Assistant Front Office Manager | Luxury Resort | Cyprus | €1,500–€1,700 Net + AccommodationI’m recruiting an Assistant Front Office Manager for a luxury resort in Cyprus. This role supports the Front Office leadership team and plays a key part in delivering a smooth, professional, and welcoming guest experience across all arrival and departure touchpoints.This position suits someone hands-on and service-driven, ready to take the next step in a resort environment.Perks & Benefits
€1,500–€1,700 net monthly salaryAccommodation and airport transfers providedOpportunity to grow within a luxury resort operationImmediate start available
Your Experience
Previous experience in Front Office or Guest Services within a Greek or Middle Eastern luxury resort environment is essentialStrong operational understanding of front office proceduresConfident communicator with a guest-first mindsetFluent English and Greek requiredBasic Russian an advantage
Your Responsibilities
Support daily Front Office operations and shift managementAssist in supervising front office team members and ensuring service standardsHandle guest requests, issues, and complaints professionallyEnsure smooth check-in and check-out processes during busy periodsSupport training and onboarding of new team membersWork closely with other departments to ensure seamless guest journeys
If you are interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Director of Rooms – Luxury 5* Hotel, Central LondonSalary: NegotiableLocation: Central LondonAn outstanding opportunity has arisen for a polished and experienced Director of Rooms to join a prestigious 5-star luxury hotel in Central London. We are seeking a true Rooms Division expert, a leader who lives and breathes exceptional guest experience and operational excellence across Front of House and Housekeeping.This role would suit either an established Director of Rooms or a strong Executive Head Housekeeper / Front Office Manager ready to step up into a broader strategic leadership position.Responsibilities:
Oversee the full Rooms Division including Front Office, Concierge, Front Office, Housekeeping, and Laundry.Drive flawless guest journeys, ensuring 5* luxury standards are consistently exceeded.Lead, inspire, and develop large, high-performing teams with a strong service culture.Maintain and enhance Forbes / LQA standards where applicable.Manage departmental budgets, payroll, forecasting, and cost control.Collaborate closely with the General Manager and Executive Committee to deliver overall hotel performance.Ensure operational compliance, brand standards, and health & safety excellence.
Requirements:
Proven leadership experience within a luxury 4* and/or 5* hotel environment.Deep expertise in Front of House and/or Housekeeping operations.Strong understanding of luxury service standards and attention to detail.Commercial awareness with experience managing budgets and KPIs.A visible, hands-on leader who leads from the front and inspires excellence.Impeccable presentation and communication skills.....Read more...
Rooms Division Manager | Luxury All-Inclusive Resort | Durrës, Albania | €2,500–€3,000 Net + AccommodationI’m recruiting a Rooms Division Manager for a luxury all-inclusive resort in Durrës, Albania. This role is ideal for an experienced Front Office Manager ready to take on broader operational responsibility across Guest Services, Front Office, Housekeeping, and Maintenance.You’ll lead multiple departments to ensure seamless operations, exceptional guest experiences, and smooth coordination across the resort’s day-to-day functions.Perks & Benefits
€2,500–€3,000 net per monthAccommodation, meals, and transfers provided on-siteOpportunity to manage multiple departments in a fast-paced luxury resortCareer growth in a high-profile all-inclusive property
Your Experience
Previous experience as a Front Office Manager in an all-inclusive luxury resort or hotel environmentHands-on operational expertise across guest services, housekeeping, and maintenanceStrong leadership, organisational, and problem-solving skillsFluent English required; other languages (Albanian, Russian, or German) advantageousExperience in Mediterranean or all-inclusive resorts preferred
Your Responsibilities
Oversee Front Office, Guest Services, Housekeeping, and Maintenance teamsEnsure smooth check-in/check-out procedures and a high standard of guest experienceMaintain operational efficiency across all rooms division departmentsImplement procedures and best practices for service consistencyLead, train, and mentor a multi-department team
This role is based on-site at the resort, with full responsibility for operational delivery and guest satisfaction.For more information or to apply, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Front Office Manager | 5 Luxury Resort in the MediterraneanThe PropertySet against the backdrop of the Mediterranean, this 5-star property is a benchmark for luxury and scale. With over 300+ bedrooms and an international clientele, they blend the warmth of Mediterranean hospitality with the rigorous precision of global luxury standards.They are currently seeking a dynamic, seasoned Front Office Manager to lead the department.The RoleAs Front Office Manager, you will be the heartbeat of the hotel’s operations. You will lead, inspire, and develop an international team of 20 professionals, ensuring that the guest journey - from pre-arrival to departure - is seamless, personalized, and reflective of a true 5-star experience.
Strategic Leadership: Manage the daily operations of the Front Desk, for a high-volume, 300+ room environment.Standard Bearer: Maintain and elevate service levels in line with Forbes 5* Standards and/or international 5-star benchmarks.Team Development: Mentor a diverse, multicultural team of 20, fostering a culture of excellence and professional growth.System Expertise: Drive efficiency through OPERA, ensuring guest data, key info and billing are managed with absolute precision.Guest Centricity: Act as the primary point of escalation for guest feedback, turning challenges into opportunities for "wow" moments.
The Profile
The Experience: You have a proven track record as a Front Office Manager in a 300+ room 5-star hotel.Luxury Pedigree: Direct experience within a Forbes 5* rated or high-end 5* luxury international environment is essential.The Manager: You are a natural leader with experience managing large, international teams and a passion for multicultural work environments.Technical Proficiency: Expert-level knowledge of OPERA Cloud/V5 is required.The Personality: You are resilient, ultra-organized, and possess that specific Mediterranean flair for hospitality combined with a "perfectionist" mindset.Languages: Fluency in English is mandatory; other languages are advantagous.
Package & Benefits
Salary: €3,000 – €4,000 Gross per month (depending on experience).Opportunity to work in a world-class destination with a prestigious international team.Career progression opportunities within a global luxury group
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Rooms Division Manager | Luxury Resort | Cyprus | €2,600–€2,800 Net + AccommodationI’m searching for an experienced Rooms Division Manager to join a luxury resort in Cyprus. This is a hands-on operational role overseeing Front Office and Rooms operations, leading a large team and ensuring high standards across the guest journey.This role suits a strong operator with a practical mindset who thrives in a busy resort environment and enjoys leading from the front.Perks & Benefits
€2,600–€2,800 net monthly salaryAccommodation and airport transfers providedLong-term growth within a resort environmentImmediate start available
Your Experience
Minimum 2 years’ experience in a Rooms Division, Front Office, or Operations within a Greek or Middle Eastern luxury resort environment is essentialStrong understanding of rooms operations within a resort settingHands-on leadership style with a strong operational focusComfortable managing large teams (120+ staff)Fluent English requiredRussian, German, or Greek an advantageEU passport required
Your Responsibilities
Oversee Front Office and Rooms Division operationsLead, motivate, and structure a large operational teamEnsure smooth daily operations and high guest satisfactionWork closely with senior management on operational performance
If you are interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Assistant Guest Services Manager | Luxury Resort | Cyprus | €1,500–€1,700 Net + AccommodationI’m looking for an Assistant Guest Services Manager to support guest experience operations at a luxury resort in Cyprus. This role is heavily guest-facing and ideal for someone passionate about service delivery and resort-style hospitality.You’ll work closely with the Guest Services Manager to ensure guests receive a consistently high-quality experience throughout their stay.Perks & Benefits
€1,500–€1,700 net monthly salaryAccommodation and transfers includedStable role within a luxury resort environment
Your Experience
Background in guest services, front office, or concierge-style roles within a Greek or Middle Eastern luxury resort environment is essentialStrong interpersonal and problem-solving skillsComfortable handling guest feedback and service recoveryFluent English and Greek requiredBasic Russian beneficial
Your Responsibilities
Support daily guest services operations across the resortAssist with guest enquiries, special requests, and complaintsHelp maintain high service standards in all guest-facing areasLiaise with Front Office, F&B, and other departments to resolve issuesSupport the Guest Services Manager with team coordination and coverage
If you are interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Hotel Manager | Luxury All-Inclusive Resort | Albania | €4,300Net + Bonus + Full BoardI’m recruiting a Hotel Manager for a large-scale, luxury all-inclusive resort in Albania. This is a senior operational leadership role with full responsibility for day-to-day hotel performance, service quality, and guest experience.The role is operationally focused, overseeing rooms, front office, food & beverage, and overall service delivery, while working alongside senior leadership.Perks & Benefits
€4,300net monthly salary (dependent on experience)10% performance-based bonusAccommodation and full board provided on siteLive-in role at a remote resort location
Your Experience
Senior operational leadership experience within 5-star luxury all-inclusive resortsStrong background across rooms, front office, and F&B operationsProven ability to manage large, diverse resort teamsFluent English essential; Albanian or Spanish an advantageQuality-driven, structured, and hands-on leadership styleComfortable living and working on-site in a remote environment
Your Responsibilities
Oversee daily hotel operations and service standardsDrive guest satisfaction, consistency, and quality across the resortCoordinate closely with F&B and kitchen leadershipLead, support, and develop department heads and operational teamsEnsure a seamless, high-quality guest experience throughout the property
If this sounds of interest, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Title: Director of Rooms Operations Location: Sylacauga, AL Salary: $80,000 - $100,000 + Benefits + PTO + 401(k) + Relocation AssistanceOverview: I’m hiring on behalf of a luxury client, and helping them hire for a Director of Rooms Operations who will lead Front Office, Housekeeping, Laundry, and Guest Services to deliver a seamless guest experience. Reporting to the General Manager, this role drives operational excellence, team performance, and financial results across all Rooms divisions.Key Responsibilities:
Oversee daily operations to ensure consistent, high-quality guest service.Recruit, train, and develop a motivated, service-focused team.Monitor budgets, payroll, and productivity to meet financial goals.Ensure compliance with safety, sanitation, and security procedures.Conduct inspections, coordinate maintenance, and recommend operational improvements.Address guest concerns promptly and maintain exceptional satisfaction standards.
Qualifications:
Bachelor’s degree in Hospitality Management, Business, or related field.Strong experience in Front Office, Housekeeping, Laundry, and Guest Services.Proven leadership and team-building skills.Financial acumen with experience in budgeting and forecasting.Excellent communication, problem-solving, and organizational abilities.Flexibility to work evenings, weekends, and holidays as needed.
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Guest Services Manager | Luxury Resort | Cyprus | €1,800 Net + AccommodationI’m searching for a Guest Services Manager to lead guest experience operations at a luxury resort in Cyprus. This is a leadership role responsible for overseeing guest-facing teams and ensuring exceptional service standards across the property.This role suits a confident, service-led manager who enjoys being visible on the floor and leading by example.Perks & Benefits
€1,800 net monthly salaryAccommodation and transfers providedLong-term opportunity within a luxury resort
Your Experience
Proven experience in Guest Services, Front Office, or similar leadership roles within a Greek or Middle Eastern luxury resort environment is essentialStrong people management and guest relations skillsConfident handling complex guest issues and service recoveryFluent English and Greek requiredRussian an advantage
Your Responsibilities
Lead and motivate guest services and front-of-house teamsOversee the full guest journey, ensuring consistent service standardsManage guest feedback, complaints, and service recoveryWork closely with senior management to improve guest satisfactionEnsure teams are well-trained, engaged, and service-focused
If you’re interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
Accommodation Manager - Galway - €50-52K+Bonus
MLR is recruiting an Accommodation Manager on behalf of a highly regarded luxury hotel with a strong reputation for quality and professionalism.
This is a fantastic opportunity to join a well-established and ambitious property, known for high standards and a supportive working environment. The role will be responsible for the effective management of the accommodation operation, working closely with Front Office and Housekeeping to ensure consistently excellent presentation, cleanliness, and guest service. You will take ownership of rotas, budgets, purchasing, and departmental financial performance, playing a key role in maintaining standards while managing costs and efficiencies.
This position offers genuine scope to develop within a respected hotel and be part of a team that takes real pride in what they do.
For more information, please submit your CV below....Read more...
Hotel ManagerCOREcruitment Ltd Innsbruck, Tyrol, Austria (On-site)SaveApplySalary: €60.000- €62.000Languages: German fluent and EnglishStart: AsapDo you see yourself as a supportive leader and enjoy guiding an international team with empathy and hands-on presence?Then this Hotel Manager role in Innsbruck could be your next step.This hybrid lifestyle property combines the best of hostel, hotel and community space, attracting urban explorers, digital nomads and groups from all over Europe.Your responsibilities
Lead the day-to-day operation of the hotel and a team of up to 20 people to create unforgettable guest experiences in a relaxed, lifestyle-driven environment.Coordinate all operational areas (Front Office, F&B, Maintenance) as well as outsourced services (e.g. Housekeeping) to ensure smooth and efficient hotel operations.Implement initiatives to continuously improve guest satisfaction, online reputation and review scores.Recruit, onboard and develop team members, building a diverse, engaged and performance-oriented team culture.Shape and develop the team together with the Assistant Hotel Manager, with a clear focus on structured onboarding ahead of (re)openings and seasonal peaks.Oversee renovation and construction activities prior to (re)opening, ensuring that timelines, standards and safety requirements are met.Ensure company quality standards are met and continuously improved, with a strong eye for cleanliness, maintenance and guest journey.Take full responsibility for budgeting, cost control and achievement of financial targets at property level.Work closely with central functions (Sales, Marketing, Revenue Management, Finance, HR) and the regional leadership team to align commercial and operational strategies.
Your profile
At least 2 years of management experience in lifestyle hotels, hostels or hybrid concepts in a German-speaking environment.Completed vocational training or degree in Hotel Management, Tourism or a related field.Passionate people leader with excellent relationship- and stakeholder-management skills and a collaborative, servant-leadership approach.Open to change and growth, seeing transformation as an opportunity for personal and professional development.Willing to challenge the status quo, inspire your team and drive continuous improvement together.Strong commercial mindset: committed, solution-oriented and entrepreneurial in your day-to-day decisions.Solid knowledge of front-office systems (e.g. SIHOT, ASSD, Fidelio) or the ability to learn new PMS systems quickly.Excellent German skills (minimum C1) and very good English; additional languages are an advantage.
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Answer phone calls and respond to customer emailsGreet customers professionally and assist them in person
Work with the Customer Service Manager to price jobs and prepare quotes
Prepare job sheets and invoices accurately
Maintain an organised and tidy office and front-of-house areaSupport the team with general administration tasks
Advanced business administration and office skills
Customer service techniques for both phone and face-to-face interactions
How to work with pricing, quotes, and invoicing in a small business
Organisational and IT skills including Word, Excel, and email management
Training:
Structured Level 3 apprenticeship training, with 2 sessions per week studing with Leeds City College (Print Works Campus).
Hands-on experience in business administration and customer service
Supportive, small-team environment
Training Outcome:
A full time permanent contract is highly likely upon completion of the apprenticeship
Employer Description:Motor Marque Ltd. is a small, friendly garage specialising in MOTs, servicing, and repairs. We pride ourselves on excellent customer service and keeping our business running smoothly.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
CSA Fit Out Manager
Hanau, Germany
€75,000 - €80,000 + Accommodation + Package + Holidays + Career Progression + Immediate Start
Join a high-performing, fast-growing contractor delivering complex, high-value (€100m+) mission-critical construction projects across Europe. This is a strong opportunity for an experienced CSA Fit Out Manager to take ownership of internal and external fit-out delivery on technically demanding builds within the data centre, pharmaceutical and advanced manufacturing sectors.
You’ll be part of a site-based construction team trusted by blue-chip end clients, operating in an environment where quality, safety and coordination are critical to success. The role offers long-term project stability, structured support and clear progression on major international projects.
In this position, you’ll be responsible for managing CSA fit-out works from early design coordination through to completion and handover. Working closely with the Project Director, construction, commercial and design teams, you’ll ensure packages are fully coordinated, safely delivered and aligned with programme and quality expectations.
This is a site-based role on a major confidential project. Candidates must be comfortable working in a live construction environment with multiple subcontractors and interfaces.
Your Role as CSA Fit Out Manager Will Include:
Taking overall responsibility for the delivery of CSA fit-out works on site
Ensuring high standards of health, safety and quality are maintained throughout construction
Coordinating design information and scopes of work ahead of procurement and installation
Managing CSA subcontractors through mobilisation, delivery and completion
Overseeing a broad range of fit-out packages including partitions, ceilings, finishes, fire protection, glazing, doors, secondary steel and office areas
Planning and sequencing works to align with the wider construction programme
As a CSA Fit Out Manager, You Will Have:
Previous experience delivering CSA or architectural fit-out works on major construction projects
Strong technical understanding of building finishes and structural interfaces
A safety-first approach embedded in daily site operations
Experience coordinating multiple subcontractors in a fast-paced environment
Understanding of the full construction lifecycle on complex projects
Keywords: CSA Fit Out Manager, CSA Manager, Fit Out Manager,Data Centre Construction, Pharmaceutical Projects, Mission-Critical Builds,Architectural Fit Out, CSA Packages, Building Finishes,Walls Floors Ceilings, Firestopping, Internal Glazing,Doors Internal External, Secondary Steel, Screeding,Office Fit Out, Front of House, Commercial Interiors Subcontractor Management, Site Coordination, Programme Delivery,Design Coordination, Technical Submittals, Benchmark Installations,Quality Assurance, Snagging, Defects Management,EHS Compliance, Site Safety, Construction Quality....Read more...
Rooms Division Trainer | Forbes 5-Star Luxury in Mediterranea The OpportunityAre you a master of the "Gold Standard" in hospitality? We are proud to introduce a brand-new, strategic role within our client’s leadership team: Rooms Division Trainer. This is not just a training role; it is a position designed for a visionary manager-educator who lives and breathes the Forbes 5-Star ethos and is passionate about crafting unforgettable guest experiences through technical and emotional excellence.As the architect of their service standards across Front of House, Guest Services, and Housekeeping, you will be responsible for bridging the gap between operational efficiency and the "CST" (Customized Service Training) focus that defines their brand.The Role
Lead the Standard: Serve as the property expert on Forbes 5-Star standards, ensuring every interaction and service provided across the Rooms Division exceeds international benchmarks.Innovate & Educate: Design and deliver high-impact training programs for FOH and Housekeeping, focusing on both technical precision and the "art of the experience."Operational Excellence: Utilize your Sigma Belt certification to analyze workflows, improve efficiency, and ensure that luxury never comes at the cost of agility.Customer Service Focus: Drive a culture of "Customized Service," empowering our teams to anticipate needs and create bespoke moments for every guest.New Position Creation: As this is a new position, you will have to put things in place working closely with the Rooms Division Manager, Executive Housekeeper and GM.
The Profile
The Expert: Deep, practical knowledge of Forbes 5-Star Standards is non-negotiable. You understand not just the what, but the why behind every requirement.The Architect: You hold a Sigma Belt certification and have a proven track record of using data and process improvement to elevate service levels.The Trainer: You have extensive experience in Front Office or Rooms management within a 5-star environment. You are a natural educator and love driving teams to new heights.The Visionary: You are obsessed with "Guest Experience" and have the charisma to inspire a diverse team to reach peak performance.Languages: Fluent in English (oral and written)
Package & Benefits
Salary: €3,500 – €4,000 Gross per monthBonus: Performance-based annual bonus.The chance to define a brand-new role in one of the world's leading luxury hotels.Continuous professional development and career progression within a global network.
If you are interested, please send me your CV directly to Beatrice @ COREcruitment.com....Read more...
Guest Experience Manager - Iconic Luxury Five-Star Hotel, LondonLocation: LondonSalary: £50,000We are seeking an exceptional Guest Expereince Manager to join the leadership team of one of London’s most iconic luxury five-star hotels.This is a highly visible, guest-facing role with a strong emphasis on delivering an exceptional, highly personalised experience for all suite guests, ensuring they feel recognised, valued and impeccably cared for throughout their stay.As Guest Experience Manager, you will oversee the day-to-day operations of the Guest Experience team, ensuring every arrival, departure and interaction reflects the highest standards of five-star hospitality. A key focus of this role is the end-to-end journey of our suite guests, from pre-arrival planning and bespoke in-stay experiences to seamless departures and thoughtful follow-up. You will act as a senior ambassador for the hotel, building genuine relationships with VIPs, repeat guests and high-profile clientele.Responsibilities
Lead, motivate and developthe Guest Experience team Personally oversee and enhance the experience of all suite and VIP guestsEnsure flawless guest journeys from pre-arrival to post-departureAct as the senior point of contact for suite guests, VIPs and special requestsResolve guest concerns with discretion, empathy and efficiencyDrive luxury service standards aligned with the hotel’s brand and reputationWork closely with Housekeeping, F&B and Reservations to deliver seamless, personalised experiences for suite guestsSupport recruitment, training and development, with a particular focus on intuitive, anticipatory service
Requirements
Proven experience in a Guest Services, Front Office management role within a luxury five-star hotelDemonstrated experience working with suite-level, VIP or UHNW guestsA genuine passion for bespoke, detail-driven hospitalityImpeccable communication skills and a warm, confident leadership styleCalm, polished and solutions-focused under pressureA natural host with a strong understanding of luxury expectations....Read more...
Job Title: Business Development Manager - Up To £200k Potential OTEDepartment: Business DevelopmentReports To: Head of SalesLocation: Remote (with occasional office visits)Employment Type: Full Time COREcruitment are working with a disruptive, fast-growing facilities management service provider, transforming traditional approaches in the sector through technology-led, cost-effective solutions.We are seeking a Business Development Manager to drive growth by identifying and securing new business opportunities in line with their strategy. This role is ideal for a self-motivated, target-driven individual who thrives on building relationships, leading from the front, and delivering results. Key Responsibilities:
Drive new business through consultative selling, negotiation, and closing high-value opportunitiesBuild and maintain relationships within strategic target sectorsIdentify and develop customer opportunities nationally, nurturing client relationships to add value and expand the portfolioTake ownership of your success by delivering sales excellence and proactively developing opportunities and relationshipsAct as a brand ambassador, raising company awareness and positioning the organisation as the preferred supplierCollaborate with bid, estimating, and operations teams to develop innovative, competitive service solutions, presented through tenders and client meetingsManage the handover from Sales to Operations to ensure successful contract mobilisationMaintain accurate and up-to-date CRM records
Skills & Qualities:
Strong experience in solution-based and consultative selling, with market intelligence capabilitiesAmbitious, enthusiastic, and motivated to drive personal and company growthExperienced in leading tenders, negotiating, and closing dealsAcute market knowledge with confidence derived from proven experienceSkilled at networking with senior decision-makers and developing pipelines within strategically targeted industries
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As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:
Assist with organising and scheduling appointments, meetings, and events
Manage incoming and outgoing correspondence, including emails, letters, and phone calls
Maintain electronic and paper filing systems, ensuring documents are organised and accessible
Prepare reports, and other documents as required by the team
Assist with data entry, record-keeping, and database management tasks
Provide general administrative support to colleagues, such as photocopying and filing
Collaborate with team members on special projects or initiatives as needed
Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration
Assist in the booking and organisation of school trips
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the school.Training:Business Administrator Level 3.
The apprentice will have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Inglehusrt Junior School - We are a medium-sized junior school for children aged 7-11 in inner-city Leicester, serving a rich and diverse community. The role is to work alongside the Business Manager and Welfare Manager in the front office, assisting with administrative tasks and responding to parents and carers (via email, telephone and face-to-face).Working Hours :Monday - Friday term time only (plus 1-week; 40 weeks in total) 8.15am - 3.30pm (minus half an hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity’s values
About You:
Essential:
Previous retail leadership experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Passion for sustainability and social impact
Experienced gained within a charity retail setting would be advantageous
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity’s values
About You:
Essential:
Previous retail leadership experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Passion for sustainability and social impact
Experienced gained within a charity retail setting would be advantageous
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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The successful individual will:
Work towards a BSc (Hons) degree in Supply Chain Management. This involves block release training at Sheffield Hallam University for theoretical knowledge, which will pair with your on-the-job experience within this placement
Master the Operation through hands-on placements across different logistics functions. You'll learn exactly how we handle stock, maintain our fleet, and coordinate complex home deliveries
Develop Leadership Skills on the front line, taking responsibility for managing warehouse teams and delivery experts to keep our safety high and deliver moments that matter
Improve How We Work, finding ways to make our processes simpler-from making routes more efficient to giving customers better service. You’ll have a genuine chance to make a real impact
Collaborate with fellow apprentices on strategic projects to demonstrate knowledge, apply experience, and create delivery moments that matter
Key Responsibilities:
Placements will be initially assigned by The Sofa Delivery Company. Later placements will be developed with your needs and ambitions in mind. Options include:
Customer Delivery Centre (CDC) Warehouse: Supporting the Shift Manager, responsible for meeting all customer needs safely and efficiently, and leading teams to achieve Warehouse KPIs
Customer Delivery Centre (CDC) Transport: Supporting the Shift Manager, responsible for an effective and compliant transport department, engaging with drivers and managing performance
National Sort Centre/Home: A combination of the above roles, operating within a different model
Transport Compliance: Working within the compliance team to ensure legal and regulatory standards across the network
Grow (Commercial Operations): Engaging with our external clients to deliver outstanding service
Optimise or Evolve Projects: Joining the Innovation team to work on our in-year or future strategic projects
Training:Supply Chain Leadership Professional (integrated degree) Level 6.Training Outcome:The successful completion of this programme is designed to lead to Future Leadership roles in supply chain management within The Sofa Delivery Company.Employer Description:At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Which is why we’re on a mission to be the best two-person delivery company around. Whether you’re in the warehouse, out on the road, in our head office, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Problem solving skills,Analytical skills,Initiative,Resilient,Leadership Potential....Read more...
Log calls/ jobs on the helpdesk ERP system
Allocating work orders to the reactive engineering team
Placing product orders with the approved supply chain
Ensure all protocols, policies and procedures are met within the Helpdesk ERP system
Taking ownership for the PPM schedule & Reactive maintenance jobs
To ensure all tasks are completed in line with the associate KPI’s / SLA’s
To ensure 100% Portal compliance in line with individual client’s requirements
To ensure engineer / service reports are completed
Tracking jobs progress against predetermined KPI’s including response times
Updating assets history from external work record sheets
Regularly cleanse and refresh the electronic asset register to reflect the following
Asset/plant replacement & equipment
Disposal details of assets/plant & equipment
Warranty details
Location of plant & equipment
Suppliers & installers details
To initially deal with front-line complaints and service-related issues arising from reactive and planned works – reports to line manager – log complaints, monitor and process toward remedial and resolved outcomes
To provide general administrative support including, filing, document distribution, word processing, spreadsheets, data-base services/maintenance, ERP reports
Training:
Level 3 Business Administrator Apprenticeship Standard at workplace/day release at Northumberland Skills Campus
English and matha Level 2 functional skill if required
Training Outcome:
Full time employment within the company
Employer Description:CMS was established in the North East of England in 2000 by Neil and Nic Smith, both experienced engineers. Neil trained as a marine engineer working off-shore, and after university in Sheffield Nic went through the Mars Graduate Program and managed one of their largest production facilities.
The visionary brothers saw an opportunity to develop the company beyond its Northern heartlands and into a nationwide business, delivering a fantastic service throughout the country.
They invested significantly throughout the business, in senior management appointments, back office support, IT infrastructure, the HQ premises and most importantly a nationwide network of directly employed engineers.
This has allowed CMS to win significant contracts from large national businesses who appreciate having a single point of contact when it comes to the operation and compliance of their diverse property portfolios.Working Hours :Monday– Friday 8:30am to 4:30pm You will have a 30 minute lunch break.
37 hours 30 minutes a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
