Job Title: PPM CoordinatorLocation: Near Finsbury Park, LondonSalary: Up to £36,000 per annumContract Type: 12 month Fixed-Term Contract – with strong potential to go permanentWorking Hours: Full-time About the Role: We are currently seeking an organised and proactive PPM (Planned Preventative Maintenance) Coordinator to join our team based near Finsbury Park. This is a fantastic opportunity for someone with facilities or maintenance scheduling experience to take the next step in their career within a supportive and growing organisation. Starting on a fixed-term contract, this role offers the potential to become permanent for the right candidate. Key Responsibilities:Schedule and coordinate all planned preventative maintenance activities across a busy property portfolio.Liaise with internal teams, external contractors, and service providers to ensure timely and efficient delivery of maintenance works.Maintain accurate records of maintenance schedules, certificates, and compliance documentation.Monitor and report on maintenance performance, ensuring KPIs are met.Act as the central point of contact for PPM-related queries and support issue resolution.Support audits and ensure all work is completed in line with H&S regulations and industry standards. About You:Previous experience in a similar role within facilities management, maintenance coordination, or a related field.Strong organisational and administrative skills.Excellent communication and stakeholder management abilities.Proficient in using CAFM or maintenance scheduling systems.Detail-oriented with a proactive, problem-solving mindset. What’s on Offer:Competitive salary up to £36,000 per annumFlexible hybrid working options (following initial onboarding)Friendly, team-oriented environmentOpportunity to transition into a permanent roleExcellent transport links near Finsbury Park station Ready to apply?If you're an experienced coordinator looking for a new challenge in a dynamic environment, we’d love to hear from you. Submit your CV today!....Read more...
Temporary PPM Coordinator – Sidcup Location: SidcupRate: £15 per hourContract Type: Temporary (initial 4 weeks, with potential for extension)Working Hours: Full-time, Monday to Friday A large and well-established engineering company is seeking a Temporary PPM Coordinator to support their maintenance and facilities team at their Sidcup site. This is an excellent opportunity for an organised, detail-focused professional with experience in PPM coordination or a similar administrative role within facilities or engineering. As a key member of the team, you’ll be responsible for ensuring that all planned maintenance activities are scheduled, tracked, and completed efficiently—supporting compliance, safety, and operational effectiveness across the site. Key Responsibilities:Schedule and coordinate all PPM activities across the facilityLiaise with engineers, contractors, and internal teams to confirm job details and resolve any conflicts or delaysUpdate and maintain maintenance schedules and records, ensuring accurate and timely documentationMonitor task completion, flag overdue works, and support escalation processes where necessaryProvide administrative support, including report preparation and system updates using internal platformsRequirements:Previous experience in a PPM coordination, maintenance planning, or facilities support roleStrong organisational and time management skills with the ability to prioritise workloadsConfident communication skills, both written and verbalProficiency in Microsoft Office, particularly Excel; familiarity with CAFM or similar systems is an advantageProactive, detail-oriented, and capable of working independently in a fast-paced environmentAvailable immediately or at short noticeWhat’s on Offer:£15 per hour (paid weekly)Opportunity to work for a respected engineering company with a strong operational track recordExposure to a dynamic facilities environment with support from a professional teamConvenient Sidcup location with good transport connectionsPossibility of contract extension depending on performance and business needsTo Apply:Please submit your CV along with your availability. Suitable candidates will be contacted promptly, with interviews arranged quickly for those shortlisted. Immediate start available.....Read more...
Graduate Project Coordinator
Solihull
£36,000 - £40,000 + Travel Allowance + Holidays + Pension + Private Healthcare + Accommodation Covered (if required) + Immediate Start
Are you a recent engineering graduate looking to launch your career with a global leader in high-tech construction? Join a renowned main contractor delivering a landmark £100M+ projects across the UK. This office-based Graduate role offers a unique opportunity to work closely with senior engineers and project managers on the coordination and delivery of a cutting-edge facility. From day one, you’ll gain exposure to critical project stages, develop technical and commercial skills, and play a pivotal role in managing complex engineering workflows.
You’ll act as a key Project Coordinator for the Process Control System - liaising with stakeholders, managing documentation, reviewing designs, and ensuring the seamless execution of engineering solutions throughout the project's lifecycle. This organisation is a global powerhouse in delivering mission-critical infrastructure and high-tech construction projects, such as data centres and advanced manufacturing facilities. You’ll have the opportunity to work on other UK and international projects. A structured development plan is in place, enabling rapid progression toward roles like Project Engineer, Senior Engineer, and eventually Project Manager or Director. As a Graduate Project Coordinator You Will have:
A degree in Electrical Engineering, Mechanical Engineering, or Building Services Engineering
A proactive, solutions-driven mindset
Strong communication and organisational skills
Full UK driver’s licence (for future travel opportunities)
Your Role As a Graduate Project Coordinator Will Include:
Be office-based Monday–Friday (8am - 6pm), supporting the project team on technical and coordination tasks
Work with senior engineers to manage MEP (Mechanical, Electrical & Plumbing) systems design, documentation, and workflows
Liaise with contractors, suppliers, and internal teams to ensure project milestones are met
Gain exposure to project planning, technical submittals, quality control, and stakeholder communication
This is more than just a graduate job- it’s a launchpad for your career in engineering project delivery with a globally respected contractor. If you need further information please contact Dea on 07458163032.
Keywords: Graduate Engineer , Junior Engineer, Trainee Engineer, UK , civil engineering, tier one, main contractor, mechanical coordinator, construction, london, travel, junior project manager, coordinator, building services graduate, electrical engineering graduate, m&e, junior engineer, junior electrical, junior building services engineer, Harborne, Moseley, Kings Heath, Selly Oak, Digbeth, Jewellery Quarter, Brindleyplace, Edgbaston, Balsall Heath, Bordesley Green, Solihull, Knowle, Dorridge, Balsall Common, Hampton-in-Arden, Earlswood, Wythall, Smith's Wood, Birmingham, Leeds, London....Read more...
Graduate Project Coordinator
Leeds
£36,000 - £40,000 + Travel Allowance + Holidays + Pension + Private Healthcare + Accommodation Covered (if required) + Immediate Start
Are you a recent engineering graduate looking to launch your career with a global leader in high-tech construction? Join a renowned main contractor delivering a landmark £100M+ projects across the UK. This office-based Graduate role offers a unique opportunity to work closely with senior engineers and project managers on the coordination and delivery of a cutting-edge facility. From day one, you’ll gain exposure to critical project stages, develop technical and commercial skills, and play a pivotal role in managing complex engineering workflows.
You’ll act as a key Project Coordinator for the Process Control System - liaising with stakeholders, managing documentation, reviewing designs, and ensuring the seamless execution of engineering solutions throughout the project's lifecycle. This organisation is a global powerhouse in delivering mission-critical infrastructure and high-tech construction projects, such as data centres and advanced manufacturing facilities. You’ll have the opportunity to work on other UK and international projects. A structured development plan is in place, enabling rapid progression toward roles like Project Engineer, Senior Engineer, and eventually Project Manager or Director.
As a Graduate Project Coordinator You Will have:
A degree in Electrical Engineering, Mechanical Engineering, or Building Services Engineering
A proactive, solutions-driven mindset
Strong communication and organisational skills
Full UK driver’s licence (for future travel opportunities)
Your Role As a Graduate Project Coordinator Will Include:
Be office-based Monday–Friday (8am - 6pm), supporting the project team on technical and coordination tasks
Work with senior engineers to manage MEP (Mechanical, Electrical & Plumbing) systems design, documentation, and workflows
Liaise with contractors, suppliers, and internal teams to ensure project milestones are met
Gain exposure to project planning, technical submittals, quality control, and stakeholder communication
This is more than just a graduate job- it’s a launchpad for your career in engineering project delivery with a globally respected contractor. If you need further information please contact Dea on 07458163032.
Keywords: Graduate Engineer , Junior Engineer, Trainee Engineer, UK , civil engineering, tier one, main contractor, mechanical coordinator, construction, london, travel, junior project manager, coordinator, building services graduate, electrical engineering graduate, m&e, junior engineer, junior electrical, junior building services engineer, Leeds, Headingley, Chapel Allerton, Roundhay, Horsforth, Meanwood, Moortown, Alwoodley, Hyde Park, Burley, Pudsey, Beeston, Bramley, Armley, Oakwood, Kirkstall, Holbeck, Hunslet, Seacroft, Cross Gates, Harehills....Read more...
Graduate Project Coordinator
Buckinghamshire
£36,000 - £40,000 + Holidays + Pension + Private Healthcare + Accommodation Covered (if required) + Immediate Start
Are you a recent engineering graduate looking to launch your career with a global leader in high-tech construction? Join a renowned main contractor delivering a landmark £100M+ projects across the UK. This office-based Graduate role offers a unique opportunity to work closely with senior engineers and project managers on the coordination and delivery of a cutting-edge facility. From day one, you’ll gain exposure to critical project stages, develop technical and commercial skills, and play a pivotal role in managing complex engineering workflows.
You’ll act as a key Project Coordinator for the Process Control System - liaising with stakeholders, managing documentation, reviewing designs, and ensuring the seamless execution of engineering solutions throughout the project's lifecycle. This organisation is a global powerhouse in delivering mission-critical infrastructure and high-tech construction projects, such as data centres and advanced manufacturing facilities. You’ll have the opportunity to work on other UK and international projects. A structured development plan is in place, enabling rapid progression toward roles like Project Engineer, Senior Engineer, and eventually Project Manager or Director.
As a Graduate Project Coordinator You Will have:
A degree in Electrical Engineering, Mechanical Engineering, or Building Services Engineering
A proactive, solutions-driven mindset
Strong communication and organisational skills
Full UK driver’s licence (for future travel opportunities)
Your Role As a Graduate Project Coordinator Will Include:
Be office-based Monday–Friday (8am - 6pm), supporting the project team on technical and coordination tasks
Work with senior engineers to manage MEP (Mechanical, Electrical & Plumbing) systems design, documentation, and workflows
Liaise with contractors, suppliers, and internal teams to ensure project milestones are met
Gain exposure to project planning, technical submittals, quality control, and stakeholder communication
This is more than just a graduate job- it’s a launchpad for your career in engineering project delivery with a globally respected contractor. If you need further information please contact Dea on 07458163032.
Keywords: Graduate Engineer , Junior Engineer, Trainee Engineer, UK , civil engineering, tier one, main contractor, mechanical coordinator, construction, london, travel, junior project manager, coordinator, building services graduate, electrical engineering graduate, m&e, junior engineer, junior electrical, junior building services engineer, London, Buckinghamshire,Marlow, Amersham, Beaconsfield, Gerrards Cross, High Wycombe, Milton Keynes, Buckingham, Chalfont St Giles, Wendover, Haddenham, Long Crendon, Flackwell Heath, Farnham Common....Read more...
Compliance Administrator - Fenchurch Street, London - £18 -£22 p/h Are you an experienced Compliance Coordinator ? Do you have a background within Facilities Management? If so we'd love to hear from you! CBW is excited to offer an opportunity for a Compliance Coordinator to join a leading Facilities Management team on one of their flagship contracts. In this role, you will play a crucial part in working closely with the facility managers to maintain high standards across their facilities by overseeing compliance with safety protocols, regulatory requirements, and contractual obligations. Hours/details Monday - Friday 8am - 5pmTemporary position (6 -8 weeks)£18 - £22p/h (depending on experience)Must have experience within a Compliance role for the Facilities Management industry Key responsibilitiesLead the induction, learning and permit processes as part of a small team based within the Permit Office.Review Contractor RAMS for approval in advance of works.Visit work sites to assess work for compliance to site and business policy.Ensure correct Permit to Work implemented.Record and Monitor Electrical and Mechanical Isolations to ensure the applicable documentation is in place and correctly recorded.Compile and maintain safety files and other related relevant files.Ensure compliance documentation is in place, accurate and appropriately filed to assist with internal and external auditing.Report on sub-contractor performance where repetitive matters of safety are not being addressed according to requirements.SHE Committee Meetings - plan, schedule and review. Attend Safety and Compliance meetings on behalf of the departmentCoordinate and participate in the investigation of incidents, accidents and near misses.Prepare monthly SHE reports, statistics and presentations related to Permit Office performance.Report to the Service Support Manager / Client SHEQ Manager on corrective action taken to close out of NCR reports utilising Company and Client systems to manage.Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management.Collate Health and Safety documentation for authorities.Review and update the Health and Safety plan as required.Required to undertake Overtime where works cannot be performed during Normal Working Hours such as during events. Liaise directly with the onsite FM Team and other service partners so that collaborative working relationships are formed.Utilise the clients CAFM system so that accurate information is provided which relates to our service provision.Demonstrate high level Health & Safety knowledge to others, to ensure safe delivery of all work.Be a brand ambassador at all times, maintain the Corporate Identity.RequirementsExcellent analytical skillsExcellent communication skillsExcellent report writing skillsPlanning and organisational skillsHealth and Safety experiencePrevious experience within FM Send your CV to Stacey at CBW Staffing Solutions for more information.....Read more...
Dynamic and growing company is seeking a skilled and experienced individual to join their team as Warehouse Coordinator.
Responsibilities:
Operate forklift to efficiently handle various tasks, including emptying and sorting offshore containers.
Load and unload lorries with precision and care.
Perform general yard duties to maintain a clean and organized workspace.
Conduct power washing and painting as required to ensure equipment and facilities are well-maintained.
Set up and manage a parts store, overseeing goods in and out processes.
Manifest and coordinate packing for loadouts, ensuring accuracy and timeliness.
Qualifications:
Proven experience in warehouse management, logistics, and forklift operation.
Strong forklift operating skills and attention to safety protocols.
Ability to adapt to a dynamic and fast-paced work environment.
Excellent organizational skills with a keen eye for detail.
Effective communication and teamwork abilities.....Read more...
Dynamic and growing company is seeking a skilled and experienced individual to join their team as Warehouse Coordinator.
Responsibilities:
Operate forklift to efficiently handle various tasks, including emptying and sorting offshore containers.
Load and unload lorries with precision and care.
Perform general yard duties to maintain a clean and organized workspace.
Conduct power washing and painting as required to ensure equipment and facilities are well-maintained.
Set up and manage a parts store, overseeing goods in and out processes.
Manifest and coordinate packing for loadouts, ensuring accuracy and timeliness.
Qualifications:
Proven experience in warehouse management, logistics, and forklift operation.
Strong forklift operating skills and attention to safety protocols.
Ability to adapt to a dynamic and fast-paced work environment.
Excellent organizational skills with a keen eye for detail.
Effective communication and teamwork abilities.....Read more...
Wedding & Events Executive - €32-36K – Meath
MLR are seeking a dynamic Meeting and Events Executive to join this fantastic hotel in Meath.
This is a hotel that offers ample opportunities for career progression. The successful candidate will oversee all aspects of meetings, conferences, weddings, and events, ensuring exceptional service delivery and exceeding guest expectations.
Responsibilities include planning and coordinating events, liaising with clients, promoting event facilities, and staying updated on industry trends.
The ideal candidate will have previous M&E experience in a hotel setting, strong organisational, communication skills, leadership abilities, and a passion for delivering outstanding guest experiences.
This will suit an existing Meeting & Events Coordinator stepping up or someone with a Reservations / Events background looking to transition to Wedding & Events. If you think this is the role for you, please apply through the link below.....Read more...
As a Business Support Administration Apprentice for RSP UK, you’ll learn how different parts of the organisation work together, gaining valuable skills in communication, organisation, and business operations. As a successful candidate, you will show a positive attitude, a willingness to learn, and a proactive approach to tasks. Enjoying working as part of a team, showing flexibility when priorities change and being confident in communicating with colleagues across different departments.Job roles and responsbilities: To provide administrative support to the service team, including data entry, document management, updating service records, creating basic quotations, scanning PDI paperwork etc.As well as managing incoming calls and emails, responding to routine enquiries or once agreed with the Senior Operations Coordinator, directing them to the appropriate team members.You will assist with scheduling service appointments and coordinating Engineers.Ensuring all documentation is filed and archived according to company procedures.You will monitor and maintain facilities stock levels, ensuring essential supplies are ordered and replenished as needed.You will support Training Coordinator by completing administrative tasks such as scanning and archiving customer information, supporting diary management and providing cover in the event of absence.You will support Sales Coordinator, e.g. preparing CPA agreements for lead in vehicles. Ensure the RSP vehicle fleet is compliant, e.g. MOTs, PMIs, Tachograph calibration, etc. and providing cover in the event of absenceTraining:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Career Development: The employer are committed to the professional growth and development of employees. As an apprentice, you will have the opportunity to learn from experienced professionals and gain valuable skills and knowledge that will set you up for a successful career in your chosen field. Exciting Projects: This company is involved in a wide range of exciting projects that offer unique challenges and opportunities for growth. As an apprentice, you will have the chance to contribute to these projects and make a meaningful impact. Opportunities for Advancement: As a growing company, they offer opportunities for advancement and career progression. They believe in promoting from within and providing employees with the chance to take on new challenges and responsibilities.Employer Description:RSP UK is a leading manufacturer of innovative suction excavation vehicles, supporting safer and more efficient groundworks across the UK. Established in 2016, the company is known for its engineering excellence, rapid growth, and commitment to safety and performance.Working Hours :5 days, 8 hours 8.30am - 5pm (with 30 minute unpaid lunch).Skills: communication skills....Read more...
A respected, family run business is seeking an astute, organised and proactive Customer Operations Coordinator to join their growing team.
This is a key hire within a close knit, values-led company where customer service and operational efficiency go hand in hand. You'll play a vital role in delivering great customer experiences while keeping systems, service and operations running smoothly behind the scenes.
If you're confident on the phone, naturally systems minded, and take pride in staying one step ahead, this could be your ideal next step.
About the role
You'll be the go to person for ensuring everything flows seamlessly from customer enquiry through to machinery delivery. Sitting between sales, logistics and finance, you’ll keep systems updated, customers informed, and any issues followed through with ownership and care.
As the Customer Operations Coordinator you will be responsible for:
Making friendly, proactive calls to customers to check ongoing satisfaction
Arranging deliveries with customers and transport companies
Responding to incoming calls and emails with a customer-first approach
Keeping CRM & ERP systems fully up to date with accurate information
Supporting sales and logistics teams with order tracking and reporting
Helping identify small process improvements as the business grows
Logging and following up on operational issues or changes
Supporting the finance team with any data entry
This is a hands on role with many small plates to spin, ideal for someone used to the variety of an SME environment. While machinery transport is part of the job, the focus is broader. It’s about service, systems and operational follow through.
Skills, attributes and experience required for the Customer Operations Coordinator:
Are sharp, naturally organised and take ownership of problems
Have experience in a busy customer operations or admin role
Have excellent MS Office skills (especially Excel), and are confident using ERP/CRM or similar systems
Enjoy spotting ways to improve how things work day to day
Can stay calm, clear and personable when things get busy
What’s in it for you
A starting salary of £35,000 to £45,000 depending on experience
Discretionary bonus scheme and in addition a profit share bonus scheme (after one full year of service)
Weekly company performance meetings
On-site parking
Supportive, respectful environment with strong values and genuine team spirit
Lovely modern offices, great facilities, plenty of food and a great coffee machine
Office-based role: Monday to Friday, 8:00am to 5:00pm (1 hour lunch break)
20 days holiday plus bank holidays, with the option to purchase extra days each year with the cost spread across monthly salary
....Read more...
Health & Safety Manager
Crawley
£60,000 - £70,000 + Package + Pension + Holiday + Private Medical Insurance + Technical Progression + Flexible Hybrid Working + Data Centre Industry + Progression + Immediate Start
Join one of the world’s leading specialists in critical environments as a Health & Safety Manager, and play a key role in shaping and driving Health, Safety, and Compliance standards across cutting-edge infrastructure projects. This is a unique opportunity for a safety-driven professional to join a forward-thinking organisation operating at the forefront of the mission-critical and data centre industry.
Perfect for individuals looking to step into a high-impact senior position within a growing business that offers the chance to influence high-value projects, lead transformational change, and progress toward strategic leadership roles in delivery and governance.
As a Health & Safety Manager, you'll work closely with expert teams across complex environments, championing a proactive culture of continuous improvement and operational excellence. If you're passionate about safety, compliance, and making a real impact in a vital sector, this is your next career-defining step.Your Role as a Health & Safety Manager Will Include:
*Lead and continuously improve Health, Safety & Compliance strategies and best practices across mission-critical projects * Ensuring compliance with CDM regulations, UK legislation, and company standards * Mixture of office / site based work - Willingness to travel to sites is required * Embedding SHEQ considerations into project planning from conception to delivery, ensuring sufficient time and resource allocation for safe and compliant execution. * Conducting site inspections, audits, and risk assessments with follow-up actions
As a Health & Safety Manager You Will Have:
* NEBOSH Construction Certificate (or equivalent) * Strong working knowledge of UK Health and Safety legislation, CDM 2015, and ISO standards (45001, 9001, 14001) * Confident communicator with the ability to influence operational teams, contractors, and clients at all levelsReady to drive health & safety across cutting-edge, high-risk infrastructure projects? Apply now or call Dea on 07458 163032 for a confidential conversation.
Keywords: SHEQ Manager, HSE Manager, Health and Safety Manager, NEBOSH, IOSH, CMIOSH, Environmental Health & Safety, Critical Environments, Mission-Critical Facilities, Data Centre Safety, CDM Coordinator, CDM Regulations, Construction Health & Safety, Site SHEQ Manager, Health & Safety Lead, Infrastructure Compliance, Risk Management, Quality Assurance, Quality Manager, ISO 45001, ISO 14001, ISO 9001, Compliance Manager, Health and Safety Advisor, Safety Consultant, Project SHEQ, Operational Risk, EHS Manager, Building Services Safety, Mechanical and Electrical Safety, M&E Projects, HV Safety, Energy Sector Safety, Engineering Compliance, Fire Safety, Site Safety Leader, Facilities Safety Manager, Contractor Safety Management, South East, London, Gatwick, Crawley, Sussex, Surrey, Kent, Redhill, Reigate, Croydon, East Grinstead, Haywards Heath, Brighton, Horsham, Tonbridge, South London, Strategic Delivery Safety, SHEQ Lead, Health & Safety Auditor, Construction Projects, High-Risk Environments....Read more...
DENTIST REQUIRED IN GREAT YARMOUTHTo work Tuesdays- Fridays, they will consider fewer days Working hours: 8:30am- 5pm, on Wednesdays it will be until 7:30pmAll candidates must be GDC registered with an NHS performer numberOffering £15 per UDA and 50% Private remuneration 6000 UDA’s, they can reduce the UDA targetThe role is to replace an existing dentist, existing patient list to take overOption for additional £2 per UDA for every UDA a dentist therapist completes as long as they are willing to support them by taking their band 3s (these will be around 5 per month and they will still receive the UDAs for this, but shared with the therapist)Option to work with an Overseas qualified dentist for £1,000 per month to help them get their NHS performer number £60k private earning potential Golden hello if they provide 6,000 UDAs.8 surgery practice with 7 associates and 2 hygienists.Discounted training opportunities with Tipton diplomas and Invisalign. Invisalign is £1,040 with first 3 cases £1 lab bills Option of using Pearl AI software to help spot areas for concern with x-rays. Option to use chairside for AI note taking Equipment
Fully computerised with modern well-equipped surgeries in a large practice
A dedicated staff room with kitchen facilities and lockers An excellent team morale with long standing members both clinical and non-clinical An ethos of collaboration - we actively ask the dentists/hygienists to discuss cases with or without patients present for second opinions, advice, treatment planning or even assistanceA dedicated management structure so issues are sorted swiftly and with minimal disruption to the working day Digital X-rays Dentally with patient portal and online booking and payment systemRotary Endodontic Equipment with apex locators for both NHS and Private care iTero Implant Motor Airflow CBCT Scanner DSLR CamerasAn excellent standard of equipment which is regularly serviced and maintained An excellent selection of materials readily available and stocked Air-conditioned and air purifiers in surgeries A set of excellent hygienists operating each day of the week who work out of a dedicated hygienist surgery and who works closely with the dentists Access to treatments including composite bonding, implants and Invisalign A dedicated Treatment Coordinator Dentally softwareGreat Yarmouth practice is a 5 minute walk from the beach and has great transport links to Norwich city within 40 minutes.We use henry schein and dental directory for equipment and consumables but can consider other equipment if dentist wants to use different equipment.We have a marketing team who will help promote your skills and bring in more private revenue. Discounted training opportunities with Tipton Academy, Invisalign. Also close working relationship with Denplan essentials & Smile White which builds private. Also new equipment being added to practices such as Pearl AI x-ray software We have a very supportive clinical director in Rishi who is approachable and is happy to support the dentists in training and advice. There is also a clinician WhatsApp which is good for building connections and asking for advice.....Read more...
Objectives:
To assist the Centre Manager to proactively manage and market the above Business Centre(s):
To assist the Centre Manager and Assistant Centre Manager to proactively manage and market the above Business Centre(s)
Providing high levels of customer service at all times
Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre
Assume the role of Senior Fire Marshall and co-ordinate fire evacuations as required
Main Responsibilities:
Customer Service:
Provide first class customer service to all customers and visitors to the Centre
Liaise with all existing customers and potential new customers to strengthen and increase good customer relationships by understanding them and their business
Ensure all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction
Action customer requests for bureau and other services efficiently
Team Work:
Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role
Deputise in the absence of the Centre Manager and Assistant Centre Manager as and when required
Marketing and Community:
Encourage inter-customer trading events through Workspace network and location websites
Promote Workspace through customer and general public contact
Assist in organising, managing and hosting of events to help promote customers, build communities, new relationships with potential customers and relevant stakeholders
Use relevant social media platforms (i.e. Instagram) to increase awareness of both customers and the Centre in the wider community in accordance with our policies
Administration:
To run the reception, office administration and bureau facilities within the Centre(s) with the highest standards of professionalism, efficiency and presentation in line with Workspace Policies and Procedures
To be familiar with the Centre’s Administration Procedures, systems, services and customers
In the event of a fire evacuation, assume the role of Senior Fire Marshall and co-ordinate evacuation in line with policy for the Centre/s
Assist the Centre Team in ensuring compliance with Workspace Health and Safety policies and procedures, and all associated statutory requirements throughout the centre
Familiarisation with the customer moving in and out procedures
To carry out specific duties as agreed with the Centre Manager
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
End Point Assessment
Work-based Training
Training Outcome:
Candidate can go into a centre coordinator role, progress to a more complex Workspace building, taking on more responsibilities/customers/complaints
From there, we can explore the option of going into an assistant centre manager role, then into a centre manager
Employer Description:As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.Working Hours :Monday to Friday between
9.00am - 5.30pm. One hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Use of Microsoft or equivalent,Relationship building,Customer engaging,Verbal & written skills,Presentable,Professional,Personable,Work well under pressure,Work well autonomously....Read more...
