An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
? Leading and coordinating reception, reservations, nights, and housekeeping teams
? Supporting revenue management and yield opportunities across the business
? Supporting marketing activity, including social media content creation and regular updates
? Implementing and maintaining consistent operational procedures
? Driving guest satisfaction and service standards across departments
? Working closely with senior operations to ensure smooth day-to-day running
? Contributing to sales growth through online engagement and promotional activity
What we are looking for:
? Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
? Have at least 2 years of experience.
? 4-star hotel experience would be preferred.
? Social media savvy professional with background in leading, managing, and developing a team.
? Excellent communication and customer service skills.
Whats on offer:
? Competitive salary
? Discounted or free food
? Employee discount
? Gym memb....Read more...
An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Leading and coordinating reception, reservations, nights, and housekeeping teams
* Supporting revenue management and yield opportunities across the business
* Supporting marketing activity, including social media content creation and regular updates
* Implementing and maintaining consistent operational procedures
* Driving guest satisfaction and service standards across departments
* Working closely with senior operations to ensure smooth day-to-day running
* Contributing to sales growth through online engagement and promotional activity
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Front Office Manager to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers maximum salary of £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
? Support revenue generation and optimise yield across the hotel.
? Contributing to the hotel's overall growth and guest satisfaction.
? Lead training initiatives and ensure implementation of standard operating procedures across relevant departments.
? Collaborating with senior management to uphold operational standards and enhance guest experience.
What we are looking for:
? Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front of house manager, Guest Experience Manager, Guest services Manager or in a similar role.
? Have at least 2 years of experience.
? 4-star hotel experience would be preferred.
? Social media savvy professional with background in leading, managing, and developing a team.
? Excellent communication and customer service skills.
Whats on offer:
? Competitive salary
? Discounted or free food
? Employee discount
? Gym membership
? On-site parking
This is a fantastic opportunity for a Front Office Manager to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more inf....Read more...
An exciting opportunity has arisen for a Front Office Manager to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers maximum salary of £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Support revenue generation and optimise yield across the hotel.
* Contributing to the hotel's overall growth and guest satisfaction.
* Lead training initiatives and ensure implementation of standard operating procedures across relevant departments.
* Collaborating with senior management to uphold operational standards and enhance guest experience.
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front of house manager, Guest Experience Manager, Guest services Manager or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Corporate Reception Manager – Bristol Monday – FridayThe Role:We are currently recruiting for an experienced and highly professional Reception Manager/Operations Support Manager to join a growing corporate business based in Bristol. This is an exciting opportunity for a strong people leader who thrives in a client-facing environment and is passionate about delivering a true 5-star service experience. The successful candidate will be responsible for managing a reception/front-of-house team, ensuring exceptional standards across the office and supporting the wider business with day-to-day operational needs. We are particularly interested in candidates from either a corporate environment or a 5-star hospitality background who understand the importance of presentation, service excellence, and leadership.Key Responsibilities:
Managing and leading a reception/front-of-house team of 6Maintaining exceptional 5-star client service standardsSupporting the office with day-to-day operational requirementsActing as a key point of contact for clients and visitorsEnsuring the office environment is professional, welcoming, and well organisedProviding leadership, support, and development to the teamSupporting additional UK offices with holiday cover when required
The Ideal Candidate:
Previous experience within corporate front-of-house, operations, office management, or luxury hospitalityStrong leadership and people management skillsProfessional and highly client-focusedExperience working within fast-paced, high-standard environmentsFlexible and willing to travel to other UK offices when requiredProactive, organised, and hands-on approach
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Office Manager / Senior Customer Service Advisor Role:
- £40,000 + Per Annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
We are seeking a highly experienced Office Manager / Senior Customer Service Advisor to join our team. You will be responsible for overseeing the customer service experience and oversee the office department, ensuring customer satisfaction is achieved.
Key Responsibilities:
- Manage and supervise the customer service team.
- Oversee the smooth and efficient running of the office.
- Develop and implement customer service policies and procedures.
- Handle customer complaints and queries.
- Develop positive relationships with customers.
- Monitor customer satisfaction levels.
- Provide regular reports to senior management.
- Conduct regular training sessions for the customer service team.
Essential Skills / Attributes:
- Ideally Experience in a similar role or leading a team, but will consider an experienced Bodyshop CSA looking to progress.
- Excellent communication, leadership, and management skills.
- Strong problem-solving and decision-making skills.
- Highly organized with excellent attention to detail.
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Office Manager / Senior Customer Service Advisor - up to £40k - Leatherhead - Bodyshop
Front of house manager / reception manager / customer service manager / customer team leader / customer service team leader....Read more...
Welcoming visitors and directing them to the correct person
Answering, screening and forwarding phone calls
Performing filing, scanning, printing and data entry tasks
To maintain reception and office support skills at a current level
and undertake any training and development required from time to time to ensure up-to-date, effective practice
To provide front of house and general administrative support for the company in line with current best practice
To assist with day-to-day reception duties and office tasks in accordance with agreed standards, legislative requirements, relevant regulations, and accepted best practice, supporting the smooth running of the office as required.
Develop effective working relationships with other employees
Support the effective resolution of team conflicts
Work to establish effective employer/employee relationships
Cooperate with the implementation, evaluation, orientation and induction of all new employees
Be responsible for promoting and safeguarding the welfare of those individuals supported by the service
Promote a positive image for the people and employees of the company
Training:
Monthly online college session
Training Outcome:
Potential full-time position
Employer Description:The West Gate, formerly known as The Hockeredge, is a modern home providing restful nursing and residential care for those with dementia and mental health illness. Our home offers a warm and caring environment, with a reputation for high standards of care, accommodation and catering of which we are justifiably proud.
The West Gate is conveniently located a five minute walk away from the small coastal town of Westgate-on-Sea and offers easy access to shops, cafes, cinema, library and churches, as well as the sea-front gardens, promenade walks and safe beaches of Margate.Working Hours :Monday to Friday, 8am to 4:30pm or as directed by the manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative....Read more...
1.Front of House Administrative Support
Provide administrative support to the FOH Operations Manager and wider Human Resources and Office Services team. This may include updating and preparing documentation, organising meetings, providing support to projects, as well as ensuring that the room booking system (Smartway) and the catering details on the administration system (Salesforce) are up to date and accurate
Provide reception services, which will include answering the telephone, greeting visitors, booking meeting rooms, liaising with the building’s shared reception desk, helping with staff queries, organising taxis and couriers
Rearrange layout configurations for events (moving tables and chairs, etc)
Support the Catering Manager as required
Ensuring the Office Services pages of the intranet are kept up to date, and that team updates and key messages are communicated to the wider organisation (e.g., on health and safety and upcoming events, etc)
Help to maintain health and safety records, signage, and ordering of supplies
Support with Office Management budgeting
2. Technical Support
Assist users (including staff, trustees and external visitors) with meeting rooms usage and requirements, including use of audio-visual equipment and the room booking system. This will include working with the Information Systems team and outsourced IT supplier as necessary
Identify systems and processes that could be improved, and support the implementation of any new systems
3. Office Services administration
Carry out regular checks of the office space, to keep the office presentable (clear desk policy), and free of any trip hazards.
Check stationery supplies, ensure printers are stocked with paper and toner at all times
Check janitorial supplies for local cleaning and toilet facilities
Provide cover where required for team member absences
Liaise with the communications team to ensure that the information screens on the 2nd & 3rd Floors are up to date
4. Other
Provide support for other central services teams (including the Foundation’s Grants Operations and Communications teams) when required, for example, with grant and events enquiries
To support any workstreams and initiatives that contribute to the delivery of the wider Nuffield Foundation’s Equity, Diversity and Inclusion Action Plan
Provide logistical support to the front-of-house operations manager during events
The above list of key responsibilities (and associated activities) is not exhaustive. It may be necessary to carry out other work within the scope of the role, as reasonably requested.Training:What training will the apprentice take and what qualification will the apprentice get at the end?To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The Foundation achieves this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. It tackles pressing, complex questions with the aim of opening up opportunities and improving lives for individuals, families and communities, within a just and inclusive society. Its work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
The Foundation is the founder and co-funder of the Nuffield Council on Bioethics, the Nuffield Family Justice Observatory and the Ada Lovelace Institute.
The Nuffield Foundation values diversity in background, skills, perspectives and life experiences. Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
General Manager – Up to £50,000 – Competitive Socialising A rapidly growing leader in London’s vibrant socialising scene is looking for an experienced General Manager/AGM to lead the front-of-house operation at one of its flagship venues. This is a heavily floor-based role, and we are specifically looking for a hands-on operator who leads from the front. This is not an office-based management position, the successful candidate will be highly present on the floor, driving service standards, leading the team in real time, and creating exceptional guest experiences.The Role: • Lead and inspire the FOH team, spending the majority of your time on the floor during service • Oversee day-to-day operations, ensuring smooth service and high standards at all times • Coach, develop, and motivate management and floor teams to build a high-performing culture • Be the face of the venue, building strong guest relationships and leading by example • Work closely with senior leadership on operational strategy, team development, and venue performance • Drive consistency, efficiency, and strong commercial results across the businessWhat We’re Looking For: • Proven experience at AGM or GM level within premium bars, restaurants, or high-volume hospitality venues • A genuinely hands-on leadership style with a passion for being on the floor during service • Strong FOH leadership experience in fast-paced environments • Passion for service excellence and team development • Energetic, personable, and confident in a guest-facing environment • Excellent organisational, communication, and people management skills • Ambitious and eager to grow with a fast-expanding businessIf you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666.....Read more...
Reception Duties:
Product and service Quality:
To ensure that strict security is maintained in respect of all money, keys, guest property, lost property and hotel equipment as per Mour standards
To ensure that all reservations, registrations and checking in/out duties are carried out to Mour standards (SOP & training)
To handle reservation duties in line with the correct Standard Operating Procedure
To assist the Night Team as and when required
To assist Team leader during the shift as required ensuring smooth running of the Front Desk
Follow up with guests that the service provided was to their satisfaction
To address complaints properly and deal with situations as and when they arrive in a sympathetic and professional manner (any problems call Manager on Duty)
Swithboard:
To answer incoming and internal phone calls in a consistent format according to the Mour Standards (Good morning, afternoon, evening Mour / Reception)
To answer all phone calls within 3 rings to provide efficient and high quality telephone service
To maintain polite, friendly and courteous telephone manners at all times
Miscellaneous:
To carry out duties as laid down in the Front Office SOP manual
To have a comprehensive knowledge of the Front Office computer system (Opera)
To up sell hotel facilities to guests, and advise of services in the local area
To carry out general clerical or administrative duties as required by management and reasonable duties for the efficient operation of the hotel
To ensure cleanliness and tidiness of the front desk at all times
To be aware of house status and room availability at all times
To monitor faxes, post and manually written messages to the correct standards
Adminstrations Duties:
Assistance in the coordination of weddings and Christmas events
Responding to enquiries, correspondence, collecting and collating pre orders and preparing function sheets for issue to all department
Training:
Monthly College attendance - One day per month Nottingham City Hub
Training Outcome:
Full time work after successfully completing the apprenticeship, increase in hourly rate, opportunities in other departments to learn varied skills
Employer Description:Mour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006, guests can expect all their needs to be truly catered for in one of our 92 spacious ensuite bedrooms. Every modern amenity has been thought of for the discerning traveller.
The hotel also offers three individually styled conference suites for business meetings or events. With elegant backdrops, wireless internet and boasting natural daylight, these unique suites are the envy of many and are sure to add a touch of individualism to any event. Refreshments are freshly made on the premises and our friendly and helpful staff will happily go above and beyond in order to ensure your stay with us is most memorable.Working Hours :8 hour shifts with ½ unpaid lunch break. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Providing general administrative support to the wider team
Covering the front office and reception area
Answering phone calls and directing enquiries professionally
Assisting with staff shift coordination
Scheduling meetings, preparing agendas and taking minutes
Supporting the registered manager with basic administrative tasks
Handling incoming and outgoing correspondence calls and emails
Maintaining accurate records and updating internal databases
Assisting in the preparation of reports and presentation
Delivering excellent customer service via phone, email and in- person
Managing the office mailbox and deliveries
Handling requests for car keys, property keys and other resources
Arranging office cleaners and ensuring a tidy working environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed fully within the workplace, with support and guidance from an industry trained training consultant
Training Outcome:Progression for further development with the employer and a permanent position for the right candidate.Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Supporting the Office Manager in ensuring that the standard office procedures are applied to the office and are working correctly, Health & Safety annual audit and ongoing annual procedures
Project Management and Coordination is essential along with the ability to troubleshoot and problem solve
Assisting clients in directing queries to the appropriate resource within the office
Receiving and dealing with telephone calls professionally, re-directing or taking messages and using initiative to deal with queries
Assisting with all the data processing, printing and postal functions including sorting, distributing, responding and drafting responses to incoming mail in a timely and efficient manner
Supporting with presentations, reports, emails and letters
Setting up meetings as appropriate and maintaining good communications
Provide a high quality secretarial and organisational support service including effective electronic diary management, assessing priority of appointments and reallocation as necessary
Providing support for an extensive range of meetings. This will include preparing and organising of refreshments
Supporting with daily banking and petty cash responsibility
Supporting with checking of weekly timesheet and printing and despatch of monthly bills
Setting up of new clients, checking paperwork complies with Haines Watts and money laundering procedures for sign off by MLO
Authorised ordering of office consumables
Organising and maintaining effective filing systems
Providing high quality and professional front of house duties to visitors
Cover of all other general administrative duties when necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training in the work place
Taught sessions via New College Swindon
Training Outcome:
To be part of the Administration team
Employer Description:At Haines Watts Swindon Limited, we provide expert accounting, tax and advisory services which are tailored to help local businesses grow and succeed. With decades of experience, our dedicated team supports businesses, startups, entrepreneurs and individuals across Swindon, Wiltshire and the South West.Working Hours :Monday to Tuesday and Thursday to Friday with an hour’s lunch break. Office-based 09:00 - 17:30Skills: Communication skills,Attention to detail,Team working,Initiative,Proof reading skills,Work with people on all levels,Organise and plan own workload,Decision making skills,Interpersonal Skills,Stakeholder management,Written and verbal skills,Accurate meeting minutes,High levels of accuracy,Work under pressure,Meets deadlines,Excellent prioritisation,Maintains confidentiality,Takes responsibility....Read more...
We are looking for someone personable, dynamic, eager to learn and who shares our values and commitment to delivering safe, excellent care within our local community.
The role would include supporting a wide range of business and administrative functions, including:
Acting as Front of House reception and handling incoming calls and day-to-day enquiries.
Assisting with new client package enquiries and general office administration.
Supporting recruitment administration including references, DBS checks, interview bookings, inductions, and new starter paperwork
Monitoring recruitment enquiries and filtering suitable applicants through the process.
Overseeing our training matrix, ensuring staff certificates are up to date and accurately recorded.
Managing payment receipts, uploading documents to our CRM system, and assisting with aged debt management.
Supporting our Finance Manager, with opportunities to develop finance and business administration skills.
Training:An apprenticeship includes regular training with the college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Level 3 Business Administration apprenticeship is basically a starting point into office-based careers—it’s quite flexible, so your progression can go in a few different directions depending on what you’re interested in.Employer Description:At Lakeland Care, we provide compassionate, high-quality home care across Barrow-in-Furness and South Cumbria, helping people live independently in their own homes. We are proud to be a local care provider with a strong community focus, supportive team culture and a passion for making a real difference every day. Whether you’re experienced in care or just starting out, we offer full training, ongoing support, and rewarding career opportunities.Working Hours :Monday to Friday
09:00am - 17:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Director of RoomsCompensation: $14,000 USD per month + bonus & incentivesRotation: 4 months on / 2 months offBenefits: Single cabin accommodation and onboard benefits included An exciting opportunity for luxury experienced Hotel General Manager with this prestigious international luxury cruise brand. This is a senior leadership opportunity for a dynamic hospitality professional with a strong background in luxury hotels, or cruise operations, & exceptional guest experience delivery. Key Responsibilities
Provide strategic leadership across all Rooms Division operations, ensuring exceptional guest satisfaction and service consistency throughout the voyageOversee Front Office, Guest Services, Housekeeping, and related operational departments, maintaining the highest luxury hospitality standardsLead, mentor, and develop onboard teams, fostering a culture rooted in professionalism, collaboration, and personalized guest serviceDrive operational efficiency, labour management, and cost control initiatives while maintaining an uncompromising guest experienceActively engage with guests to ensure service excellence, proactively resolving concerns and enhancing the overall onboard experienceCollaborate closely with senior leadership and department heads to support operational alignment and ship-wide initiatives
Ideal Candidate Profile
Previous experience within luxury hotel operations is requiredLuxury cruise or shipboard hospitality experience is strongly preferredExtensive background within Rooms Division leadership roles in high-end hospitality environmentsProven ability to lead large, multicultural teams in fast-paced operational settingsStrong financial and operational management experience, including budgeting, labour planning, and service delivery oversight
....Read more...
Director of RoomsCompensation: $14,000 USD per month + bonus & incentivesRotation: 4 months on / 2 months offBenefits: Single cabin accommodation and onboard benefits included An exciting opportunity for luxury experienced Hotel General Manager with this prestigious international luxury cruise brand. This is a senior leadership opportunity for a dynamic hospitality professional with a strong background in luxury hotels, or cruise operations, & exceptional guest experience delivery. Key Responsibilities
Provide strategic leadership across all Rooms Division operations, ensuring exceptional guest satisfaction and service consistency throughout the voyageOversee Front Office, Guest Services, Housekeeping, and related operational departments, maintaining the highest luxury hospitality standardsLead, mentor, and develop onboard teams, fostering a culture rooted in professionalism, collaboration, and personalized guest serviceDrive operational efficiency, labour management, and cost control initiatives while maintaining an uncompromising guest experienceActively engage with guests to ensure service excellence, proactively resolving concerns and enhancing the overall onboard experienceCollaborate closely with senior leadership and department heads to support operational alignment and ship-wide initiatives
Ideal Candidate Profile
Previous experience within luxury hotel operations is requiredLuxury cruise or shipboard hospitality experience is strongly preferredExtensive background within Rooms Division leadership roles in high-end hospitality environmentsProven ability to lead large, multicultural teams in fast-paced operational settingsStrong financial and operational management experience, including budgeting, labour planning, and service delivery oversight
....Read more...
Support General Manager - Venue’s/restaurants/bars – £65/70,000 + bonus Central London – Flagship Venue (New Opening Pipeline 2027) My client is an award-winning live music/restaurant operator in London, known for creating iconic, music-led venues with strong cultural identity and high-energy nightlife experiences. The business is in an exciting growth phase with a pipeline of new openings planned for 2027, offering strong progression opportunities into General Manager roles and future flagship sites. The culture is fast-paced, people-driven, and development-focused, with a strong track record of growing some of the best managers in the industry. This role is designed as a stepping stone into senior leadership within the group. What are we looking for? We are looking for a hands-on hospitality leader with experience in high-volume, wet-led venues, ideally from live music, nightlife, or premium bar backgrounds. You will need to be confident on the floor, commercially aware, and passionate about delivering high-energy guest experiences in a music-driven environment.
A strong love of music, events, and late-night culture is essential.
Responsibilities:
Supporting the General Manager with daily venue operations and floor leadership
Driving service standards, team performance, and guest experience
Supporting P&L management, cost control, and commercial targets
Assisting with weekly reporting and performance reviews with head office
Supporting live music programming, club nights, and events execution
Working with technical teams to ensure sound, lighting, and production standards are maintained
Recruiting, training, and developing a strong front-of-house team
Driving upselling, engagement, and premium service culture
This is a development role designed to progress into a General Manager position, with clear pathways into future flagship openings as the business expands into 2027 and beyond. Does this sound like you? If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 790 2666 ....Read more...
To be the outface of the promotion of the academy by welcoming all to the school
Assist with admin duties as required by the admin team
Assist in providing front-line contact duties that meet the Trust’s customer care
standards, including telephone support and liaising with the Trust’s stakeholders and partners
Assist with updating and maintaining records on the Academy’s Management Information System
Process requisitions forms and raise purchase orders
Order and monitoring stock supplies
Maintain filing systems
Sort and distribute incoming internal mail and dispatch outgoing mail
Perform photocopying and other administrative tasks that contribute to an effective office
Assist with preparing papers and meeting documentation, arranging meeting rooms and catering arrangements
Assist with daily ordering and systems
To undertake any other duties that are commensurate with the post
Relationships
The post holder will be required to work flexibly to deliver an efficient service.
There will be regular contact with pupils, colleagues, other members of staff, line manager and internal and external customers therefore positive outward facing approach is required at all times.
Standard Duties in all Trust Job Description
Show a commitment to diversity, equal opportunities and anti-discriminatory practices
Show a commitment to ensuring that children and young people learn in a safe environment
Participate in relevant and appropriate training and development as required
Training:This is a full time role based at Elements Primary School. As part of the apprenticeship you will be required to attend Leeds City College twice a month.Training Outcome:This is a full-time role based at Elements Primary School. As part of the apprenticeship, you will be required to attend Leeds City College twice a month. Employer Description:At Elements Primary School we passionately believe it is never too soon for our students to start developing the skills and attributes needed to be self-confident, well-educated and aspirational individuals. We recognise the importance of preparing our children for the next stage in their education – and beyond – for the world of work. We set high expectations of our children’s conduct, behaviour, attendance and attitude to ensure that all students develop the attributes that employers value and seek out.Working Hours :Monday to Friday, exact hours will be confirmed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Good organisational skills,Ability to prioritise,Able to work on own,Team player,Good telephone manners,Punctual,Smart in appearance,Confident in speaking....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8:30am - 3:00pm (30-minute break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
PRINCIPAL RESPONSIBILITIES:
Business Operations Support:
Povide tech support to the Head of Salesforce Delivery and wider tech team
Assist in ticket solving and ongoing Salesforce issues
Support the delivery of operational priorities projects in technology
Help track actions, risks, and deliverables to ensure effective follow-up and completion
Data, Reporting and Analysis
Support the preparation of reports, dashboards, and operational updates
Assist in gathering and maintaining data to support business decision-making
Ensure information is accurate, up to date, and presented clearly
Stakeholder and Communication Support:
Support communication between teams, ensuring information is shared clearly and efficiently
Making sure the tickets assigned are up to date on JIRA Board and service desk with complete analysis and resolution
Provide support in responding to internal and external queries where appropriate on the service desk Salesforce tickets
Administrative and Process Support:
Provide general administrative support including document management, record keeping, and coordination tasks
Support the development and improvement of internal processes and procedures
Assist with compliance-related activities and ensure accurate record keeping
Apprenticeship Responsibilities:
Complete all requirements of the Software Developer apprenticeship programme
Attend and actively participate in training sessions, workshops, and reviews with the training provider
Maintain a portfolio of evidence demonstrating learning and development
Apply learning in the workplace to develop competence in Software Developing
Take responsibility for personal development and progression throughout the apprenticeship
TRAINING AND DEVELOPMENT:
Undertake a Level 4 Software Developer Apprenticeship (or equivalent)
Receive a minimum of 20% off-the-job training, including study time, workshops, and learning activities
Be supported by a dedicated line manager and apprenticeship provider
Participate in regular progress reviews and feedback sessions
Develop core competencies in communication, organisation, problem-solving, and tech processes
TDS Values:
Must be able to identify with the aims and objectives of TDS including TDS’s Values:
Customer Excellence
Teamwork
Making a difference
Fairness
Equal Opportunities
Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.Training:Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent software developers, working across the front-end, logic and data layers.
Apprentices develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment, and maintenance.
The apprentice will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Software Developer apprenticeship:
BCS Level 4 Diploma in Software Development Methodologies CertNexus Cyber Secure Coder
Industry recognised certification in one of Java, Python or C#
Key areas covered are:
Software Development Lifecycles
Effective Team Working
Problem Solving
Logic and data structures
Sorting & Searching algorithms
Critical sections and race conditions
Relational and non-relational databases
Software designs and functional or technical specifications
Software testing frameworks and methodologies
Training Outcome:Career Development:
This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within Technology or other areas of the organisation.Employer Description:We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Software Developer Apprentice.
This role sits within the Head of Salesforce delivery and will support the existing BAU team and inhouse Salesforce lead projects. You will gain exposure to a wide range of tech related activities, including administrative coordination, stakeholder support, reporting, and process improvement.
Alongside your day-to-day role, you will work towards a recognised Level 4 Software Developer Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in IT.
You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.
The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Willingness to learn,Prioritise workload,Aptitude and logic writing,Excellent in non-verbal skills,Ability to manage tasks,Proactive & positive attitude,Able to take direction,Able to work independently,Reliability,Good time management,Flexibility and adaptability....Read more...
