To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include but are not limited to:
Supporting the administration, secretarial and receptionist teams with booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies
Support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
Core Administrative Duties:
To deal with daily post in and post out
Make trips to the post office and Bank
Prepare Carer’s passports
Arrange patient’s on-line access
Be familiar with and proficient in communicating by e-mail
Monitor and action emails received on the generic email
Be proficient in the use of the photocopier, franking machine and other office equipment
Monitor invoices and prepare for payment. Send remittance advice after payments have been made
Monitor invoices folder and check if payments have been received
Update petty cash spreadsheet weekly for end of month submission
Obtain pathology and other test results when requested by a doctor or nurse
Scanning clinical letters, attaching to patients notes on computer, logging any diagnosis and distributing them to the appropriate doctor
Answer the phone and take down messages from external and internal calls and deal as appropriate
Prepare PPA for monthly submission
Logging cheques on the computer, filling the pay in slip and prepare for banking
Chasing patients’ hospital appointments and clinic letters
Inviting patients to planned clinics
Undertake other duties when staff on leave
Provide support to the Management team and Practice Manager
Role of Conduct:
Maintain patient confidentiality at all times
Maintain professional behaviour
Adhere to all Practice Protocols and Staff Handbook
Polite and respectful
Essential Training:
Basic Life Support training provided by the GP Surgery
All mandatory training
Education / Professional Development:
Participate with in-house staff annual appraisals
Participate in any mandatory or additional training
Participate in Practice Development Plan
Attend Practice Staff Meetings and contribute to Practice Development
Personnel:
To act at all times in the best interest of the surgery, staff and patients
To adhere to the Health and Safety at Work Act 1974
To participate in DBS checks (Disclosure Barring Service)
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Upon successful completion of the apprenticeship could lead to being offered a permanent position at the practice.Employer Description:Enderley Road Medical Centre is a GP Practice that has a registered population of 12,600 patients with 5 partners, 3 salaried GPs as well as an extensive clinical team supported by a large team of receptionists and administrators. The practice is also an established training practice and is part of the Healthsense Primary Care Network (PCN).Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,Organisation skills,IT skills,Customer care skills,Administrative skills,Team working,Attention to detail,Non judgemental....Read more...
The following are the core responsibilities that can be expected of the role. There may be, on occasion, a requirement to carry out other tasks dependent upon factors such as workload and staffing levels.
To answer telephone calls and reception desk queries promptly and professionally.
To coordinate appointment requests via the online consultation triage.
To resolve a wide variety of patient queries received by telephone, in person and in writing. Including: prescriptions, medications, service contacts, specialist referrals, test results, scans and x-rays.
Identify urgent matters and refer to the clinical team / triage doctor as appropriate.
To accurately update and monitor patient records including, booking appointments, patient registrations, change of address.
To deal with patient concerns and complaints in a calm and professional manner.
To assist with routine monitoring and recalls for clinics. Using telephone calls, text messages and letter writing.
To liaise with other healthcare professionals, secretaries and administration teams with regard to coordinating patient care.
To assist with incoming/outgoing post, scanning and recording of clinical information on patients’ medical records.
To keep up to date with practice information, including policy and procedure changes, staff rotas and service provisions.
To work as a positive and supportive team member, providing cover for similar posts as required.
Training Outcome:Full-time role for the right candidate.Employer Description:Cambrian Medical Centre is a busy but friendly GP Practice within the North Shropshire Primary Care Network, with approximately 13,500 patients. We are proud to have a great clinical and administrative team working together to achieve the highest quality of care for our patients. Our administration team plays a vital role in our patients journey from first point of contact.Working Hours :The role will involve working 30–37 hours per week, Monday to Friday, with the exact shift pattern to be agreed. Please note that the practice operates between 8:00am and 6:30pm, so an early start or later finish may be required.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
This role is ideal for people committed to making a positive difference in individual’s lives, including experienced support workers, graduates and those seeking a stimulating career path into social care.
You do not need to have experience in care or support work. We will provide full training and induction to support you in your new role as a a support worker.
We are looking for full time flexible Support Worker to support a gentleman in his own home. He enjoys support by people who are enthusiastic and able to help him to gain confidence and enhance his independence.
This gentleman loves films and music, woodwork, arts and crafts and would like to be supported by people who share these same interests. He has a great sense of humour and likes his support team to be able to share a joke or two.
He needs people with patience and compassion who support him in managing his emotions. He has many interests including, Doctor Who, Star Wars and WWE, so if you also enjoy these it would be a bonus!
At Choice Support we take pride in providing compassionate care and support that not only meets the needs of the people we support but also uplifts their spirits with joy and companionship. We treat the people we support like family, bringing laughter and happiness to their days whenever possible.Training:
Paragon Skills is an award-winning, Ofsted-rated ‘Good’, national apprenticeship provider inspiring over 10,000 learners annually and working with over 3000 businesses to deliver apprenticeships in a high-quality, consistent way. Our dedicated focus on the Care and Education sectors means we are deeply rooted within these sectors and have in-depth knowledge and understanding of what is required from a training perspective
Upon completion of this 10 month Apprenticeship, you will have obtained your Adult Care Worker apprenticeship Level 2 Apprenticeship
Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:Choice Support have been supporting autistic people, people with learning disabilities and those with mental health needs lead fulfilling lives for over 40 years.
We support people across the UK, from Hampshire and East Sussex in the south to Yorkshire in the north. We believe that everyone deserves a good life, no matter their needs.Working Hours :To be confirmed (May include evenings, weekends and public holidays).Skills: Initative,Non judgemental,Patience,Teamworking,....Read more...
A fantastic new job opportunity has arisen for a committed Associate Specialist to work in an exceptional neurological service based in the St Neots, Cambridgeshire area. You will be working for one of UK's leading health care providers
This hospital provides care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment
**To be considered for this position you must have an MRCPsychiatry or equivalent with full GMC registration**
As the Associate Specialist your key responsibilities include:
Assessments and admissions of new patients to the service
Obtaining collateral histories from other professionals and family
Formulating a diagnosis in conjunction with the MDT
Completing physical health assessments and working closely with our GP’s and Physical Health Nurse to improve the physical wellbeing of patient
Completing discharge letters/reports/SOAD forms
Support the adequate working of the Care Programme Approach and Care and treatment plans for service users
Work closely with our Pharmacist to ensure safe, effective, evidence-based prescribing
Liaise with external professionals ad work collaboratively with commissioners and external care teams to aid seamless transitions to the community
Contributing to the service development by participating in Clinical Governance activities, quality initiatives, audits, research and teaching
Under the supervision of the Consultant, provide leadership of the clinical team and preparing First-tier Tribunal and Hospital Managers' hearing reports
The following skills and experience would be preferred and beneficial for the role:
Experience in working in psychiatry within multi-disciplinary teams
To be in good standing with the Royal College of Psychiatrists
To have had an Appraisal/RITA within the last year
At least 3 years’ experience in Psychiatry
Experience working as a doctor within a similar environment
The successful Associate Specialist will receive an excellent Competitive Salary. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Medical indemnity cover
The equivalent of 30 days of annual leave – plus your birthday off
Free meals
Wellbeing support and activities
Career development and training
Pension contribution
Life Assurance
Enhanced Maternity Package
Reference ID: 6952
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
General Office & Reception Duties
Manage email inboxes, telephone calls, and incoming mail correspondence.
Ensure all inbound call messages are emailed promptly to the relevant team member.
Welcome visitors to the office and provide refreshments where required.
File and organise documentation both electronically and in hard copy format.
Type various business documents, including customer quotations.
Open and organise job files accurately and efficiently.
Arrange daily catch-ups with the senior engineering team to ensure workflow and people planners remain up to date.
Ensure the main office monitor remains live and updated.
Manage the holiday and absence system, including:
Monitoring employee self-certification notes in conjunction with the Health and Safety Advisor.
Ensuring Return to Work (QAD64) forms are completed and uploaded to Compliance Genie.
Chasing outstanding doctor’s sick notes from employees.
Responding to annual leave requests within three working days.
Collect engineers’ weekly timesheets and cross-reference them against Blip HR records.
Arrange business travel and accommodation bookings, ensuring diaries are updated accordingly.
Maintain the accommodation spreadsheet daily and manage cancellations promptly when required.
Assist with the preparation of documentation for annual ISO9001 Quality Management assessments.
Ensure Quality Assurance Operating Processes and Procedures are followed.
Manage office stationery and stock levels.
Oversee general office supplies and equipment, including printer ink and shredder management.
Attend management meetings, take minutes, and track follow-up actions.
Procurement & Purchasing
Provide administrative support to the Procurement Manager as required.
Input and maintain data within the Procurement Express system.
Upload delivery notes received from the Stores & Equipment Administrator to Procurement Express.
Raise draft purchase orders.
Match purchase orders with supplier invoices in conjunction with the accounts team.
Accounting & Finance
Handle and resolve supplier invoice queries effectively and professionally.
Training:The Level 3 Apprenticeship in Business Administration includes:
Level 3 Apprenticeship in Business Administration.
Level 2 Functional Skills in Mathematics (if applicable).
Level 2 Functional Skills in English (if applicable).
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.Training Outcome:This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.Employer Description:Eco Engineering Installations is a growing and forward-thinking company that delivers high-quality engineering solutions while maintaining excellent customer service. The business prides itself on its supportive and professional culture, where employees are valued and encouraged to develop their skills and progress their careers.
Joining Eco Engineering Installations offers the opportunity to earn while learning, gain valuable workplace experience, and work alongside experienced professionals in a close-knit team environment. With clear career progression pathways and the potential for permanent employment upon completion of the apprenticeship, this is an excellent opportunity to build a successful long-term career.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Emergency Medicine Registrar / Trainee / Junior Doctor | Adelaide
An exciting opportunity is available for Emergency Medicine Junior Doctors, Trainees, and Registrars to join one of Australia’s largest and most respected tertiary health networks.
These full-time fixed-term positions offer exposure across major metropolitan emergency departments, with opportunities to undertake the ACEM Associate Training Program while working within high-volume, well-supported clinical environments.
What’s on Offer
✔ ACEM-accredited Emergency Medicine training opportunities ✔ Salary package up to $144K + super + salary packaging benefits ✔ August 2026 and February 2027 commencement options ✔ Work across leading tertiary and teaching hospital emergency departments ✔ Dedicated consultant supervision with strong educational support ✔ Protected and paid teaching time for trainees ✔ Relocation assistance available ✔ Visa sponsorship opportunities available ✔ Excellent career progression within one of Australia's largest health networks
The Role
You will work within busy emergency departments delivering high-quality acute care across a broad spectrum of presentations while developing your emergency medicine skills within a structured training environment.
Key responsibilities include:
Assessment and management of acute emergency presentations
Participation in emergency department rosters and shift work
Working closely with consultant emergency physicians and multidisciplinary teams
Exposure to trauma, toxicology, paediatric, medical, surgical, and critical care presentations
Participation in teaching, simulation, and professional development programs
Opportunities to undertake ACEM Associate Training Program requirements
Contribution to quality improvement and patient safety initiatives
What We’re Looking For
Eligible for registration with AHPRA
Junior Doctors, Emergency Medicine Trainees, and Registrars encouraged to apply
Strong interest in Emergency Medicine as a career pathway
Commitment to high-quality patient care
Excellent communication and teamwork skills
Ability to thrive in a fast-paced clinical environment
Motivation to participate in ongoing education and training
Why This Role?
This is an excellent opportunity to build a career in Emergency Medicine within a highly regarded tertiary health network offering exposure to major trauma, toxicology, and a diverse emergency caseload.
Whether you're beginning your Emergency Medicine journey or progressing through ACEM training, you'll benefit from exceptional consultant support, structured education, and access to some of Australia's busiest and most respected emergency departments.
About Paragon Medics
Paragon Medics connects healthcare professionals with rewarding roles across Australia. We offer end-to-end recruitment services to help you transition smoothly into your next career opportunity.....Read more...
As an apprentice within Voyage Care, a leading care provider specialising in supporting adults with physical and learning disabilities, you will work alongside experienced care professionals to deliver compassionate, person-centred support to individuals with complex care needs. This apprenticeship offers a unique opportunity to gain hands-on experience in a rewarding sector, supporting people to live fulfilling and independent lives in a safe and nurturing environment.
Key Responsibilities:
Communicating with people we support with learning disabilities using appropriate communication methods, including tact, empathy and diplomacy to foster good relationships. This may include using specialist communication methods for which the company would provide training.
Once suitably trained, assist with people with support care, including personal care, while being appropriately supervised. Assisting with bathing to maintain a high standard of hygiene. This may include people moving techniques, using hoists and repositioning service users as required.
Participating in the development and implementation of people we support’s care plans to encourage people we support to take an active role in all aspects of daily living and ensure the appropriate level of individual care and support is provided.
Participating in people, we support daily outings, activities or recreational pursuits when required to assist people we support with aspects of their daily life.
Undertaking and/or assisting people we support with household activities such as cooking, mealtimes, laundering and cleaning to promote a healthy environment for the service users and the promotion of independent living.
Recording and completing any appropriate documentation to ensure that per records, observations or research results are accurate and informative.
Handling cash daily, e.g. grocery shopping, general household errands and service users’ monies to facilitate the appropriate management of service users’ finances.
Undertaking and completing the Apprenticeship Programme within an agreed timescale, including the induction criteria specified by the Education and Skills Funding Agency.
Undertaking any other training relevant to the needs of the service and the people we support according to relevant legislation to professionally develop and gain skills beneficial to the service users.
Ensuring all policies and procedures applicable in the service and the company are followed to comply with regulations and good practice.
Attending, participating and contributing to team meetings when required to ensure that all issues relating to the management of the service are fully understood, and to promote communication within the team. Complying with the company’s Equal Opportunities Policy to ensure that no person is disadvantaged or discriminated against.
Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply).
Premium overtime rates at an additional £1 per hour (Ts & Cs apply).
Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card – hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families.
Access to cash plans for our colleagues, which also covers their families.
Enhanced retirement leave.
Long service awards.
Training:Paragon Skills is an award-winning, Ofsted-rated ‘Good’, national apprenticeship provider inspiring over 10,000 learners annually and working with over 3000 businesses to deliver apprenticeships in a high-quality, consistent way. Our dedicated focus on the Care and Education sectors means we are deeply rooted within these sectors and have in-depth knowledge and understanding of what is required from a training perspective. Upon completion of this 10-month Apprenticeship, you will have obtained your Adult Care Worker Level 2 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role upon successful completion of the apprenticeship.Employer Description:With over 35 years of experience, we provide specialist care and support to over 3,500 people with a learning disability, autistic people, and those with brain injuries and complex needs across the UK.Working Hours :TBC (May Include Evenings, Weekends & Public Holidays).Skills: Initative,Non judgemental,Patience,Teamworking,....Read more...
