ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
Assistant Front Office Manager - 5* Hotel - Dublin City - €35K
Maria Logan Recruitment are currently seeking an Assistant Front Office Manager for this stunning 5* Hotel in Dublin.
As Assistant Front Office Manager, you will support the Front Office Manager with the day to day operations of the department. You will take pride in creating a guest experience that is original, memorable, and totally one-of-a kind.
The ideal candidate will soar in this position and push themselves to ensure the best possible service to both their guests and their team.
For more information, please apply through the link below.....Read more...
Job Title: Front Office Manager - Lifestyle hotelSalary: €3300-3550 gross per monthLocation: Amsterdam, Netherlands This international hotel brand with over 50 hotels located in 5+ countries in Europe is seeking a dynamic Front Office Manager to lead the front office team in a vibrant lifestyle hotel in Amsterdam. As a Front office manager, you will be responsible for ensuring a seamless guest experience while managing daily operations, training staff, and optimizing front desk efficiency.Key Responsibilities:
Oversee and manage all front office operations, ensuring smooth check-in/out experiences.Lead, train, and develop the front office team to deliver exceptional guest service.Implement and maintain brand standards, fostering a welcoming and vibrant atmosphere.Handle guest feedback and resolve any service issues proactively.Collaborate with other departments to enhance the overall guest experience.Manage budgets, forecasting, and departmental KPIs.Optimize occupancy and revenue strategies in coordination with revenue management.Ensure compliance with hotel policies, safety procedures, and local regulations.
Requirements:
5+ years of experience in front office roles, with at least 2 years in a leadership position.Background in lifestyle hotels or premium hospitality brands preferred.Fluency in English is required; Dutch is a plus.Strong leadership and team management skills.Excellent problem-solving and guest service abilities.Familiarity with hotel PMS systems (e.g., Opera, Mews, or similar).Ability to thrive in a fast-paced, guest-focused environment.
Job Title: Front Office Manager - Lifestyle hotelSalary: €3300-3550 gross per monthLocation: Amsterdam, Netherlands If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Front of House Manager - Luxury Country House Hotel, SurreyLocation: SurreySalary: NegotiableAre you a warm, professional, and service-driven hospitality leader? We are seeking an exceptional Front of House Manager to join the team at a stunning luxury country house hotel nestled in the heart of Surrey. With beautifully appointed interiors, outstanding service, and an enviable countryside setting, this property is a destination for refined escapes and memorable experiences. As Front of House Manager, you will be the face of the hotel and a key ambassador for the guests journey. You’ll oversee the seamless operation of the reception, concierge, and guest services teams, ensuring every guest is welcomed with impeccable service and warmth from arrival to departure.Key Responsibilities:
Lead, motivate and inspire the front office team to deliver five-star service at all timesManage check-in/check-out procedures, guest communications, and daily operationsMaintain front office SOPs, ensuring compliance with company and brand standardsHandle guest feedback, complaints, and requests promptly and professionallyWork closely with housekeeping, F&B, and events teams to ensure guest satisfactionSupport recruitment, training, and development of the FOH teamOversee scheduling, budgeting, and performance reporting
Requirements:
Proven experience in a similar Front Office or Guest Relations role within a luxury hotelA genuine passion for hospitality and delivering outstanding guest serviceStrong leadership, communication, and problem-solving skillsExperience with hotel PMS (e.g. Opera etc.)Immaculate personal presentation and attention to detail....Read more...
Assistant Front Office Manager – 4* Dublin City Hotel
Maria Logan Recruitment have an exciting opportunity for an Assistant Front Office Manager to join this exceptional 4* hotel in Dublin City.
With the support of a great team, it will be your responsibility to ensure that your guests receive that world renowned 'Céad míle fáilte'. This role will suit someone who excels in the hustle and bustle of a busy property. The ability to be creative and to thrive in a supportive and inclusive environment is a must for this role.
The ideal candidate will be well presented, have a can-do mindset, and have a passion for providing the ultimate guest experience.
If you are looking for your next move to be into a hotel that will nurture and support your passion, then this is the role for you. Please apply through the link below.....Read more...
Deputy General Manager – Trendy Lifestyle Hotel in IslingtonSalary: Up to £60,000 + BonusLocation: IslingtonAre you a passionate hospitality leader with a flair for creativity and a love for all things lifestyle, food, and design? We're looking for a Deputy General Manager to join the leadership team at one of Islington’s most stylish hotels. As Deputy General Manager, you’ll work closely with the General Manager to lead day-to-day operations, inspire a high-performing team, and ensure the guest experience is seamless, memorable, and consistently on-brand. You’ll be hands-on, visible, and a true culture ambassador, leading from the front in a space that blends charm with urban energy.Responsibilities
Supporting the GM in all aspects of hotel operations, including F&B, rooms, and front officeDriving service standards and brand values across departmentsLeading, mentoring, and motivating a young, dynamic teamOverseeing operational efficiency and cost controlsBeing guest-facing and visible at peak service times—setting the tone for excellence
Requirements
Previous experience as a Deputy GM or Operations Manager in a lifestyle or branded hotelA passion for people, hospitality, and cultureOperational know-how with a strong rooms and guest experience focusEnergetic, approachable, and solutions-focused leadership styleA natural eye for detail and a genuine love for the guest journey....Read more...
General Manager / Front of House Manager– Premium Flexible WorkspaceLocation: Birmingham City CentreSalary: Competitive + BenefitsContract: Full-Time, PermanentA leading provider of high-end flexible office space is seeking a dynamic and experienced General Manager to lead the operations of a flagship site in central Birmingham.This is a hands-on leadership role ideal for someone with a strong background in hospitality, serviced offices, or property management — someone who takes pride in delivering impeccable service and maintaining the highest standards across people, space, and operations.THE ROLE
Full operational responsibility for the site, including team leadership, client experience, and day-to-day functionalityBuild and maintain strong relationships with clients, ensuring high levels of retention and satisfactionLead and manage the on-site team, including recruitment, training, absence management, and performance reviewsOversee all facilities and supplier management, ensuring the space is always presented at an exceptional standardAct as a key point of contact for escalated client issues and ensure prompt, professional resolutionsManage the site helpdesk and coordinate responses to all operational requestsEnsure compliance with Health & Safety regulations across the siteSupport sales efforts by conducting viewings and promoting additional servicesPlan and host community events to enhance tenant engagementWorking from the Prestigious Birmingham City Centre Location
IDEAL CANDIDATE
Experience in a client-facing operational leadership role (e.g., front of house, serviced offices, hospitality, facilities management)Confident team leader with excellent people management skillsExceptional organisational and problem-solving abilityStrong communication skills — calm, professional, and approachableHigh attention to detail and pride in maintaining a premium environmentCommercially minded with the ability to drive retention and promote servicesKnowledge of property or workspace operations is a strong advantageLive within commutable distance to Birmingham City Centre
PACKAGE & BENEFITS
Competitive salary (based on experience)25 days holiday + bank holidaysCompany pension schemeOngoing training and genuine opportunities for career progressionWorking from a flag ship location
Interested in leading one of Birmingham’s most impressive flexible workspaces?Apply today with your CV and one of the team will contact you if you are shortlisted.General Manager / Front of House Manager – Premium Flexible Workspace....Read more...
Ravensden CE Primary School, in Bedford, are seeking a friendly, organised, and reliable individual to support the daily administrative operations of its school office. This client-facing role involves interacting with pupils, parents, staff, and external visitors, and plays a key part in maintaining the smooth and professional running of the front office.Key Responsibilities:
Acting as the first point of contact for visitors to the school, providing a warm and professional welcome to pupils, parents, and external guests
Answering and directing incoming phone calls and handling general enquiries in a polite and efficient manner
Assisting with day-to-day administrative tasks such as photocopying, printing, filing, scanning, and data entry
Supporting the preparation and distribution of school communications, including newsletters and notices
Maintaining accurate records and assisting with the organisation of pupil files and documentation
Ensuring the reception and office areas are tidy, well-organised, and presentable at all times
Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Upon successful completion of this apprenticeship, there may be an opportunity to transition into a full-time position as an Office Administrator or Office Manager. This apprenticeship is designed to help you develop the skills and experience needed to take on these roles, so we encourage you to bring enthusiasm, a willingness to learn, and a proactive attitude.Employer Description:Business Administrator Level 3 ApprenticeshipWorking Hours :Monday - Friday, 9.00am - 2.30pm (some flexibility may be possible).Skills: communication skills....Read more...
Recruit4staff are proud be be representing their client, a leading hospitality group in their search for a General Manager to run a Public House and Kitchen in Chester.This role is ideal for someone with a strong background in hospitality management who can oversee all aspects of a food-serving pub, including front-of-house service, kitchen coordination, staffing, stock control, customer satisfaction, and profitability.What our client is offering the successful General Manager:
Annual salary £34,000 plus 10% of net profitsEstablished customer basePermanent positionImmediate interviews
The Role:
Responsible for all onsite operationsCompleting all relevant paperwork and documentationOrganising and promoting social events to enhance revenue of the siteProviding excellent levels of customer service and offering solutions to complaintsResponsible for all Health and Safety on siteResponsible for staff recruitment and management, conducting regular reviews, organising staff rotas and payroll.Conducting regular stock takes and maintaining stock levelsMaximising revenue and marginCash handling, responsible for petty cash and keeping detailed records Completing all finance paperwork in a timely manner and submitting to Head Office within agreed timeframes
What our client is looking for in the successful General Manager:
Previous experience within hospitality management - ESSENTIALA good standard of written and spoken EnglishCommercial awareness of the hospitality industryMicrosoft Office SkillsWilling and able to travel to other locations if required
Key skills or similar Job titles - Pub Manager, Site Manager, GMCommutable From - Wrexham / Deeside / Flint / Holywell / Chester / Ellesmere PortThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Talent Acquisition & Training ManagerSalary: €35,000 - €40,000 gross per annumLocation: Madrid, SpainMy client is a dynamic and growing restaurant group seeking a Talent Acquisition & Training Manager to lead their recruitment and training strategy across all levels of the organization — from front-of-house staff to head office roles.As a Talent Acquisition & Training Manager, you will be responsible for attracting, selecting, and developing top talent to support our continued growth. You'll work closely with restaurant managers, area directors, and the leadership team to ensure we hire the right people and provide them with the tools and training they need to succeed.Key Responsibilities:
Lead end-to-end recruitment for both operational (waiters, kitchen, managers) and corporate HQ roles.Partner with hiring managers to understand staffing needs and define job profiles.Implement effective sourcing strategies to attract qualified candidates in a fast-paced environment.Coordinate and conduct interviews and selection processes, ensuring a consistent and professional candidate experience.Develop and execute onboarding and training programs tailored to different roles across the business.Monitor and evaluate training effectiveness and adjust programs as needed.Build and maintain a strong employer brand to attract top talent.Maintain HR/recruitment systems and ensure accurate reporting and compliance.
Requirements:
Proven experience in talent acquisition and training within the hospitality or restaurant industry.Demonstrated ability to recruit across all levels – from restaurant floor teams to head office professionals.Experience designing and delivering training programs in a multi-site environment.Excellent communication and interpersonal skills.Fluent in English (spoken and written); additional languages are a plus.Strong organizational skills and the ability to manage multiple priorities.Hands-on, proactive, and people-driven attitude.
The offer:
A dynamic, people-focused environment where you can make real impact.Opportunities to grow with a successful and expanding group.Autonomy to shape the recruitment and training strategy.Office based role
Talent Acquisition & Training ManagerSalary: €35,000 - €40,000 gross per annumLocation: Madrid, SpainIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Reporting to the Practice Operations Administrator, you will support a wide range of business operations, covering practice administration, database maintenance, reception duties, and client service. You’ll be an integral part of the daily running of the practice and will gain valuable experience across multiple areas of an accountancy business.
This role is ideal for an individual with excellent communication skills, a proactive attitude, and a desire to learn and grow. As part of the TaxAssist Group, you’ll also benefit from access to the TaxAssist Training Academy and a structured development pathway within a national award-winning network.
Key Responsibilities:
Handle telephone calls, emails, and front-desk enquiries professionally and efficiently
Schedule appointments and assist in managing the office diary
Own and execute client onboarding and offboarding processes, ensuring timely completion of all steps, including documentation, system setup or closure, AML checks, and internal communications
Enter and maintain accurate, high-integrity data across client and practice systems, including CRM, workflow, banking, and bookkeeping systems, ensuring careful and secure, and GDPR-compliant handling of all personal and financial information
Maintain up-to-date and compliant client records across our digital platforms
Assist in document management processes, including scanning and digital filing
Develop a confident working knowledge of all systems within the practice software suite, ensuring accurate and efficient use across all tasks
Work with the Central Administration Team to support the practice teams with day-to-day office operations and monitor compliance with best practice processes as defined by the TaxAssist Practice Engine
Support credit control activities, including monitoring outstanding balances, sending payment reminders, and supporting the collection process in coordination with the Practice Operations Administrator
Assist with marketing activities, including seasonal campaigns and client communications
Conduct basic compliance tasks, such as anti-money laundering checks and due diligence processes
Provide administrative support on internal projects and operational initiatives, including process improvements, system updates, and change management activities
Assist with the preparation of weekly practice KPI reporting and data collation
Assist the Office Manager with day-to-day upkeep and presentation of the office/shop, ensuring the front-of-house environment is tidy, welcoming, and aligned with brand standards
Complete all mandatory TaxAssist Academy Practice Administration training modules
Any other duties, as directed by the Practice Operations Administrator, for which you are capable and qualified.
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:After successfully achieving the Data Technician Level 3 qualification, you will be able to progress further within the company.Employer Description:At TaxAssist Accountants, we know that our people are key to the success of our company. We hire people who are talented, career driven and who embrace our values of delivering excellent client service through collaborative teamworkWorking Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Manager – San Francisco, CA – Up to $140k + BonusOur client is a Michelin-starred restaurant who is known for its innovative French cuisine and dedication to sustainability. Join a team passionate about delivering an unforgettable dining experience and pushing the boundaries of culinary creativity.The Role
Oversee daily operations, ensuring smooth service and exceptional guest experiencesLead and mentor the management team and staff, fostering a positive and high-performing workplace cultureDrive financial performance by managing budgets, controlling costs, and optimizing revenue opportunitiesEnsure compliance with health, safety, and brand standards while maintaining the highest levels of service quality
What they are looking for:
5+ years of front-of-house management experience, with a focus on luxury dining.Expertise in leadership, operations, and maintaining food, beverage, and cost controls.Proficiency with MS Office, POS systems, and reservation software.Strong skills in problem-solving, time management, mentoring, and fostering a collaborative team environment.
If you are keen to discuss the details further, please apply today or send your cv to Hollym at COREcruitment dot com ....Read more...
IT Manager - Retail & Hospitality Dorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand. In a rare and exciting opportunity, we’re looking for an experienced IT Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the IT Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects. From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech. This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech. The role: • Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. • Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals. Experience: • Proven leadership in IT or technical project management • Deep experience with hospitality systems (EPOS, booking, CRM, etc.) • Strong Microsoft Cloud 365 and virtualisation experience • Excellent communication skills (technical and non-technical) • Experience in change/project management and vendor relations Technical Experience • Cloud IaaS/SaaS • Microsoft Power Platform, scripting, automation • Cybersecurity awareness & compliance • Digital storage, servers, workstations • IT support desk and service management....Read more...
Administrative duties where required including desk numbering and allocation, setting up Facilities for new members of staff and training on Sysaid for onboarding and offboarding.
Working as a link between reception and the Facilities manager
Liaising with delivery personnel to ensure all deliveries are collected, recorded and placed securely.
Furniture moving and assembling.
Coordination of the campus events including liaising with cleaners in relation to events
Ordering groceries and stationery for the GEDU campus
Preparing desks for staff who are new joiners, prepare classrooms after previous sessions.
Conducting basic handyperson services such as fixing classroom/staff room equipment’s and other DIY tasks such as painting, locks replacement/repairs, white board and soft board installation along with blind etc.
Handling heavy loads in a safe manner (manual handling training will be provided).
Monitoring stock levels of office equipment and furniture and replenishing as required.
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshment.
Acting as front of house and greet students, visitors, and staff in a professional manner.
Acting as first aider and fire warden.
Assisting the facilities manager with any ad-hoc duties.
Training:Facilities Operative Apprenticeship Level 2.Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri. Shifts TBC.Skills: Organisation skills,Customer care skills....Read more...
Depot Manager – Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry. This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement. With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you’ll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service. You’ll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location – Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary – Up to £45K basic – Bonus – 25 days Hols (inc BH 32 days total) – Pension – Employee Assistance Program – Life Assurance – Free On Site Parking – Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2–4 years’ experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g. Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager....Read more...
Depot Manager – Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry. This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement. With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you’ll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service. You’ll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location – Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary – Up to £45K basic – Bonus – 25 days Hols (inc BH 32 days total) – Pension – Employee Assistance Program – Life Assurance – Free On Site Parking – Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2–4 years’ experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g. Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager....Read more...
Depot Manager – Aftermarket Distribution & Logistics
We are excited to offer a fantastic opportunity for an experienced Depot Manager / Branch Manager to join a market-leading global business at the forefront of the Aftermarket, logistics and distribution industry. This is more than just a management role—it's your chance to become part of a people-focused organisation that values innovation, teamwork, and continuous improvement. With a strong track record of internal progression, we offer a clear and realistic pathway for career development across our nationwide and international operations.
As the Branch Manager / Depot Manager, you’ll take ownership of the day-to-day running of a busy, high-performing depot—leading from the front to drive operational excellence across logistics, warehouse performance, stock control, and customer service. You’ll inspire, coach, and develop your team to exceed key performance targets while delivering an outstanding customer experience and maintaining the highest standards of safety, efficiency, and accuracy.
Location – Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge
Salary – Up to £45K basic – Bonus – 25 days Hols (inc BH 32 days total) – Pension – Employee Assistance Program – Life Assurance – Free On Site Parking – Mon to Fri NO weekend
Key Responsibilities:
Manage warehouse and customer service teams to meet performance targets
Oversee stock control, goods-in processes, and quarterly stock takes
Ensure efficient logistics planning (own fleet and third-party hauliers)
Lead, coach, and develop staff to maximise productivity and service
Drive continuous improvement and process efficiency
Handle customer complaints and promote a service-driven culture
Maintain compliance with health & safety regulations
Collaborate with Sales and Procurement to align depot operations with business goals
Candidate Requirements:
2–4 years’ experience in a distribution, logistics, or warehouse leadership role
Strong leadership, organisational, and communication skills
Proven track record of meeting operational KPIs
Experience with Warehouse Management Systems and Microsoft Office
Customer service focus, ideally with retail experience
Knowledge of process improvement methodologies (e.g. Six Sigma) desirable
This is an excellent opportunity for a results-driven leader to take ownership of depot operations and deliver real impact in a growing business.
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4265RC Branch / Depot Manager....Read more...
Head of UK Service Manager
Location: Hybrid travelling around the UK (must be able to commute to the office occasionally in Poole, Dorset)
Salary: £64,000 per annum + bonus with OTE
Hours: 40 hours per week, Monday Friday
Benefits: company car, bonus and much more
Were looking for an experienced dynamic and proactive Service Manager. This is a client-facing role, ideal for a natural people person who thrives on building strong relationships and delivering exceptional service. You will be the first point of contact onsite for any client issues, so a calm, solutions-focused approach is essential.
The Service Manager will be responsible for managing a large team of field engineers, ensuring efficient coordination, high performance, and quick response to service demands. If you're someone who enjoys taking ownership, leading from the front, and making a real impact every day, we want to hear from you!
Duties:
- Conduct regular performance reviews, hold teams accountable, and address underperformance swiftly
- Foster a high-performance, collaborative culture with strong development plans, technical training, and field audits
- Manage daily operations including engineers, scheduling team, call-outs, job completion, and escalations
- Lead, coach, and develop a scalable service team focused on key KPIs: first-time fix, SLA compliance, customer satisfaction, and revenue
- Monitor KPIs and intervene proactively to avoid service breaches and maximise engineer productivity
- Oversee van stock, tooling, and inventory to minimise downtime and maximise first-time fix success
- Implement quality assurance checks such as job audits and service reporting reviews
- Continuously improve scheduling processes to boost utilisation and reduce non-chargeable hours
- Support contract growth and retention through excellent service delivery and customer engagement
- Collaborate with Sales and Customer Service to identify new opportunities and ensure smooth onboarding
- Use service data to recommend upgrades or replacements and build customer value
- Lead resolution of service-related escalations, ensuring timely communication and closure
- Contribute to future service expansion by identifying and closing technical and operational gaps
- Prepare the team for organic growth while maintaining efficiency and service standards
- Ensure compliance with health and safety protocols and internal service procedures
- Manage departmental budget targets, including labour costs, asset use, and profitability
Skills:
- Must be able to build rapports
- 5+ years of experience as a Service Manager is essential
- Strong leadership and coaching skills
- Strong organisational, analytical and problem-solving abilities
- Must hold a full UK driving license and able to travel around the UK
For more information, or to find out more about this company and the benefits they offer, please send contact Shannon on 07441919648 or send an updated CV to shannon@holtrecruitmentgroup.com
....Read more...
Fit within the Organisation: This role plays a crucial part of the day to day running of the business, working within a friendly team in comfortable recently refurbished premises based in Tollesbury Essex.
Key Responsibilities Include:
Promote products and services as represented by the company to Retail, Trade and Dealer based clients via (not limited to) telephone, email, Web based orders and ‘face to face’ counter sales
Assist and action interdepartmental engine/parts/service requirements
Identify and source parts and engines via the manufacturers engines, parts and accessories database and catalogues
Deal with customer questions and queries relating all aspects of the company business primarily in relation to engines parts and accessories
Representing and assisting the company during trade shows on an ‘as and when required’ basis
Attend and undertake manufacturer specific/product training as and when required
Goods Inwards processing - To assist as and when required with the process of checking incoming parts orders, goods receive via our in house dealer management system, refilling stock shelfs appropriately and to all company standard operating procedures
Parts order picking and packing - To assist as and when required with customer order picking and packing, preparing orders for dispatch, booking on local freight company systems
Parts department housekeeping - As part of the team you will be expected to assist with the general ‘Good housekeeping’ of all stock parts and locations along with front counter/shop front display areas preserving a tidy and well presented department/shop
General parts department duties - General duties as to assist the parts team and as requested by the Parts manager
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of an apprenticeship
Employer Description:Incorporated in 1973, Volspec ltd has been a driving force within the UK dealer network for high profile brands within their business market, trading from the same premises throughout their trading years. With staff numbers of 20+, Volspec Ltd are now one of the UK’s main Volvo Penta dealers boasting a number of company and individual awards achieved in recognition of customer service excellence and sales achievements.
Now with the addition of additional product brands the business is set for positive future growth.Working Hours :Standard working week is Monday to Friday 8.00am – 5.00pm with a 1 hour lunch break.
Occasional out of normal hours working may be necessary for the working of trade shows and training events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Conversant Microsoft office,Positive Attitude,Product knowledge,knowledge of engines,knowledge of transmissions,Good Time Keeping....Read more...
Customer Service Advisor
Are you an experienced Customer Service Assistant / Customer Service Advisor who is well organised, dynamic and puts the customer first? Do you have the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then a leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable front office team.
As Customer Service Advisor you will benefit from the knowledge of working for a market leader. With a supportive management team and colleagues, you will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious kitchen area where coffee and tea are provided, spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary – 25 days Annual Leave Plus BH (32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program
The Candidate & Role:
Be an experienced Customer Service Advisor / Customer Service Assistant.
Automotive aftermarket / motor trade / factor experience (or similar) preferred but not essential.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RC Customer Service Advisor....Read more...
Are you ready to step up and lead a division of our business, not just manage it? If you're an experienced operations leader looking to take full ownership of a branch's performance with the autonomy to lead like it's your own, this could be your next big move.We're looking for a Branch Operations Manager who thinks like a business owner. Someone who can lead a team, drive operational excellence and take full accountability for results from warehouse performance and customer satisfaction through to financials and continuous improvement.About the RoleBased in Cowley, this is a hands-on leadership role where you'll be responsible for the day-to-day operations of our branch both office and warehouse. You'll lead from the front, develop your team and drive outcomes that fuel the growth of our brands Track 4 Trade Ltd and Gavbiz Ltd.This is about more than just managing, it's about leading the performance of your site.Your Key Responsibilities:
Lead all branch operations across warehousing, logistics and office adminBuild a high-performing team through coaching, training and accountabilityMonitor and deliver against key KPIs including service, safety, compliance and profitWork closely with the MD to align branch goals with wider business strategyTake charge of stock, fleet, property and overall site managementMaintain a strong health and safety culture and ensure full legal complianceManage the branch P&L including staffing, budgets, spend and performance
Who You Will Be:
You will be a strong proven operations leader ideally from a warehouse or distribution backgroundYou will be a commercial thinker who acts decisively with a mindset for continuous improvementYou will be confident with systems and tech including MS Office and warehouse softwareYou will be someone who cares about your team, takes ownership of results and leads by exampleYou will be a qualified forklift operator (minimum 1 years' experience) with logistics or business training preferred
Role Details:
Location: Cowley, UB8 2JPJob Type: Full-Time, On-siteSalary: £30,000 to £44,000 depending on experienceReporting to: Managing Director
Why Join Us?This is your chance to move from 'being managed' to leading with purpose. You'll join a fast-moving values-driven business that's focused on innovation, sustainability and building a winning team culture. If you want more responsibility, more autonomy and a bigger impact this is it.Ready to become the leader that we need?Apply now with your CV and we'll be in touch directly to take the next step.....Read more...
Group Revenue Manager, London (Hybrid) Hotels, 60k – 65k DOEI’m proud to be representing a company that specialises in the investment, development, and management of hospitality properties. It focuses on acquiring and operating hotels, resorts, and other hospitality-related real estate. They are looking for a strong Revenue professional to join their team and focus on their aparthotel properties.About the role: Responsible for optimising guest stay durations to maximise hotel revenue and occupancy. This role analyses booking trends, sets minimum stay requirements, and collaborates with the revenue and reservations teams to ensure the most profitable use of room inventory.Key Responsibilities:
Analyse booking patterns and guest stay data to identify trends and opportunitiesSet and adjust minimum and maximum length of stay requirements based on demand forecasts.Work closely with the revenue management team to implement pricing and inventory strategies.Coordinate with the reservations and front office teams to manage guest extensions and modifications.Monitor and control room inventory to prevent short stays from displacing more profitable bookings.Generate reports on length of stay trends and provide actionable insights.Collaborate with sales and marketing to promote longer stays during targeted periods.Ensure guest satisfaction by managing special stay requests and modifications.
What we’re looking for:
Demonstrable track record in Revenue Management with ability to grow market share and budget deliveryStrong problem-solving skills, strong IT skills, including Excel and PowerPointStrong background or knowledge of Marriott propertiesFlexible to change and able to react very quickly to that changeFinancially and commercially astuteA very consultative personal style in all aspects of the roleExcellent communicator with the ability to influence up and down the chainAbility to work with minimum supervision, working to own initiativeExcellent verbal and written communication skills with a strong command of spoken and written EnglishStrong organisational skills developed in a fast-paced environment
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The general repair and maintenance work, both on and off site
Ensure all maintenance activities and failures are responded to efficiently and effectively
Carry out any reasonable emergency tasks, which are requested by Line Manager/Supervisor
To undertake any other type of maintenance work in connection with functioning of the hotel premises as required by line Manager/Supervisor
Ensure safe disposal of hazardous waste products
In absence of Line Manager/Supervisor, liaise with external contractors regarding small reactive projects
Ensuring plat room is kept in good order and free from defects
Involvement in H&S daily and weekly checks
Be involved in Pro-Active Periodic Maintenance (PPM) across the property
Plumbing, Electrics and decorating skills developed
Using reporting and recording to identify options and opportunities for improvement in service quality across the hotel and support UK and Northern Europe region
Training:
Basic Electrical Safety & Repairs: Understanding wiring, fuse replacement, and safe use of tools.
Plumbing Fundamentals: Learning to diagnose and fix minor plumbing issues (leaks, blockages, etc.).
Basic HVAC (Heating, Ventilation & Air Conditioning): Intro to how hotel HVAC systems work and basic maintenance routines.
Painting & Decorating Skills: Techniques for touch-ups, wall repair, and maintaining aesthetic standards.
Preventative Maintenance Planning (PPM): Understanding scheduling and execution of regular maintenance checks.
Manual Handling & Safe Use of Tools: How to lift safely, use ladders and operate hand/power tools.
Guest Interaction & Professional Conduct: How to communicate with guests respectfully during maintenance tasks.
Department Collaboration: Cross-training on how to work effectively with Housekeeping, Front Office, and Kitchen teams
Sustainable Building Practices: How to spot and report waste, conserve energy, and promote eco-conscious facility use.
Training Outcome:Upon successful completion of the Level 2 apprenticeship, apprentices will have gained valuable skills and experience that can support further progression. This may include opportunities to apply for a Level 3 apprenticeship in a related field, pursue further training or qualifications, or explore entry-level roles within the industry. Continued learning and development will be encouraged to support long-term career growth.Employer Description:Novotel Cambridge North is a stylish and contemporary hotel located near the Cambridge North train station, offering excellent access to the city and surrounding areas. The hotel forms part of the globally recognized Accor group, a leading hospitality company with a strong presence in over 110 countries and a commitment to innovation, sustainability, and people development.
As part of Accor, Novotel benefits from world-class hospitality standards, training programs, and a culture that values diversity, inclusion, and career progression. Working here means joining a global community with opportunities to grow and learn.
The hotel is owed by Essendi, a reputable owner and operator company known for its focus on quality, guest satisfaction, and team development. Together, Accor and Essendi strive to create a supportive and inspiring workplace where team members are encouraged to deliver great service and achieve their full potential.Working Hours :Monday to Saturday, 7:30am - 6.00pm, shifts.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities:
Answer telephone calls and respond to email enquiries in a professional and timely manner
Support with maintaining accurate records of service users and carers
Assist with preparing and updating staff rotas and schedulesFile and manage documents, including care plans, compliance records, and training certificates
Help with data entry and updating the care management systemSupport recruitment administration (e.g., application tracking, interview bookings)
Ensure confidentiality and data protection is upheld at all timesProvide general office support, such as photocopying, printing, and ordering supplies
Greet visitors and assist with basic front-desk duties
Participate in team meetings and staff training
Undertake tasks as directed by the Registered Manager or Sensor Administrator
What You’ll Learn:
Administrative processes in a regulated care environment
Effective communication with clients, families, carers, and professionals
Use of care sector software systems and scheduling tools
Time management, prioritisation, and customer service skills
Understanding of CQC standards and documentation practices
Requirements:
Essential:
Willingness to learn and work in a busy care setting
Good verbal and written communication skills
Basic IT skills (Microsoft Office, email, typing)
Reliable, punctual, and well-organised
Friendly and professional attitude
Commitment to completing the apprenticeship programme
Desirable:
Previous experience in an office or care environment
GCSEs in English and Maths (Grade 4/C or above) or equivalent
Training:The apprenticeship training will be delivered by Sandwell College who will support you throughout the programme.
Training will take place in person at your place of work, you will not be requried to attend college (unless there is a requirement for you to retake functional skills).Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities for permanent employment within the business in an administrative or coordinator role.Employer Description:A Domiciliary Care Service
Desired Care 4 U is a registered domiciliary care agency that provides additional support to customers with their day-to-day life. We are here to help customers with daily tasks such as personal care, preparing meals, medication support and other activities that allow them to maintain their independence and quality of life. Our experienced caregivers strive to deliver social care to customers in the comfort of their own homes while maintaining their privacy at all times. Being an inclusive agency, we cater to individuals from a variety of racial and cultural backgrounds. Our support services include Learning Disabilities, Physical Impairments and Sensory impairments, older adults, Mental Health, complex needs, Autism and children from the Leaving Care team. We also help with Social, Physical, Domestic and Personal Care.
Desired Care 4 U also encourages and facilitates customers to engage with their communities by providing companionship and assistance for outings and social activities. By promoting social interaction and involvement, customers can experience a sense of belonging, leading to a more enriching and fulfilling quality of life.Working Hours :Hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This role is designed to support the sales team, working directly with the senior sales negotiator reporting to the sales manager. The applicant would be required to work Saturdays and would therefore have a day off during the week.
The main functions will be the following, although are not definitive:
To register applicants onto the database
To manage the data base with regular contact to purge redundant applicants
To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
Obtaining regular feedback from viewings
Conduct property viewings
Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period of time and not sold. Generate tout list by obtaining addresses of the tracked properties, and send letters periodically to the property owners to gain their instruction
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold, and also to properties that have been on the market with other agents, or withdrawn from the market
Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
Front office -to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
The successful candidate must hold a full UK driving licence and have access to their own vehicle, due to the nature of the role where you will have to conduct viewings
Training:Level 2 Junior Estate Agent Apprenticeship Standard:
Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role 20% off the job learning required and evidenced in a log provided
End-Point Assessment conducted by an external provider (interview, portfolio and knowledge based test). The end-point assessment is designed to enable apprentices to demonstrate that they are fully competent in the skills knowledge and behaviours expected of individuals at this level
Delivery of this programme will be remote via Teams
Training Outcome:
The employer is looking for someone to stay and grow with the business long-term, so there will be an opportunity to stay on full-time following the completion of the apprenticeship programme.
Employer Description:Durden & Hunt is a leading estate agent providing a comprehensive service to our customers across the globe including The United Kingdom, The United Arab Emirates, Cyprus & Spain.
We have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of experience of our local dedicated teams. With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern quality service.Working Hours :Monday - Saturday (with a day off in the week). Monday - Friday 8.30am - 6.00pm. Saturday 9.00am - 5.00pm (with 1 hour unpaid lunch).
The hours are based on the candidate being over 18 - candidates under 18 will work a maximum of 40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Driving Licence,Own vehicle....Read more...
