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Product Support Representative

JOB DESCRIPTION Job Title: Product Support Representative Location: Vernon Hills, IL Department: Product Support Reports To: Manager, Product Support Group Direct Reports/Manages others: No Weekly Hybrid Schedule: Monday- Wednesday are in office workdays for the team, Thursday and Friday are remote workdays. Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. Summary: As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs. Responsibilities: Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues. Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs. 3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 9 paid holidays and two floating holiday per year. We also offer a 401(k) plan after three months of employment. Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...

Beauty PR Account manager

We have a great opportunity at an award-winning consumer PR agency based in Bristol. They're looking for a PR Account Manager with five+ years of agency or in-house experience to join the PR team, working across the agency’s portfolio of lifestyle clients. You’ll get the opportunity to be involved with household brand names while building your strategic PR and comms skills in a close-knit team of supportive colleagues and clients. They're a nice bunch of peeps with a lovely bunch of clients. It’s our people that make the agency a great place to work and you’ll want to contribute to our culture. We're looking for someone who is approachable, friendly, curious, and - it goes without saying - talented. We don't settle for average - neither do our clients - so here’s what we need you to bring to the table (along with the biscuits and dog-patting skills...): KEY COMPETENCIESStrategic ThinkingThe press release is dead(ish). You'll be able to share how you've identified opportunities for delivering the client message outside of the norm and on multiple platforms. You'll also know that outcomes not outputs are what count, and be able to measure them.Commercial InsightWe need to know that you can spot a client's key issues and competitive advantage - the magic that sets them apart - with ease. We want to see how you helped identify the opportunities and activities required to capitalise on this insight.Creative ThinkingCreativity is in your DNA and you'll be able to explore different avenues for a client based on a brief and budget. Plus, you'll be a positive cheerleader for junior colleagues when it comes to creative thinking, helping them challenge a brief and be bold in their ideas. We're only as good as the team around us (if we all want a holiday, that is).CopywritingYou'll be a whiz with words (with one eye on the AI robots) and be able to communicate in simple, concise copy that is relevant to the reader. We believe that brevity is an art form. Presentation SkillsYou'll be good with words on paper and - crucially - in person. Whether it's pitches or informal client meetings, ChatGPT has nothing on your personality and professional insight.Trouble ShootingClients and colleagues will feel confident in your expert, friendly hands. They'll know that any problems are being given due attention and that your counsel will be timely, honest, and considered. You'll have our support because we have yours. Always.ResultsYou'll have nailed the other 6 requirements, so this is a mere formality ;-)EXPERIENCEFive+ years’ experience in a consumer PR role (agency or in-house) excluding internships or work experience placements.Direct client management experience, helping steer strategic recommendations alongside developing trusted and friendly relationships with decision-makers.Beauty, fashion, or interiors experience is a prerequisite.BENEFITSCompetitive salary + quarterly bonus (10% of salary)30 days holiday per year + bank holidays and Christmas closure.Hybrid working and flexible working hours.Comprehensive health insurance with GP accessParent and carer supportPaid training and developmentCompany away days, seasonal outings, and birthday vouchers.In-office perks (from a full fridge to monthly team lunches) ....Read more...

Commercial Account Executive (German Speaking)

£43,000 + Bonus + Hybrid Working + Superb Benefits In order to build sustainable, mutually respectful and honest relationships with our client’s distributors in the DACH region, a German speaking Commercial Account Executive is required to join a leading supplier of textile accessory brands to the business-to-business personalisation industry as part of a growing, employee centric team. As the home of four leading textile brands, each with their own unique identity and philosophy, our client has established themselves as the go-to brand for quality, innovative products in the rebrandable accessories market.The successful applicant will grow sales, through optimising commercial opportunities for each of our client’s brands, employing a mixed push & pull strategy across the supply chain, creating product demand and building brand strength. The ideal candidate will draw upon their previous experience in a similar client focused role, ideally with knowledge of distributor sales, to represent the customer internally and externally.Applications are encouraged from individuals with the ability to build strong commercial relationships and an understanding of the need for a flexible approach when working within an international distributor environment.Key Responsibilities Pro-actively supporting the team in achieving the overall objectives of the Commercial Department. Promoting a positive image of the company, at all times. This representation extends into the periods of travel and working away, encompassing all associated activities whether they be formal, informal, business meetings or social meetings. Be the principal point of contact to ensure positive outcomes for customer and client brands. Local language support, where appropriate, is a key determinant in driving successful relationship building and account management. Meticulous preparation for all pre-planned meetings is essential and expected. Typical sales growth activities that you will lead include new product ‘sell-ins’, sales performance reviews arranging events, shows and communication campaigns product training or creating product sampling opportunities. Working closely alongside other Commercial Team members to ensure when product training is delivered, whether to our customers, or their customers, it is to our high standard. You will maintain the customer account by liaising with our marketing department to ensure proper usage of our assets, with the sustainability and QC department to ensure any complaints or requests for certifications are handled efficiently, with Sales department to ensure any customers logistics, finance and purchasing issues are all addressed. Play a key role in planning for and executing pre and post-show set up. Attend major European trade events and shows, to build relationships with key stakeholders and increase our knowledge of the customer. Monitor competitor activity and build network with other non-competitive brands in the industry for purposes of feeding back market intelligence to the Head of Commercial. Feedback, accurately and in timely fashion, to Product Development department all new product ideas, improvements, and any shortfalls of current offerings, as collected from the market. Skills & Experience Fluent German language skills. Written and spoken. Must be willing to travel up to 30-35+ nights away per year. Excellent communication skills Strong organisation skills Business qualification i.e. NVQ, BTEC or degree in Business Administration or a similar field is desirable. Benefits 22 days holiday increasing with length of service Birthday off – Additional to your annual leave Private Healthcare Scheme Life Assurance x4 annual salary to the loved one(s) you have nominated Modern office space with free parking and free onsite electric vehicle charging points. This is a fantastic career development opportunity for an ambitious German speaking Commercial Account Executive, ideally with experience of distributor sales, to join a successful business at a time of impressive growth. A competitive, negotiable salary based on experience is on offer, in addition to a highly attractive company bonus and a fantastic employee centred benefits package. Apply now! ....Read more...

Administration Apprentice (36080)

A normal day would include: Learning how to list products on Shopify and not on the high street and any other platforms we partner with in the future Monthly stock takes Potentially some purchasing and buying in the future of gift items lie candles, chocolates, facemasks etc. Support on seasonal photo shoots for new ranges Support on data entry Customer outreach support Social media management Ad hoc duties may include – making refreshments if we have a client meeting, general office support, taking phone calls/messages, greeting visitors, support with DHL/Royal Mail post – incoming/outgoing, invoice support Occasional support may be needed on urban Bliss for holiday covers etc. where the brands overlap with the shared teams at time but primarily this would be a Parcel London specific role. Our previous apprentice Lauren Bourke who is now permanent supports on both brands Where we are a gifting company, there will be an element of picking and packing, and creating labels to send gifts out – tracking of all deliveries, and follow ups with customers if needed All of the above would have training provided, and we would start slowly and drip feed new tasks once original tasks have been mastered but above would be the ideal for someone to be managing. We need someone who is motivated, enthusiastic, has some experience on excel, word and computers in general. Social media personal experience would be a bonus but not required. Someone that is friendly, and likes gifting and working on nice, pretty products and is excited to work alongside an established start up brand. What you could go on to do: Working way up through further qualifications to continue through the team or joining another part of our team if they would like experience in those areas also. How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. On the job and practical training will be provided by JSK What will happen next: New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take Training Outcome: Possible progression within the company and progression onto the next level apprenticeship Employer Description:Established over 30 years ago beginning with a market stall, we are now a contract supplier to the UK high street as well as running our own in-house fashion brand and our own corporate gifting brand. We have an amazingly knowledgeable team of 30+ employees, 3 of them were previous apprentices who have been with us now for nearly 5 years. We hold regular socials, monthly sample sales, staff discount available for both brands, offer EAP+ provided by Bupa and offer an early Friday finish where work is completed.Working Hours :Monday to Friday 9am– 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Knowledge of Microsoft Office,Motivated,Enthusiastic,Friendly,Eager to learn ....Read more...

Corp Project Engineer - Mechanical

JOB DESCRIPTION Job Title: Corporate Project Engineer - Mechanical Location: Somerset, NJ Department: Corporate Engineering Reports To: Sr. Manager - Corporate Engineering Direct Reports/Manages others: No Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. JOB PURPOSE: The Corporate Project Engineer is accountable for leading strategic CapEx engineering projects within Manufacturing Operations with a focus primarily on Mechanical Engineering. This includes executing engineering projects for capital installations $200,000+, project management ownership from design through startup, and long-range technical planning and strategies for the business. The role also leads the creation and maintenance of engineering design specifications, guidelines, and standards. Principle Accountabilities: Responsible for capital project execution including equipment selection, justification, CapEx processing, purchasing, installation, and start-up support efforts Engineering Design - Assist in engineering design specifications and Techno-Economic Models including process design, P&ID, mass and energy balances, equipment sizing, and financial analyses (CapEx, OpEX, NPV) Support & bolster the Engineering Work Process providing strategic direction and support to build and enhance the work process Engineers within the team on large projects can be assigned specific portions of capital projects based on expertise and workload availability including project management, technical design of packaging equipment & paint making/processing equipment, and construction management. Project Management - Manage projects using the Engineering Work Process from conceptual design through successful startup transition to the local plant team. This includes managing budget, timeline, and deliverables to ensure projects meet established success criteria. Design - Recommend, and implement manufacturing systems that are designed for machine, human interaction, method/process, raw material & environmental variability. Design to incorporate Lean principles to improve reliability, ease of use & maintenance, minimize changeover times, and to minimize production losses. Construction Management - Manage contractors, technicians, skilled trades, and internal resources to safely install and startup manufacturing systems. This includes working with the plant operational teams on training, standard operating procedures, and identification of spare parts. Apply the Process Safety Management (PSM) regulations, building code, and NFPA fire code to capital projects and design specifications Manage external Engineering Firm resources on large capital projects Frequent interface with corporate staff, plant staff, operators, and maintenance personnel across a 3-shift operation Education/Experience Requirements: BS in Mechanical Engineering preferred. Chemical, Industrial, Manufacturing, Packaging, and Electrical Engineers with hands-on related experience will also be considered. 5 years Minimum in plant engineering support role with hands-on experience in engineering, process design, continuous improvement, troubleshooting equipment, project management and project start-up verification Demonstrated strong organizational, interpersonal, and technical communication skills, with the ability to lead and thrive in fast-paced, multitasking environments Commitment to safety, ethical behavior, and respect for people, ensuring adherence to industry standards, governmental regulations and company values Willingness to travel frequently to support capital project assignments. Travel will be variable, depending on ongoing project needs (~20-30%) From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and 2 floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...

3rd shift Wax Batch Maker/Extruder Operator

JOB DESCRIPTION GENERAL SUMMARY Make all intermediates and finished products by adding specific quantities of certain raw materials and/or intermediates to a batch tank or grinding mill according to a written formula using proper batch making techniques and safe methods. This position also requires application and monitoring of established quality procedures and methods for production batches. Compiles, tabulates and summarizes QC data for analysis. Prepares and offers constructive criticisms relative to variables and deviations from prescribed standards of quality. Maintains statistical records having to do with quality, nature and causes of defects. Expedites and follows up changes to allow for prescribed quality standards. Request raw materials for use in formulas. Position requires knowledge of batch making techniques, machinery operation, scales and meter use, and formula knowledge. PRINCIPLE DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned. Weigh and/or measure out quantities of solvents, resins, pigments (or dispersions), and additives into blending tanks or grinding mills according to a batch ticket. Tend mixing or grinding equipment and maintain control over time, heat, mix speed, etc. Upon batch completion, take product sample to QC Lab for QC checks. Check production batches by comparison to standards Make adjustments to batch as necessary Recheck batch after adjustments are made until product is within standard product specifications Use proper analytical tools to compare product to standard specs and to wet and/or dry samples Record results of comparison and record onto batch card Consult with Main Lab chemist on products more than 10% out of product specifications Upon approval of product record data onto Quality Control car and enter information into computer data base Consult QC manual for specific requirements for product analysis of production batches and customers special requirements Calibrate QC equipment as required Other duties as assigned by supervisor/manager Maintain work area in a neat and orderly fashion. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education No previous experience required Experience in Manufacturing, Filling Area strongly preferred Specific Knowledge, Skills, and Abilities Required Good math/measurement skills Good written and verbal communication skills Basic reading and comprehension skills Must achieve required color testing score Reasoning Ability Determine correct batch making procedures as instructed in initial training and described on batch ticket. Determine if raw materials are fit for use. Work without continuous supervision while completing assigned projects. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands to handle product and equipment and reach with hands and arms. The employee frequently is required to walk, sit, stoop, kneel and crouch. The employee must regularly lift and/or move up to 25 pounds, frequently lift/move up to 45 pounds, and occasionally lift/move 400 to 500 pounds with specially provided equipment. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment is representative of those an employee would encounter in a normal paint manufacturing facility while performing the job tasks listed in this job description. The employee is exposed to solvent vapors at well below the OSHA permissible exposure limit and when required, adequate personal protection equipment is required. KEY PERFORMANCE INDICATORS (KPI) Completing the number of batches required by the daily production schedule. Accuracy of completed batches. Satisfactory appearance of work area. Attendance and attitude. Apply for this ad Online! ....Read more...

Corp Project Engineer - Chemical

JOB DESCRIPTION Job Title: Corporate Project & Design Engineer Location: Pleasant Prairie, WI Department: Corporate Engineering Reports To: Sr. Manager - Corporate Engineering Direct Reports/Manages others: No Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. JOB PURPOSE: The Corporate Project & Design Engineer is accountable for providing engineering design specifications and standards as well as leading strategic CapEx engineering projects within Manufacturing Operations. This includes executing engineering projects for capital installations $200,000+, project management ownership from design through startup, and long-range technical planning and strategies for the business. The role also leads the creation and maintenance of engineering design specifications, guidelines, and standards. Principle Accountabilities: Responsible for capital project execution including equipment selection, justification, CapEx processing, purchasing, installation, and start-up support efforts Engineering Design Leadership - Develop and manage engineering design specifications and Techno-Economic Models including process design, P&ID, mass and energy balances, equipment sizing, and financial analyses (CapEx, OpEX, NPV) Support & bolster the Engineering Work Process providing strategic direction and support to build and enhance the work process Engineers within the team on large projects can be assigned specific portions of capital projects based on expertise and workload availability including project management, technical design of packaging equipment & paint making/processing equipment, and construction management. Project Management - Manage projects using the Engineering Work Process from conceptual design through successful startup transition to the local plant team. This includes managing budget, timeline, and deliverables to ensure projects meet established success criteria. Design - Recommend, and implement manufacturing systems that are designed for machine, human interaction, method/process, raw material & environmental variability. Design to incorporate Lean principles to improve reliability, ease of use & maintenance, minimize changeover times, and to minimize production losses. Construction Management - Manage contractors, technicians, skilled trades, and internal resources to safely install and startup manufacturing systems. This includes working with the plant operational teams on training, standard operating procedures, and identification of spare parts. Apply the Process Safety Management (PSM) regulations, building code, and NFPA fire code to capital projects and design specifications Manage external Engineering Firm resources on large capital projects Frequent interface with corporate staff, plant staff, operators, and maintenance personnel across a 3-shift operation Education/Experience Requirements: BS in Chemical Engineering preferred. Mechanical, Industrial, Manufacturing, Packaging, and Electrical Engineers with hands-on related experience will also be considered. 5 years Minimum in plant engineering support role with hands-on experience in engineering, process design, continuous improvement, troubleshooting equipment, project management and project start-up verification Demonstrated strong organizational, interpersonal, and technical communication skills, with the ability to lead and thrive in fast-paced, multitasking environments Commitment to safety, ethical behavior, and respect for people, ensuring adherence to industry standards, governmental regulations and company values Willingness to travel frequently to support capital project assignments. Travel will be variable, depending on ongoing project needs (~20-30%) From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and 2 floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...

Optical Assistant Apprenticeship

This is a fantastic and unique opportunity to embark on a journey towards a great career.   Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.   Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.   It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it?s perfect for those who love to make a real difference in other people's lives.   The duties within this role include:  Greeting customers in a professional and friendly manner as they enter the practice. Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision. Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements. Be able to explain the features and benefits of particular frames, using non-technical customer friendly language. Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses. Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort. Basic frame repairs. Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements . Ordering prescription glasses and contact lenses in for the customer. Correct completion of NHS paperwork and written records in-line with company procedures. Making follow up appointments for customers. Use a focimetre to find the prescription from spectacles. Communicate contact lenses suitability, features and benefits. Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing. Explaining offers and products to customers. Taking payments from customers. Being able to problem solve with basic optical concerns Understanding business KPIs and how they affect the practices profitability Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons. Optometry courses - carry out full eye examinations and issue prescriptions. Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course.  Practice ownership you could go into business yourself, partnership or franchise. Employer Description:Specialist optician in the heart of Lytham, our focus is on the each and every eye examination. Eye tests and examinations and contact lenses are our thing! From sourcing the most unique eyewear and contact lens products on the market to equipping the practice with state of the art diagnostic equipment we aim to stay at the forefront of the eyecare world. From Designer eyewear to NHS funded contact lenses we truly tailor our care for the individuals needs.Working Hours :Monday- 9am to 5pm Wednesday- 9am to 5pm Thrusday- 9am to 7pm Friday- 9am to 5pm Saturday- 9am to 4pmSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...

Optical Assistant Apprentice

This is a fantastic and unique opportunity to embark on a journey towards a great career. Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice. Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language. It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives. The duties within this role include:  Greeting customers in a professional and friendly manner as they enter the practice  Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision  Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements  Be able to explain the features and benefits of particular frames, using non-technical customer friendly language Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses Making adjustments to customers' spectacle frames using the correct tools to ensure stability and comfort  Basic frame repairs Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements   Ordering prescription glasses and contact lenses in for the customer Correct completion of NHS paperwork and written records in line with company procedures Making follow-up appointments for customers  Use a focimetre to find the prescription from spectacles Communicate contact lenses suitability, features and benefits Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing Explaining offers and products to customers Taking payments from customers Being able to problem solve with basic optical concerns Understanding business KPI's and how they affect the practice's profitability Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as:  Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit contact lenses  Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons  Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses  In-practice trainer - You could use your knowledge to train others Other non-clinical roles:  Practice Management you could complete a management course  Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers. From picking your new style to finding the right lenses, our friendly staff give simple, honest advice. We provide a personalised service throughout your eye care journey so you can leave feeling you and your eyes have been taken care of. After your appointment you'll be stepping out in confidence, looking good and feeling great.Working Hours :Monday-Friday 9am-5:30pm Learners will work 9:30am - 5pm 5 out of 7 and this is agreed between the candidate and the Store Manager upon interview. They will be require to work one weekend shift.Skills: IT skills,Organisation skills,Customer care skills,Team working ....Read more...

Product Manager - Mold & Mildew Platform

JOB DESCRIPTION Job Title: Product Manager - Mold & Mildew Platform Location: Vernon Hills, IL Department: Rust-Oleum US Product Management Reports To: Director, Product Management - Cleaners Direct Reports/Manages others: No Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week. Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. Now, as we look to the future, our Cleaners platform is a top priority. We are adding to our team to support our growth ambitions for our core household cleaning brands: Mean Green, Krud Kutter, Concrobium and Moldex. This role provides the opportunity to drive assigned brands in the consumer cleaning segment with an emphasis on Mold & Mildew category. Job Purpose Are you a passionate brand builder? A consumer-centric marketer with an entrepreneurial spirit who is energized by creativity? This is the role for you. You will manage a strategic digital-first brand and use consumer insights, category/competitive data, and business analytics to craft and implement breakthrough marketing initiatives that create a competitive brand advantage and supports the company's strategic and financial objectives. This position will develop brand strategy, new product innovation roadmaps, approve marketing communications, creative, and content. This position is part of the Cleaners platform and reports to Director, Product Management. Responsibilities Subject Matter Expertise Deep understanding of the consumer, category, product and emerging trends within Mold & Mildew category Experience with EPA registered products Familiarity with eCommerce and online merchandising a plus Brand Branding & Go-To-Market Strategy Drive commercialization and brand activation efforts working with cross-functional departments, including Communications and Trade. Partner with Insights team on market research and Category Management, available category reports to monitor competitive activity Partner with Strategic Communications & Demand Generation to develop brand-building, digital-first marketing campaigns Work closely with Sales team to align customer strategies Work closely with platform Digital Hub on Social Strategy to build assigned brand Product Portfolio Management & New Product Development Own current brand performance and actionable 1-3 year business plan Manage product line performance analysis, trends, insights and feedback to identify opportunities to promote and grow a winning brand portfolio Build business cases including market opportunity, investments, profitability and growth projections Manage new product launches through stage gate process Collaborate with the Pricing team to create and maintain the pricing strategy for the product, aiming at maximizing profitability while staying market competitive Lead insight-driven innovation to improve product range, collaborating with R&D, Operations, Sales, etc to ensure alignment with the brand strategy Qualifications Education: 4-year BS degree in business or engineering, with an MBA degree an advantage Experience: 5+ years of experience in brand management with product management experience in innovation/new product development; experience in consumer goods preferred A successful track record of driving profitable growth Analytic and strategic thinking, with ability to digest complex information and make data-driven decisions Strong financial acumen to analyze multiple aspects of product line performance, can successfully budget and forecast, and understand cost implications of decisions Ability to influence both formally and informally across functions Creative thinking and solution-oriented mindset Strong prioritization skills, and good judgment managing time against competing demands Empathy and good listening skills to understand audience and consumer needs Effective verbal communication and presentation skills: clear and concise writing, executive presence and can convey important or critical messages with the desired effect Proactive collaboration with others: able to build commitment, foster open dialogue, and supports diversity and input from all team members Integrity, commitment, moral courage, and values-driven behavior Ability to adapt to change and anticipate future needs Can-do attitude and the desire to go above and beyond From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Our hybrid work environment includes two (2) remote days/week. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...