with general administrative tasks related to PCN/Federation oversight
Investigate routine enquiries, providing clear advice and practical support as needed
What you'll learn:
Proficiency in office systems and streamlined business processes
Strong communication skills and effective time management techniques
Collaborative teamwork within professional business environments
Competence in digital tools such as Microsoft 365, including note taking
Operational knowledge of the SystmOne clinical system
Familiarity with NHS and primary care procedures
Understanding of data protection regulations and patient confidentiality protocols
Effective workplace communication in healthcare settings
Training:
The successful candidate will complete Level 3 Business Administration Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:GP practices in Easington and Sedgefield are members of a not-for-profit Community Interest Company – South Durham Health CIC.
Community interest companies exist to benefit communities and the purpose of South Durham Health CIC is to relieve illness and promote health amongst residents and patients registered with GP practices and those who work in the localities of Easington and Sedgefield.
SDH delivers health services to patients across both localities and provides support, training, and education to its member practices.
The membership of SDH is drawn from partner General Practitioners in seventeen GP practices. SDH is overseen by a Board of Directors. Directors are elected by and from the membership. The Board is supported by a chief executive and management team providing full time leadership and support for SDH. The management team includes staff with a range of skills and expertise including experienced former practice managers.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
This apprenticeship offers a fantastic opportunity to develop core administrative skills and gain insight into the operations of primary care services within the NHS framework. In addition to supporting day-to-day operations, you will also assist with data collection, reporting, and analysis to help inform decision-making and improve service delivery.
Duties will include:
Deliver proactive and efficient administrative support to our GP Federation and member practices
Manage multi-channel correspondence, including emails and phone calls, liaising across practices in both localities
Schedule meetings, coordinate appointments (where required), and maintain shared calendars
Provide personal assistant support to one or more PCN Clinical Directors, ensuring clinicians’ schedules are well-organised and managed
Support internal and external communications, including electronic correspondence, updating newsletters, and maintaining web content
SystmOne is a clinical system which is used across the NHS to store health records; you will use this to extract relevant data monthly
Develop a strong understanding of SystmOne to respond confidently to general enquiries
Assist Operational and Business Managers with general administrative tasks related to PCN/Federation oversight
Investigate routine enquiries, providing clear advice and practical support as needed
Assisting with analysing and interpreting key data and information to help inform decision-making and service delivery; RAIDR, Power BI, national data sources
What you'll learn:
Proficiency in office systems and streamlined business processes
Strong communication skills and effective time management techniques
Collaborative teamwork within professional business environments
Competence in digital tools such as Microsoft 365, including note taking
Operational knowledge of the SystmOne clinical system
Familiarity with NHS and primary care procedures
Understanding of data protection regulations and patient confidentiality protocols
Effective workplace communication in healthcare settings
Training:
The successful candidate will complete Level 3 Business Administration Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:GP practices in Easington and Sedgefield are members of a not-for-profit Community Interest Company – South Durham Health CIC.
Community interest companies exist to benefit communities and the purpose of South Durham Health CIC is to relieve illness and promote health amongst residents and patients registered with GP practices and those who work in the localities of Easington and Sedgefield.
SDH delivers health services to patients across both localities and provides support, training, and education to its member practices.
The membership of SDH is drawn from partner General Practitioners in seventeen GP practices. SDH is overseen by a Board of Directors. Directors are elected by and from the membership. The Board is supported by a chief executive and management team providing full time leadership and support for SDH. The management team includes staff with a range of skills and expertise including experienced former practice managers.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working....Read more...
