The role is based in one of our busy high street premises and involves lots of customer interaction and giving them advice on the products & services we specialise in. It is ideally suited to someone looking for a customer related career.
Duties:
The job involves interaction with customers visiting the premises with duties to include:
Dealing with customer enquiries mainly face to face but also via telephone and email
Ensuring excellent customer service is delivered during the enquiry process
Replenishing stock levels in the shop
Ensuring the shop is kept clean and tidy at all times so it is an inviting place for customers to visit
Resolving any customer complaints received or escalating the issue to the Manager
To assist customers with product information
Work with management to keep up-to-date product knowledge
There will be some occasions when you will be handling customer payments – full training will be given
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment.
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
There is an opportunity that upon successful completion of the apprenticeship there could be a permanent position in the company
Employer Description:Cash Exchange are an established high street company specialising in cash loans, foreign exchange, retail sales through high street premises of products purchased from both individuals and other businesses.Working Hours :5 Days a week. 9.30am to 6.00pm. Shop is open Monday to Saturday so if working Saturday they will have a day off in the week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’
Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification.
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence.
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4 or above). Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Daily office operations and ensure a welcoming environment for staff and visitors.
Perform clerical duties including data entry, filing, and maintaining accurate records.
Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
Assist in scheduling appointments and coordinating meetings for team members.
Maintain office supplies inventory and place orders as necessary.
Support the team with administrative tasks using Google Suite and Microsoft Office applications.
Collaborate with colleagues to streamline processes and improve office efficiency.
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Transform your interior with The Wall Exchange - passionate about bringing affordable, stylish wall panels to homes and businesses across the UK. Whether you're looking to refresh your living room, create an impressionable office entrance, or add warmth to a retail space, we have the perfect product solution.Working Hours :Monday to Friday, 8:00am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
File management
Reception duties and assisting reception staff
Assisting accounts staff
Liaising with others by telephone
Arranging mail despatch by post, hand, email, fax or Document Exchange
Accurate record keeping
Photocopying, including numbering, colouring, binding of copies as required
Consumables ordering
Daily filing including file opening and closing
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the
Opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour for lunch.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
This role will be working within the Digital Learning Team to continually improve digital products, platforms, user experience and content engagement.
You will be tasked with a range of activities, such as:
Helping to support the delivery of the organisation’s learning resources
Contributing to the delivery of the team’s agreed objectives
Participating in relevant digital projects that support the delivery of the CISI’s strategic business plan
Quality assuring all digital projects
Assisting in the creation of exciting and dynamic digital content
Supporting the creation and ongoing development of learning material and content
Undertaking any other duties and responsibilities appropriate to the post
Training:To meet the requirements of the Level 5 Digital Learning Designer apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment
Employer Description:The Chartered Institute for Securities & Investment is the leading professional body for securities, investment, wealth and financial planning professionals. Formed in 1992 by London Stock Exchange practitioners, they have a global community, which aims to promote high standards of competence and integrity to more than 40,000 members in 116 countries. They are also the main examining body for the sector, offering internationally recognised exams globally.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Under the direction and supervision of the teacher, assist in the delivery of activities enhancing children’s social and educational development
Assist in setting up and clearing away of displays and activities, including ensuring the materials and equipment are safe and clean
Be able to support a child/ group of children making adjustments to the curriculum (training within the curriculum to be provided)
Attend to children’s personal needs including assisting children at meal time
Supervision of children on the playground
Assist other staff with the assessment procedures to ensure children’s progress is satisfactory
Update children’s records
Communicate with other staff and professionals
Exchange information with parents/carers
Training:- Level 3 Early Years Educator Apprenticeship.
- Functional Skills in English or maths if required.
- Day release at the Cauldon Campus at Stoke on Trent College.Training Outcome:On successful completion of the apprenticeship, there is a possibility of a permanent position within the school.Employer Description:With the example of Jesus Christ at its very heart, the school aims to provide a happy and caring environment for your children, where they can grow and enjoy a wide range of learning experiences, which will help them grow into independent and responsible followers of Jesus Christ, ready for the next stage of their journey.
We aim to keep the needs of each individual child uppermost in all that we do and share fully with parents all stages of your children’s development whilst they are in our care.
We believe that every child is a unique gift of God, each and every one is granted unique God-given talents and our aim is to help your child develop them to the full.Working Hours :Term time plus INSET days - Approximately 8:30am - 3pm (Exact hours will be discussed at interview stage)Skills: Communication skills,Team working,Creative,Patience,Flexible,Adaptable,Caring,Enthusiastic....Read more...
Under the direction and supervision of the teacher, assist in the delivery of activities enhancing children’s social and educational development
Assist in setting up and clearing away of displays and activities, including ensuring the materials and equipment are safe and clean
Be able to support a child/ group of children making adjustments to the curriculum (training within the curriculum to be provided)
Attend to children’s personal needs including assisting children at meal time
Supervision of children on the playground
Assist other staff with the assessment procedures to ensure children’s progress is satisfactory
Update children’s records
Communicate with other staff and professionals
Exchange information with parents/carers
Training:- Level 3 Early Years Educator Apprenticeship.
- Functional Skills in English or maths if required.
- Day release at the Cauldon Campus at Stoke on Trent College.Training Outcome:On successful completion of the apprenticeship, there is a possibility of a permanent position within the school.Employer Description:With the example of Jesus Christ at its very heart, the school aims to provide a happy and caring environment for your children, where they can grow and enjoy a wide range of learning experiences, which will help them grow into independent and responsible followers of Jesus Christ, ready for the next stage of their journey.
We aim to keep the needs of each individual child uppermost in all that we do and share fully with parents all stages of your children’s development whilst they are in our care.
We believe that every child is a unique gift of God, each and every one is granted unique God-given talents and our aim is to help your child develop them to the full.Working Hours :Term time plus INSET days - Approximately 8:30am - 3pm (Exact hours will be discussed at interview stage)Skills: Communication skills,Team working,Creative,Patience,Flexible,Adaptable,Caring,Enthusiastic....Read more...
Our web design agency is a powerhouse of digital creativity, equipped with a talented team of designers developers, and strategists. With years of experience and a passion for innovation, we specialise in crafting visually stunning and user-centric websites that captivate audiences.
Thanks to advancements in neurotechnology in recent years, neuroscience applications in marketing have exploded. This explosion is due to the accessibility of portable EEG headsets, making it possible for market researchers to gain insights into the human brain and human behaviour that were previously impossible. Companies are witnessing double-digit profits after implementing neuromarketing UX design solutions.
Insightecs Int Ltd is seeking an enthusiastic account specialist to join our dynamic team. As an account specialist, you will play a vital role in promoting our products and services to potential customers.
Responsibilities:
Contact potential clients via telephone to introduce our products and services
Deliver scripted sales pitches to persuade customers to make a purchase
Provide accurate information about our products and services to customers
Answer customer questions and address any concerns or complaints
Record customer details, interactions, and transactions in the company database
Achieve sales goals and targets set by the company
Follow up with customers to ensure satisfaction and secure repeat business
Training:Sales Executive (Level 4) Apprenticeship Standard Qualification:
Functional Skills in maths and English provided (if required)
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)
The Apprenticeship College Ltd’s training options:
Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE
Delivery method at location to be confirmed
At apprentice’s workplace (national):
Day release: 5.4 miles away
Day release address: 258 Harrow Road, London, London, London, W2 5ES
Training Outcome:Upon successful completion of the apprenticeship program, the employee may be promoted to the role of Sales Manager.Employer Description:We are a digital marketing agency based in London.Working Hours :Monday - Friday, 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Our web design agency is a powerhouse of digital creativity, equipped with a talented team of designers developers, and strategists. With years of experience and a passion for innovation, we specialise in crafting visually stunning and user-centric websites that captivate audiences.
Thanks to advancements in neurotechnology in recent years, neuroscience applications in marketing have exploded. This explosion is due to the accessibility of portable EEG headsets, making it possible for market researchers to gain insights into the human brain and human behaviour that were previously impossible. Companies are witnessing double-digit profits after implementing neuromarketing UX design solutions.
Insightecs Int Ltd is seeking an enthusiastic account specialist to join our dynamic team. As an account specialist, you will play a vital role in promoting our products and services to potential customers.
Responsibilities:
Contact potential clients via telephone to introduce our products and services
Deliver scripted sales pitches to persuade customers to make a purchase
Provide accurate information about our products and services to customers
Answer customer questions and address any concerns or complaints
Record customer details, interactions, and transactions in the company database
Achieve sales goals and targets set by the company
Follow up with customers to ensure satisfaction and secure repeat business
Training:Sales Executive (Level 4) Apprenticeship Standard Qualification:
Functional Skills in maths and English provided (if required)
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)
The Apprenticeship College Ltd’s training options:
Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE
Delivery method at location to be confirmed
At apprentice’s workplace (national):
Day release: 5.4 miles away
Day release address: 258 Harrow Road, London, London, London, W2 5ES
Training Outcome:Upon successful completion of the apprenticeship program, the employee may be promoted to the role of Sales Manager.Employer Description:We are a digital marketing agency based in London.Working Hours :Monday - Friday, 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
The role of a Business Administration Apprentice within BAE Systems Submarines involves a wide range of activities that support the efficient running of the many departments throughout the business.
This can include:
Undertaking a range of clerical and administrative duties within a department to ensure the smooth running of the department. Processing documents and information received from a range of sources and managing the data within company systems
Collating and extracting data and producing routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers. Identifying and undertaking initial investigation into discrepancies and shortages relating to products or services
Dealing with internal stakeholders, customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Obtaining and verifying data including carrying out checks and obtaining authorisation for finalising documents
Maintenance and storage of technical documentation, keeping filing systems up-to-date to ensure traceability so that information can be readily retrieved
Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace and proactively facilitate any health and safety actions in support of a compliant office environment
The role will involve four placements working in a variety of different functions across our major programmes.
Developing skills such as:
Planning & Organisation
Creative problem solving
IT Literacy
Training:Business Administrator Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
To provide admin support to the HR Team;
To update the TMS and HR system with employee information;
To scan all documents and file on the TMS system;
To provide prompt and relevant support to business customers;
Maintain accurate information;
Reply to correspondence as required;
Maintain all Human Resource procedures.
Maintain paperwork and computer systems;
Maintain all employee records accurately and efficiently;
Inputting data into the staff database, TMS, including new starter details, training, appraisal and accident information;
Filing, Photo copying, shredding and other general admin functions;
Producing letters and other HR related correspondence;
Assist in maintenance of all systems both computerised and paper based;
Assist with Health and Safety issues including recording staff accidents;
Set up meetings and welcome visitors.
To arrange interviews and ensure all the preparation is done including questions, job description and numeracy and literacy tests;
To sift through CVs and put forward relevant candidates;
To send rejection letters where applicable;
To send out the job offer pack to successful candidates and create an electronic and paper file;
To support HR with the processing of weekly payroll;
Assist with starters paperwork queries, checking paperwork to ensure that starters meet legal requirements and policy requirements and that all documentation is present and completed;
Gathering and checking paperwork for head office starters and group company starters, gathering references, writing offer letters and carrying out ID checks;
Training:Training will be provided by Woodspeen training, all training will be online. You'll be working towards a Level 3 HR Support apprenticeship standard, including Functional Skills if required.Training Outcome:A permanent position within the organisation may be offered to the right candidate upon successful completion. Employer Description:This is a fantastic opportunity to further your career at one of the London Stock Exchange Top 1000 Companies to Inspire Britain. Part of a £35m turnover Group, Conservatory Outlet is Yorkshire’s leading manufacturer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in both uPVC and aluminium. You will be expected to display a positive outlook, have a strong focus on doing the right thing for the customer, displaying energy and tenacity.Working Hours :Monday - Friday 9.00am-5.30pmSkills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative,Proactive,Interpersonal skills,Flexible,Willing to learn,Business focused....Read more...
To send letters & compose routine basic letters within the sphere of responsibility.
Answer daily enquiries made over the phone & in person, taking accurate messages. Ensuring messages are prioritised & passed on to the most appropriate person.
To ensure that post is collected & distributed by local team agreement.
To maintain high standards of customer service by responding in a helpful & friendly manner to all interactions with colleagues, service users & other professionals.
Liaise with others on matters agreed within the sphere of responsibility. On occasions, may have to exchange confidential & sensitive information with team members.
Training:
You will carry your training within the workplace whilst attending college via team every fortnight.
At the end of your apprenticeship, you will receive a Customer Service Level 2 qualification.
Training Outcome:
Once qualified, this could lead to a permanent position within Hampshire and Isle of Wight Healthcare NHS Foundation Trust, which could lead to many other areas.
Employer Description:Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation that brings together expertise from mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent patient care. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trust community and mental health teams, and Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the proper support in the right place and time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and we offer outstanding opportunities for career development, training, and collaborative working.Working Hours :We offer a full-time contract (37.5 hours) within a supportive team environment, and full training will be provided. Work days and pattern TBC at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working....Read more...
Assisting with the development and implementation of Pupil Passports, Support/Behaviour Plans, Risk Assessments, Personal Care and Therapy Care programmes
Assisting in the integration of children with special needs into the mainstream
Facilitating the pupil’s development and skills in the use of resources including IT
Planning and organising activities for children and supporting teachers in the completion of assessments and other pupil records
Encouraging pupils to interact with others and engage in activities led by teachers
Setting challenging and demanding expectations and promoting self-esteem and independence
Attending training and working alongside internal and external professionals such as psychologists and therapists
Tracking the progress of pupils using available data. Monitoring the impact of interventions, sharing this with the SENCO Team and other professionals
Supporting individual/group work across the curriculum to raise levels of achievement
Delivering pre-planned programmes of work and support delivery of interventions
Liaising with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy
Attending staff meetings and appropriate training sessions as required
Assisting in the development and preparation of curriculum materials
Supporting EHCP pupil’s as their keyworker and updating paperwork accordingly
Other general duties and tasks that may be reasonably requested by the Head Teacher
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of apprentice training provided by St Michael’s C of E High School.Training Outcome:This apprenticeship is a fixed term 18 - 21 month contract, and at the end you will gain a Level 3 Teaching Assistant Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday, Tuesday, Thursday, Friday – 8:20am to 3:05pm.
Wednesday – 8:20am to 4:05pm. PLEASE NOTE: Attendance at occasional Open Evenings and Parents Evenings will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Understanding of safeguarding,Adhere to data protection,Enhanced DBS,Motivation,Flexibility,Adaptable,Calm and resilient,Maintain confidentiality....Read more...
The role of a Business Administration Apprentice within BAE Systems Submarines involves a wide range of activities that support the efficient running of the many departments throughout the business.
This can include:
Undertaking a range of clerical and administrative duties within a department to ensure the smooth running of the department. Processing documents and information received from a range of sources and managing the data within company systems
Collating and extracting data and producing routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers. Identifying and undertaking initial investigation into discrepancies and shortages relating to products or services, this could involve statistical information, document control or physical stock control
Dealing with internal stakeholders, customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Obtaining and verifying data including carrying out checks and obtaining authorisation for finalising documents
Maintenance and storage of technical documentation, keeping filing systems up to date to ensure traceability so that information can be readily retrieved
Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace and proactively facilitate any health and safety actions in support of a compliant office environment
The role will also encompass the processing, manipulation and maintenance of technical documentation to ensure swift and accurate traceability using the relevant document management systems
The role will involve four placements working in a variety of different functions across our major programmes. Developing skills such as:
Planning & Organisation - The ability to plan and organise multiple tasks in defined timescales and effectively manage changes to plans
Creative problem solving - Ability to understand what is happening in our environment, identify problems or issues and searching for original solutions that go beyond conventional thinking to ensure you achieve the desired outcome
IT Literacy - Knowledge and ability to utilise computers and related technology efficiently to maximise performance in your role. Appropriately and effectively use IT tools to access, manage, integrate, evaluate, create and communicate information i.e. Microsoft Office: PowerPoint, Outlook, Excel, and Word.
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities - whether you decide to stay in the UK or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Supporting Learning & Development
Communicate pupil work as planned by the classroom teacher and manage pupil behaviour.
Within an agreed system of supervision, plan teaching and learning objectives, prepare and deliver learning activities and evaluate and adjust lessons/work plans according to pupil responses/needs.
Monitor, record and evaluate pupil responses to learning activities through a range of assessment and monitoring strategies against pre-determined learning objectives.
Interact with pupils in ways that support the development of their ability to think and learn and work independently.
Support the development and implementation of appropriate behaviour management strategies, to anticipate and manage behaviour constructively, promoting self-control and independence.
Support pupils in their social and emotional wellbeing and develop and implement related social, health and physical programmes.
Encourage and motivate pupils to promote independence and resilience and increase self-esteem.
Participate in the development, implementation and monitoring of systems relating to attendance and integration e.g. registration, truancy, pastoral systems etc.
Accompany educational visits, with the class teacher, and other activities outside of the classroom, supervising the pupils.
Provide supervision during breaks and lunchtimes.
Communication
Establish constructive and respectful relationships with parents/carers, exchange appropriate information, facilitate their support for their child’s attendance, access to learning and support home to school and community links.
Play an appropriate part in establishing effective relationships and communicate with other agencies/professionals in liaison with the teacher, to support achievement and progress of pupils.
Sharing Information
Provide objective and accurate feedback and reports on pupil attainment, progress and other matters, ensuring the availability of appropriate evidence.
Participate in meetings with other staff, external professionals, and parents, regarding pupils, in a support capacity to the teacher, who will normally lead on such matters.
Pay due regard to professional boundaries, maintaining appropriate levels of confidentiality.
Share information about pupils with teachers and other professionals as required.
Safeguarding and Promoting the Welfare of Children/Young People
Assist pupils with personal hygiene and welfare, including physical and medical needs, whilst encouraging independence.
Be responsible for promoting and safeguarding the welfare of pupils that you are responsible for and come into contact with, reporting concerns as appropriate.
Administration/Other
Organise and manage an appropriate learning environment and resources.
Support the use of ICT to advance pupils’ learning and use common ICT tools for own and pupils’ learning.
Assist with administrative support e.g. dealing with correspondence, compilation/ analysis, reporting on attendance, exclusions etc., making phone calls.
Supervise and provide access arrangements for pupils sitting internal and external examinations, ensuring that examinations comply DFE requirements.
Under the guidance and supervision of a class teacher be responsible for marking the register when covering classes.
Data Protection
To comply with Lingfield Education Trust’s policies and supporting documentation in relation to GDPR - this includes Data Protection, Information Security and Confidentiality
Training:
Teaching Assistant - Level 3 Standard
You will be required to attend Bishop Auckland College one day per week
Full, on the job training provided by the employer
Training Outcome:To be discussed at interview.Employer Description:Woodham Burn Primary and Nursery School is located in the heart of Newton Aycliffe. This is true not only for our geographical location: we are part of the local community and we are very proud of our community links.
With 250 pupils on roll it is always lively and interesting. We offer Breakfast Club and After School Club for our pupils to cater for the busy lives that we all lead.Working Hours :37hrs and £236.80 per week. Monday to Friday 8.30 am – 4.30pm. Term time only.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a member of the school's learning support team, your main jobs and duties will consist of:
Support to pupils:
1:1 support to pupils with complex and profound multiple learning difficulties
To facilitate the pupil’s development and skills in the use of resources including IT
To maintain pupils’ interests and motivation
Assisting pupils with dress/changing for activities/ personal hygiene
To support individual/group work across the curriculum to raise levels of achievement
Care and welfare of pupils to include toileting and feeding as required
Escorting pupils around school premises
Support to School:
Contact and links with those with parental responsibility during the working day, as part of the normal consultative and educational process
To maintain school policies and procedures
Preparation of rooms, equipment and displays
Maintain school routine
To promote high standards of behaviour throughout school in accordance with the Behaviour Policy
Support the ethos of school
Maintenance of safe environment
Support with play and lunch time duties
Support to Teachers:
Contact with parents as part of normal consultative and educational process, e.g. parent’s evenings
To deliver pre-planned programmes of work
Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records
Undertaking duties on a rota basis during mid-morning and mid-afternoon breaks
To assist the teacher with supervision of pupils on school trips/visits
Keeping materials and equipment in tidy/safe manner
Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy
Support the supervision of individuals/groups of pupils
Support with Curriculum:
To assist in the teaching of the curriculum
Support to teachers in the assessment and monitoring of pupils, in accordance with school policy
To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils
Participation in working groups on curriculum matters
Involvement in planning meetings
Attendance at staff meetings and appropriate training sessions as required
Development and preparation of curriculum materials
It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment.
You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.
An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.Training:
As well as working towards a Level 3 Teaching Assistant Apprenticeship Standard you will learn job-specific skills from experienced colleagues
Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices
In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team
Training Outcome:
The post is offered on a fixed-term contract to cover the duration of the apprenticeship training
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday, 8.30am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing....Read more...
As a member of the school's learning support team, your main jobs and duties will consist of:
Support to pupils:
1:1 support pupil with complex and profound multiple learning needs.
To facilitate the pupil’s development and skills in the use of resources, including IT.
To maintain pupils’ interests and motivation in their learning and development.
Assisting pupils with dress/changing for activities/ personal hygiene.
To support individual/group work across the curriculum to raise levels of achievement.
To support pupils with specific support programmes, e.g., speech and language.
To support pupils with their personal and social skills, including during break times and lunchtimes.
Care and welfare of pupils, include toileting and feeding as required.
Escorting pupils around school premises.
Support to School:
Liaise with parents and carers; ensuring there is good communication between home and school.
To consistently adhere to all school policies, procedures, and school routines.
Preparation of rooms, equipment and displays.
To promote high standards of behaviour throughout school in accordance with the Behaviour Policy.
Support and promote the ethos of school.
Maintenance of safe environment and follow all health and safety procedures.
Support to Teachers:
To deliver pre-planned programmes of work and interventions. Planning and organisation of activities for children and supporting teachers in the completion of assessment and other pupil records.
Undertaking duties during dinner time and break.
To assist the teacher with supervision of pupils on school trips/visits.
Keeping rooms, materials, and equipment in a tidy/safe manner.
Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy.
Support the supervision of individuals/groups of pupils at all times.
Support with Curriculum:
To assist in the teaching of the curriculum, and group/individual programmes.
Support teachers in the assessment and monitoring of pupils, in accordance with school policy.
To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils.
Participation in teams/working groups on curriculum and wider school matters.
Involvement in meetings, such as planning, SEN etc...
Attendance of some staff meetings and appropriate training sessions.
Development and preparation of curriculum materials.
It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work. Training:As well as working towards a Level 3 Teaching Assistant Apprenticeship Standard, you will learn job-specific skills from experienced colleagues.
Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :32.5 hours per week - Monday to Friday.
Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing....Read more...
Cultural Learning and Participation Officer Apprentice will provide a pivotal role in this new Place Partnership project, to help build inclusive community engagement and cultural participation into the heart of this major capital regeneration development for Lowestoft. The role will work alongside the Battery of Ideas Volunteer Coordinator and Production Coordinator to support planning, organising and co-ordinating cultural education workshops, schedules of activity and community engagement projects including creative workshops, visits, events and digital arts, using online content and networks as appropriate to facilitate true community engagement.
We're looking for a highly motivated individual, personable, and a strong communicator. A keen interest in arts and culture together with knowledge of the local area and local organisations would be beneficial. You will need a working knowledge of Microsoft Excel and Word, be good at using your initiative, and work well as part of a small team.
You will work towards a Level 3 Qualification in Cultural Learning and Participation during your employment, supported by Access Creative.
In summary the job will involve the following three key areas:
Community Engagement and Development
Events Programming
Digital Engagement
Job tasks:
Community Engagement and Development
Working with the Volunteer Coordinator and Production Coordinator
Support the development and delivery of Creative Health and
Family activity with partners including
Family engagement
Family Festival Fringe events
Music touring/cultural exchange/mini festivals
Events Programming
Working with the Volunteer Coordinator and Production Coordinator
Support the planning and production of artistic residencies with partners including
Video/light/film testing
Dance
Visual Arts
Displays and collections with Association of Suffolk Museums and Natural History Museum
Popups - Community Radio, Experimental DJ
Schools/College activities
Create schedules of activity
Digital Engagement
Working with FLF’s Marketing and Communications Manager
Use digital channels such as website and social media channels wit create engagement opportunities for our audiences.
Additional Duties:
Support other First Light Festival CIC projects as required
Be a key holder and open up/lock up space as required
Essential:
An interest in working with grassroots community groups and organisations
Excellent time management
Ability to work well under pressure in a busy environment
Able to pay close attention to detail and maintain accuracy whilst handling a varied and demanding workload
A flexible and proactive approach to work, and able to manage own workload with minimum supervision
Good communicator, using appropriate means in effective ways.
Willing to learn and develop
Computer literate including possessing basic word processing and spreadsheet skills
Preferred:
An understanding of Lowestoft’s unique creative landscape, and of the wider East Anglian arts sector
An interest in arts and culture
Digital skills
Driving licence an advantage
Flexible and proactive approach to work
Be flexible for festival working over the festival weekend; there may be weekend and evening work as required. We do not pay overtime, but you will get time off in lieu
Training:
The apprentice will complete the Cultural, Learning and Participation Office apprenticeship with Access Industry
The learning will be blended with online delivery and in person observations
The apprentice will have a minimum of 6 hours of study per week
If the apprentice has not achieved a grade 4/C or equivalent in maths and English, they will be required to do functional skills
Training Outcome:You will expect to have a Cultural, Learning and Participation Officer Career.Employer Description:First Light Festival is a community gathering that warmly welcomes those from down the road and across the world to celebrate a unique place at a very special time: the first sunrise of midsummer in the UK’s most easterly town.
The festival is organised by First Light Festival Community Interest Company (CIC), a not-for-profit organisation based in Lowestoft that aims to shine a spotlight on our incredible part of the world, and the wealth of talent and creativity that exists here.
Alongside the festival, we oversee a year-round programme of arts and events that includes the running of East Point Pavilion on Lowestoft’s seafront, and a number of projects across East Suffolk. As of November 2022, we are proud to be an Arts Council England National Portfolio Organisation (NPO).
First Light is created for, with and by the community: our Steering Group is made up of 14 local organisations, and guides our work. Each year, hundreds of local volunteers help us bring South Beach alive, and for 2023 we will work with all the schools and colleges in our area on creative projects in the run up to the festival. We work hand in hand with the local authorities to make sure that our impact spreads as widely and as positively as possible.Working Hours :Hours: 30 hours per week
Working week: Our core hours are daytime Monday - Friday, however due to the nature of the role, you may be required to work evenings and weekends. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
